Patient care coordinator jobs in Round Rock, TX - 522 jobs
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Patient Care Coordinator
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Patient Service Coordinator
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Medical Receptionist (FT) at Orthopaedic Specialists of Austin
Physicians Rehab Solution
Patient care coordinator job in Leander, TX
Orthopaedic Specialists of Austin is seeking a Full-Time Medical Receptionist in our outpatient clinic located in Leander, TX.
Our licensed physical therapists provide integrated, state-of-the-art therapy care and rehabilitation to our patients.
Company Benefits and Perks
Comprehensive Benefits Package with
Day 1 Eligibility
Excellent, Monthly PTO accrual
Working with a strong, supportive, and collaborative team
Responsibilities and Duties:
Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information, recording, and collecting patient charges.
Protects patients' rights by maintaining the confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to a team effort by accomplishing related results as needed.
Provides coverage and support at other clinic locations as needed based on operational needs.
Other duties as assigned.
Minimum Requirements:
1-2 years medical office experience preferred
Experience with patient scheduling & EMR Systems preferred
Proficient in Microsoft Office
Excellent Customer Service and Telephone skills
Other Skills Required:
Ability to Multi-Task
Organized
Self-Motivated
Attention to detail
Orthopaedic Specialists of Austin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position requires a background check upon acceptance.
Req #3476
$27k-33k yearly est. 1d ago
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Patient Care Coordinator - Round Rock South
Results Physiotherapy 3.9
Patient care coordinator job in Round Rock, TX
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a PatientCareCoordinator to join our team in Round Rock, TX.
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a PatientCareCoordinator?
A PatientCareCoordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our PatientCareCoordinators have excellent customer service skills.
PatientCareCoordinators learn new things - a lot! The PatientCareCoordinator multitasks in multiple computer programs each day.
A day in the life of a PatientCareCoordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The PatientCareCoordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$26k-38k yearly est. Auto-Apply 7d ago
Patient Service Representative
Communications & Power Industries 4.8
Patient care coordinator job in Austin, TX
CPIhealth is a multidisciplinary team dedicated to providing compassionate and comprehensive care to individuals experiencing chronic pain. With state-of-the-art facilities, advanced technology, and a collaborative environment, we offer a platform for healthcare providers to excel in their specialties while making a profound difference in the lives of those we serve.
As you consider your next career move, we invite you to join us in redefining pain management through innovation, expertise, and a commitment to improving patient outcomes. Together, we can shape the future of healthcare and positively impact countless lives.
The Patient Service Representative serves as the point of contact for patients inquiring on new or outstanding balances incurred from services rendered at one of our Pain Management Clinics or Surgery Centers. This role combines administrative support, customer service, and basic medical billing support to ensure efficient office operations and high patient satisfaction.
Essential Functions:
Manage phone lines: answer inquiries, route calls, take messages, and provide information on services.
Handle incoming/outgoing mail, faxes, and maintain a clean, organized desk area.
Identify trends, business problems, and servicing issues and direct to appropriate area for action.
Address patient questions, complaints, or concerns calmly and professionally.
Provide support to patients and family members.
Serve as a liaison between the patient and medical team.
Provide education and information to patients regarding their financial obligations.
Investigate and resolve initial billing rejections in multiple EMR systems.
Performs other duties as assigned to support the mission, values, and strategies of CPI.
Requirements
High school diploma or equivalent
1-2 years' experience in the medical field preferred
Demonstrates professional judgment in handling sensitive and confidential issues with tact and discretion
Strong critical thinking skills
Excellent communication skills (oral, written, electronic) to effectively interact with patients, peers, providers, management, and visitors
Excellent organizational and time management skills, ability to set priorities under pressure, and manage multiple demands
Excellent active and empathetic listening skills
Ability to promote a favorable image with patients, providers, insurance companies and the public
Ability to make decisions and solve problems
Strong desire to help others and ability to approach patients with respect and dignity
Ability to contribute to a team environment and/or independently, to provide excellent customer service and patientcare
Excellent attendance and punctuality
Working knowledge of Microsoft Office
Schedule: Full-Time, 40 hours per week
Pay Rate: $22 per hour
Comprehensive Benefits plan including:
Medical, Dental, Vision insurance
Paid Time Off (accrued)
Flexible Spending Account for Health & Dependent Care
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long-Term Disability
401(k) with matching
Salary Description $22 per hour
$22 hourly 21d ago
Patient Care Coordinator
AEG 4.6
Patient care coordinator job in Austin, TX
PatientCareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$41k-54k yearly est. 23h ago
Patient Care Coordinator - Round Rock South
Upstream Rehabilitation
Patient care coordinator job in Round Rock, TX
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a PatientCareCoordinator to join our team in Round Rock, TX.
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a PatientCareCoordinator?
A PatientCareCoordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our PatientCareCoordinators have excellent customer service skills.
PatientCareCoordinators learn new things - a lot! The PatientCareCoordinator multitasks in multiple computer programs each day.
