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Patient care coordinator jobs in Raleigh, NC - 205 jobs

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  • Patient Care Coordinator -Clayton Corners, NC

    Results Physiotherapy 3.9company rating

    Patient care coordinator job in Clayton, NC

    Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Clayton, NC. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $21k-32k yearly est. Auto-Apply 6d ago
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  • Patient Care Coordinator LPN, Full-time

    Hospice of Wake County Inc. 4.0company rating

    Patient care coordinator job in Raleigh, NC

    Job Description This position is responsible for providing clerical assistance to the Hospice Team Leader and clinical staff of a designated team. Duties include data entry into the patient's electronic medical record, printing and tracking of physician signatures on orders, obtaining prescriptions from physicians, and appropriate disposition of patients within Allscripts. Additional duties are performed as assigned by the Team Leader. The schedule for this position is Monday-Friday 8:00am-5:00pm; available one weekend shift per quarter; one major and one minor or three minor holidays per year. Responsibilities what you do Process comfort packs and routine admission orders; omit medications as directed by RN and fax to Enclara Pharmacia. Enter comfort packs and routine admission orders into Allscripts. Complete changes in patient data in Allscripts. Update Netsmart with patient transfers and discharges Run accumulated orders by team. Remove unnecessary orders. Send appropriate orders to Team Leaders for approval. Reprint corrected orders as necessary. Copy and mail orders to attending physicians. Track orders sent for signature. Send received orders to Medical Records. Follow up with physician offices for orders not received. Process discharge summaries for receiving provider notification. Distribute facility patient materials on newly admitted and recurring facility patients. Assist with monthly Enclara billing audits. Create, review and fax IDG materials. Entering and monthly update of physician licensure. Complete Medicare Part D coverage entry in patient medications. Mail re-certifications to physicians; track and follow-up as needed. Reorder expiring comfort packs. Provide coverage for absent CTAs as needed. Assist with clerical office duties as necessary. Coordinate delivery of patient care for assigned patient care area on a 24-hour/day basis. Coordinate and problem-solve patient care issues with patients, families, physicians, agency staff and other health care providers as indicated. Ensure documentation of patient care is complete, timely, and accurate in accordance with TL processes, policies, procedures and regulatory requirements. Manage various personnel actions including coordination of scheduling. Develop and implement processes to enhance clinical operations and practices for ongoing quality improvement. Coordinate clinical compliance with all regulatory and accreditation needs of the agency. Participate in interdisciplinary group (IDG) meetings and case conferences. Oversee preparation of per diem staff calendar/scheduling. Attend seminars/workshops as appropriate. Covers at least one holiday per year as assigned. Professionally manages time, people, and technology. Perform other duties as assigned by supervisor. Expectations how you do it TL Core Values are exemplified in all interactions with internal and external customers. Adheres to TL policies, procedures and guidelines. Adheres to NHPCO Ethical Practices. Comply with Medicare and Medicaid Guidelines. Requirements what you need Active Licensed Practical Nurse and 1-2 years experience in a healthcare setting working with busy phones, scheduling and regular multitasking. Must possess good organizational skills and be able to work independently. Must be able to enter, travel, and function in the workplace as appropriate to the need. Must have sensory abilities to complete communication and documentation requirements of the job. May be required to lift up to 30 pounds. May be required to sit at a computer monitor and use repetitive motor techniques for prolonged periods of time. Experience using computer patient information systems, Word and Excel required. Experience in a healthcare setting, knowledge of 485's preferred.
    $30k-50k yearly est. 4d ago
  • CARES Coordinator

    Nc State University 4.0company rating

    Patient care coordinator job in Raleigh, NC

    Preferred Qualifications Demonstrated experience with risk assessment Demonstrated knowledge of case management systems (preferably in a higher education setting), and/or experience working as part of a case management support team Demonstrated history of effective collaborations across a complex array of multiple agencies within a university setting Excellent skills and experience in working with underrepresented student populations Strong working knowledge of various federal and state laws affecting issues of privacy and confidentiality, disability accommodations and support, and response to sexual violence Experience with supervision and training Broad knowledge of best practices and current national trends related to higher education case management Licensed social workers are strongly encouraged to apply Work Schedule Monday - Friday, 8:00 AM - 5:00 PM with some nights and weekends
    $33k-42k yearly est. 60d+ ago
  • Patient Care Coordinator

    Royal Oak Dental Group

    Patient care coordinator job in Raleigh, NC

    Position Overview: Royal Oak Dental Group is dedicated to providing exceptional dental care. We believe that every patient deserves an incredible dentist who possesses both extensive knowledge and the ability to explain specific needs clearly and understandably. As a Patient Care Coordinator, you will play a crucial role in ensuring our patients receive comprehensive care, utilizing state-of-the-art equipment, and the expertise of our highly trained doctors. Benefits: Health, Dental, Vision, and Life Insurance 401(k) Paid Time Off (PTO) and Holiday Pay Competitive pay Schedule: Monday through Thursday 7:00 a.m. to 4:30 p.m. Key Responsibilities: Patient Interaction: Serve as the first point of contact for patients, welcoming them warmly and addressing their needs professionally and empathetically. Answer phone calls, triage issues, and handle patient requests, concerns, and complaints in a friendly and efficient manner. Discuss treatment plans, insurance coverage, and patient balances clearly with patients. Scheduling and Coordination: Schedule appointments and manage the daily schedule to optimize efficiency and capacity. Ensure all hygiene patients are scheduled for follow-up appointments at the end of their visit. Work on continuing care and overdue treatment lists, contacting patients promptly once preauthorization is received from insurance. Payment Handling: Determine patient co-pays, deductibles, and other expenses prior to appointments and document them accurately. Accept and record payments made at the time of service, via mail, and over the telephone. Present payment options to patients and make necessary arrangements according to practice protocols. Pre-Appointment Preparation: Ensure all necessary radiographs, lab cases, paperwork, and other information are updated and complete prior to patient appointments. Verify that medical clearances are received if needed before appointments. Administrative Support: Send requested records to patients and update patient files. Check in lab cases and document appointments with pertinent information. Assist the Team Lead with other administrative tasks as needed. Perform any other duties as assigned. Qualifications: Proficiency with Eaglesoft software is required. Strong phone and scheduling skills. Two years of dental experience is required. Excellent communication and interpersonal skills. Ability to manage multiple tasks efficiently and effectively. Join Royal Oak Dental Group and help us provide the best dental care to our patients with your exceptional organizational and communication skills.
    $22k-36k yearly est. 60d+ ago
  • Patient Care Coordinator I

    Atlantic Reproductive Medicine Specialists

    Patient care coordinator job in Raleigh, NC

    Patient Care Coordinator Atlantic Reproductive Medicine Specialists is calling all candidates who are interested in a full-time Patient Care Coordinator job in the Raleigh, NC area to apply to join our amazing team! WHY YOU SHOULD JOIN OUR TEAM We are an established fertility clinic that invests in our team and offers real opportunities for career growth. The work schedule for this position is 7:00 AM to 4:30 PM, Monday-Thursday and 7:00 AM to 3:00 PM on Fridays. We pay this full-time Patient Care Coordinator role at a starting wage depending on years of experience. Our team also enjoys great benefits, including medical, dental, a 401(k)-retirement plan, and additional supplemental insurance, such as life, short-term and long-term disability, and more! We also encourage a healthy work-life balance by offering paid time off, 9 paid holidays, and having our workday end at 3 pm on Fridays. If that wasn't enough, we also provide lunches and snacks as well as work uniforms and scrubs. We even make it easy to apply with our initial quick and easy mobile-optimized application. If we have your attention, please continue reading! ABOUT ATLANTIC REPRODUCTIVE MEDICINE SPECIALISTS We are a fertility clinic in Raleigh that blends a visionary approach to personalizing fertility care with the most advanced assisted reproductive technologies. We have more than 30 years of experience assisting patients in need through IVF, egg donation, sperm banking, and more. Our mission is to provide the highest possible level of personalized fertility care by forming meaningful relationships with our staff, our colleagues, our patients, and their doctors: Building Families Togetherâ„¢. Our staff is passionate about the work they do every day and work as a team to provide the best possible care to our patients. We understand that our employees are our most valuable asset. To attract and retain staff that is dedicated and always willing to go above and beyond, we offer competitive pay, generous benefits, and a positive work environment. ARE YOU A GOOD FIT? For this position at our fertility clinic, we are looking for someone who has a compassionate, empathetic nature in all interactions with patients. Ask yourself: Are you very knowledgeable in dealing with insurance companies? Do you have great communication skills and have a determination to advocate on behalf of patients? Can you manage your time well and prioritize multiple tasks effectively? Can you devote yourself to our patients and uprightly follow procedures and protocols? Do you take pride in quality service and look forward to learning more every day? If so, please consider applying for this Patient Care Coordinator position today! WHAT WE NEED FROM YOU As a Patient Care Coordinator in our fertility clinic, you play a big role in ensuring complete and accurate patient registration. Every day you will greet patients with a smile while maintaining a positive welcoming atmosphere. You will schedule, confirm, and reschedule appointments with a friendly demeanor. You will communicate with patients through email, in-person, or by phone. You love helping others while keeping our operations running smoothly. If you can do those things and meet the following requirements, we would be happy to have you as part of our team! 1+ years' experience in a medical office setting, preferably OB/GYN Ability to handle a fast-paced environment with strict attention to detail Strong communication skills both verbal and nonverbal Strong adaptability and flexibility skills Detail-oriented and computer-savvy Ability to accept feedback Strong organization, multi-tasking, and time management skills Ability to create and maintain positive working relationships with team members Apply today to become our full-time Patient Care Coordinator. We can't wait to hear from you! Location: 27617
    $22k-36k yearly est. 60d ago
  • Patient Care Coordinator

    Raleigh Capitol Ear, Nose, and Throat

    Patient care coordinator job in Raleigh, NC

    Job Description Are you looking for an exciting opportunity where you can make a difference in the lives of patients? Raleigh Capitol Ear, Nose, and Throat is seeking a dedicated and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in providing exceptional patient care and ensuring a smooth and efficient workflow within our clinic. In this position, you will have the opportunity to interact with patients on a daily basis, assisting them with scheduling appointments, answering their questions, and addressing any concerns they may have. You will also collaborate with healthcare professionals to coordinate patient care and ensure that each patient receives the attention and support they need. This position is ideal for someone who enjoys working in a fast-paced environment and has excellent communication and organizational skills. The pay for this position is competitive and commensurate with experience. If you are passionate about providing excellent patient care and want to be part of a team that values collaboration and professionalism, we encourage you to apply for this exciting opportunity. Your day as a Patient Care Coordinator As a newly hired Patient Care Coordinator at Raleigh Capitol Ear, Nose, and Throat, you can expect to play a crucial role in ensuring a seamless patient experience. On a day-to-day basis, you will be responsible for managing patient inquiries, assisting with scheduling appointments, and maintaining accurate patient records. You will have the opportunity to greet and check-in patients, ensuring they feel comfortable and well-informed throughout their visit. Additionally, you will coordinate patient referrals, communicate with healthcare providers, and facilitate the necessary paperwork. Attention to detail is crucial in this position, as you will be responsible for verifying insurance information and accurately entering patient data into the electronic medical records system. You will also collaborate with the clinical team to ensure a smooth patient flow and address any patient concerns or questions that may arise. This role requires exceptional communication skills, both in person and over the phone, as you will regularly interact with patients and their families. Your ability to work effectively in a fast-paced environment while maintaining a friendly and professional demeanor is essential to success in this role. Would you be a great Patient Care Coordinator? To excel as a Patient Care Coordinator at Raleigh Capitol Ear, Nose, and Throat, certain skills are essential. Strong organizational abilities are crucial in managing appointments, patient records, and coordinating care. You should have excellent attention to detail to ensure accuracy in patient data and insurance information. Exceptional communication skills are necessary for effectively interacting with patients, their families, and healthcare providers. The ability to empathize and provide compassionate support to patients during their visits is crucial. You should possess active listening skills to address patient concerns and questions accurately. Proficiency in using electronic medical records (EMR) systems and other healthcare software is highly desirable. Familiarity with scheduling tools and medical terminology is also advantageous. A solution-oriented mindset and the ability to work well under pressure are essential to meet the demands of a fast-paced clinic environment. You should be adaptable and flexible in handling unexpected situations while maintaining professionalism and patient confidentiality. If you possess these skills and are excited about contributing to the exceptional patient care provided by Raleigh Capitol Ear, Nose, and Throat, we invite you to apply for this position. Make your move If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!
    $22k-36k yearly est. 14d ago
  • Patient Care Coordinator

    Preservendo

    Patient care coordinator job in Cary, NC

    Join Our Team as a Patient Care Coordinator at PreservEndo! About Us: At PreservEndo, we don't just save teeth - we create smiles! We're a highly trusted endodontic practice proudly serving the Cary and Zebulon communities (and beyond). Our passion lies in delivering top-notch care with a compassionate touch. We're not just a dental office - we're a team that treats patients like family in a fun, welcoming, and supportive environment. The Role: Are you the kind of person who thrives on making others feel comfortable, organized, and informed? If so, you might be the perfect fit for our Patient Care Coordinator role! You'll be the friendly voice and smiling face that makes every patient feel like a VIP, all while keeping our schedule running like clockwork and managing essential office tasks. What You'll Do: Keep our appointment schedule as polished. Help patients navigate their treatment plans, insurance questions, and balances with confidence. Ensure every patient's records, radiographs, and paperwork are completed prior to their appointments. Jump in where needed to support the team and keep operations running seamlessly. What We Offer: Competitive Pay - Because your time and talent are invaluable. 401(k) Plan - Start planning for your future today. Medical, Dental, and Vision Insurance - We've got you covered! Paid Time Off (PTO) & Holiday Pay - Recharge, relax, and enjoy the holidays. Mileage Reimbursement - We'll make sure your travel between our Cary and Zebulon offices is hassle-free. What You Bring to the Table: A high school diploma or equivalent (we know you're a superstar, but this is step one). At least one year of dental office experience (bonus points for endodontic know-how!). Bilingual skills are required. A knack for staying organized and calm under pressure. A friendly, can-do attitude that makes every day a little brighter. When & Where: Monday and Wednesday - Cary Location Tuesday and Thursday - Zebulon Location Schedule - Monday through Thursday, 6:40 AM to 4:30 PM If you're ready to bring your positive energy, organizational skills, and people-first mindset to a practice that truly makes a difference, we'd love to hear from you!
    $22k-37k yearly est. 60d+ ago
  • Patient Care Coordinator (Bilingual Required)

    Piedmont Health Services 4.3company rating

    Patient care coordinator job in Moncure, NC

    Job Description Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title - Patient Care Coordinator (Must be fluent in Spanish) Department - Operations Reports to - Center Manager Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Plan Paid Holidays CME (Continuing Medical Education) About Position: Cross trained to perform the following functions for the patient-check-in, registration, billing, referral, medical records and appointment scheduling. Provides excellent customer service. Work Location: Moncure CHC - 7228 Moncure-Pittsboro Road, Moncure, NC 27559 Schedule: Monday: 8:00am - 5:00pm, Tuesday: 8:00am - 5:00pm, Wednesday: 8:00am - 5:00pm, Thursday: 8:00am-8:00pm, Friday: 8:00am - 1:00pm, Saturday: 8:00am - 1:00pm (Rotating) Required Travel: N/A (Subject to change) Duties/ Responsibilities - Check in patients - Includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records. Assures completion of the registration process. Check-out patients and completes necessary close documentation. Answers center phone calls in a timely, professional and efficient manner. Demonstrates understanding of HIPAA and release of medical information. Schedules patient appointments. Collects office visits payments. Attends Center staff meetings and other corporate trainings/meetings as necessary. Performances all others duties as assigned or needed. Administrative Duties - All other duties as assigned. Understands all codes and drills. Qualifications - Education/Experience: High school diploma; Preferred experience, one to two years of customer service in health care setting. Required: Bilingual (Spanish/English), Excellent communication skills required. Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. Pay Range: $16.43/Hourly - $22.08/Hourly ( commensurate with years of experience) EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by ExactHire:190296
    $16.4-22.1 hourly 17d ago
  • Patient Care Coordinator

    Nu Image 3.8company rating

    Patient care coordinator job in Holly Springs, NC

    Full-time Description At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us. Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality. Key Responsibilities: Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate. Payment Collection: Collect co-payments and manage billing inquiries. Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently. Communication: Answer phone calls and emails promptly, providing accurate information and assistance. Referrals Management: Communicate with referring offices and follow up with patients as necessary. Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated. Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations. Qualifications: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multi-task and manage time effectively in a fast-paced environment. Proficient in using dental practice management software, required. Previous experience in a dental or medical office is preferred. A positive attitude and a team-oriented approach to work. Schedule: Tuesday through Friday 6:45 a.m. to 5:00 p.m. and MONDAY OFF Travel: Traveling between Holly Springs and Cary locations Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
    $25k-34k yearly est. 60d+ ago
  • Triangle Visions Durham Patient Care Coordinator

    Essilorluxottica

    Patient care coordinator job in Durham, NC

    Requisition ID: 910943 Store #: 00T046 TV Optometry - Durham Position:Full-TimeTotal Rewards: Benefits/Incentive Information Triangle Visions Optometry has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Durham Nearest Secondary Market: Raleigh Job Segment: Patient Care, Nursing, Medical, Ophthalmic, Optometry, Healthcare
    $22k-37k yearly est. 31d ago
  • Patient Care Coordinator -Clayton Corners, NC

    Upstream Rehabilitation

    Patient care coordinator job in Clayton, NC

    Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Clayton, NC. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
    $22k-36k yearly est. Auto-Apply 6d ago
  • Patient Care Representative I

    Goodvets

    Patient care coordinator job in Cary, NC

    GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams-and unparalleled service for today's pet parents. As a Veterinary Assistant, you are an essential part of our clinical team, supporting doctors and technicians in delivering excellent care while ensuring that our hospital environment is clean, well-stocked, and welcoming. Your attention to detail, compassion for animals, and strong work ethic contribute directly to the experience of every pet and client. This is more than a support role-it's a hands-on opportunity to grow your skills, contribute meaningfully, and be a part of a collaborative, high-performing team. Maintain clean, organized exam rooms, kennels, and treatment areas Feed, walk, bathe, and monitor hospitalized and boarding patients Safely restrain animals for exams, treatments, and procedures Collect and label samples for diagnostic testing Prepare surgical and exam rooms, including sterilization of instruments and equipment Observe and report signs of illness, distress, or abnormal behavior Keep exam and treatment areas fully stocked with necessary supplies Assist with medication dispensing and ensure accurate patient records Support technicians in prepping patients for surgery, imaging, and diagnostics Stand, walk, and move throughout the hospital for extended periods; lift and carry up to 50 lbs Work safely around anesthesia, radiation, and potential exposure to infectious diseases Previous experience in animal care or veterinary setting (preferred) A compassionate, team-first attitude and strong communication skills Ability to multitask and stay organized in a fast-paced environment Flexibility to work evenings, weekends, and holidays A proactive mindset with a desire to learn and grow professionally Comprehensive Benefits Package: Medical, dental, and vision insurance to keep you and your family well-plus flexible spending options and disability coverage 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location A Culture that Values You: Join a team that leads with empathy, prioritizes collaboration, and celebrates each other's wins-big and small At GoodVets, you're not just a technician-you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional-together.
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator

    UNC-Chapel Hill

    Patient care coordinator job in Chapel Hill, NC

    A SIGN -ON BONUS OF $3,000 IS AVAILABLE FOR THE SUCCESSFUL APPLICANT FOR THIS POSITION PAID IN 2 INSTALLMENTS WITHIN 12 MONTHS OF HIRE . $1,500 WITHIN 30 DAYS OF HIRE DATE AND $1,500 12 MONTHS AFTER HIRE DATE . The Patient Care Coordinator has five primary responsibilities: - the monitoring and coordination of patient care provided in the Periodontology Graduate dental clinic to assure efficient delivery of high quality patient-centered-care - tracking the performance of residents to ensure that residents provide excellent patient management and that residents are receiving the appropriate educational experiences and are progressing towards competence and graduation - participate in and help coordinate the delivery, development and continuous improvement of the periodontology program - participate in the risk management process by acting as compliance officer and as an ombudsman/ombudswoman in the clinic - supervision of others Work Schedule Monday through Friday, 8:00am to 5:00 pm
    $1.5k monthly 36d ago
  • Part-time Front Office Coordinator

    Watson Companies 3.5company rating

    Patient care coordinator job in Chapel Hill, NC

    Join the iT Family as Our Director of First Impressions (Front Office Coordinator) - Chapel Hill Are you ready to be the most important person our patients interact with? Integrative Therapies is a locally-owned physical therapy and wellness business dedicated to providing world-class care and a 5-star client experience in North Carolina for over 25 years. We're not just looking for a receptionist; we're seeking a Director of First Impressions-the ultimate Servant Leader who will anchor our Chapel Hill clinic. If you thrive in a high-performing, values-based culture and are driven by a Service First mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives. What You'll Do: Your Key Role in Delivering Excellence This role is about much more than administrative tasks-it's about embodying our Growth Mindset and creating an Amazing and welcoming environment that sets the tone for unmatched care. You will be the front-line champion for a well-executed patient care process. Be the Face of iT: Create the positive first impressions and provide the outstanding customer service that makes us the provider of choice. Master the Schedule (Schedule Tetris!): Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a 90% patient arrival rate by using our "clinic convenience and service" principles. Financial & Compliance Expert: Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to HIPAA regulations for all protected health information. Communication Hub: Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams. Operational Excellence: Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to improving processes and systems. What You'll Bring: Skills and Values We hire based on our Core Values and look for people who are eager, helpful, communicative, and listening. Required: A true Serve Others focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves. Demonstrated Enthusiasm and a relentlessly positive attitude. Highly proficient computer and organizational skills. Excellent verbal and written communication. Preferred: Experience (1+ year strongly preferred) in a customer service or medical office administration role. Knowledge of medical office procedures, including a web-based EMR platform (like our cutting-edge, AI-driven EMR). Familiarity with medical coding, insurance verification, and third-party payer processes. Compensation and Details We are committed to investing in our people! This is an opportunity for continual growth in your competence and a chance to truly Level-Up Our Team. Pay Rate: $16 - $18 per hour, depending on experience. Schedule: Part-time, Monday-Friday, between the hours of 8:00 AM-5:00 PM. Location: In-person at our Chapel Hill, NC 27514 office. (Reliable commute or planned relocation required.) This position is a part of the Watson Companies family. We look forward to meeting you!
    $16-18 hourly Auto-Apply 44d ago
  • Patient Services Coordinator

    First Choice Community Health Centers 4.2company rating

    Patient care coordinator job in Lillington, NC

    Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services. Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination. Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner. Coordinate/Assist patients' transportation coordination in timely manner. Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response. Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information. Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment. Take phone messages, as needed, and distribute them to appropriate personnel. Assist patients complete necessary forms. Work at different FCCHC locations as needed. Ensure timely delivery of outside mail and communication. Cover front desk/call center vacancies as needed. Other duties as assigned.
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Registration Specialist - Continuing Education

    Nash Community College 4.3company rating

    Patient care coordinator job in Rocky Mount, NC

    Responsible for serving as the initial contact and representative for Continuing Education. Must be cordial, cooperative, and neat in appearance at all times. * Responsible for assisting all inquiries by phone, visitation, or email by giving information or directing individuals to the necessary location and/or person. * Perform clerical duties as assigned by the Continuing Education Registrar. * Prepare and maintain changes to the Continuing Education Schedule booklet each semester including compiling, designing, and proofing class data. * Responsible for pre-registration of Continuing Education classes. * Register, collect, verify and forward monies collected during registration to the Business Office. * Maintain the Continuing Education weekly and weekend class schedule through the Google calendar. * Inform the switchboard of all locations for activities scheduled by the department. * Contact students if class is canceled, document roster and forward refund forms to the business office. * Maintain front desk forms printed including but not limited to registration forms, campus maps, TABE Test Referral forms, fax cover sheets, and class supplies list. * Coordinate continuing education night duty work schedule. * Maintain inventory for department office supplies and order when needed. * Coordinate departmental functions and meetings. * Review and revise annually the continuing education information for college catalog, and college calendar. * Create and maintain class files from the Continuing Education Schedule booklet. * Send Departmental emails when a class is full, canceled and/or when changes occur. * Maintain lists of student names/numbers for when classes are added or advertised. * Distribute departmental mail. * Input requisitions in E-Procurement System. * Notarize student forms for College and Career Readiness, Business Office and HR Forms for employees. * Shred credit card payment numbers and student information when no longer needed. * Reserve rooms in google calendar. * Input company sponsorships and student registrations and post payments. * Revise class information sheets and continuing education forms. * Maintain copier, fax, printer machines with paper and toner and empty shredder. * Mail Continuing Education schedule/class information requested by the public. * Maintain the Continuing Education Bulletin Board. * Distance Learning Assistant for ED2GO. * Participate in professional development activities provided by NCC. * Participate in College events and activities. * Maintain regular and consistent on-site attendance during normal hours of college operations in fulfillment of duties not inconsistent with the expectations for full-time employees and College policies and procedures. * Initiate and answer telephone calls and video conference calls. * Perform duties as assigned which will contribute to the efficient and effective operation of NCC. * Serve on various committees as assigned. * Participate in and support ongoing assessment, planning and evaluation to improve student learning. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees may request reasonable accommodation(s) if necessary to perform the essential functions of the job. * Maintain stationary position, sitting or standing, for extended periods of time. * Operate a computer and other office productivity machinery. * Ability to maintain files in file cabinets. * Occasionally lift, move, transport, install, or remove items weighing up to 15 pounds. * The ability to communicate information so that others understand. * The ability to observe details. A minimum of a high school diploma required. Proficiency with Microsoft Office software.Associate's Degree in Business Administration or Office Administration from a regionally accredited institution with 2 years relevant experience preferred. Notary Public preferred.
    $25k-31k yearly est. 1d ago
  • Patient Care Coordinator

    Preservendo

    Patient care coordinator job in Cary, NC

    Job DescriptionDescription: Join Our Team as a Patient Care Coordinator at PreservEndo! About Us: At PreservEndo, we don't just save teeth - we create smiles! We're a highly trusted endodontic practice proudly serving the Cary and Zebulon communities (and beyond). Our passion lies in delivering top-notch care with a compassionate touch. We're not just a dental office - we're a team that treats patients like family in a fun, welcoming, and supportive environment. The Role: Are you the kind of person who thrives on making others feel comfortable, organized, and informed? If so, you might be the perfect fit for our Patient Care Coordinator role! You'll be the friendly voice and smiling face that makes every patient feel like a VIP, all while keeping our schedule running like clockwork and managing essential office tasks. What You'll Do: Keep our appointment schedule as polished. Help patients navigate their treatment plans, insurance questions, and balances with confidence. Ensure every patient's records, radiographs, and paperwork are completed prior to their appointments. Jump in where needed to support the team and keep operations running seamlessly. What We Offer: Competitive Pay - Because your time and talent are invaluable. 401(k) Plan - Start planning for your future today. Medical, Dental, and Vision Insurance - We've got you covered! Paid Time Off (PTO) & Holiday Pay - Recharge, relax, and enjoy the holidays. Mileage Reimbursement - We'll make sure your travel between our Cary and Zebulon offices is hassle-free. What You Bring to the Table: A high school diploma or equivalent (we know you're a superstar, but this is step one). At least one year of dental office experience (bonus points for endodontic know-how!). Bilingual skills are required. A knack for staying organized and calm under pressure. A friendly, can-do attitude that makes every day a little brighter. When & Where: Monday and Wednesday - Cary Location Tuesday and Thursday - Zebulon Location Schedule - Monday through Thursday, 6:40 AM to 4:30 PM If you're ready to bring your positive energy, organizational skills, and people-first mindset to a practice that truly makes a difference, we'd love to hear from you! Requirements:
    $22k-37k yearly est. 12d ago
  • Patient Care Coordinator (Bilingual Required)

    Piedmont Health Services 4.3company rating

    Patient care coordinator job in Siler City, NC

    Job Description Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title - Patient Care Coordinator (Must be fluent in Spanish) Department - Operations Reports to - Center Manager Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Plan Paid Holidays CME (Continuing Medical Education) About Position: Cross trained to perform the following functions for the patient-check-in, registration, billing, referral, medical records and appointment scheduling. Provides excellent customer service. Work Location: 224 South 10th Avenue Siler City, NC 27344 Schedule: Monday: 8:00am - 8:00pm, Tuesday-Wednesday: 8:00am - 5:00pm, Thursday: 8:00am-8:00pm, Friday: 8:00am - 5:00pm, Saturday: (Rotating) Required Travel: N/A (Subject to change) Duties/ Responsibilities - Check in patients - Includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records. Assures completion of the registration process. Check-out patients and completes necessary close documentation. Answers center phone calls in a timely, professional and efficient manner. Demonstrates understanding of HIPAA and release of medical information. Schedules patient appointments. Collects office visits payments. Attends Center staff meetings and other corporate trainings/meetings as necessary. Performances all others duties as assigned or needed. Administrative Duties - All other duties as assigned. Understands all codes and drills. Qualifications - Education/Experience: High school diploma; Preferred experience, one to two years of customer service in health care setting. Required: Bilingual (Spanish/English), Excellent communication skills required. Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. Pay Range: $16.43/Hourly - $22.08/Hourly ( commensurate with years of experience) EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by ExactHire:164551
    $16.4-22.1 hourly 12d ago
  • Patient Care Coordinator -Clayton Corners, NC

    Upstream Rehabilitation Inc.

    Patient care coordinator job in Clayton, NC

    Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Clayton, NC. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
    $22k-36k yearly est. 7d ago
  • Triangle Visions Hillsborough Patient Care Coordinator

    Essilorluxottica

    Patient care coordinator job in Hillsborough, NC

    Requisition ID: 912229 Store #: 00T051 TV Optometry - Hillsborough Position:Full-TimeTotal Rewards: Benefits/Incentive Information Triangle Visions Hillsborough has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Greensboro Job Segment: Nursing, Patient Care, Ophthalmic, Optometry, Medical, Healthcare
    $22k-37k yearly est. 20d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Raleigh, NC?

The average patient care coordinator in Raleigh, NC earns between $17,000 and $46,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Raleigh, NC

$28,000

What are the biggest employers of Patient Care Coordinators in Raleigh, NC?

The biggest employers of Patient Care Coordinators in Raleigh, NC are:
  1. TEKsystems
  2. Preservendo
  3. Hospice of Wake County
  4. Morningside
  5. Atlantic Reproductive Medicine Specialists
  6. Raleigh Capitol Ear, Nose, and Throat
  7. Royal Oak Dental Group
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