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  • Patient Care Coordinator, License Vocational Nurse (LVN) - Home Health LA/OC County, Full time, 8am - 5pm

    Pih Health 4.9company rating

    Patient care coordinator job in La Mirada, CA

    The Patient Care Coordinator, LVN supports collaboration, communication, and care coordination with all members of the patient's Home Health interdisciplinary team. Primary responsibilities of the role are to assist the interdisciplinary team by obtaining physician orders, communicating patient lab results to physicians and RN case managers, and scheduling patient visits. Works closely with nursing leadership to troubleshoot and resolve issues. Serves as a Home Health representative when engaging with patients, their family members, physicians, and the community. The Patient Care Coordinator, LVN performs all duties in a high-level efficient and effective manner, in accordance with departmental objectives, assuring optimal services are provided to the highest level of productivity. The Patient Care Coordinator will be responsible for additional duties as assigned by the Clinical Director. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram. Required Skills Critical thinking and problem solving skills to identify and resolve problems in a timely manner Demonstrated ability to communicate effectively and tactfully Attention to detail; actively listens and always follows appropriate channels of communication Uses time efficiently, able to deal with frequent change or unexpected events Must be able to handle multiple tasks with interruption Pleasant voice; ability to diffuse escalating situations and engage management when appropriate Strong computer skills with knowledge in Word, Excel, and Electronic Health Record (EHR) documentation Excellent communication, organizational and listening skills Spanish/Chinese bilingual preferred Ability to maintain composure and balance multiple conflicting priorities in a fast-paced environment Required Experience Required: Current California license as a Licensed Vocational Nurse Minimum 1 year professional LVN experience Current CPR card Current California Driver's License and valid auto insurance Preferred: Home Health or Hospice experience Knowledge of insurance authorization process Address 15050 Imperial Highway Salary 24.88-41.06 Shift Days Zip Code 90602
    $31k-39k yearly est. 1d ago
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  • Plastic Surgery Practice Sales - Patient Care Coordinator

    Yellowtelescope

    Patient care coordinator job in Beverly Hills, CA

    Beverly Hills, California world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 30 minutes of the office for a patient care coordinator role with a strong sales background, for a growing medical practice. This practice is owned by a board-certified, well-respected, fellowship-trained plastic and reconstructive surgeon, and caters to an elite clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more. The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship-building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together! Responsibilities: 1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $5,000 to over $40,000. 2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer. 3. Additional Responsibilities: Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required. Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ. Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader. Job Requirements: Bachelor's degree. 2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales positionwith administrative work. Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must. Outstanding verbal and written communication and presentation skills. Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better. Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly. Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must. Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must. Ability to excel individually as well as be a productive member of a team. Compensation and Benefits: Annual base pay of $60-$75,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $90-$110,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes. Paid time off Paid training Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week Reasonable hours Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team. We appreciate your time and consideration.
    $33k-50k yearly est. 3d ago
  • Patient Service Rep - Internal Medicine (Playa Vista)

    Cedars-Sinai 4.8company rating

    Patient care coordinator job in Los Angeles, CA

    The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Job Duties and Responsibilities: + Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team. + Greets patients and assist with resolving patient issues or raising patients issues. + Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link. + Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service. + Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed. + Process and track referrals and authorizations for various insurance types. + Manages patient care flow and assist with monitoring CS-Link message pools and standard work. + Monitors and assess their own workflow to find opportunities for improvement. + Explains policies, procedures, or services to patients using administrative knowledge + Participates in daily huddles and staff meetings. + Promotes and practice infection prevention standards and all department policies and procedures. **Qualifications** Education: High school diploma or GED preferred. Experience: Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred. **About Us** Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents. **About the Team** With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond. **Req ID** : 12992 **Working Title** : Patient Service Rep - Internal Medicine (Playa Vista) **Department** : IM - Playa Vista **Business Entity** : Cedars-Sinai Medical Care Foundation **Job Category** : Administrative **Job Specialty** : Admissions/Registration **Overtime Status** : NONEXEMPT **Primary Shift** : Day **Shift Duration** : 8 hour **Base Pay** : $24 - $33 Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
    $24-33 hourly 21h ago
  • Patient Access Representative

    Pacer Group 4.5company rating

    Patient care coordinator job in Los Angeles, CA

    Patient Access Representative - Los Angeles, CA Facility: Cedars-Sinai Medical Network (CSMN) Location: 8631 W. 3rd Street, Los Angeles, CA 90048 (Primary); 1922 Hillhurst Ave, Los Feliz, CA (Rare Float) Contract: 13 weeks Start Dates: 02/09/2026 (Tentative) Schedule: Day shift | 5x8-Hour (between 6:00 AM - 6:00 PM) Requirements: • HSD/GED (Required) • 1+ year recent experience in an outpatient clinic or medical office setting • Flu Vaccination (Required, no exceptions) • Experience with medical insurance, referrals, and benefit plans • Ability to read, understand, and respond to detailed oral/written instructions • EPIC (CS-Link) experience (Preferred) • Understanding of medical terminology (Preferred) Key Duties: Patient check-in/out, insurance verification, copay collection, appointment scheduling, referral/authorization processing, and acting as the primary point of contact for patient relations.
    $33k-40k yearly est. 2d ago
  • Patient Access Representative

    Insight Global

    Patient care coordinator job in Los Angeles, CA

    Day To Day: An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday. MUST HAVES: -HS Diploma -2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians -Proficient in EHR/EMR software -2+ years experience scheduling patient appointments for multiple physicians PLUSES: -Proficient in Epic software -Experience verifying insurances -Basic experience with Excel and standard workbooks -Experience with Genesis phone system
    $33k-42k yearly est. 4d ago
  • Scheduler (Santa Monica, CA)

    IDR, Inc. 4.3company rating

    Patient care coordinator job in Santa Monica, CA

    IDR is seeking a Scheduler to join one of our top clients in Santa Monica, CA. This role is pivotal in ensuring seamless coordination of surgical procedures and patient care. This is a fully ONSITE position. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Scheduler (Santa Monica, CA): Coordinate all aspects of patient scheduling, including pre-op and post-op appointments, insurance verification, and surgery authorizations. Act as the primary liaison between patients, physicians, and various departments, ensuring clear communication and support throughout the surgical process. Manage the preparation and review of patient charts, including updating demographics and insurance information. Collaborate with the billing team to facilitate audits and ensure accurate submission of surgical reports and charges. Provide direct concierge coordination and support to patients, addressing inquiries and resolving issues as needed. Required Skills for Scheduler (Santa Monica, CA): High School Diploma or GED. Minimum of one year of experience in surgery or procedure scheduling. Strong organizational and communication skills, with the ability to manage multiple tasks efficiently. Experience in handling physician correspondence and managing referral work queues. Ability to work collaboratively with a diverse team and maintain a patient-focused approach. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
    $82k-129k yearly est. 1d ago
  • Choose your schedule - Earn At Least $1255 For Your First 118 Trips, Guaranteed.

    Uber 4.9company rating

    Patient care coordinator job in Los Angeles, CA

    Earn at least $1255 driving with Uber when you complete your first 118 trips in 30 days. Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). What you need to know: ~ Signup in seconds: Get started today and we'll provide support along the way. ~ Get paid fast: Cash out up to 5X a day with Uber's Instant Pay. ~ Guaranteed earnings: Earnings guaranteed for your first 118 trips with Uber. ~ Flexible schedule: You control when and where you drive. ~24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help. What you need to get started: ~21 years old or older ~ A 4-door vehicle ~ A valid U.S. driver's license and vehicle insurance ~ At least one year of driving experience in the U.S. (3 years if you're under 23 years old) Additional Information: If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday. Sign up to drive with Uber and earn $1255*-if not more-when you complete 118 trips in your first 30 days. Terms apply. *This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. Click through to read full terms and conditions.
    $38k-51k yearly est. 1d ago
  • Scheduler