A day in the life of a PatientCareCoordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The PatientCareCoordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$27k-40k yearly est. Auto-Apply 7d ago
Orthodontic Patient Care Coordinator - Bilingual Spanish
Lonestar Pediatric 4.6
Patient care coordinator job in Elgin, TX
Looking to make a positive impact and change the way a child feels about their smile? As an Orthodontic PatientCareCoordinator, you will be able to make a difference by changing the way children feel about seeing a dentist. Do you think you can make a child's experience memorable and positive? Are you passionate, and eager to grow through continued learning and training. If so, we will give you the support and guidance, from knowledgeable leaders in the field daily, so you can have a successful dental career. AT DCT, we are all about making your Dreams Come True!!!
Lone Star Pediatric Dental & Braces (DCT Management Group) is a privately owned pediatric and orthodontic group, committed to both our patients needs as well as our team.
Our practices can be described as fun-filled, goofy, fast-paced, supportive, and always willing to go the extra mile for one another as well as our patients!
Office Hours: Monday -Friday 8am-5pm
This role will cover multiple practices: North Austin (twice/week), Central Austin (twice/week), and Elgin (once/week)
Duties and Responsibilities
• Maintain a very high level of customer service and patientcare.
• Greet patients and set up appointments
• Call patients for appointment reminders and broken appointments
• Process payments; Cash, Credit & Care Credit
• Assist with open and close of the office
• Be successful in converting planned treatment to scheduled treatment.
Qualifications
• 2+ Years Customer Service, Retail Sales, Hospitality (Restaurant, Hotel, etc), Front Office, or Dental/Orthodontic experience will make you successful in this role.
• Fluent in Spanish
Some Great Perks for joining DCT Management Group:
Competitive Base Salary & Daily Bonus!
Fun & Goofy Work Culture
Career Development Opportunities
Full Benefits package for all full time employees !!!
**All applications will be reviewed within two business days and qualified candidates will be contacted to schedule initial interviews. **
For more information on our practice please visit us at ******************************* and also check out our support group at ***************************
$37k-45k yearly est. Auto-Apply 60d+ ago
Ortho Patient Care Coordinator - North Lamar
Sonrava Health
Patient care coordinator job in Austin, TX
Our company is looking for a bright, motivated and talented PatientCareCoordinator. The PatientCareCoordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The PatientCareCoordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The PatientCareCoordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices.
Job Responsibilities/Duties :
* Set and achieve personal sales goals while supporting the goals of the team
* Greet patients in a timely, professional and engaging manner
* Introduce new patients to the office and staff
* Provide patient consultations and communicate information about recommended treatments
* Discuss cost of service, insurance coverage, and payment options with patients
* Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
* Nurture the patient relationship to encourage patient retention
* Work as team player to ensure each customer receives the best service possible
* Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status.
* Paid Time Off (PTO)
* Medical
* Dental
* Vision
* Continuing education and advancement opportunities
* 401 (k) plan
With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patientcare and where our Team Members are appreciated and respected as professional colleagues.
Qualifications
* 2 years of sales, customer service or related work experience
* Bilingual Spanish-English skills preferred
* Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
* Ability to quickly learn new procedures and processes
* Excellent communication and interpersonal skills
* High level of ownership, accountability and initiative
* Friendly, outgoing and motivated personality
$27k-40k yearly est. Auto-Apply 43d ago
North Austin Patient Care Coordinator
Nau Urology Specialists
Patient care coordinator job in Austin, TX
Job DescriptionSalary: DOE
at Urology Specialists of Austin Lake Line Office
Urology Specialists of Austin is pleased to announce an opening for a highly motivated and skilled full-time PatientCareCoordinator at our bustling Round Rock office. This integral position offers a stable and consistent work schedule, operating Monday through Friday, from 8:00 AM to 5:00 PM, ensuring a healthy work-life balance with no evening or weekend commitments. We are seeking a dedicated professional who is eager to contribute to a supportive healthcare environment and make a meaningful impact on our patients' experience.
Key Responsibilities:
The PatientCareCoordinator plays a pivotal role in ensuring the smooth and efficient operation of our clinic, acting as a primary point of contact for our patients. The responsibilities of this position are comprehensive and require a proactive approach:
Patient Appointment Management: Efficiently and accurately facilitating the scheduling, rescheduling, and cancellation of patient appointments, ensuring optimal utilization of physician and facility resources. This includes verifying patient demographics and insurance information at the time of scheduling.
Patient Inquiries and Information Dissemination: Serving as the first line of communication for patient inquiries, providing comprehensive and compassionate information regarding our extensive range of urological services, clinic policies, and general information. This requires a thorough understanding of our offerings and the ability to articulate complex information clearly and concisely.
Interdepartmental Communication: Acting as a crucial liaison between patients, support staff, and healthcare providers. This involves effectively conveying patient requirements, concerns, and urgent messages to the appropriate personnel to ensure timely and effective patientcare.
Message Management and Resolution: Receiving and meticulously relaying messages from patients, referring physicians, and other stakeholders. This includes conducting thorough research and collaborating with clinical staff to provide accurate, comprehensive, and timely responses to all inquiries.
Administrative Support: Executing a wide array of essential departmental administrative tasks to maintain an organized and efficient office. This encompasses meticulous filing, scanning of patient documents, copying, accurate data entry into our electronic health records system, preparing and coordinating outgoing mail, and drafting professional correspondence and documents with precision.
Qualifications:
We are searching for a candidate who not only meets but exceeds expectations in a fast-paced medical office setting. The ideal candidate will possess a unique blend of skills and attributes:
Exceptional Multitasking Abilities: Demonstrates the proven capacity to efficiently manage multiple tasks concurrently without compromising accuracy or attention to detail, especially during peak periods.
Positive Demeanor: Maintains a consistently positive and empathetic attitude when interacting with patients, colleagues, and healthcare providers, contributing to a welcoming and reassuring atmosphere.
Meticulous Attention to Detail: Possesses an unwavering commitment to accuracy in all aspects of work, from data entry to document preparation, ensuring the integrity of patient records and administrative processes.
Adaptability in a Dynamic Work Environment: Thrives in a constantly evolving healthcare landscape, demonstrating flexibility and resourcefulness in responding to changing priorities and patient needs.
Strong Team-Oriented Approach: Exhibits a collaborative spirit, actively contributing to a cohesive team environment and supporting colleagues to achieve shared departmental goals.
Superior Customer Service Acumen: Delivers outstanding patient-centered service, demonstrating professionalism, empathy, and a genuine desire to assist patients with their needs and concerns.
Prior Experience with Medical Terminology and Office Procedures: Possesses a foundational understanding of common medical terminology and established office procedures within a healthcare setting, allowing for a quicker integration into our operations.
Benefits:
Urology Specialists of Austin values its employees and offers a comprehensive and competitive benefits package to eligible full-time team members. These benefits underscore our commitment to the well-being and security of our staff, commencing after 90 days of employment:
Medical Coverage: Access to quality healthcare options to support your health and wellness.
Dental Coverage: Comprehensive dental plans to maintain optimal oral health.
Vision Coverage: Vision benefits to ensure clear sight and eye health.
Paid Time Off (PTO): Generous PTO accrual, providing you with the flexibility to manage personal commitments and enjoy well-deserved breaks.
Sick Leave: Dedicated sick leave to support you during times of illness, ensuring your well-being.
Application Process:
Prospective candidates who are enthusiastic about this exceptional opportunity to join a leading urology practice are cordially invited to learn more and submit their application. To apply, please respond directly to this advertisement or forward your resume and cover letter to *******************. We encourage all interested applicants to explore our clinic and learn more about the comprehensive services we provide by visiting our official website at ******************************** .
We look forward to welcoming a dedicated and compassionate professional to our Lakeline team.
$27k-40k yearly est. Easy Apply 1d ago
Patient Care Coordinator - Forest Family Dentistry - WEX
Workforce Solutions Capital Area 3.9
Patient care coordinator job in Austin, TX
NOTE: This position is reserved for individuals who have been referred to this page by a Workforce Solutions Capital Area Career Advisor. If you have NOT been referred to this page by a Career Advisor, you will need to attend a Career Information Session first then schedule an appointment with a Career Advisor before we will consider you for this position. To start the process to attend a Career Information Session, CLICK HERE!
Additionally, this position is reserved for participants within the Workforce Innovation and Opportunity Act (WIOA) Youth Program. If you are NOT an active participant in WIOA Youth, DO NOT APPLY TO THIS POSITION.
~~~
Employer: Forest Family Dentistry
Job Title: PatientCareCoordinator Work Experience (WEX)
Compensation: $16/hr
Schedule: 29-40 hours per week
Location: Multiple locations throughout Austin/Round Rock (to be determined during interview)
Consultant: Jason Cutrone
Job Description: Do you want to work in a friendly, collaborative environment while serving your community at the same time? If you said yes, we want you to join our team! We are Forest Family Dentistry and our mission is to create an enjoyable experience for everyone who walks through our doors, while delivering the highest level of care.
We are looking for a PatientCareCoordinator to join our team! Job duties include:
Answering incoming calls and return voicemails in a timely manner
Sending forms to new patients or patients needing to update their information
Verifying patient insurance
Checking patients in and out and present treatment plans
Conducting confirmation calls
Auditing patient charts
Required Qualifications:
At least 18 years of age
High School diploma or equivalent.
$16 hourly Auto-Apply 4d ago
Client Care Coordinator
The Miura Group 3.6
Patient care coordinator job in Austin, TX
Benefits:
401(k)
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Doing meaningful work beside great people is an unbeatable find.
The Miura Group
is expanding and actively looking to find extraordinary people to join our family. We want to find an individual with operational talent who is naturally passionate about client work and delivering a customized, white-glove experience. The Miura Group is a well-respected and well-known brand in the Financial Services industry, with a specific focus on boutique Wealth Management in Austin, Texas (nested under the strength and stability of the Northwestern Mutual Wealth Management brand)
Our firm currently has 13 employees and we've grown dramatically over the past few years. As such, we are looking to add a dynamic individual to our team to help us better serve our clients and their families. Connection within our tight-knit group of co-workers is crucial. Our office is located on 6th street in the middle of downtown Austin. However, we realize that in order to attract top talent and add great humans to our team, we must also understand that talent is spread out. We are actively working toward fine-tuning our team's approach to strive and ensure that each member is fulfilled in their work and engaged at the highest possible level.
Who We Are
We're a financial firm that's strong, innovative, and growing with the backing of Northwestern Mutual, an organization with over a 160-year history of doing what's in the best interest of our clients and our community. We invest in our people - providing opportunities for our team to grow themselves, their career and in turn, our business. We care deeply about diversity and inclusion. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
The Miura Group strives to help our clients live the most joy-filled and authentic lives possible and aim to be a trusted partner in planning for the milestone moments and all the treasured seconds in between. Our team knows that everyone defines success differently, and we want to learn what's important to our clients and team members by listening more than we talk, discussing more than we explain, and caring far more than what you'd expect from an advisor. We aim to transform financial anxiety into a lifetime of financial freedom. We just celebrated 37 years of business and look forward to 37 more solid years
at least
.
Who We Are Looking For
As The Miura Group's
Client CareCoordinator
, you would ideally have an impeccable attention to detail/accuracy and fantastic people skills. You love the feeling of assisting clients directly and enjoy knocking out to-do list items in an efficient and effective manner. We want an operational and administrative specialist who enjoys the challenges of multi-tasking. If you're passionate, talented, willing to learn, and creatively solve problems, we hope you'll consider us on your career journey. In addition, you would have the ability to accurately follow a detailed process, while possessing excellent follow-through and communication skills. If you're ready to be a part of a great culture in a relevant fast-paced and professional environment, then continue reading.
The Role
As Client CareCoordinator, you will assist with booking client appointments, answering the phone with a friendly voice when clients call, and a variety of other tasks associated with delivering excellent client service to our awesome clients. You will have direct client engagement, fielding client questions and requests to the appropriate team member and making sure our advisor's calendars are full of client meetings! We need someone who works well with others and understands what it means to be a part of a team. You will be involved in coordinating with other specialists on our team, highly credentialed and licensed financial advisors, financial planning professionals, and various other team members. This is primarily a client service-oriented role, best suited for an individual who likes to work through a robust to-do list and deliver excellence to our clients.
A Few Expectations · Work efficiently on ongoing client services and interaction (confirming appointments, scheduling lunch delivery, etc)· Contact clients to confirm receipt of forms or request return of completed forms · Communicate with clients to answer questions and respond to requests in a timely manner· Answer client phone calls and emails and connect them with the appropriate person on our team · Communicate with our home office as needed to supply or obtain information· You'll prioritize effectively and will work within a team to accomplish office and team goals· Attend weekly development and team meetings to advance industry mastery
What You'll Bring to The Team · Strong sense of collaboration as part of a goal-oriented team· Strong organizational and time management skills with ability to set priorities and meet deadlines· Excellent verbal and written communication skills with the ability to gain rapport and cooperation at all levels in our organization· Ability to work independently, as well as within a team.... i.e. a collaborative team player· Demonstrate ability to handle the execution of confidential and time sensitive information· Can adapt to shifting priorities in a fast-paced environment without missing a beat or a detail· Prefer some experience in the customer service field · Education: Bachelor's degree preferred but not required
Compensation package includes a base salary, average bonus potential, paid time off, basic health insurance coverage, 401k matching, Group long term disability and Group life insurance. This team member would be required to physically be in the office for at least 90 days upon hiring for training and onboarding purposes, with the option of at least 1 remote-working day a week upon management approval.
You'll never meet a team quite like ours. You'll see.
At The Miura Group, an original (founding) member of Northwestern Mutual Private Client Group, we help successful people gain clarity and intentionality around their financial world to have greater understanding and peace about how their wealth matches the life and future they want. Our work enables us to impact their lives, their family, their future, and our greater community in a powerful and positive way. When your work makes a difference in the world, and you love the team you're on, work weeks become fulfilling in a new way.
**************************** Compensation: $45,000.00 - $55,000.00 per year
The Miura Group takes service very seriously. Together, we are committed to providing an exceptional client experience for all of our clients. We bring over 70 years of combined experience and will use that knowledge to provide you with a well-thought-out approach to financial planning.
As a founding member of Northwestern Mutual Wealth Management Company's select Private Client Group, our team has demonstrated an elevated level of skill and professionalism, and we get to work with the “best of the best” to deliver results.
At The Miura Group, we embrace the uniqueness of each individual and co-create a roadmap that is so specific to your journey that its fingerprint won't match anyone else's. We avoid cookie-cutter jargon, and instead develop a vision for each client on how to attain something that is, at its core, simple: A fulfilling life.
$45k-55k yearly Auto-Apply 60d+ ago
Patient Services Coordinator
External Brand
Patient care coordinator job in Cedar Park, TX
ABOUT AUSTIN REGIONAL CLINIC:
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit *********************************************
PURPOSE
Serves as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
ESSENTIAL FUNCTIONS
Books appointments utilizing computer system. When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance.
Greets patients and arrives them on computer system.
Verifies insurance eligibility by using online resources, Medifax, etc.
Ensures appropriate paperwork is complete and up-to-date and scans insurance card, if applicable.
Collects payments from patients, posts amounts, and balances drawer for end of day deposit.
Prints face sheets, receipts, and other documents as needed.
Notifies appropriate personnel of emergencies, messages, patient arrivals, etc.
Confirms in advance patient appointments.
Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current.
Verifies Worker's Compensation claims, ensures that paperwork is complete, and performs follow-up.
Assists patients with setting up payment plans.
Issues receipts for payment.
Books follow-up appointments.
Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
Regular and dependable attendance.
Follows the core competencies set forth by the Company, which are available for review on CMSweb.
Works holiday shift(s) as required by Company policy.
OTHER DUTIES AND RESPONSIBILITIES
May perform patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts.
Creates master deposit as directed.
Responsible for handling the sort/distribute of Rightfax documents.
Processing onsite release of information requests.
Priority on-sight sorting, scanning, numbering loose papers
Runs wait list report and distributes as directed.
Performs other duties as assigned.
QUALIFICATIONS
Education and Experience
Required: High school diploma or GED. Experience using a PC in a Windows environment.
Preferred: Experience working in a medical setting.
Knowledge, Skills and Abilities
Knowledge of medical insurance.
Excellent customer service skills.
Excellent computer, 10-key and keyboarding skills, including familiarity with Windows.
Excellent interpersonal & problem solving skills.
Ability to work in a team environment.
Ability to manage competing priorities.
Ability to engage others, listen and adapt response to meet others' needs.
Ability to align own actions with those of other team members committed to common goals.
Excellent verbal and written communication skills.
Ability to perform job duties in a professional manner at all times.
Ability to understand, recall, and communicate, factual information.
Ability to understand, recall, and apply oral and/or written instructions or other information.
Ability to organize thoughts and ideas into understandable terminology.
Ability to apply common sense in performing job.
Work Schedule:Monday - Friday 8AM - 5PM
$31k-42k yearly est. 12d ago
Patient Experience Coordinator - CUC
Communitycare Health Centers 4.0
Patient care coordinator job in Austin, TX
The Patient Experience Coordinator is a key position in ensuring a positive experience for our patients. In partnership with the Director of Patient Experience, this individual will address and resolve patient feedback, complaints, grievances and compliments. The Patient Experience Coordinator will also support other patient experience initiatives such as the development of the Patient Advisory Council and assist in the analysis of patient experience surveys.
Responsibilities
Essential Functions:
* Partner with the Director of Patient Experience in the intake, investigation, and resolution of patient feedback, complaints, grievances, and compliments.
* Collaborate with clinical and operational leaders to find solutions to patient concerns.
* Maintain documentation of the investigation and resolution of patient complaints and grievances in accordance with regulatory requirements and organization policies.
* Review and analyze patient experience survey data to identify trends, insights, and areas for improvement.
* Supports integrating patient and family feedback, ideas, and involvement into organizational initiatives
* Any other duties as needed to drive the vision, fulfill the mission, and abide by the values of this organization.
Knowledge, Skills and Abilities:
* Excellent verbal and written communication skills.
* Ability to process and handle confidential information with discretion.
* Strong attention to detail and accuracy.
* Ability to work independently and/or in a collaborative environment.
* Ability to communicate with empathy and sensitivity, addressing patient concerns with professionalism and understanding.
* Ability to de-escalate difficult situations
* Ability to be flexible and positive in a continuously changing environment
* Excellent computer skills, including Word, Excel, or other Microsoft products
Qualifications
Minimum Education:
* High School Diploma or equivalent
Minimum Experience:
* 2 years Experience working in customer service, health care, and/or service recovery
* Bilingual in Spanish Required
$29k-36k yearly est. Auto-Apply 29d ago
Front Desk Coordinator
Texas Dental and Braces 4.0
Patient care coordinator job in Cedar Park, TX
Pay: $18.00 - $20.00 per hour Schedule: Full-Time | Monday - Friday and occassional Saturdays.
Join Our Team as a Front Desk Coordinator!
Are you a friendly, organized, and customer-focused professional looking for a rewarding role in a fast-paced dental practice? Cedar Park Dental and Braces is looking for a Full-Time Front Desk Coordinator to be the welcoming face of our office and ensure a smooth, positive experience for every patient.
In this role, you'll be the go-to expert for explaining treatment options and costs, acting as the vital link between patients and providers. You'll guide new patients through their journey, coordinate treatment plans with the doctor, and help patients navigate their financial options with confidence.
If you have exceptional communication skills, a warm personality, and a passion for delivering top-tier patientcare, we'd love to hear from you! Apply today and become a key part of our dedicated team.
Why You'll Love This Role
Work in a Positive, Team-Oriented Environment
Opportunity for Growth & Career Development
Competitive Pay + Perks
Employee Discounts on Dental Services for You & Your Family
What You'll Do
Greet & Communicate with Patients - Welcome patients warmly, answer calls/emails professionally, and assist with inquiries.
Manage Appointment Scheduling - Schedule, confirm, and adjust appointments to maximize efficiency and meet production goals.
Ensure Schedule Accuracy - Audit and maintain an organized schedule, filling gaps and verifying provider time allocations.
Handle Patient Records & Financials - Maintain accurate patient records, verify insurance benefits, and collect balances before treatment.
Facilitate Financial Arrangements - Determine payment estimates, ensure patients stay current on financial obligations, and support profitability goals.
Coordinate Referrals & Correspondence - Work with other offices to manage referrals and track patientcare follow-ups.
Support Office Organization & Cleanliness - Keep the reception area neat and assist in maintaining office cleanliness as needed.
Enhance Patient Experience & Reviews - Promote positive patient interactions, encourage reviews, and participate in team huddles for service excellence.
Perks & Benefits
Employee Discount on dental services for you and your family - because your smile matters to us.
Flexible Schedule to fit your lifestyle - work-life balance made easy.
Comprehensive Health Coverage - protecting your well-being every step of the way.
Life Insurance for peace of mind - security for you and your loved ones.
Clear Vision with Vision Insurance - see the world with clarity.
Paid Time Off - because we believe in cherishing the moments that make life extraordinary.
Referral Bonus Program - unlock the power of connections and earn rewards.
Health Savings Account (HSA) - save for medical expenses with pre-tax dollars and invest in your future health.
Employee Assistance Program (EAP) - confidential support and resources when you need them most.
401(k) Retirement Savings Plan - invest in your future with ease and prepare for the retirement you deserve.
Pay on Demand! Enjoy financial flexibility! Access a portion of your earned wages before payday
$18-20 hourly 6d ago
Dental Front Desk Patient Coordinator
Breeze Dental
Patient care coordinator job in Austin, TX
Job Description
At Breeze Dental, we're redefining what it means to work in dental care, for both our patients and our team members. We're looking for an amazing PatientCareCoordinator who's ready to make a real difference in our patients' lives while thriving in a supportive, growth-focused environment.
If you're passionate about delivering top-tier customer service and have a strong desire to succeed, we want you on our team. This is an exciting opportunity for a driven individual eager to create lasting relationships with patients and ensure their experience at Breeze Dental is second to none.
Why Work at Breeze Dental?
It's not just a job - it's an opportunity to thrive. We provide our team with more than just competitive compensation. At Breeze Dental, we make sure our employees feel valued and appreciated with a best-in-class benefits package and perks that help you feel spoiled!
Perks Include:
Profit Sharing: Share in the success of the company.
Monthly Gym Membership: Stay healthy and active with our wellness benefits.
Quarterly Wellness Reimbursement: Invest in your personal well-being.
401(k): Up to 4% company matching to help you plan for your future.
Health and Vision Insurance: We cover $200/month of your premium.
Holiday Pay, PTO, and Sick Time: Enjoy your time off with peace of mind.
Ready to Join Us?
Breeze Dental is expanding in the Austin area, and we're looking for someone like you to help us grow. As we continue to open new locations, the opportunity for career advancement is expansive. If you're looking for a place to develop your skills, grow your career, and be part of a supportive and thriving team, apply today! Please provide 3 professional references.
To be considered, the DISC Assessment is required. We appreciate the time it will take for you to complete this assessment.
Compensation:
$23 - $27 hourly
Responsibilities:
A Day in the Life at Breeze Dental:
Your day will be dynamic and rewarding. You'll handle patient calls, emails, and texts while managing the schedule to ensure efficiency and exceptional patientcare. From educating patients on their treatment options to presenting case details and verifying insurance benefits, every day is an opportunity to make a real impact:
Schedule appointments and manage patient flow.
Track KPIs and analyze practice performance.
Provide treatment education and case presentation.
Handle insurance verification, claims filing, attachments, and appeals.
Manage patient payments and ensure timely follow-ups.
Qualifications:
What We're Looking For:
Experience is Key: We require experience with dental insurance, case presentations, and a solid understanding of dental procedures.
Drive and Motivation: You must be self-driven, detail-oriented, and passionate about ensuring patients return.
Customer Service Excellence: You thrive in fast-paced environments and are focused on delivering excellent service.
Team Player: We want someone who not only works well with patients but also supports the entire team in providing a seamless experience.
About Company
At Breeze Dental, we are dedicated to promoting oral health prevention as a cornerstone of overall well-being. Our organization upholds the highest standards of integrity, ethics, and transparency. We are committed to giving back to our community, and we create a supportive and engaging environment where everyone can thrive-while having fun along the way.
Our Vision: To lead the dental industry in providing preventive, holistic care.
$23-27 hourly 23d ago
Patient Reception Specialist - Round Rock
Harbor Health
Patient care coordinator job in Round Rock, TX
Job Description
Harbor Health looking for a skilled Patient Reception Specialist to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in Austin, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center.
AMAs will perform work that is central to ensure the clinic operations run smoothly. Their essential duties will include informing patients of relevant and required information for their visit and providing clear communication around the services they are scheduled to receive while having an understanding of back office needs and jumping in when necessary.
Our AMAs will be responsible for:
Obtain copies of insurance cards, driver's licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR
Perform demographic and insurance validation, and inform patients of privacy policies and procedures
Keep the reception and patient waiting areas clean and organized
Potentially collaborating with the clinical team to execute care tasks as ordered by our providers.
Completing opening and closing tasks each day to prepare for daily operations.
Successful PRS's will have:
High School Degree or equivalent
Minimum of 3 years of experience in primary care
CPR Certification
Computer skills with the ability to enter information in the E.H.R. system and compile reports or data as requested
Ability to read, write, and speak English
Skill in providing excellent customer service and support; organizing and prioritizing workload and meeting deadlines; and excellent written and verbal communication
Ability to interact effectively and professionally with persons from diverse cultural, socioeconomic, education, racial, ethnic, and professional backgrounds
Ability to work effectively with managers, co-workers, members of the public and professional groups
Ability to communicate effectively, clearly, concisely with others (internal and external customers, both verbally and in writing), consistently demonstrate positive/proactive customer service attitude
Consistently maintains ethical behaviors exemplary of quality public service and fair standards, inclusively, among all employees and members of the public
Ability to work as an effective team member; function independently, exercise sound judgment and initiative; be flexible to shift priorities; maintain confidentiality; establish and maintain effective interpersonal work relationships, and effectively assist providers
If you are passionate about health care and you want to create something new together, please apply to be a part of our team!
Physical Requirements of the role include:
Working irregular hours Physically demanding, moderate-stress environment Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions Pushing and pulling heavy objects Full range of body motion including handling and lifting clients Position requires light to moderate work with 50 pounds maximum weight to lift and carry Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing
Additional Skills & Experiences Preferred include:
Bilingual English/Spanish Experience with Phlebotomy BLS Certification
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$27k-35k yearly est. 20d ago
Front Desk Coordinator - Austin, TX
The Joint Chiropractic 4.4
Patient care coordinator job in Austin, TX
Wellness Coordinator - The Joint Chiropractic
Grow your career. Make an impact. Love what you do.
Are you looking for a company where you can truly grow and advance? Are you goal-oriented, self-motivated, and naturally proactive?
Do you have a passion for health, wellness, and sales?
If so, we want to meet you.
At The Joint Chiropractic, we're committed to delivering world-class service to every patient. We're looking for enthusiastic, service-driven individuals who want to turn their passion for helping others into a long-term, rewarding career. Join a team that's expanding access to high-quality chiropractic care and shaping the future of wellness.
Schedule: Wednesday - Saturday
Bonus Potential Included!
What We're Looking For
Driven, ambitious, and excited about career advancement
A positive, winning attitude
High school diploma or GED
Strong computer and phone skills
At least one year of sales experience
Ability to multitask, stay organized, and manage patient flow
Excellent communication and customer service skills
Comfortable educating patients on wellness plans, services, and membership options
Willing to share your own chiropractic experiences and build rapport
Team-oriented, reliable, and eager to learn
Able to stand/sit for long periods and lift up to 50 lbs
Bonus: Office management or marketing experience
Key Responsibilities
Provide exceptional service to all members and patients
Drive membership sales and achieve clinic sales goals
Greet and check in patients; maintain smooth clinic flow
Answer phones and assist with scheduling or patient inquiries
Re-engage inactive members and support retention efforts
Stay up-to-date on all membership options, packages, and promotions
Maintain a clean, organized workspace and clinic environment
Support team goals and foster a positive, collaborative atmosphere
Communicate member needs or concerns to clinic management
Receive coaching positively and use feedback for growth
About The Joint Chiropractic
The Joint Corp. revolutionized chiropractic care with its retail healthcare model introduced in 2010. Today, it is the nation's largest operator, manager, and franchisor of chiropractic clinics, making high-quality, convenient, affordable care available to millions-without insurance.
With 700+ locations and nearly 11 million annual patient visits, The Joint is an industry leader. The brand has earned top rankings from
Forbes
,
Fortune
,
Franchise Times
, and
Entrepreneur Magazine
for innovation and growth.
Business Structure
The Joint Corp. is a franchisor and operator of chiropractic clinics in select states. In certain states, The Joint and its franchisees provide management services to affiliated professional chiropractic practices.
This position is for employment with a franchisee of The Joint Corp.
If hired, the franchisee will be your employer and will determine all employment terms, wages, and benefits. Franchisees are independent business owners, and compensation and policies may vary.
$23k-28k yearly est. Auto-Apply 60d+ ago
Clinical Care Transitions Coordinator
Halcyon Home 4.7
Patient care coordinator job in Austin, TX
Full-time Description
Are you a licensed nurse who loves connecting with people just as much as caring for them?
Do you believe great healthcare starts with trust, compassion, and showing up when it matters most?
If you're a licensed nurse who believes great care, strong partnerships, and meaningful relationships go hand in hand-and you're ready to say “yes” to making a real impact-we'd love to meet you.
Halcyon Home is looking for a Clinical Care Transitions Coordinator who brings heart, hustle, and clinical excellence to our growing homecare, home health, and hospice organization.
About Us:
Halcyon Home is a fast-growing, central Texas-owned home health, hospice, and home care company. We emphasize hospitality and compassion to encourage positive patient outcomes for our refined, aging clients. We were voted Best in Home Health/Hospice four years running and Best in Home Care three years running by the Senior Resource Guide. We are also one of the Great Places to Work!! Come join our team!
Check out the Great Place to Work link:
**********************************************************
About the Role
Clinical Care Transitions Coordinator is a unique hybrid role for a clinically licensed professional who thrives in relationship-building, community engagement, and hands-on care. You'll serve as a trusted clinical and sales partner-educating seniors, families, referral partners, and assisted living communities while ensuring our services are delivered with compassion and clarity.
Essential Functions:
Build and grow referral relationships through authentic, service-driven sales efforts
Work closely with and onsite at an assisted living partner community, supporting residents, staff, and families
Visit home health patients as needed to support carecoordination and trust
Manage and oversee an on-site wellness center
Provide health talks, wellness presentations, and educational sessions for seniors, families, and assisted living staff
Act as a connector of resources-helping patients and families navigate care options
Collaborate with clinical and operations teams to ensure seamless service delivery
Go above and beyond to meet patient, family, partner, and community needs (our ideal candidate is a proud “yes” person)
Requirements
Active LVN or RN license (required)
Experience in homecare, home health, hospice, and/or assisted living strongly preferred
Sales experience preferred, especially in healthcare or service-based environments
Extremely senior-citizen friendly: patient, warm, respectful, and compassionate
Natural relationship builder and community connector
Comfortable working onsite in assisted living settings
Confident public speaker who enjoys health education and outreach
Flexible, hands-on, and willing to step in wherever needed
A caring professional who leads with empathy, integrity, and follow-through
What Makes Us Different:
Generous PTO: Exceptional vacation and personal time off
People-First Culture: WE truly value and support our team.
Excellent Core Values: Communicate, Connect, Collaborate, Care, and Say Yes!
Team Support: Work alongside a caring and collaborative group of professionals.
Opportunity to blend clinical care, sales, and assisted living partnership
Payrate: $70,000 to $85,000 based on experience and license plus commission plan eligibility.
Benefits:
401(k)
Dental insurance
Disability insurance
Health insurance
Health savings account
Life insurance
Mileage reimbursement
Paid time off
Tuition reimbursement
Vision insurance
Salary Description $70,000 to $85,000 per year
$70k-85k yearly 5d ago
Patient Service Coordinator
United Surgical Partners International
Patient care coordinator job in Austin, TX
USPI Hyde Park Surgery Center, is seeking a motivated Patient Service Coordinator to join our team. We have 3 OR rooms. We perform outpatient surgical procedures in ENT, Orthopedic, Pain Management, Spine. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.
Job Description: The Patient Service Coordinator will interact with patients and their families, doctors, fellow employees and vendors. This is a fast-paced environment that is driven to reach the highest quality, performance and patient satisfaction outcomes. This is a full-time position but requires flexibility in the day-to-day schedule. The Patient Services Coordinator opens the facility on surgery days, so the majority of the shifts will start early morning. With the fluid and seasonal surgical schedule, shift hours and requirements will vary. We are a small facility, where everyone works together to achieve the common goal. Duties outside of reception and patient services include, but are not limited to: medical records, procedure estimates, chart development and preparation, working with physician's offices to obtain required documentation for procedures, and records database management.
Please note the schedule for this position has fluctuating hours depending on surgery schedule, with an arrival time as early as 4:15am 1-2 days a week potentially.
#LI-CM1
Required Skills:
Qualifications:
High school diploma or GED
Minimum 2-3 years of hospital or medical office experience.
Must be detail oriented and able to communicate verbally and non-verbally in a professional manner.
Must have the ability to promote positive relationships with patients and staff and maintain respectful and professional interactions.
Must have problem-solving and decision-making skills, and genuine desire to work as a team.
Must maintain professional appearance and adhere to dress code.
Must demonstrate excellent phone etiquette and exceptional customer service skills.
Must be willing to cross-train to all front office duties, including scheduling.
Must be willing to assist in facility culture and patient experience through the participation on committees and panels, as needed.
$31k-42k yearly est. 30d ago
Patient Service Coordinator - Part Time
Blue Cloud Pediatric Surgery Centers
Patient care coordinator job in Austin, TX
NOW HIRING PATIENT SERVICE COORDINATOR - PART TIME ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for
pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
* We cheerfully work hard
* We are individually empathetic
* We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
* Bilingual (English/Spanish)
Preferred
* Strong background in patientcare environment
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$31k-42k yearly est. 13d ago
Patient Access Coordinator
CCRM Fertility
Patient care coordinator job in Austin, TX
Job Description
Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit ***************
Location Address: 5301 Southwest Parkway, Building II suite 350, Austin, TX 78735
Department: Front Desk
Work Schedule: Monday - Friday (7:30am - 4:00pm)
What We Offer Our Team Members:
Medical, Dental, and Vision Insurance
Health benefits eligible the first day of the month following your start date.
401(k) Plan with Company Match (first of the month following 2 months of service)
Basic & Supplement Life Insurance
Generous Paid time-off (PTO) and paid holidays
Employee Assistance Program (EAP)
Short-Term Disability
Flexible spending including Dependent Care and Commuter benefits.
Health Savings Account
CCRM Paid Family Medical Leave (eligible after 1 year)
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
Professional Development, Job Training, and Cross Training Opportunities
Bonus Potential
Potential for Over-time Pay (Time and a half)
How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency.
What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator.
Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere.
Scan insurance cards, picture identification, and prior medical records.
Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered.
Schedule or reschedule patient appointments, identify no shows, manage our waitlist appointments and promptly communicate schedule changes.
Monitor the correspondence dashboard in Athena (Return mail).
Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status.
Protect confidential information and patient medical records.
Answer phone calls, take messages, and forward based on urgency.
Contact patients missing “New Patient” paperwork, two-five days prior to their appointment.
Assign patient information and education materials electronically.
Monitor faxes electronically and distribute to appropriate staff/departments.
Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.
Ensure the building is locked and secured at close of business.
Other duties as assigned.
What You Bring:
High School Diploma or GED required.
1+ year administrative experience required.
Previous experience in reproductive medicine or Women's health is preferred.
Prior experience with Athena preferred.
Ability to work weekends, evenings, and holidays, on a rotating basis.
Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).
CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
How much does a patient care coordinator earn in Round Rock, TX?
The average patient care coordinator in Round Rock, TX earns between $23,000 and $48,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Round Rock, TX
$33,000
What are the biggest employers of Patient Care Coordinators in Round Rock, TX?
The biggest employers of Patient Care Coordinators in Round Rock, TX are: