Patient care coordinator jobs in Scranton, PA - 61 jobs
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Patient Care Coordinator
Front Desk Coordinator
Patient Coordinator
Patient Service Representative
Central Scheduler
Registration Specialist
Patient Advocate
Scheduling Coordinator
Patient Service Associate
Customer Care Coordinator
Home Care Coordinator
Client Care Coordinator
Front Desk Coordinator
Kingston 4.4
Patient care coordinator job in Kingston, PA
Benefits:
401(k)
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Paid time off
Vision insurance
Job post summary Pay: $16.00 - $20.00 per hour
Job description:
Job Summary:
The Woodhouse Spa is seeking a friendly and organized Front Desk Coordinator to be the first point of contact for our valued guests. This individual will provide exceptional customer service, assist with appointment bookings, handle guest inquiries, and promote spa services and products. The ideal candidate should have a background in sales and hospitality, with the ability to multitask in a fast-paced, luxury environment while maintaining a professional and welcoming demeanor.
Key Responsibilities:
Greet and welcome guests warmly upon arrival, ensuring a positive and inviting experience.
Answer phone calls, respond to emails, and manage guest inquiries about services, products, and scheduling.
Efficiently schedule and confirm appointments, handling bookings and cancellations.
Promote and upsell spa services, treatments, and retail products.
Maintain accurate records of guest preferences, transactions, and appointments.
Process payments and balance the cash register at the end of each shift.
Ensure the front desk area and lobby are clean, organized, and stocked with necessary materials.
Assist guests with special requests, ensuring that all needs are met to create a luxurious experience.
Stand and remain attentive throughout the shift, anticipating and addressing guest needs.
Collaborate with spa therapists, managers, and other team members to ensure smooth daily operations.
Handle guest complaints or concerns with professionalism and escalate issues to management as necessary.
Qualifications:
Previous experience in hospitality, guest services, or luxury retail is required.
Sales experience, particularly in a high-end or luxury environment, is highly preferred.
Excellent communication, interpersonal, and organizational skills.
Ability to remain professional, friendly, and calm under pressure.
Must be able to stand and remain on your feet for the duration of the shift (8+ hours).
Availability to work flexible hours, including evenings, weekends, and holidays.
Benefits:
Discounts on spa treatments and retail products
Opportunity for growth within the company
Health, dental, and vision benefits (for full-time employees)
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Work Location: In person Compensation: $16.00 - $20.00 per hour
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
$16-20 hourly Auto-Apply 54d ago
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Care Coordinator- Medical Division
Traditional Home Health Care 3.4
Patient care coordinator job in Scranton, PA
Skilled CareCoordinator - Medical Division
Full-Time | Salaried (Paid Weekly) | Growth Opportunity
Traditional Home Health Care's Pediatric and Adult Medical Division is seeking a motivated, compassionate Skilled CareCoordinator to support medically complex children, adults and their families. This is a rewarding opportunity for a professional who thrives in a fast-paced healthcare environment, adaptable to changes/updates and wants a career with growth potential, competitive compensation, and a supportive, family-owned culture.
At Traditional Home Health Care, your dedication directly impacts families' lives-and your success. We offer a competitive weekly salary, an aggressive bonus plan, and a comprehensive benefits package designed to support you professionally and personally.
About Traditional Home Health Care - Pediatric and Adult Medical Division
We specialize in skilled pediatric and adult home health services, supporting children and adults with medical needs in the comfort and safety of their homes or school setting.
Our interdisciplinary care teams include nurses and home health professionals which partner closely with families, physicians and insurance to ensure high-quality, compliant, and compassionate care.
Position Overview
As a Skilled CareCoordinator, you will serve as the primary liaison between families, clinicians, referral sources, and internal teams. You will ensure that services are delivered efficiently, compliantly, and with the highest level of care while supporting both clinical staff, patients and their families.
Key Responsibilities
Coordinate skilled services in compliance with state regulations and payer requirements
Serve as a primary point of contact for families, providing guidance, education, and ongoing support
Schedule and manage nursing and clinical staff assignments
Build strong relationships with physicians, hospitals, case managers, and referral sources
Manage and grow a client caseload
Recruit, interview, hire, and on-board qualified pediatric clinicians and caregivers
Support staff and families daily with scheduling
Collaborate closely with clinical leadership to ensure quality outcomes and family satisfaction
Maintain accurate records and ensure regulatory compliance with staff credentials
Qualifications
Previous home health experience a plus but not required
High School Diploma or GED required (Associate's Degree or higher preferred)
Staffing, scheduling, or carecoordination experience preferred
Knowledge of Medicaid, authorizations, and skilled home health services
Strong communication, organizational, and multitasking skills
Ability to work effectively with families, clinicians, and referral partners
Compassionate, detail-oriented, and solution-focused mindset
Why Work at Traditional Home Care?
Competitive weekly salary
Aggressive bonus plan tied to performance and growth
Medical, Dental & Vision Insurance
Optional 401(k)
Paid Holidays
Long & Short-Term Disability
Ongoing training and career advancement opportunities
Family-owned, non-corporate culture that values people over numbers
Make a Difference Every Day
This is a full-time, salaried position with benefits for someone passionate about home healthcare and carecoordination.
If you are ready to grow your career while helping children, patients, and families thrive, we encourage you to apply today.
Equal Employment Opportunity
Traditional Home Care provides equal employment opportunity without regard to age, sex, race, color, religion, national origin, marital status, sexual orientation, veteran status, or non-job-related disability. Employment decisions are based on qualifications, performance, and dependability.
$31k-53k yearly est. 12d ago
Patient Service Representative
Zoll Lifevest
Patient care coordinator job in Scranton, PA
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patientcare and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patientcare experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
$29k-35k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator I
Phoenix Physical Therapy
Patient care coordinator job in Hazle, PA
DEPARTMENT: Operations FLSA: Non-Exempt
Clinic Director GRADE:
The PatientCareCoordinator I serve as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Prepares and maintains equipment and physical environment for daily activities. Will assist with patientcare. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
KEY RESPONSIBILITIES:
Greet patients and visitors in a courteous and friendly manner.
Oversee the cleanliness and inventory of the clinic.
Maintains safety and sanitary requirements.
Assist with set-up of treatment rooms, supervision, and safety of the clinic.
Answer the phones and relay messages.
Schedule and remind patients for services to assure their treatment goals are met.
Perform insurance verification.
Meet with patients on their first visit to assure all necessary paperwork is completed.
Collect patient's co-payment, co-insurance, and deductible each office visit.
Process credit card payments
Ensure that the procedure codes are accurately entered into the EMR.
Maintain patient confidentiality in accordance with the PHOENIX company guidelines.
Conduct end-of-day procedures as outlined in company procedure manual.
Perform other office support work as needed.
Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
Other duties as assigned.
Qualifications
Education / Training:
High School Diploma or GED required; Associates Degree or college level business courses preferred.
0-2 years of previous experience in a medical office, customer service, or other related business.
Current CPR Certificate
Specialized Knowledge/Skills:
Ability to communicate effectively and professionally with a wide variety of people.
Strong organizational skills with attention to detail and accuracy.
Be able to follow directions.
Proficient with Microsoft word, strong data entry skills with EMR systems
Ability to handle multiple tasks in a very busy environment.
Physical Requirements:
Consistent and regular use of phone required.
Must be able to keep numbers in correct order on a very consistent and regular basis.
Regular and consistent use of keyboard and mouse.
May be required to stoop, kneel, crouch o lift.
Must be able to occasionally lift up to 50 pounds.
Consistent sitting for many hours at one time. Majority of day (50%+) is spent sitting at a desk.
Additional challenges may arise, at which time Phoenix may revise this job description.
***Phoenix Physical Therapy is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
$18k-38k yearly est. 3d ago
Internal Client Care Coordinator Where Compassion Meets Coordination
Comfort Keepers 3.9
Patient care coordinator job in Scranton, PA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Now Hiring: Internal Client CareCoordinator (Full-Time)
Be the steady heartbeat behind exceptional carewhere compassion, coordination, and human connection come together.
Comfort Keepers is seeking a full-time, in-person Internal Client CareCoordinator to support our regional offices. This role is Monday through Friday, 8:30 AM to 5:00 PM, and requires a consistent presence across all designated locations.
Why This Role Matters
Join a mission-first team that leads with empathy and purpose
Real opportunities for growth and leadership
Paid time off and benefits eligibility
A collaborative, people-centered culture
Direct impact on the quality of care our clients receive
What You Bring
Age 18+
Valid drivers license & proof of auto insurance
High school diploma or equivalent
2+ years of relevant experience preferred
Sales experience a plus (not required)
Proficiency in Microsoft Office (Word, Excel, Outlook)
Strong communication, organization, and follow-through
Calm, confident multitasking under pressure
Reliable transportation & ability to work in person across all designated offices
What Youll Do
Respond promptly to client inquiries and coordinate in-home assessments
Match caregivers to clients based on skills, needs, and availability
Build and maintain strong, trust-based relationships with clients and families
Troubleshoot service issues and ensure timely, high-quality care delivery
Collaborate with providers and internal teams
Maintain accurate documentation and client records
Support scheduling, communication, and daily operational flow
Maintain a consistent, in-person presence MondayFriday, 8:30a5p
What Sets You Apart
A polished, professional, and positive presence
Exceptional attention to detail and follow-through
A natural connector who builds trust quickly
A passion for helping people and keeping systems running smoothly
Immediate Opening Your Impact Starts Here
Apply online today: Comfort Keepers Careers
View all open opportunities: Comfort Keepers Careers
Prefer to talk? Call **********
$31k-38k yearly est. 13d ago
Integration of Care Coordinator
Wayne Memorial Community Health Centers 3.3
Patient care coordinator job in Honesdale, PA
About the Role
As an IOC Coordinator, you'll be the hub of communication between patients, providers, and clinics. Every day you'll adapt to new challenges - scheduling referrals, managing phone calls, completing insurance authorizations, and helping patients access the care and resources they need. If you're organized, flexible, and love being the problem solver who keeps things moving, this role is for you.
What You'll Do
Coordinate referrals and schedules across providers, patients, and multiple clinics.
Handle phone calls with professionalism and empathy.
Complete and track insurance prior authorizations.
Support patients with paperwork, education, and connection to resources.
Maintain accurate documentation in the EHR.
Collaborate with the care team on treatment planning and quality improvement.
Qualifications
Minimum Qualifications:
High school diploma/GED required.
Microsoft Word, Excel required.
Must be able to use fax, copier, scanners, and email.
Prior medical terminology experience is a plus.
Experience in behavioral health or medical setting or a related field
Experience as a Medical Secretary or related position in healthcare
Working knowledge of HIPAA and privacy regulations.
Added-Value Qualifications and Experience:
Certified Medical Assistant
What We're Looking For
Experience in a behavioral health or medical setting
Strong communication and organizational skills, especially for calls and scheduling.
Ability to adapt quickly, solve problems, and juggle multiple priorities.
Familiarity with insurance processes and medical/psychiatric terminology.
Comfortable with EHRs and standard computer applications.
Why Join Us?
Be the key connector ensuring patients receive timely, effective care.
Work in a supportive, collaborative team environment.
Gain experience in integrated care and value-based health programs.
$38k-53k yearly est. 17d ago
Patient Care Coordinator
Jushi 3.9
Patient care coordinator job in Dickson City, PA
Want to make a meaningful difference in peoples' lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary PatientCoordinator is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Patient Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Dispensary Patient Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations. WHAT YOU WILL DO
Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
Operate cash register, computer-based POS system, and cash drawer
Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
All other job duties as assigned
WHAT WE ARE LOOKING FOR
High School diploma or General Education Development (GED) required
Associate or Bachelor's degree in any field preferred
Minimum of 2 years' experience with customer service in retail.
Excellent computer, mathematical, language and reasoning skills
Bilingual in Spanish preferred
Excellent multi-tasking skills over the phone and in person
Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
Constantly perform desk-based computer tasks
Frequently standing/walking
Occasionally, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds
Occasionally Twist/bend/stoop/squat, kneel/crawl
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHIWe offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k). BONUS DUTIES YOU SHOULD UNDERSTANDPlease note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
$22k-34k yearly est. Auto-Apply 12d ago
Care Coordinator Per Diem
Unitedhealth Group Inc. 4.6
Patient care coordinator job in Forty Fort, PA
Explore opportunities with [agency name], a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
As the Per Diem Social Worker, provides medical social services under the direction of a physician and Interdisciplinary Group to assist in the understanding of significant social and emotional factors related to the patient's health status and in development of coping mechanisms.
Primary Responsibilities:
* Assists the patient, significant others, physician and health care team staff to understand significant personal, emotional, environmental and social factors related to the patient's health status on an as needed basis
* Contributes as a health care team member to the development of a comprehensive, integrated Plan of Care for patients on a daily basis
* Instructs health care team members on community resources available to assist patients on a as needed basis
* Able to function as Bereavement Coordinator and supervise the provision of bereavement services reflective of patient/family if needed. Establishes a Plan of care that addresses bereavement needs with clear delineation of services to be provided
#LHCJobs
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* Master's Degree from a school of Social Work accredited by the Council of Social Work
* Licensed Social Worker in the state of residence
* Current CPR certification
* 1+ years of social work experience in a health care setting
* Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation
Preferred Qualifications:
* Bereavement Coordination experience
* Experience with establishing a plan of care for bereavement needs
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
$30k-44k yearly est. 12d ago
Patient Services Associate
Albany Med 4.4
Patient care coordinator job in Delaware, NY
Department/Unit:
HBD - Rheumatology
Work Shift:
Day (United States of America)
Salary Range:
$40,495.10 - $52,643.64• Register patients, update insurance information, schedule visits, and other duties as assigned to coordinatepatient appointment scheduling.
• Interact with a diverse patient population.
• Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
• Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.
• Be knowledgeable of and adhere to payer requirements for referrals and authorization within the scope of the specialty they are assigned.
• Schedule follow up appointments, referrals and prior authorization for patient schedule visits as needed.
• Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance companies.
• Answer incoming phone calls and direct appropriately to team members.
• Conveys professional image by adhering to the established dress code.
Essential Duties and Responsibilities
Responsible for registration and scheduling process for complex patients.
Responsible for updating the system with registration, scheduling and insurance information.
Prepares patient disability and out of work / school paperwork.
Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any questions.
Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
Understands the practice and hospital strategic plan.
Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role.
Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center.
Exemplify Albany Med CARES guiding principles.
Is a champion to ensure an optimal patient experience.
Understands and promotes patient and employee safety as our top priority.
Promotes a safe environment and promptly reports issues.
Understands patient safety goals.
Qualifications
High School Diploma/G.E.D. - required
2-3 years office experience or one year of related experience in a medical practice - preferred
Experience using an electronic health record and Microsoft Office a plus.
Excellent customer service skills.
Ability to multi-task in a high patient volume unit.
Ability to learn and utilize resources.
Strong time management skills.
Ability to review information and draw appropriate conclusions.
Good judgement and ability to problem solve; escalate issues as needed.
Strong teamwork skills and work ethic.
Physical Demands
Standing - Occasionally
Walking - Occasionally
Sitting - Constantly
Lifting - Rarely
Carrying - Rarely
Pushing - Rarely
Pulling - Rarely
Climbing - Rarely
Balancing - Rarely
Stooping - Rarely
Kneeling - Rarely
Crouching - Rarely
Crawling - Rarely
Reaching - Rarely
Handling - Occasionally
Grasping - Occasionally
Feeling - Rarely
Talking - Constantly
Hearing - Constantly
Repetitive Motions - Frequently
Eye/Hand/Foot Coordination - Frequently
Working Conditions
Extreme cold - Rarely
Extreme heat - Rarely
Humidity - Rarely
Wet - Rarely
Noise - Occasionally
Hazards - Rarely
Temperature Change - Rarely
Atmospheric Conditions - Rarely
Vibration - Rarely
Thank you for your interest in Albany Medical Center!
Albany Medical Center is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Thank you for your interest in Albany Medical Center!
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
$40.5k-52.6k yearly Auto-Apply 7d ago
Registration Specialist
Schuylkill 3.2
Patient care coordinator job in Dickson City, PA
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Coordinates all aspects of patient registration, insurance verification, and scheduling of patients accurately. Conducts patient interviews by phone and in-person for the purpose of establishing an account by gathering demographic, insurance, and clinical information to ensure appropriate patient scheduling and optimal financial clearance. Educates patients regarding financial responsibilities and collects out of pocket fees.
Job Duties
Interviews patients using open-ended questions to obtain pertinent demographic, insurance (referral/authorization), and other information.
Engages patients throughout the registration process to create a welcoming and positive patient experience whether in person or via phone.
Ensures referring providers' orders are complete and match the appointment scheduled. Obtains a new order prior to test/treatment if order is incomplete or inaccurate.
Scans insurance cards, scripts, patient identification, and all pertinent documentation including regulatory forms accurately.
Secures signatures to ensure timely reimbursement, which includes consents signed specific to service(s) being rendered.
Determines and collects patient financial liability and creates estimates, if applicable. Refers patients to financial resources as needed for assistance with financial counseling.
Reviews daily schedule and identifies potential scheduling conflicts affecting department flow and confers with colleagues and providers for a resolution.
Maintains compliance with registration accuracy.
Minimum Qualifications
High School Diploma/GED
1 year Customer service or
1 year Healthcare environment such as a hospital and/or physician office
Computer and typing proficiency.
Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness.
Must successfully pass the required training in two attempts or less.
Preferred Qualifications
Associate's Degree Health care or related field
2 years registration/insurance verification in a health care setting
Knowledge of medical terminology.
Bi-lingual - Spanish/English.
Physical Demands
Lift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
****************************
Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Work Shift:
Evening Shift
Address:
334 Main St
Primary Location:
Orthopedic Institute- Dickson City
Position Type:
Onsite
Union:
Not Applicable
Work Schedule:
evenings weekends and holidays
Department:
1029-00222 DC -Registration
$38k-44k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator
Vybe Urgent Care
Patient care coordinator job in Shavertown, PA
Job Description
We're making great healthcare easy for all. Will you join our team?
Delivering great healthcare begins with you. That's because our Medical Receptionists and Front Desk Specialists are an integral part of the vybe urgent care team! This is an exciting position for the right candidate in an Urgent Care environment. You will professionally and courteously answer inbound calls, make outbound calls to patients and assist with greeting patients and visitors.
Must have strong customer service skills with healthcare experience strongly preferred. Must be able to work in a fast-paced environment with the ability to multitask. We are looking for candidates who are genuinely excited to help others. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve issues. Regular interaction and collaboration with Center Managers and other members of the vybe urgent care team is essential
Key Responsibilities - your typical day
Answer high volume of incoming calls in a prompt and courteous manner with a positive attitude to help the patients.
Make outbound phone calls including following up on patient voicemails.
Provide patients with accurate and complete information by utilizing EMR (Athena) with knowledge and confidence.
Greet patients and visitors courteously and professionally, demonstrating caring, compassion and empathy in meeting their needs.
Qualifications
6+ months' experience in a healthcare setting strongly preferred
Strong phone skills, including active listening while researching the patient's account
Familiarity with healthcare practices
Excellent communication skills
Ability to work independently with minimal supervision
A minimum of a high school diploma or GED is required.
Prefer a minimum of 6 months or more patient customer service in a physician or specialty practice setting
Experience on EMR, especially athena Net is preferred
Get to know vybe
We believe everyone deserves great care, delivered with warmth and kindness in a safe, clean setting. The work is sometimes challenging but our team also finds it incredibly rewarding. We learn from each other along the way, and this encourages your growth and success. We'll show you every day we're glad you're part of our team. vybe offers a competitive salary and benefits package, plus extra perks that support you as you do the most meaningful work of your career.
Ready to make a difference? Good, we are too!
Joining vybe, you'll be at the forefront of creating a different kind of healthcare experience in your neighborhood!
Everyone deserves great care, and you'll help patients in a way that keeps them coming back to take better care of themselves.
Grow your career as part of a caring team!
You'll thrive in a high-energy environment that is also highly rewarding. The moment you join us, you will feel enthusiasm and support in every direction.
We connect you to clinical education, leadership training, and ongoing mentorship so you always have the resources you need to succeed.
We believe in the work we do and in having fun while doing it!
We share your values!
Open, transparent, and inspiring- we take the time to get to know each other and build positive relationships with our team members and our patients.
We value and celebrate diversity and inclusion of all identities. We are pleased to promote ourselves on Google as an LGBTQ Safe Space, and all our centers are Trans-friendly.
Ready to join our team?
Please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!
vybe urgent care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$28k-35k yearly est. 14d ago
Patient Advocate - Lehigh Valley, PA
Patient Funding Alternatives
Patient care coordinator job in Lehigh, PA
Job Description
Patient Advocate Specialist
Lehigh Valley, PA
ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process.
This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience - all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care.
We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems.
Key Responsibilities
Patient Engagement & Advocacy
Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program.
Assess family dynamics and adapt communication style to effectively meet their needs.
Obtain necessary authorizations and documentation from patients/families.
Foster trust with patients while maintaining appropriate professional boundaries.
Demonstrate cultural competence and empathy when engaging with vulnerable populations.
HIPP Enrollment & Case Management
Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details).
Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions.
Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments.
Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy.
Program Maintenance & Benefit Coordination
Clarify how employer-provided health insurance works in coordination with Medicaid.
Verify and update ongoing patient eligibility for HIPP to maintain continuity.
Assist with resolving insurance-related issues upon request from patients or clients.
Technology & Documentation
Utilize CRM/case management system to manage referrals and patient records.
Upload, scan, and securely transmit required documentation.
Record patient interactions meticulously in compliance with privacy and legal standards.
Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks.
Client & Hospital Relationship Management
Represent the organization as the on-site contact at the hospital.
Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners.
Always uphold the organization's values with ethical integrity and professionalism.
Required Qualifications
High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management.
Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification.
Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening.
Preferred Qualifications
Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field.
Training in motivational interviewing, trauma-informed care, or medical billing/coding.
Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy.
Three to five years' experience in patient-facing roles within a healthcare setting.
Full Bilingual proficiency in Spanish is strongly preferred.
Core Skills & Competencies
Technical Skills-Preferred
Proficiency with CRM or case management systems.
Knowledge of Medicaid/Medicare eligibility and benefits coordination.
Ability to interpret medical billing and insurance documents.
Strong compliance-based documentation practices.
Interpersonal Skills
Active listening and empathetic communication.
De-escalation tactics for emotionally distressed patients.
Cultural awareness and sensitivity in communication.
Collaboration with cross-functional teams, including hospital and internal staff.
Key Traits for Success
Mission-Driven Advocacy - Consistently puts patient needs first.
Ego Resilience - Thrives amid adversity and changing demands.
Empathy - Provides compassionate support while ensuring professionalism.
Urgency - Balances speed and sensitivity in patient interactions.
Detail Orientation - Ensures accuracy and completeness in documentation.
Cultural Competence - Demonstrates respect and understanding of diverse experiences.
Adaptability - Successfully operates in evolving policy and procedural environments.
Why Join Us?
As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.
$32k-41k yearly est. 4d ago
Patient Coordinator
Aspen Dental Management 4.0
Patient care coordinator job in Scranton, PA
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a PatientCoordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full Time
Salary: $15 - $16 / hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference
As a PatientCoordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
Balance nightly deposits and credit card processing
Additional tasks as assigned by the Manager
Preferred Qualifications
High school diploma or equivalent
Strong communication and interpersonal skills with an ethical mindset
High regard for time management
Organized and detail oriented
Must be age 18 or older
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$15-16 hourly Auto-Apply 5d ago
Central Scheduler - Full-Time
Wayne Memorial Health System & Community Health Centers 4.4
Patient care coordinator job in Honesdale, PA
Full-Time. Scheduling and pre-registering of patient appointments. Responsible for obtaining pertinent demographic and insurance information from patients and physician offices.
Minimum Requirements
High school graduate or equivalent. Ability to communicate effectively, cooperatively, and discreetly. Excellent customer service skills, basic computer/keyboard skills, medical terminology preferred, and word processing experience preferred.
$30k-35k yearly est. 48d ago
Patient Coordinator (Cawley Physical Therapy)
Miravistarehab
Patient care coordinator job in Factoryville, PA
State of Location:
Pennsylvania Our PatientCoordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patientcare and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
PatientCoordinator - Full-time
Factoryville, PA
Cawley Physical Therapy, part of the Ivy Rehab Network
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patientcare.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
2+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
$29k-40k yearly est. Auto-Apply 7d ago
Hotel Front Desk
Banta Management Services 4.7
Patient care coordinator job in East Stroudsburg, PA
Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.
$30k-35k yearly est. 60d+ ago
Patient Coordinator (Cawley Physical Therapy)
Ivyrehab 3.8
Patient care coordinator job in Factoryville, PA
State of Location:
Pennsylvania Our PatientCoordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patientcare and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
PatientCoordinator - Full-time
Factoryville, PA
Cawley Physical Therapy, part of the Ivy Rehab Network
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patientcare.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
2+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
$27k-33k yearly est. Auto-Apply 14d ago
Patient Care Coordinator
Jushi 3.9
Patient care coordinator job in Dickson City, PA
Want to make a meaningful difference in peoples' lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary PatientCoordinator is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Patient Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Dispensary Patient Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations. WHAT YOU WILL DO
Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
Operate cash register, computer-based POS system, and cash drawer
Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
All other job duties as assigned
WHAT WE ARE LOOKING FOR
High School diploma or General Education Development (GED) required
Associate or Bachelor's degree in any field preferred
Minimum of 2 years' experience with customer service in retail.
Excellent computer, mathematical, language and reasoning skills
Bilingual in Spanish preferred
Excellent multi-tasking skills over the phone and in person
Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
Constantly perform desk-based computer tasks
Frequently standing/walking
Occasionally, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds
Occasionally Twist/bend/stoop/squat, kneel/crawl
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHIWe offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k). BONUS DUTIES YOU SHOULD UNDERSTANDPlease note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$22k-34k yearly est. 13d ago
Patient Service Representative
Zoll Lifevest
Patient care coordinator job in Wilkes-Barre, PA
Job Description
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patientcare and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patientcare experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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$29k-36k yearly est. 10d ago
Front Desk Specialist
Schuylkill 3.2
Patient care coordinator job in Stroudsburg, PA
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Coordinates all aspects of patient registration, insurance verification, and scheduling of patients accurately. Conducts patient interviews by phone and in-person for the purpose of establishing an account by gathering demographic, insurance, and clinical information to ensure appropriate patient scheduling and optimal financial clearance. Educates patients regarding financial responsibilities and collects out of pocket fees.
Job Duties
Interviews patients using open-ended questions to obtain pertinent demographic, insurance (referral/authorization), and other information.
Engages patients throughout the registration process to create a welcoming and positive patient experience whether in person or via phone.
Ensures referring providers' orders are complete and match the appointment scheduled. Obtains a new order prior to test/treatment if order is incomplete or inaccurate.
Scans insurance cards, scripts, patient identification, and all pertinent documentation including regulatory forms accurately.
Secures signatures to ensure timely reimbursement, which includes consents signed specific to service(s) being rendered.
Determines and collects patient financial liability and creates estimates, if applicable. Refers patients to financial resources as needed for assistance with financial counseling.
Reviews daily schedule and identifies potential scheduling conflicts affecting department flow and confers with colleagues and providers for a resolution.
Maintains compliance with registration accuracy.
Minimum Qualifications
High School Diploma/GED
1 year Customer service or
1 year Healthcare environment such as a hospital and/or physician office
Computer and typing proficiency.
Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness.
Must successfully pass the required training in two attempts or less.
Preferred Qualifications
Associate's Degree Health care or related field
Knowledge of medical terminology.
Bi-lingual - Spanish/English.
American Heart Association Basic Life Support - State of Pennsylvania
Physical Demands
Lift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Work Shift:
Day Shift
Address:
600 Commerce Blvd
Primary Location:
Health Center at Bartonsville
Position Type:
Onsite
Union:
Not Applicable
Work Schedule:
variable hours with a Saturday rotation
Department:
1029-00042 Op Intake Dept
How much does a patient care coordinator earn in Scranton, PA?
The average patient care coordinator in Scranton, PA earns between $13,000 and $53,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Scranton, PA
$26,000
What are the biggest employers of Patient Care Coordinators in Scranton, PA?
The biggest employers of Patient Care Coordinators in Scranton, PA are: