Patient care coordinator jobs in Saint Peters, MO

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 40 hours per week. Shifts are from 9:00am-5:30pm. Onsite training is required for up to 6 months. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Senior Integrated Planning & Scheduling Specialist to join the MQ-25 Program as the IP&S Team Lead reporting to the MQ-25 IP&S Manager, located in Hazelwood, MO! In this role, you will be part of a high-performing, cross-functional team while building state-of-the-art capability. Embedded within the Program Management organization, IP&S is responsible for program plans and schedule. Using standard planning and scheduling processes, IP&S enables performance and delivers value through prospective focus, actionable analysis, and solution-oriented advice. A successful candidate will have experience integrating technical and business inputs and implementing systems thinking/solutions, utilizing program management best practices across a diverse and challenging execution portfolio. Resilience and aptitude for problem-solving are a must, with the selected candidate being biased toward action, coordinating solutions, and enabling the product teams to execute efficiently and effectively. Position Responsibilities: Leads the Integrated Planning & Scheduling (IP&S) team in the development, coordination, integration, analysis, and maintenance of plans and schedules for very complex projects, programs, and change-driven activities in accordance with program management standards Engages in studies/analysis (trend, variance, impact), reports, risk assessments, and planning efforts within and/or across programs/projects, organizations, or business units to assess/determine/mitigate program impacts Leads and trains the IP&S team to identify risk and opportunities, develop mitigation planning, and engage with Integrated Product Team (IPT) focals for integration into the program IMS Provides program planning and Request for Proposal (RFP) support as required for new program phases, Obsolescence, and Engineering Change Proposals Leads, directs, and facilitates the integration of project/program plans, schedules, change and baseline management, processes, techniques considered to be best practice across the industry Provides training, coaching, mentoring, and leadership to teammates, Control Account Manager (CAMs), and program focals as needed Provides subject matter expertise in the development, implementation, and training of IP&S processes and tools Partners with cross-functional teams on projects and initiatives to provide solutions to program and/or organization Ensures compliance with BDS IP&S Processes and Procedures and Program Management Best Practices Engages with program Senior Leadership team, BDS IP&S Core team, and Earned Value Management (EVM) Core team on behalf of IP&S team This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Basic Qualifications (Required Skills/Experience): Bachelor's degree or higher Experience in finance, scheduling, industrial engineering, change management, strategy, program management, or project management role 5+ years of experience in change management, program planning, project management, integrated scheduling, Industrial Engineering, or Business Operations 5+ years of experience in team schedules, resource management, earned value management, risk management, and project management Preferred Qualifications (Desired Skills/Experience): Experience leading an Integrated Planning & Scheduling team and/or other Integrated Planning & Scheduling team members in the execution of the planning & scheduling responsibilities on a large development program Experience with Department of Defense Federal Acquisition Regulation Supplement (DFARS) requirements Experience developing and maintaining integrated resource-loaded project schedules, including the use of project management tools and software such as MS Project, Milestones, Open Plan Professional, etc Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense. Travel: This position may require travel up to 10% of the time Shift: 1st Shift Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Total Rewards & Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features: Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts. Summary pay range: $113,050 - $152,950 Language Requirements: Not Applicable Education: Bachelor's Degree or Equivalent Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Job DescriptionDescription: Our Story: Join us at Shared Practices Group, where we're revolutionizing dental care and enhancing lives through our innovative implant solutions, particularly the life-changing All-on-4 dental implants. These revolutionary procedures not only improve health but also boost confidence and self-esteem by providing a stable, natural-looking set of teeth. They improve speech, eating comfort, and overall quality of life, promising a transformative experience for our patients?. Your Role in Our Mission: As a Patient Care Coordinator, you're not just answering phones and supporting patients in their journey; you're providing a pathway to confidence and improved quality of life. With your expertise in patient care, particularly in healthcare, you'll be the first connection to patients when they are embarking on their journey with us. You'll be part of a solution that significantly impacts their daily lives and long-term health. Your role will involve engaging directly with patients, understanding their needs, and ensuring their journey is as seamless as possible. Your Impact: You'll be the comforting voice on the other line, connecting with each patient at a time. With your 3-5 years of consultative Patient Care experience, you'll drive growth, foster patient relationships, and navigate the journey from consultation to life-changing treatment. What You'll Do: Answer the incoming calls to the practice and be the first point of contact for each new lead, ensuring the call is robust and connective so the patient feels confident booking with us. Additionally, you'll take incoming calls for existing patients, ensuring their journey is meticulous in completion as they make each step in their treatment. Follow through with patients who do not accept the same day as their consult. You'll complete reporting and patient tracking for the office to show practice performance and follow through for each opportunity that comes through our door. Develop and nurture lasting relationships, guiding patients from initial inquiry to post-treatment care. You'll be the back up for Consults if the office is double-booked, ensuring timeliness and efficiency in the office. Assist the Smile Consultant with his/her practice management responsibilities, including bill pay, email management, managing patient records and forms, and anything else that helps the office to run smoothly. What We Offer: You'll have the opportunity to make a meaningful impact in patients' lives every day. In addition to a rewarding career, we provide a comprehensive benefits package that includes: Medical, dental, and vision insurance Company-paid life insurance 401(k) retirement plan Short-term disability and additional optional benefits Paid vacation and sick Paid holidays Opportunities for ongoing professional development and growth Schedule: Monday - Friday Compensation: $20-$22/hr SPG is a great place to not only work but to begin a rewarding career. If you've ever imagined being a part of a team that helps change lives by giving patient's their confidence back through a new smile, this is the career for you! If you feel you would be an ideal fit for our team and have a passion for changing people's lives then we encourage you to apply today! Join Us: If you're driven by the prospect of making a tangible difference in people's lives and are ready to take your career to new heights, we invite you to apply and help us continue our journey of empowering better lives. Requirements:

Job Description About the Role: This is a full-time on-site role for a Patient Care Coordinator located in St Louis, MO. The Patient Care Coordinator will be responsible for scheduling appointments, managing phone communications, coordinating care plans, understanding and using medical terminology, and providing emergency direct patient care. The role involves working closely with caregivers, healthcare professionals, and patients to ensure seamless care delivery and exceptional patient experiences. Minimum Qualifications: Bachelor's degree in Social Work, Healthcare administration, or a related field. Experience in patient care coordination or social work within a healthcare setting. Must have experience Microsoft and Google suite. Must have excellent organizational , customer service, interpersonal, time management, and communication skills. Must be able to work with ADP Payroll software. Must have knowledge of HIPAA and the ability to handle confidential information Preferred Qualifications: Bachelor's degree in Social Work or a related field. Experience with electronic health records (EHR) systems. Bilingual proficiency in English and another language. Responsibilities: Assess patients' needs and develop individualized care plans in collaboration with healthcare teams. Provide emotional support and counseling to patients and their families, addressing any concerns or challenges they may face. Maintain accurate and confidential patient records, documenting interactions and progress. Skills: The required skills for this role include strong communication and interpersonal abilities, which are essential for building rapport with patients and their families. Organizational skills are vital for managing multiple cases and ensuring that all aspects of patient care are coordinated effectively. Problem-solving skills are utilized daily to address challenges that arise in patient care and to find solutions that meet individual needs. Preferred skills, such as proficiency in EHR systems, enhance the efficiency of documentation and information sharing among healthcare providers. Additionally, cultural competency is important for understanding and respecting diverse patient backgrounds, which contributes to more effective care delivery.

Job Title: Patient Coordinator Company: Ophthalmology Associates Travel: Travel to our other clinics in the St Louis metro area will be required as needed. We do pay mileage reimbursement! Perks * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off (PTO) and Paid Holidays * Competitive Base Pay * Paid Maternity Leave * Employee Discounts Hours: * Full Time * Our offices are open Monday-Friday 8am-5pm. * You may need to work a little earlier/later as needed. Requirements: * High School Diploma or GED equivalent * Favorable result on Background Check * Basic computer skills * Strong customer service skills * Excitement to learn and grow Essential Functions: * Facilitate patient flow * Verify medical and vision insurances * Effectively communicate with patients, doctors, and managers * Answer inquiries through phone, email, and in person requests SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

* Greet and assist all patients initially as they enter the clinic. * Check in patients, copy IDs and insurance cards, provide patient lists for the doctors and assign students. * Direct patient flow through the rest of the clinic. * Check out all clinic patients and close out the exam procedures. * Ensure all information is accurate for posting. (Ex. Check that the chart is completely filled in.) * Post super bills for all patients handled. * Reconcile all monies with the super bills. * Review super bills for accuracy. * Help guide students and patients to dispensary and prepare them to be seen. Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas. Shift 8:00AM - 5:00PM / Monday-Friday Minimum Qualifications High school diploma or equivalent and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary. Certifications as required by regulatory agencies is necessary Preferred Qualifications * 3-5 years patient/customer service experience. * Knowledge of Microsoft Office, especially Microsoft Word * Knowledge of Microsoft Outlook and Excel * Experience in a health/patient care environment * Experience working with insurances and insurance companies * Familiarity with medical terminology, particularly Optometry and Ophthalmology Anticipated Hiring Range Salary Range: $17.00-$19.00 hourly Grade: GGS-006 University Title: Clinical Technician II Internal applicants can determine their University title by accessing the Talent Profile tile in my HR. Application Materials * Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date. * Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: **************************************************** * Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email *******************. If you are experiencing technical problems, please email **************************. Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at *********************************************** Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please email the Office of Human Resources at ***************. Apply for Job * Explore Jobs * Sign In * New User

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $16-$18/hr including BONUS Medical, Dental, PTO offered Lunch Breaks Friday - Sunday schedule needed What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Job Title: Patient Services Representative Reports To: Clinical Supervisor Department: Clinic Type of Position: Full-time Hours per week: 40 Job Description: The Patient Services Representative provides a positive face-to-face patient registration experience, including check-in and check-out support. This role is adaptive to the needs of the front and back of the clinic. The position is responsible for greeting patients, verifying insurance, electronically filing documentation into the EMR, collecting co-payments, and answering phone calls. The position will assist both scheduled and non-scheduled walk-in patients and is charged with creating a positive experience and introduction to the patient visit. Job Duties: Front office Patient Interaction • Greeting patients with joy and in a professional manner both in person and on the phone • Answer phone calls in a timely manner, returning or triaging calls in timeline set by NOVUS Health policy. • Optimize patient interaction that enhances the patient check-in and check-out processes. • Maintain a positive attitude with patients and co-workers as the organization's front face. Front office Daily Duties • Perform tasks within the electronic medical record including Checking-patient in and out and verifying essential information and documenting all interactions/encounters in the electronic medical record system. (EMR) • Answer phones in timely manner and route calls to appropriate staff. • Verify and record patient insurance information, assisting with calls prior to appointments for insurance that is not verified. • Receive and record changes in patient information in our EMR • Verify and update patients' medical history, insurance information, and collect copays upon check in • Maintain tracking of co-payments and prepare for transfer deposits. • Assist with completing encounters, triage patient calls & consult with multiple providers. • Ensure patients e-sign required documentation at all visits and scan required data (i.e., insurance,) as needed and required • Maintain accuracy when scheduling appointments by confirming the correct form, rendering provider, visit type, and necessary clinical information are entered into the EMR. • Assist patients as needed with Kiosk check-in • Regularly update the Supervisor on operational successes and any barriers impacting workflow. Other Duties: • Maintain office inventory and equipment by anticipating supply needs and expediting supply orders. • Prepare and distribute correspondence, including memos, letters, faxes, and forms. • Assist walk-in patients with kiosk registration. • Route phone messages to the appropriate staff or care team promptly and accurately. Complete all return calls within 24 hours or less. • Attend and actively participate in required meetings. • Perform other duties as assigned. Qualifications: • An associate degree, certificate completion or higher educational work with a minimum of three or more years of experience in front office clinical or healthcare setting. • Direct work with electronic medical records (EMR), preferably with eClinical. • Years of direct services in a clinical setting may be substituted for education. • Excellent knowledge of healthcare administration and patient care processes. • Effective communication, interpersonal and customer service skills. • Proficiency in electronic medical records systems. • Basic understanding of medical terminology and healthcare regulations. • ability to critically process information. Charge to Mission: Candidates should be aware of NOVUS Health strong commitment to diversity and inclusion. With a focus on providing trauma informed, holistic health we expect all staff to meet patients, community partners, and co-workers with respect and dignity. We challenge each other to acknowledge biases that exist in healthcare, including racial, gender, gender identity, sexual orientation, ethnicity, and/or personal beliefs. We look for ways to eliminate these biases at all points of services and care. Together as a team member of NOVUS, we will begin to break down barriers, build access, and create healthier communities.

Job DescriptionDescription: Are you ready to join the highest-rated healthcare team in the greater St. Louis area? Do you want to work in an environment that will improve your skills and medical knowledge? At Total Access, we are changing how healthcare is delivered. Company Overview: Total Access Urgent Care (TAUC) has been proudly providing top-ranked patient care for St. Louis communities since 2008. TAUC (pronounced "talk") began with the belief that patients should have access to fast, friendly, and affordable care. We have state-of-the-art onsite digital X-ray, CT scan, Ultrasound, EKG, and common laboratory assays. Our services include IV hydration and medication administration, laceration suturing, reduction and splinting minor fractures and dislocations, and abscess drainage. We strive to show the world how healthcare can be delivered. As a Patient Access Representative at TAUC you play a key role in shaping each patient's experience from start to finish. Responsibilities include: First Impression: Greet patients with a warm, friendly, and professional demeanor, ensuring they feel welcome and cared for from the start Efficient Check-In: Guide patients through the initial intake process with clarity and patience Last Impression: Thank patients, leaving them with a sense of confidence and satisfaction Compassionate Presence: Be responsive, calm under pressure, and empathetic to patient concerns, ensuring each interaction supports our mission of providing fast, friendly and affordable care Perks of becoming a TAUC Team Member: Competitive Pay: Starting at $17-$18/hour, based on experience Flexible Schedule: Full-time, 3 days per week (8 AM-8 PM shifts); alternating weekends/holidays. Can have certain weekday(s) off for classes, family, etc. Local Locations: Work most shifts at the closest 10 TAUC locations to you Clear growth path with performance-based raises and promotions Benefits Health Insurance: Medical, dental, vision, life, and short-term 401(k) Retirement Plan: With employer match Paid Time Off (PTO) Free Urgent Care: For you, your spouse, and children at all TAUC locations (for those carrying company sponsored or other health insurance) Employee Assistance Program (EAP): Includes free counseling, legal, and financial resources Discounts: Amazon Prime reimbursement or Sam's, Costco, or BJs base membership Online ticket deals and more A Day in the Role: No two days are exactly the same, but here's what you can expect: Welcome and check in 30-60 patients per day in a high volume, fast-paced clinic setting Input patient information accurately into our electronic medical records (EMR) system Verify patient insurance coverage using online tools and EMR systems Cleary explain co-pays, deductibles, and coverage questions in a friendly, easy-to-understand way Collect co-pays and explain visit costs with professionalism Handling sensitive or difficult conversations with tact and professionalism Answer incoming calls and assist with patient questions or follow-up Collaborate closely with clinical staff to ensure smooth patient flow Create a warm, helpful, and efficient front desk experience for every visitor What You'll Gain: Valuable clinical exposure: Learn medical terminology, EMR systems, and insurance processes Skill-building: Develop customer service, problem-solving, and multitasking abilities Team culture: Work alongside a supportive team that celebrates success and values your contribution Requirements: High school diploma or equivalent Must be at least 18 years old Valid driver's license and reliable transportation (you may “rove” between locations during a shift) Available to work 12-hour shifts (no overnights), with alternating weekends and holidays Comfortable working in a fast-paced, team-driven environment Strong communication and problem-solving skills, and customer service skills Commitment to our core values: Kindness, Impact, Teamwork, Efficiency, and Integrity We're proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients. Join the best team in healthcare. Apply today.

Job Description Imagine working at the forefront of innovation in health insurance and joining a team of passionate visionaries working to fix healthcare in our communities. Simpara is a high-growth, award-winning benefit consulting firm based in St. Louis, MO. We are transforming the health insurance model and delivering unrivaled outcomes in driving value-based care and reducing health spend. Our evidence-based strategies are helping employers reduce their healthcare spend by as much as 50% while improving the care and the benefits for their people. We're looking a driven individual to join our patient advocate team to drive our mission to make our communities stronger and healthier. What You'll Do Organize, facilitate, and evaluate care options to best meet the individual's mental, physical, and emotional health Support patients throughout the healthcare process, from detection to treatment and beyond Provide resources for patients seeking reliable information Strive to achieve holistic client well-being by advocating for their needs, identifying in-network provider solutions, and ensuring solutions are cost-effective Help patients to overcome barriers such as financing or transport Refer patients to Counselors, as needed Manage timely appointment scheduling for tests and procedures Coordinating care with a patient's care team Provide emotional support and empowerment to patients and their loved ones Acting as primary advocate for employees navigating their healthcare choices and benefits Delivering and communicating ROI for our clients Requirements Ideally 1+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or other client-facing role Strong leadership skills Impressive executive presence and communication abilities Ability to create structure in ambiguous situations and design effective processes Bias for action Natural problem solver Passion for being a part of a fast-growing company making a difference in our communities Excellent verbal and written communication skills Openness towards different cultures, beliefs, and traditions Sensitivity, discretion, and respect Benefits $40,000-$45,000 salary range with bonus opportunity 100% company-paid health, dental, life, long-term disability, & short-term disability 401(k) with company match Generous PTO immediately upon hire Paid holidays

As a Patient Access Coordinator, you will be responsible for basic clerical tasks such greeting patients and visitors, and scheduling appointments in a professional and timely manner. Our ideal candidate will exhibits and promotes ARCA's mission, vision, and values in every interaction. The successful candidate will have strong communication skills, cultural sensitivity, and a commitment to serving vulnerable populations. Primary Duties and Responsibilities Completes basic elgibility paperwork Schedules first appointment for clinical services In-clinic coordination Coordinates with ARCA's medical providers and behavioral staff to facilitate patient access to care Answers phone calls from prospective patients or partner organizations who are referring individuals to the clinic Documents through electronic records software any interaction with patients and when services are provided (Carelogic) Corresponds with multi-disciplinary team through electronic communications through multiple platforms

Des Peres Square Surgery Center is hiring a Full-Time Registration Coordinator! Welcome to Des Peres Square Surgery Center! Des Peres Square Surgery Center, a leading outpatient surgical facility dedicated to providing high-quality care and a service-oriented environment, is seeking a skilled and compassionate Full-Time Registration Coordinator to join our team. As a Registration Coordinator, you will play a crucial role in delivering exceptional patient care and ensuring smooth office operations. Hours for this role are 4:30 a.m.- 1:00 p.m. Registration Coordinator at Des Peres Square Surgery Center The Registration Coordinator interfaces with patients and families, physicians and staff. Admit patients and process their paperwork. Update patient demographics/information in system. Collect monies due and document in billing system. Handle funds per office procedure. You have the opportunity to meet new people and build professional relationships with physician offices. Cross training for other Business Office positions a possibility. Position requires weekdays only -- no holidays or weekends. Some later evenings required. Competitive salary and benefits for the right candidate. Qualifications: * High school graduate or equivalent. * One year previous experience or some hospital clerical experience or medical terminology preferred. * Must have the skills necessary to operate office equipment that are required to fulfill job duties. * Medical terminology and computer experience beneficial * Bilingual preferred. * Good communication skills. What We Offer: As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses. * Competitive wages * Opportunities to better yourself professionally * Health, Dental & Vision Coverage * 401(k) retirement plan * Paid Time Off (PTO) * Company Paid Holidays * Employee Assistance Programs * Health Savings Account/ Flexible Spending Account * Education Assistance * Short Term Disability and Long Term Disability Insurance Who We Are At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn. #LI-DS1

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This part-time role is based 100% onsite at a hospital in St. Louis, MO. The core schedule is Saturday and Sunday, 8:00 AM - 4:30 PM, with the flexibility to pick up additional shifts or hours (up to 30 hours per week).This position is ideal for someone seeking a consistent weekend schedule with the option to earn extra hours when available. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * 401K (100% match for the first 3% & 50% match for the next 2%) * PTO accrual The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer IND123

Job Description Patient Advocate Mercy Health - St. Louis, MO ChasmTeam is partnering with a growing national company, to build a team that provides real benefits to patients! We are seeking hard working, self starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the onsite contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three-Five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance and more.

Leads, develops, coordinates, integrates, analyzes, and maintains integrated plans and schedules for complex projects, programs and change driven activities in accordance with project management industry. Leads studies/analysis (trend, variance, impact), reports, risk assessments and planning efforts to determine impacts, constraints involving product development, production rates, process improvement, program initiatives. Identifies risk and opportunity potential, develops mitigation planning and refines the business case. Develops and establishes lead time requirements. Facilitates and ensures integration of project/program plan, schedules, change and baseline management, processes, techniques considered to be best practice across the industry. Acts as primary project contact to establish key stakeholder requirements and project objectives. Directs all phases of projects or subsystems of major projects from inception through completion. Coordinates commitments with internal and external stakeholders to fulfill strategies. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements - 3-5 years of experience with project management scheduling - Bachelor's degree - Aviation industry background

Job Title: Patient Services Coordinator Department: Primary Care Employment Type: Full-time Are you a passionate and dedicated individual looking to make a positive impact in the lives of patients and visitors? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at PFH Clarity Health as a Patient Service Coordinator at the front desk. You'll greet, instruct, direct, and schedule patients and visitors. You'll also retrieve insurance and patient information, enter new and established patient information into the computer system, and perform patient care activities within the scope of data entry/processing and patient account functions. You will also be trained on and perform medical assistant duties. The Secretary position offers… • All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more • Telemedicine - 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits • Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost • Paid Time Off - 29 days per year including vacation & holiday pay • Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement • Opportunities for growth and development within the organization Essential Job Functions: Greets, instructs, directs and schedules patients and visitors. Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed. Enters new and established patient information into the computer. Answers incoming calls, schedules appointments for patients, dispatches messages and/or calls appropriately. Performs patient care activities within the scope of data entry/processing and patient account functions. Collection of payments, answers questions regarding insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records and patient referrals. In communicating with patients, families, visitors and associates, a caring, friendly, personal and professional approach is expected. Performs related duties as assigned. Education and/or Experience Qualifications: High school diploma with courses in secretarial or business practices; AND At least three (3) years experience in a secretarial or receptionist position; OR Graduate from an accredited school with specialization in typing and office procedures. Additional Qualifications: • Strong skills in Microsoft Office applications (Excel, Word, PowerPoint) • Proficiency in using office equipment (fax, copier, printer, scanner) • Ability to communicate effectively with a diverse workforce • Highly detail-oriented and skilled in multitasking Keywords: Secretary, Administrative, Clerical, Office Support, Microsoft Office, Data Entry, Customer Service, Organization Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.

Job Title: Patient Coordinator Company: Ophthalmology Associates Travel: Travel to our other clinics in the St Louis metro area will be required as needed. We do pay mileage reimbursement! Perks Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Competitive Base Pay Paid Maternity Leave Employee Discounts Hours: Full Time Our offices are open Monday-Friday 8am-5pm. You may need to work a little earlier/later as needed. Requirements: High School Diploma or GED equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow Essential Functions: Facilitate patient flow Verify medical and vision insurances Effectively communicate with patients, doctors, and managers Answer inquiries through phone, email, and in person requests SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, professional manner at all times Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

at Mac Properties Mac Properties is a dynamic and growing private residential real estate company with operations in the metropolitan areas of Chicago, St. Louis, and Kansas City. Ready for a new adventure? We are hiring a FULL-TIME Front Desk Coordinator position in St. Louis! The pay rate for this role is $17/hour. JOB OVERVIEW: A Front Desk Coordinator brings positive energy to each conversation, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. As a Front Desk Coordinator, you will be an integral member of the team that creates authentic experiences for our Residents and their guests. You will warmly and enthusiastically greet arriving residents and guests, assist them with their residential service needs, and ensure they are comfortable and feel welcome while also providing information and ensuring building safety and security. DUTIES AND RESPONSIBILITIES: Enthusiastically welcome our residents and guests, anticipate their needs, provide professional and courteous service, and respond promptly and professionally. Creates memorable experiences with a warm, welcoming personality. Develops thorough knowledge of building procedures, features, and security practices. Ensures security protocol is adhered to regarding granting building access, issuing keys, announcing visitors, and maintaining resident confidentiality. Maintains and upholds a high standard for building curb appeal by conducting routine inspections of all community amenities and common areas, and working with the service team and other Associates to ensure that all areas are well-maintained. Reports any building hazards, risks, or accidents as required. Submits service requests for any maintenance/housekeeping issues. Handles package deliveries by accepting and logging packages for residents. Answers the telephone, forward calls, and take messages when necessary. Performs other related duties and assignments as required. QUALIFICATIONS: People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate professionally and through legible writing Experience. 1-2 years of previous experience passionately providing customer service to others. Requires basic knowledge of front desk equipment, including computer and telephone systems. Salesforce experience is a plus. Please be advised that ALL new hires will be required to successfully complete a criminal background investigation prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity and legal authority to work in the United States are also required. About Mac: We believe that the quality of one's life is directly related to the quality of one's home. Since 2002, we have been creating rental homes and investing in neighborhoods for our residents in Chicago, Kansas City, and St. Louis. Our vision is to enable better lives through better homes- for our residents, our communities, and our colleagues.