Patient Advocate
Patient care coordinator job in Minneapolis, MN
The Financial Advocate is also the primary contact for patient education in areas of insurance benefits, levels of coverage, and billing and collection processes.
Responsibilities include ensuring that all accounts have been cleared for billing, obtaining insurance authorization for services, securing payment arrangements (including collection of co-payment/coinsurance) prior to patient discharge and for major outpatient services, identification of other potential payment sources (including Financial Assistance program, initiating/completing the Medical Assistance application process), and providing costs estimates.
Experience in communicating with insurance carriers to obtain authorization for services
Experience as Patient Financial Advocate, Patient Registration, Patient Accounting Required
Walser Collision & Glass Bloomington - Front Desk Coordinator
Patient care coordinator job in Minneapolis, MN
Receptionist - Walser Automotive Group
Join a family-owned leader in automotive retail with over 70 years of excellence! Be the welcoming face of our dealership and enjoy growth opportunities in a supportive, inclusive culture - The Walser Way.
Compensation:
$18-22/hour depending on experience
Career advancement opportunities
Key Responsibilities:
Greet and direct customers professionally
Answer and route incoming calls efficiently
Manage customer info: scan, file, and maintain documents
Process payments and receipts accurately
Coordinate appointments and plate management
Support Sales, Funding & Titling teams as needed
Uphold Walser's Core Values:
Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded
What You Bring:
Professional, polished demeanor & excellent phone skills
Strong attention to detail and multitasking ability
Intermediate Microsoft Word, Excel & Outlook skills
What's in it for you?
Career Growth
Skill Development
Team-First Environment
Industry Exposure
Apply now and start your career with Walser Automotive Group!
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
MSHO/MSC+ Care Coordinator
Patient care coordinator job in Bloomington, MN
HealthPartners is hiring an MSHO/MSC+ Care Coordinator. This position exists to provide support to patients, their families, and physicians in addressing medical and social concerns; educate and empower patients and families to make informed personal health care decisions; and facilitate communication between patient, physician, health plan and community.
ACCOUNTABILITIES:
Member Focus
Ensures all activities are member-focused and individualized, resulting in personalized attention to each patient's unique needs.
Identifies interventions and resources to assist member reaching personal health related goals.
Identifies patterns and episodes of care that are predictive of future needs and services.
Integration
Integrates clinical and psychosocial information for case identification and individual patient assessment to develop action-oriented and time-specific planning and implementation of appropriate interventions.
Facilitates integration of patient care by encouragement of effective communications between patients, families, providers, health plan and care system programs, and community-based services.
Adheres to department policy and procedure in daily activities.
Coordinates service coverage with appropriate funding sources when indicated.
Works with Supervisor, Case Management, Government Programs department and Member Services department to ensure compliance with Medicare requirements and regulations.
Communication
Effectively communicates with patients and their families to provide them with a better understanding of their health, health care benefits, and health care system.
Effectively and routinely communicates with patients, families, physicians and health care team members to facilitate successful collaboration resulting in high levels of member/patient/family/provider satisfaction.
Provides educational information and materials to members to support preference sensitive decisions.
Provides regular reporting of member outcomes to Case Management leadership according to defined process.
Identifies and promptly reports potentially adverse situations to leadership as outlined in department policy and procedure.
Identifies and promptly reports high cost cases for reinsurance.
Maintains current and accurate documentation and case management files in accordance with Case Management policy and procedure.
Maintains confidentiality of information in accordance with department and corporate policies.
Relationships and Team Building
Establishes and maintains good working relationships within the Case Management department, with other HealthPartners departments, and with other health team participants.
Supports other team members in achieving patient centered goals.
Assists supervisor in maintaining a cohesive Case Management team by contributing to a collaborative, respectful, and diverse environment.
Participates in and contributes to appropriate departmental and/or organizational meetings.
Technology
Maintains knowledge of and effectively uses automated applications and systems.
Identifies deficits in technological literacy and seeks appropriate training under guidance of supervisor.
Maintains maximum individual productivity through proficient use of automated systems.
Personal Development
Participates in ongoing independent study and education-related professional activities to maintain and increase knowledge in the areas of Case Management, patient care services, and benefit packages for development of effective case management skills.
Demonstrates responsiveness to and appreciation of constructive feedback and recommendations for personal growth and development.
