Patient care coordinator jobs in Pittsburgh, PA

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Job Description 7,000 Diseases - 500 Treatments - 1 Rare Pharmacy PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do. If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients. We are seeking team members who: Are inspired and compassionate problem solvers; Produce high quality work; Thrive in the excitement of the ever-challenging environment of modern medicine; and Are committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases. Join the PANTHERx team, and define your own RxARE future in healthcare! Location: Pittsburgh, PA (Hybrid) Classification: Non-Exempt Job Type: Full-Time Reports To: RxARECARE Supervisor Purpose: The Bilingual Care Coordinator assists patients and prescribers with medication questions, coordinates prescription refill(s), updates billing information, and addresses patient concerns while translating to patients in Spanish as needed. This position assumes the primary roles of patient care coordinator, insurance resolution specialist & order management technician for the RxARECARE program. Possesses a strong grasp of financial assistance programs that patients may qualify for and assists in enrolling patients in said programs. Provides bilingual support to patients and providers requesting a Spanish interpreter in all aspects of the role. To accommodate business and patient services, this position may be required to work varied and rotating full-time schedules between 8:00 a.m.-8:00 p.m., Monday-Friday as required by the Manager. Responsibilities: Communicates with patients via phone to establish rapport, introduce program offerings, ensure clinical compliance, authorize next shipment of medication, and coordinates any other patient questions. Conducts physician office welcome calls to provide a program overview and complete enrollment in physician office communications preference plans. Tracks all interactions with patients and manufacturer representatives, utilizing mutually agreed upon platforms, to the extent permitted by law. Serves as the primary contact for the patient and physician to resolve inquiries and resolve issues in a timely and professional manner. Ensures patients are enrolled and consented with the program and communicates with manufacturer representatives as needed. Performs all required order management activities such as order/data entry, patient onboarding, patient profile creation and updates, prescription retrieval, adverse event and product compliant submission and reconciliation, and assigned follow-ups. Enrolls patients in financial assistance programs as appropriate including Quick Start, Bridge, Copayment Assistance, PAP and Product Replacement if applicable. Screens and excludes federal and state healthcare program beneficiaries, such as Medicare, Medicaid, the VA/DoD, TRICARE, or any other federal or state healthcare plans from participating in the manufacturer's commercial co-payment program. Conducts all patients and physicians facing interactions related to reimbursement support, including but not limited to processing pharmacy claims, obtaining authorizations and overrides as needed and discussing financial responsibility with patients. Accepts direction from Pharmacist(s) and Leadership regarding various elements of specialty call compliance programs. Processes pharmacy claims accurately and timely as needed. Communicates effectively with the RxARECARE Supervisor, Manager of RxARECARE Operations & Program Manager as needed. Adheres to all privacy and HIPAA regulations and supporting processes in all communications and documentation. Completes all Bilingual Care Coordinator responsibilities fluently in both English and Spanish. Additional projects and activities as assigned. Required Qualifications: High school diploma or graduate education degree (GED) Bilingual - Fluent in English and Spanish, especially in medical terms. Minimum of 1 year of customer service experience in a call center environment. Excellent communication, organizational and interpersonal skills Preferred Qualifications: Bachelor's degree Prior experience in a specialty pharmacy call center environment Healthcare interpreter certification from a nationally recognized institute (Certification Commission for Healthcare Interpreters or the National Board of Certification for Medical Interpreters) or willingness to become certified. Work Environment: This job operates in a professional office environment. PANTHERx Rare Pharmacy offers flexibility only to eligible employees to work hybrid or remotely without compromising work performance, productivity, or team collaboration. This role routinely uses standard office equipment such as computers and phones in an office or home-office environment. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function of the job. Benefits: Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too! Equal Opportunity: PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred) #MP123

WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum. GENERAL SUMMARY Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. Job Description SKILLS & COMPETENCIES Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. Updates and maintains all digital client records and assist in transitioning hard copy records to digital format Acts as a community resource for the patient Conduct patient scheduling, registration and eligibility verification Manage patient medical records as appropriate Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate Answer patient non-clinical questions and explains the process Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources. Ensures all appropriate patient information is in the EMR Provide positive customer service and treat all patients and staff with respect Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS) Completes next day visit chart prep Utilize reporting to help providers track, meet and exceed team goal, Other tasks needed to accomplish team's objectives/goals Job Requirements Job Requirements Educational/ Experience Requirements: High school graduate or GED License, Certification, Registration MA Certification-Preferred Required Skills and Abilities: 2+ years of experience working for a healthcare practice or hospital EMR documentation experience preferred High level of professionalism Strong critical thinking skills Strong customer centric focus/service skills Strong computer skills, including Word, Excel, and PowerPoint Strong verbal, written, presentation, and interpersonal communication skills Supervisory Responsibility: N/A Travel requirements: No travel is required Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity Drug Screening Requirement: As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Americans with Disabilities Act: WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application or employment process, please contact Human Resources at *********************** The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.

Job Description The Promising Practice Coordinator is a professional position within the Office of Developmental Supports (ODS), Allegheny County Department of Human Services (DHS). This position is responsible for facilitating productive, action-oriented meetings, collaborating with other professionals, family members, Office of Developmental Program (ODP) Providers, and community members, as well as performing Administrative Entity functions related to Individual Support Plan (ISP) management. The Promising Practice Coordinators are independent, organized, motivated, and empathetic employees who bring a robust knowledge of human services systems within Allegheny County, and are recognized leaders in their field, consistently advocating for the rights of individuals with Intellectual Disabilities (ID)/Autism Spectrum Disorder (ASD). Promising Practice Coordinators focus on educating others in the use of evidence-based practices that enhance the health and wellbeing of individuals and their families, and work to develop services using the LifeCourse Framework that reflect our Every Day Lives: Values in Action and Self-Determination philosophy. Position requires some travel to family/individual homes or other community locations for visits. Flexible hours may be required. Travel within and outside the county is also required. Essential Duties and Responsibilities Transition Coordinator o Facilitates planning meetings and assists in assessing the needs of individuals with complex/multi-system needs. o Collaborates with clinical treatment teams to ensure smooth transitions back into the community as well as access to outpatient treatment that meets the individual's needs. o Participates in Integration and Teaming meetings, collaborating with DHS partners to problem solve and develop creative support options. o Participates in planning activities related to Waiver Capacity Management. o Understands and utilizes Trauma Informed Care principles to guide planning activities. o Understands and utilizes functional behavioral assessment (FBA) principles to guide planning activities. o Understands and utilizes Community of Practice LifeCourse framework and tools as appropriate. o Participates in internal complex case reviews utilizing information from Client Information System (CIS), Managed Care Organizations (MCOs), and internal ODS records. o Collaborates with ODP related to Complex Case Reviews. o Provides resource information and support to Service Coordination Units. Service Development o Stays informed related to Biographical Timelines and their function in supporting teams. o Stays informed related to creative therapies such as music, art, and equine. o Creates relationships with organizations in the community. o Utilizes knowledge of existing resources and assists in locating new available resources. o Assists Promising Practice Supervisor in developing capacity for new and/or existing services. General o ISP Management related to service definitions, authorizations, and advanced notification. o Participates in local, regional and national Professional Development/Dual Diagnosis opportunities. o Participates in Planning Team Meeting meetings as determined. o Implements Standards of Practice, Policies and other criteria based on county, state and/or federal regulation. o Participates in on-going training regarding changes in the Home and Community Service Information System (HCSIS). o Assures that the individual and family receive accurate information regarding the various ODS services/providers. o Assures that individual and family are apprised of their rights regarding appeals process; these include county conference, mediation, and Fair Hearing. Supervisory Responsibilities This job has no supervisory responsibilities. Additional Responsibilities From time to time the employee will be required to perform additional tasks and duties as required by the employer. Knowledge, Skills and Abilities Excellent communication skills, both oral and written. Excellent organizational, problem solving and analytical skills. Strong knowledge of the ID, Adult and Children's Mental Health service delivery systems, systems theory, and provider delivery systems. Ability to establish and maintain effective working relationships with clients, community agencies, providers, project partners and stakeholders. Knowledge of ID/Autism Eligibility criteria. Basic computer skills in Microsoft Word, Outlook, Excel, and Internet research methods. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Requirements Master's degree in social work or related field, plus 1 year of practical experience. -OR- Bachelor's degree in social work or related field, plus at least 3 years of experience in an MH/ID setting. -OR- Any equivalent combination of education and experience that meets the required knowledge, skills and abilities. Certificates, Licenses, Registrations Act 33, 34 and FBI clearances. -AND- Valid driver's license and access to a reliable vehicle. Powered by JazzHR ql2xCrui8W

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred) #MP123

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery Provide patient care to accurately support pharma programs and triage to a pharmacist when required Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers Document all call information and data discovery according to operating procedures Utilize proper escalation channels to meet patient needs & resolve open issues Research required information using available resources Maintain confidentiality of patient and proprietary information Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering Requirements: High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required (1-2+ years at minimum) Appropriate industry experience is necessary Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Full time position, on-site in Pittsburgh Hours/Location: Shift: 3 available Shift Options Rotating shifts, 40 hours/week between 8 AM -9 PM EST , Monday - Friday OR 12 PM - 8 PM EST, Monday - Friday (Fixed Shift) OR 1 PM - 9 PM EST, Monday - Friday (Fixed Shift) Onsite full time position in Robinson Township Perks: Health Benefits, 401 K Holiday pay Overtime eligible Casual dress code Free Snacks Free Parking #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Join the UPMC Home Health Team! We are hiring a full-time Patient Care Coordinator to assist the Home Health West Mifflin - South Branch area. Shift/Schedule: Monday-Friday 8 am-4:30 pm / Rotating weekend and holiday shifts are required The Patient Care Coordinator is an on-site clinical team member who assists in coordinating care for the assigned team. They will provide care navigation through daily triage and follow-up with referral sources, patients, clinicians, and clinical leaders by managing incoming communication with the Clinical Manager. Responsibilities: * Participates in on-call coverage rotation for the agency. * Oversees the ordering and approval of medical supplies to ensure that all supplies are included on the physician orders and ordered in the appropriate quantity. * Monitors lab results, following up with physicians and team members. * Covers from other Patient Care Coordinators when needed. * Participate in interdisciplinary team conferences as needed. * Performs medication reconciliation on all therapy only cases as needed * Monitors admissions, discharges and re-hospitalizations and communicates with the appropriate clinical liaison(s) or facilities to facilitate continuity of care between settings. * Aids clinical staff in follow up communication with MD offices and referral sources as applicable. * Coordinates all incoming orders associated with census to ensure appropriateness and accuracy and timeliness of care, enters into Medical Record, and coordinates with scheduling as appropriate. * Assists in document control processes, including but not limited to, review of Face-to-Face documentation and physician orders for home health. Reports problems immediately to the Clinical Manager. * Triages and directors all incoming communications during workday hours for the current census assigned and follows up to facilitate appropriate service delivery. * Current Registered Nurse License Required * One-year recent home health experience preferred. * Must have the clinical knowledge and critical thinking ability to effectively plan and provide coordination of patient care consistent with standards and regulations; must have exceptional interpersonal and customer services skills; must be able to effectively solve unique problems as they arise or identify appropriate resource for hand off. * Must have requisite knowledge of current Home Health Medicare, Medicaid, State and Federal regulations and Joint Commission accreditation standards. Must be able to demonstrate problem-solving abilities and have excellent telephone, interpersonal and written communication skills. * Strong commitment to teamwork and customer service, both internally and externally, is required. * Must have strong/proven data entry and general computer skills. * Provides own transportation and auto insurance and abides by all laws, rules, and recommendations for safe driving while on duty. Maintains a valid driver's license * Must be able to travel to assigned geographical locations as needed. Demonstrates ability to work independently within a fast-paced environment. Licensure, Certifications, and Clearances: * Automotive Insurance * Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) * Driver's License * Registered Nurse (RN) * Act 33 * Act 34 * OAPSA * Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state. UPMC is an Equal Opportunity Employer/Disability/Veteran

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Moon Township, PA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Job Description Patient Advocate UPMC ChasmTeam is partnering with a growing national company, to build a team that provides real benefits to patients! We are seeking hard working, self starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the onsite contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three-Five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference - helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.

Job Description Dental Front Office - Pittsburgh, PA $21-$26/hr | Quarterly Bonus | Medical & Dental | PTO | 401(k) Match | Advanced Technology About Us Ott Family Dentistry is a patient-centered practice focused on extraordinary care, teamwork, and professional growth. We pride ourselves on our supportive culture, use of advanced technology, and commitment to helping both our patients and team members thrive. Schedule Monday: 10:00 AM - 6:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday & Thursday: 7:00 AM - 3:00 PM Friday: 9:00 AM - 1:00 PM (Team members arrive 30 minutes early for preparation and morning huddles) Duties & Responsibilities Answer phone calls, manage follow-ups, and maintain patient trackers Handle insurance verification, billing, and treatment planning Assist with scheduling and marketing follow-up Support the doctor and team to ensure smooth daily operations Use Open Dental, Dental Intel, Dexis, and Florida Probe software Requirements Dental office experience required Strong organizational and multitasking skills Positive attitude, willingness to learn, and commitment to teamwork A “culture keeper” who helps maintain a supportive, patient-focused environment Pay & Benefits $21-$26 per hour, depending on experience Quarterly bonus opportunities Medical insurance In-office dental benefits $250 annual wellness benefit Paid time off (PTO) Advanced technology and paid continuing education (CEs) Paid lunch on meeting days Team outings and a supportive work culture “Guilt-free” time off policy 401(k) with 3% employer match Join Our Team If you are a motivated Dental Front Office professional who values growth, teamwork, and excellent patient care, we would love to hear from you. Apply today to join our friendly and forward-thinking team at Ott Family Dentistry. Benefits: Medical Dental 401k PTO Bonuses Compensation: $21-$26/hour

State of Location: Pennsylvania Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Coordinator - Full-time Pittsburgh, PA (East Liberty) Ivy Rehab for Kids, part of the Ivy Rehab Network Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 2+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com