    D'Leon Consulting Engineers

    Patient care coordinator job in Los Angeles, CA

    D'Leon Consulting Engineers is seeking a Scheduler in Los Angeles, CA Responsibilities Develop project schedules in alignment with established program master schedule execution strategies. Assist in updating and validating the month-to-month program master schedule in collaboration with the Construction Project Team. Review contractor schedules to ensure compliance with contractual requirements and industry standards. Evaluate and report on contractor schedule updates (weekly/monthly), draft narratives, and present indings to management. Assist in reviewing time impact analyses to evaluate schedule changes and their effects on project timelines. Assist in reviewing and evaluating contractors' recovery schedules. Perform Critical Path Method (CPM) and Earned Value Management (EVM) analyses to monitor schedule performance. Prepare and submit monthly Schedule Variance Reports to highlight deviations and support decision-making. Identify scheduling issues during project execution and recommend timely, practical, and innovative solutions. Participate in site visits to monitor construction progress and validate schedule updates. Assist in developing cost-loaded schedules for accurate cash-flow forecasting. Monitor actual costs against the cash-flow forecast to track financial performance and identify variances. Collaborate closely with the Lead Scheduler, Project Manager, and Project Engineers to implement schedule updates. Provide scheduling support to other team members as needed. Qualifications One (1) to three (3) years of experience in program or project scheduling on large construction programs for an Owner or General Contractor, preferably involving multiple educational facilities or public works projects. Advanced proficiency in specific software, including but not limited to Primavera Scheduling Software and Microsoft Office applications (Project, Excel, Word, and PowerPoint). Knowledge of the theories, principles, and practices of cost engineering and scheduling. Excellent oral and written communication skills. Bachelor's degree in Construction Management, Architecture, Engineering, Business Administration, or a related field. Additional qualifying experience beyond the minimum stated above may be substituted for the required education on a year-for-year basis. Flexibility in schedule and transportation to work at multiple sites, based on assigned duties. Ability to work in a fast-paced environment. D'Leon Consulting Engineers is an equal opportunity employer committed to fostering an inclusive and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
    $40k-71k yearly est. 2d ago
  • Patient Care Coordinator

    Amen Clinics, Inc., a Medical Corporation 4.1company rating

    Patient care coordinator job in Costa Mesa, CA

    The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment
    $37k-47k yearly est. Auto-Apply 22d ago
  • Patient Care Coordinator

    Specialty Care Rx 4.6company rating

    Patient care coordinator job in Orange, CA

    Job DescriptionDescription: The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care. Duties and Responsibilities Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention. Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system. Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner. Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance. Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships. Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records. Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary. Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance. Other duties as assigned by Supervisor. Requirements: Strong verbal and written communication skills. Bilingual Spanish is highly preferred but not required. Ability to utilize medical terminology to communicate with patients and healthcare professionals. Excellent organizational skills, with a strong attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task and work well under pressure in a fast-paced environment. Self-motivated and able to work both independently and as part of a team. Education and Experience Requirements Experience using electronic health records (EHR) systems. 1+ years of experience in customer service or patient care coordination. Specialty Pharmacy experience is highly preferred. IVIG scheduling and care coordination experience is highly preferred. Experience with CareTend pharmacy system is highly preferred.
    $32k-48k yearly est. 27d ago
  • Patient Care Coordinator - Surgery

    Bluepearl 4.5company rating

    Patient care coordinator job in Irvine, CA

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is seeking an experienced Surgery Patient Care Coordinator to join our state-of-the-art emergency and specialty hospital. Payband: $21 - 30.30/Hr Are you committed and passionate about enriching lives through remarkable care for pets? Do you thrive in a fast-paced, dynamic, and rewarding work environment? Are you a team player who enjoys working together on a team to provide quality care for pets? If you answered "yes" to these questions, then we want to hear from you. As a Patient Care Coordinator, you will act as a liaison between the front and back of the hospital by facilitating client/patient flow between the waiting room, exam rooms, CSR staff, and clinical staff, triaging medical phone calls, coordinating client/doctor communication, and performing visit follow-up calls. Evening, weekend, and holiday work across both locations may be required as part of the normal workweek. As the Patient Care Coordinator, you will: Monitor the waiting/exam room clients; assist with refreshments/marketing materials; update clients on wait time/patient status Maintain open communication with the doctor and technical staff to minimize wait times and maximize patient flow regarding long wait times Coordinate patient flow between multiple specialties Manage Cornerstone hospital census Facilitate discharge appointments for all services Perform patient discharges in coordination with the technical team Manage patient discharge/visit board and exam rooms; ensure comfortable and timely visits & discharges Check doctor message bin and triage messages for doctors; facilitate solutions for clients Receive and address patient care telephone calls from the general public Call previous day's clients for follow-up feedback for both locations Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. We value your health and well-being as an associate by providing you with the following: Medical, dental, vision, and life insurance options. Parental leave benefits Flexible work schedules 401k and retirement planning Time to reset, rewind, and reflect through our paid time off and floating holiday plans A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug-Free Workplace.
    $21-30.3 hourly Auto-Apply 4d ago
  • Patient Care & Experience Coordinator

