Patient care coordinator jobs in Schaumburg, IL - 733 jobs

Job Title: Patient Service Representative Type: Full-Time Contract to Hire Schedule: Monday - Friday and Rotating weekends Pay Range: $19-20/hr Benefits: For eligible employees, we offer Health, Dental and Vision insurances, in addition to a 401(k). Connect Search LLC has partnered with a major health system in the Chicagoland area and is seeking dedicated Patient Service Representatives. These roles are vital to ensuring a seamless patient registration process and delivering top-notch customer service. Job Responsibilities Greet and check in patients upon arrival. Schedule, reschedule, and confirm patient appointments. Verify patient insurance coverage and process billing information. Collect copays, outstanding balances, and process payments. Maintain and update patient records in the electronic health system (EPIC). Answer phone calls, respond to inquiries, and provide general assistance. Coordinate referrals and pre-authorizations with insurance providers. Assist with patient registration, consent forms, and documentation. Communicate with healthcare providers to facilitate patient care. Ensure HIPAA compliance and maintain patient confidentiality. Required Skills & Qualifications Strong customer service and communication skills. Experience with medical office procedures and insurance verification. Proficiency in using scheduling and electronic medical records (EPIC) software. Ability to multitask and work in a fast-paced environment. Knowledge of HIPAA regulations and medical terminology. High school diploma or equivalent; some roles may require healthcare-related certification.

We are seeking three (3) full-time ED Registrars to join a fast-paced Emergency Department team. This is a highly patient-facing role for someone who thrives in an active environment and enjoys making a difference at the front end of patient care. About the Role As an ED Registrar, you'll be responsible for ensuring patients are checked in accurately, efficiently, and compassionately. You'll rotate between desk and bedside registration, spending much of your shift on the move throughout the Emergency Department. Day-to-Day Responsibilities Greet and register patients in the Emergency Department and other inpatient/outpatient areas Verify demographic and insurance information with accuracy Collect insurance details and complete pre-collections when possible Assist patients from arrival through hand-off to clinical staff Support scheduled and walk-in patients for ER visits, diagnostic testing, procedures, and admissions Maintain professionalism and urgency in a high-volume, high-acuity setting This role requires frequent walking and the ability to work quickly and calmly in a busy ED environment. Training 4-6 weeks of training in ER and Admissions Training is Monday-Friday Preferably on 2nd shift (2:00 PM-10:00 PM), but may require 1st shift initially (8:00 AM-4:00 PM) Required Skills Insurance knowledge Registration experience Strong customer service skills Comfortable in a patient-facing role Available Full-Time Shifts 2:00 PM - 10:00 PM | Days Off: Sunday & Friday 3:00 PM - 11:00 PM | Days Off: Wednesday & Thursday 3:00 PM - 11:00 PM | Days Off: Sunday & Monday

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore. Context : Our client, a leading player in Global Markets based in Chicago, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit. Your Role : Act as the main point of contact for traders, building trusted relationships with Front Office desks. Handle Level 1 functional support: user requests, incident management, escalation, and follow-up. Gather and document business requirements, conduct functional testing, and support production releases. Collaborate with IT development teams (local and global) to deliver system enhancements. Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.). Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations. What We're Looking For : Bachelor's degree in Computer Science, Finance, or related field. Solid experience as an IT Business Analyst or IT Support Analyst within Front Office - Equity Derivatives. Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management. Confortable working on Unix/Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.). Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet. Experience working with relational and no-relational databases (good SQL skills). Knowledge of FIX and other order/rfq/trading protocols. Excellent communication and stakeholder management skills, customer-focused mindset. Ability to multi-task, prioritize, and thrive in a fast-paced trading environment. Knowledge of Agile methodologies is a plus. This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.

Job Description The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Bachelor's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum. GENERAL SUMMARY Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. SKILLS & COMPETENCIES Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. Updates and maintains all digital client records and assist in transitioning hard copy records to digital format Acts as a community resource for the patient Conduct patient scheduling, registration and eligibility verification Manage patient medical records as appropriate Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate Answer patient non-clinical questions and explains the process Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources. Ensures all appropriate patient information is in the EMR Provide positive customer service and treat all patients and staff with respect Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS) Completes next day visit chart prep Utilize reporting to help providers track, meet and exceed team goal, Other tasks needed to accomplish team's objectives/goals Job Requirements Educational/ Experience Requirements: High school graduate or GED License, Certification, Registration N/A Required Skills and Abilities: 2+ years of patient facing experience working for a healthcare practice or hospital Current BLS card for healthcare providers or willing to obtain EMR documentation experience preferred High level of professionalism Strong customer geriatric focus/service skills Strong computer skills, including Word, Excel, and PowerPoint Strong verbal, written, presentation, and interpersonal communication skills Pay Range: $40k to $50k Work Environment: 4 days in office, 1 day at home Travel requirements: N/A Sponsorship Statement WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Pay Transparency Statement Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws Safety-Sensitive Statement This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations. Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Background Check Statement Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at *********************** At-Will Employment Statement Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary. The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role

Company Overview: Our reputable urgent care facility is committed to providing convenient and high-quality healthcare services to our community. We prioritize accessibility, efficiency, and exceptional patient experiences. As we continue expanding our services and reach, we seek a talented and dedicated Marketing Specialist to join our team and help us effectively promote our urgent care services. Job Summary: The Marketing Specialist for our urgent care facility will play a key role in developing and implementing strategic marketing initiatives. Your primary objective will be to increase patient awareness, enhance our brand presence, and drive patient engagement. The successful candidate will possess a strong background in healthcare marketing, a creative mindset, and the ability to thrive in a fast-paced environment. Responsibilities: · Develop and execute comprehensive marketing strategies to promote our urgent care services and increase patient acquisition.· Conduct market research to identify trends, competitors, and opportunities for differentiation. · Create compelling marketing campaigns across multiple channels, including digital, social media, print, and traditional advertising. · Manage and optimize our online presence, including the website, social media platforms, online directories, and review sites.· Collaborate with internal teams to develop engaging content for marketing materials, blog posts, newsletters, and press releases. · Plan and coordinate community outreach events, health fairs, and partnerships to raise awareness of our urgent care services. · Monitor and analyze marketing performance metrics to measure campaign effectiveness and make data-driven decisions. · Stay updated with industry trends, emerging marketing strategies, and technological advancements with cross-functional teams, including providers, administrators, and operational staff, to align marketing strategies with business objectives. · Maintain and strengthen relationships with referral sources, community organizations, and key stakeholders. · Monitor industry regulations and compliance requirements related to marketing activities. · Build and maintain relationships with local law firms, employers, insurance companies, and referral sources in the workers' compensation and personal injury space to expand our network and drive patient referrals. Qualifications: · Proven experience in marketing roles, preferably within the healthcare industry. · Strong understanding of marketing principles, strategies, and tactics. · Proficiency in digital marketing platforms, social media management, and content creation. · Excellent written and verbal communication skills. · Creative thinker with the ability to generate innovative ideas and campaigns · Strong analytical skills and the ability to interpret data to drive marketing decisions · Exceptional organizational and project management abilities · Knowledge of healthcare industry regulations and compliance considerations is preferred. American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest-growing companies in the U.S. We offer a fast-paced, collaborative environment with health benefits and opportunities for advancement within a growing organization. We have locations in Willowbrook, IL and coming soon in Naperville, IL.

CPIhealth is a multidisciplinary team dedicated to providing compassionate and comprehensive care to individuals experiencing chronic pain. With state-of-the-art facilities, advanced technology, and a collaborative environment, we offer a platform for healthcare providers to excel in their specialties while making a profound difference in the lives of those we serve. As you consider your next career move, we invite you to join us in redefining pain management through innovation, expertise, and a commitment to improving patient outcomes. Together, we can shape the future of healthcare and positively impact countless lives. We have an immediate need for a dependable and experienced individual to join our medical team as a part-time Patient Care Coordinator - Front Desk for our ASC based in Munster, IN. Responsibilities Serves patients by greeting and helping fill out registration paperwork upon check in. Schedule patients into ECW for procedures as received from other facilities, and coordinate with other facilities to maintain schedule for multiple providers. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures, reporting needed changes. Manage patient accounts by verifying insurance, updating personal and financial information at each visit, confirming eligibility and benefits, and securing required pre-certifications and authorizations for scheduled procedures. Create charts and schedules for each procedure day (includes labels, nursing packets and insurance information). Provide information concerning outstanding patient balances and collect outstanding funds. Collect co-pays and create patient receipts. Apply appropriate customer service skills and proactive communication when dealing with patients. Speaks clearly and in a mature, professional manner. Answer a multi-line telephone and route callers to the appropriate person. Maintain the patient waiting area. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing all needs on the weekly order sheet and scheduling equipment service and repairs. Demonstrate CPIhealth values with every encounter: Patient Centered, nurturing, teamwork, integrity, and innovation. Provides clear explanations of appropriate patient-related policies and always maintains safety and dignity of patients. Ensure all vendors/visitors sign-in and wear appropriate identification. Responsible for incoming cash, checks and credit card receipts until balanced and deposited by manager/designee. When needed, open and sort all office mail. Scanning paper records/charts received to appropriate patient's chart in EMR and maintaining said records. Contributes to team effort by accomplishing related results as needed. Performs other duties as assigned to support the mission, values, and strategies of CPIhealth. This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification and are subject to change as the employer's needs and the job change. Requirements High School diploma or equivalent. Recent front desk experience in a medical setting. BLS certified a plus. Knowledge of medical terminology and medical environment a plus. Knowledge of insurance a plus. Exceptional customer service skills. Ability to multi-task, problem solve, and prioritize tasks based on urgency. Friendly, positive and professional demeanor. Ability to work cooperatively and communicate effectively with others. Flexibility, promptness, and desire to be a team player. Excellent organizational, oral, and written communication skills. Exceptional attention to detail with emphasis on accuracy and efficiency. Pay rate: $16 - $18 per hour, depending on experience Schedule: Part-time, 18-24 hours, Monday/Wednesday/Thursday

In this role, you will: Work closely with providers, clinical leadership, and operations staff to support appointment scheduling, patient communication, medication coordination, insurance verification, and more. You will also act as a liaison between patients and providers, helping patients navigate their mental health care with professionalism, warmth, and clarity. Key Responsibilities: Patient Communication & Support Provide exceptional customer service via phone, email, SMS, and patient portal Serve as the welcoming, professional first point of contact for new and returning patients Address inquiries, appointment scheduling, medication requests, and care coordination Assist with patient emergencies or admissions in a calm, supportive manner Electronic Medical Records (EMR) & Patient Management Accurately maintain and update patient records Support communication of provider messages, appointment reminders, and follow-ups Generate and review reports to ensure smooth, efficient patient care Medication Coordination Facilitate medication refill requests and coordinate with pharmacies and providers Support patients with clear communication regarding medication policies and timelines Insurance Navigation & Billing Explain coverage, co-pays, deductibles, and prior authorizations in patient-friendly terms Verify insurance coverage and collect payments professionally and compassionately Ensure accurate billing and reconcile daily payment batches Clinical Operations Greet, check in, and check out patients in a friendly and timely manner Support provider scheduling and maximize appointment slot utilization Assist with clinic operations and leadership initiatives as needed Qualifications Associate degree (Bachelor's preferred) Minimum of 1 year experience in a healthcare or customer service role Strong communication skills with a warm, empathetic approach to patient care Detail-oriented with strong organizational and problem-solving abilities Ability to work across multiple locations if needed Proficiency in healthcare technology and EMR systems Perks & Benefits: Compensation: $20.00-$24.00 per hour (Full-time) Full comprehensive benefits package including health, dental, vision, EAP services and more Monthly Wellness Services Reimbursement 401k match up to 4% Opportunities for growth and professional development Accrued PTO and sick/wellness days We celebrate diversity when it comes to all backgrounds and identities, and we encourage applications from minorities, LGBTQ+ individuals, candidates of all ages, and nontraditional backgrounds. Clarity Clinic an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Please stay alert to protect yourself from sophisticated job scams during the recruiting process. Only emails that come from claritychi.com are legitimate recruiting messages. Our HR Team will not send emails from other domains, or message you using WhatsApp or text messaging. We conduct all interviews by phone or video, and we will never ask you for money or to download software either during the interview process, credentialing or during our onboarding process. More tips from the FTC to avoid job scams: **************************************************************************************

Job Description About Us: We are a mission-driven hospice organization committed to providing compassionate end-of-life care for patients and support for their families. We value teamwork, integrity, and growth - both in care quality and in building meaningful community and healthcare provider relationships. Position Summary: We are seeking a dedicated Patient Care Coordinator who combines clinical/coordination competence with a strong interest in business development and referral partner engagement. This role will coordinate patient care and simultaneously develop relationships with referral sources (hospitals, nursing homes, physician offices, assisted living) to support our growth and service mission. Key Responsibilities: Coordinate patient admissions, transitions and ongoing care plans in collaboration with clinical teams. Serve as a point of contact for patients, families, and internal care teams to ensure seamless service delivery. Establish and maintain professional relationships with referral sources including hospitals, skilled nursing facilities, assisted living communities, physician practices and community organizations. Educate referral sources about hospice services, company philosophy, eligibility criteria. Assist with marketing/promotional initiatives and in-services to referral partners and community contacts. Participate as needed in evening/weekend/after-hours admission calls and on-call coverage. Qualifications: Bachelor's degree preferred; combination of healthcare experience and business-development or sales experience also acceptable. 1-5 years of relevant experience in hospice/home health/skilled nursing facility environment, or clinical coordination + outreach. Excellent verbal and written communication and relationship-building skills. Ability to work independently and with a team Knowledge of hospice care processes, eligibility, and home care environment preferred. Comfort with CRM systems, tracking metrics, and generating growth reports. Valid driver's license and reliable transportation (role includes field visits). Opportunities for Growth: This role offers the unique blend of direct patient care coordination with growth and outreach responsibilities. Successful candidates may progress into a senior Business Development Liaison, Intake coordinator, or Referral Relations Manager role, supporting broader regional growth. Compensation & Benefits: Competitive base salary plus performance bonus tied to referral/admission growth metrics. Full benefits: medical/dental/vision, PTO, 401(k) matching, etc. Supportive, mission-driven culture with meaningful work. Job Posted by ApplicantPro

Job Description Part-time Patient Care Coordinator Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers' schedules. Travel is required to our other Chicago ENT practices. This position is a Monday-Friday role that requires a 20-hour week minimum. This role will report to the Scheduling Lead. PRIMARY RESPONSIBILITIES of the PATIENT CARE COORDINATOR Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments. Ensure appropriate and accurate data entry of patient information. Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance. Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system. Courteously collect outstanding balances and copayments in advance of patient appointments. Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems. Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner. Assist with group administrative tasks including: o Sorting faxes o Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe o Monitoring tasks assigned internally to "User, Scheduler" and "User, Front Desk" as assigned by the Scheduling Lead o Responding to voicemail messages and Glacial inquiries. o Reviewing provider schedules for accuracy and rescheduling as needed. o Monitoring the ******************* general email box. o Registering patients referred to the practice. o Patient care coordination including outreach to patients, primary care providers, and/or other specialist offices. Other duties as individually assigned. REQUIRED QUALIFICATIONS of the PATIENT CARE COORDINATOR High school diploma or equivalent required Ability to work within an EMR database and navigate through a Windows environment required Must be able to type a minimum of 30 words per minute with 90% or greater accuracy PREFERRED QUALIFICATIONS of the PATIENT CARE COORDINATOR 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist Experience working in a Sleep or ENT Specialist Office SUPERVISORY RESPONSIBILITY of the PATIENT CARE COORDINATOR This position has no supervisory responsibility. CERTIFICATES, LICENSES, REGISTRATIONS of the PATIENT CARE COORDINATOR None. WAGE of the PATIENT CARE COORDINATOR $18-22.00 ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off. All applicants should be aware that employment is contingent upon the successful completion of a background check and drug screening. Failure to provide accurate information or pass these requirements may result in withdrawal of the employment offer.

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit *************** Location Address: Department: Clinical Support Work Schedule: Monday - Friday (8:00am - 4:30pm) What We Offer Our Team Members: Generous Paid time-off (PTO) and paid holidays Medical, Dental, and Vision Insurance Health benefits eligible the first day of the month following your start date. 401(k) Plan with Company Match (first of the month following 2 months of service) Basic & Supplement Life Insurance Employee Assistance Program (EAP) Short-Term Disability Flexible spending including Dependent Care and Commuter benefits. Health Savings Account CCRM Paid Family Medical Leave (eligible after 1 year) Supplemental Options (Critical Illness, Hospital Indemnity, Accident) Professional Development, Job Training, and Cross Training Opportunities Bonus Potential Potential for Over-time Pay (Time and a half) Holiday Differential Pay (Time and a half) Weekend Shift Differential Pay ($4.00 per hour) What You Will Do: The role of the Patient Care Coordinator is to serve as a liaison between the Clinical staff and the patient to coordinate expenses, clinical care, and administrative needs. The Patient Care Coordinator collaborates with the Nurse Coordinators and takes daily direction from the Nurse Manager. Assist the RN with new patient appointments and provide support to the nursing staff. Initiate checklist and chart audit and provide to RN once patient plan is established. Track and audit all patient consent forms, alert RN of any deficiencies, and conduct patient follow-up for any missing consents or labs. Track patient workup to ensure current preconceptual labs, communicable testing, pap smear, annual exam, and mammogram (if applicable) are complete. Send abnormal labs/preconceptual labs to RN for physician review. Maintain patient charts during ART meeting review. Educate new patients after initial consultation with physician, prior to discharge, and refer to the primary nurse if immediate cycling is anticipated. Review and verify all IVF/FET Care plans are completed. Coordinate treatment plans with RN and physician to monitor testing and treatment cycle and schedule appointments according to treatment protocol. Release/obtain medical records to/from patients, authorized providers, and insurance carriers; maintain compliance with HIPAA laws and regulations. Maintain physician correspondence for new patient referrals, graduating patients, clinical notes, embryo transfer follow-ups, pregnancy outcomes, and birth congratulations. Monitor out-of-town patient lab work and results. Coordinate with nursing team to ensure lab work/results are recorded in chart. Monitor IVF treatment process and ensure timely patient flow. Assist Nurse Manager with situations and patient issues as needed. Other duties as assigned. What You Bring: High School Diploma or equivalent required. Medical Assistant Certification or equivalent preferred. Experience in reproductive medicine or Women's health preferred. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office and clinical setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees should have the visual acuity to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment. CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Point of care Testing Lab **Work Type:** Full Time (Total FTE between 0.9 and 1.0) **Shift:** Shift 1 **Work Schedule:** 8 Hr (7:00:00 AM - 3:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (***************************************************** **Pay Range:** $32.00 - $46.44 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. **Summary:** The Point of Care Coordinator is responsible for the oversight and coordination of the quality control and quality performance improvement functions of point of care testing as well as the planning, organizing, documenting, and providing technical services for aspects of testing performed at point of care sites and in designated non-centralized laboratories by non-clinical staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion. **Other information:** **Required Job Qualifications:** - Bachelor's or master's degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489 required. - Certification from a nationally recognized certifying agency required. Some laboratory disciplines may require more stringent certification criteria. - Acceptable credentials (can vary depending on the laboratory section): o Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP) o Medical Technologist (MT) via the American Medical Technologists (AMT) o Blood Bank (BB) via the ASCP o Chemistry (C) via the ASCP o Cytogenetics (CG) via the ASCP o Cytotechnologist (CT) via the ASCP o Hematology (H) via the ASCP o Microbiology (M) via the ASCP o Molecular Biology (MB) via the ASCP - Two years of laboratory-related experience required. Some lab divisions may require more. - Prior point of care experience preferred. - Interacts effectively and respectfully with everyone encountered at the medical center. - Able to work in a fast paced, often stressful, computerized environment. Able to lift 20 lbs. and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials CLIA QUALIFICATION FOR TESTING: Employees in this job classification are qualified to perform moderate and high complexity testing. Employeeseducation and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996. **Responsibilities:** Job **Responsibilities:** Point of Care Job Duties - Monitors and reviews queues in the middleware daily. - Investigates and troubleshoots notable trends in the middleware. - Assists and makes recommendations involving acquisition of types point of care devices. - Participates in oversight of point of care testing operation, ensuring the establishment of appropriate procedures throughout all phrases of specimen handling and testing. - Evaluates new instruments, products, procedures, workflows, and methods to provide the best quality results for the patient. - Assists LIS with testing and transmission of devices. - Performs method validation and or performance verification, where appropriate, according to manufacturer's and lab director's instruction. - Establishes and revises policies and procedures to meet laboratory, nursing and accreditation agency standards. - Provides counsel, orientation, and training to non-laboratory caregivers according to the CAP, CLIA and CMS standards. - Provides consultative service and participates in the process of verifying compliance with all regulatory requirements as well as institutional policies and procedures to maintain medical center licensure and accreditation status for point of care testing. - Follows and teaches safety and infection control procedures to ensure patient, visitor, staff and personal safety. - Participates in the development and implementation of quality control programs to ensure the highest quality results for patients and providers. - Ensures institutional readiness for all internal and external inspections of point of care testing resources. - Participates as needed in laboratory quality improvement activities and quality assurance objectives. Participates, prepares, and presents quality improvement initiatives accomplished in the laboratory. - Monitors and maintains POCT expenses supplies, materials, and inventory. - Prepares the lab and other POC sites for CAP inspections and JACHO and other regulatory inspections. Acts as the key participant in inspections. - Compiles a monthly report in a timely manner of all unit performance to be reviewed by the manager and nursing leadership. **Administrative and Financial Duties:** **Will be responsible for any combination of the following:** - Demonstrates proficiency in all duties as defined in the role of Medical Technologist III. - Provide input on the capital and operational budgets - Gathers and analyzes data to produce needed information - Prepares and conducts clinical staff in-services and educational presentations yearly - Serves as a backup for the supervisor in their absence Performs Laboratory POC Testing - Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. - Performs all laboratory procedures efficiently and effectively and serves as a technical expert for other laboratory staff. Ensures all testing is performed following Rush approved Policies and Procedures. Quality Control and Preventative Maintenance - Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. - Recognizes QC problems, shifts, drifts, or discrepancies, determines root cause and is able to resolve. - Notifies appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Easily determines when escalation is needed. Troubleshooting - Performs basic and advanced troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all of the time. - Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help. Organization of Work Area - Keeps work area neat, clean, organized, and well stocked at all times. Disinfects area at the beginning and end of each shift. Required to oversee and maintain a clean, clutter free and well organized area of responsibility. Time Management - Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch. Continuing Education - Required to obtain and document 12 hours of laboratory continuing education per year. Required to prepare and present a minimum of 15 minutes of continuing education within the department. - Required to prepare and present one inter-laboratory continuing education presentation per year. Prepares and presents quality improvement initiatives accomplished in the laboratory. Special Project - Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame. - Participates in procedure implementation and training of new staff and students. Required to identify, participate and lead in process improvement projects. Report Reviewing and Results Reporting - Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. - Reviews paper generated results and transcribes accurately into the Lab Information System. Review of others' results. Policy Compliance - Understands and enforces departmental and institutional policies and practices. Writes, reviews, and updates departmental policies and procedures as mandated by accrediting or regulatory standards. Workflow monitoring - Monitors, regulates, and adjusts workflows to ensure needed tasks are completed on time. Demonstrates ability to recognize quality control values and respond appropriately to outliers, be a technical resource person, recognize instrument/ assay problems, and maintain technical proficiency. - Responds to clinician inquiries timely, thoroughly, and respectfully. Process Improvement - Recognizes situations that require process improvement. Proficient in the use of process improvement tools (e.g., Fishbone diagrams, Root Cause Analysis, Failure Mode Effect Analysis). - Responds to Safety Events and complaints in a timely manner. Investigates and determines if the event is a person or system issue. - Applies Just Culture algorithms when the event is determined to be a person issue. Encourages staff to identify areas for process improvement and submit Safety Events to document unsafe situations. Communications - Communicates well, both orally and in writing. Determines what information is important and what should be communicated, how, to whom, and when. - Practices Emotional Intelligence when communicating with others. Able to handle interpersonal relationships judiciously and empathically. - Demonstrates the capacity to be aware of, control, and express one's emotions. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Position** Point of Care Coordinator **Location** US:IL:Chicago **Req ID** 23032

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Evanston, IL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Patient Care Coordinator for Optometry office Location will be at one of the following offices: Hyde Park, IL; Wicker Park, IL; University Village, IL; South Loop, IL; Edgewater, IL Pay: $18 hourly Hours: M-F, 8:30-6pm About us! Village Eye Car is dedicated to providing patients in Chicago with the finest optometry services, offering excellence and compassion from the moment each patient steps through the door. Our commitment to community, professionalism and personal service drives our core values. Who we are looking for! We are seeking an energetic candidate capable of multi-tasking and providing excellent customer service to all of our patients. Roles and Responsibilities: Answering the phones Scheduling and confirming appointments Locating and authorizing and verifying insurance benefits Maintain patient communications via phone, text, email, fax, etc. Qualifications: Bilingual (English/Spanish) preferred Experience preferred but willing to train the right candidate Benefits of working with us! Health insurance Dental Insurance Paid training PTO 401k Company holidays Employee Discount Check out our website: ***************************

Who We Are: Light On Anxiety Treatment Centers is a specialty practice that was founded in 2012 to provide state of the art, cutting edge treatments for anxiety, OCD and related conditions. Light On Anxiety's mission is to provide accessible, practical, empirically supported Cognitive Behavioral Therapy (CBT) based treatment to help clients move past anxiety, OCD and related disorders as rapidly as possible. Light On Anxiety strives to exceed client expectations and is committed to providing excellence in customer service at each step of the anxiety treatment process. We pride ourselves in working collaboratively and providing treatment that is compassionate, personalized and action-oriented. Job Description: The Care Manager will provide excellence in scheduling operations, address client and clinician concerns in a timely and professional manner, and maintain a welcoming office space. Responsibilities: Working with the Director of Practice Management, serve as site lead for office space, including ensuring general cleanliness and upkeep, maintaining inventory, communicating site-specific matters to on-site staff and managing maintenance and service requests. Provide superior client service demonstrating responsiveness and sensitivity to client needs with urgency to resolve any patient dissatisfaction in accordance with organizational values, policies and procedures, government regulations, and standards. Answer incoming customer calls, emails and chat inquiries regarding scheduling, billing and service questions and general client concerns. Schedule patient appointments in conjunction with clinical profile and patient convenience. Reschedule and follow-up with patients who missed scheduled appointments, and confirm patient appointments. Monitor clinicians' schedules daily to ensure optimal patient scheduling based on time and location preferences. Assist patients in providing required registration information, including demographic, insurance and clinical data, as necessary. Support clinical staff and clients by collecting assessment measures at regularly scheduled intervals. Update client information in the customer service database during and after each interaction. Collect and audit departmental data on a weekly basis to investigate and assess current processes and areas for improvement. Support LOA's clinicians through thorough and timely communication and assistance with any questions. Handle confidential information consistent with Federal HIPAA legislation, and all other applicable federal, state, local, and institutional regulations with regard to confidentiality Ensure problem resolution and corrective action for long-term solution, coordinating such efforts across departments. Other duties as assigned Schedule: Full-time position (40 hours/week) 5 day schedule, Tuesday-Saturday Hours: 9am-6pm What We Offer: We provide our full-time employees with a comprehensive benefits package, including: Highly competitive salary commensurate with experience Paid Time Off and paid company-observed holidays Health, dental and vision insurance Retirement plan with company match Dependent Care and Commuter FSAs Health Savings Account Short-Term Disability Company sponsored Basic Life / AD&D Company laptop, ongoing technical support and technology stipend Great opportunities for consultation, collaboration and growth Qualifications Requirements: Bachelor's degree preferred Must be able to work at the front desk, handling reception duties and providing professional first-point-of-contact service. May occasionally require bending, reaching, or carrying light items during office setup or events. “Patient first” attitude and ability to consistently provide 5-star service Strong interpersonal skills; an effective communicator who conveys information in a manner that meets client needs Energetic, empathetic, enthusiastic and organized individual, who thrives in a team-based environment. Outstanding problem-solving skills, including the ability manage competing demands and respond quickly to shifting priorities High degree of initiative and follow through; drive to actively seek out new projects, institute change and create a fun, rewarding and professional work environment Exemplary attention to detail and the ability to deliver high-quality results with minimal supervision Ability to lift up to 20 pounds occasionally (e.g., moving office supplies, small equipment, or boxes). Ability to sit, stand, and move between offices throughout the workday. Come join a team that promotes innovation, growth, and destigmatizing anxiety treatment!

Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. * Inbound Call Center Representative/Patient Access Representative I * Sign on bonus: N/A * Position: Inbound Call Center Representative/Patient Access Representative I * Location: Skokie, IL * Onsite for the first 6 to 9 months. Option for remote work after 6 to 9 months upon completion of a successful training period * Full Time: Hours: Monday-Friday: Between 7:45 AM- 5:45 PM * Half day Saturday: 9:00-1:15 PM What you will do: * Handle patients requests, over the phone, for multiple Medical Offices/Hospital departments while applying correct workflows and protocols * Simultaneously collect information from patients and enter data into our electronic health record system (called EPIC) * Schedule appointments, procedures, and events at our NorthShore locations * Register and verify insurance eligibility, informing the patients of their financial responsibility * Promote key initiatives for Patient Access Center and NorthShore (i.e. online services) * Adhere to privacy (HIPAA) guidelines when speaking with patients and families * Route calls to correct administrative and clinical departments after assessing patients' needs * Supports departmental changes, demonstrating flexibility and a positive attitude in a fast paced, changing environment What you will need: * Education: * High School Diploma or equivalent (required) * Associates or Bachelor's Degree (preferred) * Experience: * One year of customer service experience (required) * Inbound call center experience (required) * Healthcare experience (preferred) * Prior scheduling (preferred) * Skills: * Basic computer skills including proficiencies in Microsoft Windows, Excel, and Outlook, as well as the ability to type 25 words per minute * Exhibits essential Customer Service focused commitment demonstrating active listening, focus on issue resolution, sharp attention to detail, and analytical and problem-solving abilities to meet and exceed the needs of our patients * Demonstrates importance of attendance and maintaining a positive work environment, arriving on time and with minimal absenteeism * Eager to accept educational opportunities as shared through workflow or process changes Benefits (For full time or part time positions): * Premium pay for eligible employees * Career Pathways to Promote Professional Growth and Development * Various Medical, Dental, Pet and Vision options * Tuition Reimbursement * Free Parking * Wellness Program Savings Plan * Health Savings Account Options * Retirement Options with Company Match * Paid Time Off and Holiday Pay * Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit *********************** When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website (*********************** to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor. * Job Description Name: Patient Access Representative I NS123

The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Bachelor's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Evanston, IL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Job Description Patient Care Coordinator Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers' schedules. This role is full-time. The primary location is Skokie, with occasional travel to other locations as needed. This role will report to the Scheduling Lead. PRIMARY RESPONSIBILITIES of the PATIENT CARE COORDINATOR Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments. Ensure appropriate and accurate data entry of patient information. Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance. Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system. Courteously collect outstanding balances and copayments in advance of patient appointments. Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems. Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner. Assist with group administrative tasks including: Sorting faxes Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe Monitoring tasks assigned internally to "User, Scheduler" and "User, Front Desk" as assigned by the Scheduling Lead Responding to voicemail messages and Glacial inquiries Reviewing provider schedules for accuracy and rescheduling as needed Monitoring the ******************* general email box Registering patients referred to the practice Patient care coordination including outreach to patients, primary care providers, and/or other specialist offices Other duties as individually assigned REQUIRED QUALIFICATIONS of the PATIENT CARE COORDINATOR High school diploma or equivalent required Ability to work within an EMR database and navigate through a Windows environment required Flexibility in your work schedule for 6:30AM-6:30PM (40 hours per week) Must be able to type a minimum of 30 words per minute with 90% or greater accuracy PREFERRED QUALIFICATIONS of the PATIENT CARE COORDINATOR 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist Bilingual (Spanish) Experience working in a Sleep or ENT Specialist Office SUPERVISORY RESPONSIBILITY of the PATIENT CARE COORDINATOR This position has no supervisory responsibility. CERTIFICATES, LICENSES, REGISTRATIONS of the PATIENT CARE COORDINATOR All employees are required to provide proof of vaccination or exemption. WAGE of the PATIENT CARE COORDINATOR $18-22.00 + Travel Reimbursement ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off. All applicants should be aware that employment is contingent upon the successful completion of a background check and drug screening. Failure to provide accurate information or pass these requirements may result in withdrawal of the employment offer.