Patient Service Representative
Patient Care Coordinator job 18 miles from Roseville
Pulmonary Medicine Associates (PMA) has been treating patients in the greater Sacramento area since 1973 and is a unique and exciting place to work. With specialties that include critical care, infectious disease, palliative care, pulmonology, pediatric pulmonology, sleep medicine, and travel medicine, we are a busy practice with over 70 providers and 2 outpatient clinic locations. PMA currently has a full-time Patient Service Representative position available at our Roseville clinic. Because we value our employees, PMA offers a competitive salary and exceptional benefits including medical, dental, vision, life, LTD, PTO, and 401k with generous company match. Please visit our website at ************** to learn more. PMA is an equal opportunity employer.
General Duties Include:
* Greets all visitors to the clinic in a friendly manner.
* Obtains prior authorization for follow-up office visits.
* Updates demographic and insurance information in patient's account as needed.
* Verifies insurance eligibility prior to appointment.
* Scans insurance cards and patient identification.
* Ensures co-pays are collected for all visits and accurately posts charges and payments in EMR.
* Collects outstanding balances at time of service.
* Tracks pending referrals and reviews daily for approval.
* Reschedules patients noted on the reminder call report on a daily basis.
* Updates no-shows and cancellations in EMR as they occur, ensuring all appointments have been cleared by the end of the session (morning/afternoon/evening).
* Reconciles Check-In and Check-Out batches accurately, according to PMA procedure.
* Prepares daily bank deposit according to PMA procedure and ensures it is picked up by the courier to be transported to the business office.
* Assists with Patient scheduling
* Assists in answering incoming phone calls to the general clinic extensions.
* Assists Check-Out by sending orders that require no authorization.
* Cross covers Check-Out position, as needed or requested.
Requirements
* High school diploma or GED.
* Two years related work experience in a medical environment preferred.
* Knowledge of medical terminology.
* Knowledge of medical billing procedures and HMO/PPO insurance programs.
* Excellent phone etiquette and verbal communication skills.
* Strong customer service skills and ability to establish and maintain effective working relationships with other employees, patients, and the general public.
* Strong detail orientation.
* Ability to maintain confidentiality of sensitive information.
Schedule Coordinator
Patient Care Coordinator job 18 miles from Roseville
Job Details Rex Moore - Corporate - Sacramento, CA Full Time $29.87 - $45.03 Hourly Negligible DayDescription
About Us:
Watch Our Story: About Rex Moore Group, Inc. - YouTube
We are seeking a highly organized and detail-oriented Construction Project Schedule Coordinator to join our team. The ideal candidate will be responsible for managing and coordinating the project schedule and Capacity Overview ensuring timely completion of tasks and milestones across all phases of the construction project. The Scheduling Coordinator will collaborate with Superintendents, Foremen, Project Managers, Subcontractors, and other stakeholders to ensure the project schedule stays updated and the project stays on track. This is a key position in ensuring the smooth execution of construction projects from start to finish.
Key Responsibilities and Essential Tasks:
Develop and Maintain Project Schedules (Capacity Overview): Create, update, and manage the overall project schedule ensuring alignment with project goals and timelines.
Coordinate with Project Teams: Work closely with Superintendents, Foremen, Project Managers, Subcontractors, and vendors to ensure that work is completed on time and that project milestones are met.
Monitor Progress: Track project activities and progress, identifying potential delays or issues that may affect the schedule. Cleary communicate and document changes with Project Team.
Change Management: Coordinate schedule changes due to scope modifications or unforeseen events. Update project timelines and communicate changes to all relevant stakeholders.
Track and Report Delays: Identify, document, and communicate delays and their impact on project deadlines. Provide regular progress reports to senior management and stakeholders.
Collaboration: Work closely with project team to ensure the project schedule stays updated based the General Contractor's schedule and actual on-site conditions.
Risk Management: Identify risks related to the schedule and communicate to the Project Team to mitigate through proactive planning and communication.
Documentation: Maintain accurate and up-to-date records of project schedules, Capacity Overview, change management, and timely team notification.
What's in it for You?
We're growing and need people excited about honing their craft and developing their career. If you're ready to push your skill level, learn something new every day, and be part of tomorrow's energy source, join the Rex Moore Family.
Some of the benefits you may be eligible for as an employee are:
Health Benefits
401(k) with Company Match
Life and Disability Benefits
Paid Holidays & Paid time off
Access to multiple types of training
Opportunities for Self-development and Career Progression
Wellness Benefits & Employee Assistance Program
Family Leave (Maternity, Paternity)
Tuition Reimbursement Program
Career Advancement:
At Rex Moore, we provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. Are you looking to build a strong career? Then we have an opportunity for you!
Compensation:
Rex Moore pays hourly/salary rates commensurate with each employee's knowledge, experience and skill level.
Work Environment:
Work is performed in an office environment. This position may be required to travel to other office locations.
Reporting Structure:
Reports to - Director of Field Operations
Department - Construction Services
EOE
Qualifications
Knowledge, Skills and Abilities:
Bachelor's degree in Construction Management, or a related field (preferred but not required).
Minimum of 6 months of experience in construction scheduling or project coordination, in conjunction with above degree; OR minimum of 2 years construction scheduling for a large to mid size contractor (100 - 400 employees).
Proficiency in scheduling software (e.g., Microsoft Project, Primavera P6, Procore, or similar).
Strong understanding of construction processes and terminology.
Excellent organizational, time-management, and multitasking abilities.
Ability to work effectively with diverse teams and communicate clearly.
Problem-solving skills and ability to manage challenges proactively.
Certifications: PMP (Project Management Professional) or related certification (preferred but not required).
Physical Requirements:
Ability to verbally communicate: convey detailed and accurate instructions and information.
Ability to hear with or without correction in order to receive and interpret detailed information.
Required to sit at a desk work station for long periods of time.
Push, pull, lift, carry at least 10 pounds and occasionally lift/move up to 35 pounds.
Occasionally required to walk and stand for short and long periods of time.
Required to have visual acuity with or without correction in order to read contract documents, analyze data, view a computer monitor, and proof-read documents to identify errors.
Required to use fingers and hands: type using a computer keyboard, handle, feel, and reach.
May occasionally be required to stoop, kneel, and crouch.
PM22
Client Care Coordinator (Part Time)
Patient Care Coordinator job in Roseville, CA
Celebrating 20 years of excellence, SkinSpirit is a top destination for aesthetic skincare and body-with over 50+ locations nationwide. Our highly trained experts are the best in the industry-renowned for personalized service delivering safe, effective, medically-proven treatments and optimal results. SkinSpirit is here to ensure you find joy in your skincare journey and happiness in the results you're looking for.
We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders we're always innovating-bringing state-of-the-art equipment and services to our clinics. Join the SkinSpirit experience!
We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program.
Position Overview:
The Client Care Coordinator is primarily responsible for providing support with the daily activities of a medical spa including telephone coverage, appointment scheduling, registration, opening and closing transactions and client care.
Schedule: Part-Time position, up to 23 hours/week
What You'll Do:
* Provide excellent client care and customer service
* Answer and screen high volume of inbound phone calls
* Manage appointments (scheduling, moving, and canceling appointments)
* Actively promote the clinic, treatments, services, products, as well as programs, promotions and/or discounts available
* Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction
* Accurately complete client transactions
* Manage multiple responsibilities while maintaining composure, always keeping the clients a priority
* Perform opening and closing duties of the clinic
* Efficiently provide basic office administrative support tasks including but not limited to mailing, faxing, sorting, typing and filing
* Maintain a professional and clean work environment & appearance
* Maintain complete confidentiality in all guest matters in accordance with company policy
* Assist with other duties and projects as assigned by management
What You'll Bring:
* HS Diploma or GED required; AA preferred
* At least 1+ years of customer service experience
* Exceptional customer service skills
* Ability to be efficient and productive in a fast-paced environment
* The ability to multitask, prioritize, and organize with a consistently high level of accuracy
* Must be a team player
* Knowledge of: Internet, Word, Excel, Outlook and the ability to learn new software quickly
* Excellent, written, verbal, and interpersonal skills
* Great attention to detail and accuracy
* Consistently demonstrates good judgment, strong character and personality, ethics, and high standards of performance
* Experience in medical office / understanding of cosmetic procedures / skin care products
* Experience with Zenoti or other POS systems preferred but not required.
Physical Requirements:
* Prolonged periods of sitting at a desk and working on a computer
* Occasionally stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, knee, crouch or crawl, talk and hear
* Occasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds
Pay Range: $20.00 - 28.00 per hour* (plus bonus potential)
* Base pay will be determined based on candidate experience, clinic size, clinic location and market.
Notices for Applicants:
Notice at Collection
Privacy Policy for California Residents
SkinSpirit participates in E-Verify; To learn more please visit E-Verify.gov - Employee Rights and Responsibilities
Hospice Patient Care Coordinator - Sacramento (Intake/Scheduler)
Patient Care Coordinator job 23 miles from Roseville
Job Details LHST - Hospice - Atlas - elk grove, CADescription
Join the Lorian Health team, a home health and hospice agency that is thoughtful, generous, and family-oriented. At Lorian Health, we believe in equanimity regarding the treatment of all our patients, setting the highest quality standards for home health services. Our commitment to fostering a socially responsible environment within our organization and community allows us to provide the highest caliber of health care for our patients and their families.
What We Offer
We offer a comprehensive employee benefits package that includes, but is not limited to:
Health, Dental, Vision, 401K with company match
Competitive pay
Paid vacation, holidays, and sick leave
Full time includes company paid health insurance, dental insurance, vision insurance, paid life insurance, supplemental insurance and 401(k) plan, as well as annual accrual of 10 vacation days, 6 sick days, 9 holidays.
Hospice Patient Care Coordinator
What You Will Be Doing:
The Patient Care Coordinator position supports all department functions in reception and intake of new referrals, as well as maintaining all clinical field staff schedules for admissions, discharges, resumption of cares, recertification visits, and routine follow up visits as needed. The Patient Care Coordinator position will also assist in answering the phone.
Responsibilities
Completes department functions, duties, and activities for Intake of new referrals and maintain all clinical field staff schedules.
Assists in the smooth processing of referrals, and acts as a liaison between LORIAN and referral sources.
Manages all aspects of the clinical field staff schedules, while ensuring admitted patients are seen as ordered by the referring physicians within 48 hours.
Ensures that all relevant patient information is obtained in an accurate and timely manner, and is entered into HomeCare HomeBase system, in order to meet MEDICARE requirements, when patients are referred to LORIAN by referral sources.
Regularly collaborate with the sales and clinical management team in reviewing new referrals and determining the appropriateness of any given referral for the agency.
Provides all relevant patient information (i.e. patient personal demographic, history and physical, current medications, physician's orders, F2F, surgical reports, etc.) obtained upon referral into patient charts.
May perform other duties as assigned.
Work Environment
Normal office environment.
Equipment Used
Standard office equipment such as computer, phone, fax, and copier.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
Qualifications
Required Education and Experience:
High School Diploma or Equivalent.
One (1) to two (2) years of experience in health care, Home Health preferred.
Additional Qualifications:
Working knowledge of Medical terminology.
Strong knowledge of Microsoft Office Systems (i.e. Word, Excel, etc.) and with an EMR system, HCHB is preferred.
Must have professional and customer-service-driven phone and communication skills.
Ability to communicate effectively and tactfully with management, clinical staff and office staff in a constructive, goal directed, and professional manner.
Ability to communicate effectively and tactfully with patients, doctors, and all customers of Lorian Health (LORIAN) in a productive, constructive, and professional manner.
Strong ability to organize and prioritize workload on a regular basis based on the quantity of incoming referrals.
Ability to be flexible and to follow verbal and written instruction in a fast-paced team-oriented environment.
Proficient in completing routine paperwork, multi-tasking, and providing appropriate follow-up as needed.
Outstanding interpersonal relationship building.
Maintains confidential patient information in accordance with privacy and security standards of the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state laws.
Physical Requirements
Ability to sit at a desk for long periods of time.
Ability to use a phone either by handset or by headset for long periods of time.
Ability to deal effectively with high levels of stress.
Patient Care Coordinator
Patient Care Coordinator job 18 miles from Roseville
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, A Positive Choice, and PsycHealth, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
Job Summary:
The official job title is Lead Care Manager (LCM).
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below.
Responsibilities:
• Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans.
• Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements.
• Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans.
• Maintain on-going contact with members, via telehealth and in-person visitation.
• Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers.
• Maintain empathy and professionalism while contacting members and families.
• Supporting behavioral health coordination, Substance Abuse and Community Resources.
• Perform additional duties as assigned.
Populations of Focus:
• Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence.
• Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence.
• Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program.
• Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months.
• Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury.
• Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community.
• Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health.
• Children and Youth Involved in Child Welfare
• Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus.
• Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.
Education and Experience:
• High school diploma or GED required.
• Minimum of 1 year experience in case management, member care, customer service, call center, or member care required.
• Valid California driver's license and valid vehicle insurance required.
• MA certificate or medical terminology knowledge preferred.
Required Skills/Abilities:
• Excellent communication, interpersonal, customer service and organizational skills.
• Computer skills for documentation, email and chat support.
• Proficient skills in working independently and collaboratively in a team to provide member care.
• Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously.
• Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner.
• Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.
Physical Requirements:
• Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.
• Prolonged periods of sitting at an office desk on the computer.
• Lifting: Able to lift up to 15lbs.
Pay range$25—$28 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
Short & Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.
Family Care Coordinator
Patient Care Coordinator job 19 miles from Roseville
Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from SDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in the Sacramento area. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must.
COMPANY OVERVIEW AND MISSION
Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California - and is a member of the DCI Donor Services family.
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion.
Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation.
Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure.
Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process.
Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary.
Visually assesses donors, interpret charts, document information and communicate findings.
Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary.
Provides education to hospital staff regarding authorization, family care process and donation process.
Responsibilities may be affected by increased donor activity. Performs other duties as assigned.
The Family Care Coordinator will work 15 days per month and 24 hour on-call shifts.
The ideal candidate will have:
A bachelor's degree
2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention
Knowledge of medical and legal principles of authorization, donor evaluation, and management.
Exceptional teamwork, communication, and conflict management skills.
Valid Driver's license with ability to pass MVR underwriting requirements
We offer a competitive compensation package including:
Up to 176 hours (22, 8-hour days) of PTO your first year
Up to 72 hours (9, 8-hour days) of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
Dental Front Office Coordinator - Ronald Rasi DDS
Patient Care Coordinator job in Roseville, CA
Front Office Coordinator
Ronald Rasi DDS - Roseville, CA
Proudly supported by Mosaic Dental Collective
Ronald Rasi DDS, part of the Mosaic Dental Collective, is looking for a friendly, organized, and people-focused Front Office Coordinator to join our team in Roseville, CA. If you're the kind of person who loves connecting with others, enjoys staying organized, and can bring great energy to each day-you'll feel right at home here.
As the first smile patients see and the voice that sets the tone, you'll be an essential part of making every visit smooth and welcoming. Our front office runs on teamwork, communication, and positivity-and with the support of Mosaic Dental Collective, you'll have everything you need to thrive and grow in your career.
Schedule: Monday-Friday
Pay: $20-$25/hr, depending on experience
What You'll Do
Greet patients warmly and help them feel at ease
Coordinate schedules and manage appointments
Handle insurance verifications and payments accurately
Keep things flowing between patients and the clinical team
Bring a calm, can-do attitude that helps make every day run smoothly
What We're Looking For
Prior dental or healthcare front office experience is a plus-but not required
A strong communicator who's helpful, kind, and patient-focused
Comfortable with scheduling software or open to learning
Attention to detail and a love for keeping things organized
Someone who's team-oriented and excited to contribute
Why You'll Love It Here
Competitive pay and full benefits (medical, dental, vision, 401k)
Paid time off and holidays
A relaxed, respectful work environment where you're truly valued
Career growth opportunities with Mosaic's support and resources
A role where your people skills and positive spirit really matter
This isn't just a desk job-it's a chance to be part of a place where care, connection, and community come first. If that sounds like you, let's chat.
**If interested, please reach out to Andrea Iobst at ************ or *********************************
Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice
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Specialist, Patient Scheduling and Logistics
Patient Care Coordinator job 18 miles from Roseville
More than one million people in the United States today are fighting blood cancer. While a traditional allogeneic stem cell transplant has been the best hope for many, the transplant itself can prove fatal or lead to serious conditions, such as graft vs. host disease. Orca Bio is a late-stage biotechnology company redefining the transplant process by developing next-generation cell therapies with the goal of providing significantly better survival rates with dramatically fewer risks. With our purified, high-precision investigational cell therapies we hope to not only replace patients' blood and immune systems with healthy ones, but also restore their lives.
The Specialist, Patient Scheduling and Logistics leads the coordination and execution of patient and donor scheduling activities across all internal and external stakeholders engaged in the supply of Orca Bio's therapies.
Key Responsibilities
* Coordinate patient and donor scheduling activities with transplant centers, donor centers and Orca Bio's manufacturing, logistics, and clinical operations teams.
* Collaborate with Orca Bio's medical, manufacturing, and clinical operations teams to allocate manufacturing capacity according to the needs of transplant centers and business priorities. Ensure alignment across teams when priorities shift.
* Partner with the clinical operations team to drive timely completion of patient onboarding and study enrollment requirements, including data entry and task completion within Orca Bio's scheduling system.
* Support patient onboarding and enrollment activities for investigator-led trials. Design and implement custom processes for new studies as needed.
* Actively monitor the entire vein-to-vein process, including collection, delivery, transportation and manufacturing activities for patient treatments. Serve as the central control point to communicate critical information across stakeholders and ensure timely resolution of issues by the appropriate teams.
* Collect, manage and analyze patient scheduling data within Orca Bio's scheduling system. Develop dashboards, apply basic statistical techniques and present findings to leadership.
* Facilitate regular status update meetings with high-enrolling clinical centers, donor groups and Orca Bio's internal teams. Maintain agendas, minutes and drive the completion of action items.
* Own Orca Bio's scheduling system by training and onboarding transplant center staff and internal teams. Manage system improvement efforts, providing subject matter expertise and release oversight. Ensure user facing documentation is up to date.
* Maintain donor and patient scheduling tools, including Orca Bio's site facing slot calendar and unrelated donor tracker.
* Assist with process improvement initiatives, including the implementation and execution of pilots to test Orca Bio's commercial ordering processes.
* Proactively identify opportunities to improve patient and donor scheduling processes and design and implement solutions to enhance efficiency.
* Assist with strategic projects as required.
Success Factors
* Entrepreneurial and passionate; enjoys working in a fast-paced, collaborative environment
* Strong interpersonal skills, including verbal and written communication
* Excellent problem-resolution and organizational skills
* Strong attention to detail
* Ability to work independently and collaborate as part of a cross-functional team
* Flexibility in responding to change or business needs
Minimum Qualifications
* Bachelor's degree plus 3+ years of relevant experience
* Experience in a customer facing role
* Experience with cellular therapy supply chain preferred (i.e., manufacturing, clinical or transplant center operations)
$75,000 - $90,000 a year
The anticipated annual salary range for this job is based on prior experience in the role/industry, education, location, internal equity, and other job-related factors as permitted by law. You will also be eligible to receive pre-IPO equity, in addition to medical, dental, and vision benefits, flexible PTO, 401(k) plan, life and accidental death and disability coverage, and parental leave benefits. Other perks include free daily lunches and snacks at our on-site locations.
Who we are
We are driven by a passion for science and compassion for patients. We act with urgency to ensure our treatments are one day accessible to all who need them.
We live by our core values of passion, courage, and integrity. Excellence in our work means the chance to unlock a better quality of life for our patients, and with that comes tremendous responsibility.
We innovate on a path that hasn't been paved. We embrace an entrepreneurial spirit and take calculated risks to achieve our mission. We aren't afraid to ask "why not" and challenge the status quo.
We maintain a start-up culture of camaraderie and leadership by example, regardless of title.
We're proud to be an equal opportunity employer, and recognize that celebrating our differences creates stronger, lasting solutions that better serve our team, our patients and their healthcare providers.
Notice to staffing firms
Orca Bio does not accept resumes from staffing agencies with which we do not have a written agreement and specific engagement for a particular opening. Our employment activities, inquiries and offers are managed through our HR/Talent team, and all candidates are presented through this channel only. We do not accept unsolicited resumes, and we rarely outsource recruitment.
Front Desk Coordinator - Roseville, CA
Patient Care Coordinator job in Roseville, CA
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Pay Range $17.00-$18.00/hr Depending on Experience
PTO + BONUS Potential
Part Time: Sunday - Tuesday
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Care Coordinator - Farsi/Russian/Spanish Bilingual Speakers Preferred
Patient Care Coordinator job 18 miles from Roseville
Job DescriptionDescription:
Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community!
At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives.
WHAT YOU'LL DO:
Care Coordinators assist patients to receive timely and effective care from Elica’s internal providers as well as referrals to community resources outside of Elica. The ultimate goal is well - coordinated care and optimal clinical outcomes. Care Coordinators work with patients individually and within a team environment to achieve these goals and because of their
education & skills, are best able to educate patients as to the health benefits of coordinated care.
BENEFITS:
Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting—start building your future from day one!
Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family.
Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind.
Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs.
Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage.
Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance.
Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources.
Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles.
This is more than just a benefits package—it’s a commitment to your health, well-being, and professional success!
Learn more about Elica’s services and mission at our website or check us out on Facebook.
Requirements:
WHAT ARE WE LOOKING FOR?
The successful candidate will be willing and able to:
Patient Coordination: Manage and coordinate patient care activities, ensuring effective communication between patients, healthcare providers, and external agencies.
Patient Education: Provide patients and their families with education regarding their health conditions, treatment plans, and available resources.
Scheduling and Follow-Up: Assist patients in scheduling appointments, follow-up visits, and referrals to specialists, ensuring continuity of care.
Bilingual Communication: Utilize bilingual skills to effectively communicate with a diverse patient population, ensuring that language barriers do not hinder the delivery of care.
Documentation: Maintain accurate and up-to-date patient records, including care plans, progress notes, and communication logs at EPIC.
Resource Coordination: Connect patients with community resources, social services, and support programs to address social determinants of health.
Care Plan Development: Collaborate with healthcare providers to develop and implement individualized care plans tailored to each patient's needs.
Team Collaboration: Work closely with other members of the healthcare team to ensure a multidisciplinary approach to patient care.
Quality Improvement: Participate in quality improvement initiatives aimed at enhancing patient care and service delivery.
Compliance and Confidentiality: Adhere to all organizational policies, procedures, and regulations, including patient confidentiality and HIPAA compliance.
Other tasks related to the work of the social care department.
The successful candidate has:
Education and Experience
Education:
Associate's or Bachelor's degree in Healthcare Administration, Nursing, Social Work, or a related field preferred.
Experience:
Minimum of 2 years of experience in a healthcare setting, preferably in care coordination or case management.
EHR Experience: Experience working with EPIC electronic health record (EHR) system is preferred.
Experience working with diverse patient populations, including non-English speaking individuals.
Language Skills:
Bilingual Speakers are highly preferred.
Excellent verbal and written communication skills in English.
Technical Skills:
Proficiency in using EPIC EHR for patient documentation, scheduling, and coordination of care.
Basic computer skills, including familiarity with Microsoft Office Suite (Word, Excel, Google Spaces).
Interpersonal Skills:
Strong interpersonal skills with the ability to build rapport with patients, families, and healthcare team members.
Ability to work effectively in a multidisciplinary team environment.
Organizational Skills:
Excellent organizational and time-management skills, with the ability to manage multiple tasks and priorities efficiently.
Attention to detail and accuracy in maintaining patient records and documentation.
Knowledge of Healthcare Systems:
Understanding of healthcare systems, community resources, and social determinants of health.
Knowledge of patient advocacy and care planning principles.
Problem-Solving Skills:
Ability to assess patient needs, identify potential barriers to care, and develop effective solutions.
Regulatory Compliance:
Familiarity with healthcare regulations, including HIPAA, and commitment to maintaining patient confidentiality.
Adaptability:
Ability to adapt to changes in a fast-paced healthcare environment and support continuous quality improvement initiatives.
Physical Requirements and Work Environment:
The work environment is a combination of a normal office environment and field-based outreach efforts to individuals potentially experiencing homelessness and recent immigrants. Work environment includes streets and surrounding areas of hospitals, homeless shelters; and health clinics. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk; use hands to finger, handle, or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment can range from quiet to moderately loud; the incumbent must be able to focus in an environment with many distractions.
The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bio-hazardous materials (bodily fluids including blood and urine) and hazardous chemicals. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Requirements:
Must have a current and valid California driver’s license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.
If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date. Please be advised that this position is subject to criminal background investigation and drug screen.
*Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered.
Compensation - Dependent Upon Experience
$21.00 - $26.00 an hour
Patient Service Representative
Patient Care Coordinator job 18 miles from Roseville
Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.
When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will: Greet and register patients in a friendly and service-oriented manner.
Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
Collect and log all co-pays and fees Answer/transfer incoming phone calls.
Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred.
We Offer: Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.
Patient Access Representative II
Patient Care Coordinator job 18 miles from Roseville
We are so glad you are interested in joining Sutter Health!
Organization:
SMCS-Valley Administration Serves as the face to face point of contact for patients. This job is intended for use by positions employed by a hospital. Obtains all necessary information to register and financially clear patients. Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter's Health system and service offerings.
Job Description:
***This is a Limited Term Position***
EDUCATION:
HS Diploma or General Education Diploma (GED)
TYPICAL EXPERIENCE:
1 year of recent relevant experience.
SKILLS AND KNOWLEDGE:
General knowledge of patient access, financial counseling, functions in acute, and non-acute settings.
Working knowledge and understanding of insurance and medical terminology.
Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge.
Time management skills and the ability to manage frequent in-person patient contacts while effective maintaining and documenting data in the patient registration systems.
Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently.
Possess verbal and written communication and active listening skills.
Accuracy and attentiveness to detail.
Decision making and problem-solving skills.
Must be able to work concurrently on a variety of tasks/projects in diverse environment.
Ability to meet or exceed targeted customer service, productivity and quality standards.
Computer proficiency skills.
Requires the ability to work with and maintain confidential information.
Job Shift:
Nights
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Variable
Weekend Requirements:
Rotating Weekends
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
24
Employee Status:
Limited Term (Fixed Term)
Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $27.16 to $33.94 / hour
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Care Coordinators - Apply Today
Patient Care Coordinator job 17 miles from Roseville
Salary: $920 / Week Amergis Healthcare is looking for qualified Care Coordinators to work within a facility in the Placerville area. Apply today to learn more! The Mental / Psychiatric Health Technician cares for individuals withpsychiatric conditions as well as a variety of substance use disorders,following the instructions of physicians, nurses or other health practitioners.The Behavioral Health Technician monitors a patients' safety, physical andemotional well-being and report directly to medical staff.
Minimum Requirements:
+ High School diploma or equivalent required
+ Associate's degree in behavioral studies or related field,or equivalent experience preferred (or per facility requirements)
+ Minimum of one (1) year relevant experience preferred
+ Current CPR if applicable
+ TB Questionnaire, PPD or chest x-ray if applicable
+ Current Health certificate (per contract or stateregulation)
+ Must meet all federal, state and local requirements
+ Must be at least 18 years of age
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
+ Competitive pay & weekly paychecks
+ Health, dental, vision, and life insurance
+ 401(k) savings plan
+ Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Patient Registration Representative
Patient Care Coordinator job 8 miles from Roseville
Responsibilities The incumbent demonstrates competency in physical therapy for pediatric, adult, and/or geriatric patients. The incumbent provides patient assessments, develops and implements individual patient treatment programs, provides therapeutic interventions utilizing current and effective methodologies, and maintains effective documentation.
Evaluations: Are completed according to department protocol. Completed within 48 hours once evaluation has been initiated. All relevant areas are thoroughly completed. Appropriate goals are set relative to the patient's prior level of function. Treatment plan is relevant to patient's problems identified. Patient/family participates in treatment plan and in setting goals.
Provides Effective and Adequate Treatment: Implements effective and adequate treatment following department guidelines. Ongoing assessment of treatment effectiveness. Goals and treatment are modified as appropriate in relation to working toward goals. Selects appropriate treatment interventions. Utilizes specialized techniques. Patient safety is addressed with follow-up recommended. Recommends/obtains equipment as appropriate. Demonstrates knowledge of the principles of growth and development over the life-span of the patient.
Patient/Family Education and Training: Addresses patient/family education. Demonstrates a variety of teaching methods. Methods are appropriate to the level of understanding. Education is timely (initiated when patient/family capable of learning) and need is identified with action taken to initiate training. Content is comprehensive-all aspects of care, including safety. Patient/family performance is documented. Need for type and follow-up is indicated/documented.
Qualifications
Minimum Qualifications:
* Education: From an accredited school of Physical Therapy.
* Current California License as a Physical Therapist or PTLA approved work status.
* Current BLS certification (AHA)
Preferred Qualifications:
* Previous experience as a Physical Therapist is preferred.
Licensure:
* Licensed Physical Therapist or PTLA approved work status.
* BLS (AHA).
Special Skills:
Knowledge of:
* Current physical therapy techniques, standards, principles, and procedures.
* Human anatomy and physiology with emphasis on musculoskeletal, circulatory, and nervous systems.
* Medical terminology.
* Proper body mechanics.
* Infection control procedures.
Ability to:
* Assess patient condition based upon sound pathophysiological principles.
* Develop and implement appropriate patient treatment plan.
* Complete and maintain records of Physical Therapy observations, treatments, and actions.
* Plan and organize work effectively and efficiently.
* Develop and maintain cooperative working relationships with physicians, nursing, and other hospital personnel.
* Maintain the confidentiality of medical information.
* Fully meet the obligations of the Mission and Philosophy of Dignity Health.
* Flexibility to work within a changing health care environment.
Physical Factors:
* Physically able to walk, stand, stoop, and lift.
* Good manual dexterity.
* Visual and auditory acuity.
Overview
Dignity Health Mercy San Juan Medical Center is a 384-bed not-for-profit Level 2 Trauma Center located in Carmichael California. We have served north Sacramento County as well as south Placer County for over 50 years. Our facility is one of the area's largest medical centers and also one of the most comprehensive. Our staff and volunteers are dedicated to community well-being; providing excellent patient care to all. Mercy San Juan Medical Center is a Comprehensive Stroke Center as well as a Spine Center of Excellence. We are proud recipients of the Perinatal Care Certificate of Excellence and a Certificate of Excellence for Hip and Knee Replacements.
One Community. One Mission. One California
Access Representative I (TEMPORARY)
Patient Care Coordinator job 30 miles from Roseville
Access Representative I (TEMPORARY)
DEPARTMENT:
Medical
REPORTS TO TITLE:
Access Supervisor
DLSE/FLSA STATUS: ()
____Exempt/Salaried position
_X__Nonexempt/Hourly position
SUPERVISORY RESPONSIBILITIES (
does this position have direct reports
):
YES
NO
LOCATION: Davis, CA
SALARY RANGE: $ 23.77 to $29.05 hourly
JOB SUMMARY/OVERVIEW:
The Access Representative I works under the Access Supervisor with a team of administrative, clinical and program staff members to perform a variety of patient services responsibilities. The Access Representative I is responsible for greeting patients in person or on the phone and driving a positive patient customer service experience. The Access Representative will maintain a safe and clean reception area by complying with procedures, rules, and regulations and will also be responsible for maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience.
CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples,
people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of
all ages and religions, and individuals who have been affected by the legal system.
YOU ARE WELCOME HERE.
About CommuniCare+OLE
Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs
***The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned.
Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested).
Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. ***
MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING
Education:
High School Diploma or General Education Degree required.
Experience/Lived Experience:
Entry level position; one year of experience in a healthcare setting preferred.
Special Skills/Training:
Bilingual strongly preferred English/Spanish/Russian/Dari/Punjabi/ Vietnamese).
Must certify and remain current in CPR certification.
Strong analytical and problem-solving skills and attention to detail required.
Data entry skills, Microsoft Office, and Electronic Health Record system preferred.
Outgoing Authorization Coordinator & Front/Back Office Float Position
Patient Care Coordinator job 5 miles from Roseville
Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
We are looking for an Outgoing Authorization Coordinator and Front/Back Office Float Position to join our team and complete various administrative tasks to support our patients.
Responsibilities for these two roles include obtaining outgoing authorizations for our patients, answering phones, filling in for other administrative positions as well as various other projects to be assigned by the Office Manager.
Ultimately, you will work with a small team to provide stellar patient care.
Responsibilities
Maintain ongoing tracking and appropriate documentation on outgoing authorizations to promote team awareness and ensure patient safety.
Ensure complete and accurate patient information, including patient demographic and current insurance information.
Assemble information concerning patients clinical background, continued care and authorization needs.
Provide appropriate clinical information to specialist.
Contact review organizations and insurance companies to ensure prior approval requirements are met.
Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
Review details and expectations about the authorization with patients.
Provide back up support in the Roseville and Folsom offices when another employee is out of the office.
Assist the office manager with various projects and training.
Requirements and skills
Proven work experience as a authorization coordinator, referral coordinator or similar role
Strong customer service focus
Strong attention to detail
Self starter
Effective verbal and written communication skills
Teamwork orientation
Relevant training and/or certifications as a Referral Coordinator
Family Care Coordinator
Patient Care Coordinator job 19 miles from Roseville
Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from SDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in the Sacramento area. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must.
COMPANY OVERVIEW AND MISSION
Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California - and is a member of the DCI Donor Services family.
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion.
Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation.
Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure.
Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process.
Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary.
Visually assesses donors, interpret charts, document information and communicate findings.
Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary.
Provides education to hospital staff regarding authorization, family care process and donation process.
Responsibilities may be affected by increased donor activity. Performs other duties as assigned.
The Family Care Coordinator will work 15 days per month and 24 hour on-call shifts.
The ideal candidate will have:
A bachelor's degree
2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention
Knowledge of medical and legal principles of authorization, donor evaluation, and management.
Exceptional teamwork, communication, and conflict management skills.
Valid Driver's license with ability to pass MVR underwriting requirements
We offer a competitive compensation package including:
Up to 176 hours (22, 8-hour days) of PTO your first year
Up to 72 hours (9, 8-hour days) of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
ECM Care Coordinator
Patient Care Coordinator job 19 miles from Roseville
Turning Point Community Programs is seeking a ECM Care Coordinator/LVN for our Enhanced Care Management (ECM) program in West Sacramento, CA. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness.
GENERAL PURPOSE
Under the general supervision of the Program Director or designee, this position is responsible for assisting members in meeting their expressed goals while living in the community. Additional support in areas of medication management, housing, vocation, counseling and advocacy will be provided as needed.
DISTINGUISHING CHARACTERISTICS
This is an at-will direct service position within a program. The position is responsible for assisting and advocating for our members in all areas of treatment and help them apply for and receive services.
ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY)
The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Maintain a caseload of Managed Care Plan (MCP) Members
Serve as Enhanced Care Management (ECM) Point of Contact/ Lead Care Manager for the MCP Members
Work collaboratively with treatment team
Oversee provision of ECM services.
Engage and conduct in-person outreach with eligible MCP Members
Accompany MCP Member to office visits, as needed and according to MCP guidelines
Extend health promotion and self-management training
Arrange transportation
Connect MCP Member to other social services and supports needed
Educate MCP Members about MCP Member benefits, including crisis services, transportation services, etc.
Distribute health promotion materials
Offer services where the MCP Member lives, seeks care, or finds most easily accessible and within MCP guidelines
Advocate on behalf of MCP Members with health care professionals
Use motivational interviewing, trauma-informed care, and harm-reduction practices
Work with hospital staff on discharge plan
Monitor treatment adherence (including medication)
Contact MCP Member to schedule in-person visit with the contract provider.
Schedule: Monday - Friday, 8:00 am - 4:30 pm
Compensation: $30.00 - $35.15 per hour + Sign-on Bonus
Interested? Join us at our open interviews on Wednesdays from 2-4PM,
located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670
-or-
CLICK HERE TO APPLY NOW!
MA Patient Population Mgmt Coordinator
Patient Care Coordinator job 28 miles from Roseville
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive healthcare services to the many communities we serve.
Responsibilities
This position, working under the direct supervision of clinic leadership, exists to provide back-office and/or population health coverage support to operations when regular, full-time staff in these roles are absent from work for both scheduled and unscheduled instances. The MA role provides technical and assistive patient care in support of the department to which the individual is assigned. The Population Health role is responsible for facilitating all activities related to the preventive and chronic disease management clinical practices as captured within the medical record. These endeavors involve identification and outreach, verbally, in writing and electronically to patients in support of aforementioned activities. Further, the role works closely with the providers, staff and leadership to optimize the quality of the patient care being provided.
Qualifications
Minimum Qualifications:
High school diploma (or equivalent) required
Possesses a Certificate to practice as a Medical Assistant (MA Diploma or Certificate from accredited program required)
Has the ability to read, write and speak English in order to perform duties of the position
Current BLS required (must be certified through the American Heart Association)
**This position is represented by the SEIU-UHW.**
#HelloMedicalAssistants
Medical Office Receptionist
Patient Care Coordinator job 18 miles from Roseville
Sacramento Foot and Ankle Center, a proud branch of Balance Health, is dedicated to providing top-notch podiatric care in Sacramento, CA. Our mission is to enhance the quality of life for our patients by delivering compassionate, comprehensive, and cutting-edge foot and ankle treatments. We are committed to fostering a supportive and innovative environment where both our patients and team members thrive.
Our Goals:
Exceptional Patient Care: We aim to deliver personalized and effective treatments, ensuring the highest standards of care and patient satisfaction.
Innovative Practices: We strive to stay at the forefront of podiatric medicine by integrating the latest technologies and treatment methods into our practice.
Professional Growth: We are dedicated to our team's continuous development, offering opportunities for learning and career advancement in a collaborative and dynamic work environment.
Community Engagement: We focus on building lasting relationships within the community by providing accessible and high-quality care to enhance overall well-being.
At Sacramento Foot and Ankle Center, we are passionate about making a positive impact on our patients' lives and creating a rewarding and engaging workplace for our staff.
Job Title: Podiatry Office Receptionist
Overview: As a key representative of our practice, the Podiatry Office Receptionist plays a crucial role in delivering exceptional patient care and ensuring smooth office operations. This role involves interacting with patients both in person and over the phone, managing appointments, and maintaining accurate records.
Responsibilities:
Greet patients professionally and courteously, both in person and via phone.
Address inquiries and issues promptly or refer them to the appropriate personnel.
Optimize provider schedules and enhance patient satisfaction through efficient appointment management.
Notify providers of patient arrivals and manage wait times effectively.
Provide comfort and reassurance to patients by addressing their concerns and answering questions.
Retrieve and update patient records to ensure the availability of treatment information.
Verify financial records, collect patient payments, and process third-party claims.
Manage office inventory by monitoring supply levels and placing orders as needed.
Answer phone calls and check voicemail in a timely manner.
Verify patients' insurance eligibility and handle related inquiries.
Process staff tasks in the Electronic Medical Record (EMR) system.
Scan and fax documents as required.
Qualifications:
Proficiency in clerical tasks and office software (e.g., MS Office).
Strong organizational and time-management skills.
Excellent communication skills with the ability to interact effectively with patients and staff.
Ability to multitask, prioritize, and manage a variety of responsibilities.
Administrative experience and skills.
Fluency in Russian and English.
Schedule:
Monday-Thursday: 8:00am-5:00pm
Additional coverage may be needed from time to time on Fridays
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Expected hours: 32 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical Specialty:
Podiatry
Schedule:
Monday-Thursday: 8:00am-5:00pm
Additional coverage may be needed from time to time on Fridays
Experience:
Microsoft Office: 1 year (Required)
Administrative experience: 1 year (Required)
Ability to Commute:
Sacramento, CA 95819 (Preferred)
Ability to Relocate:
Sacramento, CA 95819: Relocate before starting work (Required)
Work Location: In person
Requirements
PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS
This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. AFAC is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, gender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.
While performing the duties of this job, the employee is regularly required to stand, sit, stoop, crouch, or kneel; use hands; and talk or hear.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to look at a screen for extended periods of time.
Must be able to lift/carry up to 20 lbs.
Fine motor skills and ability to type using a keyboard
AMERICANS WITH DISABILITIES ACT (ADA) SPECIFICATIONS
Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision about the accommodation request or how to make the accommodation.
Salary Description $21.00-$23.00/hourly