Patient care coordinator jobs in Pearland, TX - 510 jobs

D'Leon Consulting Engineers is seeking a Scheduler with experience in aviation, transportation, or infrastructure projects in Houston,TX. Responsibilities Develop, update, and maintain project schedules using industry-standard scheduling software. Coordinate with project managers, designers, contractors, and stakeholders to gather schedule inputs and validate sequencing of work. Analyze critical path activities, forecast delays, and provide recommendations to maintain project timeline objectives. Prepare schedule narratives, progress updates, and monthly reporting packages. Monitor schedule performance, track milestones, and update progress based on field input and contractor reports. Support development of cost-loaded schedules, resource plans, and cash flow projections. Review contractor baseline schedules, updates, and recovery plans for accuracy and compliance with contract requirements. Identify schedule risks and support mitigation planning. Assist with integration of schedule data into broader project controls processes, including cost and reporting. Maintain organized documentation of schedule revisions, approvals, and supporting data. Qualifications Bachelor's degree in Engineering, Construction Management, Project Controls, or related field preferred. 3-7 years of experience in scheduling for construction or engineering projects; aviation or large infrastructure experience preferred. Proficiency in scheduling software (Primavera P6, Microsoft Project, or similar). Strong understanding of critical path method scheduling principles and project controls concepts. Excellent analytical, communication, and documentation skills. Ability to work collaboratively with diverse technical teams. D'Leon Consulting Engineers is an equal opportunity employer committed to fostering an inclusive and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.

A leading healthcare provider in Houston is seeking a Senior Scheduler to manage appointment scheduling for complex services. The role involves clear communication with patients and medical staff, ensuring timely access to healthcare services, and training new staff members. Candidates should have a high school diploma and relevant experience in medical scheduling or a call center environment. This position offers opportunities for personal growth and a dynamic team environment. #J-18808-Ljbffr

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Pearland, TX. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Pearland, TX. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Job Title: Care Coordinator Employment Type: Full-Time About the Role Join our dynamic healthcare team as a Care Coordinator, where you'll play a vital role in delivering exceptional patient experiences. This position ensures seamless communication between patients and providers, supports clinical workflows, and helps maintain efficient patient care operations. Key Responsibilities * Respond to patient inquiries regarding treatments, symptoms, prescriptions, and general questions via phone. * Coordinate diagnostic tests, secure pre-authorizations, and communicate results to patients (including imaging and lab work). * Process prescription requests and refills through written, faxed, or electronic methods. * Schedule referrals and transmit necessary chart information to specialists. * Request and upload medical records into the Electronic Health Records (EHR) system. * Complete patient paperwork such as worker's compensation and FMLA forms, ensuring accurate documentation in EHR. Essential Skills & Qualifications * Proficiency in Electronic Health Records (EHR) systems. * Strong patient education and communication skills. * Ability to manage inbound and outbound calls efficiently. * Medical Assistant Certification required. * Bilingual capabilities preferred. Additional Qualifications * 3+ years of experience as a Medical Assistant. * Bachelor's Degree and High School Diploma (or equivalent). * Experience in ophthalmology is a plus. * Strong computer and organizational skills. Work Environment * Fast-paced clinical setting with a collaborative team of 8-24 professionals serving 80-100 patients daily. * Hours vary between 6:30 AM and 6:00 PM, based on clinic needs. * Training provided at the administrative building in the Galleria. * Dress code: Navy blue scrubs; grooming standards apply for nails and hair. Why Join Us? * Be part of a patient-focused team committed to quality care. * Opportunities for professional growth and skill development. * Work in a supportive environment that values collaboration and excellence. Job Type & Location This is a Contract to Hire position based out of Bellaire, TX. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bellaire,TX. Application Deadline This position is anticipated to close on Jan 22, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