Maintains current, active Minnesota nursing licensure.
May maintain current, active nursing licensure in other states as assigned.
Other Duties
Willingly participates in various committees, task forces, projects, and quality improvement teams, as needed and assigned.
Performs other duties as assigned.
CURRENT DIMENSION:
Directly reports to Supervisor, Case Management.
Directly manages caseload with anticipation of up to 85 members with complex needs.
Interacts with medical, administrative, and front line staff within and outside the organization in order to collaborate on members care.
REQUIRED QUALIFICATIONS:
Social Worker or Registered Nurse considered RN with BSN preferred, must have current unrestricted license in the State of Minnesota. License free of history of restrictions and/or sanctions in the past 10 years in all states with current or past licensure
Minimum of 2 years of home and community based experience; experience with relevant utilization review, discharge planning, or case management experience; and current clinical knowledge
Demonstrated effective, independent professional judgment and skills
Demonstrated skill and experience in effectively collaborating with care team members, using a high level of expertise in written, oral and interpersonal communication
Demonstrated working knowledge of quality improvement, utilization management, MSHO/MSC+ plans, fiscal management. Understanding of healthcare and/or MCO industry
Demonstrated flexibility, organization, and appropriate decision-making under challenging situations
MnCHOICES Assessor Certification in place or within 3 months of hire date
Demonstrated flexibility, organization, and appropriate decision-making under challenging situations.
Basic computer skills
CHALLENGES:
Maintaining member focus in a rapidly evolving environment.
Influencing team members and colleagues to work collaboratively in achieving the goals and objectives of the Case Management Program.
Contributing a positive team building approach as a member of the Case Management team, and a global member of the Case Management Department.
DECISION-MAKING:
Makes independent decisions within the scope of this position's accountabilities and determines the need for and the timing of consultation with Case Management leadership and/or Medical Director.
Uses professional clinical judgment, organizational knowledge, industry knowledge, and common sense in determining appropriate alternatives for members/patients/families, consulting with leadership and/or Medical Director, when indicated.
Makes recommendations to leadership regarding policy development needs and/or changes.
Auto-ApplyPatient Care Coordinator - St. Louis Park
Patient care coordinator job in Saint Louis Park, MN
Park Dental St. Louis Park is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50 per hour
#PDEE
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
MON OFF
TUE 12:30p-8:15p
WED 6:30a-2:15p
THU 6:30a-2:15p
FRI 6:30a-2:15p
SAT 7:00a-2:45p
Company Information Benefits
Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, Pet Insurance, PTO, holiday pay, 401k matching, and continuing education opportunities. Community
Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too!
About Park Dental
Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.
"Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team
"Like" our Park Dental careers page on Facebook for the latest updates about Park Dental!
Park Dental is an equal opportunity employer.
Auto-ApplyIntake and Scheduling Specialist, Bilingual (Spanish)
Patient care coordinator job in Saint Paul, MN
Job Description
Intake and Scheduling Specialist, Bilingual (Spanish)
All are welcome! We encourage veterans, people of color, individuals with disabilities, and members of the LGBTQIA+ community to apply!
Salary Range
Annualized: $47,336.31 - $54,810.47
The expected compensation range for this position represents a good faith estimate for this position and the specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, experience, and/or FTE.
Benefits eligibility includes (but not limited to):
Generous paid time off, including holidays and personal days
Wide-ranging healthcare coverage with options to fit your needs
Flexible accounts for medical savings and expenses
Supportive services through the Employee Assistance Program
Access to exclusive discounts on entertainment, travel, dining, and more
Retirement savings plan with contributions from the employer
Recognition opportunities through performance-based awards
About Us
This mission of Canvas Health is to bring hope, healing, and recovery to people's lives.
Canvas Health's mental health and substance use disorder providers, clinicians, and staff bring their diverse lived experience to help inform and guide the care they provide to clients. Our integrated programs and services offer coordinated care to people of all ages in their homes, the community, and in our clinics. We strive for excellence in clinical care as we serve those living with mental illness, substance use disorders, crisis, unstable housing, and trauma. Canvas Health is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) specializing in serving clients who are on Medicaid.
