Patient care coordinator jobs in Pflugerville, TX - 275 jobs
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Medical Receptionist (FT) at Orthopaedic Specialists of Austin
Physicians Rehab Solution
Patient care coordinator job in Leander, TX
Orthopaedic Specialists of Austin is seeking a Full-Time Medical Receptionist in our outpatient clinic located in Leander, TX.
Our licensed physical therapists provide integrated, state-of-the-art therapy care and rehabilitation to our patients.
Company Benefits and Perks
Comprehensive Benefits Package with
Day 1 Eligibility
Excellent, Monthly PTO accrual
Working with a strong, supportive, and collaborative team
Responsibilities and Duties:
Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information, recording, and collecting patient charges.
Protects patients' rights by maintaining the confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to a team effort by accomplishing related results as needed.
Provides coverage and support at other clinic locations as needed based on operational needs.
Other duties as assigned.
Minimum Requirements:
1-2 years medical office experience preferred
Experience with patient scheduling & EMR Systems preferred
Proficient in Microsoft Office
Excellent Customer Service and Telephone skills
Other Skills Required:
Ability to Multi-Task
Organized
Self-Motivated
Attention to detail
Orthopaedic Specialists of Austin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position requires a background check upon acceptance.
Req #3476
$27k-33k yearly est. 4d ago
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Patient Care Coordinator
AEG 4.6
Patient care coordinator job in Austin, TX
PatientCareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$41k-54k yearly est. 1d ago
Patient Care Coordinator
Smile Brands 4.6
Patient care coordinator job in Round Rock, TX
As a PatientCareCoordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
MTW 7:45AM-5:30PM
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$30k-37k yearly est. Auto-Apply 22d ago
Orthodontic Patient Care Coordinator - Bilingual Spanish
Lonestar Pediatric 4.6
Patient care coordinator job in Elgin, TX
Looking to make a positive impact and change the way a child feels about their smile? As an Orthodontic PatientCareCoordinator, you will be able to make a difference by changing the way children feel about seeing a dentist. Do you think you can make a child's experience memorable and positive? Are you passionate, and eager to grow through continued learning and training. If so, we will give you the support and guidance, from knowledgeable leaders in the field daily, so you can have a successful dental career. AT DCT, we are all about making your Dreams Come True!!!
Lone Star Pediatric Dental & Braces (DCT Management Group) is a privately owned pediatric and orthodontic group, committed to both our patients needs as well as our team.
Our practices can be described as fun-filled, goofy, fast-paced, supportive, and always willing to go the extra mile for one another as well as our patients!
Office Hours: Monday -Friday 8am-5pm
This role will cover multiple practices: North Austin (twice/week), Central Austin (twice/week), and Elgin (once/week)
Duties and Responsibilities
• Maintain a very high level of customer service and patientcare.
• Greet patients and set up appointments
• Call patients for appointment reminders and broken appointments
• Process payments; Cash, Credit & Care Credit
• Assist with open and close of the office
• Be successful in converting planned treatment to scheduled treatment.
Qualifications
• 2+ Years Customer Service, Retail Sales, Hospitality (Restaurant, Hotel, etc), Front Office, or Dental/Orthodontic experience will make you successful in this role.
• Fluent in Spanish
Some Great Perks for joining DCT Management Group:
Competitive Base Salary & Daily Bonus!
Fun & Goofy Work Culture
Career Development Opportunities
Full Benefits package for all full time employees !!!
**All applications will be reviewed within two business days and qualified candidates will be contacted to schedule initial interviews. **
For more information on our practice please visit us at ******************************* and also check out our support group at ***************************
$37k-45k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator - Anderson Office
Open Roles at Forest Family Dentistry
Patient care coordinator job in Austin, TX
What You'll Do:
Greet visitors and check in patients in a friendly manner
Schedule and confirm appointments for multiple providers
Review treatment plan fees and payment options with patients
Understand and navigate dental insurance plans
Collaborate with your team members
Miscellaneous administrative duties (scanning files, updating patient information, etc.)
Why Choose Us?
Bonus Opportunities
Medical, Dental, & Vision Insurance
Paid Holidays & Time Off
401k
Four-Day Work Schedule + 1 Half-Day Saturday Per Month
$27k-40k yearly est. 15d ago
North Austin Patient Care Coordinator
Nau Urology Specialists
Patient care coordinator job in Austin, TX
Job DescriptionSalary: DOE
at Urology Specialists of Austin Lake Line Office
Urology Specialists of Austin is pleased to announce an opening for a highly motivated and skilled full-time PatientCareCoordinator at our bustling Round Rock office. This integral position offers a stable and consistent work schedule, operating Monday through Friday, from 8:00 AM to 5:00 PM, ensuring a healthy work-life balance with no evening or weekend commitments. We are seeking a dedicated professional who is eager to contribute to a supportive healthcare environment and make a meaningful impact on our patients' experience.
Key Responsibilities:
The PatientCareCoordinator plays a pivotal role in ensuring the smooth and efficient operation of our clinic, acting as a primary point of contact for our patients. The responsibilities of this position are comprehensive and require a proactive approach:
Patient Appointment Management: Efficiently and accurately facilitating the scheduling, rescheduling, and cancellation of patient appointments, ensuring optimal utilization of physician and facility resources. This includes verifying patient demographics and insurance information at the time of scheduling.
Patient Inquiries and Information Dissemination: Serving as the first line of communication for patient inquiries, providing comprehensive and compassionate information regarding our extensive range of urological services, clinic policies, and general information. This requires a thorough understanding of our offerings and the ability to articulate complex information clearly and concisely.
Interdepartmental Communication: Acting as a crucial liaison between patients, support staff, and healthcare providers. This involves effectively conveying patient requirements, concerns, and urgent messages to the appropriate personnel to ensure timely and effective patientcare.
Message Management and Resolution: Receiving and meticulously relaying messages from patients, referring physicians, and other stakeholders. This includes conducting thorough research and collaborating with clinical staff to provide accurate, comprehensive, and timely responses to all inquiries.
Administrative Support: Executing a wide array of essential departmental administrative tasks to maintain an organized and efficient office. This encompasses meticulous filing, scanning of patient documents, copying, accurate data entry into our electronic health records system, preparing and coordinating outgoing mail, and drafting professional correspondence and documents with precision.
Qualifications:
We are searching for a candidate who not only meets but exceeds expectations in a fast-paced medical office setting. The ideal candidate will possess a unique blend of skills and attributes:
Exceptional Multitasking Abilities: Demonstrates the proven capacity to efficiently manage multiple tasks concurrently without compromising accuracy or attention to detail, especially during peak periods.
Positive Demeanor: Maintains a consistently positive and empathetic attitude when interacting with patients, colleagues, and healthcare providers, contributing to a welcoming and reassuring atmosphere.
Meticulous Attention to Detail: Possesses an unwavering commitment to accuracy in all aspects of work, from data entry to document preparation, ensuring the integrity of patient records and administrative processes.
Adaptability in a Dynamic Work Environment: Thrives in a constantly evolving healthcare landscape, demonstrating flexibility and resourcefulness in responding to changing priorities and patient needs.
Strong Team-Oriented Approach: Exhibits a collaborative spirit, actively contributing to a cohesive team environment and supporting colleagues to achieve shared departmental goals.
Superior Customer Service Acumen: Delivers outstanding patient-centered service, demonstrating professionalism, empathy, and a genuine desire to assist patients with their needs and concerns.
Prior Experience with Medical Terminology and Office Procedures: Possesses a foundational understanding of common medical terminology and established office procedures within a healthcare setting, allowing for a quicker integration into our operations.
Benefits:
Urology Specialists of Austin values its employees and offers a comprehensive and competitive benefits package to eligible full-time team members. These benefits underscore our commitment to the well-being and security of our staff, commencing after 90 days of employment:
Medical Coverage: Access to quality healthcare options to support your health and wellness.
Dental Coverage: Comprehensive dental plans to maintain optimal oral health.
Vision Coverage: Vision benefits to ensure clear sight and eye health.
