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Patient care coordinator jobs in Richmond, VA

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  • Dental Patient Care Coordinator

    Lange Recruiting

    Patient care coordinator job in Richmond, VA

    Are you passionate about helping others feel confident in their smiles? Do you thrive in a supportive, upbeat environment where teamwork and patient care come first? If so, we'd love to meet you! We are a well-established family dental practice that combines advanced technology with a welcoming, energetic culture. From routine preventive care to complex full-mouth reconstructions, we are dedicated to delivering exceptional results while keeping our patients comfortable and cared for. Our close-knit team prides itself on open communication, collaboration, and creating a workplace where people genuinely enjoy coming to work. We are currently seeking a reliable, organized, and friendly Patient Care Coordinator to join our fabulous team in a fun and family-friendly environment. Key Responsibilities: Welcome patients and guide them through check-in and check-out with warmth and professionalism Schedule and confirm appointments to keep our days running smoothly Answer phones and handle inquiries with a friendly, helpful attitude Verify insurance and ensure accounts are accurate and up to date Collect payments due for services rendered. Educate, consult and present patient treatment plans. Conduct financial consultation with patients when new treatment plans are presented, as applicable. Schedule: Monday - Thursday, 7:15 a.m. - 5:00 p.m. (with some flexibility before/after hours as needed) Fridays: Half-day rotation (you'll only work every third Friday after your training period) What Were Looking For: Knowledge of dental terminology and coding Experience with dental practice management software (SoftDent a plus) Strong organizational, communication, and computer skills A positive, professional, and patient-centered attitude A reliable team player who takes pride in their work 'and enjoys having fun along the way Compensation & Benefits: $22 to $28 per hour, commensurate with experience Full-time benefits include: 401(k) with match, health insurance, and paid time off If you're ready to grow your career in a practice that values quality care, teamwork, and long-term patient relationships, wed love for you to join our team. Apply today and help us bring more confident smiles to our community!
    $22-28 hourly 60d+ ago
  • Veterinary Patient Care Coordinator

    Stafford Brooks Consulting

    Patient care coordinator job in Tuckahoe, VA

    Full-time Description Partner Veterinary is looking for a Patient Care Coordinator to join our Richmond VA team! Partner Veterinary Emergency & Specialty Center (PVESC) is a women founded and lead business. Be a part of reimagining and transforming the veterinary profession by joining our team at the Emergency and Specialty hospital in Richmond, VA! Looking to grow your veterinary career? Partner Veterinary has you covered! We provide our team members with the tools, resources, training, and administrative support to promote an engaging work culture. To set you up for success from day 1, We gift you a *wellness week of PTO after your first 90 days in your new position! This includes 30-40 hours of extra PTO dependent upon your schedule. Partner Veterinary recognizes the demand on veterinary professionals, and this wellness week allows you to rest and relax with a week off after your initial 90 days. What does your day look like at Partner? The Patient Care Coordinator (PCC) is communication focused role that delivers information across the hospital and to clients. While in the hospital, the PCC: Provides concierge level care and communication to clients whose pets require extended care and/or multi-departmental collaboration Delivers timely financial updates to clients Creates, reviews, and maintain treatment plans and estimates Tracks, monitors, and updates charges as needed Performs involved patient discharges in person or over Zoom to ensure clients are set up for a successful recovery Displays comfort and flexibility in communication styles when discussing prognoses, procedures, and treatments Our team member benefits and perks: Benefits: *Paid wellness week off after 90 days in your new role, if currently employed +3 weeks paid vacation, prorated your first year Shift differential for overnight Annual uniform allowance VTNE Tuition Reimbursement Contribution to health insurance 401K Vision Coverage Dental Coverage Company Paid Life Insurance & Long-Term Disability Perks: Bring your pet to work during your shift Get role-specific training Clear and transparent career development paths Our core values: Reimagining Empower Community Care Our 20,000 square foot reimagined building and team design includes: Conscious and deliberate building design layout that encourages interdepartmental communication and collaboration Unique support roles that enable our team to practice at your highest level Ample equipment to enable you to provide stellar patient care Scribes document exams and facilitate discharging appointments Onsite advanced diagnostics, such as MRI, CT, Fluoroscopy and more! Requirements 2+ years in specialty medicine preferred Previous experience as a veterinary assistant or LVT Comfort in verbal and written communication Compassion and empathy for clients and their pets Able to work four 10-hour day shifts Physical Requirements: Ability to quickly process, analyze, and react to unplanned and emergent medical situations without delay, so as to ensure the safety of team members and patients Ability to stand for up to 12 hours with limited breaks About us: Our mission statement is our commitment to our team: Partner Veterinary's mission is to provide the best workplace for veterinary talent so that we are the provider of choice for expert and compassionate emergency and specialty veterinary care in our communities. https://partnervesc.com/ Are you ready to learn more? Visit our website and apply on our careers page. We look forward to meeting you! Salary Description $24-$30 per hour plus stipend
    $24-30 hourly 60d+ ago
  • Patient Service Representative (Float)

