Patient care coordinator jobs in Reno, NV - 54 jobs
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Patient Care Coordinator
Front Desk Coordinator
Patient Access Representative
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Customer Care Coordinator
Social Work Care Coordinator - Emergency Room
Renown Health
Patient care coordinator job in Reno, NV
This position is responsible under the supervision of the department manager for providing patients and families with emotional support, advocacy as appropriate, financial information, discharge planning, and social work services. This position also serves as a liaison between the medical staff and the patient/family and provides interventions designed to minimize patient stress and maximize coping skills to expedite recovery and long-term care planning. This position requires the ability to advocate on behalf of the client to ensure their connection to necessary resources for their continued success.
Nature and Scope
This position provides psychosocial services to patients, families, and staff to assist in coping with illness and hospitalization. This position also provides educational information and resources that may assist patients/families during and after hospitalization. This position provides clinical and complex discharge planning for patients requiring post-acute services.
The incumbent must provide optimal patientcare through assessment, planning, implementation, and evaluation of neonatal, child, adolescent, adult, and geriatric patients and families.
The major challenge to this position is the ability to prioritize and assess critical situations while maintaining quality services under stressful conditions.
This position has the authority to review and evaluate each case; establish work priorities; and differentiate between services the hospital can provide and those services, which can be provided more appropriately by the community.
For some Care Management programs/departments this position may be required to work with patients in the community outside of a Renown facility yet remain under Renown's stewardship. Contact with these patients may be by phone, in-person during an appointment or completing a home visit. (For departments 200741 and 530346)
KNOWLEDGE, SKILLS & ABILITIES:
1. Knowledge of social work skills, theories, and intervention
2. Ability to make psychosocial assessment and implement treatment plans, aggressively addressing psychosocial needs to avoid discharge delays for clinically stable patients
3. Ability to complete a thorough discharge planning assessment, determine appropriate level of care for post-acute needs, determine length of stay related to patient's condition, and coordinate the implementation of the discharge plan. Requires knowledge and understanding of medical terms.
4. Ability to function in crisis situations, apply independent and mature judgment, and establish priorities
5. Ability to work as a member of an interdisciplinary team, and to facilitate close working relationships and cooperation within the Health System and community.
6. Ability to interact effectively with persons of differing ethnic and socio-economic backgrounds
7. Demonstrate the knowledge and skills necessary to provide care, based upon the physical, motor, sensory, psychosocial, and safety needs and development, to the age of the patient served- infant to geriatric.
8. Skills to assist patients and families in coping with crisis situations
9. Skills and ability to handle responsibilities to the ED and general hospital
10. Knowledge of community resources available to meet the psychosocial needs of patients.
11. Ability to perform initial assessments on referred patients (primarily psychosocial barriers to discharge within 24 hours of referral
This position may provide patientcare.
Disclaimer
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Minimum Qualifications
Requirements - Required and/or Preferred
Name
Description
Education:
Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain Social Work licensure in the State of Nevada.
Experience:
Requires one-year experience in the social service field, or completion of an internship program in a healthcare setting. Applicants with experience in health care settings preferred.
License(s):
Ability to obtain and maintain State of Nevada Social Work licensure.
Certification(s):
None
Computer / Typing:
Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
$28k-39k yearly est. 7d ago
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Patient Access Representative
Northern Nevada Hopes 4.6
Patient care coordinator job in Reno, NV
The Patient Access Representative is the first face and voice for Northern Nevada HOPES. Patient Access Representatives are important members of the Integrated Healthcare Model at Northern Nevada HOPES and provides excellent communication about patient needs and services to medical and supportive services team members; providing excellent communication and attention to detail. The Patient Access Representative works in partnership with patients to schedule appointments, provide reminders, identify and ensure eligibility for services, and displays a desire and passion for changing the lives of vulnerable patients. The Patient Access Representative serves on a fluid team that provides direct patients services and is assigned to tasks as needed to ensure an outstanding patient experience.
Are you passionate about helping others and looking to grow your career in a supportive, mission-driven environment? Join one of Northern Nevada's Best Places to Work - Northern Nevada HOPES!
At HOPES, we're more than just a healthcare provider - we're a team of changemakers dedicated to delivering affordable, high-quality medical, behavioral health, and support services to everyone in our community.
Purpose-Driven Work
Be part of a team that's transforming lives every day. Your work will directly contribute to improving health outcomes and building a stronger, healthier Northern Nevada.
People-First Culture
At HOPES, every team member is encouraged to bring their unique talents and perspectives to the table. Collaboration and innovation are at the heart of everything we do.
Career Growth & Development
We invest in your future by offering a mentorship program, leadership and soft-skills training, networking opportunities, and support for continuing education.
Exceptional Benefits
100% employer-paid health insurance
Life insurance options
3 weeks of PTO in your first year
12 paid holidays annually
Paid Parental Leave (after 12 months)
24/7 Employee Assistance Program
Click HERE to view a full list of benefits
$30k-34k yearly est. 8d ago
Part-Time Front Desk Coordinator
The Joint Chiropractic 4.4
Patient care coordinator job in Reno, NV
Front Desk Coordinator - Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
*This role requires availability & travel for the following days:
Mondays: 8:30AM to 1PM in South Meadows
Wednesdays: 8:30AM to 1PM in South Meadows
Thursdays: 8:30AM to 6PM in Carson City
Fridays: 8:30AM to 1PM in South Meadows
Compensation and Benefits
Starting pay: $17.00 - $17.10 Per Hour + Bonus
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$17-17.1 hourly Auto-Apply 29d ago
Front Desk ( Reno)
WC Health 4.3
Patient care coordinator job in Reno, NV
Job Description
Company Name: WC Health
Job Title: Front Desk
Company Introduction:
In every convenient location, WC Health provides patients with comprehensive and integrated health care focused on behavioral health.
As we continue to evolve as a company, we are proud to have stayed true to our original mission of creating services and products that make a positive difference in people's lives. We pledge to continue to challenge the status quo in healthcare delivery and strive to develop new programs through the collaborative efforts of our dedicated team, partners, patients, and communities we serve.
Our wrap-around services include medical, housing, pharmacy, transportation, case management and mental health services.
Voted as one of the top 5000 growing healthcare companies by INC 5000, we are looking for highly motivated individuals to join our growing team.
To learn more about our company, please visit our website at **************************
Objective:
WC Health is seeking a responsible and professional Front Desk Clerk to add to their team.
Essential Functions:
Manage the front desk.
Answer phones.
Assist visitors upon arrival.
Heavy filing and data entry.
Knowledge, Skills and Abilities:
Knowledge of Excel, Word and Google products
Excellent communication skills
Able to travel between 2 clinic locations
Computer savvy
Energetic, upbeat and positive attitude
Position Type: Full-time
Education and Experience:
High school diploma or GED equivalent required
1+ years experience in front office setting is required
Additional Qualifications:
Able to pass a criminal background and drug test
Solid past employment history and verifiable references
Must be able to pass a drug and background check.
Job Posted by ApplicantPro
$33k-39k yearly est. 11d ago
Patient Coordinator (Family Eyecare Associates)
Vsp Ventures
Patient care coordinator job in Sparks, NV
Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses, and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here.
General Summary
The primary role is to provide a high-quality patient experience by welcoming and communicating with patients, creating an efficient patient flow, and flawless patient transition throughout the eye care experience
Essential Functions
Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process
Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments
Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion
Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files
Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients
Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies
Responsible for keeping an organized front desk and front entry at all times
Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested.
Job Specifications
Typically has the following skills or abilities:
One to two years of administrative experience, with at least one year providing administrative support
Demonstrated ability to successfully perform multiple tasks in a fast-paced environment
Working knowledge of MS Office package
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made
Excellent interpersonal and rapport-building skills
Ability to ask appropriate and relevant questions to identify customer needs
Proven problem-solving, negotiations, and decision-making skills
Ability to use appropriate discretion and judgment in applying customer/call handling guidelines
Ability to listen, process transactions, and interact with customers simultaneously in a fast-paced environment
Working Conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
#LI-ONSITE
#LI-VENTURES
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
VSP is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. To help us ensure we meet our commitment to equal employment opportunity, please consider responding to the following optional questions regarding race and gender. We are asking you to provide this information on a voluntary basis. All responses will be kept confidential and will in no way impact the consideration of your application. Applicants who live in the following jurisdictions should not respond to the race or gender self-identification request, so please select “Prefer not to say, I Don't Wish to Answer, I decline to self-identify, or I decline to identify my race and ethnicity” for the questions:
• Washington D.C.
• Hawaii
• Iowa
• Maine
• Michigan
• Minnesota
• Ohio
• Pennsylvania
• Rhode Island
• Washington
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
$27k-35k yearly est. Auto-Apply 14d ago
Dental Front Office
Hire Dental Staff
Patient care coordinator job in Reno, NV
Greets and registers patients. Assists patients with insurance paperwork Answers telephones. Checks out patients upon completion of office visits. Assists with office opening and closing procedures. Qualifications 1 year dental or medical office experience
MS-Office
Two year degree
Additional Information
"Providing exceptionally friendly service and dental care to scared Dental patients everyday".
$30k-39k yearly est. 1d ago
Registration Coordinator (Temporary)
The Pasha Group 3.8
Patient care coordinator job in Reno, NV
at The Pasha Group
Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices
Temporary Registration Coordinator - Ensure Accurate Order Intake & Seamless Relocation Starts Are you detail-oriented, service-driven, and comfortable working in fast-paced logistics environments? Join The Pasha Group as a Temporary Registration Coordinator, where you'll play a key role in accurately registering household goods relocation orders and initiating transportation and logistics processes that set each move up for success. At Pasha, strong customer experiences begin with precision and responsiveness. In this temporary role, you'll collaborate with customers, carriers, and internal teams to ensure orders are entered correctly, timelines are met, and information flows smoothly across systems. Register, Coordinate & Support Relocation Operations
Support smooth household goods moves through disciplined data entry, proactive communication, and consistent follow-through.
Order Registration: Accurately enter new orders and shipment details into tracking systems within required timeframes and in accordance with contract standards and customer requirements.
Shipment Tracking: Trace shipments with steamship lines, trucking vendors, railroads, and other suppliers; update shipment status across multiple systems.
Customer Communication: Answer inbound customer calls and respond promptly to written communications; escalate issues as needed to ensure timely resolution and customer satisfaction.
Data Accuracy & Records: Maintain complete, accurate records in proprietary databases; review for errors, research exceptions, and respond to escalated service requests.
KPI & Service Performance: Support departmental KPIs and customer satisfaction metrics through consistent execution and attention to detail.
Administrative Support: Perform routine office tasks including typing, scanning and separating documents in the Document Management System, mail distribution, phone messaging, and daily log and schedule updates.
Continuous Improvement: Provide input to leadership on departmental initiatives and process improvement opportunities.
Be a Reliable Point of Contact for Customers & Teams
Collaborate effectively with internal and external partners to keep orders moving and information accurate.
Team Collaboration: Work closely with operations, vendors, and internal stakeholders to ensure timely and accurate order processing.
Confidentiality & Professionalism: Handle sensitive customer and shipment information with discretion and care.
What You Bring
High school diploma or equivalent required; Associate degree or related coursework preferred
2+ years of experience in import/export or related logistics roles required; domestic and/or international transportation experience preferred
Basic proficiency in Microsoft Excel, Word, and Outlook
Ten-key by touch and typing speed of 40 WPM
Strong communication skills, customer service mindset, and high attention to detail
Your Strengths
You're dependable, organized, and customer-focused.
Detail-oriented with strong data entry accuracy
Calm, professional communicator
Team player who can also work independently
Service-minded problem solver
Values-driven contributor who models The Pasha Way: Excellence, Honesty & Integrity, Innovation, and Teamwork
Why You'll Love Working at The Pasha Group
This temporary role offers hands-on experience supporting critical relocation services within a respected logistics organization. You'll work in a collaborative, values-driven environment while making an immediate impact. Competitive hourly pay, strong team support, and meaningful operational exposure included. Ready to Jump In and Make an Impact?
Apply today to join The Pasha Group as a Temporary Registration Coordinator and help ensure every household goods move gets off to the right start. Screening Requirements
Background Checks
Must be fully vaccinated against COVID-19, except as prohibited by law.
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
The salary range listed is based on the geographic zone associated with this role: RENO, NV. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time.
Zone 3: Starting rate $18.00; up to $20.00 for highly qualified candidates The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories
The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories
$18 hourly Auto-Apply 45d ago
Patient Coordinator (Eyezone)
Vsp Ventures Optometric Solutions LLC
Patient care coordinator job in Reno, NV
Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentives, bonuses, and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here.
General Summary
The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow, and flawless patient transition throughout the eye care experience
Essential Functions
Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process
Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments
Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion
Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files
Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients
Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies
Responsible for keeping an organized front desk and front entry at all times
Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested.
Job Specifications
Typically has the following skills or abilities:
One to two years of administrative experience with at least one year providing administrative support
Demonstrated ability to successfully perform multiple tasks in a fast-paced environment
Working knowledge of MS Office package
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made
Excellent interpersonal and rapport-building skills
Ability to ask appropriate and relevant questions to identify customer needs
Proven problem-solving, negotiations, and decision-making skills
Ability to use appropriate discretion and judgment in applying customer/call handling guidelines
Ability to listen, process transactions, and interact with customers simultaneously in a fast-paced environment
Working Conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
#LI-ONSITE
#LI-VENTURES
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
$27k-35k yearly est. Auto-Apply 15d ago
Patient Access Representative - Full Time - Admitting
Barton Healthcare System 4.0
Patient care coordinator job in South Lake Tahoe, CA
* Actual offered hourly wage will depend on experience of the applicant* Responsible for registration of patients to include patient interviews, obtaining and entering accurate demographic and insurance information, insurance verification, explanation of hospital policies, obtaining consents, and collection of any point of service or outstanding payments. Handles routine patient inquiries and problems. Is a detail oriented individual who can work in a high paced environment and has exceptional customer service skills.
Qualifications
Education:
● High school diploma or GED preferred
Experience:
● Minimum of one year customer service experience.
Knowledge/Skills/Abilities:
● Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a stressful, high paced environment and can take the appropriate action.
● Strong computer and typing skills.
● Reading and writing skills, organizing and filing, professional phone etiquette, and strong customer service skills.
● Must have advanced knowledge of phone, computer, fax and copy machine skills.
● In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred.
● Demonstrates organizational and communication/customer service skills.
Certifications/Licensure:
● N/A
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear.
● The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
● The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
● Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
● The employee must occasionally lift and/or move up to 25 pounds.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office.
● Occasional travel to various health system locations.
Essential Functions
1. Provide consistently exceptional care at all times.
2. Demonstrate excellent customer services skills.
3. Answer phones, routes callers, takes messages, provides routine information to callers, and returns calls promptly.
4. Exercise judgment as to the urgency and nature of calls and ensures that all messages are relayed to the appropriate staff promptly.
5. Communicate problems as they arise through proper channels.
6. Perform assigned clerical duties in an accurate and timely manner such as faxing, photocopying, typing, computer data entry and retrieval.
7. Effectively gathers and enters all patient demographics for accurate registration and pre-registration.
8. Timely correction of registration errors in AhiQa.
9. Verify coverages through appropriate insurance applications.
10. Verify medical necessity of Medicare patients using current online software.
11. Effectively explains cost estimates, insurance benefits, and advanced beneficiary notices to patients.
12. Screen Self-Pay and underinsured patients to determine their financial needs, referring patient to appropriate department for government assistance or Financial Assistance program.
13. Collect copays, point of service payments, any outstanding payments, and effectively posts all payments in cash drawer.
14. Collection and processing of patient valuables.
15. Transcribe all faxed orders into Epic and works with doctors offices on order corrections.
16. Coordinate multiple appointments in order to offer consecutively scheduled services.
17. Effectively corrects all errors in assigned work ques.
18. Check in surgery and GI patients
19. Complete pre-registration functions as appropriate.
20. Assist other departments with registration issues as needed.
21. Proficient in the use of the all hospital associated software used to complete tasks.
22. Responds to the needs of the department by performing other duties, as necessary.
$31k-36k yearly est. 33d ago
Receptionist Front Office - Primary Care - Temporary
Tahoe Forest Health System 4.5
Patient care coordinator job in Truckee, CA
Bargaining Unit: Outpatient Clinics - EA
Rate of Pay: $26.60/hour + DOE
Performs front office duties in order to maintain an efficient workflow for the practice.
Essential Duties and Responsibilities
Greets, receives visitors, determines nature of business, and directs as appropriate in a courteous and professional manner.
Registers patients by obtaining and verifying accurate demographic and insurance information for billing.
Enters data into the computer as needed to maintain office and patient records.
Schedules and maintains appointments based on provider and service-specific requirements to ensure accurate schedules are maintained.
Reviews physician daily schedules for appropriate visit lengths and types.
Informs providers of scheduled procedures.
Prints and updates schedules for all providers.
Communicates to back office, provider, and Practice Lead significant schedule changes.
Schedules ancillary tests per specific provider practice and/or assists patient in scheduling ancillary services including diagnostic imaging, lab, and transportation.
Documents and follows up on no shows in accordance with No Show Policy.
Makes appointment confirmation calls.
Answers the phone within three rings.
Answers questions within scope of practice, routes calls as appropriate or takes clear, detailed messages as needed.
Retrieves voice mail messages, returns calls to answer questions within scope of practice or routes calls as appropriate.
Provides first level of resolution with patients, involving Practice Lead for second level of resolution.
Collects and posts payments, office co-pays, deductibles, and self-pay balances at time of service.
Balances cash and completes daily cash reconciliation.
Prepares daily deposit and reconciles collection report following protocol.
Ensures accurate completion of medical record requests as assigned.
Prepares charts for next day's appointments.
Handles flow of patient reports, and routes to appropriate practitioner for review and signatures.
Obtains test results and records as requested by the medical provider.
Accesses and maintains information in various electronic health records (EHR) systems as requested.
Ensures downtime binders are maintained daily.
Maintains proficiency with practice management, EHR, hospital registration, and results retrieval systems.
Provides general office support including retrieving, opening and distributing mail per office protocol; making photocopies, faxing and mailing documents.
Works closely with Practice Leads on processes/procedures including training of staff as needed.
Assists with maintenance of cleanliness of office and waiting area.
Maintains par levels of all forms and office supplies and report any deficiencies to Practice Lead.
Assumes opening and closing duties as needed.
Works as part of implementation team for any project within the MSC as directed.
Demonstrates System Values in performance and behavior.
Complies with System policies and procedures.
Other duties as may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities
No supervisory responsibilities.
Education and Experience
6 months to 1 year of related experience.
Other Experience/Qualifications
Required:
Proficient in Microsoft Outlook
$26.6 hourly 13d ago
Front desk?Booking coordinator
Rah Hair Studio
Patient care coordinator job in South Lake Tahoe, CA
Rah hair studio has been in business since 2009. Rah has 2 locations, One at the Y next to Verde where this job will be and one inside Edgewood Lake Tahoe. At Rah hair studio we do cuts and colors styling, makeup,and hair extensions. Edgewood we have a beauty bar no color, Hair styling and luxury manicures and pedicures and extensions.
Job Description
Booking appointments in square appointments for both locations, Talking with clients and wedding coordinators. Excel spread sheet work, computer work, social media posting, retail inventory work, checking in and out clients. Answering phones emails and DM's, laundry and light cleaning.
Qualifications
Computer skills
Excel spread sheet
Google documents and google sheets
Customer service skills
professionalism
Cleanliness and organizational skills
Social media experience including tik tok
Forbes experience is a bonus
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-43k yearly est. 1d ago
Patient Access Rep-Cosmetic Med Svcs
Renown Health
Patient care coordinator job in Reno, NV
Under the direction of the Clinic Manager this position is responsible for performing all registration, scheduling, order entry and reception functions as well as ensuring that the facility is operating efficiently and at highest volume. This position requires being knowledgeable about all treatments and services including but not limited to cosmetic medical services, medical acupuncture, BHRT, executive physicals while also maintaining efficiency and volume for the Medical Group.
This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial and statistical information from a variety of sources ie patients, patient's families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc.
This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry as well as maintaining appropriate referral information for acupuncture, plastic surgery and dermatology patients, collecting all monies due on procedures performed in office at time of service while informing patient of payment expectation and any pre-procedure protocol prior to appointment.
This position coordinates appointments and provides support services for medical staff and health professionals and is actively involved in orientation of new team and/or medical staff members.
This position completes the appropriate admissions forms and obtains consents for treatments and procedures being rendered. This position adheres to regulatory, third party and facility policies while making the admission process expeditious and non-imposing.
Nature and Scope
The incumbent uses professionalism and diplomacy when interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical and financial information in person or via telephone interviews.
The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks. The incumbent is responsible to assist the manager in daily duties which include but are not limited to coordinating PAR work schedules, maximizing provider productivity, tracking daily revenue, processing daily batch/deposits, resolving billing inquiries, ordering supplies, performing inventory audits, facilitating direct mail projects, coordinating weekly events and participating in external marketing events (health fairs, expos, medical groups, etc) when needed.
The incumbent is familiar with medical concepts, practices and procedures as well as aesthetic concepts, practices, services, treatments and procedures. Using this knowledge, the incumbent facilitates business development and marketing as directed by supervisor or manager and performs retail sales in a consultative environment.
Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately:
* Obtaining and accurately entering demographic, clinical, financial information into the computer system.
* Explaining and obtaining signatures on admission, clinical and financial forms
* Collecting accident information
* Identifying all insurance payer sources
* Identifying payer order sequences
* Verifying insurance eligibility
* Obtaining insurance notification
* Charge order entry processing
* Determining estimated cost for services being rendered
* Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc.
* Documenting all information collected timely and in accordance with department requirements.
Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state or county assistance agencies.
This position has the authority to solve problems following established company guidelines. Decisions that must be referred to a manager are matters involving non-routine problems that may develop negatively towards Renown Health. This position has the authority to deal with immediate client/patient issues when appropriate. All incidents must be reported to the manager for final resolution.
Other Skills and Responsibilities Include:
1. Adopts a philosophy consistent with the Renown Health Standard of Conducts and models these standards.
2. Ability to be diplomatic and effectively communicate during stressful situations.
3. Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary. This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment.
4. Working knowledge of health care insurance. The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered.
5. Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by JCAHO and HIPPAA.
6. Knowledge of governmental programs billing requirements.
7. Ability to identify the patient's financial obligation i.e. deductible, co-payment, co-insurance, etc and follow standard operating procedures regarding point of service collections.
8. Skills to perform order entry.
9. Above average computer application skills.
10. Ability to follow verbal and written instructions.
11. Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction.
12. Ability to be flexible, adapt and respond positively to changing circumstances.
13. Promote positive environment for all clients, patients and staff members.
14. Ability to multi task with constant interruption.
15. Strong telephone skills displaying the ability to listen, respond, and facilitate.
This position may qualify for additional compensation package.
This position does not provide patientcare.
Disclaimer
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Minimum Qualifications
Requirements - Required and/or Preferred
Name
Description
Education:
Must have working-level knowledge of the English language, including reading, writing and speaking English.
Experience:
Requires one year of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction. Experience in retail sales preferred. Cosmetology certification or two (2) years equivalent experience in the aesthetics field or related area preferred.
License(s):
None.
Certification(s):
Cosmetology certification preferred.
Computer / Typing:
Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc
$30k-38k yearly est. 33d ago
Dental Front Office
Hire Dental Staff
Patient care coordinator job in Reno, NV
Greets and registers patients.
Assists patients with insurance paperwork
Answers telephones.
Checks out patients upon completion of office visits.
Assists with office opening and closing procedures.
Qualifications
1 year dental or medical office experience
MS-Office
Two year degree
Additional Information
"Providing exceptionally friendly service and dental care to scared Dental patients everyday".
$30k-39k yearly est. 60d+ ago
Patient Coordinator (Eyezone)
Vsp Ventures
Patient care coordinator job in Reno, NV
Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentives, bonuses, and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here.
General Summary
The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow, and flawless patient transition throughout the eye care experience
Essential Functions
Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process
Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments
Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion
Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files
Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients
Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies
Responsible for keeping an organized front desk and front entry at all times
Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested.
Job Specifications
Typically has the following skills or abilities:
One to two years of administrative experience with at least one year providing administrative support
Demonstrated ability to successfully perform multiple tasks in a fast-paced environment
Working knowledge of MS Office package
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made
Excellent interpersonal and rapport-building skills
Ability to ask appropriate and relevant questions to identify customer needs
Proven problem-solving, negotiations, and decision-making skills
Ability to use appropriate discretion and judgment in applying customer/call handling guidelines
Ability to listen, process transactions, and interact with customers simultaneously in a fast-paced environment
Working Conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
#LI-ONSITE
#LI-VENTURES
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
$27k-35k yearly est. Auto-Apply 16d ago
Patient Coordinator (Eyezone)
Vsp Ventures Optometric Solutions LLC
Patient care coordinator job in Reno, NV
Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentives, bonuses, and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here.
General Summary
The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow, and flawless patient transition throughout the eye care experience
Essential Functions
Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process
Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments
Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion
Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files
Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients
Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies
Responsible for keeping an organized front desk and front entry at all times
Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested.
Job Specifications
Typically has the following skills or abilities:
One to two years of administrative experience with at least one year providing administrative support
Demonstrated ability to successfully perform multiple tasks in a fast-paced environment
Working knowledge of MS Office package
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made
Excellent interpersonal and rapport-building skills
Ability to ask appropriate and relevant questions to identify customer needs
Proven problem-solving, negotiations, and decision-making skills
Ability to use appropriate discretion and judgment in applying customer/call handling guidelines
Ability to listen, process transactions, and interact with customers simultaneously in a fast-paced environment
Working Conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
#LI-ONSITE
#LI-VENTURES
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
$27k-35k yearly est. Auto-Apply 16d ago
Patient Access Representative - Full Time - Admitting
Barton Healthcare System 4.0
Patient care coordinator job in South Lake Tahoe, CA
***Actual offered hourly wage will depend on experience of the applicant***
Responsible for registration of patients to include patient interviews, obtaining and entering accurate demographic and insurance information, insurance verification, explanation of hospital policies, obtaining consents, and collection of any point of service or outstanding payments. Handles routine patient inquiries and problems. Is a detail oriented individual who can work in a high paced environment and has exceptional customer service skills.
Qualifications
Education:
â High school diploma or GED preferred
Experience:
â Minimum of one year customer service experience.
Knowledge/Skills/Abilities:
â Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a stressful, high paced environment and can take the appropriate action.
â Strong computer and typing skills.
â Reading and writing skills, organizing and filing, professional phone etiquette, and strong customer service skills.
â Must have advanced knowledge of phone, computer, fax and copy machine skills.
â In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred.
â Demonstrates organizational and communication/customer service skills.
Certifications/Licensure:
â N/A
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
â While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear.
â The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
â The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
â Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
â The employee must occasionally lift and/or move up to 25 pounds.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
â Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office.
â Occasional travel to various health system locations.
Essential Functions
1. Provide consistently exceptional care at all times.
2. Demonstrate excellent customer services skills.
3. Answer phones, routes callers, takes messages, provides routine information to callers, and returns calls promptly.
4. Exercise judgment as to the urgency and nature of calls and ensures that all messages are relayed to the appropriate staff promptly.
5. Communicate problems as they arise through proper channels.
6. Perform assigned clerical duties in an accurate and timely manner such as faxing, photocopying, typing, computer data entry and retrieval.
7. Effectively gathers and enters all patient demographics for accurate registration and pre-registration.
8. Timely correction of registration errors in AhiQa.
9. Verify coverages through appropriate insurance applications.
10. Verify medical necessity of Medicare patients using current online software.
11. Effectively explains cost estimates, insurance benefits, and advanced beneficiary notices to patients.
12. Screen Self-Pay and underinsured patients to determine their financial needs, referring patient to appropriate department for government assistance or Financial Assistance program.
13. Collect copays, point of service payments, any outstanding payments, and effectively posts all payments in cash drawer.
14. Collection and processing of patient valuables.
15. Transcribe all faxed orders into Epic and works with doctors offices on order corrections.
16. Coordinate multiple appointments in order to offer consecutively scheduled services.
17. Effectively corrects all errors in assigned work ques.
18. Check in surgery and GI patients
19. Complete pre-registration functions as appropriate.
20. Assist other departments with registration issues as needed.
21. Proficient in the use of the all hospital associated software used to complete tasks.
22. Responds to the needs of the department by performing other duties, as necessary.
$31k-36k yearly est. 60d+ ago
Front desk?Booking coordinator
Rah Hair Studio
Patient care coordinator job in South Lake Tahoe, CA
Rah hair studio has been in business since 2009. Rah has 2 locations, One at the Y next to Verde where this job will be and one inside Edgewood Lake Tahoe. At Rah hair studio we do cuts and colors styling, makeup,and hair extensions. Edgewood we have a beauty bar no color, Hair styling and luxury manicures and pedicures and extensions.
Job Description
Booking appointments in square appointments for both locations, Talking with clients and wedding coordinators. Excel spread sheet work, computer work, social media posting, retail inventory work, checking in and out clients. Answering phones emails and DM's, laundry and light cleaning.
Qualifications
Computer skills
Excel spread sheet
Google documents and google sheets
Customer service skills
professionalism
Cleanliness and organizational skills
Social media experience including tik tok
Forbes experience is a bonus
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-43k yearly est. 60d+ ago
Part-Time Front Desk Coordinator
The Joint 4.4
Patient care coordinator job in Carson City, NV
Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
* Greet and check in patients, providing a friendly and professional first impression
* Manage the flow of patients through the clinic in a timely, organized manner
* Present and sell wellness plans and membership packages confidently and accurately
* Support the clinic's sales goals by converting new and returning patients into members
* Answer phone calls and assist with appointment scheduling and patient inquiries
* Re-engage inactive members and maintain up-to-date patient records using POS software
* Assist with clinic marketing efforts and community outreach
* Maintain a clean, organized front desk and clinic environment
* Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
* High school diploma or equivalent required
* Minimum one year of customer service and sales experience preferred
* Strong phone, computer, and multitasking skills
* Energetic, motivated, and confident in a goal-driven environment
* Positive attitude with a team-oriented mindset
* Must be able to stand/sit for long periods and lift up to 50 pounds
* Office management or marketing experience is a plus
Schedule
* This role requires availability & travel for the following days:
Mondays: 8:30AM to 1PM in South Meadows
Wednesdays: 8:30AM to 1PM in South Meadows
Thursdays: 8:30AM to 6PM in Carson City
Fridays: 8:30AM to 1PM in South Meadows
Compensation and Benefits
* Starting pay: $17.00 - $17.10 Per Hour + Bonus
* Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$17-17.1 hourly 29d ago
Social Work Care Coordinator 2
Renown Health
Patient care coordinator job in Reno, NV
This position is responsible under the supervision of the department manager for providing patients and families with emotional support, advocacy as appropriate, financial information, discharge planning, and social work services. This position also serves as a liaison between the medical staff and the patient/family and provides interventions designed to minimize patient stress and maximize coping skills to expedite recovery and long-term care planning. This position requires the ability to advocate on behalf of the client to ensure their connection to necessary resources for their continued success.
Nature and Scope
This position provides psychosocial services to patients, families, and staff to assist in coping with illness and hospitalization. This position also provides educational information and resources that may assist patients/families during and after hospitalization. This position provides clinical and complex discharge planning for patients requiring post-acute services.
The incumbent must provide optimal patientcare through assessment, planning, implementation, and evaluation of neonatal, child, adolescent, adult, and geriatric patients and families.
The major challenge to this position is the ability to prioritize and assess critical situations while maintaining quality services under stressful conditions.
This position has the authority to review and evaluate each case; establish work priorities; and differentiate between services the hospital can provide and those services, which can be provided more appropriately by the community.
For some Care Management programs/departments this position may be required to work with patients in the community outside of a Renown facility yet remain under Renown's stewardship. Contact with these patients may be by phone, in-person during an appointment or completing a home visit. (For departments 200741 and 530346)
KNOWLEDGE, SKILLS & ABILITIES:
1. Knowledge of social work skills, theories, and intervention
2. Ability to make psychosocial assessment and implement treatment plans, aggressively addressing psychosocial needs to avoid discharge delays for clinically stable patients
3. Ability to complete a thorough discharge planning assessment, determine appropriate level of care for post-acute needs, determine length of stay related to patient's condition, and coordinate the implementation of the discharge plan. Requires knowledge and understanding of medical terms.
4. Ability to function in crisis situations, apply independent and mature judgment, and establish priorities
5. Ability to work as a member of an interdisciplinary team, and to facilitate close working relationships and cooperation within the Health System and community.
6. Ability to interact effectively with persons of differing ethnic and socio-economic backgrounds
7. Demonstrate the knowledge and skills necessary to provide care, based upon the physical, motor, sensory, psychosocial, and safety needs and development, to the age of the patient served- infant to geriatric.
8. Skills to assist patients and families in coping with crisis situations
9. Skills and ability to handle responsibilities to the ED and general hospital.
10. Knowledge of community resources available to meet the psychosocial needs of patients.
11. Ability to perform initial assessments on referred patients (primarily psychosocial barriers to discharge within 24 hours of referral
This position may provide patientcare.
Disclaimer
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Minimum Qualifications
Requirements - Required and/or Preferred
Name
Description
Education:
Must have working-level knowledge of the English language, including reading, writing, and speaking English. Master's degree in social work required.
Experience:
Requires minimum two years' experience in the social service field. Applicants with experience in health care settings will be given preference.
License(s):
Ability to obtain and maintain State of Nevada Social Work licensure. Requires valid Nevada license as an LSW, LISW, LMSW, LCSW, or LASW.
Certification(s):
None
Computer / Typing:
Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
$34k-48k yearly est. 33d ago
Part-Time Front Desk Coordinator
The Joint Chiropractic 4.4
Patient care coordinator job in Carson City, NV
Front Desk Coordinator - Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
*This role requires availability & travel for the following days:
Mondays: 8:30AM to 1PM in South Meadows
Wednesdays: 8:30AM to 1PM in South Meadows
Thursdays: 8:30AM to 6PM in Carson City
Fridays: 8:30AM to 1PM in South Meadows
Compensation and Benefits
Starting pay: $17.00 - $17.10 Per Hour + Bonus
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
How much does a patient care coordinator earn in Reno, NV?
The average patient care coordinator in Reno, NV earns between $23,000 and $54,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Reno, NV