Paid Time Off (PTO): Generous PTO accrual, providing you with the flexibility to manage personal commitments and enjoy well-deserved breaks.
Sick Leave: Dedicated sick leave to support you during times of illness, ensuring your well-being.
Application Process:
Prospective candidates who are enthusiastic about this exceptional opportunity to join a leading urology practice are cordially invited to learn more and submit their application. To apply, please respond directly to this advertisement or forward your resume and cover letter to *******************. We encourage all interested applicants to explore our clinic and learn more about the comprehensive services we provide by visiting our official website at ******************************** .
We look forward to welcoming a dedicated and compassionate professional to our Lakeline team.
$27k-40k yearly est. Easy Apply 24d ago
Care Coordinator
Harbor Health
Patient care coordinator job in Austin, TX
Job Description
Harbor Health is seeking a CareCoordinator to support our integrated care delivery model. This role is essential to our care management team, working collaboratively with providers and multidisciplinary teams to ensure high-risk members receive coordinated, comprehensive care. The CareCoordinator will engage members in their healthcare journey, close care gaps, and facilitate seamless communication across our payvider platform.
POSITION DUTIES & RESPONSIBILITIES
Proactively outreach and engage high-risk members, post-discharge members, and those requiring additional care management support
Schedule Primary Care Provider (PCP) follow-up appointments and ensure all care gaps are closed
Collaborate with care team members and external vendors to coordinate member care, including durable medical equipment (DME) and home health services
Request and manage medical records from various physicians and healthcare systems to enable continuity of care
Screen members and escalate to nursing and social work team members based on individual member needs
Assist nursing and social work teams with member follow-up, providing tools and resources as directed
Monitor stable member populations under the guidance of nursing and social work team members
Address open care gaps through collaborative relationships with members, ensuring adequate documentation in the medical record
Coordinate with local community resources to support members' physical and psychosocial needs
Participate in special initiatives and projects as directed by market leaders
DESIRED PROFESSIONAL SKILLS & EXPERIENCE
Required:
3+ years of experience in a medical office or healthcare setting
Certified Medical Assistant or eligible within 90 days of hire
Proficiency with technology including Microsoft Office suite
Experience using electronic health records, including data capture and reporting
Strong organizational skills with ability to manage multiple tasks simultaneously
Demonstrated ability to engage diverse populations with cultural sensitivity
Excellent problem-solving skills and ability to identify issues requiring escalation
Strong communication skills and ability to build trust with members and team members
Preferred:
Experience in value-based care or population health management
Familiarity with carecoordination workflows in a primary care setting
Knowledge of community resources and social determinants of health
WHAT WE OFFER
Opportunity to directly impact member outcomes and carecoordination across our payvider model
Collaborative and dynamic work environment
An organization made of people who are passionate about changing the healthcare landscape
Competitive salary and benefits package
Professional development and growth opportunities
A transparent and unique culture
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80mmNsS89i
$27k-40k yearly est. 12d ago
Ortho Patient Care Coordinator - North Lamar
Sonrava
Patient care coordinator job in Austin, TX
Our company is looking for a bright, motivated and talented PatientCareCoordinator. The PatientCareCoordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The PatientCareCoordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The PatientCareCoordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices.
Job Responsibilities/Duties :
Set and achieve personal sales goals while supporting the goals of the team
Greet patients in a timely, professional and engaging manner
Introduce new patients to the office and staff
Provide patient consultations and communicate information about recommended treatments
Discuss cost of service, insurance coverage, and payment options with patients
Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
Nurture the patient relationship to encourage patient retention
Work as team player to ensure each customer receives the best service possible
Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status.
Paid Time Off (PTO)
Medical
Dental
Vision
Continuing education and advancement opportunities
401 (k) plan
With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patientcare and where our Team Members are appreciated and respected as professional colleagues.