About Us At Mind Body Optimization, we believe that healing is not just a destination - it's a sustainable, transformative process that leads to autonomy and self-empowerment. We are redefining what the patient experience can look like in mental healthcare, challenging the status quo with compassionate, expert-driven, and confident care. Our team is dedicated to creating an environment where mental health is embraced with unwavering support and resilience. We provide a comprehensive range of outpatient behavioral health services, including therapy and medication management, tailored to each individual's unique journey. As a member of our team, you'll join a culture that values innovation, collaboration, and a commitment to elevating the standard of mental healthcare. If you're passionate about making a real impact and empowering individuals on their path to wellness, we invite you to join our mission. POSITION SUMMARY As a Patient Care Coordinator at Mind Body Optimization, you will play a crucial role in supporting healthcare professionals and ensuring the smooth operation of the facility. The ideal candidate will demonstrate a strong commitment to patient well-being, possess excellent organizational skills, and thrive in a fast-paced healthcare environment. QUALIFICATIONS Education: High school diploma required; Bachelor's degree from an accredited college or university preferred. Experience: Previous experience in a call center or customer service role, preferably in a healthcare setting. Additional Requirements: The ability to remain calm under pressure and handle crisis situations with sensitivity. Proficiency with computers and the ability to type at least 50 words per minute. Familiarity with electronic health record systems and call center software is a plus. Complete TB Screening, Drug Screening, and Background check upon being hired. PRIMARY RESPONSIBILITIES 1. Greet and assist patients with check-in, ensuring accurate and up-to-date demographic information. 2. Maintain a professional and therapeutic environment throughout the facility. 3. Accurately record patient information, medical histories, and other pertinent data in electronic health records (EHR) systems. 4. Ensure all documentation complies with regulatory standards and clinic policies. 5. Support the center's operational needs, including maintaining communication between departments and ensuring smooth day-to-day functioning. 6. Assist with completion of the required monthly and annual audits per accrediting and licensing bodies. 7. Schedule appointments and manage patient appointment reminders. 8. Schedule BPS/screenings for patients meeting high-risk criteria or other qualifying factors. 9. Handle incoming phone calls, address patient inquiries, and relay messages to healthcare providers as needed. 10. Conduct pre-assessments to determine if patients need to be evaluated for a higher level of care (PHP/IOP). 11. Determine when referring someone to an ER or inpatient facility is appropriate. 12. Run initial VOBs (Verification of Benefits), including deductibles, out-of-pocket maximums, and network status details. 13. Complete and process insurance forms, referrals, and other administrative paperwork. 14. Communicate effectively with healthcare providers, nursing staff, and administrative personnel to facilitate coordinated patient care. 15. Participate in team meetings and contribute to a collaborative and positive work environment. 16. Adhere to infection control protocols, including proper hand hygiene and maintaining a clean and sterile environment in patient care areas. 17. Stay informed about industry updates, medical advancements, and attend relevant training sessions to enhance skills and knowledge. Note: The essential job functions of this position are not limited to the duties listed above. KNOWLEDGE, SKILLS, AND ABILITIES 1. Strong understanding of mental health issues, treatment modalities, and healthcare systems. 2. Ability to analyze situations, evaluate data, recommend/implement courses of action that would improve the functioning of systems/processes they are involved in. 3. Ability to interpret, adapt, and apply guidelines and procedures. 4. Ability to use good judgment and keep information confidential. 5. Ability to react calmly and effectively in an emergency. 6. Ability to effectively prioritize tasks. 7. Ability to work collaboratively in a multidisciplinary team environment. 8. Excellent communication, interpersonal, and crisis management skills. 9. Commitment to ethical standards, confidentiality, and professional boundaries. PHYSICAL, MENTAL, AND SPECIAL DEMANDS 1. Ability to reach above and below the waist, turn, twist, and to manipulate small tools (copier, computer, telephone, typewriter, calculator, safe, facsimile machine). 2. Ability to see well enough to read handwritten and typewritten material. 3. Ability to handle various repetitive tasks at a moderate level. 4. Available to work varied hours (i.e., evenings, weekends) as required, may be on call as needed. 5. Ability to handle multiple projects and tasks under deadlines and with short notice. MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES: THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE. 1. Computer. 2. Microsoft Office. 3. Electronic Medical Records. 4. Copy machine. 5. Policies, procedures, plans, programs, and manuals. Mind Body Optimization 1416 Broadway, Ste 100, Pearland, TX 77581

The Patient Care Coordinator (PCC) is responsible for supporting and maintaining the clinical practice both administratively and operationally by working collaboratively with physicians to coordinate the patient appointments/surgeries. The PCC will support and uphold established policies, procedures, objectives, quality improvement, safety, codes and requirements of accreditation and regulatory agencies. The PCC will support administrative and business functions of the clinic by supporting the Physicians, Physician Assistants, and other personnel to ensure that all needs are being met. Essential Job Duties and Responsibilities: The PCC has the responsibility to carry out duties as directed by My Houston Surgeons. Communicates on a regular basis with the designated My Houston Surgeons Supervisor(s). Alerts Supervisor(s) and seeks assistance when an activity or process change within the clinic changes or deviates from the current process. Follows and always maintains patient confidentiality appropriate with HIPAA compliance standards. Schedules appointments for patients from varying avenues to include but not limited to building rapport with patient, discussing fees, and educating patient on procedures. Answers inquiries through physician specific website email inquiries and other avenues. Documents interactions through Nextech or designated spreadsheets. Maintains applicable consult spreadsheets, updating daily, and/or tracks scheduling tasks to ensure appropriate scheduled follow ups are conducted as outlined in separate - PCC document. Provides brochures/materials to patient with surgeon specific related items, Breast Reconstruction brochures and any additional information as needed. Tracks all steps of the surgery scheduling process (Consultations, Pre- and Post-Operative appointments, Surgery, Follow-Ups, etc.) Reviews lab/clearance protocols with patients and gives order as needed. Coordinates with clinical team members as needed. Ensures lab/clearance results are received prior to pre-operative appointment as needed. Coordinates with clinical team members as needed. Communicates with physicians in obtaining the appropriate CPT and ICD-10 codes for all procedures. Involves billing department to include authorization and pre-determination clearance for surgeries, any patient related financial questions. Responsible for communicating and tracking the progress of these items with the billing department. Maintains surgeons' schedules by adding procedures/surgeries to all pertinent calendars. Contacts surgical facilities to post and send orders, sends history and physical, follows facilities scheduling protocol, obtains quotes for facility and anesthesia fees, and confirms surgery the day before. Updates surgery orders as needed. Coordinates surgery dates with other surgeons PCC's and books accordingly. Coordinates surgical assists as needed per surgeon request. Arranges special equipment for procedures to include but not limited to implants, machinery, etc. Ensures that appropriate personnel are notified as needed. Monitors surgeon's schedules daily to assess if appointments need to be moved, any errors in scheduling, or appointments that may need additional information. Communicates with front desk and surgeons daily. Ensures pick sheets for procedures are sent when surgeries are being done at new surgery facilities. Attends training sessions as needed to increase knowledge base and skill level for the position. Other duties as assigned by My Houston Surgeons supervisors and physicians. Secondary Job Duties and Responsibilities: Some tasks include filing, scanning, shredding, faxing, copying, mailing, data entry, etc. as needed Ability to multitask while still maintaining a high level of proficiency and accuracy. Ability to lift up to 30 pounds on a regular basis. Schedules meetings/lunches with vendors with the Purchasing Coordinator and Physicians as needed. As assigned by administration, ensures kitchen is cleaned completely and all food put away at the end of each day; on Friday's that a deep clean of kitchen and refrigerators is completed. Education/Qualifications/Experience: Any combination of education and experience that would demonstrate a high level of proficiency and advanced understanding of healthcare operations. Bachelor's degree, preferred. 1 years' job-related experience, preferred. Knowledge of the medical industry, plastics specificity preferred Microsoft Office Skills - must be highly proficient in Word, Excel, Power Point, and Vizio Nextech experience is a plus Must have strong organizational and project management skills. Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines Core Competencies: Excellent organizational & planning skills Excellent interpersonal skills to include maintaining confidentiality/discretion, exhibiting objectivity and openness to other's views Excellent critical thinking, judgement, and decision-making skills Customer service orientation and social perceptiveness are a must Attention to detail is an absolute necessity; demonstrates accuracy and thoroughness while looking for ways to improve & promote quality Ability to communicate effectively (verbal and written) with all team members to include listening, obtaining clarification, and responding appropriately to questions Ability to develop and maintain positive working relationships to promote a team environment Ability to work independently with speed and accuracy Always maintain professional appearance and performance Knowledge of medical terminology HIPPA compliance Self-directed and able to work independently Handle sensitive information in a highly confidential manner. Treats everyone with respect; upholds integrity, ethics, and organizational values Dependable and punctual to work; ensuring work responsibilities are covered when absent. Cooperative, positive, courteous, and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with coworkers, peers, and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the Supervisor(s). Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.

Total Vision LLC is a group of highly successful optometry practices that have aligned towards a common goal of world-class eye-care results for its patients and California communities. We are a company that is seeing significant growth and are looking for top-notch team members with the passion, energy, focus and commitment to excel in this type of environment. Major Duties and Responsibilities: Warmly greet incoming patients upon entering the practice and complete the check-in process. Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes. Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed. Scanning and entering routing slips and other documents into EHR Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system. Pull and prepare charts for all patients scheduled for the following day. Processing sales of contact lens through phone calls or doctor transitions. Responsible for keeping the front desk organized at all times. Opening and closing procedures determined by practice. Required Skills/Knowledge: Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences. Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention. Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment. Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met. Proficiency in utilization of automated equipment and systems standard to the optometry industry. Qualifications: High school diploma, GED or equivalent. Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination critical. Employee is subject to inside environmental conditions. Employee's schedule could include after hour projects, as needed. Travel, as needed between practices. This description is not intended to include all job duties. Team members may be requested to do other job-related tasks other than those listed here. Total Vision is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.

Essential Duties & Responsibilities: Schedule and maintain client's ongoing staffing requirements Responsible for scheduling caregivers for all open cases, call-outs, vacation coverage, etc. Create, update and distribute monthly Client schedules to all caregivers. Ensure client's schedules are covered, at all times, and accurately documented in HR/Scheduling system. Build honest, sustainable relationships with clients, caregivers and office staff. Ability to manage a high volume of incoming calls, while placing several outgoing calls to staff open client shifts, on a timely basis. On-Call Coverage: Responsible for On-Call While on On-Call duty, you are responsible for scheduling caregivers to work any call-out shifts. Responsible for assisting clients with any issues that arise while you're on-call, and reporting critical issues to Agency management immediately. Caregiver Responsibility : Your position may require you to fill in for caregivers in emergency situations. Office Support Responsibilities: Maintain and update caregiver's personnel records. Provide administrative support for all functions of the agency, including, but not limited to, filing, copying, faxing, etc. Assist HR Manager with ongoing recruiting by scheduling interviews, maintaining orientation and new hire materials, following up with new hires regarding missing documentation, etc.

Job DescriptionBenefits: Competitive salary Opportunity for advancement Paid time off Why Right at Home Southwest Houston? At Right at Home Southwest Houston, clients arent the only people who receive exceptional careour team does too. We offer a clear career path, strong leadership support, and a culture built on accountability and purpose. This is a fast-paced, high-impact role where your ability to coordinate care and manage schedules directly improves the lives of our seniors. If youre passionate, dependable, and ready to take ownership of client and caregiver coordination, join us and grow with purpose. Benefits & Perks Competitive pay with annual merit reviews Be part of a nationally recognized home care brand Make a direct impact on seniors and families in your community Continuingeducation & leadershipdevelopment programs A missiondriven team that values your voice and ideas What Youll Do Coordinate holistic care: collaborate with physicians, families, and caregivers to craft individualized Care Plans that meet medical, emotional, and social needs. Ensure plan adherence: monitor daily services, review progress toward goals, and retrain staff when updates are needed. Lead client advocacy: accompany clients to physician appointments or hospital visits; relay updates to the healthcare team and family members. Recruit & train caregivers: assist HR in hiring, onboarding, and educating field staff on best practices and agency protocols. Schedule like a pro: build and adjust caregiver schedules for a caseload of ~3040 clients, balancing continuity of care and employee preferences. Track outcomes: document assessments, incidents, and goal progress in our EMR/CRM; generate reports that drive quality improvement. Problemsolve fast: resolve urgent issues with calm, confidence, and compassion24/7 oncall rotation shared with team. What Youll Bring Certification / license: CMA, CNA, LPN, RN, or Social Worker credentials welcome (preferred but not required) 12 years experience as a Care Coordinator, Client Care Manager, Case Manager, or similar rolehomecare or healthcare setting highly valued Strong assessment, careplanning, and documentation skills; familiarity with HIPAA and state regulations Proficiency with Microsoft Office and EMR/CRM scheduling software Excellent verbal and written communication; you build trust quickly with clients and clinicians alike Stellar organization: juggle multiple priorities, meet deadlines, and adapt in a fastpaced environment Reliable transportation for client visits; valid drivers license Ready to Champion Client Care? Bring your heart for service and talent for coordination to a company that values both. Click Apply Now to upload your resume and speak with our recruiting team!

Soleo Health is seeking a Patient Care Coordinator/Scheduler to support our Specialty Infusion Pharmacy in Houston, TX. Join us in Simplifying Complex Care! This role is fully onsite. requires 100% in office work** Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Patient Care Coordinator/Scheduler is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include: Receive medication referrals and collect insurance information through various methods. Proficient data entry and generating daily office communications. Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals. Place outbound calls to patients or doctor's offices to notify them of care status. Collaborate with prescribers to facilitate payor denial appeals. Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources. Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner. Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services. Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure. Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency. Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits. Clearly communicate patient needs for external agency support, when necessary, to ensure timely care. Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines. Support client satisfaction at a level that ensures account retention. Schedule: Full-Time, 40 hours per week, Monday to Friday, 8:30am - 5:00pm Healthcare scheduling experience required Requirements High school diploma or equivalent required Prior healthcare scheduling experience required Home infusion experience required Strong communication skills Ability to prioritize and multitask. Basic computer skills including Microsoft Excel, Word, Outlook CPR Plus application experience preferred About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, medical assistant, care coordinator, navigator, appointment scheduler, patient service representative, secretary, LVN, Licensed vocational nurse, pharmacy technician, hiring immediately, now hiring

Job DescriptionBenefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance We are seeking a compassionate, organized, and customer serviceoriented Patient Care Coordinator to serve as the primary liaison between patients and our cosmetic plastic surgery practice. The ideal candidate will provide an exceptional patient experience by guiding individuals through the consultation, surgical planning, and post-operative journey. This role combines administrative expertise, patient education, and sales skills to support practice growth and patient satisfaction. **Must have at least 2 years experience** Key Responsibilities Serve as the main point of contact for patients considering cosmetic procedures. Schedule and coordinate consultations, pre-operative appointments, and post-operative visits. Educate patients about surgical and non-surgical options, setting appropriate expectations. Answer questions regarding procedures, pricing, recovery timelines, and financing options. Treatment Planning & Coordination Collaborate with the surgeon to create and present customized treatment plans. Provide detailed pre-op and post-op instructions to ensure safety and satisfaction. Coordinate logistics for surgical bookings, including OR scheduling, lab work, and clearances. Assist with surgical quotes and facilitate financing or payment arrangements. Administrative & Operational Support Maintain accurate and confidential patient records in EMR systems. Follow up with leads generated through digital inquiries and referrals. Track patient communications and touchpoints to ensure timely follow-through. Manage consent forms, pre-op packets, and surgery prep materials. Skills: Strong knowledge of cosmetic procedures and recovery protocols. Excellent verbal and written communication. Professional demeanor and empathetic interpersonal style. Organized and able to manage multiple priorities in a fast-paced setting. Familiarity with EMR systems

Full-time Description About Us At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion. What You'll Do Process incoming referrals, create patient charts, and route documents to the appropriate department. Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed. Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments. Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients. Manage email correspondence via the referral and scheduling inboxes. Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed. Requirements 2+ years of experience in a medical office, scheduling, or insurance verification role. Knowledge of medical terminology, ICD/CPT coding, and personal injury workflows preferred. Strong organizational skills with attention to detail and accuracy. Excellent communication skills with professional phone/email etiquette. Ability to multitask, work independently, and thrive in a high-volume environment. Must be HIPAA-compliant and maintain strict confidentiality. Preferred Qualities A compassionate and patient-first mindset. Self-sufficient, reliable, and able to complete tasks without micromanagement. Team player who is willing to cross-train and support multiple departments. Positive attitude that uplifts team morale and fosters collaboration. Adaptable and dependable when priorities shift in a fast-paced environment. Why Join Us Competitive pay with growth opportunities. Comprehensive benefits: medical, dental, vision, 401k, and paid time off. Supportive, team-oriented environment. Opportunity to cross-train and expand skills in multiple areas of scheduling and insurance. Salary Description $25 hourly

Benefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Training & development Join Our Team as a Scheduling Specialist! 🗓️ Do you thrive on organization and efficiency? Love the idea of making a real impact on patients' experiences? If so, we want you to be our next Scheduling Specialist! In this critical role, you'll manage the flow of our healthcare facility, ensuring that every patient's appointment is scheduled seamlessly and that our practitioners' time is optimized for the best possible care. Your Role at a Glance: 📅 Master of the Calendar: Appointment Coordination: Schedule patient appointments across various services and specialties, ensuring optimal use of our resources. Reschedule with Ease: Handle appointment cancellations and reschedules, minimizing disruptions and maintaining a smooth schedule. Confirmation Calls: Make friendly reminder calls to confirm upcoming appointments and answer any questions. Waitlist Management: Keep track of waitlisted patients and fill cancellations efficiently. 🎯 Patient Interaction: Warm Welcome: Be the first point of contact for patients, providing a welcoming and helpful experience. Insurance Verification: Verify patient insurance details and ensure coverage for scheduled services. Pre-Appointment Preparation: Provide patients with necessary information and instructions before their appointments. 🔍 Detail-Oriented Duties: Data Entry: Accurately input and update patient information in the electronic health records (EHR) system. Documentation: Maintain precise records of all scheduling activities and patient interactions. Coordinate Referrals: Schedule appointments for referred patients and communicate with referring offices. 🚀 Operational Efficiency: Optimize Schedules: Balance patient needs with practitioner availability to maximize efficiency and reduce wait times. Conflict Resolution: Quickly address scheduling conflicts or issues, finding effective solutions. System Management: Utilize scheduling software and tools to streamline the process and enhance accuracy. What You Bring to the Table: 💡 Essential Qualifications: Education: High school diploma or equivalent; some college coursework in healthcare administration or a related field preferred. Experience: Prior experience in a medical office, customer service, or scheduling role is highly desirable. Skills: Communication: Excellent verbal and written communication skills. Organization: Strong organizational skills with the ability to manage multiple tasks simultaneously. Tech Savvy: Proficient in using EHR systems, scheduling software, and Microsoft Office Suite. Attention to Detail: High level of accuracy in data entry and appointment scheduling. Problem Solver: Ability to handle scheduling conflicts and patient concerns calmly and effectively. The Perks of Joining Us: 💰 Competitive Pay: Attractive salary with performance-based bonuses. 🩺 Comprehensive Benefits: Health, dental, and vision insurance. 🌴 Time Off: Paid vacation, holidays, and sick leave. 📚 Growth Opportunities: Ongoing training and professional development. ✨ Positive Work Environment: Join a team that values collaboration, innovation, and patient satisfaction. Compensation: $16.00 - $20.00 per hour BE Staffing Solutions, is a top provider of outsourcing, staffing, consulting, and workforce solutions. Our certified team of experienced staffing professionals uphold a strict code of ethics in the practice of employment law. We maintain an environment and structure that encourages productivity and respect for customers and fellow employees.

We are seeking a Intake and Scheduling Specialist at our Houston office. In this role you will be responsible for: Receiving, reviewing and managing referrals Eligibility and Insurance Verification Coordinating with the patients for visit schedules (both in-person and tele-visits) Coordinating with the providers to ensure that the visits are conducted Ensuring that charting is done on time Coordinating with the Coders and Billers for timely chart audits and billing Ensuring that patients care plans are implemented and followed Working on referrals for Labs, Diagnostics, DME etc. Daily patient support, general coordination of care and administration of the systems and processes. Qualifications Must have prior 2 year experience in a clinic setting as Intake and Scheduling coordinator Must have experience with Tebra EMR (formerly Kareo) Must have an understating of medical clinic operations and processes Must have experience in clinical compliance Must have experience coordinating, scheduling, insurance verification, ICD-10 and CPT codes for a clinic setting Must have prior experience in patient care coordination Strong Customer Service experience in a clinical setting Strong organizational and communication skills. Job Type: Full-time Experience: Tebra: 2 years (Preferred) Scheduling: 2 years (Preferred) Intake: 2 years (Preferred) Work Location: In person Powered by JazzHR 6AzP7aEjSZ

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Project Operations Manager In this role, the Project Scheduler takes ownership in collaborating with project teams and suppliers to develop and manage project schedules effectively. This role involves leading scheduling efforts across all project phases, performing risk analysis, identifying critical paths, and implementing mitigation strategies to ensure projects are delivered on time. The ideal candidate will utilize their expertise to address challenges, maintain and analyze actual and forecasted schedules, and monitor, report, and manage any deviations from the planned timeline, aligning with both short-term and long-term business goals. In addition to schedule management, the Scheduler will support the Project Manager in communications with suppliers and customers on project status and timelines, ensure cohesive project execution and foster strong relationships. The work model for the role is: hybrid (#Li-Hybrid) in Houston, TX. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Your role and responsibilities Develop and consult on the initial project schedule by incorporating key milestones and tasks from various phases such as proposal, execution, manufacturing, delivery, and close-out including enhancing schedule to interface to supplier and customer's need dates (inclusive but not limited to of LD's, drop dates, ship dates, and invoicing). Lead scheduling activities with internal and external suppliers as the main point of contact, ensuring effective communication and information sharing among the project team and stakeholders. Engage with vendors to validate timelines and challenge assumptions, promoting transparency and supporting the development of reliable schedules. Collaborate with the project team to analyze requirements, risks, and scope changes, ensuring all essential activities are detailed for realistic project schedules. Monitor progress and critical paths, notifying Project Managers of deviations or scheduling issues while providing recommendations to keep critical activities and milestones on track. Issue regular schedule reports and program updates, as well as upon request, while establishing project baselines and providing analytics to monitor progress against key targets. Recommend actions to ensure deadlines are met and keep stakeholders informed. Actively participate in project reviews to assess progress and address any issues that arise. Coordinate with procurement to ensure material is ordered on time to meet schedule commitments. Perform analysis for critical path and help establish mitigation plans, hold suppliers accountable for project execution plans, challenge supplier current performance vs initial execution schedules Qualifications for the role Bachelor's Degree with minimum of 5 years of project planning, engineering or manufacturing or other operational customer facing roles. Proficient with planning tools such as MS Project, Primavera P6, or similar software. Proven capability in working in a technical environment Qualities of proven relationship building capabilities, and communication skill and proven soft skills with problem solving aptitude. Strong fluent written and spoken English language skills. Spanish is an asset Ability and willingness to travel 30%, as required. Candidates must already have work authorization that would permit them to work for ABB in the US. What's in it for you? We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy. We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Houston, TX (River Oaks). Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

We are seeking a Intake and Scheduling Specialist at our Houston office. In this role you will be responsible for: Receiving, reviewing and managing referrals Eligibility and Insurance Verification Coordinating with the patients for visit schedules (both in-person and tele-visits) Coordinating with the providers to ensure that the visits are conducted Ensuring that charting is done on time Coordinating with the Coders and Billers for timely chart audits and billing Ensuring that patients care plans are implemented and followed Working on referrals for Labs, Diagnostics, DME etc. Daily patient support, general coordination of care and administration of the systems and processes. Qualifications Must have prior 2 year experience in a clinic setting as Intake and Scheduling coordinator Must have experience with Tebra EMR (formerly Kareo) Must have an understating of medical clinic operations and processes Must have experience in clinical compliance Must have experience coordinating, scheduling, insurance verification, ICD-10 and CPT codes for a clinic setting Must have prior experience in patient care coordination Strong Customer Service experience in a clinical setting Strong organizational and communication skills. Job Type: Full-time Experience: Tebra: 2 years (Preferred) Scheduling: 2 years (Preferred) Intake: 2 years (Preferred) Work Location: In person

Job DescriptionDescription: About Us At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion. What You'll Do Process incoming referrals, create patient charts, and route documents to the appropriate department. Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed. Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments. Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients. Manage email correspondence via the referral and scheduling inboxes. Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed. Requirements: 2+ years of experience in a medical office, scheduling, or insurance verification role. Knowledge of medical terminology, ICD/CPT coding, and personal injury workflows preferred. Strong organizational skills with attention to detail and accuracy. Excellent communication skills with professional phone/email etiquette. Ability to multitask, work independently, and thrive in a high-volume environment. Must be HIPAA-compliant and maintain strict confidentiality. Preferred Qualities A compassionate and patient-first mindset. Self-sufficient, reliable, and able to complete tasks without micromanagement. Team player who is willing to cross-train and support multiple departments. Positive attitude that uplifts team morale and fosters collaboration. Adaptable and dependable when priorities shift in a fast-paced environment. Why Join Us Competitive pay with growth opportunities. Comprehensive benefits: medical, dental, vision, 401k, and paid time off. Supportive, team-oriented environment. Opportunity to cross-train and expand skills in multiple areas of scheduling and insurance.