    Apidel Technologies 4.1company rating

    Patient care coordinator job in Newport Beach, CA

    Job Description The Patient Care and Experience Coordinator on the Compass team manages patient centric support and services facilitated through the Compass app. Services may include DNA testing, expanded lab panels, health data analysis, and personalized health and wellness plans. The Coordinator is responsible for assisting with patient care and care navigation, including appointment scheduling and insurance. Monitors patient engagement, navigates patient care, coordinates with specialists, and manages prescription refills. Communicates with patients via phone and in app messages and delivers an exceptional member experience through all interactions. Job Responsibilities: Answer inbound phone calls, perform insurance and ID verification, manage Compass app messages, schedule specialist visits, engage with patients through in app check ins and phone calls. Use the app, telephone, and email to perform proactive patient reach outs regarding their care. Listen attentively to customer concerns, empathize with their situation, and provide appropriate solutions and resolutions for concerns to retain members. Assist clinical teams with administrative memberrequests and overflow tasks as needed medical record requests, insurance invoice requests, and clinical letters of medical necessity. Schedule and conduct welcome calls with new members. Onboard them to Compass and schedule appointments. Provide messaging & phone coverage, triage timesensitive messages, escalating to management oncall. Maintains a full comprehension of Compass clinical operations, tools, and workflows to maximize admin support for the practice. Follows all clinical care guidelines and related healthcare laws Supports the team with chart prep, scheduling, appointment follow up tasks, in app message requests, and Epic inbasket requests. Meet and exceed performance metrics to achieve a seamless patient experience, including acquisition, retention, patient engagement, and high patient satisfaction scores. Collaborates to resolve technical issues. Provides feedback and suggested improvements for the digital experience. Is positive and professional providing exceptional customer service. Assist practicewide pilots and enhancement initiatives. Performs other duties as assigned. Skills: Required: Three plus (3) + years in health care, care coordination, patient experience, and/or member concierge. Five plus (5) + years of patient care, customer service, or related experience in a fastpaced environment. Experience with digital healthcare programs and technology Proven experience at an innovative health care company, preferably a membershipbased company where technology was used to facilitate care both virtually and inperson. Excellent verbal communication skills, with a clear and pleasant phone voice. Strong listening skills and the ability to empathize with customers\' concerns. Exceptional problemsolving abilities, with a focus on finding creative and effective solutions. Attention to detail with a knack for organization and clarity Flexibility: things change often, and we need someone who can adapt quickly. Ability and proactive mindset to assist in sustainable administrative processes and identify areas for improvement in operational workflows. Demonstrates excellent communication skills and customer service abilities while providing effective administrative support for our Providers, Health Coaches, other team members, and Members. Preferred: Experience using an electronic medical record system, working with clinical notes, and reading lab results is a plus, but not required. Knowledge and understanding of patients benets, insurance plan coverage and claim responsibility. Education: Required Education: High School diploma. Bachelors degree or equivalent work experience in a healthcare environment. Preferred Education: Business Administration Degree (BA) in any business specialty. Required Certifications & Licensure: N/A Preferred Certifications & Licensure: Medical certification or advanced training.
    $32k-40k yearly est. 18d ago
  • Patient Care Coordinator

    Central City Community Health Center 3.8company rating

    Patient care coordinator job in Monterey Park, CA

    CLASSIFICATION:Hourly, Non-Exempt JOB SUMMARY: Responsible for assisting the care team (provider, medical assistant, behavioral health provider, etc.) by coordinating services for patients who are part of the assigned panel, especially those with serious, complex, chronic or psychosocial issues. ACCOUNTABLE TO: Office Manager JOB DUTIES: Responsible for facilitating access to appropriate health services by assisting with the coordination of referral, admission, discharge and/or transfer of patients to specialty care, hospitals, nursing homes, rehabilitation facilities, or board and care facilities, including the following: * Provide an effective communication link between patient, medical staff, behavioral health staff, rehabilitation facilities, and hospitals. * Assist in coordination of care with other providers in the community, ensuring that information goes when and where it is needed. * Facilitate provider communication at regular intervals throughout patient's hospitalization or stay at other facilities. * Coordinate with the Board & Care Administrator to ensure all patients who are to be seen by the provider are at the facility on the date and time of the scheduled visit. * Assist the provider and Medical Assistant on the day of service in coordinating recommended additional services. * Ensure all patients in their assigned Board & Care have CCCHC assigned as their Primary Care Physician. * Track, coordinate, and ensure all patients in their assigned Board &Care receive all of the physician ordered preventative services. * Assist the Board &Care Administrators with Medi-Connect, HMO, and all other Health Plan issues. * Coordinate requested training for their assigned Board & Care Administrators and their staff. * Assists the Board & Care Administrator in accessing CBAS Programs for their patients if requested by the provider. * Identify services not currently provided in assigned Board & Care and work with the Director of Business Development to coordinate those services. * Coordinate and provide an array of activities for their assigned Board & Care patients. * Track and resolves all issues involving CCCHC that arise in their assigned Board &Care. * Maintain ongoing communication with discharge planners, case managers, and care coordinators at facilities to which patients are periodically admitted. * Ensure all patients are tracked and data entered into systems for follow-up and reporting. * Coordinate with medical staff to ensure that case management services are provided to patients with complex medical and/or psychosocial problems. * Maintain patient confidentiality and data integrity in accordance with Health Information Portability Accountability Act (HIPAA) regulations and maintain security of protected health information (PHI) * Punctuality and Attendance: This is an essential job duty for CCCHC's employees given the impact on patients. * All other duties as assigned. * Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner. Special Knowledge, Skills, Abilities and Attributes: * Demonstrated ability to exercise sound judgment. * Ability to communicate clearly and concisely. * Ability to plan and be organized, work well under pressure, take initiative and be flexible and cooperative. * Ability to work effectively with both employees and managers. * Ability to convey a positive and professional image to patients and employees. * Must have knowledge of medical terminology/abbreviations. * Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet, and networking devices. * Ability to use a computerized patient system (EMR) * Must be able to make decisions and perform job duties with minimal supervision. * Required to know, follow, and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations. Education and Experience Requirements * High school diploma or GED required. * Bilingual in English and Tagalog preferred. * Medical Assistant Certification and prior experience preferred. Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $38k-44k yearly est. 41d ago
  • Care Coordinator I, II

    Wise & Healthy Aging

    Patient care coordinator job in Santa Monica, CA

    For more than 50 years, Wise & Healthy Aging has been serving older adults at all stages of their lives. Offering a wide range of services for older adults from pre-retirement through elder years, we also offer services for caregivers and their families and work closely with other senior services and community organizations who share our passion and commitment to making a difference in the lives of older adults. Wise & Healthy Aging has received numerous designations of excellence from Guide Star, GREATNONPROFITS, and is nationally certified as a Great Place to Work. We offer competitive salaries and comprehensive benefits. For staff who regularly work 30 or more hours per week, benefits include employers pays up to 80% of health insurance, 100% company-paid dental, 401(k) plan with competitive employer match, Flexible Spending Account (FSA), optional life and vision insurance, 14 paid holidays plus paid time off (PTO). The Care Management program is currently seeking a motivated, assertive, Care Coordinator/Social Worker to service the Santa Monica Regional office and its surrounding territory. The Care Coordinator will provide efficient, comprehensive, and effective care management services to older adult and disabled residents which include a comprehensive assessment of the clients, development of a written care plan with measurable outcomes, arrangement and coordination of services, and client follow-up to monitor the effectiveness of the services arranged and assess the need for additional services. Primary Responsibilities: Conduct biopsychosocial in-home assessments, including paper documentation and input documentation into software system for LA County. Develop a written care plan with measurable outcomes to address and implement an agreed upon action plan for client needs. Identify appropriate resources and mobilize them to address client needs and resolve problems. Arrange and coordinate services on behalf of client. Maintain contact with client to monitor the effectiveness of the services arranged for client and assess the need for additional services. Write accurate, thorough, and specific client assessments, letters, emails, and other communication. Complete timely, accurate and thorough documentation for client files. Enter service recordings into software system on a weekly basis. Prepare for and participate in weekly care management staff meetings. Oversee Information & Referral call line on a weekly basis. Field travel to client's homes and other sites as needed, up to 50% of the time. Position Qualification & Education Requirement: Minimum requirement - Master's in Social Work (MSW). Masters in Gerontology (MSG) or related human services field. Licensed Clinical Social Worker (LCSW) preferred Fluency in English (bilingual in Spanish, Farsi or Russian strongly preferred). Experience & Other Requirements: Minimum of two years' experience in one or more of the following areas: gerontology, long-term care and/or advocacy, or social work. Ability to communicate effectively in writing and orally. Field work experience with ethnically diverse populations. Bi-lingual language skills a plus. Previous case management experience strongly preferred; knowledgeable of community resources and needs of client population. Valid driver's license, auto insurance and satisfactory criminal background check required. Must travel throughout designated service territory. Experience in medical billing Work Environment: This position is based in the corporate office of Wise & Healthy Aging located at 1527 4th Street, Santa Monica, CA 90401.
    $33k-51k yearly est. 16d ago
  • Aesthetic Patient Care Coordinator