    Patient First 4.3company rating

    Patient care coordinator job in Richmond, VA

    The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic, health, pharmacy, and insurance information. Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. Referring billing questions to the appropriate parties as needed. Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system. Discharging the patient and processing incurred charges. Completing all cash management duties to include counting and accounting for money collected at the end of the shift. Receiving, sending, and distributing correspondence as directed. Filing and scanning medical documents and office forms as directed. Completing assigned checklists and Policy Manager tasks within the assigned shift. Answering all incoming calls and distributing messages in a timely manner. Assisting with other assignments as directed. Demonstrating an efficient understanding of the electronic medical record system. Receiving, moving, and stocking ordered supplies. Cleaning the front office work area and other maintenance assignments as directed. Verifying daily reports are run at the end of the day. Attending staff meetings as directed. Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Operating, using, and maintaining medical and office equipment as trained. Participating in maintenance assignments when necessary and as directed. Providing positive, warm, and friendly service in all interactions. Completing other duties as directed Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older. Basic typing skills. Minimum one year of clerical experience preferred. High school graduate or equivalent. Ability to sit, stand, and walk for up to 7 hours at a time. Ability to lift up to 25 pounds. Excellent visual, verbal, written, and typed communication skills. Ability to prioritize and multitask. Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
    $30k-34k yearly est. Auto-Apply 34d ago
  • Dental Patient Care Coordinator

    Monument Family Dentistry

    Patient care coordinator job in Richmond, VA

    Job DescriptionBenefits: 401(k) Bonus based on performance Company parties Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off Training & development We are a growing, private dental practice looking for someone awesome to join our 5-star google rated team full time! We are hopeful that you are a positive, experienced, self-motivated, and open-minded team player that is highly skilled in speaking with patients confidently and accurately regarding their insurance benefits and treatment necessary to return to optimal oral health. We specialize in cosmetics, implants, Invisalign, endodontics and all general dental services provided. If you have experience with digital dentistry (Cerec, iTero, etc..) and Dentrix, that is a big plus! We would appreciate a person who is well versed in these areas of treatment but are happy to train the right candidate! The ideal candidate would be outgoing, thoughtful, and is comfortable making patients feel comfortable with sensitive subjects. Tasks include detailed insurance verifications for in and out of network policies, sending and following up on treatment pre-authorizations, assisting check-in, submitting insurance claims with proper attachments, understanding dental maximums, deductibles, and frequencies, assist with claims aging when necessary, explaining patient balances, thorough documentation, accurate treatment estimates and record keeping, ensuring doctor treatment schedule is maximized and maintained. We have a fabulous team and a fun, family friendly environment to work in. We pride ourselves on open communication and our team building! This is not just another job but a career with plenty of room for growth. Your experience and interest in learning will be valued and rewarded. We would appreciate if you could send a resume with a cover letter telling us a little bit about you, your salary requirements, and what makes you a team player. All eligible candidates will be contacted immediately for an interview.
    $21k-38k yearly est. 12d ago
  • Patient Care Representative

    Nephrology Specialists PC

    Patient care coordinator job in Richmond, VA

    Full-time Description We are seeking a highly organized and detail-oriented individual to join our team as a Patient Care Coordinator. The successful candidate will be responsible for various front desk and administrative duties to ensure smooth operations within our medical office. We offer a comprehensive benefits package and competitive compensation. This position will serve primarily one of our three Richmond offices and will rotate as needed for coverage throughout. Key Responsibilities: Check patients in upon arrival, ensuring that all patient information and insurance eligibility are updated and accurate. Collect time-of-service payments for current and outstanding balances and copays. Efficiently check patients out and process claims. Answer phones promptly and professionally, assisting patients or directing calls to the appropriate person or department. Schedule patient appointments accurately, utilizing EMR systems. (Athena preferred) Check voicemails regularly throughout the day and promptly return calls, ensuring no delay in communication with patients. Prepare patient charts for all doctors, including organizing and filing lab results from LabCorp and hospital records in our electronic medical records system (Athena). Assist in other office for coverage as needed. Requirements High school diploma or equivalent; additional education or certification in medical administration is a plus. Proven experience in a medical office setting, preferably in a receptionist or administrative role. Proficiency in using electronic medical records (EMR) systems, with experience in Athena being advantageous. Strong organizational skills and attention to detail. Excellent interpersonal and communication skills. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Knowledge of medical billing procedures and insurance verification processes. Flexibility to adapt to changing priorities and responsibilities. Salary Description $22
    $27k-36k yearly est. 60d+ ago
  • Customer Care Coordinator - Order Experience I

    United Seating & Mobility

    Patient care coordinator job in Ashland, VA

    By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. JOB PURPOSE: Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion's order processing system. KEY RESPONSIBILITIES: § Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion. § Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding. § Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps. § Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times. § Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible. § Coordinates scheduling of ATP's and seating technicians for evaluations and adjustments requests. § Meets all set productivity and performance standards § Participates in New Equipment department initiatives to continually improve department results. § Other duties as assigned by manager § Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission. § Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations. § Provide excellent customer service for all internal and external customers at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority. § The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management. REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE: § High school diploma or general education degree (GED) or equivalent combination of experience and education. § Minimum one year of customer service experience. PREFERRED COMPETENCIES AND QUALIFICATIONS: § Strong communication skills, both written and verbal § Strong listening, organization and priority setting skills. § Ability to work in a fast-paced environment and juggle multiple priorities. § Ability to think quickly, assess a situation and make a sound decision. § Ability to provide best-in-class customer service § Working knowledge of service order processing experience § Knowledge of complex rehab equipment and products § Prior experience working in durable medical equipment industry § Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers. § Knowledge of MS Word, Excel, PowerPoint, and Outlook PHYSICAL WORK REQUIREMENTS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. § Frequent use of hands, wrists, fingers associate with computer equipment. § Prolonged periods of time working at a desk and/or on a computer. § Occasionally move and reach with arms and hands. § Ability to communicate effectively. § Ability to work overtime as needed. At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
    $34k-48k yearly est. 18d ago
  • Home Health Care Intake/Scheduler Coordinator

    Old Glory Home Health Care & Assistive Care

    Patient care coordinator job in Richmond, VA

    Benefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance Job Description: We are seeking a reliable and detail-oriented Intake/Scheduler Coordinator to join our home health care team. This position is responsible for managing all new patient referrals, coordinating with healthcare providers, and ensuring a seamless intake process. Key Responsibilities: Receive and process referrals from hospitals, physician offices, and other referral sources Verify patient insurance coverage and eligibility Obtain prior authorizations as required Coordinate start-of-care visits with clinical staff Maintain accurate documentation in electronic medical records (EMR) Communicate with patients, families, physicians, and insurance providers as needed Ensure compliance with HIPAA and other regulatory requirements Qualifications: High school diploma or equivalent; Associates or Bachelors degree preferred Experience in a home health or healthcare office setting strongly preferred Knowledge of Medicare, Medicaid, and private insurance guidelines Familiarity with EMR systems (e.g., WellSky, Kinnser, Homecare Homebase) Strong communication and organizational skills Ability to handle confidential information with discretion At least 5 years experience in Home Health Intake/Scheduler Benefits: Competitive pay Health, dental, and vision insurance Paid time off and holidays Opportunities for professional growth
    $35k-50k yearly est. 16d ago
  • Doggy Day Care Coordinator

    Holiday Barn Pet Resorts

    Patient care coordinator job in Richmond, VA

    Job Description We are looking for a highly motivated, responsible dog lover to be a leader within our Day Care Pack at Camp Holiday Barn at our Midlothian location. The Day Care Coordinator ensures that operations at Camp Holiday Barn are successfully maintained and integrated into the service goals of all other departments at Holiday Barn, ensuring the health, safety and happiness of our day care guests. The Day Care Coordinator is a hands-on employee within Camp Holiday Barn and the entire resort. The coordinator works closely with the Day Care Manager, the Facility Manager, other department managers and pack members to provide premiere care and service to our guests while also integrating Holiday Barn's values into all interactions with all pack members, customers and guests. What is Dog Day Care like at Holiday Barn? Dog Day Care at Camp Holiday Barn is an action-packed day care program which entertains your dog all day. There are many benefits to our day care program. Your dog will come home tired and happy. Your dog will get quite a bit of exercise. The Day Care Coordinator works in both supervisory and hands on roles with the Day Care Manager and Day Care Associates at Camp Holiday Barn to ensure the health, safety and happiness of day care guests. Day Care Coordinator requirements include: Supervisory experience - 1-2 years experience leading a team Pet care experience in a professional pet care environment Strong communication skills Strong leadership skills Ability to work well within a team and lead a team Positive, can-do attitude Love of Dogs! Basic understanding and knowledge of dog behavior Ability to work in a fast paced, physically demanding environment. The Coordinator must be able to lift pets up to 50 lbs. Holiday Barn Pet Resorts are active places to work. Our work environment is typified as a moderately physical work place. Our responsibilities include heavy lifting, handling energetic pets, repetitive arm motions, long periods of standing, body-bumping, loud noises, health conscientious cleaning, and LOTS of dog and cat interactions! We are a resort, which means we're busiest on weekends and holidays. Candidates must be willing to work weekends and major holidays. Candidates should have availability to work opening and closing shift on weekdays, weekends, and holidays. *Earn an additional $2/hr on weekends and major holidays!!! (New Years Day, Memorial Day, July 4th, Labor Day, and Thanksgiving weekend Thurs - Sun)* Holiday Barn will provide: competitive compensation, access to company sponsored health benefits, personal leave time, and ability to grow within a company that insists on high values for our customers and employees. Holiday Barn is a drug free workplace. Holiday Barn is an equal opportunity employer.
    $35k-50k yearly est. 16d ago
  • Clinic Front Office Receptionist - Richmond, VA

    Konnections Staffing

    Patient care coordinator job in Richmond, VA

    Clinia Front Office Receptionist/Administrative Assistant - Richmond, VA Schedule 8:30/9:00AM - 5:30/6:00PM About TASKids We focus on the individualized needs of the individual and work in concert with the family and others involved for cohesive services. Come be a part of the most innovative agency around. Apply Now! Text or Call 949-541-4363 to Apply and Book Interview. Required skills: Front Office receptionist skills with strong admin and scheduling experience Friendly, outgoing with focus on customer service. Enjoys working with children/pediatrics population Bilingual - Spanish and English, preferred Excellent phone skills - able to Multitask and screen call Strong Team Player Computer skills - Excel, Word, database management Attention to detail Maintains confidentiality and professional boundaries Excellent Organization skills Responsible, Accurate and Dependable Meets all deadlines and works well independently Maintain positive and enthusiastic attitude toward work Problem solving skills EMR and insurance knowledge a plus NPA software experience is a plus Duties: Greeting/welcoming patients Scheduling and checking in patients Taking inquiry calls/collecting accurate information Answering phones Assisting with ensuring the clinic is organized Liaison with clinical team to meet needs of clients and staff Benefits Offered: Hourly Pay Range $18.00 - $22.00 Depending on Experience and Education Dental, Medical, Vision We offer Paid Time Off and Health Benefits to full and Part Time Employees. Apply Now! Text or Call 949-541-4363 to Apply and Book Interview.
    $18-22 hourly 60d+ ago
  • Cardiac Care Coordinator

    Vcu Health

    Patient care coordinator job in Richmond, VA

    The Cardiac Care Coordinator will function as an integral part of the VCUHS inter-professional Heart Failure Transition Team composed of professional representation from social work, pharmacy, nutrition, RN Care Coordination, and other disciplines as needed. The overall goal of the team is to ensure successful transitions for heart failure and AMI patients as they transition from acute care by carefully coordinating post-discharge care to increase patient satisfaction, facilitate improved self-management, and prevent readmissions. The Cardiac Care Coordinator will identify eligible patients for intervention and provide education and coordination of care to these patients and their families. In assessing and planning care for the patients the Coordinator will work closely with other concerned entities including the AMI transition teams and representatives of other clinics providing post-acute management of complex patients.Licensure, Certification, or Registration Requirements for Hire: Current RN licensure in Virginia or eligible Licensure, Certification, or Registration Requirements for continued employment: Current RN licensure in Virginia AHA BLS Experience REQUIRED: Minimum of three (3) years of nursing experience in an acute care setting Minimum of one year in specialty Experience PREFERRED: Academic healthcare experience Experience with cardiac patients Previous experience using a personal computer and software application to include the Internet, e-mail, Microsoft Office (Word, Excel, etc.) and graphics. Previous experience collecting, organizing and analyzing data using databases (e.g. MS Access) Education/training REQUIRED: Baccalaureate Degree in Nursing from an accredited school of Nursing Education/training PREFERRED: Certification in specialty area Previous experience in patient education and case management Supplemental course work in quality improvement, such as quality methodologies/tools, data analysis, patient safety, Lean, Six Sigma), quality engineering, and/or project management Course work in statistics Independent action(s) required: Practices within the boundaries of the regulations governing the practice of nursing in the Commonwealth of Virginia. Practice is guided by the ANA Code of Ethics for Nursing and established nursing practice standards and follows the VCUHS policies and procedures. Organizes and plans work with input from the patient/family or other stake holders with the specific defined outcomes and demonstrates use of sound clinical judgment and resources. Coordinates care with inter-professional team to ensure successful patient outcomes. Supervisory responsibilities (if applicable): N/A Additional position requirements: Schedules, including requirements of shift rotations and hours of work may be adjusted as necessary to meet program requirements and/or needs. Age Specific groups served: As appropriate based on unit assignment Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Activities: Prolonged sitting, Prolonged standing, Walking (distance), Climbing (steps, ladder, other) Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change, Noisy environment Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $35k-52k yearly est. Auto-Apply 5d ago
  • Health Care Coordinator/LPN

    Discovery Village at The West End

    Patient care coordinator job in Tuckahoe, VA

    Health Care Coordinator / Licensed Practical Nurse (LPN) Discovery Village at The West End, Assisted Living Community Full-Time and Part-Time Reports To: Director of Health and Wellness About Us: Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide. Job Summary: We are seeking a dedicated and compassionate Health Care Coordinator/Licensed Practical Nurse (LPN) to join our dynamic healthcare team. The ideal candidate will play a key role in coordinating resident care and supporting the team. This position requires excellent communication skills, a strong understanding of resident care protocols, and a commitment to quality and safety. Key Responsibilities: Ensures that community follows all federal, state, local laws and regulations as it pertains to clinical care. Responsible for collecting, analyzing, and reporting occurrence trends, and if necessary, develop/implement improvement plans. Partners with Administrator and other team members to analyze and maintain all resident and team member health safety. Partners with pharmacy consultant to provide optimal pharmaceutical services to residents. Responsible for infection control programming in community. Responsible for the safe and efficient distribution/administration of injections, nebulizers, moderate wound care per state regulations. Identifies ongoing needs and services of residents through the assessment/ Service Plan process including documentation for residents with a change in health care status. Responsible for the completion of the monthly updates and reporting to the responsible party. Partners with other department coordinators to identify, review, and discuss potential change in service/medication levels and updates the resident's service plan as indicated by state regulations. Participates in community awareness activities and community relations. Maintains communications with resident's family and/or responsible party regarding changes in care or health concerns. Qualifications: Current licensure as a Licensed Practical Nurse (LPN) in the state of Virginia. Previous experience in a assisted living, home health or long-term care industries. Two (2) years experience as a Licensed Nurse One (1) year nursing management experience. Must demonstrate competence in assessment skills, injections/medication administration, follow up and triage. Ability to multitask, prioritize, and work effectively in a fast-paced environment. Compassionate, patient-centered approach to care. What We Offer: Competitive salary and benefits package. Opportunities for professional development and continuing education. A supportive and collaborative work environment. EOE D/V Join our team and help us make a difference in the lives of our residents and their families! #IND JOB CODE: 1005232
    $35k-50k yearly est. 60d+ ago
  • Patient Registration Representative

    Kidmed

    Patient care coordinator job in Mechanicsville, VA

    Job Description The Patient Registration Representative will perform various duties such as registering patients in a fast-paced environment, while maintaining accuracy and efficiency. Essential Functions/Responsibilities: Entering patient demographic and insurance information accurately. Registering telemedicine patients through the electronic medical record (EMR) system. Serving as the primary contact between patients and the medical personnel. Greeting patients upon arrival with a friendly demeanor and helpful attitude. Confirming insurance eligibility. Collecting co-pays and balances due at the time of registration. Reconciling payments at the end of each shift. Addressing accounts that are past due at the time of registration. Answering incoming phone calls and forwarding to the appropriate parties. Interpreting billing statements. Posting incoming Account Receivables payments. Participating in mandatory trainings and attending staff meetings. Assisting in the duties required to properly open and close the building to receive patients. Faxing and/or emailing confirmed lab results to the appropriate parties. Requesting pre-authorization of credit cards. Setting up installment payment plans. Practicing and promoting positive customer and peer relations. Maintaining a clean work environment (i.e. ensuring that the work area and staff lounge are tidy and all equipment and utensils are put away at the end of each shift). Reporting all parent/patient complaints to the manager in a timely manner to allow for appropriate actions to be taken. Knowledge, Skills, and Abilities: Computer literacy (log in, log out, search engines, etc.) Knowledge of electronic medical record (EMR) systems Strong telephone and in-person communication skills Outstanding customer service and interpersonal skills Knowledge of HIPAA and PHI (Protected Health Information) laws/regulations Required Education/Experience: High School Diploma or GED required Ability to type 40 WPM with 90% accuracy One year experience in patient registration (preferred) One year experience with health insurance (preferred)
    $26k-34k yearly est. 19d ago
  • Patient Services Coordinator Home Health - Full-time

    Enhabit Inc.

    Patient care coordinator job in Petersburg, VA

    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: * 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) * Continuing education opportunities * Scholarship program for employees * Matching 401(k) plan for all employees * Comprehensive insurance plans for medical, dental and vision coverage for full-time employees * Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees * Flexible spending account plans for full-time employees * Minimum essential coverage health insurance plan for all employees * Electronic medical records and mobile devices for all clinicians * Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications * Must possess a high school diploma or equivalent. * Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. * Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred * Previous experience in home health, hospice, or pediatrics is preferred. Requirements* * Must possess a valid state driver license * Must maintain automobile liability insurance as required by law * Must maintain dependable transportation in good working condition * Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
    $28k-39k yearly est. Auto-Apply 3d ago
  • Front Desk

    Grand Fitness Mgmt, LLC

    Patient care coordinator job in Mechanicsville, VA

    Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
    $26k-34k yearly est. 18d ago
  • Bilingual Front Desk (Richmond)

    Dental Dreams 3.8company rating

    Patient care coordinator job in Richmond, VA

    Job DescriptionThe Role: Family Dental LLC in Richmond, VA is now hiring Bilingual Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: Family Dental LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities to people in underserved communities. We hire only the most qualified dentists and staff committed to superior patient care. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Required Customer Service experience Dentrix and/or Eaglesoft (preferred) KOS Services Inc. / Family Dental LLC s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-33k yearly est. 28d ago
  • Front Office Support

    Diamonds Direct 3.9company rating

    Patient care coordinator job in Glen Allen, VA

    We have many opportunities available on our other career site pages. Click here to link to our careers page! At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors. What is the Upside? · Investment in your career development · Empowering you to take control of YOUR own career path within Diamonds Direct · Exposure to all other departments within our organization · A family-oriented culture unlike any other · Encouraging environment that promotes teamwork and furthering education within the jewelry industry What does it take to be a Front Desk Professional? · Always keeping the customer first and providing top notch, luxurious experience · The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE) · Well organized and a keen eye for detail · Ability to multi-task · Professional demeanor and appearance · A natural talent for customer service · Ability to maintain composure in a high pressure, fast-paced environment Requirements · Previous customer service/front desk experience o Experience in a luxury retail environment preferred · Excellent oral communication skills · Proficient computer skills · Must be able to work Saturdays Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
    $29k-35k yearly est. Auto-Apply 38d ago
  • Patient Services Coordinator/Receptionist

    Atlantic Vision Partners LLC 4.5company rating

    Patient care coordinator job in Mechanicsville, VA

    We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Welcome Center Front Desk Coordinator - PT

    Spinnaker Resorts 3.5company rating

    Patient care coordinator job in Williamsburg, VA

    DEPARTMENT: King's Creek Tour DeskTITLE: Coordinator, Part-Time REPORTS TO: Office Manager, Tour Desk WHO WE ARE Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia - Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration. An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company's exceptional customer service and dedication to our owners and guests. As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible. Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team? JOB DESCRIPTION SUMMARY The position is responsible for overseeing the daily operations of the Welcome Center and Tour Reception desk(s). Present a cordial and professional manner to guests and provide excellent customer service maintaining a pleasant working atmosphere. DUTIES AND RESPONSIBILITIES Perform all operational opening and closing functions for the Welcome Center and/or Tour Reception desks Reconfirm arrivals via phone and prepare arrival packets Update guest demographic information in SPI Check in all guests arriving on “mini vac” packages Qualify guests upon arrival Obtain referrals from tours and “mini vac” arrivals Distribute gifting premiums to pre-gifted tours Greet all inbound tours Record sales attendance Resolve concerns/challenges related to tour qualifications and gifting eligibility, distribute gifts as appropriate Perform audits of premiums to ensure control of inventory Check in/out tours, data enter sales personnel and update tour information in SPI Perform data entry audits of tour information and distribution of gifts in SPI for accuracy Sell tickets & make reservations at area restaurants and attractions Send daily recap reports Promote and encourage a teamwork environment daily Participate in company trainings as requested Cover other tour desks and locations if necessary or as seasonal volume shifts Provide excellent hospitality and customer service to all property guests Maintain open and positive communication with other site departments such as sales, marketing, and operations to ensure resolution of any customer issues Perform other related duties & special projects as requested by manager Maintain an appropriate and neat appearance of the daily uniform KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED HS Diploma or GED equivalent. Significant experience may substitute for education Ability to establish priorities, work independently, and proceed with objectives Ability to communicate effectively, both orally and in writing Excellent computer skills to include MS Office Attention to detail Positive and friendly attitude Maintain an organized and professional workspace Excellent work ethic to include dependability, ownership of tasks to completion, appropriate sense of urgency, willingness to assist others and trustworthiness Flexibility on availability - the ability to switch work schedule based on seasonal volume and/or coverage for co-workers Ability to adapt to changing environment OPTIONAL SKILLS A PLUS Knowledge of Spinnaker Resorts and/or the timeshare industry Hospitality experience a plus Prior experience in sales/customer service WORKING CONDITIONS AND ENVIRONMENT Physical Demands: Primary functions require sufficient physical ability and mobility to work in a front desk setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull up to 30 pounds of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate information. Vacation: Vacation is generally unavailable during peak time. Memorial Day through Labor Day Working Conditions: Part-time position (up to 29 hrs./week. Varied work schedules to include evening, holiday, and weekend hours. Environment: Work is performed primarily in a fast-paced environment with frequent interruptions. BENEFITS (if eligible) Weekly Pay and Direct Deposit Health Insurance (Medical/Vision/Dental) Company-Paid Life Insurance Paid Time Off (PTO) Program Paid Vacation and Holiday Pay 401 (K) Retirement Plan with a Company Match (based on eligibility) Employee Wellness Programs Fitness Center Reimbursement Ongoing Professional Development Opportunities Employee Family & Friends Discounted Stays Various Employee Discounts (Local Businesses and National Retailers) Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party) Company-Supplied Uniforms and Equipment (Applicable Positions) Flexible Work Schedules
    $27k-33k yearly est. 12d ago
  • Doggy Day Care Coordinator

    Holiday Barn Pet Resorts

    Patient care coordinator job in Richmond, VA

    We are looking for a highly motivated, responsible dog lover to be a leader within our Day Care Pack at Camp Holiday Barn at our Midlothian location. The Day Care Coordinator ensures that operations at Camp Holiday Barn are successfully maintained and integrated into the service goals of all other departments at Holiday Barn, ensuring the health, safety and happiness of our day care guests. The Day Care Coordinator is a hands-on employee within Camp Holiday Barn and the entire resort. The coordinator works closely with the Day Care Manager, the Facility Manager, other department managers and pack members to provide premiere care and service to our guests while also integrating Holiday Barn's values into all interactions with all pack members, customers and guests. What is Dog Day Care like at Holiday Barn? Dog Day Care at Camp Holiday Barn is an action-packed day care program which entertains your dog all day. There are many benefits to our day care program. Your dog will come home tired and happy. Your dog will get quite a bit of exercise. The Day Care Coordinator works in both supervisory and hands on roles with the Day Care Manager and Day Care Associates at Camp Holiday Barn to ensure the health, safety and happiness of day care guests. Day Care Coordinator requirements include: Supervisory experience - 1-2 years experience leading a team Pet care experience in a professional pet care environment Strong communication skills Strong leadership skills Ability to work well within a team and lead a team Positive, can-do attitude Love of Dogs! Basic understanding and knowledge of dog behavior Ability to work in a fast paced, physically demanding environment. The Coordinator must be able to lift pets up to 50 lbs. Holiday Barn Pet Resorts are active places to work. Our work environment is typified as a moderately physical work place. Our responsibilities include heavy lifting, handling energetic pets, repetitive arm motions, long periods of standing, body-bumping, loud noises, health conscientious cleaning, and LOTS of dog and cat interactions! We are a resort, which means we're busiest on weekends and holidays. Candidates must be willing to work weekends and major holidays. Candidates should have availability to work opening and closing shift on weekdays, weekends, and holidays. *Earn an additional $2/hr on weekends and major holidays!!! (New Years Day, Memorial Day, July 4th, Labor Day, and Thanksgiving weekend Thurs - Sun)* Holiday Barn will provide: competitive compensation, access to company sponsored health benefits, personal leave time, and ability to grow within a company that insists on high values for our customers and employees. Holiday Barn is a drug free workplace. Holiday Barn is an equal opportunity employer.
    $35k-52k yearly est. 60d+ ago
  • Patient Services Coordinator/Receptionist

    Atlantic Vision Partners LLC 4.5company rating

    Patient care coordinator job in Williamsburg, VA

    We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
    $29k-34k yearly est. Auto-Apply 60d+ ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Richmond, VA?

The average patient care coordinator in Richmond, VA earns between $16,000 and $49,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Richmond, VA

$28,000

What are the biggest employers of Patient Care Coordinators in Richmond, VA?

The biggest employers of Patient Care Coordinators in Richmond, VA are:
  1. Cardinal Health
  2. Lange Recruiting
  3. Monument Family Dentistry
  4. Stafford Brooks Consulting
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