Patient care coordinator jobs in Port Saint Lucie, FL - 189 jobs
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Bilingual Patient Service Representative, Onsite CCF Indian River Hospital
Centauri Health Solutions 4.6
Patient care coordinator job in Vero Beach, FL
Bilingual Patient Service Representatives work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Patient Service Representatives conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of benefits application process. Patient Service Representatives partner with team members and client to ensure that patients' and client's needs are met.
Schedule will be: Monday - Friday, 9 am to 5:30 pm.
Learn more about this position by watching a short interview with a current Centauri associate: *******************************************
Role Responsibilities:
Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options
Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible
Interview patients; conduct analysis of potential reimbursement, and determine eligibility
Introduce services, sets expectations for process and communication to ensure patient understanding
Partner with patients to ensure patient understanding of process and assist with any questions during the application process
Obtain and manage all needed forms from patients, and follow up throughout process
Identify any additional patient needs and direct them to appropriate agencies for assistance
Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems
Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner
Provide strong client service and collaboration with the team
Understand and agree to role-specific information security access and responsibilities
Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
Read, understand and agree to security policies and complete all annual security and compliance training
Role Requirements:
2+ years customer service experience
Must be fluent in Spanish (speak, read, write)
Must be able to work onsite at hospital facility
Must be able to work schedule above
Outstanding communication skills and desire to provide excellent customer service
A strong concept of patient advocacy and the desire to help someone every day
A strong work ethic, ability to work independently while making a difference
Strong computer skills and the ability to multitask while working in a fast-paced environment
A positive outlook and eagerness to learn
Consistent punctuality and attendance
Healthcare experience, patient contact experience a strong plus
$27k-33k yearly est. 2d ago
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Patient Coordinator- Per Diem
Akumin 3.0
Patient care coordinator job in Wellington, FL
The **PatientCoordinator** is responsible for performing a variety of customer service and patientcare tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
**Specific duties include, but are not limited to:**
+ Greets and assists patients, customers and visitors in person and over the phone.
+ Will perform patient registration in various systems.
+ Answers all phone calls in a professional and courteous manner.
+ May collect monies for time-of-service patient responsibility.
+ May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
+ May perform preliminary screening of patients prior to procedures, which may include medical history.
+ May transport patient to/from the exam room.
+ May assist in patient transfer on/off the exam table.
+ May transport patient to/from the exam room.
+ May provide the patient with preliminary and post-procedure instructions.
Work Area & Supply Preparation
+ In the mobile setting, may assist in preparing the unit for transport.
+ Will maintain a clean and organized work area.
+ May order supplies and ensure the work area is properly stocked.
Documentation
+ Will ensure accuracy of patient records.
+ May schedule patient appointments and obtain insurance verification and/or authorization.
+ May prepare medical records for physicians, patients and customers.
+ Ensures accurate documentation of patient visits in various electronic
+ systems and on written documents.
+ May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
+ Performs all duties within HIPAA regulations.
+ Other duties as assigned.
**Position Requirements:**
+ High School Diploma or equivalent experience required.
+ For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
+ For Fixed Radiology, CPR Certification is a plus.
+ As applicable, valid state driver's license required.
+ Ability to work at several locations required.
+ Strong customer service skills.
+ Organizational and multi-tasking skills.
+ Basic knowledge of computer applications and programs.
+ Local travel may be required to support multiple sites.
+ The COVID-19 vaccination is/may be a condition of employment.
+ All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
**Preferred**
+ Six months customer service or related experience and/or training.
+ Knowledge of medical terminology is a plus.
+ Bilingual in Spanish is a plus.
**Physical Requirements:**
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:
+ Sit, stand, walk.
+ Repetitive movement of hands, arms and legs.
+ See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
+ Stoop, kneel or crawl.
+ Climb and balance.
+ Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
**Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.**
Medical Assistant, Front Office
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
$26k-30k yearly est. 4d ago
Patient Service Representative
Radiology Partners 4.3
Patient care coordinator job in Wellington, FL
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Patient Service Representative to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Service Representative, you will be responsible for executing the day-to-day activities of patient-facing service ensuring quality assurance and customer service satisfaction while facilitating and coordinating communication between patients, family members and staff. This role provides optimal patient-centered services supporting the imaging center front office, medical records, technologists with patients through a rotation through front desk, medical records and technologist assistant roles.
This is a full-time position working 40 hours per week; shifts are Monday-Friday, 7:30am - 4:00pm.
Essential Duties and Responsibilities:
(60%) Front Desk
Serve as initial point of contact for patients and visitors, creating and providing positive legendary Patient Service Experience(s)
Timely registration of patient(s) arrival by validating accurate demographic information and professional collection of out-of-pocket payments prior to services being rendered.
Inform patients about delays and wait times; when necessary, follow up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
Answering, investigating, and/or directing patient inquiries or complaints to the supervisor or manager.
Obtaining and validating photo identifications and insurance cards, scanning relevant documents into patients' chart electronically and categorizing appropriately.
Provides Consent, Financial, and HIPAA compliance related documents, must be able to thoroughly explained to the patient(s) if necessary.
Proficient utilization and application of EHR software, hardware, and programs.
Scrutinizing prescriptions and referrals for accuracy to ensure patients are receiving the appropriate and necessary exams.
Effectively coordinate with interdepartmental professionals to ensure patient satisfaction as it relates to appointment scheduling and admission/encounter.
Verifying and dispensing oral contrast and preparation instructions to patients who are scheduled for upcoming appointments.
Participates in medical office emergency routine when required. Summons ambulance or EMS and/or assists other staff members as needed.
Managing outgoing and incoming faxes through both electronic and manual fax machines.
Maintaining appropriate levels of administrative office supplies, (i.e., RAYUS brochures, cards, sign-in sheets).
Contacting referring Physician offices to verify information and/or request information that is still pending and necessary for the patient's exam.
Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow.
Proper use of phone and written etiquette when handling correspondence.
Maintaining reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply.
Alignment of company mission and embodiment of core values of RAYUS.
Adherence and compliance to company policies, procedures, operational objectives, and goals.
Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations.
(20%) Medical Records
Ensure quality assurance health records by verifying their completeness, accuracy and proper entry into computer systems.
Serves as point of contact on Medical Records for patients and visitors, creating and providing positive legendary Patient Services Experiences.
Retrieval and release of health information data/medical records in adherence and compliance with HIPAA and company policies and procedures.
Interacts and works cooperatively with patients and team members of different diversities and ensures inclusion.
Work as a liaison between the healthcare providers and offices in a timely manner.
Proficient utilization and application of EHR software, hardware, and programs.
Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow. Taking appropriate action when deemed with sound judgment.
Clear and friendly patient education of diagnostic examinations and delivering instructions in adherence to company policy and procedures.
Professionally holds Stat/Urgent cases pending communication from referring healthcare provider instructions after services have been rendered for patient.
Proper use of phone and written etiquette when handling correspondence.
Alignment of company mission and embodiment of core values of RAYUS.
Adherence and compliance to company policies, procedures, operational objectives, and goals.
Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations.
Maintain and reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and refreshment supply.
(15%) Technologist Support
Monitors all modality schedules.
Greets and escorts patients to changing room; briefly explains procedure.
Prep/changing room turnaround performing proper sanitizing techniques.
Helps the technologist stay on time by having the next patient ready before the current patient is ready to get off the table.
Ensures that all patient areas are stocked and organized in a neat and tidy manner.
Cleans and stocks patient prep room and patient restroom.
Stocks linen and empties laundry at the end of the shift.
Checks with technologists, center supervisor, or center manager for additional duties as needed.
(5%) Other Duties as Assigned
$28k-33k yearly est. 1d ago
Care Coordinator
Foundcare 3.8
Patient care coordinator job in West Palm Beach, FL
PRIMARY PURPOSE: To serve the immediate health and psychosocial needs of clients by providing information, advice, and referral services. ESSENTIAL JOB FUNCTIONS: * Collaborate with physicians, care teams, and other staff members in ensuring patients are directed to the appropriate level of care resources and services.
* Collaborate with teams across the care continuum to oversee and ensure appropriate care transitions.
* Responsible for the tracking, coordination, and communication of patient referrals
* Ensure that referrals are addressed in a timely manner.
* Remind patients of scheduled appointments.
* Ensure that patient's primary care chart is up to date with information on specialist consult reports. Specialty consultations must be requested within a specific time, as per clinic policy.
* Conduct intake/enrollment screening and documentation of all services and referrals on a service plan
* Complete appropriate documentation, scheduling, and work in Epic as it pertains to completing all assigned job duties.
* Adheres to all departmental policies, procedures, and standard work in completing all assigned tasks and duties. Maintains awareness and understanding of individual and department.
* performance measures and embraces improvement efforts and changes to continually meet performance goals.
* Determine the client's needs.
* Provide clients with referrals to federal, state, and local social services programs.
* Document all care provided, directly or indirectly by others (i.e. referrals, services, consults, etc.)
* Maintain client confidentiality.
* Attends FoundCare programs and other meetings in the community.
* Consistently demonstrates appropriate and professional communication behavior toward patients, customers, and coworkers. Cooperates with Management and peers to promote an environment of teamwork and collaboration.
* Become familiar with local community resources.
* Complies with all FoundCare program policies and procedures.
* Assist with agency fundraising activities as requested, including promoting events, selling tickets, soliciting donations, and other tasks to support events.
* Attends and participates in all meetings, daily huddles, seminars, and in-service training as required.
* Perform other duties, as assigned.
Requirements
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
* Knowledge of Social Work and community resources
* Ability to communicate effectively with others, with or without the use of an interpreter.
* Medical terminology, in registration tasks and front desk operations
* Ability to review, understand and apply concepts presented in training programs, conferences, and/or professional literature.
* Excellent interpersonal, organizational, and communications skills
* The ability to multi-task and stay organized.
* The ability to type 30 words per minute and basic proficiency in computer skills, including proficient use of Outlook, MS Word, and Excel
* A clear understanding of the FoundCare program and related agencies
* Experience in medical records and EMR billing systems; medical billing/coding experience; knowledge of community/ insurance programs
* The ability to provide educational information to individuals about safer sex practices which could include, but is not limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities, as part of the agency's mission in the prevention and transmission of HIV disease
PHYSICAL REQUIREMENTS:
* Ability to endure short, intermittent, and/or long periods of sitting and/or standing in the performance of job duties.
* Ability to lift and carry objects weighing 25 pounds or less.
* Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc.
* Ability to travel to other FoundCare locations and perform job duties.
* Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms.
MINIMUM QUALIFICATIONS:
* Bachelor Degree required.
* Minimum of 2 years' experience in clinical settings/FQHC.
* Cultural sensitivity to diverse populations including the diversity of those infected with HIV and/or at risk of infection.
* Excellent written and verbal communication skills
* Valid driver's license, automobile insurance, and a reliable automobile
* PC proficient
* Knowledge of community source organizations
* Bilingual Preferred: English and Haitian Creole/Spanish is highly desirable.
Salary Description
$21-$23 per hour
$21-23 hourly 60d+ ago
Patient Care Concierge (Front Desk - Bilingual Spanish)
Claremedica Health Partners
Patient care coordinator job in Palm Beach Gardens, FL
At Claremedica, exceptional is the standard.
Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we're working together to help seniors live happier, healthier, fuller lives.
That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees' growth and wellness and where their full potential and value are realized. At Claremedica, we're excited about great people like you. We're even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.
Opportunity awaits - welcome to Claremedica.
ESSENTIAL FUNCTIONS
The PatientCare Concierge is the first point of contact for patients at Claremedica and a key member of our healthcare team. Serving as a patient advocate, this role is crucial in providing exceptional customer service. Responsibilities include managing patient interactions, ensuring the smooth operation of the front office, greeting and assisting patients, scheduling appointments, checking patients in and out, managing patient records and phone calls, and coordinating with medical staff to deliver excellent patientcare. The PatientCare Concierge builds strong relationships with patients, ensuring they feel that their health is our top priority while providing vital administrative support.
DUTIES AND RESPONSIBILITIES
Interact with patients and visitors in a polite and friendly manner.
Enthusiastically greet every guest that enters our center.
Responsible for preparing new patient registration, patient check-in, and patient check-out.
Answer all phone calls professionally and courteously, taking detailed and accurate messages.
Maintain and organize the Provider's schedule by scheduling, rescheduling, and confirming appointments for patients.
Responsible for verifying patient demographic-related data and materials from patients and/or their representatives.
Obtains insurance information (ID card, member/group #s, etc.). Verify patient insurance and collect any necessary copays for services and collect any outstanding balances before visits.
Verify each patient is scheduled for the proper appointment types.
Run your end-of-day financial reconciliation report and provide it to your Leader with any cash collected.
Send detailed Telephone Encounters to the corresponding parties.
Scan all necessary documents (insurance cards, lab requisitions, etc.) into our EMR system.
Monitor and process incoming faxes.
Restock office supplies as needed and maintain inventory log.
Maintain cleanliness of space by keeping front office and lobby area neat and tidy.
Maintains the confidentiality of patients' personal information and medical records.
Participates in daily/weekly huddles.
Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
Performs other duties as assigned and modified at manager's discretion.
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities.
Qualifications
QUALIFICATIONS/REQUIREMENTS
High School Diploma, GED, or equivalent combination of education and/ or experience.
A minimum of 1 year of work experience in a medical clinic desired or prior customer service experience.
BLS preferred.
Exceptional oral and written communication skills, time management skills and organizational skills.
Ability to communicate with employees, patients, and other individuals in a professional and courteous manner.
Mindset focused on resolving problems for patients and achieving team goals.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Ability to act calmly in busy or stressful situations.
Demonstrated strong listening skills.
Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed.
Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook, and Excel plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software. Must be able to type at least 40 WPM.
Skilled in basic phone and computer operation.
Ability to work effectively within role independently and with other team members.
Ability to organize and complete work in a timely manner.
Detail-oriented to ensure accuracy of reports and data.
Proficiency with the ability to problem solve, multitask, and carry out instructions.
Ability to read, write and effectively communicate in English. Bilingual is a plus.
HIPAA and AHCA experience preferred.
Healthcare experience preferred.
EMR system experience preferred.
WORKING CONDITIONS
General office working conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus. Manual dexterity is required to use desktop computers and peripherals.
WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
TRAVEL
Local travel between care centers may be required for coverage.
SAFETY HAZARD OF THE JOB
Minimal Hazards
$24k-41k yearly est. 11d ago
Care Coordinator - Palm Beach, Florida
Atria Physician Practice New York PC
Patient care coordinator job in Palm Beach, FL
Job Description
Atria is powering a movement to improve quality of life today and prolong healthy life in the future by taking the latest science and translating it into medicine in real time.
Composed of the Atria Institute, a clinical practice delivering rigorous and personalized preventive care; the Health Collaborative, a nonprofit that invests in proven interventions and disseminates critical health information at no cost; and our Academy of Science & Medicine, which brings together experts from institutions around the world to freely share best-in-class knowledge with doctors and the public.
Atria is on a mission to create a new paradigm in medicine, shifting from reactive sick care to proactive and preventative health care. We believe we can learn what works, share that information without limits, and empower countless people locally, nationally, and globally to live longer, healthier lives.
Specifically, you will:
Function as the main point of contact for administrative issues and build strong relationships with our members. Work to make every interaction the best possible one it can be.
Accurately and efficiently schedule appointments, referrals, telemedicine, and other interactions for clinical staff and membership. Ensure the loop gets closed and communicated appropriately and proactively.
Assist with procuring medical records, appointments, and follow-up note from external practices.
Utilize an EMR and other databases to provide appropriate records for clinical interactions and maintains these records with the highest degree of confidentiality.
Support all clinicians by performing assistant and administrative duties under general supervision, utilizing knowledge of medical terminology and hospital, clinic, or laboratory procedures
Become an expert of the Institute's technology, processes and best practices to support the clinical staff and assure the best possible member experience.
Triage member inquiries in a professional, kind, generous, hospitable, and efficient manner.
Requirements
Requirements
Associate's or Bachelor's degree required
5+ years customer service experience in a hospitality or membership role with in-person interaction required
Experience in Health Information Management/EMR (Electronic Medical Records) processes
Passionate about accuracy, exceptional hospitality, and protecting confidential information
Effective, kind, anticipatory and professional business communication using email and phone
Knowledge of HIPAA Privacy & Security preferred
Benefits
Benefits
At Atria, we are proud to offer every member of the Atria team:
Excellent health and wellness benefits, 100% paid by Atria effective date of hire
Flexible Time Off
401k contributions and 4% match starting after 6 months
Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure
Fitness Perks including Wellhub +
Time to give back and make an impact in underserved communities
$24k-41k yearly est. 21d ago
Care Coordinator (IDD Pilot Program)
Independent Living Systems 4.4
Patient care coordinator job in Port Saint Lucie, FL
Job Description
We are seeking a CareCoordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The CareCoordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The CareCoordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the CareCoordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in carecoordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
$34k-52k yearly est. 27d ago
Patient Care Representative - Bilingual + weekly incentive!
Pbaco Holding LLC
Patient care coordinator job in West Palm Beach, FL
PatientCare Representative
Summary: This position is responsible for traveling to assigned offices and performing administrative tasks pertaining to beneficiaries aligned with practices. Ranges from contacting patients to administrative duties using the company's proprietary software with the goal of supporting company initiatives and patient assignment.
This job description may be edited at any time per the company's needs, with relevant notice to the employee.
Reliable transportation and Spanish fluency are required.
This role includes mileage reimbursement for required travel between work sites.
Essential Duties and Responsibilities:
Coordinatepatient assignment project-based work by contacting and scheduling patients for appropriate visits.
Assist practices to increase performance of annual wellness visits (Medicare patients) and annual physicals (commercial patients) as well as follow ups and any other medically necessary visits.
Communicate with office staff to provide updates to relevant company teams pertaining to office workflow. Deliver reports to office staff as requested from company representatives.
Use company software to track patients in the system and ensure proper outreach to beneficiaries.
Contact and schedule patients for appropriate appointments for company participants.
Develop rapport with patients, caregivers, physicians, and providers and deliver superior customer service.
Utilize strategies / toolsets for more accurate, efficient, and engaging communication with patients, office staff and ACO teams as requested.
Maintain assignment education and training documents / systems. Maintain patient engagement processes and systems.
Remotely integrating practice EMRs with the company's to transition into carecoordination for our designated PAC team as needed.
Submit file /documentation to office staff and relevant company teams as requested for reviewing, quality assurance checks, and other purposes.
Collect office data representing practices' performance with various patientcare services and collect patient data for use through our eligibility system.
File and retrieve documents and reference materials.
Ensure validity of the reporting system, track patient logs within the software.
Must abide to all HIPAA, Confidentiality and Privacy laws.
Education / Experience:
Minimum or pursuit of AA / Bachelor's degree (preferred)
1-2 years' experience in a healthcare environment
1-2 years' experience working with major EMR software (eClinical, Athena, PracticeFusion, etc.)
1-2 years of experience using Microsoft Excel and other Microsoft products
Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
Superior organizational and planning skills
Effective written and verbal communication skills
Superior customer service
Problem analysis and problem-solving skills
Keen judgment and decision-making ability
High confidentiality awareness
Knowledge of HIPAA: Legal and ethical consideration related to employee information
Attendance/Punctuality - Is consistently at work and on time.
Attention to detail and accuracy
Unrestricted driver's license.
Knowledge of standard office administrative practices and procedures
Reliable transport
Physical Demands:
While performing the duties of this Job, the employee will have a combination of standing, sitting, bending, and reaching. May work at a computer monitor for prolonged periods. The employee may lift and/or move up to 10 pounds.
**********************************************************************************************************************************************************************************************************************************************************
Job Type: Full-time
Pay: $22.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance
Medical Specialty:
Primary Care
Schedule:
8-hour day shift - business hours as needed
Monday to Friday
Overtime
Education:
Associate's (Preferred)
Language:
Spanish (Required)
Ability to Commute:
Palm Springs, FL 33406 (Required)
Willingness to travel:
75% (Required)
Work Location: In person
$22-23 hourly 31d ago
Care Coordinator
Gastro Health 4.5
Patient care coordinator job in West Palm Beach, FL
Gastro Health is seeking a Full-Time CareCoordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Call patient to confirm procedures a week in advance
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Contact patients with test results
Sends history and physical forms to outpatient facility
Other duties as assigned
Minimum Requirements
High school diploma or GED equivalent
Certified Medical Assistant (AAMA) preferred
2+ years experience as medical assistant required
Medical terminology knowledge
Fluent in Spanish
ECW knowledge preferred
1 year Medical Office experience preferred
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$46k-62k yearly est. Auto-Apply 60d+ ago
Care Coordinator (60756)
Sanitas 4.1
Patient care coordinator job in Palm Beach Gardens, FL
“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.”
Job Summary
The CareCoordinator will ensure smooth patient flow throughout the day by scheduling/rescheduling patient appointments, answering phone calls promptly, and multitasking effectively. The CareCoordinator will work with Sanitas policies and procedures to be the point of contact between the health insurance carrier or hospital and Sanitas facilities. The CareCoordinator plays an important role in customer service inside and outside the facility, as well as clinical data analysis to understand the reason behind the patient utilization of healthcare services. In addition to responsibilities within a single facility, this role often extends to cover multiple centers.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensure smooth patient flow throughout the day by scheduling/rescheduling patient appointments, answering phone calls promptly.
Evaluate outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations.
Engage and attract patients, solve problems and work as a team with the rest of the staff to provide the best customer service possible.
Maintain a patientcare database by entering new information as it becomes available; verify findings and reports; back up data. Ensure compliance with healthcare regulations and standards.
Orient and educate patients and their families by meeting them. Explain the role of the patientcarecoordinator and initiate the care plan.
Provide educational information in conjunction with direct care providers related to their health conditions treatments, procedures, medications reconciliation, available resources. and continuing care requirements.
Develop interdisciplinary care plans and other case management tools by participating in meetings.
Coordinate information and care requirements with other care providers resolving issues.
Encourage Participation, creating an environment where all participants feel comfortable expressing their thoughts. Encourage open dialogue and active participation.
Qualifications
Supervisory Responsibilities
This position has no supervisory responsibilities.
Required Education
High school graduate or equivalent.
Required Experience
3-5 years' experience in clinical or community resource settings.
This position requires a clinical background.
Required Licenses and Certifications
Medical Assistant License.
Required Knowledge, Skills, and Abilities
Evidence of essential leadership, communication, education, and counseling skills.
Proficiency in communication technologies (email, cell phone, etc.).
Highly organized with the ability to keep accurate notes and records.
Proficiency in medical terminology.
Clinical Case Evaluation.
Patient and customer management.
Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience.
Preferred Qualifications
Experience with health IT systems and reports is desirable.
Local knowledge about and connections to community health care and social welfare resources are desirable.
Advanced knowledge of Excel, and EHR preferred.
Financial Responsibilities
This position does not currently handle physical money or negotiates contracts.
N/A
Budget Responsibilities
This position does not have budget responsibilities.
N/A
Languages
English
Advanced
Spanish
Preferred
Creole
Preferred
Travel
Required to visit the assigned centers, further emphasizing their commitment to maintaining a unified and patient-centric approach across various locations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Environmental Conditions
Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
Physical/Environmental Activities
Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance.
Working Condition
Not Required
Occasionally
(1-33%)
Frequently
(34-66%)
Constantly
(67-100%)
Must be able to travel to multiple locations for work (i.e.
travel to attend meetings, events, conferences).
X
May be exposed to outdoor weather conditions of cold,
heat, wet, and humidity.
X
May be exposed to outdoor or warehouse conditions of loud
noises, vibration, fumes, dust, odors, and mists.
X
Must be able to ascend and descend ladders, stairs, or other equipment.
X
Subject to exposure to hazardous material.
X
$37k-54k yearly est. 11d ago
Patient Advocate Part-Time (Medical Cannabis)
Ayr Wellness 3.4
Patient care coordinator job in Palm Beach Gardens, FL
at Ayr Wellness
Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets.
At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next.
The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success.
For more information, please visit ********************
Job Summary
The Patient Advocate is responsible for providing our customers with an extraordinary experience. Through meaningful interaction and knowledgeable answers, the Patient Advocate fosters an environment that is compassionate, genuine, and respectful. Patient Advocates are expected to contribute to making their Dispensary a climate which encourages forward thinking, embraces inclusion, and practices generosity of spirit. Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines.
Duties and Responsibilities
Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered.
Ensures customer questions or concerns are resolved quickly and completely. Communicates any requests or unresolved concerns to management immediately.
Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies.
Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a “Customer first” acuity.
Meets/exceeds day to day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team centric sales targets within each dispensary.
Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards.
Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for “everything cannabis”.
Performs other duties as assigned by the Manager and/or Store Lead.
Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready.
Qualifications
Must stay current and adhere to all policies and regulations of the state cannabis agency.
Must meet age requirement as outlined by state cannabis agency.
Able to pass all background checks as required by state cannabis agency.
Able to accommodate scheduling that may include varied shifts, weekends and holidays.
Maintain regular and punctual attendance.
Education
High school diploma/GED
Experience
1-3 years' experience working in a cannabis retail setting preferred
Prior customer service experience in a hospitality, pharmacy, customer services or retail environment.
Knowledge, Skills, and Abilities
Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.
Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth.
Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything.
Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good.
Direct reports
No direct reports
Working conditions
Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures.
Involves frequent contact with staff, vendors, and customers. Work may include dealing with law enforcement and occasional State inspectors.
Physical requirements
The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings.
Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machines.
The person in this position must be able to remain in a stationary position when checking in customers or when operating the register.
Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary.
Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
$30k-38k yearly est. Auto-Apply 48d ago
Front Desk Coordinator - Royal Palm Beach
The Joint 4.4
Patient care coordinator job in Royal Palm Beach, FL
Front Desk Coordinator - Full Time/Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Coordinator to join our growing team.
Key Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL*
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Able to stand and/or sit for long periods of time
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
Schedule PART TIME & FULL TIME OPPORTUNITIES AVAILABLE!
Clinic Hours - MON-FRI 10AM-7PM, SAT 10AM-4PM
Compensation - $14.50/hr + BONUS
Paid lunch breaks
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter
$14.5 hourly 10d ago
Client Care Service Coordinator
Schumacher Auto Group 4.1
Patient care coordinator job in West Palm Beach, FL
Schumacher Automotive Group in North Palm Beach is seeking a Full-Time Service Coordinator! Are you a customer service pro? Do you have a vision for creating positive experiences with clients? The Client Care Service Coordinator responds to customer inquiries and ensures that the dealership actualizes its maximum profit potential.
Essential Job Responsibilities
Handle incoming calls, schedule service appointments and take messages for the Service Team in a courteous and timely manner.
Work with Client Center Schedulers as needed.
Notify customers when vehicles are ready for pickup.
Occasionally call customers when service to their vehicles is due.
Walk short distances repeatedly throughout the day to assist clients, staff, and visitors.
Follow up with clients to confirm or reschedule appointments as needed.
Maintain accurate and organized client records in the dealership database.
Issue loan rental contracts for customers as assigned by management.
Check in and close rental/loan contracts for customers.
Move vehicles for customer loan/rentals as directed by management and in accordance with dealership standards.
Perform walk around before delivery and upon return of the vehicle loan/rental for and by customers; document any damage incurred in the vehicle.
Other duties as assigned by Management.
Education and Requirements:
High School diploma or equivalent.
1+ years experience in a fast paced customer service environment.
Proficient computer skills; experience using word, excel and other MS products.
Excellent communicator to support relationships with all staff, clients, visitors.
Must be available to work Weekdays and Saturdays.
Experience in CDK Software highly preferred.
Must be able to read/write and speak English and Spanish proficiently.
Must have reliable transportation on a daily basis.
$28k-36k yearly est. 60d+ ago
Front Office Receptionist
Diamonds Direct 3.9
Patient care coordinator job in Palm Beach Gardens, FL
We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
With the Diamonds Direct Front Office Receptionist, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.
What sets us apart?
Investment in your career development
Empowering you to take control of YOUR own career path within Diamonds Direct
Exposure to all other departments within our organization
A family-oriented culture unlike any other
Encouraging environment that promotes teamwork and furthering education within the jewelry industry
What does it take to be a Front Desk Professional?
Always keeping the customer first and providing top notch, luxurious experience
The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)
Well organized and a keen eye for detail
Ability to multi-task
Professional demeanor and appearance
A natural talent for customer service
Ability to maintain composure in a high pressure, fast-paced environment
Requirements
Previous customer service/front desk experience
Experience in a luxury retail environment preferred
Excellent oral communication skills
Proficient computer skills
Must be able to work Saturdays
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
$26k-33k yearly est. Auto-Apply 58d ago
Care Coordinator
Foundcare 3.8
Patient care coordinator job in West Palm Beach, FL
Requirements
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of Social Work and community resources
Ability to communicate effectively with others, with or without the use of an interpreter.
Medical terminology, in registration tasks and front desk operations
Ability to review, understand and apply concepts presented in training programs, conferences, and/or professional literature.
Excellent interpersonal, organizational, and communications skills
The ability to multi-task and stay organized.
The ability to type 30 words per minute and basic proficiency in computer skills, including proficient use of Outlook, MS Word, and Excel
A clear understanding of the FoundCare program and related agencies
Experience in medical records and EMR billing systems; medical billing/coding experience; knowledge of community/ insurance programs
The ability to provide educational information to individuals about safer sex practices which could include, but is not limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities, as part of the agency's mission in the prevention and transmission of HIV disease
PHYSICAL REQUIREMENTS:
Ability to endure short, intermittent, and/or long periods of sitting and/or standing in the performance of job duties.
Ability to lift and carry objects weighing 25 pounds or less.
Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc.
Ability to travel to other FoundCare locations and perform job duties.
Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms.
MINIMUM QUALIFICATIONS:
Bachelor Degree required.
Minimum of 2 years' experience in clinical settings/FQHC.
Cultural sensitivity to diverse populations including the diversity of those infected with HIV and/or at risk of infection.
Excellent written and verbal communication skills.
Valid driver's license, automobile insurance, and a reliable automobile.
PC proficient.
Knowledge of community source organizations.
Bilingual Preferred: English and Haitian Creole/Spanish is highly desirable.
Salary Description $21-$23 per hour
$21-23 hourly 3d ago
Patient Advocate Part-Time (Medical Cannabis)
Ayr Wellness 3.4
Patient care coordinator job in Palm Beach Gardens, FL
Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets.
At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next.
The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success.
For more information, please visit ********************
Job Summary
The Patient Advocate is responsible for providing our customers with an extraordinary experience. Through meaningful interaction and knowledgeable answers, the Patient Advocate fosters an environment that is compassionate, genuine, and respectful. Patient Advocates are expected to contribute to making their Dispensary a climate which encourages forward thinking, embraces inclusion, and practices generosity of spirit. Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines.
Duties and Responsibilities
* Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered.
* Ensures customer questions or concerns are resolved quickly and completely. Communicates any requests or unresolved concerns to management immediately.
* Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies.
* Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a "Customer first" acuity.
* Meets/exceeds day to day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team centric sales targets within each dispensary.
* Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards.
* Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for "everything cannabis".
* Performs other duties as assigned by the Manager and/or Store Lead.
* Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready.
Qualifications
* Must stay current and adhere to all policies and regulations of the state cannabis agency.
* Must meet age requirement as outlined by state cannabis agency.
* Able to pass all background checks as required by state cannabis agency.
* Able to accommodate scheduling that may include varied shifts, weekends and holidays.
* Maintain regular and punctual attendance.
Education
High school diploma/GED required
Experience
* 1-3 years' experience working in a cannabis retail setting preferred
* Prior customer service experience in a hospitality, pharmacy, customer services or retail environment.
Knowledge, Skills, and Abilities
Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.
Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth.
Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything.
Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good.
Direct reports
No direct reports
Working conditions
* Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures.
* Involves frequent contact with staff, vendors, and customers. Work may include dealing with law enforcement and occasional State inspectors.
Physical requirements
* The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings.
* Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machines.
* The person in this position must be able to remain in a stationary position when checking in customers or when operating the register.
* Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary.
* Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
$30k-38k yearly est. Auto-Apply 49d ago
Front Desk Coordinator - Royal Palm Beach
The Joint Chiropractic 4.4
Patient care coordinator job in Royal Palm Beach, FL
Front Desk Coordinator - Full Time/Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Coordinator to join our growing team.
Key Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Able to stand and/or sit for long periods of time
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
Schedule PART TIME & FULL TIME OPPORTUNITIES AVAILABLE!
Clinic Hours - MON-FRI 10AM-7PM, SAT 10AM-4PM
Compensation - $14.50/hr + BONUS
Paid lunch breaks
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter
$14.5 hourly Auto-Apply 9d ago
Care Coordinator - Palm Beach, Florida
Atria Physician Practice New York PC
Patient care coordinator job in Palm Beach, FL
Atria is powering a movement to improve quality of life today and prolong healthy life in the future by taking the latest science and translating it into medicine in real time.
Composed of the Atria Institute, a clinical practice delivering rigorous and personalized preventive care; the Health Collaborative, a nonprofit that invests in proven interventions and disseminates critical health information at no cost; and our Academy of Science & Medicine, which brings together experts from institutions around the world to freely share best-in-class knowledge with doctors and the public.
Atria is on a mission to create a new paradigm in medicine, shifting from reactive sick care to proactive and preventative health care. We believe we can learn what works, share that information without limits, and empower countless people locally, nationally, and globally to live longer, healthier lives.
Specifically, you will:
Function as the main point of contact for administrative issues and build strong relationships with our members. Work to make every interaction the best possible one it can be.
Accurately and efficiently schedule appointments, referrals, telemedicine, and other interactions for clinical staff and membership. Ensure the loop gets closed and communicated appropriately and proactively.
Assist with procuring medical records, appointments, and follow-up note from external practices.
Utilize an EMR and other databases to provide appropriate records for clinical interactions and maintains these records with the highest degree of confidentiality.
Support all clinicians by performing assistant and administrative duties under general supervision, utilizing knowledge of medical terminology and hospital, clinic, or laboratory procedures
Become an expert of the Institute's technology, processes and best practices to support the clinical staff and assure the best possible member experience.
Triage member inquiries in a professional, kind, generous, hospitable, and efficient manner.
Requirements
Requirements
Associate's or Bachelor's degree required
5+ years customer service experience in a hospitality or membership role with in-person interaction required
Experience in Health Information Management/EMR (Electronic Medical Records) processes
Passionate about accuracy, exceptional hospitality, and protecting confidential information
Effective, kind, anticipatory and professional business communication using email and phone
Knowledge of HIPAA Privacy & Security preferred
Benefits
Benefits
At Atria, we are proud to offer every member of the Atria team:
Excellent health and wellness benefits, 100% paid by Atria effective date of hire
Flexible Time Off
401k contributions and 4% match starting after 6 months
Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure
Fitness Perks including Wellhub +
Time to give back and make an impact in underserved communities
$29k-41k yearly est. Auto-Apply 60d+ ago
Client Care Service Coordinator
Schumacher Auto Group 4.1
Patient care coordinator job in West Palm Beach, FL
Schumacher Automotive Group in North Palm Beach is seeking a Full-Time Service Coordinator! Are you a customer service pro? Do you have a vision for creating positive experiences with clients? The Client Care Service Coordinator responds to customer inquiries and ensures that the dealership actualizes its maximum profit potential.
Essential Job Responsibilities
* Handle incoming calls, schedule service appointments and take messages for the Service Team in a courteous and timely manner.
* Work with Client Center Schedulers as needed.
* Notify customers when vehicles are ready for pickup.
* Occasionally call customers when service to their vehicles is due.
* Walk short distances repeatedly throughout the day to assist clients, staff, and visitors.
* Follow up with clients to confirm or reschedule appointments as needed.
* Maintain accurate and organized client records in the dealership database.
* Issue loan rental contracts for customers as assigned by management.
* Check in and close rental/loan contracts for customers.
* Move vehicles for customer loan/rentals as directed by management and in accordance with dealership standards.
* Perform walk around before delivery and upon return of the vehicle loan/rental for and by customers; document any damage incurred in the vehicle.
* Other duties as assigned by Management.
Education and Requirements:
* High School diploma or equivalent.
* 1+ years experience in a fast paced customer service environment.
* Proficient computer skills; experience using word, excel and other MS products.
* Excellent communicator to support relationships with all staff, clients, visitors.
* Must be available to work Weekdays and Saturdays.
* Experience in CDK Software highly preferred.
* Must be able to read/write and speak English and Spanish proficiently.
* Must have reliable transportation on a daily basis.
$28k-36k yearly est. 60d+ ago
Patient Access Representative
Foundcare 3.8
Patient care coordinator job in West Palm Beach, FL
PRIMARY PURPOSE:
Patient Access Representatives (PAR) must have a high level of professionalism, accuracy, and timeliness. Under direction of the Practice Manager, the PAR will not only be helpful to patients but other staff members. The PAR must ensure patient's registration is completed accurately and thoroughly. Once patients have completed the registration process, the PAR will alert the medical assistant and/or phlebotomist that the patient is ready for clinical triaging.
ESSENTIAL JOB FUNCTIONS:
The PAR instructs patients to complete medical forms, review patient's account status, and update information including address, phone number, and financial classification.
The PAR will collect payment information, gather, review, and enter patient's insurance, scan all documents to complete registration, and collect/enter co-pay deductibles.
The PAR will also manage prescription refills faxed from other facilities and place in the appropriate medical provider's mailbox.
After registration is completed, the PAR will highlight electronically that the patient is ready for clinical triaging and instruct the patient where to proceed next.
The PAR will have the ability to promote a positive and cooperative work environment by communicating problems and workflow issues with supervisor and/or Medical Director, and handle conflict in an appropriate manner.
This position also entails being able to float to assist the front desk staff if needed by answering phones, scheduling appointments, checking patient into the computer system.
Must also be able to respect the culture, values and opinions of others.
Other duties as assigned.
Requirements
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of patient registration task and front desk operations.
Ability to orally communicate effectively with others, with or without the use of an interpreter.
Ability to communicate effectively in writing using the English language, with or without the use of auxiliary aids or services.
Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature.
Clear understanding that FoundCare, provides information on educating individuals on safer sex practices which would include but not be limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities as part of the agency's mission in the prevention and transmission of HIV disease.
Knowledge of community/insurance programs.
PC proficiency.
PHYSICAL REQUIREMENTS:
Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties.
Full range of body motion required. Position requires reaching, bending, and handling objects with hands and/or fingers, talking and/or hearing, and sight.
Ability to lift and carry objects weighing 25 pounds or less.
Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc.
Ability to travel to other FoundCare locations and perform job duties.
Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms.
MINIMUM QUALIFICATIONS:
High school diploma or GED.
Possess 1-2 years of office/clerical skills.
Outstanding customer service skills and the ability to interact and work with diverse populations.
Capable of high-volume data entry.
Experience in medical records and electronic billing systems.
Health Insurance experience.
Previous cash posting and accounts receivable experience.
Salary Description $17-$19 per hour
How much does a patient care coordinator earn in Port Saint Lucie, FL?
The average patient care coordinator in Port Saint Lucie, FL earns between $19,000 and $51,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Port Saint Lucie, FL