Position Summary
The Intake and Scheduling Coordinators is often the first person that our clients will speak to. They are responsible for scheduling clients appointments, processing referrals, informing clients about delays and wait times, support seamless trauma informed service, obtaining insurance information, and collects and verifies all patient information. This position is call-center based, and frequently interacting with clients with a history of mental health or substance use problems, or who may have experienced trauma. This position will also conduct insurance verification and obtain any necessary insurance authorizations.
Job Duties and Responsibilities include:
Primarily conducts all patient interactions through incoming and outgoing phone calls in a prompt, pleasant and kind manner, providing accurate information or triaging as appropriate.
Ensures a positive first impression for patients and referents by guiding them through the scheduling process with professionalism and empathy.
Schedule, reschedule, cancel subsequent appointments across programs for clients who contact the agency by telephone, online intake form, and as requested by service providers.
Collects and verifies all client data from clients and enters it into the Electronic Health Record accurately at the time of scheduling to ensure smooth revenue cycle.
Screens clients for sliding fee scale or behavioral fund eligibility.
Educates clients on the different services, programs, and modalities offered by Canvas Health.
Follows-up with clinicians and external parties (like case managers) regarding patient scheduling issues.
Prepares and routes electronic administrative intake packets to be completed electronically prior to client's initial appointment.
Collaborates with Canvas Health providers and supervisors to ensure the effective placement and scheduling of a client.
Assist behavioral health professional staff in the preparation of insurance prior authorization forms. Monitor insurance prior authorization denials. Notify appropriate staff to edit, resubmit or contest denial.
Provide administrative support services as assigned by supervisor.
Maintain awareness of trends, patterns, and need for new services or availability; report these to management as needed.
Attend appropriate meetings as designated.
Location
Oakdale, MN
Schedule
Monday - Friday, 40 hours/week from 8:30am - 5pm
Qualifications
Minimum Qualifications
High school diploma (or equivalent)
Minimum of two years of call-center based customer service experience in a fast-paced environment
Minimum of two years of data entry and data quality
Proficiency in technology and computer use including Microsoft Office Suite
Fluent in Spanish (speak and write)
Preferred Qualifications
Experience with Electronic Health Record systems.
Experience working with and/or delivering services to diverse populations.
Scheduling and/or customer service experience in a behavioral or medical health setting and third-party coverage verification.
Experience in a trauma-informed agency, or working with populations who may have experienced trauma.
Canvas Health is an Equal Opportunity Employer committed to creating a diverse workforce. Canvas Health will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, sexual orientation or perceived sexual orientation, gender identity, disability, status with regard to public assistance, age, sexual or affectional orientation, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
Job Posted by ApplicantPro
Patient Care Coordinator
Patient care coordinator job in Apple Valley, MN
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Care Coordinator
Patient care coordinator job in Minneapolis, MN
Job Description
CorVel is seeking a full time Patient Care Coordinator. The Patient Care Coordinator provides support staff support services. Primary duties include efficiently facilitating, processing, and accurately entering referral data into our system.
This is a hybrid position.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Proactively monitors and processes case management referrals using proprietary web-based applications.
Provides telephonic and written customer support services
Ensures files are complete with all appropriate documentation
Requires regular and consistent attendance
Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
Additional duties as required
KNOWLEDGE & SKILLS:
Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
Excellent written and verbal communication skills
Ability to meet designated deadlines
Computer proficiency and technical aptitude with the ability to utilize MS Office including Outlook and Excel
Strong interpersonal, time management and organizational skills
Ability to work both independently and within a team environment
EDUCATION/EXPERIENCE:
College degree
Clinical background preferred
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $18.80 - $30.34 per hour
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
About CorVel
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publically traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Hybrid
Clinic Patient Registration Specialist
Patient care coordinator job in Maple Grove, MN
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Care patients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow up appointments, and notifying clinical team of patient arrival. This role also is responsible to provide general support and assistance to patients, teams and perform various administrative activities needed by our Revenue Cycle teams. This role is direct patient facing and requires excellence in providing customer and quality service.
This is a part-time, 0.6 FTE (48 hours per pay period) position based at our Maple Grove Campus. Variable weekday schedule. Must be flexible to float to other Summit locations as needed.
