Patient care coordinator jobs in Plano, TX

This opportunity can help you grow both within the company and in your overall career, providing a path to increased responsibility, leadership, and professional development. Advancement: as you gain experience and demonstrate proficiency you could move into more advanced provider operations roles Specialization: opportunities to specialize in areas of medical provider privileging and credentialing, allowing you to become an expert in a particular aspect of provider operations Leadership Opportunities: with experience and proven leadership skills, you could progress into supervisory or managerial roles Cross-Departmental Projects: engage in collaborative projects with other departments to broaden your understanding of the business of Locum Tenens and open up pathways into more strategic roles. Your Day-to-Day Work closely with the client healthcare facility site and provider to obtain all requirements for credentialing at their facility Complete as much of the credentialing as possible on behalf of the provider and follow up on missing items until privileges are granted, to include: background checks, drug screening, immunization records, life support training, etc. Work closely with account managers regarding change of start date and/or cancellations What You Bring You are a fast learner who completes tasks proactively and values open communication within a team setting. You are able to organize your tasks effectively and can manage important records for multiple accounts simultaneously. Above all, you are motivated to start a career where you can grow professionally, take ownership of your role, and see a measurable impact of your work. Your attributes include: Willingness and capability to work on-site M-F (8:30 to 5:30 with occasional over-time when necessary) 1-3 years hospital privileging experience is preferred. Timely and accurate turnaround on required paperwork and/or documentation. Ability to build strong provider and client relationships over the phone. Timely follow-up on all outstanding items. Consistent communication on progress with BOTH the physicians and clients. Superb customer service to internal and external customers. Flexible team player attitude and desire to grow professionally.

About QuenchQuench USA, Inc. offers bottle-free filtered water solutions for healthy and environmentally conscious consumers outside the home, through direct sales and independent dealers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers, purify the existing water supply to provide reliable and convenient filtered water to a broad mix of businesses, including government, education, healthcare, manufacturing, retail, hospitality, and other large commercial customers, including more than half of the Fortune 500. Quench has grown from a small regional company to a national and international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. The Company has a sustainable mission and value proposition and is the leading consolidator in a fast-growing market. Headquartered in King of Prussia, PA, Quench has sales and service operations across North America to serve our 60,000+ customers, and a network of over 250 independent dealers selling products under the brand names Pure Water Technology, Wellsys and Bluline. Quench is a Culligan Company. About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit ***************** Values: 5c'sCulligan as One Customers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results About the RoleCulligan Quench is looking for a Field Service Dispatcher with hands-on experience in routing or dispatching for technician installations, service breakdowns, or maintenance work. This role plays a key part in coordinating our technician schedules and ensuring we deliver on our service-level agreements (SLAs). You'll serve as the bridge between our customers and our field teams-balancing technician availability with customer needs, optimizing routes, and making real-time decisions to keep our service operations running smoothly. This is an ideal role for someone with dispatch, routing, or logistics coordination experience who enjoys fast-paced problem-solving, clear communication, and keeping both customers and technicians supported and informed. Equal Opportunity Employer:We are committed to fostering an inclusive workplace and hiring employees without discrimination based on race, color, religion, gender, disability, age, or other factors prohibited by law. Quench is an Equal Opportunity Employer.Responsibilities Coordinate technician dispatching and routing for installations, service calls, and repairs Communicate directly with customers to confirm appointment details and scheduling updates Collaborate daily with Sales, Service, and Supply Chain teams to ensure customer needs are met Proactively monitor service queues and field activity to meet or exceed SLAs Troubleshoot scheduling conflicts and make real-time decisions to optimize technician routes Escalate service issues when needed and keep internal stakeholders informed Attend daily service huddles and actively support field team planning Accurately document all updates and communications in our service systems Requirements THIS POSITION IS REMOTE BUT NEEDS TO BE WITHIN DRIVING DISTANCE TO GRAPEVINE, TX OR KING OF PRUSSIA, PA 2+ years of routing, dispatching, or field service scheduling experience Experience coordinating technician installations or emergency service calls is highly preferred Strong communication skills-professional, clear, and customer-focused Comfortable navigating multiple systems and communication channels (email, phone, chat) Highly organized with strong attention to detail and a proactive mindset Ability to work cross-functionally in a fast-paced, service-driven environment Proficiency in Microsoft Office (Outlook, Excel, Word) Benefits Medical, Dental, Vision which start day one 401(k) match of 50% up to 6% PTO and Paid Holidays Our MissionAs the leading quality water expert, Culligan Quench is committed to help individuals, families and communities in need of clean, safe water. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do. We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. Please be aware of employment scams. Culligan Quench will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.

About the role The Lead Call Center Patient Care Coordinator supports and guides daily operations of the Patient Care Call Center, providing leadership, training, coaching and support, while managing its own scheduling responsibilities. In this position of responsibility, a leader sets the tone for professionalism, teamwork, and performance. They model the behaviors, work ethic, and standards expected of the team while creating an environment where employees feel supported, informed, and empowered to succeed. What you'll do Lead, mentor, and support the scheduling team. Lead call center team members to ensure service quality. Serve as senior resource for escalated calls or concerns. Monitor performance metrics and report issues. Assist with employee onboarding and training. Maintain provider scheduling and guidelines. Ensure accuracy in patient scheduling and workflows. Support process improvement and team development. Coordinate assigned personnel for schedule changes, ensure appropriate coverage in the call center including lunch schedules, OOC (Out of Char) times, and vacations. Verify employees have the resources, tools, and training to perform their duties Offer suggestions on how to improve processes and efficiency in the Call Center Adheres to organizational policy with particular attention to standards of conduct and confidentiality as it relates to HIPAA Communicate effectively with patients, physicians, clinical teams, and external facilities. Provide training, feedback, and workflow support to team members. Assist in developing standardized procedures, tracking systems, and metrics Qualifications Medical call center experience required. Effective communication and customer service skills. High accuracy and attention to detail. Ability to guide and support team members. Experience with high call volumes. EMR experience; Athena preferred. Must have high school diploma or equivalent Detail oriented and able to multi-task Ability to time manage Orthopedic practice experience, preferred. Lead or supervisory experience. Knowledge of insurance and scheduling workflows. Preferred Attributes Natural leadership presence and ability to build trust. Calm and professional under pressure. Team-oriented with coaching abilities. Proactive in identifying process improvements. Model Professional Behavior, Integrity & Strong Work Ethic Provide Direction & Clarity Support, Develop & Coach Promotes a Positive & Collaborative Work Environment Summary Statement: A leader's primary purpose is to guide the team, elevate performance, and strengthen the culture. They are the bridge between management and staff, ensuring that daily operations run smoothly while supporting the growth, engagement, and success of every team member.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a part time position working between 20-29 hours/week. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Our vision is that regardless of challenges faced, the people we serve maximize the ability to find the meaning and satisfaction they choose for their lives. Our Center values Integrity, Quality, Diversity, and Perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive, and trauma-informed care to individuals experiencing serious mental illness, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Economic Self Sufficiency Care Coordinator is the point of contact in linking to governmental benefits and entitlement programs for individuals engaged mental health services. The Economic Self Sufficiency Care Coordinator assists individuals in applying for and following up with Social Security Disability, Supplemental Security Income, Medicaid, SNAP, Housing programs, and other governmental assistance. The Economic Self Sufficiency Care Coordinator uses the SSI/SSDI Outreach/Access and Recovery (SOAR) model to guide the application process. The Economic Self Sufficiency Care Coordinator is also responsible for coordinating intra and interdisciplinary with the treatment team, for instance, the Case Manager, or Care Coordinator, as well as with other members involved in the client's care. The Economic Self Sufficiency Care Coordinator coordinates an individual's initial application and monitors outcomes and follow-up needs. The purpose is to provide better access to basic needs and improve the overall quality of life. Experience interviewing customers, evaluating their needs, and providing personalized counsel on the benefit programs and options. Extensive knowledge and experience working with public benefits, health care options, and other benefit related concerns desired. Advises and counsels persons and their families regarding eligibility rules and application procedures for public benefits; provides information and suggestions by personal meetings and through phone communications; assesses needs of individuals and records actions taken and contact made to ensure progress is made with each consumer. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides linkage and monitoring of individuals with governmental assistance programs such as Social Security Disability Insurance, Supplemental Security Income, Supplemental Nutrition Assistance Program, Medicaid, and Medicare, insurance through healthcare.gov. Provides services and documentation in accordance with Metrocare and Care Coordination Guidelines as well as Metrocare policies and procedures. Coordinates with inpatient facilities, including emergency departments, behavioral health hospitals, state hospitals, and residential treatment facilities, in arranging benefits for referred individuals. Coordinates with the multidisciplinary team in ensuring consumers receive timely linkage to benefits upon intake or re-initiation of services. Benefits assistance must include an effort to schedule a follow-up appointment with a Metrocare provider within 72 business hours of the individual's discharge. The liaison (or designee) will communicate with the referred individual within 24 hours of that discharge, continuing contact every day until the first benefits application appointment is completed. Assists clients with housing search, locating housing options; verifies and documents clients eligibility for homelessness prevention or rapid re-housing assistance, or other assistance. Assists with getting clients added to the housing priority list for Dallas and Collin County. Be responsive to communication with assigned individuals, collaborating team members, and collaborating agencies/benefit programs. Responds to phone and email within 24 hours in a timely and comprehensive manner. Interacts with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to an individual's ability to meet basic needs and medications. Aids individuals keep all appointments with benefit programs to support successful applications and follow-ups. Facilitates communication between Medical Records and Social Security Administration/Disability Determination Services. Develops close working relationships with internal and external referral resources. Maintains confidentiality of information concerning individuals in care and family members Attends and participates in all scheduled team meetings. Contributes to team knowledge and understanding benefits. Assists the business, clinical, medical, and nursing staff by reporting benefit needs, services, and any potential barriers to benefits. Assist clients in linking with resources and a system of community support and entitlements. Completes paperwork requirements and maintains quality, up-to-date records regarding benefits assistance. Documents successful and unsuccessful provision of supportive services within 24 business hours. Documentation requirements will include the Release of Information and Consents to expedite the transition of care. Works with family members/support system to gain support in accessing benefits Is knowledgeable about and remains in compliance with internal and external policies, procedures, regulations, and standards, including Metrocare policies and procedures, Quality Assurance Plan, and all applicable regulatory standards. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills Ability to assess and organize complex information regarding an individual's goals in usuable format that is clear to the individual and participating members of the therapeutic team (natural supports, internal and external providers) Knowledge of Social Drivers of Health and how to assist an individual in service in accessing necessary services Clinical skill for evaluating the accuracy of clinical screening and providing appropriate clinical intervention Knowledge of Trauma Informed Recovery Planning, Harm Reduction, Motivational Interviewing and Person Centered Approaches to Care Interpersonal skills to communicate and encourage collaboration among therapeutic team members QUALIFICATIONS EDUCATION AND EXPERIENCE: Required: Bacherlor's Degree in social work, psychology, criminal justice or related human services field ·Minimum of 2 years experience in behavioral health care, working with individuals with severe persistent mental illness and/or substance use disorders Strong knowledge base of Dallas County community providers and resources to include behavioral and physical health care, housing, transportation, employment/academic supports and other social service agencies OR Master's degree in Psychology, Social Work, or related field. Perferred: SOAR Certification, HMIS experience, Bilingual: Spanish-speaking REASONING ABILITY: Ability to carry out oral and/or written instructions Ability to operate as a team member, yet able to make positive, individual judgments Ability to assess needs of consumers Ability to recognize and report side effects of psychoactive medications Ability to assess a potential crisis situation and ensure the delivery of services at the proper level of care Ability to work collaboratively with co -workers Ability to work in a high stress environment, take initiative and be creative Ability to drive a multi-passenger vehicle Ability to successfully use an automated clinical record keeping system COMPUTER SKILLS: Intermediate level on MS Excel, Email and word processing programs Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, TRAINING, REGISTRATIONS: TB Test, CPR, First Aid and SAMA to be provided within 30 days for hire. TAC web-based training Certified Community Behavioral Health Clinic Trainings completed within the first year of hire. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Job Description Our office, Dallas Endodontics, in Dallas, TX is seeking a Patient Care Coordinator/Marketing Specialist to join our busy specialty practice. The Patient Care Coordinator/Marketing Specialist plays a dual role in supporting exceptional patient experiences while driving patient acquisition, retention, and community outreach. This position is responsible for managing front-office patient interactions, appointment coordination, treatment presentation support, and executing marketing activities that enhance visibility and growth for dental practices within the practice. Here is what you need to know about the role, our team and why we could be the right next step in your career. Full time position offers 30-40 hours a week with flexible hours: Monday-Friday Early shift: 7:30am-4:00pm Late shift: 8:30am-5:00pm (or until last patient) Your Responsibilities Patient Care & Front Office Operations Greet and assist patients with a high level of customer service, ensuring a positive experience from check-in to check-out. Manage appointment scheduling, confirmations, recall follow-up, and waitlist processes. Maintain accurate patient records, verify insurance information, and support financial discussions as needed. Support the treatment coordinator or clinicians with patient education, treatment plan understanding, and follow-up communication. Handle inbound calls, emails, and digital inquiries in a professional and timely manner. Resolve patient concerns or escalate issues to leadership when appropriate Marketing & Growth Support: Execute local marketing initiatives such as events, giveaways, community outreach, and referral programs. Manage the practice's online presence, including Google Business updates, online review responses, social media content support, and basic digital engagement. Track marketing activities, ROI, and lead sources to support data-driven decision-making. Collaborate with the central marketing team on campaigns, promotions, and brand consistency. Assist with patient retention efforts through recall programs, follow-up communication, and loyalty initiatives. Coordinate internal marketing such as in-office signage, patient education materials, and promotional displays As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 3-5 years of proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$20-$29 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

The Care Pharmacy Technician will help our communities thrive by optimizing medication management to allow our physicians more time to focus on patient care and support care coordination for assigned patient cohorts. The Care Pharmacy Technician assists with the fulfillment of patient orders to ensure patients receive their medications on time. Under the direction and supervision of the Senior Manager of Pharmacy Services and Team Lead, the Care Pharmacy Technician assists members by providing support, identifying adherence barriers, improving adherence, and facilitating patient medication orders to support member compliance with treatment plans. ROLE AND RESPONSIBILITIES •Understand confidentiality with respect to patient/ client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and follow HIPAA guidelines regarding readily identifiable protected health information. •Provides telephonic follow up with members to provide medication management to assigned patients for chronic disease support. •Coordinate delivery of medications to the patient •Facilitate patients to the Pharmacist for all clinical needs. •Manage patient orders to the point of Pharmacist verification to ensure the order is complete and ready for final verification. •Complete assigned tasks related to medication management services. •Accessing, inputting, and retrieving information through the Pharmacy's computer network to maintain accurate records. •Obtain refill authorizations from prescribers. •Process and prepare third-party insurance claims. •Maintains accurate patient/client profiles. •Provides medication management services utilizing prescribed workflows. •Comply with established procedures, rules, and regulations. •Completes clear and concise documentation in Care Management programs. •Professionally answer phones and direct customer calls to the appropriate personnel. •Accept prescriptions to be filled and ensuring that the PIC has the data necessary to fill the orders. •Handle customer problems/concerns in a calm manner and referring them to the pharmacist accordingly and notify the pharmacist of any issues. •Promoting teamwork, professional services and clear communication. •Recognizes and adheres to the scope / limitations of job requirements. •Performs other related duties as assigned. QUALIFICATIONS AND REQUIREMENTS: •High school diploma or equivalent. •Pharmacy technician license or pharmacy technician trainee license from the Texas State Board. •Strong communication and customer service skills. •Work a flexible schedule, including evenings and weekends. •Ability to read and transcribe pharmaceutical information. •Sit for long periods of time, stand for intermittent periods of time. •Flexibility to work in an office setting and work from home.

Here's a refined, recruiter-approved version of the Patient Care Coordinator job description, optimized for web posting. The revised copy strengthens clarity, flow, and professionalism while emphasizing R3's patient-centric culture and mission. Patient Care Coordinator R3 Wound Care & Hyperbarics | DFW, Houston, San Antonio About R3 R3 Wound Care & Hyperbarics is an innovative, patient-centered provider of advanced wound healing and hyperbaric medicine across the Dallas-Fort Worth metroplex, Houston, and San Antonio. Our Advanced Healing Platform is built around quality, safety, service, and access-delivering exceptional outcomes and restoring quality of life to patients with complex, chronic wounds. Wound care and hyperbarics are specialty services, and R3 goes far beyond traditional wound management. Our mission is to heal the most advanced wounds-and our culture is built on teamwork, flexibility, and a shared commitment to compassionate care. Position Overview As a Patient Care Coordinator, you are the first point of contact for patients and referral partners, playing a critical role in creating a seamless and supportive care experience. This is a fast-paced, detail-oriented role that requires excellent communication skills, a collaborative mindset, and a heart for service. You'll be responsible for patient scheduling, referral coordination, insurance verification, and administrative support, ensuring every patient receives the “white glove” service that defines the R3 experience. Hourly pay range: $21.00 - $28.00, based on experience Key Responsibilities Greet patients and visitors warmly, answer phones, and manage clinic scheduling Coordinate and process inbound referrals (faxed, live calls, and in-house) in a timely and professional manner Obtain and verify insurance coverage, including benefits, eligibility, and prior authorization requirements Maintain complete and accurate patient records and demographic information in the EMR Collect patient copays and explain cost breakdowns as needed Schedule appointments through outbound follow-up calls with patients Ensure all PCP referral documentation is completed when required Act as liaison between patients, clinical staff, and external referral partners Deliver a “white glove” experience to referral sources and patients through prompt, proactive communication Track referrals and maintain accurate documentation in the CRM, EHR, and relevant systems Monitor and order office supplies to ensure the clinic is well-stocked Support other administrative and front-office duties as assigned Qualifications Minimum 2 years of experience in a call center, front desk, or medical office setting High school diploma or equivalent required 3-5 years of administrative support or assistant-level experience preferred Familiarity with insurance policies, referral processes, Medicare, and HIPAA regulations is a strong plus Strong multitasking and time management skills in a fast-paced environment Exceptional customer service and interpersonal communication skills Proficient with Microsoft Office (Word, Excel, Outlook) and EHR systems Prior experience in a clinical, medical office, or hospital setting strongly preferred R3 Benefits At R3, our team members take pride in providing personalized care that helps people heal. In return, we offer: Competitive compensation Professional development including medical education and clinical certifications Paid Time Off, Holiday, Bereavement, and Maternity Leave 401(k) retirement plan with company match Company-sponsored health and dental insurance A full suite of voluntary benefits Ongoing training and mentorship, led by the R3 Chief Medical Officer Join Us If you're passionate about service, thrive in a team environment, and want to be part of something meaningful, apply today to join the R3 family. Help us deliver care that truly transforms lives.

Job Description We're seeking a Patient Care Coordinator to join our growing team! Reliability, trustworthiness and consistency with regard to attendance is extremely important to this job. The ability to regularly and timely attend work, cooperative and politely work and deal with others, and to effectively multi-task and work in a stressful environment are also essential functions to this job Benefits: Health/Dental/Vision Insurance Ancillary policies including AD&D, STD, Cardiac, Cancer, Critical Illness, Hospital Confinement Whole and Term Life Insurance Tuition Reimbursement Paid Time Off Immediate 401(k) Unparalleled Corporate Support Responsibilities: Prepares and oversees daily schedule for nursing department; Ensures proper coverage for all nursing assignments; Completes daily absences, tardies, and NCNS (no-call, no-show) documentation; Assists in orienting new nursing staff; Completes daily call log documenting time, employee called, and response; Adjusts daily staffing to reflect changes in census; Monitors time sheets to eliminate unscheduled overtime; Monitors Relias compliance for nursing staff; Monitors and assists in ensuring proper KIOSK documentation; Daily Quality Assurance rounds; May temporarily assume duties of CNA as needed; Assist in answering phones and directing phone calls as needed; Communicates with DON concerning any staffing issues: short staff, overtime, repeat absenteeism, tardiness, etc.; Other duties as assigned. Requirements: Ability to record information and perform technical procedures. Good communication skills with excellent self-discipline and patience. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Provide distant patient and professional consultations, telephone triage and documentation throughout applications. Speaks on the phone to patients, clients, or consumers, assisting them in determining the urgency of care needed, scheduling consultations with providers. The goal is to reduce unnecessary visits to the clinic and emergency department and provide information for self-care and symptom management. Job Responsibilities: Always displays a professional behavior (manner, dress, language, treating all patients equally, limiting personal information shared with the patient.) Greets all patients equally in a professional manner, exhibiting friendliness, concern, and courtesy. Reacts in a positive manner to customer/patient concerns (i.e. remains calm and displays empathy). Identifies self by name when answering telephone. Politely asks caller to hold and waits for an affirmative response before placing call on hold. When scheduling a consultation, repeat the contact phone number, time frame of consultation, and reminder of physician call coming from 800 number. When scheduling a consultation, documentation of all PHI will be required. (Height, weight , current & past medications, current & past medical conditions, surgery history & family history) Documentation of patient symptoms and details. Determines the appropriate physician for patient consultations and assigns once accepted by physician. Follows through in a timely manner on patient requests. Records and maintains complete and accurate records of patient and physician communications regarding follow ups &/or prescription assistance. Works with physicians, nurses/medical assistants and patients to resolve questions concerning medications, health education and medical advice within skill level and scope of practice. Works with physicians, nurses/medical assistants and patients to access the urgency of patient problems. Assists the patient by scheduling the appropriate type of consultation, as needed. Records and maintains complete and accurate documentation of all patient and physician encounters. Assists in the development, maintenance, revision and evaluation of service protocols. Utilizes relevant data, such as medical records and patient complaints, observations and listening skills, to identify and resolve patient care problems. Informs Patient Care Manager or coordinator when potential problem is communicated by patient regarding physician-patient relationship or regarding patient concern with care/services rendered. Keeps all patient information confidential, including staff and providers who are patients. Maintains patient confidentiality, including staff and providers who are patients, in discussing pertinent information that may be needed by fellow staff members. Maintains discretion in reporting patient information to appropriate staff. Refers unusual circumstances appropriately to manager/supervisor for immediate review. Make an effort to accommodate the customer/patient. Displays awareness and a helpful, can-do attitude when addressing needs of others. Adheres to MyTelemedicine policies as stated in the Employee Handbook regarding working hours, lunch breaks, parking and all other policies. Accepts responsibility for attending Security and HIPAA training. Works independently without direct supervision. Able to recognize when to involve manager/supervisor and readily does so. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Job Requirements: Education: Medical Assistant Certification, Certified Nurse Aid Language: English, Spanish (Required) Previous Experience: Clinical experience is preferred Initial Training: 2 weeks, on-going as needed/required Judgment: Planning, initiative required-must be able to recognize and identify patient's symptoms and use appropriate professional judgment on course of action. Skills: Good history-taking; quick, accurate assessments; accurate and complete documentation; strong computer skills; good organizational skills. Perks: All shifts available - 24 hours Scrub Allowance Benefit Packages available (Medical, Dental, Vision) Opportunity for advancement Job Types: Full-time, Part-time Salary: From $15.00 per hour Benefits: Dental insurance Employee discount Health insurance Paid time off Uniform allowance Vision insurance Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Overnight shift Weekend availability Application Question(s): Are you available to work weekends? Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Computer Skills: 1 year (Preferred) Language: Spanish (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person

Peak Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Princeton, TX. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Thanks for checking out our Patient Care Coordinator job post. We are an award-winning, one-on-one, manual therapy-based physical therapy clinic located in Fort Worth, Texas. Check out who we are in the following video: ******************************************* Because we're growing, we are looking for a part-time or full-time Patient Success Coordinator to join our team. In this role you'll be working to follow-up on the leads coming into our office, help with marketing strategy/efforts (via Facebook, YouTube, Google Adwords, Website, Keap, calls, text message), schedule appointments, meet with doctors, field questions, follow-up on inquiries, calling past patients, set up networking opportunities with other businesses, send out information packages, and assist in maintaining the integrity of the company's database. You MUST have previous experience in SUCCESSFULLY SCHEDULING APPOINTMENTS and/or other relevant phone/in-person sales experience. Please ONLY apply if you have been SUCCESSFUL in the role of scheduling appointments and/or phone/in-person sales and prospecting, as the primary outcome of your role is to increase appointments each month. Compensation: $18 - $21 hourly Responsibilities: Work as a team to pick up any task needed (regardless of job description) You will be working with insurance Help the team meet their goals of helping patients stay on their plan of care (meet objections) Help with marketing tasks/calling patients to check on them May require some driving as needed Scheduling appointments Qualifications: Preferred: 1 Year of Customer Service You must be a team player and be good at multitasking This position is multifaceted, and you must be willing to learn new tasks as they come up You must be detail-oriented Available to work 8 am - 5 pm You enjoy being around people and can hold meaningful conversations with patients you may not know for longer than 20 minutes You're thoughtful and thorough - you can answer people's questions in a way that increases the likelihood of them becoming a client You are alert and aware - you're good at recalling names, faces, and personal details - so that clients always feel welcomed and remembered You know what it means to provide a warm, welcoming, and world-class greeting and experience for clients You have excellent organization and planning skills - you know how to manage schedules and re-prioritize your time so that you can focus on key priorities - without the need for micro-management You follow through on commitments. You live up to verbal and written agreements without constant reminders You have the ability to quickly and proficiently understand and absorb new information You're proactive and resourceful. You bring new ideas to the company, do things without being told, and can quickly shift and course-correct when things don't go according to plan - in a positive manner and without focusing on the negative You're coachable, love to learn, and have a fail-forward attitude. You take constructive criticism well and enjoy getting regular feedback that will optimize your skills and performance About Company Benefits of working with Ried Physical Therapy: Work one-on-one with your clients for 60 mins 4-10 Hour Shifts Work with a great team of Therapists who value quality care Get Manual Therapy and Craniofacial Certified Competitive payment packages with full health benefits 401(k) matching Autonomy: Give patients what they need rather than having your care dictated by insurance Web-based documentation In-house CEUs Mentoring and mentorship opportunities PTO Opportunity for growth CEU package Therapist Owned- No Corporate BS Opportunity to participate in community outreach/ education No Double Bookings Time to create meaningful relationships with clients Have a significant role in a rapidly growing company Great Company Culture

Job DescriptionWhen you talk to someone, theyre the most important person in the room. You wake up wondering what todays challenge is. People can tell youre happy just by listening to your voice. and that charm rubs off on everyone around you. If this sounds like you, keep reading! We are seeking a diligent, coachable, and highly motivated person who has a passion for people. You will have an opportunity to master the scheduling center at Full Package Media and ensure customers are hands down 100% satisfied. About Full Package Media Full Package Media is a real estate media production company located in Addison, TX. We are the premier provider of high quality photography, videography, 3D Tours, and more for realtors and businesses in the DFW Metroplex. We truly consider ourselves to be a part of our customers team as we work together to win more listings, sell more homes, and enhance our customers' brand. Since 2016 we have provided media for thousands of homes for some of the largest names in real estate including brokerages like Dave Perry Miller, Compass Realtors, The Associates, and Keller Williams. Our team is a high performing machine that is extremely focused on creating a flawless customer experience as can be seen in our hundreds of 5 star reviews on Google! Perks/Benefits Professional Espresso Machine - let coffee and lattes power you through the day Snacks and occasionally meals provided Office dog always ready to accept your pets and an occasional game of tug Filtered water on tap Strong team vibe - our team is small yet powerful! You will know everybody and you won't just be a number in the system. Requirement/Qualifications Ambition - Our team rocks and loves to achieve and succeed! If you dont have fire in the belly when it comes to winning and growing - move on! A genuine interest in photography and videography and/or real estate - No experience needed, but we want you to love the industry and relate to our clients. If you watch Chip and Jo reruns, you are probably a good fit. Must be coachable and willing to follow systems and processes Must be able to bounce back from rejection and overcome objections. Must be great with computers - you think typing is easier than writing cursive Must be good at scheduling / logical planning - you can easily plan out how to go to the store, buy a puppy, get your hair done, pick up firewood, and make it to soccer practice before 4pm in the most efficient order. Zendesk experience - not necessary, but a huge plus! Have a great attitude - you are a good vibes only type of person Always be punctual and well dressed - there is zero tolerance for lateness Have a belief in good old fashioned quality customer service - our customers work their tails off to sell homes and we have to do everything we can to help them Have reliable transportation and live in the Dallas/Ft. Worth Metroplex Must be able to work in our office - get out of the house and smell the roses! Youll love your coworkers and team at FPM! If this sounds like its right up your alley, when submitting the Careers form on our website, in the first line of the second paragraph type I am the scheduling wizard! Seriously. We will only consider applicants that include this which demonstrates attention to detail. Duties and responsibilities Take orders and book shoots for clients over the phone and through email. Process edits requests, manage concerns, and respond to general inquiries. Take ownership of issues and find resolutions Become highly knowledgeable of the products Full Package Media offers and apply that expertise to sell and up-sell products that meet customers' needs. Deliver an outstanding experience to customers at all times. Provide logistical assistance to photographers as needed. Assist in automating processes and suggest improvements as areas of opportunity are identified. Contribute to the positive vibe and high energy in the office! Frequently Asked Questions: What if I don't have customer service experience? That is no problem! Bring a positive attitude and a willingness to learn - we will teach you the rest! Do I have the opportunity to earn commission? Yes! Yes! Yes! We have a great up-sell program that allows you to earn more when you sell more. The sky is the limit! Can I see an example of what Full Package Media does? Sure! Visit: ************************ If you feel like you're ready to apply, visit ************************ and click on the careers tab!

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Westworth Village, TX Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer. © 2024 Lucid Hearing Holding Company, LLC • All Rights Reserved

We are seeking a detail-oriented and organized Doctor Scheduler to join our team. The ideal candidate will play a crucial role in managing appointments, coordinating schedules, and ensuring efficient operations within our offices. = Essential Duties and Responsibilities: Building and monitoring a constantly evolving doctor schedule for 150+ doctors based off of the forecasted doctor days, while factoring in doctor availability and patient demand, against the varying office floor plans, staffing and available resources, in order to build a productive schedule. Communicating with Doctors to learn any preferences for travel, scheduling and work environment. Staying on top of future schedules and rotations for Providers in order to increase consistency for patient schedules and staffing, and assist inproviding a broader view of actual doctor days. Immediately handling any scheduling issues, including doctor conflicts or changes, office limitations, availability, specialty overlaps, staff shortages, etc. Maintain relationships and stay in constant communication with our doctors, as well as operations, in order to solve any scheduling breakdowns, office inefficiencies and improve doctor relations. Coordinating with the Operations to provide the doctors with accurate travel and schedule-related information. Ability to effectively communicate and build relationships with our doctors and operations team members Identifies issues, develops, coordinates and implements mitigation strategies to re-balance resources to meeting staffing Administer vacation times and coverage for providers Performs all other duties as assigned Qualifications: Experience with workforce scheduling and staffing functions for providers UKG/Kronos experience preferred but not required Spreadsheet and Database Skills Skills and Specifications: Energetic, dynamic and personable with a desire to thrive and advance. Aptitude for independently solving complex problems. Professional polish and strong communication skills to interact and build relationships with our Doctors and Operations Team Attention to detail is a MUST. Strong organizational, management, and negotiation skills. Availability and willingness to work on weekends when needed Job Type: Full-time Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Experience: Do you have provider scheduling: 2 years (Required) Do you have UKG/Kronos: 1 year (Preferred) Do you have Spreadsheet and Database Skills : 1 year (Preferred) Work Location: In person

Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system. Verifies insurance coverage or determines patient self-pay responsibility and provides cost information. Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests. MINIMUM REQUIREMENTS ADDENDUM Must pass PSS or CCS training program and successfully complete competency exam to maintain position. Experience Preference: Prior customer service experience is strongly preferred

We're seeking a Patient Care Coordinator to join our growing team! Reliability, trustworthiness and consistency with regard to attendance is extremely important to this job. The ability to regularly and timely attend work, cooperative and politely work and deal with others, and to effectively multi-task and work in a stressful environment are also essential functions to this job Benefits: Health/Dental/Vision Insurance Ancillary policies including AD&D, STD, Cardiac, Cancer, Critical Illness, Hospital Confinement Whole and Term Life Insurance Tuition Reimbursement Paid Time Off Immediate 401(k) Unparalleled Corporate Support Responsibilities: Prepares and oversees daily schedule for nursing department; Ensures proper coverage for all nursing assignments; Completes daily absences, tardies, and NCNS (no-call, no-show) documentation; Assists in orienting new nursing staff; Completes daily call log documenting time, employee called, and response; Adjusts daily staffing to reflect changes in census; Monitors time sheets to eliminate unscheduled overtime; Monitors Relias compliance for nursing staff; Monitors and assists in ensuring proper KIOSK documentation; Daily Quality Assurance rounds; May temporarily assume duties of CNA as needed; Assist in answering phones and directing phone calls as needed; Communicates with DON concerning any staffing issues: short staff, overtime, repeat absenteeism, tardiness, etc.; Other duties as assigned. Requirements: Ability to record information and perform technical procedures. Good communication skills with excellent self-discipline and patience. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Westworth Village, TX Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer. © 2024 Lucid Hearing Holding Company, LLC • All Rights Reserved

Peak Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Van Alstyne, TX. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM