Patient care coordinator jobs in Santa Maria, CA - 104 jobs
All
Patient Care Coordinator
Patient Access Representative
Patient Service Associate
Front Desk Coordinator
Medical Receptionist
Patient Registrar
Medical Office Administrator
Patient Care Specialist
Patient Administration Specialist
Scheduler
Patient Service Coordinator
Scheduling Coordinator
Surgery Scheduler
Clinical Secretary
Medical Support Assistant
Patient Care Coordinator (Spanish Bilingual Preferred)
Conversio Health Careers 3.7
Patient care coordinator job in San Luis Obispo, CA
Full-time Description
Conversio Health busca una persona paciente, confiable, y simpática para ocupar el puesto de Coordinador de Atención al Paciente. Nuestro Coordinador de Atención al Paciente (PCC, la abreviación en inglés) servirá como un enlace entre el paciente y los profesionales de la salud y se centrará en garantizar que los pacientes existentes reciban un excelente servicio al cliente.
Conversio Health is looking for a patient, reliable, and compassionate individual to fill the position of PatientCareCoordinator. Our PatientCareCoordinator (PCC) will serve as a patient liaison with health care professionals and focus on ensuring existing patients receive outstanding customer service. Bilingual in Spanish and English preferred.
This is a full time (Monday - Friday), on-site position in our San Luis Obispo office.
Job Responsibilities
1. Complete incoming and outgoing calls to patients and doctor's offices.
2. Document notes appropriately.
3. Review notes for needed documents. Verify information is correct with patients and/or Doctors offices during phone calls and update information as needed.
4. Resolve customer service concerns and customer complaints.
5. Answer emails timely and professionally. Be readily available to respond to Teams messages.
6. Participate in staff education
7. Follow company policy and procedures.
8. Share in Conversio Health's vision of being a caring, honest, reliable and efficient healthcare partner.
Requirements
Knowledge, Skills and Abilities Required
Proficient understanding of medical terminology, health conditions, and regulations as they pertain to the company (Training is provided)
Excellent organizational skills and time management in order to manage multiple tasks throughout the day
Telephonic customer service skills including the ability to make unsolicited calls (telephonic education to external clients), while maintaining good etiquette and providing accurate information (Training is provided)
Excellent computer and office systems skills including all MS Office applications (Word, Excel, Outlook, PowerPoint) required and must be able to adapt quickly to learning new software (Training is provided)
Must have demonstrated ability to work independently and exercise sound judgment and problem solving skills
Excellent communication, interpersonal, and presentation skills as demonstrated by the ability to communicate with coworkers and managers
Experience and Education Required
High School Diploma or GED required. Bachelor's degree preferred.
1-2 years of professional experience in customer service, healthcare or related business preferred.
Benefits
The Conversio team enjoys a competitive benefits package including:
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
About Conversio Health
Conversio Health was founded in 2013 and is headquartered in San Luis Obispo, California. We are an innovative chronic condition management company that serves as a key link between the patient, the physician, and the health plan. We have developed a completely new approach for chronic respiratory condition management that combines proprietary technologies, customized medication therapies, with a multidisciplinary care team to deliver improved clinical and financial outcomes, and higher patient satisfaction. Our unique, high touch pharmacy model provides home delivery services, personalized patient education and support, and disease progression and medication effectiveness monitoring to prevent unnecessary hospitalizations before they occur. Conversio enables a higher level of carecoordination across the care continuum and has a proven track record of lowering its health plan partners' drug cost and improving clinical outcomes for thousands of patients with COPD and Asthma across the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Criminal background check and drug screen are required once the position is accepted.
Salary Description Starting salary $20.00 - $21.15/per hour
$20-21.2 hourly 7d ago
Looking for a job?
Let Zippia find it for you.
DCPP (Nuc) Scheduler
PG&E Corporation 4.8
Patient care coordinator job in Avilla Beach, CA
Requisition ID # 169771 Job Category: Nuclear Generation Job Level: Individual Contributor Business Unit: Generation Work Type: Onsite Diablo Canyon Power Plant (DCPP) safely and reliably produces electricity that is environmentally responsible and cost effective for our customers and shareholders. DCPP's mission is to be the leading nuclear power plant in the country and to: Inspire and positively influence the industry through our safe, reliable, and excellent operational performance. Embrace new ideas to continuously improve our plant and our work environment. Proactively learn from ourselves and others. Enrich our communities and the environment, increasing the public's trust and confidence in nuclear power.
Position Summary
This is an ESC represented exempt classification currently subject to collective bargaining.
To obtain and maintain employment and unescorted access at DCPP, you must be able to pass a drug and alcohol screen, a security background check, psychological screen, computer-based training, and be subject to random drug and alcohol screening.
PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, collective bargaining agreements, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.
A reasonable salary range is:
California Minimum: $109,212
California Maximum: $156,252
This position is a journey level scheduler position responsible for scheduling work at Diablo Canyon Power Plant (DCPP).
Responsibilities
Outage Scheduling
* Develop discipline schedules to be integrated with the overall outage plan and schedule for forced and refueling outages.
* Issue scope reports to operations, maintenance, and engineering for validation of work center, durations, and man-hours.
* Input man-hour changes into scheduling software. In put changes to work centers and durations into SAP.
* Ensure resource limits are accurate in scheduling tools and provide histograms to disciplines. Monitor and clean up debugs for given scheduling assignments.
* Adhere to Outage Scheduling guidelines.
* Understand and update desk guides to ensure processes are accurately documented.
* Execute outage reports, layouts, and histograms during outage development and execution. Develop outage system and High Impact Team (HIT) schedules to be integrated with the overall outage schedule.
* Work with planning, clearance coordination, maintenance, engineering, operations, and Work Window Managers to determine the best means to execute work windows and maximize resources during scheduled outages.
* Analyze schedules to identify issues and recommend enhancements to schedule implementation. Update Level 1, 2, and 3 schedules.
* Monitor and resolve Level 2 windows to ensure work windows complete as scheduled.
* Assist HIT in the scheduling and coordination of major plant maintenance and modification tasks. Determine methods for implementing various procedure improvement projects.
* Participate in the analysis and resolution of schedule problems.
* Update and ensure Forced Outage Templates are up to date.
* Perform scheduling duties during a forced outage.
Daily On-Line Scheduling
* Develop and maintain Maintenance Outage Window (MOW) schedules to add focus to the work week schedule.
* Schedule maintenance, testing, and modification activities to be accomplished while plant is on-line in accordance with work control procedures and guidelines to develop weekly schedules.
* Identify and resolve issues that adversely impact scheduled work.
* Work with planning, clearance coordination, maintenance, engineering, radiation protection, security, emergency planning, and operations Work Week Managers to determine the best means to optimize resource utilization during each work week.
* Assist with coordinating scheduling of emergent work and short cycle work.
* Participate in the T+1 work week critique process. Run performance indicators and analyze work control metrics following the executed work week.
* Execute the daily schedule update process used for the development, status updating, and distribution of the integrated on-line schedules.
* Provide technical and analytical guidance to project team.
* Participate in the analysis and resolution of scheduling problems.
* Develop and maintain MOW schedules to add focus to the work week schedule.
* Adhere to outage and on line scheduling guidelines.
* Schedule activities to support good nuclear safety, industrial safety, and radiation worker practices.
Project Management Support
* Provide layouts, reports, and histograms to assist key project team stakeholders and management in updating and monitoring status of assigned projects.
* Develop, update, and monitor project schedules to be integrated with outage and on line schedules.
* Set up programs and reports to aid management in critical decision making efforts.
* May participate in an assigned Emergency Response Organization position (may be part of an on-call duty team)
* Ability to create, update, and monitor outage, project, and online schedules.
* Ability to prioritize work to ensure milestone and due date commitments are accomplished.
* Ability to work with both internal and external customers/clients
* Ability to handle multiple projects simultaneously and prioritize work effectively
* Problem resolution and decision making ability - shows initiative and good judgment in resolving issues
* Ability to schedule and lead group meetings, influence others, and build agreement
* Uses independent judgment in selection and applying scheduling methods and techniques to determine cost effective and practical solutions
* Develop reports, Gant charts, PERT diagrams, and histograms to support customer needs
* Assists in the resolution of technical and work process issues.
* Strong communication and analytical skills
* Knowledge of plant system interfaces and interactions
* Knowledge and experience with DCPP procedure programs
* Fluent in the use of P3E scheduling program and current company tools such as SAP Work Management modules, and Microsoft Office Suite Programs (emphasis on Excel, Word, and MS Project
Qualifications
Minimum
* 3 years' experience in scheduling, project management, project controls, operations, maintenance, maintenance planning, engineering and/or construction if PG&E or 4 years' experience from another company.
Desired
* Nuclear Experience
* Primavera (P6) Experience
* Workflow scheduling and/or Work Management Experience
$51k-71k yearly est. 5d ago
Patient Service Coordinator - Full Time
Blue Cloud Pediatric Surgery Centers
Patient care coordinator job in Santa Maria, CA
NOW HIRING PATIENT SERVICE COORDINATOR - Full Time ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for
pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
* We cheerfully work hard
* We are individually empathetic
* We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
Preferred
* Strong background in patientcare environment
* Bilingual (English/Spanish)
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$41k-58k yearly est. 60d+ ago
Patient Care Coordinator (Front Office) - Dermatology
Skin and Cancer Institute
Patient care coordinator job in Templeton, CA
Join Our Team at Skin and Cancer Institute!
Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!
Why Join Us?
At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.
Summary of Position
Work Location: 1310 LAS TABLAS RD., STE. 105 | TEMPLETON, CA 93465
The PatientCareCoordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patientcare and confidentiality, and maintain professional grooming and appearance at all times
What You'll Do:
Essential Duties & Key Responsibilities
Courteously check patients in and out according to our Customer Service standards.
Asking every patient for a google review.
Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours.
Verify primary and secondary insurance prior to scheduled visits in accordance with protocols.
Follow all HIPPA regulations, keep patient personal and financial information confidential.
Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients.
Document payment notes; balance and reconcile payments collected during your work shift.
Maintain and update provider schedules as needed within company guidelines.
Schedule and confirm patient appointments in accordance with protocols.
Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit.
Create / prepare superbills accurately and in a timely manner.
Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times.
Deescalate/resolve patient grievances with effective and kind communication.
Keep the front office and patient waiting areas neat and orderly to maintain our high standards.
Other duties are assigned to assist with the overall function of your location.
Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral
Ability to input the correct payor ID or name and address into EMA.
Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF)
Updating the PA log, ensure codes are entered correctly.
Closing tasks - end of day is accurate and uploaded to share drive.
Collecting cosmetic sales in lightspeed.
Maintain a clean and organized reception area and restroom facilities.
What We're Looking For:
Required Skills & Abilities
Strong customer service and interpersonal skills
Effective verbal and written communication skills
Knowledge of primary and secondary insurance types, billing, and documentation procedures
Proficiency in Microsoft Office and EMA software and Lightspeed
Ability to stay focused on tasks to be accomplished while working in dynamic situations
Ability to maintain HIPAA confidentiality and professionalism
Confidently and professionally ask for and process financial payments
Education & Experience
High school diploma or equivalent required.
1-2 years of experience in a medical office or customer service role preferred.
Familiarity with HIPAA regulations and healthcare operations.
Additional training or certification in medical office administration is preferre
EQUIPMENT & SOFTWARE OPERATION
The incumbent in this position may operate any/all of the following equipment:
Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth
What We Offer:
Competitive salary and benefits
Health, dental, vision, and ancillary insurance options
401K retirement savings
Paid time off
Professional development opportunities
Supportive and fair work environment
Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you!
#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
$33k-52k yearly est. Easy Apply 2d ago
CCPA - Standardized Patient (Santa Maria, CA)
Atsu Public
Patient care coordinator job in Santa Maria, CA
Part-time Description
A.T. Still University (ATSU) seeks applications for non-exempt Standardized Patients (SPs) to work at the Santa Maria, California campus. A Standardized Patient is an individual who accurately and consistently portrays a medical patient with various affects and complaints and will participate in simulated office visits where medical students ask medical history questions and/or conduct basic, non-invasive physical exams. They will work closely with various Patient Proctors who will mentor and evaluate their performance and progress. Memorization of patient scripts and participation in Zoom trainings may be required prior to the scheduled encounter events.
There is no guarantee of work or hours.
The pay rate for this position is $22.00 per hour.
Physical Requirements:
Ability to repeatedly bend, twist and stretch as well as freely and quickly move on and off an exam table without assistance and the ability to occasionally lift up to 40 pounds.
Other Requirements:
Access to and ability to use reliable technology is required.
Must be highly dependable, punctual and flexible with scheduling.
Must work well with others and display a professional attitude and appearance at all times.
Must be willing to wear a patient gown with only undergarments underneath, and at times the gown will be removed to allow for the physical exam.
Must be willing to be videotaped during simulations.
Must have access to reliable transportation and will report to the ATSU Community Health Center where hired for their SP encounters.
A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.
$22 hourly 60d+ ago
Dental Scheduling Coordinator
Santa Maria Pediatric Dental Group
Patient care coordinator job in Santa Maria, CA
Job DescriptionSalary: $18-$23
We are looking for a personable scheduling coordinator for our fast paced dental office to ensure that dental patients appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The scheduling coordinators responsibilities include entering patient information onto our data system, answering multiple phone line, addressing patients questions, and arranging referrals to other dental specialists. The successful candidate must be friendly, fast learner and able to multi-task, team player, have superior customer service skills and love kids.
To be successful as a scheduling coordinator, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing scheduling coordinator will perform all duties in a manner that ensures the efficient running of the dental practice. Position has room for growth and advancement for the right individual.
Scheduling Coordinator Responsibilities:
Customer Service; acknowledge, smile, greet and welcome patients into our practice
Answer multiple line telephones
Scheduling, rescheduling, or canceling appointments as needed
Assist parents and patients with completely patient information forms
Preparing patients charts and daily schedules
Confirm appointments
Follow up on no shows/cancellation of appointments.
Correctly and comfortably request and process patient co-payments in the patient accounts
Check voicemails, email and texts on an ongoing daily basis
Maintain a clean and friendly waiting area for patients
Scheduling Coordinator Requirements:
High school degree, GED or related
Bi-lingual (English/Spanish) preferred
Experience in a dentist/medical office environment
Excellent communication and customer service skills
Team player attitude
Ability to work full time Monday-Friday anywhere from 7:30 am to 5:30 pm
We offer a competitive benefit package:
Sick Pay
Vacation Pay
Medical (including prescriptions)
Vision insurance
Dental benefit
Continuing education and advancement opportunities
401 (k) plan
Various bonus incentive programs
Scrubs
We offer a competitive benefit package:
Vacation and Sick Pay
Medical (including prescriptions), Vision, dental benefit
401 (k) plan
Scrubs
Opportunities for advancement
$18-23 hourly 3d ago
CCPA - Standardized Patient (Santa Maria, CA)
A.T. Still University 4.4
Patient care coordinator job in Santa Maria, CA
A.T. Still University (ATSU) seeks applications for non-exempt Standardized Patients (SPs) to work at the Santa Maria (****************************** , California campus. A Standardized Patient is an individual who accurately and consistently portrays a medical patient with various affects and complaints and will participate in simulated office visits where medical students ask medical history questions and/or conduct basic, non-invasive physical exams. They will work closely with various Patient Proctors who will mentor and evaluate their performance and progress. Memorization of patient scripts and participation in Zoom trainings may be required prior to the scheduled encounter events.
There is no guarantee of work or hours.
The pay rate for this position is $22.00 per hour.
**Physical Requirements:**
Ability to repeatedly bend, twist and stretch as well as freely and quickly move on and off an exam table without assistance and the ability to occasionally lift up to 40 pounds.
**Other Requirements:**
+ Access to and ability to use reliable technology is required.
+ Must be highly dependable, punctual and flexible with scheduling.
+ Must work well with others and display a professional attitude and appearance at all times.
+ Must be willing to wear a patient gown with only undergarments underneath, and at times the gown will be removed to allow for the physical exam.
+ Must be willing to be videotaped during simulations.
+ Must have access to reliable transportation and will report to the ATSU Community Health Center where hired for their SP encounters.
A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.
In demonstrating mutual respect for all members of the ATSU community, ATSU is an Equal Employment Opportunity (EEO). Meeting this mission requires serving together in mutual respect of one another's functions and each person's importance as an individual.
$22 hourly 60d+ ago
Patient Registration Rep
Commonspirit Health
Patient care coordinator job in Santa Maria, CA
Where You'll Work
Marian Regional Medical Center, a 191-bed facility located in Santa Maria, California, is recognized as one of the Top 250 Hospitals in the Nation by Healthgrades and was awarded Best Maternity Care by Newsweek. It ranks among 10% in the nation for safety core measures in cardiac services and has the only comprehensive cancer treatment and resource program from Los Angeles to San Francisco. Marian's beautiful mission-style facility houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian Regional Medical Center is a part of Dignity Health's Southwest Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Marian's offers Santa Maria Valley residents access to the most advanced technologies, an expanded and enhanced Emergency Department, Critical Care Unit, neonatal intensive care unit, and an array of women's services.
One Community. One Mission. One California
Job Summary and Responsibilities
Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include:
a) Appropriate patient identification
b) Collecting accurate and thorough patient demographic data
c) Obtaining insurance information and verifying eligibility and benefits
d) Determining and collecting patient financial liability
e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities.
This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.
Job Requirements
Minimum Requirements:
Minimum one (1) year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
Applicable education and/or training can be used to balance a lack of experience
High school diploma, GED, or equivalent
Preferred Requirements:
Two (2) years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
Knowledge of charity care programs as well as the various government and non-government programs
Special Skills:
Thorough understanding of insurance policies and procedures.
Working knowledge of medical terminology.
Able to perform basic mathematics for payment calculation.
Experience in requesting and processing financial payments.
Intermediate to advanced computer skills.
$33k-42k yearly est. Auto-Apply 56d ago
PATIENT REGISTRATION REP
Common Spirit
Patient care coordinator job in Santa Maria, CA
Job Summary and Responsibilities As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.
To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.
* FUNCTIONS AND RESPONSIBILITIES Registration
* Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
* Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.
* Properly identifies the patient to ensure medical record numbers are not duplicated.
* Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
* Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.
* Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement.
* Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified.
* Identifies all forms requiring patient/guarantor signature and obtains signatures.
* Ensures all required documents are scanned into the appropriate system(s).
* Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.).
* Follows downtime procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live.
* Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas.
* Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process.
* In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc as required.
* Monitors and addresses tasks associated with the Mede/Analytics PAI tool.
* Authorization, Verification, and Compliance
* Follows approved scripting, verifies insurance benefits on all patients registered daily by using electronic verification systems or by contacting payers directly to determine the level of insurance coverage.
* Thoroughly and accurately documents insurance verification information in the ADT system, identifying deductibles, copayments, coinsurance, and policy limitations.
* Obtains referral, authorization and pre-certification information; documents this information in the ADT system and submits notices of admission when necessary.
* Verifies medical necessity check has been completed for outpatient services. If not completed and only when appropriate, uses technology tool to complete medical necessity check and/or notifies patient that an ABN will need to be signed. Identifies payer requirements for medical necessity.
* Verifies patient liabilities with payers, calculates patient's payment, and requests payment at the time of registration
* Identifies any outstanding balance due from previous visits, notifies patient and requests patient payment.
* Sets up payment plans for patients who cannot pay their entire current copayment and/or past balance in one payment.
* Thoroughly and accurately documents the conversation with the patient regarding financial liabilities and agreement to pay.
* When collecting patient payments, follows department policy and procedure regarding applying payment to the patient's account and providing a receipt for payment.
* Clarifies division of financial responsibility if payment for services is split between a medical group and an insurance company. Ensures this information is clearly documented in the ADT system.
* When necessary, escalates accounts to appropriate Patient Registration leadership staff, based on outcomes of the verification process and patient's ability to pay.
* Complies with HIPAA, PHI and its implications, ABN, MSP, EMTALA, etc. and other regulations which affect the registration process
* Financial Processing and Assistance
* Understands and follows the Delay/Defer procedure and escalates accounts that do not meet financial clearance standards to Patient Registration leadership immediately.
* Explains the Payment and Billing Assistance Program to all patients regardless of financial concerns or limitations. Refers patients to Patient Registration Specialist as appropriate.
* Documents the referral to the Patient Registration Specialist in the ADT system.
* Provides financial clearance services to self-pay patients prior to discharge or within 24-business hours.
* Acts as resource to other hospital departments regarding insurance benefits and requirements and collaborates with other departments, as needed, to ensure proper compliance with third party payer requirements.
* Other Duties
* Understands and follows the Cashier policy and procedures.
* Properly handles credit card transactions in accordance with PCI-DSS standards and guidelines. Will have access to both single card transactions as well as access to data from multiple transactions or reports and files containing bulk transactional information containing un-encrypted or un-redacted credit card information.
* If required by facility, inventories and stores patient's valuables following proper procedure.
* Works with physician offices and clinical areas to collect and share patient information and to help update these stakeholders on changes in Patient Registration requirements, processes or programs.
* The above statements reflect the general details considered necessary to describe the essential functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
Job Requirements
Required
* High School Graduate General Studies and Minimum 1 year of experience working in a hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle related roles. 2 years preferred., upon hire or
* High School GED General Studies and Minimum 1 year of experience working in a hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle related roles. 2 years preferred., upon hire and
* Applicable education and/or training can be used tobalance a lack of experience' and Experience in requesting and processing financial payments., upon hire
* None, upon hire
Where You'll Work
Marian Regional Medical Center, a 191-bed facility located in Santa Maria, California, is recognized as one of the Top 250 Hospitals in the Nation by Healthgrades and was awarded Best Maternity Care by Newsweek. It ranks among 10% in the nation for safety core measures in cardiac services and has the only comprehensive cancer treatment and resource program from Los Angeles to San Francisco. Marian's beautiful mission-style facility houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian Regional Medical Center is a part of Dignity Health's Southwest Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Marian's offers Santa Maria Valley residents access to the most advanced technologies, an expanded and enhanced Emergency Department, Critical Care Unit, neonatal intensive care unit, and an array of women's services.
One Community. One Mission. One California
$33k-42k yearly est. 15d ago
PATIENT REGISTRATION REP
Dignity Health 4.6
Patient care coordinator job in Santa Maria, CA
**Job Summary and Responsibilities** As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.
To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.
+ FUNCTIONS AND RESPONSIBILITIES Registration
1. Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
2. Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.
3. Properly identifies the patient to ensure medical record numbers are not duplicated.
4. Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
5. Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.
6. Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement.
7. Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified.
8. Identifies all forms requiring patient/guarantor signature and obtains signatures.
9. Ensures all required documents are scanned into the appropriate system(s).
10. Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.).
11. Follows downtime procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live.
12. Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas.
13. Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process.
14. In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc as required.
15. Monitors and addresses tasks associated with the Mede/Analytics PAI tool.
+ Authorization, Verification, and Compliance
1. Follows approved scripting, verifies insurance benefits on all patients registered daily by using electronic verification systems or by contacting payers directly to determine the level of insurance coverage.
2. Thoroughly and accurately documents insurance verification information in the ADT system, identifying deductibles, copayments, coinsurance, and policy limitations.
3. Obtains referral, authorization and pre-certification information; documents this information in the ADT system and submits notices of admission when necessary.
4. Verifies medical necessity check has been completed for outpatient services. If not completed and only when appropriate, uses technology tool to complete medical necessity check and/or notifies patient that an ABN will need to be signed. Identifies payer requirements for medical necessity.
5. Verifies patient liabilities with payers, calculates patient's payment, and requests payment at the time of registration
6. Identifies any outstanding balance due from previous visits, notifies patient and requests patient payment.
7. Sets up payment plans for patients who cannot pay their entire current copayment and/or past balance in one payment.
8. Thoroughly and accurately documents the conversation with the patient regarding financial liabilities and agreement to pay.
9. When collecting patient payments, follows department policy and procedure regarding applying payment to the patient's account and providing a receipt for payment.
10. Clarifies division of financial responsibility if payment for services is split between a medical group and an insurance company. Ensures this information is clearly documented in the ADT system.
11. When necessary, escalates accounts to appropriate Patient Registration leadership staff, based on outcomes of the verification process and patient's ability to pay.
12. Complies with HIPAA, PHI and its implications, ABN, MSP, EMTALA, etc. and other regulations which affect the registration process
+ Financial Processing and Assistance
1. Understands and follows the Delay/Defer procedure and escalates accounts that do not meet financial clearance standards to Patient Registration leadership immediately.
2. Explains the Payment and Billing Assistance Program to all patients regardless of financial concerns or limitations. Refers patients to Patient Registration Specialist as appropriate.
3. Documents the referral to the Patient Registration Specialist in the ADT system.
4. Provides financial clearance services to self-pay patients prior to discharge or within 24-business hours.
5. Acts as resource to other hospital departments regarding insurance benefits and requirements and collaborates with other departments, as needed, to ensure proper compliance with third party payer requirements.
+ Other Duties
1. Understands and follows the Cashier policy and procedures.
2. Properly handles credit card transactions in accordance with PCI-DSS standards and guidelines. Will have access to both single card transactions as well as access to data from multiple transactions or reports and files containing bulk transactional information containing un-encrypted or un-redacted credit card information.
3. If required by facility, inventories and stores patient's valuables following proper procedure.
4. Works with physician offices and clinical areas to collect and share patient information and to help update these stakeholders on changes in Patient Registration requirements, processes or programs.
5. The above statements reflect the general details considered necessary to describe the essential functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
**Job Requirements**
Required
+ High School Graduate General Studies and Minimum 1 year of experience working in a hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle related roles. 2 years preferred., upon hire or
+ High School GED General Studies and Minimum 1 year of experience working in a hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle related roles. 2 years preferred., upon hire and
+ Applicable education and/or training can be used tobalance a lack of experience' and Experience in requesting and processing financial payments., upon hire
+ None, upon hire
**Where You'll Work**
Marian Regional Medical Center, a 191-bed facility located in Santa Maria, California, is recognized as one of the Top 250 Hospitals in the Nation by Healthgrades and was awarded Best Maternity Care by Newsweek. It ranks among 10% in the nation for safety core measures in cardiac services and has the only comprehensive cancer treatment and resource program from Los Angeles to San Francisco. Marian's beautiful mission-style facility houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian Regional Medical Center is a part of Dignity Health's Southwest Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Marian's offers Santa Maria Valley residents access to the most advanced technologies, an expanded and enhanced Emergency Department, Critical Care Unit, neonatal intensive care unit, and an array of women's services.
One Community. One Mission. One California
**Pay Range**
$24.00 - $29.90 /hour
We are an equal opportunity/affirmative action employer.
$24-29.9 hourly 14d ago
Scheduler
New Heights Ventures 4.2
Patient care coordinator job in San Luis Obispo, CA
Full-time Description
We're looking for a Scheduling Assistant to join our dynamic team! In this role, you'll work alongside the Scheduling Coordinator to ensure smooth schedules, cover open shifts, and keep the gears of our organization turning. No two days are the same here, so if you're excited by a role where every day brings something new, this might be the perfect fit for you!
Essential Functions:
Professional Communication: Maintain open, productive, and professional relationships with all team members and clients. Your clear communication and writing skills will keep everyone on the same page.
Master of All Communication Styles: You'll be comfortable and effective in all forms of communication including telephone, email, face-to-face, and written.
Scheduling: Create and manage schedules for both Persons Served and NHV Team Members, tailoring them to meet various needs.
Shift Coverage: Swiftly cover open shifts, including PTO requests, sick call outs, no shows, and schedule adjustments, so we're always ready to serve.
Notification Management: Verify notifications from our time center, “QS Mobile,” and follow up as needed to keep everyone informed and updated.
Training Coordination: Schedule and coordinate training shifts for all team members to ensure they're equipped and confident in their roles.
Attendance Tracking: Keep accurate attendance records for our team members, supporting both accountability and development.
Software Collaboration: Work directly with time center software representatives to ensure everything is functioning smoothly and efficiently.
Additional Support: Take on other projects and duties as assigned by the leadership team, contributing your creativity and initiative.
Requirements
Qualifications:
Thrives in a Fast-Paced Environment: You enjoy the energy and excitement of a constantly changing role. You're organized, dependable, and always follow through, with a proactive, self-starter mindset.
Critical Thinking & Creativity: You're a natural problem-solver who can think on your feet and approach challenges with “outside-the-box” solutions.
Schedule Savvy: Experience in schedule writing or maintenance is a plus, but a willingness to learn is essential.
Core Values: You exemplify New Heights Ventures' core values of service, inclusion, and integrity in all that you do.
Team Player: You can establish and maintain effective relationships with board members, supervisors, and team members alike.
Adaptability: You're open to learning new skills and adapting to a variety of situations.
Certification-Ready: First Aid and CPR certification are required. If you need to recertify, we'll take care of it!
Physical Requirements
This role takes place in a typical office setting to include:
Ability to sit at a desk and use computer with related tools for an 8 hour work shift
Vision to independently view computer screen or printed materials and graphics
Ability to lift and carry office materials weighing up to 25 pounds
Hearing and speech skills to effectively communicate in English, in person, and over the telephone
Free from any physical limitations that would prevent the Scheduling Assistant from performing essential job duties, either with or without a reasonable accommodation.
Salary Description $19.50-$25.00/ hour
$19.5-25 hourly 13d ago
Patient Care Coordinator
Smile Brands 4.6
Patient care coordinator job in Solvang, CA
As a PatientCareCoordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
M-F 8am-5pm
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$21-$25
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$37k-46k yearly est. Auto-Apply 1d ago
Patient Navigator Specialist
Cottage Health 4.8
Patient care coordinator job in Goleta, CA
The Patient Navigator Specialist connects the Cottage Health community with efficient access to care. The position is responsible for scheduling appointments, verifying insurance, reviewing/editing/obtaining pre-authorizations, and communicating directly with clinical staff/offices on pertinent patient information. Staff are adept at resolving any general inquiries posed by patients and callers. Provides exceptional customer service and demonstartes dedication to the organization's mission, vision and values.
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patientcare, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.
Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.
Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.
If you're already a Cottage Health employee, please apply on this link only.
CH Navigation Center, Full Time Regular, 8 Hours, Day Shift, Cottage Health
$46k-76k yearly est. 6d ago
Front Desk Coordinator - San Luis Obispo, CA
The Joint Chiropractic 4.4
Patient care coordinator job in San Luis Obispo, CA
Job DescriptionAre you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
The Opportunity:
Part-time: Weekdays 10-7 and Saturdays 10-5pm
* Urgently Hiring *
Competitive Pay: $18 -$20/hr + BONUS Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit
Powered by JazzHR
im H9E4NRti
$18-20 hourly 18d ago
Surgery Scheduler
The Los Angeles Cancer Network
Patient care coordinator job in Mission Hills, CA
The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
Job Summary:The Surgery Scheduler schedules all surgical procedures and assures that all of the appropriate clinical and insurance coding information is collected for the surgery schedule. Scheduler receives requests to schedule procedures from physician offices and schedules the procedure according to established guidelines. Scheduler provides accurate information so that all departments may view daily and maintains open communication with hospital departments and physician offices regarding schedule changes.Essential Functions:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Schedules surgery procedures using OncoEMR.
Answers the phones in a professional and courteous manner.
Completes daily surgical schedule.
Assures appropriate coordination with other hospital departments when special surgical needs occur.
Publishes an accurate daily call list and forwards to staffing department
Surgery
Sending Orders to NMS to obtain auth.
Calls patient provides surgery/ pre-op /post op instructions.
Once the authorization is obtained NMS notifies coordinator and will coordinate with hospital for surgery date.
Coordinate and assist the surgeon.
Adds to surgery calendar.
Calls patient with the date of surgery and schedule their post op appt.
Radiology
Receives the orders from the Provider.
Sends to NMS for Auth approval.
NMS send back when approved or denied.
Fax orders and auth to imaging center.
Call patients to provide imaging center information.
Competencies:
Knowledge of computer/telephone support, preferably in the healthcare industry.
Strong customer service background, preferably in a healthcare setting.
Excellent written and verbal communication skills.
Competence with computer processing functions and other standard office equipment
Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
Ability to manage and prioritize multiple tasks.
Ability to resolve customer issues calmly and professionally with diplomacy and tact.
Ability to work independently with minimal supervision.
Strong organizational skills.
Additional Requirements:
Great Customer Service Skills.
Knowledge of medical terminology specifically in Oncology/Hematology.
Previous Oncology/Hematology experience preferred.
Able to travel to satellite clinics when necessary.
Exact compensation may vary based on skills, education, certifications, experience, and location. Pay Range - $21.00 per hour to $23.00 per hour.
$21-23 hourly Auto-Apply 60d+ ago
Patient Registration Clerk
Bakersfield Family Medical Center
Patient care coordinator job in San Luis Obispo, CA
Under the direction of the Supervisor of Clinics, this position is responsible for registering patients, answering, and directing telephone calls, verifying insurance, and collection of payments and cash deposits. The Patient Registration Clerk will interact with other departments, clinic personnel, and outside providers in a professional and friendly manner, to create and maintain a positive relationship with our internal and external customers.
1.1 Greets and receives patients and visitors coming to the office with a friendly greeting.
1.2 Verifies insurance eligibility at the beginning of the month for patients on schedule.
1.3 Ensures that eligibility is verified for all patients before they receive treatment with any provider.
1.4 Prepares all needed paperwork for physical examinations, work evaluations, return-to-work evaluations and injuries and other visits.
1.5 Checks in patients for their appointments in NextGen.
1.6 Prepares all needed paperwork for physical examinations, work evaluations, return-to-work evaluations and injuries and other visits.
1.7 Daily pick-up of mail.
1.8 Answers telephone calls to the reception station.
1.9 Orders supplies for the reception station (or identifies need for re-ordering).
1.10 Prepares new patient charts.
1.11 Enters all pertinent patient demographics, insurance carrier information and processes all forms daily.
1.12 Batch ledgers daily.
1.13 Cover other clinics as needed.
1.14 Ensures members are enrolled in the Patient Portal.
1.15 Collects fees when applicable. (Copays and POA's).
1.16 C&L Annual Training.
1.17 Willing to work at any company location or department, depending on business/staffing needs (if driving for the company then employee must provide current CDL and Auto Insurance).
1.18 Other duties as assigned.
$33k-42k yearly est. 16h ago
Temp Receptionist - Medical
Community Health Centers of The Central Coast 4.2
Patient care coordinator job in Nipomo, CA
Job Title: Receptionist - Medical
Department: Administration
Reports To: Health Center Manager/Regional Operations Manager
FLSA Status: Non-Exempt
Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour
SUMMARY
Under the direct supervision of the Health Center Manager and the general supervision of the Regional Operations Manager, the Receptionist will follow the protocols of the Community Health Centers of the Central Coast, Inc. (CHCCC), by greeting patients in a professional and courteous manner, managing provider schedules to ensure access and efficiency, assisting patients through the registration process, and receiving payments for rendered services.
It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.
Performs duties per Standard Work and Skills Competency Check-Off list.
Actively participates in assigned PatientCare Team duties and activities.
Provides quality customer service using AIDET Standards.
Answers telephone promptly with a courteous and professional manner.
Handle high volume of patients and internal/externals customers, and handle frequent changes, delay or unexpected events.
Checks patients in-and-out through the practice management system and verifies information.
Performs cashiering duties and collects co-payments, payments, and outstanding balances.
Reviews and manages patient schedules to anticipate for missed opportunities, scheduling errors, registration form updates, insurance eligibility, and co-payments.
Schedules patients per protocol and refers triage calls to nursing staff.
Confirms appointments for primary care and ancillary services within 24 hours of appointment.
Assists with pre-visit planning.
Assists patients with the completion of appropriate forms and reviews for accuracy and completeness.
Accurately enters and updates demographic and payer data in practice management system.
Verification of coverage and payer eligibility, which may include programs, private insurances, Medi-Cal, and Sliding Fee.
Informs patients about all available services and programs.
Observes for patients in distress and promptly reports to nursing staff.
Demonstrates and maintains knowledge of practice management system, payers, and Standard Work.
Maintains inventory of paperwork and ensures most up to date form is being used.
Issues visitor passes when required.
Performs variety of clerical duties.
Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics).
Demonstrates knowledge of domestic violence, child and dependent abuse protocols.
Demonstrates culturally sensitivity and competence with patients.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or GED equivalent required.
Minimum one year of customer service position preferably in a medical setting. Ability to remain professional and courteous with customers and patients. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization.
Bilingual - ability to read, speak and write in English and another language is desirable.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios and percent, and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents.
COMPUTER SKILLS
Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills preferred. Working knowledge of EHR preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Certificate in Medical Front Office procedures desired.
Possession of current, valid, unrestricted California Driver's License (Class C) required.
CPR (BLS-C) card preferred.
OTHER REQUIREMENTS
Required to pass a criminal history background check upon hire.
Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work in a fast-paced environment.
The noise level in the work environment is usually moderate.
Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
$21-23.2 hourly 23d ago
Medical Office Receptionist Temp
Planned Parenthood California Central Coast 4.1
Patient care coordinator job in San Luis Obispo, CA
Job DescriptionPlanned Parenthood California Central Coast (PPCCC) is an equal opportunity employer, we welcome all applicants regardless of their race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law. PPCCC is a trusted provider of high-quality, affordable reproductive health care along California's Central Coast. Each year, PPCCC provides 28,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection.
JOB SUMMARY: Act as an ambassador for all patients seeking services by consistently modeling workplace values and service standards and training to perform all front office job functions and responsibilities.
Temporary PositionSchedule: 40h/week
Essential FunctionsAdhere to Planned Parenthood California Central Coast policies, procedures, and protocols.Welcomes each patient by smiling, providing direct eye contact, and taking a moment to make a connection.Assess client payer eligibility, which may include verifying insurance, healthplan authorization, verifying patient ID, and eligibility for funding sources.Ensures accurate and detailed patient information is entered into the Practice Management System (PM).
QualificationsExcellent written and verbal communication.Ability to relate to diverse communities.Thorough knowledge of medical billing terminology is desirable.Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo)
Planned Parenthood California Central Coast's (PPCCC's) compensation philosophy supports the organization's mission, vision, and values. Each position has a salary based on market value and the organization's pay levels. The starting salary for this position is $24.00/hour with the opportunity for advancement. As part of our commitment to pay equity, PPCCC does not negotiate salaries.Pay Differential: $1.00 bilingual Spanish/English differential pay is offered upon passing the language assessment test.
$24 hourly 8d ago
Medical Office Admin
Healthcare Support Staffing
Patient care coordinator job in San Luis Obispo, CA
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Intro:
Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the medical office admin position for you!
Daily Responsibilities:
• Scheduling
• Check-in/out
• Answering phones
• Insurance verification/authorization
• Filing
• Managing patient charts
Hours for this Position:
As a medical office admin you will be working Monday through Friday 8 am to 5 pm
Advantages of this Opportunity:
• Competitive salary
• Fun and positive work environment
• Start right away!
Qualifications
Requirements:
• Front end medical office admin experience including phones, scheduling, check in/out, insurance verification
• Several current years of experience in a medical front office administrative position (not back office medical assistant)
• Knowledge of the local medical groups, insurance companies and government payers
• Excellent keyboarding and multi - tasking skills.
• Bubbly personality and great patient-focused customer service skills
• Strong organizational skills and easily adaptable
• Preferred but not a MUST: EMR/EHR(Especially NextGen or Epic), Orthotic & Prosthetics experience, Orthopedic experience, DME or workers comp experience, Bilingual (English/Spanish)
Additional Information
Company Background:
Founded in 1861 by the first above-knee amputee of the Civil War, J.E. Hanger
Leader in Orthotics and Prosthetics (O&P) patientcare
Headquartered in Austin, Texas
5,000+ employees
Great health benefits plan and 401K
Nearly 800 clinic locations
Clinics in 45 states
Over 1 million patients treated annually
Core value is “outstanding customer service”!
$34k-43k yearly est. 3d ago
Patient Access Representative (Outpatient), Full Time, Days
Adventist Health 3.7
Patient care coordinator job in San Luis Obispo, CA
Nestled on the Central California Coast, Adventist Health Sierra Vista has been providing care to our community since 1959. Our 162-bed acute care facility includes a Level III Neonatal Intensive Care Unit and county designated trauma center. San Luis Obispo offers the excitement of a lively community while being a fifteen-minute drive from the serenity of Avila Beach, known for their natural hot springs, and Pismo Beach, known for their sand dunes and eucalyptus trees. Featuring a charming downtown, comfortable coastal weather, idyllic views, and an active lifestyle San Luis Obispo offers much to be had.
Job Summary:
Facilitates the coordinator of scheduled outpatient services and programs and is responsible for completing and verifying all registration information and collecting the patient's financial responsibility. Provides clerical support. Enters status changes in the computer. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work.
Job Requirements:
Education and Work Experience:
High School Education/GED or equivalent: Preferred
Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
Essential Functions:
Facilitates the patient admission and discharge process including collection of patient information and financial data.
Performs clerical tasks such as answers phone calls and questions. Maintains files and patient information up to date.
Schedules and coordinates appointments with patients. Confirms patient appointments and gives appropriate instructions.
Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
How much does a patient care coordinator earn in Santa Maria, CA?
The average patient care coordinator in Santa Maria, CA earns between $27,000 and $64,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Santa Maria, CA