Qualifications
2 years of sales, customer service or related work experience
Bilingual Spanish-English skills preferred
Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
Ability to quickly learn new procedures and processes
Excellent communication and interpersonal skills
High level of ownership, accountability and initiative
Friendly, outgoing and motivated personality
$27k-40k yearly est. Auto-Apply 2d ago
Ortho Patient Care Coordinator - North Lamar
Sonrava Health
Patient care coordinator job in Austin, TX
Our company is looking for a bright, motivated and talented PatientCareCoordinator. The PatientCareCoordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The PatientCareCoordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The PatientCareCoordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices.
Job Responsibilities/Duties :
* Set and achieve personal sales goals while supporting the goals of the team
* Greet patients in a timely, professional and engaging manner
* Introduce new patients to the office and staff
* Provide patient consultations and communicate information about recommended treatments
* Discuss cost of service, insurance coverage, and payment options with patients
* Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
* Nurture the patient relationship to encourage patient retention
* Work as team player to ensure each customer receives the best service possible
* Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status.
* Paid Time Off (PTO)
* Medical
* Dental
* Vision
* Continuing education and advancement opportunities
* 401 (k) plan
With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patientcare and where our Team Members are appreciated and respected as professional colleagues.
Qualifications
* 2 years of sales, customer service or related work experience
* Bilingual Spanish-English skills preferred
* Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
* Ability to quickly learn new procedures and processes
* Excellent communication and interpersonal skills
* High level of ownership, accountability and initiative
* Friendly, outgoing and motivated personality
$27k-40k yearly est. Auto-Apply 36d ago
Front Desk Coordinator - Austin, TX
The Joint Chiropractic 4.4
Patient care coordinator job in Austin, TX
Job Description
Wellness Coordinator - The Joint Chiropractic
Grow your career. Make an impact. Love what you do.
Are you looking for a company where you can truly grow and advance? Are you goal-oriented, self-motivated, and naturally proactive?
Do you have a passion for health, wellness, and sales?
If so, we want to meet you.
At The Joint Chiropractic, we're committed to delivering world-class service to every patient. We're looking for enthusiastic, service-driven individuals who want to turn their passion for helping others into a long-term, rewarding career. Join a team that's expanding access to high-quality chiropractic care and shaping the future of wellness.
Schedule: Wednesday - Saturday
Bonus Potential Included!
What We're Looking For
Driven, ambitious, and excited about career advancement
A positive, winning attitude
High school diploma or GED
Strong computer and phone skills
At least one year of sales experience
Ability to multitask, stay organized, and manage patient flow
Excellent communication and customer service skills
Comfortable educating patients on wellness plans, services, and membership options
Willing to share your own chiropractic experiences and build rapport
Team-oriented, reliable, and eager to learn
Able to stand/sit for long periods and lift up to 50 lbs
Bonus: Office management or marketing experience
Key Responsibilities
Provide exceptional service to all members and patients
Drive membership sales and achieve clinic sales goals
Greet and check in patients; maintain smooth clinic flow
Answer phones and assist with scheduling or patient inquiries
Re-engage inactive members and support retention efforts
Stay up-to-date on all membership options, packages, and promotions
Maintain a clean, organized workspace and clinic environment
Support team goals and foster a positive, collaborative atmosphere
Communicate member needs or concerns to clinic management
Receive coaching positively and use feedback for growth
About The Joint Chiropractic
The Joint Corp. revolutionized chiropractic care with its retail healthcare model introduced in 2010. Today, it is the nation's largest operator, manager, and franchisor of chiropractic clinics, making high-quality, convenient, affordable care available to millions-without insurance.
With 700+ locations and nearly 11 million annual patient visits, The Joint is an industry leader. The brand has earned top rankings from
Forbes
,
Fortune
,
Franchise Times
, and
Entrepreneur Magazine
for innovation and growth.
Business Structure
The Joint Corp. is a franchisor and operator of chiropractic clinics in select states. In certain states, The Joint and its franchisees provide management services to affiliated professional chiropractic practices.
This position is for employment with a franchisee of The Joint Corp.
If hired, the franchisee will be your employer and will determine all employment terms, wages, and benefits. Franchisees are independent business owners, and compensation and policies may vary.
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li EtHTVY39
$23k-28k yearly est. 3d ago
Patient Service Coordinator - Part Time
Blue Cloud Pediatric Surgery Centers
Patient care coordinator job in Austin, TX
NOW HIRING PATIENT SERVICE COORDINATOR - PART TIME ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for
pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
* We cheerfully work hard
* We are individually empathetic
* We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
* Bilingual (English/Spanish)
Preferred
* Strong background in patientcare environment
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$31k-42k yearly est. 6d ago
Patient Services Coordinator
External Brand
Patient care coordinator job in Austin, TX
ABOUT AUSTIN REGIONAL CLINIC:
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit *********************************************
PURPOSE
Serves as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
ESSENTIAL FUNCTIONS
Books appointments utilizing computer system. When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance.
Greets patients and arrives them on computer system.
Verifies insurance eligibility by using online resources, Medifax, etc.
Ensures appropriate paperwork is complete and up-to-date and scans insurance card, if applicable.
Collects payments from patients, posts amounts, and balances drawer for end of day deposit.
Prints face sheets, receipts, and other documents as needed.
Notifies appropriate personnel of emergencies, messages, patient arrivals, etc.
Confirms in advance patient appointments.
Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current.
Verifies Worker's Compensation claims, ensures that paperwork is complete, and performs follow-up.
Assists patients with setting up payment plans.
Issues receipts for payment.
Books follow-up appointments.
Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
Regular and dependable attendance.
Follows the core competencies set forth by the Company, which are available for review on CMSweb.
Works holiday shift(s) as required by Company policy.
OTHER DUTIES AND RESPONSIBILITIES
May perform patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts.
Creates master deposit as directed.
Responsible for handling the sort/distribute of Rightfax documents.
Processing onsite release of information requests.
Priority on-sight sorting, scanning, numbering loose papers
Runs wait list report and distributes as directed.
Performs other duties as assigned.
QUALIFICATIONS
Education and Experience
Required: High school diploma or GED. Experience using a PC in a Windows environment.
Preferred: Experience working in a medical setting.
Knowledge, Skills and Abilities
Knowledge of medical insurance.
Excellent customer service skills.
Excellent computer, 10-key and keyboarding skills, including familiarity with Windows.
Excellent interpersonal & problem solving skills.
Ability to work in a team environment.
Ability to manage competing priorities.
Ability to engage others, listen and adapt response to meet others' needs.
Ability to align own actions with those of other team members committed to common goals.
Excellent verbal and written communication skills.
Ability to perform job duties in a professional manner at all times.
Ability to understand, recall, and communicate, factual information.
Ability to understand, recall, and apply oral and/or written instructions or other information.
Ability to organize thoughts and ideas into understandable terminology.
Ability to apply common sense in performing job.
Work Schedule: Monday-Friday; 8:00am-5:00pm
$31k-42k yearly est. 57d ago
Patient Service Coordinator
United Surgical Partners International
Patient care coordinator job in Austin, TX
USPI Hyde Park Surgery Center, is seeking a motivated Patient Service Coordinator to join our team. We have 3 OR rooms. We perform outpatient surgical procedures in ENT, Orthopedic, Pain Management, Spine. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.
Job Description: The Patient Service Coordinator will interact with patients and their families, doctors, fellow employees and vendors. This is a fast-paced environment that is driven to reach the highest quality, performance and patient satisfaction outcomes. This is a full-time position but requires flexibility in the day-to-day schedule. The Patient Services Coordinator opens the facility on surgery days, so the majority of the shifts will start early morning. With the fluid and seasonal surgical schedule, shift hours and requirements will vary. We are a small facility, where everyone works together to achieve the common goal. Duties outside of reception and patient services include, but are not limited to: medical records, procedure estimates, chart development and preparation, working with physician's offices to obtain required documentation for procedures, and records database management.
Please note the schedule for this position has fluctuating hours depending on surgery schedule, with an arrival time as early as 4:15am 1-2 days a week potentially.
#LI-CM1
Required Skills:
Qualifications:
High school diploma or GED
Minimum 2-3 years of hospital or medical office experience.
Must be detail oriented and able to communicate verbally and non-verbally in a professional manner.
Must have the ability to promote positive relationships with patients and staff and maintain respectful and professional interactions.
Must have problem-solving and decision-making skills, and genuine desire to work as a team.
Must maintain professional appearance and adhere to dress code.
Must demonstrate excellent phone etiquette and exceptional customer service skills.
Must be willing to cross-train to all front office duties, including scheduling.
Must be willing to assist in facility culture and patient experience through the participation on committees and panels, as needed.
$31k-42k yearly est. 23d ago
Care Coordinator II - J01000
Bravotech 4.2
Patient care coordinator job in Austin, TX
Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities.
Education/Experience:
Requires a High School diploma or GED
Requires 1 - 2 years of related experience
Coordinatescare activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed
Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan
Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service
May support performing service assessments/screenings for members and documenting the members care needs
Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed
Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards
Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager.
Provide education on benefits and resources available
Performs other duties as assigned.
Complies with all policies and standards.
$34k-48k yearly est. 45d ago
Care Coordinator (LVN/ LPN)
Suvida
Patient care coordinator job in Austin, TX
What You'll Do - Job Responsibilities
The CareCoordinator will play a pivotal role in delivering high-quality care to our patients at Suvida Healthcare. Working closely with the Nurse Care Manager, the CareCoordinator will be responsible for conducting daily patient follow-ups, processing durable medical equipment (DME) and home health orders, triaging calls, retrieving hospital records for recently admitted patients, and performing other clinical clerical tasks within the scope of practice for high-risk patients. Additionally, the CareCoordinator will undertake other tasks as assigned by the Nurse Care Manager. Essential responsibilities consist of but not all inclusive:
Conduct daily patient follow-ups for high-risk patients within the Chronic Care and Transition of Care Programs
Process DME and home health orders efficiently and accurately
Support inbound triage calls from patients and coordinate appropriate responses to acute patient needs
Retrieve hospital records for patients recently admitted to external facilities
Perform clinical clerical tasks to support the Chronic Care Program and Transition of Care Programs
Assist in procedures within the Medical Assistant scope of practice for high-risk patients
Collaborate closely with the Nurse Care Manager to ensure seamless patientcare delivery
Identify and address barriers to care for high-risk patientsCoordinatepatientcare progression throughout the continuum, including transitions from acute and post-acute settings to home or other transitional care facilities
Communicate effectively with physicians, nursing staff, and other members of the multidisciplinary care team
Facilitate patient discharge planning process to optimize outcomes and satisfaction
Monitor patient progress and intervene as necessary to ensure patient-focused, high-quality care
Collaborate with external case managers and community resources as needed
Actively participate in clinical performance improvement activities
Support activities to promote closure of care gaps and attainment of Medicare HEDIS metrics
Other tasks as assigned
South Austin - 500 W. William Cannon Dr. Ste. 400 Austin, TX 78745
What You'll Bring
Knowledge, Skills, and Abilities
Minimum 3 years' experience as a Medical Assistant or LPN / LVN
5 years' experience as a Medical Assistant preferred
Experience in chronic care management or related field preferred
Excellent interpersonal and communication skills
Strong organizational and time management abilities
Proficiency in Microsoft Office suite
Bilingual/Bicultural (English and Spanish) required
Education, Experience, Licensure, or Certification Requirements
High school diploma or equivalent required
Completion of a Medical Assistant program required
Certification in Medical Assisting from AAMA, CCMA or any other nationally recognized body required
LPN / LVN license preferred
How We Work
Our Culture & Core Beliefs
Earn Trust
Building Relationships
Creating Joy
Doing Right
Improving Every Day
Moving Forward
Equal Employment Opportunity (EEO) Policy
Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$34k-47k yearly est. 60d+ ago
Home Care Service Coordinator
Addus Homecare
Patient care coordinator job in Temple, TX
To apply via text, text 10115 to ************.
Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
Medical, Dental and Vision Benefits
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Coordinates and drives the field recruiting and hiring process.
Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
On-board and train new branch Administrative employees.
Schedules employees as directed by client's care plan established upon intake.
Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
Must have high school diploma or equivalent.
6 months of Industry experience required.
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
$32k-45k yearly est. 4d ago
Home Care Service Coordinator
Addus Homecare Corporation
Patient care coordinator job in Temple, TX
To apply via text, text 10115 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
* Medical, Dental and Vision Benefits
* PTO Plan
* Retirement Planning
* Life Insurance
* Employee discounts
Essential Duties:
* Coordinates and drives the field recruiting and hiring process.
* Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
* On-board and train new branch Administrative employees.
* Schedules employees as directed by client's care plan established upon intake.
* Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
* Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
* Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
* Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
* Must have high school diploma or equivalent.
* 6 months of Industry experience required.
* Interpersonal, organizational and communication skills.
* Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
* Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
Job Description
Are you hungry to make big commissions and help homeowners protect their property? Join our team today! We'll train you to succeed and provide the tools you need to close deals fast.
Responsibilities:
Knock on doors, connect with homeowners, and build trust.
Schedule roof inspections and explain our process clearly.
Assist customers through their insurance claims.
Communicate effectively with both clients and team members.
Requirements:
Must be at least 18 years old.
Owns a vehicle and a ladder (or willing to buy one).
Comfortable working on roofs and lifting up to 70 lbs.
Confident and motivated to canvass in local neighborhoods.
Send your application today!
Join our 30-minute discovery call to see if this is the right fit. APPLY NOW!
Disclaimer: This advertisement displays potential earnings examples. Actual income will vary based on factors like experience, skills, and individual effort.
Requirements
Must be 18 years of age or older
Must have a valid driver's license
Benefits
Weekly Pay
Uncapped Commission
Flexible Schedule
$28k-41k yearly est. 11d ago
Front Office Receptionist
Diamonds Direct 3.9
Patient care coordinator job in Austin, TX
We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
Our front desk position is a crucial role that requires a high level of customer service and organizational skills. As the first point of contact for our customers, you will be responsible for greeting and assisting guests, answering phone calls, and managing appointments and inquiries.
In addition to providing exceptional customer service, you will also be responsible for maintaining the overall appearance and organization of the front desk area. This includes keeping the area clean and tidy, restocking supplies, and ensuring that all displays are properly arranged.
As our store can get very busy at times, you must be able to work efficiently under pressure and multitask effectively. Strong communication skills are also essential, as you will be interacting with a diverse range of customers and colleagues on a daily basis.
Overall, we are looking for a friendly and proactive individual who is passionate about providing a luxury experience for our customers. After all, our customer experience is what sets us apart from our competitors. If you have a keen eye for detail and a positive attitude, we would love to hear from you.
Here are some common front office job duties that you will be responsible for:
Greeting and welcoming customers and visitors in a courteous and professional manner
Answering incoming calls, taking messages, and redirecting calls to the appropriate person or department
Office maintenance, keeping the office clean and organized, and performing inventory of office supplies
Providing exceptional customer service to our guests
Some skills that are useful and required for front office role include:
Excellent communication and interpersonal skills
Ability to prioritize tasks and manage time
Previous customer service/front desk experience
Proficient computer skills
Warm and welcoming demeanor
Ability to multi-task
Must be able to work SATURDAYS
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
$27k-32k yearly est. Auto-Apply 15d ago
North Austin Patient Care Coordinator
Nau Urology Specialists
Patient care coordinator job in Austin, TX
at Urology Specialists of Austin - Lake Line Office
Urology Specialists of Austin is pleased to announce an opening for a highly motivated and skilled full-time PatientCareCoordinator at our bustling Round Rock office. This integral position offers a stable and consistent work schedule, operating Monday through Friday, from 8:00 AM to 5:00 PM, ensuring a healthy work-life balance with no evening or weekend commitments. We are seeking a dedicated professional who is eager to contribute to a supportive healthcare environment and make a meaningful impact on our patients' experience.
Key Responsibilities:
The PatientCareCoordinator plays a pivotal role in ensuring the smooth and efficient operation of our clinic, acting as a primary point of contact for our patients. The responsibilities of this position are comprehensive and require a proactive approach:
Patient Appointment Management: Efficiently and accurately facilitating the scheduling, rescheduling, and cancellation of patient appointments, ensuring optimal utilization of physician and facility resources. This includes verifying patient demographics and insurance information at the time of scheduling.
Patient Inquiries and Information Dissemination: Serving as the first line of communication for patient inquiries, providing comprehensive and compassionate information regarding our extensive range of urological services, clinic policies, and general information. This requires a thorough understanding of our offerings and the ability to articulate complex information clearly and concisely.
Interdepartmental Communication: Acting as a crucial liaison between patients, support staff, and healthcare providers. This involves effectively conveying patient requirements, concerns, and urgent messages to the appropriate personnel to ensure timely and effective patientcare.
Message Management and Resolution: Receiving and meticulously relaying messages from patients, referring physicians, and other stakeholders. This includes conducting thorough research and collaborating with clinical staff to provide accurate, comprehensive, and timely responses to all inquiries.
Administrative Support: Executing a wide array of essential departmental administrative tasks to maintain an organized and efficient office. This encompasses meticulous filing, scanning of patient documents, copying, accurate data entry into our electronic health records system, preparing and coordinating outgoing mail, and drafting professional correspondence and documents with precision.
Qualifications:
We are searching for a candidate who not only meets but exceeds expectations in a fast-paced medical office setting. The ideal candidate will possess a unique blend of skills and attributes:
Exceptional Multitasking Abilities: Demonstrates the proven capacity to efficiently manage multiple tasks concurrently without compromising accuracy or attention to detail, especially during peak periods.
Positive Demeanor: Maintains a consistently positive and empathetic attitude when interacting with patients, colleagues, and healthcare providers, contributing to a welcoming and reassuring atmosphere.
Meticulous Attention to Detail: Possesses an unwavering commitment to accuracy in all aspects of work, from data entry to document preparation, ensuring the integrity of patient records and administrative processes.
Adaptability in a Dynamic Work Environment: Thrives in a constantly evolving healthcare landscape, demonstrating flexibility and resourcefulness in responding to changing priorities and patient needs.
Strong Team-Oriented Approach: Exhibits a collaborative spirit, actively contributing to a cohesive team environment and supporting colleagues to achieve shared departmental goals.
Superior Customer Service Acumen: Delivers outstanding patient-centered service, demonstrating professionalism, empathy, and a genuine desire to assist patients with their needs and concerns.
Prior Experience with Medical Terminology and Office Procedures: Possesses a foundational understanding of common medical terminology and established office procedures within a healthcare setting, allowing for a quicker integration into our operations.
Benefits:
Urology Specialists of Austin values its employees and offers a comprehensive and competitive benefits package to eligible full-time team members. These benefits underscore our commitment to the well-being and security of our staff, commencing after 90 days of employment:
Medical Coverage: Access to quality healthcare options to support your health and wellness.
Dental Coverage: Comprehensive dental plans to maintain optimal oral health.
Vision Coverage: Vision benefits to ensure clear sight and eye health.
Paid Time Off (PTO): Generous PTO accrual, providing you with the flexibility to manage personal commitments and enjoy well-deserved breaks.
Sick Leave: Dedicated sick leave to support you during times of illness, ensuring your well-being.
Application Process:
Prospective candidates who are enthusiastic about this exceptional opportunity to join a leading urology practice are cordially invited to learn more and submit their application. To apply, please respond directly to this advertisement or forward your resume and cover letter to *******************. We encourage all interested applicants to explore our clinic and learn more about the comprehensive services we provide by visiting our official website at ******************************** .
We look forward to welcoming a dedicated and compassionate professional to our Lakeline team.
How much does a patient care coordinator earn in Pflugerville, TX?
The average patient care coordinator in Pflugerville, TX earns between $23,000 and $48,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Pflugerville, TX
$33,000
What are the biggest employers of Patient Care Coordinators in Pflugerville, TX?
The biggest employers of Patient Care Coordinators in Pflugerville, TX are: