Patient care coordinator jobs in Raleigh, NC

Job Description This position is responsible for providing clerical assistance to the Hospice Team Leader and clinical staff of a designated team. Duties include data entry into the patient's electronic medical record, printing and tracking of physician signatures on orders, obtaining prescriptions from physicians, and appropriate disposition of patients within Allscripts. Additional duties are performed as assigned by the Team Leader. The schedule for this position is Monday-Friday 8:00am-5:00pm; available one weekend shift per quarter; one major and one minor or three minor holidays per year. Responsibilities what you do Process comfort packs and routine admission orders; omit medications as directed by RN and fax to Enclara Pharmacia. Enter comfort packs and routine admission orders into Allscripts. Complete changes in patient data in Allscripts. Update Netsmart with patient transfers and discharges Run accumulated orders by team. Remove unnecessary orders. Send appropriate orders to Team Leaders for approval. Reprint corrected orders as necessary. Copy and mail orders to attending physicians. Track orders sent for signature. Send received orders to Medical Records. Follow up with physician offices for orders not received. Process discharge summaries for receiving provider notification. Distribute facility patient materials on newly admitted and recurring facility patients. Assist with monthly Enclara billing audits. Create, review and fax IDG materials. Entering and monthly update of physician licensure. Complete Medicare Part D coverage entry in patient medications. Mail re-certifications to physicians; track and follow-up as needed. Reorder expiring comfort packs. Provide coverage for absent CTAs as needed. Assist with clerical office duties as necessary. Coordinate delivery of patient care for assigned patient care area on a 24-hour/day basis. Coordinate and problem-solve patient care issues with patients, families, physicians, agency staff and other health care providers as indicated. Ensure documentation of patient care is complete, timely, and accurate in accordance with TL processes, policies, procedures and regulatory requirements. Manage various personnel actions including coordination of scheduling. Develop and implement processes to enhance clinical operations and practices for ongoing quality improvement. Coordinate clinical compliance with all regulatory and accreditation needs of the agency. Participate in interdisciplinary group (IDG) meetings and case conferences. Oversee preparation of per diem staff calendar/scheduling. Attend seminars/workshops as appropriate. Covers at least one holiday per year as assigned. Professionally manages time, people, and technology. Perform other duties as assigned by supervisor. Expectations how you do it TL Core Values are exemplified in all interactions with internal and external customers. Adheres to TL policies, procedures and guidelines. Adheres to NHPCO Ethical Practices. Comply with Medicare and Medicaid Guidelines. Requirements what you need Active Licensed Practical Nurse and 1-2 years experience in a healthcare setting working with busy phones, scheduling and regular multitasking. Must possess good organizational skills and be able to work independently. Must be able to enter, travel, and function in the workplace as appropriate to the need. Must have sensory abilities to complete communication and documentation requirements of the job. May be required to lift up to 30 pounds. May be required to sit at a computer monitor and use repetitive motor techniques for prolonged periods of time. Experience using computer patient information systems, Word and Excel required. Experience in a healthcare setting, knowledge of 485's preferred.

Our office, Triangle Implant Center - Durham, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 1 year of proven experience as front desk representative, agent or relevant position Biligual Required Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range $17 - $30 USD Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

Are you looking for an exciting opportunity where you can make a difference in the lives of patients? Raleigh Capitol Ear, Nose, and Throat is seeking a dedicated and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in providing exceptional patient care and ensuring a smooth and efficient workflow within our clinic. In this position, you will have the opportunity to interact with patients on a daily basis, assisting them with scheduling appointments, answering their questions, and addressing any concerns they may have. You will also collaborate with healthcare professionals to coordinate patient care and ensure that each patient receives the attention and support they need. This position is ideal for someone who enjoys working in a fast-paced environment and has excellent communication and organizational skills. The pay for this position is competitive and commensurate with experience. If you are passionate about providing excellent patient care and want to be part of a team that values collaboration and professionalism, we encourage you to apply for this exciting opportunity. Your day as a Patient Care Coordinator As a newly hired Patient Care Coordinator at Raleigh Capitol Ear, Nose, and Throat, you can expect to play a crucial role in ensuring a seamless patient experience. On a day-to-day basis, you will be responsible for managing patient inquiries, assisting with scheduling appointments, and maintaining accurate patient records. You will have the opportunity to greet and check-in patients, ensuring they feel comfortable and well-informed throughout their visit. Additionally, you will coordinate patient referrals, communicate with healthcare providers, and facilitate the necessary paperwork. Attention to detail is crucial in this position, as you will be responsible for verifying insurance information and accurately entering patient data into the electronic medical records system. You will also collaborate with the clinical team to ensure a smooth patient flow and address any patient concerns or questions that may arise. This role requires exceptional communication skills, both in person and over the phone, as you will regularly interact with patients and their families. Your ability to work effectively in a fast-paced environment while maintaining a friendly and professional demeanor is essential to success in this role. Would you be a great Patient Care Coordinator? To excel as a Patient Care Coordinator at Raleigh Capitol Ear, Nose, and Throat, certain skills are essential. Strong organizational abilities are crucial in managing appointments, patient records, and coordinating care. You should have excellent attention to detail to ensure accuracy in patient data and insurance information. Exceptional communication skills are necessary for effectively interacting with patients, their families, and healthcare providers. The ability to empathize and provide compassionate support to patients during their visits is crucial. You should possess active listening skills to address patient concerns and questions accurately. Proficiency in using electronic medical records (EMR) systems and other healthcare software is highly desirable. Familiarity with scheduling tools and medical terminology is also advantageous. A solution-oriented mindset and the ability to work well under pressure are essential to meet the demands of a fast-paced clinic environment. You should be adaptable and flexible in handling unexpected situations while maintaining professionalism and patient confidentiality. If you possess these skills and are excited about contributing to the exceptional patient care provided by Raleigh Capitol Ear, Nose, and Throat, we invite you to apply for this position. Make your move If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!

Position Overview: Royal Oak Dental Group is dedicated to providing exceptional dental care. We believe that every patient deserves an incredible dentist who possesses both extensive knowledge and the ability to explain specific needs clearly and understandably. As a Patient Care Coordinator, you will play a crucial role in ensuring our patients receive comprehensive care, utilizing state-of-the-art equipment, and the expertise of our highly trained doctors. Benefits: Health, Dental, Vision, and Life Insurance 401(k) Paid Time Off (PTO) and Holiday Pay Competitive pay Schedule: Monday through Thursday 7:00 a.m. to 4:30 p.m. Key Responsibilities: Patient Interaction: Serve as the first point of contact for patients, welcoming them warmly and addressing their needs professionally and empathetically. Answer phone calls, triage issues, and handle patient requests, concerns, and complaints in a friendly and efficient manner. Discuss treatment plans, insurance coverage, and patient balances clearly with patients. Scheduling and Coordination: Schedule appointments and manage the daily schedule to optimize efficiency and capacity. Ensure all hygiene patients are scheduled for follow-up appointments at the end of their visit. Work on continuing care and overdue treatment lists, contacting patients promptly once preauthorization is received from insurance. Payment Handling: Determine patient co-pays, deductibles, and other expenses prior to appointments and document them accurately. Accept and record payments made at the time of service, via mail, and over the telephone. Present payment options to patients and make necessary arrangements according to practice protocols. Pre-Appointment Preparation: Ensure all necessary radiographs, lab cases, paperwork, and other information are updated and complete prior to patient appointments. Verify that medical clearances are received if needed before appointments. Administrative Support: Send requested records to patients and update patient files. Check in lab cases and document appointments with pertinent information. Assist the Team Lead with other administrative tasks as needed. Perform any other duties as assigned. Qualifications: Proficiency with Eaglesoft software is required. Strong phone and scheduling skills. Two years of dental experience is required. Excellent communication and interpersonal skills. Ability to manage multiple tasks efficiently and effectively. Join Royal Oak Dental Group and help us provide the best dental care to our patients with your exceptional organizational and communication skills.

Patient Care Coordinator Atlantic Reproductive Medicine Specialists is calling all candidates who are interested in a full-time Patient Care Coordinator job in the Raleigh, NC area to apply to join our amazing team! WHY YOU SHOULD JOIN OUR TEAM We are an established fertility clinic that invests in our team and offers real opportunities for career growth. The work schedule for this position is 7:00 AM to 4:30 PM, Monday-Thursday and 7:00 AM to 3:00 PM on Fridays. We pay this full-time Patient Care Coordinator role at a starting wage depending on years of experience. Our team also enjoys great benefits, including medical, dental, a 401(k)-retirement plan, and additional supplemental insurance, such as life, short-term and long-term disability, and more! We also encourage a healthy work-life balance by offering paid time off, 9 paid holidays, and having our workday end at 3 pm on Fridays. If that wasn't enough, we also provide lunches and snacks as well as work uniforms and scrubs. We even make it easy to apply with our initial quick and easy mobile-optimized application. If we have your attention, please continue reading! ABOUT ATLANTIC REPRODUCTIVE MEDICINE SPECIALISTS We are a fertility clinic in Raleigh that blends a visionary approach to personalizing fertility care with the most advanced assisted reproductive technologies. We have more than 30 years of experience assisting patients in need through IVF, egg donation, sperm banking, and more. Our mission is to provide the highest possible level of personalized fertility care by forming meaningful relationships with our staff, our colleagues, our patients, and their doctors: Building Families Together™. Our staff is passionate about the work they do every day and work as a team to provide the best possible care to our patients. We understand that our employees are our most valuable asset. To attract and retain staff that is dedicated and always willing to go above and beyond, we offer competitive pay, generous benefits, and a positive work environment. ARE YOU A GOOD FIT? For this position at our fertility clinic, we are looking for someone who has a compassionate, empathetic nature in all interactions with patients. Ask yourself: Are you very knowledgeable in dealing with insurance companies? Do you have great communication skills and have a determination to advocate on behalf of patients? Can you manage your time well and prioritize multiple tasks effectively? Can you devote yourself to our patients and uprightly follow procedures and protocols? Do you take pride in quality service and look forward to learning more every day? If so, please consider applying for this Patient Care Coordinator position today! WHAT WE NEED FROM YOU As a Patient Care Coordinator in our fertility clinic, you play a big role in ensuring complete and accurate patient registration. Every day you will greet patients with a smile while maintaining a positive welcoming atmosphere. You will schedule, confirm, and reschedule appointments with a friendly demeanor. You will communicate with patients through email, in-person, or by phone. You love helping others while keeping our operations running smoothly. If you can do those things and meet the following requirements, we would be happy to have you as part of our team! 1+ years' experience in a medical office setting, preferably OB/GYN Ability to handle a fast-paced environment with strict attention to detail Strong communication skills both verbal and nonverbal Strong adaptability and flexibility skills Detail-oriented and computer-savvy Ability to accept feedback Strong organization, multi-tasking, and time management skills Ability to create and maintain positive working relationships with team members Apply today to become our full-time Patient Care Coordinator. We can't wait to hear from you! Location: 27617

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Cary, NC! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Join Our Team as a Patient Care Coordinator at PreservEndo! About Us: At PreservEndo, we don't just save teeth - we create smiles! We're a highly trusted endodontic practice proudly serving the Cary and Zebulon communities (and beyond). Our passion lies in delivering top-notch care with a compassionate touch. We're not just a dental office - we're a team that treats patients like family in a fun, welcoming, and supportive environment. The Role: Are you the kind of person who thrives on making others feel comfortable, organized, and informed? If so, you might be the perfect fit for our Patient Care Coordinator role! You'll be the friendly voice and smiling face that makes every patient feel like a VIP, all while keeping our schedule running like clockwork and managing essential office tasks. What You'll Do: Keep our appointment schedule as polished. Help patients navigate their treatment plans, insurance questions, and balances with confidence. Ensure every patient's records, radiographs, and paperwork are completed prior to their appointments. Jump in where needed to support the team and keep operations running seamlessly. What We Offer: Competitive Pay - Because your time and talent are invaluable. 401(k) Plan - Start planning for your future today. Medical, Dental, and Vision Insurance - We've got you covered! Paid Time Off (PTO) & Holiday Pay - Recharge, relax, and enjoy the holidays. Mileage Reimbursement - We'll make sure your travel between our Cary and Zebulon offices is hassle-free. What You Bring to the Table: A high school diploma or equivalent (we know you're a superstar, but this is step one). At least one year of dental office experience (bonus points for endodontic know-how!). Bilingual skills are required. A knack for staying organized and calm under pressure. A friendly, can-do attitude that makes every day a little brighter. When & Where: Monday and Wednesday - Cary Location Tuesday and Thursday - Zebulon Location Schedule - Monday through Thursday, 6:40 AM to 4:30 PM If you're ready to bring your positive energy, organizational skills, and people-first mindset to a practice that truly makes a difference, we'd love to hear from you!

Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. If you're a Patient Services Representative looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments. We have an immediate opening for a full-time Patent Care Coordinator to join our SGF Cary, NC team. The schedule is Monday - Friday 7:00-4:00pm. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Care Coordinator is responsible for: Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution Provide timely feedback to the practice regarding service failures or patient concerns Consult with patients regarding their benefits, coverage and financial options Greet patients and visitors to the office and providing high level of customer service Skills & Qualifications What You'll Bring: Minimum 2 years of applicable work experience High School diploma required Extensive knowledge of insurance/benefits, medical terminology and medical billing Experience working in an OB/GYN office is a plus Strong communication skills, independent worker, detailed-oriented, computer savvy High level of customer service essential More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: Competitive pay + bonus Comprehensive training Medical, dental, vision, and 401(k) matching Generous paid time off and holidays Retirement plan Tuition assistance Ability to make an impact in the communities we serve At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! How To Get Started: To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.

Job Description Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title - Patient Care Coordinator (Must be fluent in Spanish) Department - Operations Reports to - Center Manager Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Plan Paid Holidays CME (Continuing Medical Education) About Position: Cross trained to perform the following functions for the patient-check-in, registration, billing, referral, medical records and appointment scheduling. Provides excellent customer service. Work Location: 224 South 10th Avenue Siler City, NC 27344 Schedule: Monday: 8:00am - 8:00pm, Tuesday-Wednesday: 8:00am - 5:00pm, Thursday: 8:00am-8:00pm, Friday: 8:00am - 5:00pm, Saturday: (Rotating) Required Travel: N/A (Subject to change) Duties/ Responsibilities - Check in patients - Includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records. Assures completion of the registration process. Check-out patients and completes necessary close documentation. Answers center phone calls in a timely, professional and efficient manner. Demonstrates understanding of HIPAA and release of medical information. Schedules patient appointments. Collects office visits payments. Attends Center staff meetings and other corporate trainings/meetings as necessary. Performances all others duties as assigned or needed. Administrative Duties - All other duties as assigned. Understands all codes and drills. Qualifications - Education/Experience: High school diploma; Preferred experience, one to two years of customer service in health care setting. Required: Bilingual (Spanish/English), Excellent communication skills required. Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. Pay Range: $16.43/Hourly - $22.08/Hourly EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by ExactHire:164551

Full-time Description At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us. Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality. Key Responsibilities: Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate. Payment Collection: Collect co-payments and manage billing inquiries. Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently. Communication: Answer phone calls and emails promptly, providing accurate information and assistance. Referrals Management: Communicate with referring offices and follow up with patients as necessary. Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated. Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations. Qualifications: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multi-task and manage time effectively in a fast-paced environment. Proficient in using dental practice management software, required. Previous experience in a dental or medical office is preferred. A positive attitude and a team-oriented approach to work. Schedule: Tuesday - Friday 6:45 am to 5:00 pm Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams-and unparalleled service for today's pet parents. The Opportunity: As a Veterinary Technician, you play a vital role in supporting our veterinarians and ensuring the highest level of care for our patients. From surgical support and anesthesia monitoring to diagnostics and patient education, your technical expertise and compassion help shape each pet's experience. This is more than a clinical support role-it's a chance to work with a positive, collaborative team where your development, initiative, and dedication to patient care are celebrated. What You'll Do: Perform venipuncture and place IV catheters with accuracy and efficiency Conduct radiographic imaging and assist with diagnostics Monitor anesthesia and support veterinarians during surgical procedures Conduct physical exams and patient assessments, communicating findings effectively Assist in surgical preparation, dental procedures, and lab work Deliver compassionate care to hospitalized patients, ensuring comfort and safety Support patient recordkeeping and client communication for follow-up and education Contribute to a clean, organized, and supportive hospital environment Our Veterinary Technicians Have: CVT or RVT license preferred but not required Prior surgical and anesthesia experience in a veterinary clinical setting Flexibility to work evenings, weekends, and holidays as needed Strong customer service orientation and a passion for helping pets and people Excellent communication and interpersonal skills Team-oriented mindset with eagerness to learn new techniques and grow professionally What We Offer: Comprehensive Benefits Package: Medical, dental, and vision insurance to keep you and your family well-plus flexible spending options and disability coverage 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location A Culture that Values You: Join a team that leads with empathy, prioritizes collaboration, and celebrates each other's wins-big and small Ready to take the next step in your career? At GoodVets, you're not just a technician-you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional-together.

[NM1] The Patient Services Coordinator (PSC) Float serves as the main administrative contact for both patients and clinicians at their assigned center to ensure that the center runs smoothly daily. The PSC will provide excellent clinician and patient support in a pleasant working environment that embodies our core values: ICARE-Integrity, Community, Accountability, Results, Enthusiasm. A detailed description of role responsibilities is outlined below. Administrative Responsibilities: Telephone management: Answer incoming phone calls, assist caller with all requests, connect with other departments when necessary, retrieve and process voice mails, relay all messages to appropriate individuals [LF2] within 1 business day Learn, become proficient, and utilize all MPCC systems (AMD, MEND, PETAL, Five9, Company Portal) Maintain the center environment to ensure clinician, patient, and shared spaces are used appropriately and kept clean Adhere to the Missed Visit Report SOP responsibilities as outlined Adhere to the Medical Records Policies and Procedures responsibilities as outlined Coordinate lunches with pharmaceutical representatives and Center Directors on the center calendar Order center and clinical supplies [NM3] [LF4] [NM5] Maintain current stock of clinician appointment cards Check email and respond to received emails and Teams messages Attend all meetings and training as assigned Responsibilities to Clinicians: Task clinician messages that need their attention (non-medication patient questions) using the SBAR communication format[LF6] Forward all-important patient or referring clinician correspondence to the clinician in a timely manner Task MST messages that need their attention (medication-related questions) [BC7] Process and send out pharmacogenetic testing [BC8] [NM9] [BC10] Process and send out drug screens Administer computerized testing for patients and upload results (CNS-VS and Qb) Confirm that Center calendar is current with team member time off requests Patient Responsibilities: Greet patients professionally and respectfully upon entering [LF11] by adhering to the MPCC Service Excellence Standards Check-in patients and ensure clinician is notified of patient's arrival Obtain all new patient paperwork, a copy of a photo ID and insurance card (front and back) < OR> Confirm each patient's demographic information at each visit (insurance, address, phone number, email) Collect the patient's payment for DOS, existing balance and any other payment required. Upload patient notes, information, etc. into the patient's charts in AMD Notify Prior Authorization department of any requests and follow up as needed Prepare, scan, transmit letters and/or documentation as needed Manage waitlist for patients requesting a sooner appointment Schedule and reschedule appointments as necessary Requirements for Position: Travel to different locations and act as additional coverage as needed Excellent communication skills, both verbal and written Organized with an ability to multi-task Ability to maintain a calm and professional demeanor in potentially stressful situations. Ability to problem solve At least 1 - 2 years working in an office setting (preferably medical) Proficient computer and software skills

Get to know Thompson! Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson's continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity. What will you do as a Foster Care Coordinator? As a Foster Care Coordinator in the Foster Care department, you will support, guidance, coordination, and intervention to their assigned youth and families in the Foster Care program. Performance will be measured by your individual outcomes, achieving your individual targets/goals, your contribution to your overall program team/department and your buy-in to the culture of the organization. A typical day as a Foster Care Coordinator includes being punctual, arriving on time, and being prepared. Displaying trauma informed practices and principles in your interactions with customers, with peers and with leadership. Ensuring documentation for all foster children meets regulatory compliance, manage the entire health record, and ensure treatment plans and authorizations are all adhering to policy and providing effective crises response as needed. What does this position offer? Starting Pay Range: $44k-$46k annually Fantastic Full-time benefits… 3 weeks paid time off (PTO) first year plus 10 paid holidays! Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options 401K Match Education Reimbursement Referral Bonus Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans Paid time off for volunteering in the community Free EAP services Mileage Reimbursement iPhone and Laptop provided for eligible roles Multiple opportunities for growth Requirements Minimum Qualifications/Requirements: Must have a valid Driver License and meet any credentialing, licensing, and privileging standards as it pertains to the department you are in. Education requirement for this individual contributor role is: Bachelor's Degree in social work or relate field A minimum of 2 years of relevant professional experience Proficient in Microsoft Office Suite application software, excellent written and oral communication skills. Meets designation as a Qualified Professional in NC. All potential job candidates must pass a drug screening test, and an extensive background check is required. You're the right fit for the Foster Care Coordinator position if… You have a passion for working with youth & adolescents! You enjoy knowing you're making an IMPACT on the lives of others! EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you! The Foster Care Coordinator plays a vital part to the company structure. Join Us! If your qualifications meet the requirements of the job and you want to be part of a winning culture, don't delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities! Thompson is an Equal Opportunity Employer. Thompson participates in E-Verify and Diana Screen for Florida locations. #TCFFJOBS

Care Coordinator (Per Diem) FEDERAL MEDICAL CENTER - BUTNER, NC UHealthSolutions, Inc. (UHS) is seeking to hire a Care Coordinator to work within The Federal Medical Center in Butner, NC. FMC Butner is a United States federal prison in North Carolina for male inmates of all security levels who have special health needs. It is part of the Butner Federal Correctional Complex (FCC Butner) and is operated by the Federal Bureau of Prisons (BOP), a division of the United States Department of Justice. It is located near the Research Triangle area of Durham, Raleigh and Chapel Hill. POSITION SUMMARY The Care Coordinator is responsible for making and scheduling future patient appointments and providing professional customer service. The Care Coordinator is responsible for answering phone calls, re-scheduling patient appointments if needed, and triages phone calls as necessary. Major Responsibilities: Act as effective liaison between the Health Services Unit at FCC Butner, on-site specialists and community-based providers and hospital medical record departments Provide FCC Butner with access to inmate consultation notes, while ensuring patient confidentiality is not compromised, in a timely manner. Retrieves transcribed medical consultations as necessary. Schedule inmates for on-site clinics for post-follow-up care in coordination with FCC Butner approval Book, coordinate and re-schedule patient appointments as needed based on urgency and next available appointment in accordance with BOP guidelines Provide administrative support to facilitate each efficient operation of daily clinics Complete and distribute physicians' daily schedule sheets for the following day Complete monthly attendance calendar for all providers Maintain and update current information on physician schedules ensuring that patients are scheduled properly. Enters appointment information in both FCC Butner and UMMS' scheduling programs. Attend staff meetings as required Maintain strictest confidentiality; adheres to all HIPAA guidelines/regulations Perform other similar and related duties as required or directed Supervision Received: Reports to Operations Manager Education: High school diploma or equivalent Position Qualifications: Minimum 2 years previous related experience Previous experience in general office administrative duties - typing, letter writing, filing Experience with word processing and computers Familiar with medical terminology helpful Professional Requirements: Adheres to dress code; appearance is neat and clean. Wears identification while on duty. Ensures compliance with policies and procedures. Required Skills: Ability to work on own initiative and as part of a team Good planning and organizational skills Possess strong verbal and written communication skills Possess professional image and capability to work with multiple departments Ability to handle stressful and difficult situations in a calm and professional manner Ability to prioritize needs and function independently Ability to remain calm and poised under pressure Detail-Oriented COVID-19 Considerations: All employees must show proof of vaccination or seek exemption or accommodation related to disability, medical or religious based reason(s) by their 1st day of employment. Additional Information: As a UHealthSolutions employee working at the Federal Bureau of Prisons, FCC Butner, you must comply not only with all of the policies, rules and regulations of UHealthSolutions, but also with all of the rules and regulations of the Federal Bureau of Prisons, FCC Butner. You will be trained in UHealthSolutions and Federal Bureau of Prisons, FCC Butner policies by UHealthSolutions and Federal Bureau of Prisons, FCC Butner, respectively. As a condition of employment, you must gain and maintain Federal Bureau of Prisons, FCC Butner approval for facility access. If at any time during your employment with UHealthSolutions, you have any questions or concerns with respect to any rule or regulation of UHealthSolutions and/or Federal Bureau of Prisons, FCC Butner, you must immediately speak with your supervisor. Appointment is subject to satisfactory completion of urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks. Successful completion of the “Introduction to Correctional Techniques”, three-week training course is required. This position has been identified as test designated. Incumbents will be subject to urinalysis testing under the BOP Drug Free Workplace Plan. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. UHS reserves the right to modify position duties at any time, due to business necessity. UHealthSolutions is an equal opportunity employer and encourages applications from individuals with varied experiences and backgrounds.

Join the iT Family as Our Director of First Impressions (Front Office Coordinator) - Chapel Hill Are you ready to be the most important person our patients interact with? Integrative Therapies is a locally-owned physical therapy and wellness business dedicated to providing world-class care and a 5-star client experience in North Carolina for over 25 years. We're not just looking for a receptionist; we're seeking a Director of First Impressions-the ultimate Servant Leader who will anchor our Chapel Hill clinic. If you thrive in a high-performing, values-based culture and are driven by a Service First mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives. What You'll Do: Your Key Role in Delivering Excellence This role is about much more than administrative tasks-it's about embodying our Growth Mindset and creating an Amazing and welcoming environment that sets the tone for unmatched care. You will be the front-line champion for a well-executed patient care process. Be the Face of iT: Create the positive first impressions and provide the outstanding customer service that makes us the provider of choice. Master the Schedule (Schedule Tetris!): Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a 90% patient arrival rate by using our "clinic convenience and service" principles. Financial & Compliance Expert: Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to HIPAA regulations for all protected health information. Communication Hub: Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams. Operational Excellence: Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to improving processes and systems. What You'll Bring: Skills and Values We hire based on our Core Values and look for people who are eager, helpful, communicative, and listening. Required: A true Serve Others focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves. Demonstrated Enthusiasm and a relentlessly positive attitude. Highly proficient computer and organizational skills. Excellent verbal and written communication. Preferred: Experience (1+ year strongly preferred) in a customer service or medical office administration role. Knowledge of medical office procedures, including a web-based EMR platform (like our cutting-edge, AI-driven EMR). Familiarity with medical coding, insurance verification, and third-party payer processes. Compensation and Details We are committed to investing in our people! This is an opportunity for continual growth in your competence and a chance to truly Level-Up Our Team. Pay Rate: $16 - $18 per hour, depending on experience. Schedule: Part-time, Monday-Friday, between the hours of 8:00 AM-5:00 PM. Location: In-person at our Chapel Hill, NC 27514 office. (Reliable commute or planned relocation required.) This position is a part of the Watson Companies family. We look forward to meeting you!

Job Description Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services. Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination. Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner. Coordinate/Assist patients' transportation coordination in timely manner. Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response. Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information. Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment. Take phone messages, as needed, and distribute them to appropriate personnel. Assist patients complete necessary forms. Work at different FCCHC locations as needed. Ensure timely delivery of outside mail and communication. Cover front desk/call center vacancies as needed. Other duties as assigned. Powered by JazzHR 3XoFL2wIwM

The Phamily Care Coordinator is responsible for providing care management services to patients enrolled in Chronic Care Management (CCM) programs. These patients often have chronic conditions such as chronic kidney disease, diabetes, hypertension, and other renal-related diagnoses. Working in collaboration with patients, clinic providers, and community resources, the Care Coordinator plays a key role in enhancing patient self-management, engagement, and shared decision-making. Primary Responsibilities Manage initial enrollment and ongoing registration of CCM patients. Validate CCM patient enrollment per current NCN guidelines. Ensure PHI consent is completed prior to any health-related communication. Aim for a minimum of 20 minutes of Phamily/telephonic communication per patient each month. Comply with CCM documentation requirements by reinforcing care plans and documenting interactions in both Phamily and the EHR. Monitor patient adherence to care plans, track progress, evaluate effectiveness, and recommend adjustments as needed. Facilitate patient and caregiver engagement by offering appropriate levels of care coordination based on individual needs. Support patient access to appropriate clinical staff and providers. Coordinate transitions from inpatient to outpatient care to reduce hospital readmission risk. Collaborate with clinical staff and in-office providers to manage day-to-day Phamily messages, including symptom control, medication questions, and patient education. Educate patients and caregivers about relevant community resources. Assist in identifying high-risk patients with chronic conditions or special healthcare needs. Coordinate continuity of care across healthcare organizations and facilities. Encourage patient self-management and provide behavior modification support. Deliver health counseling, education, and coaching in collaboration with the NC Nephrology team. Experience 1-3 years of experience in a healthcare setting involving patients with complex chronic diseases (preferred). Skills & Qualifications Strong working knowledge of chronic kidney disease (CKD). Self-starter with a results-oriented mindset. Excellent organizational, communication, time management, and multitasking abilities. Strong interpersonal skills and the ability to engage with a wide variety of patients and teams. High-level customer service with a track record of positive patient and team feedback. Problem-solving abilities with a proactive approach. Proficiency in reading, writing, and verbal communication. Basic computer proficiency, including experience using Electronic Health Records (EHRs). Work Environment In-person role based at the Wilson Office. Responsibilities, skills, and working conditions may evolve based on program needs.

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Cary, NC! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. If you're a Patient Services Representative looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments. We have an immediate opening for a full-time Patent Care Coordinator to join our SGF Cary, NC team. The schedule is Monday - Friday 7:00-4:00pm. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Care Coordinator is responsible for: Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution Provide timely feedback to the practice regarding service failures or patient concerns Consult with patients regarding their benefits, coverage and financial options Greet patients and visitors to the office and providing high level of customer service Skills & Qualifications What You'll Bring: Minimum 2 years of applicable work experience High School diploma required Extensive knowledge of insurance/benefits, medical terminology and medical billing Experience working in an OB/GYN office is a plus Strong communication skills, independent worker, detailed-oriented, computer savvy High level of customer service essential More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: Competitive pay + bonus Comprehensive training Medical, dental, vision, and 401(k) matching Generous paid time off and holidays Retirement plan Tuition assistance Ability to make an impact in the communities we serve At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! How To Get Started: To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.