iHomeCare Solutions Home Care Coordinator Division: OLTL Reports To: Director of Operations / Office Manager Schedule: Monday - Friday (3 Days In-Office / 2 Days In-Field) Classification: Full-Time Position Summary The Home Care Coordinator plays a key administrative and operational role within the OLTL Division of iHomeCare Solutions. This position ensures efficient client intake, compliance with 55 Pa. Code Chapter 51, accurate scheduling, and seamless communication between clients, caregivers, and agency leadership. In addition to administrative duties, the Home Care Coordinator serves as a professional representative of the agency in the community-attending meetings, coordinating referrals, and supporting client acquisition through relationship building with facilities and referral partners. Essential Duties & Responsibilities Client Coordination & Intake · Schedule and manage all new client intakes under the OLTL Division. · Coordinate service start dates and required documentation with the Director of Operations. · Ensure all client admission paperwork is completed, reviewed, and filed in compliance with Chapter 51 regulations. · Maintain accurate and current client records, physician orders, and service plans. · Manage client supply orders, deliveries, and inventory tracking. · Maintain consistent communication with clients and families regarding service updates and scheduling changes. Staff Coordination & Scheduling · Create and maintain client schedules to ensure continuous service coverage. · Monitor caregiver attendance, call-offs, and schedule adjustments, maintaining minimal service disruptions. · Maintain employee rosters, availability, and required documentation in agency systems. · Assist with the onboarding and credential tracking of new caregivers as needed. Compliance & Documentation · Conduct regular file audits to ensure full compliance with 55 Pa. Code Chapter 51 and agency policy. · Track expirations for required employee documents (physical exams, TB tests, CPR/FA certifications, etc.). · Maintain secure and organized client and employee records in both physical and electronic formats. · Support survey readiness efforts by ensuring all compliance documentation is up to date and easily accessible. · Report and assist with any corrective action plans related to compliance findings. Office Operations · Answer incoming calls and provide professional, customer-focused communication to clients, caregivers, and partners. · Assist with correspondence, data entry, and recordkeeping tasks to support daily operations. · Coordinate supply management and administrative support tasks as directed by the Office Manager. · Maintain confidentiality and adhere to HIPAA standards at all times. Community Outreach & Client Development · Represent iHomeCare Solutions at community events, healthcare facilities, and professional meetings to promote agency services. · Coordinate and attend client intake meetings at hospitals, nursing homes, apartment complexes, and assisted living facilities. · Develop and maintain relationships with service coordinators, discharge planners, and community partners to increase referral flow. · Prepare and distribute marketing materials consistent with agency branding and compliance standards. · Maintain accurate records of outreach efforts and provide monthly updates to management regarding client development activity. · Collaborate with the Director of Operations to identify potential areas for service growth and partnership opportunities. Field Responsibilities (2 Days Weekly) · Conduct home visits to assess service quality, client satisfaction, and caregiver performance. · Complete and submit Home Visit Reports with follow-up actions as necessary. · Deliver supplies or documentation to client homes when needed. · Provide support to caregivers in the field through coaching, communication, and training reinforcement. Qualifications · Minimum of 2 years' experience in home care, human services, or healthcare administration. · Working knowledge of OLTL and Chapter 51 regulations preferred. · Strong organizational, time management, and communication skills. · Proficiency in Microsoft Office Suite and Google Workspace. · Professional and courteous demeanor with the ability to multitask in a fast-paced environment. · Valid driver's license and reliable transportation required. · High school diploma required; Associate's or Bachelor's degree preferred. Core Competencies · Accountability: Takes ownership of results and follows through on commitments. · Compliance Awareness: Understands and applies regulatory requirements accurately. · Professionalism: Maintains a polished and respectful demeanor in all interactions. · Adaptability: Responds effectively to changes in schedules, priorities, and client needs. · Communication: Delivers clear, concise, and professional correspondence both in writing and verbally. · Integrity: Upholds confidentiality and ethical standards at all times. Performance Metrics · 100% completion of compliant client and employee files. · New client intake completed within 3 business days of referral. · Service coverage rate maintained at or above 98%. · Positive feedback from clients and caregivers on quarterly reviews. · Demonstrated growth in community partnerships and referral relationships.

Patient Quality Care Specialist (Christian Pro-Life Organization) CLASSIFICATION: Non-Exempt TYPE: Part time - Weekdays - Onsite Pittsburgh, PA REPORTS TO: Practice Manager SUMMARY : The PQCS provides support to the Clinic Staff and monitors the quality of data for state programs, ensuring consistent quality patient care through reports and administrative tasks. ESSENTIAL FUNCTIONS: • Provide patient quality care support to Practice Managers and staff to meet state program requirements. • Responsible for inspection of each patient chart for accuracy and completion, providing timely feedback to medical staff. • Oversee and inspect accuracy of data entry for state program requirements in patient medical files. • Utilize client management system reporting to ensure monthly reports are inspected and closed out. • Evaluate clinic supply needs monthly to maintain proper clinic inventory. • Collaborate with other departments on special projects/pilots to provide process improvement within client services. • Provide back-up coverage for receptionist and other non-medical functions. • Coordinate with volunteers and staff to provide ongoing care calls to pregnant and post partum patients. • Coordinates the ordering and delivery of material assistance orders for patients. • Other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. MINIMUM QUALIFICATIONS: • Passionately aligned with the mission and vision of Human Coalition • Ability to work in a fast-paced, changing environment • Desire to serve others • Excellent communication skills, both verbal and written • Strong computer skills • Strong organizational and administrative skills • Self-motivated, able to multitask and goal focused • Able to work well in a team environment SUPERVISORY RESPONSIBILITY: • None EDUCATION AND EXPERIENCE: • At least one year of office administration experience • Experience with organization and detailed task management EEO STATEMENT: Human Coalition is an equal opportunity employer and makes recruitment, employment, promotional, and all other Human Resource decisions without regard to race, color, national origin, age, sex, marital, disability, or veteran status. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description At East Liberty Family Health Care Center (ELFHCC), we believe that every woman deserves compassionate, comprehensive care-regardless of insurance status or financial barriers. As a Women's Health Care Coordinator (WHCC), you will play a vital role in ensuring that our OB/GYN patients receive seamless, high-quality care. Your work will directly impact the health and well-being of women in our community by bridging gaps in care, facilitating crucial screenings, and coordinating services that lead to better outcomes. This is more than just a job-it's an opportunity to empower patients, advocate for underserved communities, and contribute to a healthcare mission rooted in love, service, and excellence. If you're passionate about women's health and committed to making a difference, we invite you to join our team. Responsible to coordinate care for all Women's Health OB/GYN patients with the goal of avoiding gaps in care and improving health outcomes. Job Duties: Assist in the case management of patients requiring further diagnostic studies or specialty. Coordination of care and case management for Pap Smear and Mammograms to ensure that patients with abnormal findings are receiving the appropriate level of care in a timely manner; including add on orders and providing coordination of vouchers for payment. Facilitate transition of care from pregnancy to well child care of infant, working with ELFHCC pediatric team. Create and maintain the necessary patient information packets to be distributed by Front Desk and/or mailed in advance of office visits at Manage Panoramic test results from Natera to assure results are received and Provider is notified in timely manner. Work closely with Adagio to submit results in a timely manner necessary for payment of services for patients receiving annual and diagnostic testing. Case management intervention; track and record clinical data for grant reports; track and record for funding purposes. Track deliveries from hospitals in which ELFHCC Physicians Provide Labor and Delivery services. Track OB care schedules including required testing intervals. Work Closely with interpreters to provide care coordination for patients requiring translation service. All other duties as assigned by the supervisor/manager. Qualifications: Minimum of 5 years' clinical experience in OB/Gyn setting Minimum of 2 years' experience with OB/GYN case management or care coordination Current PA Registered or Licensed Nurse. Experience in the community health setting preferred

About Us HIGHLIGHTS: Patient Access Specialist/Front Office SHIFT: Swing Shift JOB TYPE: PRN/Casual FACILITY TYPE: 18 bed Small-Format Hospital (8 ER, 10 Inpatient) JOB PERKS: Night/Weekend shift differentials, 401K MATCH (100% vested day one of eligibility!), Paid Employee Referrals! FREE Parking! LOCATION: McCandless: 8950 Duncan Avenue, Pittsburgh, PA 15237 We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff Provide and obtain signatures on required forms and consents Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system Obtain insurance authorizations as required by individual insurance plans where applicable Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion Scan all registration and clinical documentation into the system and maintain all medical records Assist with coordinating the transfer of patients to other hospitals when necessary Respond to medical record requests from patients, physicians and hospitals Maintain cash drawer according to policies Maintain log of all patients, payments received, transfers and hospital admissions Maintain visitor/vendor log Other Job Functions Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff Receive deliveries including mail from various carriers and forward to appropriate departments as needed Notify appropriate contact of any malfunctioning equipment or maintenance needs Attend staff meetings or other company sponsored or mandated meetings as required Assist medical staff as needed Perform additional duties as assigned Basic Qualifications High School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date. We can recommend jobs specifically for you! Click here to get started.

Beacon Behavioral Partners is seeking highly skilled and compassionate Medical Office Receptionist for The Nexus Group in Pittsburgh, PA (Squirrel Hill). Do you enjoy an environment of autonomy and accountability? Do you want to make a difference and add value to patient care in mental health? Do you like working in a team of professional, reliable, dedicated and positive people? Do you enjoy a fast-paced, dynamic work environment that requires you to wear different hats sometimes? If the answers are YES, then this position is for you! This is a unique opportunity to help shape the growth of the clinic and work with a team who appreciates a commitment to high quality patient care and professionalism. Who We AreBeacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. Committed to reducing the barriers and burdens that come with owning private practice, Beacon fully manages administrative responsibilities while allowing practices to maintain clinical autonomy. This approach allows physicians to focus on what they do best - taking care of patients.Beacon Behavioral Partners now guides practices across Louisiana, Arkansas, Mississippi, Texas, and Pennsylvania. Partner clinics leverage access to an expansive network of over 400 staff members, including psychiatrists, psychologists, nurse practitioners, mental health therapists and recreational therapists at the forefront of the industry. Its experienced and forward-thinking physician advisory board provides clinicians with a supportive community for building best practices and sharing insights for an enhanced patient experience. Why work for us? At Beacon Behavioral Partners, The Medical Office Receptionist will receive a competitive hourly rate. Our comprehensive benefits package includes health, dental, and vision insurance; 401(k) company matching; short-term disability coverage; paid holidays; accrued paid time off; and other valuable offerings. What does the Medical Office Receptionist do? (including but not limited to) As the medical office receptionist you will be responsible for greeting patients, scheduling appointments, answering phone calls, managing patient records, verifying insurance information, collecting payments, and making sure the smooth operation of the front desk, acting as the first point of contact for patients while maintaining patient confidentiality and providing a welcoming atmosphere. Responsibilities Essential duties and responsibilities (including but not limited to) Manage patient appointments, providers' schedules Processing and scheduling new patient intakes Checking in and outpatients Manage patient questions, requests Verifying insurance benefits Manage Transcranial Magnetic Stimulation (TMS) therapy sessions (training will be provided) Maintain office organization and ensure adherence/compliance with office procedures and policies with all government regulatory requirements, such as HIPAA and OSHA Engage in various clerical functions as needed, such as scanning, filing, etc. Help drive continued clinic expansion Qualifications Highschool Diploma or GED. One year of experience in healthcare outpatient services is preferred. Customer service and/or administrative experience preferred Health care, hospitality experience preferred Experience in a small office environment preferred Experience with Spravato is a plus Physical Demands: This position primarily involves sitting for extended periods. This job requires employees to have a full range of physical capabilities, including the ability to handle and lift patients, demonstrate manual and finger dexterity, and maintain good eye-hand coordination. Employees must be able to stand and walk for extended periods and occasionally lift and carry items up to 40 lbs. Corrected vision and hearing within the normal range are also required. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential job functions.

Front Desk Coordinator “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Time will be split between the South Hills office, 3 days a week and 1-2 days at the McMurray office, hours will depend on the Dentist's schedule Smiling from Open to Close South Hills office-Monday-Thursday: 8:00 am - 3:00 pm McMurray Office-Monday-Friday: 8:00 am - 4:00 pm Responsibilities Skills Required to Make a Great “Impression” on Our Team Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments. Explains procedures and/or services to patients using dental knowledge. Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate. Tracks appointments due to no-shows, cancellations, and late arrivals Qualifications So How Can You “Fill” This Role? High School Diploma or equivalent (Associate's degree preferred) 1-5 years of customer service, insurance, or dental experience preferred Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed Benefits Health, Dental and Vision Insurance (Full-time employees) Healthcare Spending Account Paid Time Off 401k Voluntary Life & Disability Insurance Employee Assistance Program Referral Program Employee Discount Program Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG3 We can recommend jobs specifically for you! Click here to get started.

Job Details PIT - Pittsburgh, PA Full Time $15.00 - $18.00 Hourly Admin - Clerical Brief Description We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO! Requirements Previous customer service/front desk experience Experience in a luxury retail environment preferred Good organizational and multi-tasking abilities Ability to pass background check and drug screening Excellent oral communication skills Sit or Stand for long periods of time Working Saturdays are a must Summary Greet customers and initiate a luxury experience Professional and welcoming presentation Ability to maintain composure in high pressure and fast-paced environment Answer and direct calls of multi-line phone system Assist with inventory counts and store open and/or close Type appraisals Proficient computer skills Prepare outgoing mail Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) A commitment to personal excellence Inclusive team player with a positive attitude Dependable A passion for the jewelry industry