Patient care coordinator jobs in Skokie, IL - 1,556 jobs
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Patient Access Representative I- Skokie, IL
Endeavor Health 3.9
Patient care coordinator job in Skokie, IL
Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. * Inbound Call Center Representative/Patient Access Representative I * Sign on bonus: N/A
* Position: Inbound Call Center Representative/Patient Access Representative I
* Location: Skokie, IL
* Onsite for the first 6 to 9 months. Option for remote work after 6 to 9 months upon completion of a successful training period
* Full Time: Hours: Monday-Friday: Between 7:45 AM- 5:45 PM
* Half day Saturday: 9:00-1:15 PM
What you will do:
* Handle patients requests, over the phone, for multiple Medical Offices/Hospital departments while applying correct workflows and protocols
* Simultaneously collect information from patients and enter data into our electronic health record system (called EPIC)
* Schedule appointments, procedures, and events at our NorthShore locations
* Register and verify insurance eligibility, informing the patients of their financial responsibility
* Promote key initiatives for Patient Access Center and NorthShore (i.e. online services)
* Adhere to privacy (HIPAA) guidelines when speaking with patients and families
* Route calls to correct administrative and clinical departments after assessing patients' needs
* Supports departmental changes, demonstrating flexibility and a positive attitude in a fast paced, changing environment
What you will need:
* Education:
* High School Diploma or equivalent (required)
* Associates or Bachelor's Degree (preferred)
* Experience:
* One year of customer service experience (required)
* Inbound call center experience (required)
* Healthcare experience (preferred)
* Prior scheduling (preferred)
* Skills:
* Basic computer skills including proficiencies in Microsoft Windows, Excel, and Outlook, as well as the ability to type 25 words per minute
* Exhibits essential Customer Service focused commitment demonstrating active listening, focus on issue resolution, sharp attention to detail, and analytical and problem-solving abilities to meet and exceed the needs of our patients
* Demonstrates importance of attendance and maintaining a positive work environment, arriving on time and with minimal absenteeism
* Eager to accept educational opportunities as shared through workflow or process changes
Benefits (For full time or part time positions):
* Premium pay for eligible employees
* Career Pathways to Promote Professional Growth and Development
* Various Medical, Dental, Pet and Vision options
* Tuition Reimbursement
* Free Parking
* Wellness Program Savings Plan
* Health Savings Account Options
* Retirement Options with Company Match
* Paid Time Off and Holiday Pay
* Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit ***********************
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (*********************** to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
*
Job Description Name: Patient Access Representative I
NS123
$19.9-28.8 hourly 1d ago
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Point of Care Coordinator
Adventhealth 4.7
Patient care coordinator job in Glendale Heights, IL
Our promise to you:
Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
* Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
* Paid Time Off from Day One
* 403-B Retirement Plan
* 4 Weeks 100% Paid Parental Leave
* Career Development
* Whole Person Well-being Resources
* Mental Health Resources and Support
* Pet Benefits
Schedule:
Full time
Shift:
Night (United States of America)
Address:
701 WINTHROP AVE
City:
GLENDALE HEIGHTS
State:
Illinois
Postal Code:
60139
Job Description:
Maintains the quality management of the Point of Care Testing (POCT) program in adherence to applicable regulations and accreditation standards.
Develops, implements, and maintains POCT policies and procedures.
Ensures all testing personnel receive required training and competency assessments, maintaining appropriate documentation.
Provides technical oversight for instrumentation, method evaluations, implementation, correlations, and validations for in-house departments.
Reviews quality control, patient results, and other quality assurance documentation; coordinates proficiency testing performance and results for testing.
The expertise and experiences you'll need to succeed:
QUALIFICATION REQUIREMENTS:
Bachelor's (Required) Clinical Laboratory Technologist (TN) - EV Accredited Issuing Body, Medical Laboratory Scientist MLS (ASCP) - EV Accredited Issuing Body, Medical Lab Scientist (MLSAMT) - EV Accredited Issuing Body, Medical Technologist (MTAAB) - EV Accredited Issuing Body
Pay Range:
$28.21 - $52.47
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
$35k-44k yearly est. 7d ago
Patient Experience & Front Office Coordinator
American Dental Associates Ltd. 3.9
Patient care coordinator job in Chicago, IL
Full-Time | Modern Healthcare Practice | Growth Opportunity This is not a traditional front desk role. We're looking for a Patient Experience & Front Office Coordinator-someone polished, confident, and organized who enjoys being the connector between people, systems, and care. If you like fast-paced days, clear structure, and having real responsibility, this role is designed for you.
Dental experience is not required. We provide training. What matters is your ability to communicate clearly, stay organized, and confidently guide patients through scheduling, treatment plans, insurance, and payments.
What You'll Be Doing
Creating a smooth, professional experience from the first phone call to check-out
Managing a busy phone line and scheduling appointments efficiently
Reviewing treatment plans and helping patients understand insurance and costs
Collecting copays and payments with confidence and professionalism
Keeping patient information accurate across multiple systems
Working closely with clinical and leadership teams to keep the day running smoothly
Who This Role Is Great For
Strong communicators who are comfortable on the phone and in person
People who enjoy computer-based, detail-oriented work
Problem-solvers who take ownership and think ahead
Professionals who aren't intimidated by numbers, insurance, or money conversations
Candidates looking for a long-term, growth-focused role
Why People Stay in This Role
Structured training and clear expectations
Modern systems and organized workflows
A team environment that values accountability and professionalism
Opportunity to grow within a multi-location healthcare organization
Benefits Include (waiting period applies)
Paid Time Off + Paid Holidays
Health Insurance
401(k) with Employer Match
Employee Discounts on Dental Services
Bonus Opportunities
Supportive team environment and clear path for growth
If you're confident, organized, and ready for a role that blends people skills with real responsibility, we'd love to meet you.
$29k-39k yearly est. 1d ago
Emergency Department (ED) Registrar - 2nd Shift - 249531
Medix™ 4.5
Patient care coordinator job in Chicago, IL
We are seeking three (3) full-time ED Registrars to join a fast-paced Emergency Department team. This is a highly patient-facing role for someone who thrives in an active environment and enjoys making a difference at the front end of patientcare.
About the Role
As an ED Registrar, you'll be responsible for ensuring patients are checked in accurately, efficiently, and compassionately. You'll rotate between desk and bedside registration, spending much of your shift on the move throughout the Emergency Department.
Day-to-Day Responsibilities
Greet and register patients in the Emergency Department and other inpatient/outpatient areas
Verify demographic and insurance information with accuracy
Collect insurance details and complete pre-collections when possible
Assist patients from arrival through hand-off to clinical staff
Support scheduled and walk-in patients for ER visits, diagnostic testing, procedures, and admissions
Maintain professionalism and urgency in a high-volume, high-acuity setting
This role requires frequent walking and the ability to work quickly and calmly in a busy ED environment.
Training
4-6 weeks of training in ER and Admissions
Training is Monday-Friday
Preferably on 2nd shift (2:00 PM-10:00 PM), but may require 1st shift initially (8:00 AM-4:00 PM)
Required Skills
Insurance knowledge
Registration experience
Strong customer service skills
Comfortable in a patient-facing role
Available Full-Time Shifts
2:00 PM - 10:00 PM | Days Off: Sunday & Friday
3:00 PM - 11:00 PM | Days Off: Wednesday & Thursday
3:00 PM - 11:00 PM | Days Off: Sunday & Monday
$28k-35k yearly est. 4d ago
Trading Application Support Front Office
Quanteam-North America (Rainbow Partners Group
Patient care coordinator job in Chicago, IL
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Context :
Our client, a leading player in Global Markets based in Chicago, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit.
Your Role :
Act as the main point of contact for traders, building trusted relationships with Front Office desks.
Handle Level 1 functional support: user requests, incident management, escalation, and follow-up.
Gather and document business requirements, conduct functional testing, and support production releases.
Collaborate with IT development teams (local and global) to deliver system enhancements.
Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.).
Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations.
What We're Looking For :
Bachelor's degree in Computer Science, Finance, or related field.
Solid experience as an IT Business Analyst or IT Support Analyst within Front Office - Equity Derivatives.
Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management.
Confortable working on Unix/Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.).
Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet.
Experience working with relational and no-relational databases (good SQL skills).
Knowledge of FIX and other order/rfq/trading protocols.
Excellent communication and stakeholder management skills, customer-focused mindset.
Ability to multi-task, prioritize, and thrive in a fast-paced trading environment.
Knowledge of Agile methodologies is a plus.
This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.