Schedule
Monday: 12pm - 4pm
Tuesday: 7:30am - 4pm
Wednesday: 7:30am - 12pm
Thursday: off
Friday: 7:30am - 4pm
* Complete all aspects of Registration and Scheduling Standards efficiently and accurately to include: register & schedule patients by collecting needed medical and demographic information; collect, apply and reconcile co-pays and payments; obtain and accurately enter Insurance information; follow all insurance and scheduling protocols to assure accurate and compliant billing; Coordinate interpreters and QRCs, as needed.
* Prepare next day patient charts for teams; distribute couriered mail, postal mail and faxes
* Communicate with teams/providers, as necessary, to provide a seamless and positive experience for the patient
* Manage and coordinate patient pick up items including records and medical imaging CD's, while obtaining proper authorization and documentation.
* Assist with rescheduling patients when providers schedules change
* Responsible for ensuring the patient lobby is accessible, neat and orderly
* Performs various administrative duties and other duties, as needed and assigned
* Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful
Summit's hiring range for this position is $18.40 to $23.00 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Patient Care Coordinator - Eden Prairie Ortho
Patient care coordinator job in Maple Grove, MN
The Dental Specialists Eden Prairie Orthodontics is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50 per hour
#TDS
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Mondays: 7:30-5:15 Eden Prairie
Tuesdays: 7:30-5:15 Maple Grove
Wednesdays: 7:30-5:15 Eden Prairie
Thursdays: Off/7:45-5:00 Eden Prairie
Company Information About The Dental Specialists: Since 1998, The Dental Specialists has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for The Dental Specialists has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -The Dental Specialists Operations Team "Like" our The Dental Specialists careers page on Facebook for the latest updates about The Dental Specialists! The Dental Specialists is an equal opportunity employer.
Auto-ApplyPatient Care Coordinator- PsyFi
Patient care coordinator job in Edina, MN
Job Title: Patient Care Coordinator Job Type: Full-Time
We are seeking a dependable, detail-oriented, and patient-focused Patient Care Coordinator to support both front desk operations and back-office clinical coordination in our busy medical practice. This role is ideal for someone with strong administrative experience in a healthcare setting and a desire to work in a collaborative environment where you'll wear many hats. From welcoming patients to coordinating prior authorizations, managing basic billing questions, handling credentialing tasks, and supporting medical records and lab workflows-this is a dynamic, high-impact position.
Core Responsibilities:
Front Desk Operations & Patient Check-in
Warmly greet patients and visitors as the first point of contact
Check patients in and out using the clinic's electronic health record (EHR) system
Verify and update patient demographics and insurance information
Collect and process co-pays and outstanding balances
Ensure intake paperwork and consent forms are completed and scanned accurately
Maintain a tidy and organized reception area
Monitor and respond to voicemails, emails, and online appointment requests in a timely manner
Manage appointment scheduling, cancellations, and reschedules, ensuring provider calendars are optimized
Prepare daily appointment logs and end-of-day reports
Telephone and Communication Management
Answer multi-line phones promptly and professionally
Route calls to appropriate staff members or take detailed messages
Provide patients with information regarding appointments, policies, or care coordination
Clinical & Administrative Support Duties
Prior Authorizations (PAs)
Complete and track medication and procedure prior authorizations with payers
Follow up on pending authorizations and escalate issues as needed
Communicate PA outcomes to providers and patients
Billing Support
Act as the on-site liaison with our third-party billing company
Help patients understand basic billing questions (copays, deductibles, account balances)
Review insurance issues that arise during check-in or billing inquiries
Credentialing
Maintain credentialing and re-credentialing documentation for all providers
Complete payer applications, CAQH updates, and licensing renewals
Coordinate with credentialing services and insurance companies as needed
Medical Records
Process and fulfill medical records requests according to HIPAA regulations
Scan, file, and organize patient documentation in the EHR
Assist with release of information and chart reviews as necessary
Urine Drug Testing (UDT)
Assist with urine collection in compliance with clinic procedures
Label, document, and handle specimens according to chain-of-custody protocols
Ensure accurate entry of lab orders and coordination with lab services
Qualifications:
High school diploma or equivalent required; associate or bachelor's degree preferred
Minimum 2 years of healthcare administrative/front desk experience required
Familiarity with insurance plans, billing basics, and clinical workflows
Experience with EHR systems (Athena, eClinicalWorks, etc.)
Detail-oriented, organized, and comfortable managing multiple priorities
Knowledge of HIPAA and patient confidentiality standards
Professional and compassionate communication with patients from diverse backgrounds
Ability to work independently and as part of a collaborative team
Preferred Skills:
Experience with prior authorization portals (CoverMyMeds, Availity, etc.)
Basic knowledge of medical coding and terminology
Familiarity with credentialing databases (CAQH, PECOS)
Comfort handling bodily fluid samples (UDT)
Patient Care Coordinator
Patient care coordinator job in North Oaks, MN
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Monday-Wednesday 7-4:30 (Thursdays optional)
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$20-$25/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplySocial Work Care Coordinator (Infectious Disease) - Part-Time
Patient care coordinator job in Minneapolis, MN
Why M Physicians?
The Infectious Disease Clinic provides a wide range of services for a variety of infectious diseases, including subspecialty programs for HIV, Transplant, and Outpatient Antibiotic Therapy patients. We identify and treat patients with infections associated with sexual activity, environmental and food exposures, travel medicine, surgery, and other sources. Our dedicated team of providers, nurses, social workers, pharmacists, and other health care givers care for the whole patient and use resources from the community to assist with ensuring the patient has what they need to improve their health.
What you will do as a Social Work Care Coordinator:
Clinical Social Worker is a fully integrated professional and core member of the primary care and research teams that work under the direction of the HIV and infectious Disease faculty provider. Recruits qualified members of the community to participate in related clinical research and supports the primary care team in the early identification and treatment of health conditions within the defined clinic population.
Engages in population health strategies and participates in panel management
Completes the Care Coordination process for clinic team's patients including: Referrals, hospital discharge coordination, working with providers to complete Care Plans as necessary, creating goals with patients and follow-up with the patients on goal setting and other duties for care coordination
Advocates for patients by evaluating obstacles to medical care at the clinic
Works with PCS, Physicians and other staff in the health care home environment to remove any barriers to receiving excellent, cost effective care
Collaborates with, and delivers information to appropriate community organizations
Participates in the development and implementation of policies and procedures for the Social Worker position working in the health care home setting
Participates in faculty, resident and new employee orientation/education
Demonstrates ability to deliver care or service adjusting approaches to reflect developmental level of population served
What you will need:
Bachelor's degree in Social Work required
Minnesota Social Work licensure required
2-4 years of experience in Social Work within healthcare setting
Proven track record to work effectively with diverse patient population
Ability to understand and stay current with community, governmental and social service programs available to patients
This role does not offer supervision.
Location: 909 Fulton St SE, Minneapolis, MN 55455
Hours: 0.6 FTE
Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more!
Compensation:
30.93 - 44.85 USD Hourly
At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance.
University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.
Join us on a mission to advance medicine.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Auto-ApplyCare Coordinator Supervisor
Patient care coordinator job in Edina, MN
Patient Services Care Coordinator Supervisor
Supervisor: Director of Surgical Services
FLSA Status: Non-Exempt
Mission:
To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness.
Values:
Patient Experience
Innovation
Integrity
Teamwork
Job Summary:
The Patient Services Care Coordinator Supervisor works closely with the Director of Surgical Services to ensure operational effectiveness of the department. They will support the surgery center and provider care teams by delivering administrative and patient care services. Their goal is to take initiative to improve the patient's care and experience. The Patient Services Care Coordinator Supervisor completes all tasks outlined in the Patient Services Care Coordinator job description. Essential functions of this position include, but are not limited to:
Workflow Management - Ensuring Efficient Operations:
Ensure effective and appropriate staff coverage. Aids in coverage for call outs.
Provides and oversees work direction supporting the clinic's day-to-day operations.
Supervises staff activities to ensure the needs of patients, staff, and providers are met daily.
Assigns work provides direction and ensures that assigned tasks are completed.
Monitors the phone queue throughout each shift to ensure calls are being answered in a timely manner.
Communicate with the team to see if assistance is needed when calls are abandoned or missed.
Fields questions from both ASC and Patient Services Care Coordinators, offering support and clarification as needed.
Offers productivity improvement ideas and efficiency suggestions.
Recruitment - Training and Development - Compliance:
Participates in the recruitment and selection of administrative staff by aiding with screening resumes, interviewing applicants, and providing input on candidate selection.
Effectively trains incoming hires. Appropriately gauges the progress of learning in new hires and adjusts the training process accordingly. Effectively and closely communicates with the director to ensure all needs for training have been met by new team members. Assists in completion of New Hire Training Checklists.
