Patient care coordinator jobs in Scranton, PA

Benefits: 401(k) Employee discounts Flexible schedule Free uniforms Health insurance Paid time off Vision insurance Job post summary Pay: $16.00 - $20.00 per hour Job description: Job Summary: The Woodhouse Spa is seeking a friendly and organized Front Desk Coordinator to be the first point of contact for our valued guests. This individual will provide exceptional customer service, assist with appointment bookings, handle guest inquiries, and promote spa services and products. The ideal candidate should have a background in sales and hospitality, with the ability to multitask in a fast-paced, luxury environment while maintaining a professional and welcoming demeanor. Key Responsibilities: Greet and welcome guests warmly upon arrival, ensuring a positive and inviting experience. Answer phone calls, respond to emails, and manage guest inquiries about services, products, and scheduling. Efficiently schedule and confirm appointments, handling bookings and cancellations. Promote and upsell spa services, treatments, and retail products. Maintain accurate records of guest preferences, transactions, and appointments. Process payments and balance the cash register at the end of each shift. Ensure the front desk area and lobby are clean, organized, and stocked with necessary materials. Assist guests with special requests, ensuring that all needs are met to create a luxurious experience. Stand and remain attentive throughout the shift, anticipating and addressing guest needs. Collaborate with spa therapists, managers, and other team members to ensure smooth daily operations. Handle guest complaints or concerns with professionalism and escalate issues to management as necessary. Qualifications: Previous experience in hospitality, guest services, or luxury retail is required. Sales experience, particularly in a high-end or luxury environment, is highly preferred. Excellent communication, interpersonal, and organizational skills. Ability to remain professional, friendly, and calm under pressure. Must be able to stand and remain on your feet for the duration of the shift (8+ hours). Availability to work flexible hours, including evenings, weekends, and holidays. Benefits: Discounts on spa treatments and retail products Opportunity for growth within the company Health, dental, and vision benefits (for full-time employees) Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance Work Location: In person Compensación: $16.00 - $20.00 per hour Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR a71QpB4dnc

Benefits: 401(k) Employee discounts Flexible schedule Free uniforms Health insurance Paid time off Vision insurance Pay: $16.00 - $20.00 per hour Job description: Job Summary: The Woodhouse Spa is seeking a friendly and organized Front Desk Coordinator to be the first point of contact for our valued guests. This individual will provide exceptional customer service, assist with appointment bookings, handle guest inquiries, and promote spa services and products. The ideal candidate should have a background in sales and hospitality, with the ability to multitask in a fast-paced, luxury environment while maintaining a professional and welcoming demeanor. Key Responsibilities: Greet and welcome guests warmly upon arrival, ensuring a positive and inviting experience. Answer phone calls, respond to emails, and manage guest inquiries about services, products, and scheduling. Efficiently schedule and confirm appointments, handling bookings and cancellations. Promote and upsell spa services, treatments, and retail products. Maintain accurate records of guest preferences, transactions, and appointments. Process payments and balance the cash register at the end of each shift. Ensure the front desk area and lobby are clean, organized, and stocked with necessary materials. Assist guests with special requests, ensuring that all needs are met to create a luxurious experience. Stand and remain attentive throughout the shift, anticipating and addressing guest needs. Collaborate with spa therapists, managers, and other team members to ensure smooth daily operations. Handle guest complaints or concerns with professionalism and escalate issues to management as necessary. Qualifications: Previous experience in hospitality, guest services, or luxury retail is required. Sales experience, particularly in a high-end or luxury environment, is highly preferred. Excellent communication, interpersonal, and organizational skills. Ability to remain professional, friendly, and calm under pressure. Must be able to stand and remain on your feet for the duration of the shift (8+ hours). Availability to work flexible hours, including evenings, weekends, and holidays. Benefits: Discounts on spa treatments and retail products Opportunity for growth within the company Health, dental, and vision benefits (for full-time employees) Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance Work Location: In person

**Benefits** As a Scheduling Specialist, you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles. **Job Summary** The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service. **Essential Functions** + Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources. + Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction. + Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system. + Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules. + Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions. + Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files. + Receives orders from the Order Facilitator and reviews to make sure the orders are valid and complete. + Asks patients the necessary questions for specific tests and provide the required procedure preparation or instructions. + Prioritizes work efficiently, including processing STAT order timely. + Notifies ordering offices if unable to contract their patient to schedule procedures. + Offers alternative scheduling options when needed to accommodate patient preferences and medical needs. + Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs. + Performs other duties as assigned. + Maintains regular and reliable attendance. + Complies with all policies and standards. **Qualifications** + Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred + 0-2 years of experience in medical scheduling, administrative support, or customer service preferred + 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred **Knowledge, Skills and Abilities** + Strong knowledge of appointment scheduling, patient flow management, and administrative procedures. + Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines. + Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams. + High attention to detail and accuracy, particularly in data entry and record-keeping. + Ability to work in a fast-paced environment while maintaining a calm, professional demeanor. + Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software. + Knowledge of medical terminology is a plus. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

Job DescriptionDescription: At COMHAR, it's our mission to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives. COMHAR's Long Term Structured Residences (LTSR) is designed to provide 24/7 residential and intensive treatment supports for adults with a variety of psychiatric and health related needs. Our LTSR division has an immediate opening for a Care Coordinator Specialist. Location: Walnutport, PA Shift Schedule: 8am-4pm Monday-Friday Pay Rate: $19.24/HR Essential job functions: Acquisition and coordination of all services required by residents in order to attain treatment goals Supervision of resident fund management, ensuring that entitlements are in place and not jeopardized by under spending or mismanagement. These duties are to be carried out in conjunction with COMHAR's Agency wide Client Fund Management System Participation in multi-disciplinary treatment team, ensuring timeliness of reviews, treatment plan implementation, and documentation Active engagement in resident advocacy with internal and external programs and agencies as indicated Assistance to the LTSR Director in ensuring program and facility compliance with all internal and external policies, statuses, and regulations Collaboration with the LTSR Director in all admission screenings and negotiations regarding referrals, transfers, and discharges Compliance with all internal and external requirements and regulations regarding record keeping and reporting Establishment of relations with OMH/MR, referring agencies, and external service providers Coordination of all services and follow ups related to mental health court hearings and commitments Participation in Quality Improvement Program Attendance at internal and external meetings as required Assistance to the LTSR Director in development and implementation of training program Assistance to the LTSR Director in conducting all reviews, assessments, evaluations, and safety related drills required by regulation and program and resident's needs Compliance with all COMHAR policies and procedures with no unauthorized exceptions Requirements: Requirement: Bachelor's degree plus 1 year related Mental Health experience required At least 2 years of experience with Care Coordination/Case Management We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.

Department/Unit: Outpatient PM&R Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64Salary Range: $40,495.10 - $52,643.64 Outpatient Therapy is looking for a individual to join our dynamic team in providing excellent customer service to Capital Region patients in a fast paced and positive environment. BASIC FUNCTION The Patient Service Associate is responsible for multiple tasks from front-end customer service to back-end charge entry and insurance verification work. Ability to prioritize work duties, multitask, and work in multiple software programs. Strong organizational and multi-tasking skills. Ability to work independently and prioritize assignments and tasks. Ability to work as part of a team. Ability to accept correction and deal calmly and effectively with high stress situations. Good interpersonal, written, and oral communication skills. Detail oriented, resourceful, and proactive. Ability to maintain strict confidentiality. Professional demeanor and proper telephone etiquette. Basic working knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint). Essential Duties and Responsibilities Responsible for registration and scheduling process for complex patients. Responsible for updating the system with registration, scheduling and insurance information. Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any questions. Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow. Understands the practice and hospital strategic plan. Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role. Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center. Exemplify Albany Med CARES guiding principles. Is a champion to ensure an optimal patient experience. Understands and promotes patient and employee safety as our top priority. Promotes a safe environment and promptly reports issues. Understands patient safety goals. Qualifications High School Diploma/G.E.D. - required 2-3 years office experience or one year of related experience in a medical practice - preferred Experience using an electronic health record and Microsoft Office a plus. Excellent customer service skills. Ability to multi-task in a high patient volume unit. Ability to learn and utilize resources. Strong time management skills. Ability to review information and draw appropriate conclusions. Good judgement and ability to problem solve; escalate issues as needed. Strong teamwork skills and work ethic. Physical Demands Standing - Occasionally Walking - Occasionally Sitting - Constantly Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Frequently Working Conditions Extreme cold - Rarely Extreme heat - Rarely Humidity - Rarely Wet - Rarely Noise - Occasionally Hazards - Rarely Temperature Change - Rarely Atmospheric Conditions - Rarely Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Job Description We're making great healthcare easy for all. Will you join our team? Delivering great healthcare begins with you. That's because our Medical Receptionists and Front Desk Specialists are an integral part of the vybe urgent care team! This is an exciting position for the right candidate in an Urgent Care environment. You will professionally and courteously answer inbound calls, make outbound calls to patients and assist with greeting patients and visitors. Must have strong customer service skills with healthcare experience strongly preferred. Must be able to work in a fast-paced environment with the ability to multitask. We are looking for candidates who are genuinely excited to help others. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve issues. Regular interaction and collaboration with Center Managers and other members of the vybe urgent care team is essential Key Responsibilities - your typical day Answer high volume of incoming calls in a prompt and courteous manner with a positive attitude to help the patients. Make outbound phone calls including following up on patient voicemails. Provide patients with accurate and complete information by utilizing EMR (Athena) with knowledge and confidence. Greet patients and visitors courteously and professionally, demonstrating caring, compassion and empathy in meeting their needs. Qualifications 6+ months' experience in a healthcare setting strongly preferred Strong phone skills, including active listening while researching the patient's account Familiarity with healthcare practices Excellent communication skills Ability to work independently with minimal supervision A minimum of a high school diploma or GED is required. Prefer a minimum of 6 months or more patient customer service in a physician or specialty practice setting Experience on EMR, especially athena Net is preferred Get to know vybe We believe everyone deserves great care, delivered with warmth and kindness in a safe, clean setting. The work is sometimes challenging but our team also finds it incredibly rewarding. We learn from each other along the way, and this encourages your growth and success. We'll show you every day we're glad you're part of our team. vybe offers a competitive salary and benefits package, plus extra perks that support you as you do the most meaningful work of your career. Ready to make a difference? Good, we are too! Joining vybe, you'll be at the forefront of creating a different kind of healthcare experience in your neighborhood! Everyone deserves great care, and you'll help patients in a way that keeps them coming back to take better care of themselves. Grow your career as part of a caring team! You'll thrive in a high-energy environment that is also highly rewarding. The moment you join us, you will feel enthusiasm and support in every direction. We connect you to clinical education, leadership training, and ongoing mentorship so you always have the resources you need to succeed. We believe in the work we do and in having fun while doing it! We share your values! Open, transparent, and inspiring- we take the time to get to know each other and build positive relationships with our team members and our patients. We value and celebrate diversity and inclusion of all identities. We are pleased to promote ourselves on Google as an LGBTQ Safe Space, and all our centers are Trans-friendly. Ready to join our team? Please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you! vybe urgent care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $20.00 - $21.00/hour, plus quarterly bonus/incentive potential Location: 510 Walnut St, Philadelphia, PA 19106 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree, preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-SB1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Job Description Patient Advocate Specialist Lehigh Valley, PA ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience - all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the on-site contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three to five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.

Job Details Lehighton, PA Allentown, PA Full TimeDescription Summary: Provides Patient Care Excellence by providing exceptional customer service to the customers of OAA Orthopaedic Specilaists. The Front Desk Coordinator supports the day-to-day activities of our orthopaedic facility through coordination of patient care across all specialties. Work Satellite locations: Primarily working in Lehighton, secondary Westgate Bethlehem and occasionally Allentown location. Essential Functions: Demonstrates excellent customer service with patients and visitors, both in-person and on the phone. Immediately greets and directs patients and visitors. Schedules appointments in the electronic medical record. Answers telephone calls promptly and courteously. Calls patients to reschedule appointments as needed. Completes a full, accurate patient registration utilizing the electronic check-in program. Completes patient check-out procedures including collecting payment, scheduling follow up appointments, and providing patient with instructions as needed. Verifies, updates, and maintains accurate patient insurance information. Coordinates referrals for patients through insurance and other physician offices. Assist with insurance verification, authorizations, referrals and patient eligibility, as needed. Reviews accounts of scheduled patients for balances and expired referrals and addresses with patient for resolution. Collects co-payment and balances from patients and reconciles daily cash report. Collects payment for durable medical equipment and files appropriate paperwork. Receives medical records requests and disability forms. Records patient communications within the electronic medical record. Train and mentor new Front Desk Coordinators. Other duties may be assigned. Qualifications High school diploma and one to three years related experience and/or training; or equivalent combination of education and experience Computer experience required Knowledge of third-party insurance preferred Previous medical office experience preferred Excellent verbal communication skills Prior customer service experience

Responsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable. Job Duties + Responsible for checking patients in for appointments and accurately verifying demographics. + Assures all check-in procedures are completed and monitors patient wait times, communicating changes to the patient as necessary. + Reads and interprets insurance responses. + Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter. + Ensures patient receives necessary disclosure and privacy information, obtains necessary legal and financial signatures. + Communicates financial obligations to patients and collects fees at time of service as appropriate. + Communicates the purpose of and completes all necessary regulatory forms with patient. + Completes patient's visit by scheduling any necessary follow up appointments to include any specialty or ancillary services as possible. + Processes multi-channel messages related to patient and/or physician requests regarding: appointments, referrals, prescriptions, and complaints. + Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly. + Performs cash posting following department guidelines. + Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights. + Ind ependently works work queues to ensure timely resolution of all accounts. + M aintain productivity and quality performance expectations + Must maintain high regard for confidentiality. + Accurately performs medical record maintenance and releases. + Assists with referrals and pre-certifications, at the time of encounter. + Properly utilizes and maintains patient recall and reschedule lists. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details Education High School Diploma or Equivalent (GED)- (Required) Experience Minimum of 1 year-Related work experience (Preferred) Certification(s) and License(s) OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

Full-Time. Scheduling and pre-registering of patient appointments. Responsible for obtaining pertinent demographic and insurance information from patients and physician offices. Minimum Requirements High school graduate or equivalent. Ability to communicate effectively, cooperatively, and discreetly. Excellent customer service skills, basic computer/keyboard skills, medical terminology preferred, and word processing experience preferred.

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full Time Salary: $15 - $17 / hour At Aspen Dental, we put You First. We offer: * A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* * Career development and growth opportunities with our best-in-class training program to support you at every stage of your career * A fun and supportive culture that encourages collaboration and innovation * Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. * Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards * Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection * Balance nightly deposits and credit card processing * Additional tasks as assigned by the Manager Preferred Qualifications * High school diploma or equivalent * Strong communication and interpersonal skills with an ethical mindset * High regard for time management * Organized and detail oriented * Must be age 18 or older Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. * May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job DescriptionWhy You'll Love this Veterinary Front Office Receptionist Job! Are you passionate about animals and helping others? Are you organized and friendly? If so, our Veterinary Front Office Receptionist / Customer Service Representative role may be perfect for you! At Pocono Peak Veterinary Center, an EverVet Partner, you'll join a dedicated community committed to making a real difference for pets and their owners. Our ideal Front Office Receptionist / Customer Service Representative is compassionate, warm, and efficient, capable of handling emotional situations and respecting confidentiality. If this opportunity aligns with your skills and values, apply for our Veterinary Front Office Receptionist / Customer Service Representative position today! Pay Range: $14 - $17 / hour Benefits: Paid Time Off Medical, Dental, Vision with a Health Savings Account* Employee Assistant Program available 24 hours a day, 7 days a week* Supplemental Life Insurance & AD&D Insurance* 401K Plan with Generous Employer Match Maternity Leave * Bereavement Leave Life, Short Term, & Disability Insurance* Discount Programs Discounted Veterinary Care On-Demand Pay Options Referral Bonus Career Enhancement Benefits: The opportunity for full tuition payment to attend Penn Foster's veterinary technician program* Access to Zoetis Clinical & Professional Program and Events Access to a multitude of VMG resources *Indicates eligibility for Full-Time positions only Responsibilities Manage and oversee waiting room- greet entrants, interact with waiting clients, manage client complaints Prepare invoices and estimates Take payments and print receipts Take digital photos of patients and send them along for use in FB Maintain the printers, paper stock and toner cartridges Manage and monitor Demandforce activities (appointment requests) Manage InTouch Mobile text reminders Monitor Facebook activities Take phone messages and monitor the prescription/food order extension Enter new clients/patients into the database and add scanned documents to patient histories Explain CareCredit and guide clients through the process Understand account payable and monthly statements Manage end-of-day accounting Call in written prescriptions to a pharmacy Complete all relevant medical records entries for patients for which you're responsible Assist in stocking exam rooms/treatment/surgery/radiology rooms as necessary Help monitor inventory, rotation and expiration dates and report needs as requested Assist in ordering of food/supplies/medications as requested Assist in maintenance of areas both inside and outside of hospital (floors, walks, parking, runs, etc.) Required Skills High School Diploma, GED, or suitable equivalent At least one year experience preferred Strong customer service skills Ability to communicate effectively Ability to lift up to 50 pounds Basic math and writing skills Basic understanding of the work we do/love animals Be able to use and understand basic medical terms Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior Knowledge of computer software (Infinity and Office programs)

Responsive recruiter Benefits: CK Rewards Bi-Weekly Pay Bonus based on performance Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance 🚶 ♀️ Empower Someone's Independence | Bangor Afternoon Shifts 📍 Comfort Keepers of Stroudsburg 1250 N 9th St #103, Stroudsburg, Pennsylvania 18360 📞 Call or Text: ************ 💼 Steady Weekday Shifts Helping Someone Live Safely at Home Comfort Keepers is hiring for an afternoon role in Bangor, PA, to provide essential support to a local individual who needs help with mobility, toileting, and daily personal care. This is a fantastic opportunity to make a direct impact during consistent, manageable shifts in a one-on-one home care setting. 🕒 Shift Details Days: Monday, Wednesday, Friday Hours: 1:00 PM - 5:00 PM (afternoon shifts) Duties include: Safe mobility support and transfers Personal hygiene and toileting assistance Light supervision and friendly presence 💫 Why Comfort Keepers? ✨ Paid training - experience not required 💰 Bi-weekly pay + TapCheck for instant access to earnings 🏆 CK Rewards program to celebrate your hard work 👥 Local team that respects and supports caregivers ❤️ At Comfort Keepers, we elevate the human spirit every day ✅ What You'll Need Must be 18+ and legally authorized to work in the U.S. Reliable and compassionate Comfortable providing personal care and mobility support Background check required Transportation to and from the client's home in Bangor, PA 📱 Ready to Apply? 👉 Text 653936 to ************ 🌐 Apply online: comfort-keepers.careerplug.com 💼 View all open positions: comfort-keepers.careerplug.com Compensation: $11.25 - $13.00 per hour Start a fulfilling caregiver career with Comfort Keepers Becoming a Comfort Keepers ️ in-home caregiver is a great way to make a difference in the lives of seniors and their families and to make a positive impact on your own life. The caregiver hiring process is designed to be simple and convenient for applicants.

Benefits As a Scheduling Specialist, you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles. Job Summary The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service. Essential Functions * Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources. * Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction. * Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system. * Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules. * Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions. * Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files. * Receives orders from the Order Facilitator and reviews to make sure the orders are valid and complete. * Asks patients the necessary questions for specific tests and provide the required procedure preparation or instructions. * Prioritizes work efficiently, including processing STAT order timely. * Notifies ordering offices if unable to contract their patient to schedule procedures. * Offers alternative scheduling options when needed to accommodate patient preferences and medical needs. * Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs. * Performs other duties as assigned. * Maintains regular and reliable attendance. * Complies with all policies and standards. Qualifications * Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred * 0-2 years of experience in medical scheduling, administrative support, or customer service preferred * 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred Knowledge, Skills and Abilities * Strong knowledge of appointment scheduling, patient flow management, and administrative procedures. * Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines. * Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams. * High attention to detail and accuracy, particularly in data entry and record-keeping. * Ability to work in a fast-paced environment while maintaining a calm, professional demeanor. * Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software. * Knowledge of medical terminology is a plus. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR Efmdn1KxCH

At COMHAR, it's our mission to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives. COMHAR's Long Term Structured Residences (LTSR) is designed to provide 24/7 residential and intensive treatment supports for adults with a variety of psychiatric and health related needs. Our LTSR division has an immediate opening for a Care Coordinator Specialist. Location: Walnutport, PA Shift Schedule: 8am-4pm Monday-Friday Pay Rate: $19.24/HR Essential job functions: Acquisition and coordination of all services required by residents in order to attain treatment goals Supervision of resident fund management, ensuring that entitlements are in place and not jeopardized by under spending or mismanagement. These duties are to be carried out in conjunction with COMHAR's Agency wide Client Fund Management System Participation in multi-disciplinary treatment team, ensuring timeliness of reviews, treatment plan implementation, and documentation Active engagement in resident advocacy with internal and external programs and agencies as indicated Assistance to the LTSR Director in ensuring program and facility compliance with all internal and external policies, statuses, and regulations Collaboration with the LTSR Director in all admission screenings and negotiations regarding referrals, transfers, and discharges Compliance with all internal and external requirements and regulations regarding record keeping and reporting Establishment of relations with OMH/MR, referring agencies, and external service providers Coordination of all services and follow ups related to mental health court hearings and commitments Participation in Quality Improvement Program Attendance at internal and external meetings as required Assistance to the LTSR Director in development and implementation of training program Assistance to the LTSR Director in conducting all reviews, assessments, evaluations, and safety related drills required by regulation and program and resident's needs Compliance with all COMHAR policies and procedures with no unauthorized exceptions Requirements Requirement: Bachelor's degree plus 1 year related Mental Health experience required At least 2 years of experience with Care Coordination/Case Management We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law. Salary Description $19.24/hr

Job Details Lehighton, PA Allentown, PA Full Time High School None Day Admin - ClericalDescription Summary: Schedules surgical and diagnostic appointments for patients by telephone or in person and provides patient education by performing the following duties. Work at Satellite locations: Schedule is mainly Lehighton, secondary Westgate Bethlehem and occasionally Allentown location. Essential Functions: • Obtains new patient referrals via telephone or insurance websites. • Obtains authorizations for procedures, diagnostic testing, medication authorizations, pre-operative testing, or surgeries as required by patient's health care insurers or managed care providers. • Schedules internal and external appointments, procedures, and surgeries. • Reviews surgical procedures with patients, providing education and review of necessary documents and secures patient's signatures on required documents. • Confirms patient surgical and diagnostic appointments with appropriate facilities and ensures transport of appropriate documents. • Schedules pre-admission testing, surgical clearance appointments with patient's Primary Care Physician office, Cardiology or other specialty practices. • Timely review of pre-operative testing results and forwards abnormal test reports to surgeon, physician assistant and clinical coordinator. Communicates same with patient's Primary Care Physician regarding medical clearances. • Prepares and collates surgical paperwork and ensures timely delivery to surgical site. • Reviews chart for completeness and accuracy by ensuring all pertinent studies/diagnostics are available prior to pre-operative testing and surgeries. • Immediately greets and directs patients and visitors, answers telephone calls promptly and courteously. • Utilizes Electronic Medical Record to document all patient communications. • May assist with check-in and check-out as assigned. • Other duties may be assigned. Qualifications Qualifications • Formal training as a Medical Assistant, Clinical Coordinator, Athletic Trainer or Licensed Practical Nurse; or two to four years related experience and/or training; or equivalent combination of education and experience. • Graduate of an accredited medical assistant, nursing or ATC program; holds a current license. • Current CPR/AED Certification. • Customer service skills. • Knowledge of third party insurance. • Previous medical office experience including surgical and office scheduling and patient education. • Excellent verbal communication skills. • Must be able to work closely with physicians and other team members. • Computer literate. • Detail oriented, outgoing and professional. • Two years clinical experience in an orthopaedic setting. • Must be able to work until 6:00 pm. • Team player. • Electronic Medical Records experience preferred. • Prior research experience helpful. • Bi-lingual/Spanish skills for interpreting a plus