    Laguna Dermatology 3.6company rating

    Patient care coordinator job in Laguna Hills, CA

    Job Description Join our dynamic team at Laguna Dermatology and Newport Cove Dermatology, a leading medical and cosmetic dermatology practice dedicated to providing exceptional skincare solutions to our clients. With a reputation for excellence in both medical treatments and cosmetic enhancements, we are committed to helping our clients achieve their skincare goals and boost their confidence The patient care coordinator (PCC) conducts effective and informative client consultations based on the needs and objectives of the patient. The PCC is responsible for promoting the medical practice products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the PCC is to achieve business growth by overseeing the sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer. Responsibilities Duties and Responsibilities: • Accomplishes revenue objectives by meeting or exceeding daily, weekly, and monthly goals. • Accomplishes conversion and expansion objectives by: o Tracking, reviewing, and analyzing metric including number of consultations conducted, number of consults closed, and the revenue per closed consultation. o Continually working on skills such as patient needs assessment, building rapport, consultative selling, treatment and procedure knowledge and presentation, and overcoming objectives. o Being fully educated on all products, procedures, treatments, programs and promotions offered and having the ability to be clear and effective when communicating and educating patients. o Skillful and knowledgeable to educate and inform patients on pre-treatment preparation and post treatment care. o Being fully informed and abreast of all financing options available. o Following all standard protocols for unclosed consultations timely. o Conducting confirmation calls, follow up emails, and post treatment consultations. o Conducting quarterly retention analysis reports and developing strategic plans. o Tracking monthly consults to conversion rations for quantitative analysis. • Achieves business growth objectives by developing business partnerships and relationships via community outreach, presentations at local businesses, distribution of materials and development of referral programs. • Achieves marketing objectives by: o Implementing all marketing plan initiatives and programs offered within the practice. o Making recommendations for marketing plans and promotions that attract and retain patients. o Managing office programs such as treatment plans, reminders, referrals, birthdays, loyalty programs. o Work closely with management and marketing department. • Provides information to the physicians and management by: o Proper use of EMRand or all patient management software systems and running monthly analytical reports based on business. o Tracking success of marketing campaigns and return on investment for each initiative. o Tracking personal performance and activities related to the physician's surgical goals, as well as the office overall goals for non-surgical and skin care treatments. • Contributes to the overall business operations by: o Assisting the front desk with their day to day on an “as needed” basis. o Communicating in a friendly, personal and respectful manner with all patients and staff members. o Making quick and timely responses to all personal and patient inquiries. Required Skills Position Requirements: • Must be articulate, personable and possess excellent communication skills. • Enjoy working with people and have experience in a consultative sales environment. • A love for the Medical aesthetics field and its services • Sound listening and customer service skills. • Ability to comprehend and analyze data and metrics. • Computer skills. • Must be a team player with a positive attitude. • Willingness to succeed and grow individually as well as part of a team. Education and Experience Requirements: · 2-4-year college degree or at least 3 years equivalent sales and customer service experience. · At least 1 year working in an aesthetics, plastic surgery or cosmetic dermatology practice.
    $35k-50k yearly est. 14d ago
  • Patient Care Coordinator

    Pacific Neuropsychiatric Specialists

    Patient care coordinator job in Huntington Beach, CA

    Benefits: Dental insurance Health insurance Paid time off Vision insurance Are you doing what you love? We are!Pacific Neuropsychiatric Specialists is a leading mental health medical group that provides treatments for various mental health issues, including ADD/ADHD, depression, adolescent psychiatry, adult psychiatry, medication management, anxiety, psychotherapy, schizophrenia, bipolar disorder, schizophrenia, and dementia. Employees of Pacific Neuropsychiatric Specialists (“PNS”), are important members of a team effort. We hope that employees find their position with PNS rewarding, challenging, and productive. Our employees have been the fuel of our successful growth and are the foundation of our future. We support healthy work/life balance for our employees and invest in their potential through opportunities for continual learning and growth. Key Responsibilities: Welcome all patients with an inviting and positive attitude. Check patients in and collect copays. Check patients out and schedule follow-up appointments. Ensure provider's schedules are full and if there are openings call patients on the waitlist. Schedule and confirm appointments for existing patients. Assisting provider with filling out paperwork brought in by the patient and or faxed by insurance company/EDD and assist with letters when needed. Relaying patient messages/concerns to providers via email and effectively communicate back to patients what the provider's response is. Answering and returning patient calls as well as responding to their voicemails in a timely manner. Being a team player who is willing to help when and where it is needed. Flexibility with locations if coverage is needed. Ability to handle a high volume office. Skills and Qualifications: Previous experience or training/education working in a medical facility. Must be friendly, outgoing, “people oriented”. Excellent communications skills, both written and oral. Telephone and computer skills. Must be able to prioritize multiple tasks at once, and deal with high levels of stress in an environment of changing priorities. Intermediate math and computer skills. Must be able to interact with all levels of staffing in a professional manner. Education and Experience: High School Diploma required. College or college-equivalent education is preferred. Psychiatric practice experience recommended. Medical Assistant Certification (Preferred). BLS/CPR Certification (Required). Compensation and Benefits: PNS offers a competitive compensation package including; Medical, dental, vision, and paid time off. Hourly rate based on skill, experience and tenure of your profession. Compensation: $22.00 - $24.00 per hour We are Pacific Neuropsychiatric Specialists (PNS) and our experience enables us to offer effective outpatient, individualized, psychiatry care. Our psychiatry team provides psychiatric treatments for children, adolescents, adults, and seniors, from multiple offices located throughout Orange County, we do accept patients from the entire United States as well. Our psychiatrists treat a number of mental health disorders, including anxiety, stress, PTSD, bipolar, schizophrenia, dementia, depression, ADD ADHD, alcohol and chemical dependency, and more. Our Psychiatry practice was founded on the principles of treating patients with care, compassion, and understanding.
    $22-24 hourly Auto-Apply 6d ago
  • Patient Care Coordinator

    Total Vision

    Patient care coordinator job in West Hollywood, CA

    Total Vision LLC is a group of highly successful optometry practices that have aligned towards a common goal of world-class eye-care results for its patients and California communities. We are a company that is seeing significant growth and are looking for top-notch team members with the passion, energy, focus and commitment to excel in this type of environment. This is a "SEASONAL" position from 12/19/2025 - 1/17/2026. Major Duties and Responsibilities: Warmly greet incoming patients upon entering the practice and complete the check-in process. Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes. Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed. Scanning and entering routing slips and other documents into EHR Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system. Pull and prepare charts for all patients scheduled for the following day. Processing sales of contact lens through phone calls or doctor transitions. Responsible for keeping the front desk organized at all times. Opening and closing procedures determined by practice. Required Skills/Knowledge: Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences. Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention. Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment. Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met. Proficiency in utilization of automated equipment and systems standard to the optometry industry. Qualifications: High school diploma, GED or equivalent. Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination critical. Employee is subject to inside environmental conditions. Employee's schedule could include after hour projects, as needed. Travel, as needed between practices. This description is not intended to include all job duties. Team members may be requested to do other job-related tasks other than those listed here. Total Vision is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.
    $33k-50k yearly est. 16d ago
  • Care Coordinator for PCSLA

    St. Johns Community Health 3.5company rating

    Patient care coordinator job in Compton, CA

    Partners for Children South L.A. (PCSLA) is a collaborative of 35 plus organizations implementing cross-agency care coordination for children 0-5 years residing in SPA 6, with special emphasis on kinship caregiver families, parent groups and pregnant/parenting teens. PCSLA's mission is to improve developmental outcomes for children 0-5 years and to reduce their risk of involvement with the child welfare system. PCSLA is framed by a public health approach that supports a comprehensive early childhood system of care anchored in a patient-centered medical home. The goal is to offer a continuum of services and support for children and families, including intensive services and support to the families with the greatest need. Our Tier 1 Partner Agencies include: Alliance for Children's Rights, Children's Institute, Inc., Crystal Stairs, Inc., Institute for Maximum Human Potential, Para Los Niños, PATH-Beyond Shelter and St. John's Community Health. Benefits: Free Medical, Dental & Vision 13 Paid Holidays + PTO 403 (B) retirement match Life Insurance, EAP Tuition Reimbursement SEIU Union Flexible Spending Account Continued workforce development & training Succession plans & growth within QUALIFICATIONS Education & Experience High School Diploma (Required) Computer literate; Self-motivated to work independently and with the team; Initiative and excellent organization skills; Database management knowledge and experience desired; Ability to work with diverse groups; Ability to communicate clearly and professionally; Ability to meet deadlines; At least 2 years prior case coordination/management experience; and Bi-lingual English/Spanish (Required) ESSENTIAL DUTIES AND RESPONSIBILITIES Performs a combination, but not necessarily all, of the following duties: Referral Management - Manage all SJCH/PCSLA outgoing and incoming referrals using eCW and PCSLA Data Management & Tracking System; Provide patient referral updates to Medical Providers via eCW; Run end-of-month reports capturing referral activity and client data, and maintain files electronic and hard copy files; Client Communications - Contact all SJCH/PCSLA families to review service requests, next steps, and to obtain status reports/client outcomes; Database Management - Manage PCSLA Master Client and Service Delivery Spreadsheet, as well as end-of-month Partner Agency Referral Activity Spreadsheets; Case Conference - Develop and update client care plans when appropriate; Participate in monthly Case Conference meetings and other scheduled partner meetings as needed; Caregiver Peer Support Group - Coordinate all activities relating to the PCSLA Kinship Project's Caregiver Peer Support Group at SJCH, including facilitator supervision, outreach to Caregivers, logistics, and group shadowing; Pregnant & Parenting Teen/Parents Peer Support Group - Coordinate all activities relating to the PCSLA PPT Project's Peer Support Group at SJCH, including facilitator supervision, outreach to participants, logistics, and group shadowing; Evaluation - Support IBH Director and PCSLA Director with data collection and evaluation planning; and Other - Support IBH Director, PCSLA Director and Manager of Care Coordination with other aspects of the Initiative when appropriate. St. John's Community Health is an Equal Employment Opportunity Employer
    $33k-42k yearly est. Auto-Apply 45d ago
  • Front Office Patient Care Coordinator

    Focus Physical Therapy

    Patient care coordinator job in Rancho Santa Margarita, CA

    Job DescriptionBenefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development About Us: At Focus Physical Therapy, we are committed to providing exceptional care and improving the quality of life for our patients. Our dedicated team of professionals creates a welcoming and supportive environment, ensuring every patient receives the best possible treatment. We are currently seeking a dynamic and compassionate Front Office Patient Care Coordinator to join our team and be the first point of contact for our valued patients. Position Overview: As a Front Office Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our front office. You will be the face of our clinic, providing excellent customer service, managing patient schedules, and supporting our clinical staff. This is an excellent opportunity for a detail-oriented individual with a passion for patient care and a knack for administrative tasks. Key Responsibilities: Greet and assist patients with a warm and welcoming demeanor Schedule and confirm patient appointments Maintain and update patient records with accuracy Handle incoming calls and address patient inquiries Coordinate patient flow to ensure timely and efficient care Assist with insurance verification and billing processes Provide administrative support to clinical staff as needed Ensure a clean and organized front office area Qualifications: High school diploma or equivalent; associates degree or higher preferred Previous experience in a medical office or customer service role is a plus Strong organizational and multitasking abilities Excellent communication and interpersonal skills Proficiency in Microsoft Office Suite and familiarity with electronic medical records (EMR) systems Ability to handle sensitive information with confidentiality and professionalism Compassionate and patient-focused attitude Why Join Focus Physical Therapy? Competitive salary and benefits package Positive and supportive work environment Opportunities for professional growth and development Make a meaningful impact on patients' lives every day How to Apply: If you are a dedicated and personable individual looking to join a team that values excellence in patient care, we would love to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and interest in this position. Application Deadline: [Insert Deadline] Join us at Focus Physical Therapy and be a part of a team that truly makes a difference! Focus Physical Therapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $33k-50k yearly est. 9d ago
  • Scheduling Specialist

    Welbe Health

    Patient care coordinator job in Long Beach, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed. Essential Job Duties: * Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol * Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties * Answer incoming phone calls, emails, and requests coming into the center as needed * Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards * Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots * Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed Job Requirements: * High school diploma or equivalency required * Minimum of one (1) year of experience working in healthcare required * Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills * Bilingual English/Spanish preferred Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. * Medical insurance coverage (Medical, Dental, Vision) * Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time. * Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path! * And additional benefits Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $23.23-$30.66 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $23.2-30.7 hourly Auto-Apply 3d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Pasadena, CA?

The average patient care coordinator in Pasadena, CA earns between $27,000 and $61,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Pasadena, CA

$41,000

What are the biggest employers of Patient Care Coordinators in Pasadena, CA?

The biggest employers of Patient Care Coordinators in Pasadena, CA are:
  1. Chinatown Service Center
  2. Central City Community Health Center
  3. Comprehensive Community Health Centers
  4. A-Team Dental Staffing L.L.C
  5. Medbridge Development Company
  6. The Los Angeles Cancer Network
  7. Total Vision
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