Oversees scheduling of the Patient Services Care Coordinators, including approving time off requests. Adjusts staff scheduling to ensure adequate coverage.
Reviews, verifies accuracy, approves, and processes timecards of assigned Patient Services Care Coordinators staff.
Ensures Patient Services Care Coordinators are trained, knowledgeable in, and following all current downtime tasks/procedures.
Supports the training of staff in the latest policies and procedures. Ensures the implementation of updates provided by the management team.
Aids in planning department meetings and events.
Fosters a culture of collaboration and shared purpose by promoting leadership values throughout the team.
Partners with senior leadership, ensuring alignment of departmental goals with organizational vision and priorities.
Performance Evaluation:
Utilizes the phone system to screen and monitor calls, providing the Director with feedback.
Monitors the performance of Patient Services Care Coordinators and provides feedback and updates to the Director as needed, no less than monthly. Includes individual performance summaries, challenges each team member is facing, and any struggles they have encountered.
Pulls performance reports and visits satellite locations rotating on a weekly basis.
Attends/is present during coaching conversations, written warnings, and performance reviews.
Acknowledges complaints, investigates issues, determines resolution, communicates outcomes, and follows up to ensure problems are resolved.
Monitors and evaluates the performance of Patient Services Care Coordinators to ensure that individual employee goals are aligned with overall organizational objectives, fostering a sense of purpose and direction.
Supervisory Responsibility:
In collaboration with the Director of Surgical Services, this position participates in the supervisory tasks delineated in the Job Summary section above.
Qualifications:
Minimum of one year of strong customer service with an exceptional ability to listen and communicate with others.
Education:
High school diploma/GED plus one year of medical clinic experience
OR
Associate's or Bachelor's degree
Skills & Abilities:
Prior leadership experience preferred.
Superb communication skills.
Excellent writing, analytical, and problem-solving skills.
Organized, efficient, and detail oriented.
Friendly and compassionate.
Strong customer service skills.
Ability to prioritize duties.
Ability to follow oral and written instructions.
Ability to work well whether independently or as part of a team.
Ability to work in a fast-paced work environment and efficiently handle daily fluctuation of patient volume.
Strong computer skills.
Work Environment:
While performing the duties of this job, the employee regularly works in an office/clinic setting. This position is 100% in-office due to the nature of the responsibilities.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to grasp or handle, objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee must occasionally lift or move up to 20 pounds. Employee will be walking or standing for 60% of the time in this role and will be sitting for 40% of the time in this role. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Compensation & Work Schedule:
Full-time: 40 hours/week.
Non-Exempt.
Day Shift: Monday - Friday.
No evenings or weekends.
A competitive benefits package including medical, dental, vision, disability, and life insurance, 401(k) plan, PTO time, paid holidays, and HSA is offered.
Mileage reimbursement for work travel at standard IRS rate.
JOB CODE: 1000191
Patient Care Coordinator- PsyFi
Patient care coordinator job in Minneapolis, MN
Job DescriptionSalary: DOE
Job Title: Patient Care Coordinator Job Type: Full-Time
We are seeking a dependable, detail-oriented, and patient-focused Patient Care Coordinator to support both front desk operations and back-office clinical coordination in our busy medical practice. This role is ideal for someone with strong administrative experience in a healthcare setting and a desire to work in a collaborative environment where youll wear many hats. From welcoming patients to coordinating prior authorizations, managing basic billing questions, handling credentialing tasks, and supporting medical records and lab workflowsthis is a dynamic, high-impact position.