$29k-37k yearly est. 1d ago
Patient Coordinator
Aspen Dental 4.0
Patient care coordinator job in Chicago, IL
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a PatientCoordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full Time
Salary: $20 - $22 / hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference
As a PatientCoordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
Balance nightly deposits and credit card processing
Additional tasks as assigned by the Manager
Preferred Qualifications
High school diploma or equivalent
Strong communication and interpersonal skills with an ethical mindset
High regard for time management
Organized and detail oriented
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
* May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$20-22 hourly 1d ago
Patient Service Representative
Connect Search, LLC 4.1
Patient care coordinator job in Warrenville, IL
Job Title: Patient Service Representative
Type: Full-Time Contract to Hire
Schedule: Monday - Friday and Rotating weekends
Pay Range: $19-20/hr
Benefits: For eligible employees, we offer Health, Dental and Vision insurances, in addition to a 401(k).
Connect Search LLC has partnered with a major health system in the Chicagoland area and is seeking dedicated Patient Service Representatives. These roles are vital to ensuring a seamless patient registration process and delivering top-notch customer service.
Job Responsibilities
Greet and check in patients upon arrival.
Schedule, reschedule, and confirm patient appointments.
Verify patient insurance coverage and process billing information.
Collect copays, outstanding balances, and process payments.
Maintain and update patient records in the electronic health system (EPIC).
Answer phone calls, respond to inquiries, and provide general assistance.
Coordinate referrals and pre-authorizations with insurance providers.
Assist with patient registration, consent forms, and documentation.
Communicate with healthcare providers to facilitate patientcare.
Ensure HIPAA compliance and maintain patient confidentiality.
Required Skills & Qualifications
Strong customer service and communication skills.
Experience with medical office procedures and insurance verification.
Proficiency in using scheduling and electronic medical records (EPIC) software.
Ability to multitask and work in a fast-paced environment.
Knowledge of HIPAA regulations and medical terminology.
High school diploma or equivalent; some roles may require healthcare-related certification.
$19-20 hourly 5d ago
Patient Care Coordinator
Senior Medical Officer (Physician) In Atlanta, Georgia 4.5
Patient care coordinator job in Lisle, IL
WELLBE INTRODUCTION
The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.
GENERAL SUMMARY
Our PatientCareCoordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinatingcare with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient.
SKILLS & COMPETENCIES
Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care.
Updates and maintains all digital client records and assist in transitioning hard copy records to digital format
Acts as a community resource for the patient
Conduct patient scheduling, registration and eligibility verification
Manage patient medical records as appropriate
Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate
Answer patient non-clinical questions and explains the process
Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources.
Ensures all appropriate patient information is in the EMR
Provide positive customer service and treat all patients and staff with respect
Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged
Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings
Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS)
Completes next day visit chart prep
Utilize reporting to help providers track, meet and exceed team goal,
Other tasks needed to accomplish team's objectives/goals
Job Requirements
Educational/ Experience Requirements:
High school graduate or GED
License, Certification, Registration
N/A
Required Skills and Abilities:
2+ years of patient facing experience working for a healthcare practice or hospital
Current BLS card for healthcare providers or willing to obtain
EMR documentation experience preferred
High level of professionalism
Strong customer geriatric focus/service skills
Strong computer skills, including Word, Excel, and PowerPoint
Strong verbal, written, presentation, and interpersonal communication skills
Pay Range: $40k to $50k
Work Environment: 4 days in office, 1 day at home
Travel requirements: N/A
Sponsorship Statement
WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
Pay Transparency Statement
Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws
Safety-Sensitive Statement
This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations.
Drug Screening Requirement
As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties.
Background Check Statement
Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations.
Equal Employment Opportunity (EEO) Statement
WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.
Americans with Disabilities Act
WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at ***********************
At-Will Employment Statement
Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract.
Disclaimer
This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role
$40k-50k yearly Auto-Apply 6d ago
"Urgent Care Marketing: Drive Patient Engagement and Boost Growth!"
Afc Urgent Care 4.2
Patient care coordinator job in Naperville, IL
Company Overview: Our reputable urgent care facility is committed to providing convenient and high-quality healthcare services to our community. We prioritize accessibility, efficiency, and exceptional patient experiences. As we continue expanding our services and reach, we seek a talented and dedicated Marketing Specialist to join our team and help us effectively promote our urgent care services. Job Summary: The Marketing Specialist for our urgent care facility will play a key role in developing and implementing strategic marketing initiatives. Your primary objective will be to increase patient awareness, enhance our brand presence, and drive patient engagement. The successful candidate will possess a strong background in healthcare marketing, a creative mindset, and the ability to thrive in a fast-paced environment. Responsibilities: · Develop and execute comprehensive marketing strategies to promote our urgent care services and increase patient acquisition.· Conduct market research to identify trends, competitors, and opportunities for differentiation. · Create compelling marketing campaigns across multiple channels, including digital, social media, print, and traditional advertising. · Manage and optimize our online presence, including the website, social media platforms, online directories, and review sites.· Collaborate with internal teams to develop engaging content for marketing materials, blog posts, newsletters, and press releases. · Plan and coordinate community outreach events, health fairs, and partnerships to raise awareness of our urgent care services. · Monitor and analyze marketing performance metrics to measure campaign effectiveness and make data-driven decisions. · Stay updated with industry trends, emerging marketing strategies, and technological advancements with cross-functional teams, including providers, administrators, and operational staff, to align marketing strategies with business objectives. · Maintain and strengthen relationships with referral sources, community organizations, and key stakeholders. · Monitor industry regulations and compliance requirements related to marketing activities. · Build and maintain relationships with local law firms, employers, insurance companies, and referral sources in the workers' compensation and personal injury space to expand our network and drive patient referrals. Qualifications: · Proven experience in marketing roles, preferably within the healthcare industry. · Strong understanding of marketing principles, strategies, and tactics. · Proficiency in digital marketing platforms, social media management, and content creation. · Excellent written and verbal communication skills. · Creative thinker with the ability to generate innovative ideas and campaigns · Strong analytical skills and the ability to interpret data to drive marketing decisions · Exceptional organizational and project management abilities · Knowledge of healthcare industry regulations and compliance considerations is preferred.
American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest-growing companies in the U.S. We offer a fast-paced, collaborative environment with health benefits and opportunities for advancement within a growing organization. We have locations in Willowbrook, IL and coming soon in Naperville, IL.
$42k-48k yearly est. Auto-Apply 60d+ ago
Part-Time Patient Care Coordinator - Front Desk | No Nights, On-Call or Weekends!
Communications & Power Industries 4.8
Patient care coordinator job in Munster, IN
CPIhealth is a multidisciplinary team dedicated to providing compassionate and comprehensive care to individuals experiencing chronic pain. With state-of-the-art facilities, advanced technology, and a collaborative environment, we offer a platform for healthcare providers to excel in their specialties while making a profound difference in the lives of those we serve.
As you consider your next career move, we invite you to join us in redefining pain management through innovation, expertise, and a commitment to improving patient outcomes. Together, we can shape the future of healthcare and positively impact countless lives.
We have an immediate need for a dependable and experienced individual to join our medical team as a part-time PatientCareCoordinator - Front Desk for our ASC based in Munster, IN.
Responsibilities
Serves patients by greeting and helping fill out registration paperwork upon check in.
Schedule patients into ECW for procedures as received from other facilities, and coordinate with other facilities to maintain schedule for multiple providers.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
Maintains operations by following policies and procedures, reporting needed changes.
Manage patient accounts by verifying insurance, updating personal and financial information at each visit, confirming eligibility and benefits, and securing required pre-certifications and authorizations for scheduled procedures.
Create charts and schedules for each procedure day (includes labels, nursing packets and insurance information).
Provide information concerning outstanding patient balances and collect outstanding funds.
Collect co-pays and create patient receipts.
Apply appropriate customer service skills and proactive communication when dealing with patients. Speaks clearly and in a mature, professional manner.
Answer a multi-line telephone and route callers to the appropriate person.
Maintain the patient waiting area.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing all needs on the weekly order sheet and scheduling equipment service and repairs.
Demonstrate CPIhealth values with every encounter: Patient Centered, nurturing, teamwork, integrity, and innovation.
Provides clear explanations of appropriate patient-related policies and always maintains safety and dignity of patients.
Ensure all vendors/visitors sign-in and wear appropriate identification.
Responsible for incoming cash, checks and credit card receipts until balanced and deposited by manager/designee.
When needed, open and sort all office mail.
Scanning paper records/charts received to appropriate patient's chart in EMR and maintaining said records.
Contributes to team effort by accomplishing related results as needed.
Performs other duties as assigned to support the mission, values, and strategies of CPIhealth.
This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification and are subject to change as the employer's needs and the job change.
Requirements
High School diploma or equivalent.
Recent front desk experience in a medical setting.
BLS certified a plus.
Knowledge of medical terminology and medical environment a plus.
Knowledge of insurance a plus.
Exceptional customer service skills.
Ability to multi-task, problem solve, and prioritize tasks based on urgency.
Friendly, positive and professional demeanor.
Ability to work cooperatively and communicate effectively with others.
Flexibility, promptness, and desire to be a team player.
Excellent organizational, oral, and written communication skills.
Exceptional attention to detail with emphasis on accuracy and efficiency.
Pay rate: $16 - $18 per hour, depending on experience
Schedule: Part-time, 18-24 hours, Monday/Wednesday/Thursday
$16-18 hourly 8d ago
Patient Care Coordinator
AEG 4.6
Patient care coordinator job in Elk Grove Village, IL
PatientCareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$47k-60k yearly est. 1d ago
Dental Patient Care Coordinator
High End Hiring
Patient care coordinator job in Cicero, IL
Join our practice as a New PatientCareCoordinator! We are a forward-thinking organization dedicated to delivering top-notch dental care. As our New PatientCareCoordinator, you will play a crucial role in ensuring our patients receive outstanding care and support throughout their dental care journey. We see about 150 new patients per month so you will be busy!
Your responsibilities will include scheduling appointments, coordinatingpatient records, and providing a welcoming environment for all patients. We are looking for a passionate individual who is organized, detail-oriented, and has exceptional communication skills.
If you are ready to make a positive impact in the dental field and grow your career with us, we encourage you to apply!
We train our staff to be the very best - must be willing to learn.
MUST be fluent in Spanish and English.
Monday - Thursday 8:45 - 5
Friday - 8:45 - 2:30
Saturdays(2-3 per month): 7:45 - 2:30
Paid overtime when you go over 40 hours.
#IND
Requirements
Previous experience in a dental office setting
Some treatment coordinator or sales skills a plus
MUST be fluent in Spanish and English
Comfortable with making calls and handling large quantities of emails
Excellent organizational and multitasking abilities
Strong verbal and written communication skills
Proficient in using computers and healthcare management software
Benefits
Job Type: Full-time
Pay: $23 - $28 per hour plus monthly bonuses
Benefits:
401(k) matching
Dental in office
Health insurance
Paid time off
Paid vacation
Monthly bonuses
$23-28 hourly Auto-Apply 4d ago
Patient Care Coordinator
Sonrava
Patient care coordinator job in Skokie, IL
We are looking for a PatientCareCoordinator to join the team!
The PatientCareCoordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$27k-42k yearly est. Auto-Apply 60d+ ago
Sleep Patient Care Coordinator
Chicago ENT
Patient care coordinator job in Skokie, IL
Job Description
PatientCareCoordinator
Our friendly and skilled PatientCareCoordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinatingpatient documentation, and eligibility/schedule review to ensure a smooth flow for our providers' schedules. This role is full-time. The primary location is Skokie, with occasional travel to other locations as needed.
This role will report to the Scheduling Lead.
PRIMARY RESPONSIBILITIES of the PATIENTCARECOORDINATOR
Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments.
Ensure appropriate and accurate data entry of patient information.
Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance.
Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system.
Courteously collect outstanding balances and copayments in advance of patient appointments.
Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems.
Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner.
Assist with group administrative tasks including:
Sorting faxes
Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe
Monitoring tasks assigned internally to "User, Scheduler" and "User, Front Desk" as assigned by the Scheduling Lead
Responding to voicemail messages and Glacial inquiries
Reviewing provider schedules for accuracy and rescheduling as needed
Monitoring the ******************* general email box
Registering patients referred to the practice
Patientcarecoordination including outreach to patients, primary care providers, and/or other specialist offices
Other duties as individually assigned
REQUIRED QUALIFICATIONS of the PATIENTCARECOORDINATOR
High school diploma or equivalent required
Ability to work within an EMR database and navigate through a Windows environment required
Flexibility in your work schedule for 6:30AM-6:30PM (40 hours per week)
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy
PREFERRED QUALIFICATIONS of the PATIENTCARECOORDINATOR
1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist
Bilingual (Spanish)
Experience working in a Sleep or ENT Specialist Office
SUPERVISORY RESPONSIBILITY of the PATIENTCARECOORDINATOR
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS of the PATIENTCARECOORDINATOR
All employees are required to provide proof of vaccination or exemption.
WAGE of the PATIENTCARECOORDINATOR
$18-22.00 + Travel Reimbursement
ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.