Core Responsibilities:
Front Desk Operations & Patient Check-in
Warmly greet patients and visitors as the first point of contact
Check patients in and out using the clinics electronic health record (EHR) system
Verify and update patient demographics and insurance information
Collect and process co-pays and outstanding balances
Ensure intake paperwork and consent forms are completed and scanned accurately
Maintain a tidy and organized reception area
Monitor and respond to voicemails, emails, and online appointment requests in a timely manner
Manage appointment scheduling, cancellations, and reschedules, ensuring provider calendars are optimized
Prepare daily appointment logs and end-of-day reports
Telephone and Communication Management
Answer multi-line phones promptly and professionally
Route calls to appropriate staff members or take detailed messages
Provide patients with information regarding appointments, policies, or care coordination
Clinical & Administrative Support Duties
Prior Authorizations (PAs)
Complete and track medication and procedure prior authorizations with payers
Follow up on pending authorizations and escalate issues as needed
Communicate PA outcomes to providers and patients
Billing Support
Act as the on-site liaison with our third-party billing company
Help patients understand basic billing questions (copays, deductibles, account balances)
Review insurance issues that arise during check-in or billing inquiries
Credentialing
Maintain credentialing and re-credentialing documentation for all providers
Complete payer applications, CAQH updates, and licensing renewals
Coordinate with credentialing services and insurance companies as needed
Medical Records
Process and fulfill medical records requests according to HIPAA regulations
Scan, file, and organize patient documentation in the EHR
Assist with release of information and chart reviews as necessary
Urine Drug Testing (UDT)
Assist with urine collection in compliance with clinic procedures
Label, document, and handle specimens according to chain-of-custody protocols
Ensure accurate entry of lab orders and coordination with lab services
Qualifications:
High school diploma or equivalent required; associate or bachelor's degree preferred
Minimum 2 years of healthcare administrative/front desk experience required
Familiarity with insurance plans, billing basics, and clinical workflows
Experience with EHR systems (Athena, eClinicalWorks, etc.)
Detail-oriented, organized, and comfortable managing multiple priorities
Knowledge of HIPAA and patient confidentiality standards
Professional and compassionate communication with patients from diverse backgrounds
Ability to work independently and as part of a collaborative team
Preferred Skills:
Experience with prior authorization portals (CoverMyMeds, Availity, etc.)
Basic knowledge of medical coding and terminology
Familiarity with credentialing databases (CAQH, PECOS)
Comfort handling bodily fluid samples (UDT)
Patient Care Coordinator
Patient care coordinator job in Minneapolis, MN
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
This position is responsible for creating the first impression of the Hospital's services to patients, families, and other external customers by providing superior service with their interactions. (i.e. Create a welcoming atmosphere to all clinic guests). To ensure high quality care, and as a member of the care team, the patient representative supports quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The patient representative will continually look for opportunities to improve processes and workflow.
Qualifications
HS Education - Required
Healthcare and customer service experience - Required
Experience scheduling patient appointments and/or registering patient information with knowledge of insurance in a practice(medical office) management system-High desired
Equivalent combination of education and one year experience- Highly desired
Must be flexible to work various shifts and locations-Required
Good telephone and computer skills-Required
Knowledge of medical terminology preferred-Required
Ability to use appropriate computer applications- Required
Excellent public relations and communicatoins skills - Required
HUC,Clinic Coordinator or Front Desk experience is comparable - Required
Additional Information
Are you an experienced Patient Coordinator, Medical Front Desk Administrator, or Medical Scheduler looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Patient Care Coordinator-Woodbury, NY
Patient care coordinator job in Woodbury, MN
Hearing and Tinnitus Center, part of AudioNova 113 Crossways Park Dr. Suite 101 Woodbury, NY 11797 Current pay: $21.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Patient Care Coordinator-Woodbury, NY
Patient care coordinator job in Woodbury, MN
Hearing and Tinnitus Center, part of AudioNova
113 Crossways Park Dr. Suite 101 Woodbury, NY 11797
Current pay: $21.00-23.00 an hour + Sales Incentive Program!
Clinic Hours: Monday-Friday, 8:30am-5:00pm
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Patient Care Coordinator
Patient care coordinator job in Minnetonka, MN
Job Description
About SunnyDays Therapy:
The future is bright with SunnyDays Therapy! SunnyDays Therapy is a growing pediatric clinic offering Speech Therapy, Occupational Therapy and Physical Therapy services. We are here to grow minds, bodies, and spirits by providing therapy services that address children holistically and in a nonjudgmental manner. We strive to continually improve our state-of-the-art treatment techniques and to create a practice model that both parents and therapists love. We value honesty and creativity, and we respect the clients, therapists, partners, and community we serve.
Why Join Our Team:
Unique work environment where each team member is valued and supported to do their best work
We promote flexibility and embrace work/life balance
We are expanding fast with many opportunities for professional growth
Our amazing company culture - team members genuinely care about each other and have fun together!
Our clients love us
Our Locations:
We have clinics in Chanhassen, Edina, Maple Grove, Minnetonka, Monticello, St. Michael/Albertville and Waconia. We are hiring for our Minnetonka clinic.
Schedule:
8-hour shift, Monday through Friday. We can be flexible and will work with you to determine a schedule that best meets your needs and the clinic's needs!
Patient Care Coordinator Position Summary:
As a Patient Care Coordinator, you will be the first point of contact for families seeking pediatric therapy services and play a vital role in supporting clients and therapists through efficient, compassionate communication. The majority of your day will focus on phone and text outreach to manage scheduling, fill therapist caseloads, and ensure that every child receives the care they need promptly. You will also handle incoming referral calls, follow-ups, and client inquiries, making sure that families feel supported from their very first interaction with SunnyDays Therapy. This is an ideal role for someone who:
Enjoys connecting with people and creating a welcoming experience.
Finds satisfaction in keeping operations organized and running smoothly.
Thrives in a fast-paced environment where attention to detail matters.
Has a calm, caring phone presence and communicates clearly.
Wants to make a meaningful difference for children and families.
Likes working independently but also enjoys being part of a close-knit, mission-driven team.
Key Responsibilities:
Serve as the primary contact for client scheduling, ensuring therapists' schedules remain full and balanced.
Manage incoming and outgoing calls, texts, and emails related to client scheduling, referrals, and reschedules.
Proactively reach out to families to confirm or reschedule sessions and fill open time slots.
Handle new client inquiries with warmth, professionalism, and efficiency.
Collaborate with therapy and administrative teams to optimize scheduling processes.
Maintain accurate and timely documentation in scheduling and communication systems.
Protect client confidentiality and uphold all HIPAA standards.
Salary and Benefits:
We offer a starting base salary of $18.00 to $20.00 per hour with additional monthly individual and team bonuses and annual performance-based increases. We also offer a competitive benefits package including:
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Short Term Disability
Retirement Plan
Paid Holidays
PTO
Referral Program
Qualifications:
Excellent phone, text, and verbal communication skills - you love connecting with people!
Strong computer skills, including proficiency with Microsoft Office.
Ability to stay organized, calm, and professional under pressure.
Customer service experience required; experience in healthcare or scheduling preferred.
Sales or customer engagement experience a plus.
Associate degree or higher preferred.
Familiarity with medical terminology preferred.
Physical Requirements:
This job operates in a professional office environment and regularly spends long periods sitting and using office equipment and computers. Tasks are repetitive using hands, fingers, and arms, headphones, speaking clearly and listening actively, occasionally lifting 5-10 pounds.
Visit Our Careers Page to Learn More and Apply: ********************************************
SunnyDays Therapy is an Equal Opportunity Employer.
Patient Care Coordinator-Camp Smile Chaska
Patient care coordinator job in Minneapolis, MN
Job Description
We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! This position will be primarily based out of our Chaska location!
WHO WE ARE:
Camp Smile is a place where kids come first, and smiles are always the most important part of every day. Whether it's preventive, comprehensive, or emergency dental care, we go that extra mile to ensure infants, children, and adolescents have a friendly, upbeat dental visit in a fun environment. And regardless of how complex the medical or dental problem is, we can help your child.
Visit our Website: **************************
WHO WE ARE LOOKING FOR:
Proven experience in a customer service or administrative role, preferably in a healthcare setting.
Strong communication and interpersonal skills (bilingual a plus).
Knowledge of dental terminology, procedures, and insurance processes is beneficial.
Ability to multitask, stay organized, and work in a fast-paced environment.
RESPONSIBILITIES:
Greet and welcome patients in a friendly and professional manner.
Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
Coordinate and manage the dental appointment calendar to optimize the daily schedule.
Verify and update patient insurance information.
Collect and process payments for services rendered.
Provide patients with information on treatment costs, insurance coverage, and payment options.
Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
Maintain a clean and organized reception area.
Address patient concerns and complaints professionally and promptly.
Collaborate with the dental team to find solutions to patient issues.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries ($18+hr DOE), and excellent benefits packages. New grads welcome!
Camp Smile participates in E-Verify
Front Desk Coordinator - Bloomington, MN
Patient care coordinator job in Minneapolis, MN
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Opportunity
Float role covering Thursday, Friday and Saturdays
Pay Range $18-$20/hr + BONUS
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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