All applicants should be aware that employment is contingent upon the successful completion of a background check and drug screening. Failure to provide accurate information or pass these requirements may result in withdrawal of the employment offer.
$27k-42k yearly est. Easy Apply 21d ago
Patient Care Coordinator
Sonrava Health
Patient care coordinator job in Skokie, IL
We are looking for a PatientCareCoordinator to join the team! The PatientCareCoordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$27k-42k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Great Lakes Dental Partners 3.7
Patient care coordinator job in Lake Zurich, IL
Part-time Description
Seeking a part time PatientCareCoordinator at Manus Dental Lake Zurich!
Where your smile matters just as much as the patients'
Ready to bring your talents to a practice where the team is tenured, the vibe is warm, and the patient flow is steady and lovely?
Look no further than Manus Dental Lake Zurich-a beautifully maintained, high-performing practice with a reputation for excellence and a team that feels more like family.
We're on the hunt for a PatientCareCoordinator who's ready to shine at the front desk, provide outstanding support to patients, and be the heartbeat of our daily operations.
Why You'll Love It Here:
A beautiful, modern practice nestled in scenic Lake Zurich
A supportive, long-standing team that knows and loves their patients
A consistent, well-managed patient flow that makes your day smooth and rewarding
A chance to join one of the leading practices in the Great Lakes Dental Partners network
Daily Vibes & Responsibilities:
Be the friendly face and voice of the practice-answering calls, welcoming patients, and managing schedules
Keep patient records accurate, up to date, and complete
Handle questions, concerns, and scheduling needs with empathy and professionalism
Coordinate seamlessly with the clinical team to keep patient visits smooth and on time
Participate in team huddles and training-because we're always learning and growing
Help maintain a clean, fully stocked, and organized front desk area
Perks & Benefits You'll Love:
Dental insurance included
Scrub allowance (look good, feel good!)
Ongoing training + growth opportunities
401(k) retirement plan
If you're a dental admin rockstar or rising star with a heart for patientcare and a love for teamwork-we want to hear from you!
Apply now and bring your passion to a place where patients are loyal, teammates are like family, and every day feels like a win.
#INDDENTAL
Requirements
What We're Looking For:
1+ year of dental experience
Strong customer service and communication skills
Confidence juggling a fast-paced schedule with a calm, can-do attitude
Detail-oriented with top-notch organization
A passion for creating a welcoming, patient-first experience
Your Office Schedule:
Monday 7am to 4pm
Tuesday 7am to 5pm,
Thursday Open (7am - 3:30pm) or Close (10:30am - 7pm) alternating weeks
Salary Description Up to $25/hour + monthly bonus
$25 hourly 60d+ ago
Patient Care Coordinator
Wellbe Senior Medical
Patient care coordinator job in Lisle, IL
WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.
GENERAL SUMMARY
Our PatientCareCoordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinatingcare with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient.
SKILLS & COMPETENCIES
* Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care.
* Updates and maintains all digital client records and assist in transitioning hard copy records to digital format
* Acts as a community resource for the patient
* Conduct patient scheduling, registration and eligibility verification
* Manage patient medical records as appropriate
* Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate
* Answer patient non-clinical questions and explains the process
* Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources.
* Ensures all appropriate patient information is in the EMR
* Provide positive customer service and treat all patients and staff with respect
* Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged
* Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings
* Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS)
* Completes next day visit chart prep
* Utilize reporting to help providers track, meet and exceed team goal,
* Other tasks needed to accomplish team's objectives/goals
Job Requirements
Educational/ Experience Requirements:
* High school graduate or GED
License, Certification, Registration
* N/A
Required Skills and Abilities:
* 2+ years of patient facing experience working for a healthcare practice or hospital
* Current BLS card for healthcare providers or willing to obtain
* EMR documentation experience preferred
* High level of professionalism
* Strong customer geriatric focus/service skills
* Strong computer skills, including Word, Excel, and PowerPoint
* Strong verbal, written, presentation, and interpersonal communication skills
Pay Range: $40k to $50k
Work Environment: 4 days in office, 1 day from home
Travel requirements: N/A
Sponsorship Statement
WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
Pay Transparency Statement
Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws
Safety-Sensitive Statement This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations.
Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties.
Background Check Statement
Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations.
Equal Employment Opportunity (EEO) Statement
WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.
Americans with Disabilities Act
WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at ***********************
At-Will Employment Statement
Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract.
Disclaimer
This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role
$40k-50k yearly Auto-Apply 6d ago
TeamVision - Patient Care Coordinator
Essilorluxottica
Patient care coordinator job in Downers Grove, IL
Requisition ID: 901325 Store #: Rosin Eyecare - Downers Grove Position: PatientCareCoordinatorTotal Rewards: Benefits/Incentive Information Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we've remained completely focused on treating our patients like we would treat members of our own family. This commitment has fueled our success, allowing us to expand across the region and ensure that better vision is never too far out of sight. Our expert team of Optometrists, Ophthalmologists, and LASIK surgeons are dedicated to their specialties and each have extensive training in their respective field. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups. We're constantly incorporating cutting-edge technology and the latest techniques to provide a modern approach to eye care.
As part of our team, you will have access to tailored professional development opportunities to ensure you have the right skills to succeed in your new role. Our people are our strength and are always an integral part of our success. If customer service and fashion/styling is your forte then we would like you to apply at Rosin and allow us to help you break into this field of endless learning and growth.
Rosin is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
Pay Range: $17.75 - $23.16
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Chicago
Job Segment:
Nursing, PatientCare, Medical, Ophthalmic, Optometry, Healthcare
$17.8-23.2 hourly 30d ago
Patient Care Coordinator/ Engager
Lucid Hearing Holding Company 3.8
Patient care coordinator job in Evanston, IL
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Evanston, IL
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 60d+ ago
Patient Care Coordinator
Clarity Clinic
Patient care coordinator job in Arlington Heights, IL
In this role, you will:
Work closely with providers, clinical leadership, and operations staff to support appointment scheduling, patient communication, medication coordination, insurance verification, and more. You will also act as a liaison between patients and providers, helping patients navigate their mental health care with professionalism, warmth, and clarity.
Key Responsibilities: Patient Communication & Support
Provide exceptional customer service via phone, email, SMS, and patient portal
Serve as the welcoming, professional first point of contact for new and returning patients
Address inquiries, appointment scheduling, medication requests, and carecoordination
Assist with patient emergencies or admissions in a calm, supportive manner
Electronic Medical Records (EMR) & Patient Management
Accurately maintain and update patient records
Support communication of provider messages, appointment reminders, and follow-ups
Generate and review reports to ensure smooth, efficient patientcare
Medication Coordination
Facilitate medication refill requests and coordinate with pharmacies and providers
Support patients with clear communication regarding medication policies and timelines
Insurance Navigation & Billing
Explain coverage, co-pays, deductibles, and prior authorizations in patient-friendly terms
Verify insurance coverage and collect payments professionally and compassionately
Ensure accurate billing and reconcile daily payment batches
Clinical Operations
Greet, check in, and check out patients in a friendly and timely manner
Support provider scheduling and maximize appointment slot utilization
Assist with clinic operations and leadership initiatives as needed
Qualifications
Associate degree (Bachelor's preferred)
Minimum of 1 year experience in a healthcare or customer service role
Strong communication skills with a warm, empathetic approach to patientcare
Detail-oriented with strong organizational and problem-solving abilities
Ability to work across multiple locations if needed
Proficiency in healthcare technology and EMR systems
Perks & Benefits:
Compensation: $20.00-$24.00 per hour (Full-time)
Full comprehensive benefits package including health, dental, vision, EAP services and more
Monthly Wellness Services Reimbursement
401k match up to 4%
Opportunities for growth and professional development
Accrued PTO and sick/wellness days
We celebrate diversity when it comes to all backgrounds and identities, and we encourage applications from minorities, LGBTQ+ individuals, candidates of all ages, and nontraditional backgrounds. Clarity Clinic an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Please stay alert to protect yourself from sophisticated job scams during the recruiting process. Only emails that come from claritychi.com are legitimate recruiting messages. Our HR Team will not send emails from other domains, or message you using WhatsApp or text messaging. We conduct all interviews by phone or video, and we will never ask you for money or to download software either during the interview process, credentialing or during our onboarding process. More tips from the FTC to avoid job scams: **************************************************************************************
How much does a patient care coordinator earn in Skokie, IL?
The average patient care coordinator in Skokie, IL earns between $22,000 and $52,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Skokie, IL
$34,000
What are the biggest employers of Patient Care Coordinators in Skokie, IL?
The biggest employers of Patient Care Coordinators in Skokie, IL are: