Patient care coordinator jobs in Smyrna, GA - 581 jobs
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Patient Care Coordinator
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Patient Service Representative
Patient Advocate
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Patient Services Associate-Bilingual
Pediatrix Medical Group
Patient care coordinator job in Lawrenceville, GA
**Bilingual Required**
Responsibilities
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front‐office workflows. The Patient Services Associate interacts with patients by greeting and providing check‐in prior to an appointment, collecting payments, communicating about waiting times, and supporting check‐out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinatepatient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high‐quality care to every patient, every day.
Patient Reception & Check‐In/Check‐Out
Welcome patients and visitors in a professional, friendly manner.
Register and check in patients; verify demographic and insurance information.
Collect copayments and outstanding balances.
Schedule follow‐up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
Schedule new and follow‐up appointments, including diagnostic testing according to clinical protocol.
Confirm, reschedule, and communicate changes or delays promptly.
Manage high‐volume incoming calls using proper telephone etiquette.
Record accurate messages and route inquiries to appropriate team members.
Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
Review and update patient demographics and insurance information.
Verify insurance eligibility and benefits prior to appointments.
Obtain and document pre‐authorizations and referrals as required.
Communicate coverage issues or policy changes to patients before visits.
Assist patients with insurance inquiries and time of service payment expectations.
Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
Prepare daily clinic schedules and complete chart prep for upcoming appointments.
Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
Provide compassionate assistance and resolve patient concerns promptly.
Ensure patient confidentiality and compliance with HIPAA regulations.
Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
2‐3 years recent experience in a related position in medical office setting preferred
Strong computer knowledge (Microsoft office) preferred
Experience in coding, office billing, insurance and government payer regulations, and other third‐party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
Knowledge of medical terminology
Superior customer service skills
Excellent verbal and written communication
Ability to work in a fast‐paced environment
Ability to work on multiple projects at one time
Ability to work as a team player
Ability to prioritize responsibilities and meet deadlines
Ability to work in a high stress environment.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality‐improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: **************************
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$24k-32k yearly est. 20h ago
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Dietary- Patient Service Representative
Adventhealth 4.7
Patient care coordinator job in Rome, GA
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
501 REDMOND RD NW
**City:**
ROME
**State:**
Georgia
**Postal Code:**
30165
**Job Description:**
**Shift** : **Monday-Friday 1-9pm, every other weekend**
+ Ensures confidentiality of employee, patient, and hospital information.
+ Collects accurate data from patients and verifies patient eligibility during pre-registration and registration.
+ Assesses authorization needs to ensure payment from payors.
+ Performs clerical duties for admitting and registering patients. Assist self-pay patients in completing financial questionnaires.
+ Other duties as assigned.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
High School Grad or Equiv (Required)
**Pay Range:**
$15.43 - $24.68
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Patient Experience
**Organization:** AdventHealth Redmond
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150658796
$15.4-24.7 hourly 1d ago
Patient Advocate
Corps Team 4.0
Patient care coordinator job in Milton, GA
A typical day for a Patient Advocate is utilizing systems/technology and coordinating efforts between patients, the patient doctor's offices, and the drug manufacturers to acquire and maintain required documentation to facilitate obtaining the patient/member's medication at no cost to the patient/member.
The Patient Advocate will spend approximately 40-70% of their time on phone calls coordinating with doctors and patients to facilitate processes and collaborating with team members to ensure timely and responsive customer service. The other portion of time will include working in multiple systems documenting task statuses, updating key information, pulling data and reports. It will also include administrative responsibilities to include completion of the required paperwork for processing orders.
Patient Advocates must have professional, personable, and caring communication skills, particularly over the phone. The ability to gain trust from the patients/members is a critical component of this role and is needed to obtain the sensitive and key information necessary to fulfill orders. The Patient Advocate must be self-driven and motivated with the ability to work under minimal supervision in a professional environment while meeting scheduled activities in a timely and efficient manner. Patient Advocate teams are highly collaborative, member focused and goal oriented.
Duties and Responsibilities:
Follow communication scripts when managing a member's communications.
Build sustainable and trusting relationships with customers by going above and beyond providing amazing customer service.
Adhere to established standards and guidelines with ability to help to recommend improved procedures.
Inbound/outbound calls with customers to inform them of the company's solutions and maintain accurate information.
Help members understand the program by answering questions and explaining procedures and providing general information.
Call doctors' offices to obtain and maintain members' current prescriptions.
Document member activities, phone call results and communication in our systems/software.
Complete required paperwork adhering to compliance standards.
Maintaining patient confidentiality and compliance regulations such as HIPAA.
Required Skills and Qualifications:
Excellent communication skills, both written and verbal.
Substantial active listening skills.
A patient and empathetic approach and attitude.
Customer focus and highly adaptable to different personality types.
Exceptional interpersonal and rapport building skills.
Vigorous time management, organizational skills and attention to detail.
Phone skills including the ability to incorporate appropriate phone etiquette.
Creative solutions seeking.
Comfortable working in fast paced environments.
Adaptability and flexibility.
Technically savvy, comfortable working with data input and reporting in multiple systems and learning new technology. Solid proficiency with Microsoft applications.
Willingness and ability to learn about company's products, services, and processes.
Coachable with a willingness to learn and a desire to succeed.
Process oriented, with a focus on continuous improvement.
Self-Motivated.
Strong data input skills.
Job Experience Preferences:
Experience as a Pharmacy technician is strongly preferred.
Experience in a highly customer service-oriented role.
Experience in a Call Center or Customer Support environment.
Compensation is commensurate with experience.
$34k-41k yearly est. 4d ago
Patient Advocate - Northeast Georgia Health System
Aramark Corp 4.3
Patient care coordinator job in Gainesville, GA
The Patient Advocate will manage and maintain the HCAHPS program in the facility. The patient advocate acts as a liaison between the healthcare facility and the environmental services department to ensure patient satisfaction. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibilities
Monitor HCAHPS Scores and assess current action plans for improvement.
Provide EVS Director with weekly HCAHPS reports with detailed
Create reports, monitor trends to implement appropriate action plans.
Round on patients within 24 hours of their admission to the facility.
Assess current satisfaction levels after admission and to educate patients on expected service
Follow up with management daily to recover patient satisfaction when satisfaction is less than excellent and to ensure that issues are
Update the daily tracking log for patient admit rounds and discuss details in daily meetings.
Manage AIDET during rounds and reinforce with hourly team members.
Work in tandem with Director on AIDET training for team members.
Manage Hospitality 101 program, including training and reinforcement with hourly team members.
Work with facility guest services department to align department action items with facility action items to improve HCAHPS results.
Other duties and tasks as assigned by manager.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
High School Diploma or equivalent required.
Must be physically able to lift, lower, push and pull objects up to 50 lbs. unassisted.
Ability to stand, climb, bend, stoop and ,crouch for extended periods of time.
Must be able to initiate and maintain good customer and co-worker relationships in a team environment.
Must have the ability to follow oral or written instructions and directions.
Must be able to communicate effectively with both written and verbal skills.
Bi-lingual preferred (English and Spanish).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Gainesville GA
$29k-36k yearly est. 2d ago
Credentialing Specialist
Dunhill Professional Search & Government Solutions
Patient care coordinator job in Forest Park, GA
Processes credentialing and re-credentialing applications for the client. Reviews applications and prepares verification letters. Contacts various departments, licensing agencies, and insurance carriers to complete credentialing and re-credentialing applications. Provides support to the client in the collection and query of credentials of members of the client.
Conducts Primary Source Verification (PSV) of credentials such as licenses, certifications, registrations, professional school education, postgraduate, residency, or specialty training, board certifications, work history, and current references.
Conducts queries through the National Practitioner Data Bank (NPDB), the Defense Practitioner Data Bank (DPDB), the Department of Health and Human Services (DHHS) and TRICARE sanction data banks.
Collects professional/peer references and completed clinical privileges, demographics, military and civilian practice history (including adverse privileging actions and malpractice history), health status, documentation of contingency and continuing education training, national provider identification number, and for non-personal services contract providers malpractice insurance information.
Accurately loads appropriate data in the DoD Centralized Credentials Quality Assurance System (CCQAS). Keeps records and documentation of the applications and verifications maintained.
Establishes and maintains updated CCQAS records.
Researches and solves credentialing/re-credentialing problems; escalates more complex issues as appropriate.
Tracks status of credentials for healthcare practitioners and provides required documents to clients to make accession, credentialing and privileging (C&P) decisions.
Maintains relationships with Military Treatment Facilities and supported customers.
Ensures providers are credentialed, appointed, and privileged with health plans, hospitals, and patientcare facilities.
Reviews records for regulatory compliance and quality assurance at a healthcare facility, insurance group, or similar organization, ensuring relevant regulations are met.
Minimum Qualifications
US Citizen with HS diploma or GED; Bachelor's Degree in healthcare or business field preferred
Certified Provider Credentialing Specialist (CPCS) preferred
2-5 years of experience performing physician credentialing at a medical group, hospital or health plan.
Must be able to Pass a government background check
Other Job Specific Skills
Strong customer focus, interpersonal, collaboration, written/verbal communication, prioritization and computer skills.
Strong attention to detail and good organizational capability.
Able to handle multiple simultaneous tasks and complete work projects in designed time frames.
Knowledge of Department of Defense credentialing guidelines preferred.
Experience using Centralized Credentials Quality Assurance System (CCQAS) and Defense Medical Human Resources System - internet (DMHRSi) a plus.
Ability to handle confidential information on a daily basis in a professional manner.
Ability to consistently maintain quality and production expectations.
Possess proof-reading skills sufficient for auditing documents.
Demonstrate familiarity with credentialing policies, guidelines, and regulations for the DoD credentialing process.
A comprehensive Musculoskeletal Team that consists of Neurology, Neurosurgery, Orthopedics, Physical Medicine & Rehabilitation, Interventional Pain Management, Chiropractic Medicine, and Physical Therapy. The group is seeking a Neurologist due to community growth and demand. Join a c ollaborative practice atmosphere in a cutting-edge office with technology and state-of-the-art facilities. Physicians have access to a large primary care referral base.
Practice Highlights
No ER Call, No Stroke Call
Outpatient After-Hours Phone Calls Only
Sub-specialty Interests welcome
Office-based EEG, Ambulatory EEG, 2 EMG/NCS Machines, EMG Chemo Denervation Equipment
Opportunity to read CT and MRI
Partnership Track
Generous Compensation with a full benefits package
About Northwest Georgia
1 hour to Metro Atlanta and 1 hour to Chattanooga Tennessee
75 minutes northwest of Downtown Atlanta
Designated as a Top 100 place to live by Forbes Magazine
The communities of Northwest Georgia boast a unique blend of hometown charm and international sophistication. NWGA is home to Smithsonian-affiliated museums, top-flight resorts, advanced sports facilities and renowned cycling trails, recreational lakes, and much more. Consistently recognized in the press as one of the best small towns in America, this town offers a vibrant downtown, diverse cultural offerings, excellent education, and numerous recreational choices.
DO-1
$34k-75k yearly est. 21d ago
Patient Care Coordinator
Results Physiotherapy 3.9
Patient care coordinator job in Roswell, GA
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a PatientCareCoordinator to join our team in Roswell, GA!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a PatientCareCoordinator?
A PatientCareCoordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our PatientCareCoordinators have excellent customer service skills.
PatientCareCoordinators learn new things - a lot! The PatientCareCoordinator multitasks in multiple computer programs each day.
A day in the life of a PatientCareCoordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The PatientCareCoordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$25k-36k yearly est. Auto-Apply 10d ago
Care Coordinator, BSW- CCSP
Visiting Nurse Health System 4.2
Patient care coordinator job in Flowery Branch, GA
CARECOORDINATOR, BSW - Gwinnett, Barrow & Hall Visiting Nurse Health System (Visiting Nurse) is hiring for a dynamic with a high EQ CareCoordinator, BSW, for our Members in Gwinnett, Barrow & Hall County. We seek a Social Worker, BSW, who provides case management activities necessary to meet the needs of clients assigned to the consolidated care team. This position is responsible for the development of individualized care management plans; implementation of the care plan through brokering and coordinating services; and the monitoring and evaluation of all clinical outcomes to ensure that services are provided in a professional, comprehensive, and cost-effective manner.
Who is Visiting Nurse Health System...
Serving the Atlanta Area for over 75 years, Visiting Nurse is a leading provider of home healthcare, long-term care at home, hospice, and palliative care services, helping patients and their loved ones receive care at home following an illness, surgery, or hospital stay.
Our vision is to be the first choice for patients, families, payers, and other healthcare providers when they need home healthcare services. To achieve patient and employee satisfaction scores and clinical outcomes within the top 10 percent of all home healthcare providers in the U.S. To continue to invest in our strong community partnerships, coordinatedcare solutions, top-performing workforce, and innovative technologies to improve affordability throughout the healthcare continuum. To be a financially strong organization where healthcare professionals prefer to work. For more information about Visiting Nurse, please visit vnhs.org.
In this position you will perform...
Coordination of Services:
* Arranges both CCSP and non-CCSP community-based services in collaboration with the RN carecoordinator, the client and family members.
* Coordinates Medicaid application team to assure that the CCSP is accessible to functionally impaired Medicaid eligible persons.
* Arranges emergency services as applicable.
* Coordinates with the lead agency or DHR as needed to assure that all components of CCSP are responsive to the needs of the client.
* Serves as the transition point and link between the assessment process and the effective delivery of direct services.
Assessment and Care Plan:
* Develops appropriate care plans in consultation with the client, client's family, and service providers.
* Implements the care plan and brokers the CCSP services.
* Complies with standards of promptness set forth by DHR policy regarding specific activities: Completes assessments within 5 days of referral. Follows up on direct services ordered within 10 days. Reviews care plan within the first 60 days of LOC date.
* Reviews care plans every 4 months at a minimum or more often as needed. Provides updated data monthly at a minimum for the purpose of reporting requirements. Completes a reassessment annually or refers to team RN for reassessment to avoid lapse of MD orders.
Documentation:
* Documents all care management activity and service-related information.
* Ensures that documentation is consistent with the format required by depart cognitive standards (i.e., progress notes reflect care plans.)
* Maintains confidential case records on all CCSP clients.
* Demonstrates the ability to follow through in a thorough and timely manner on tasks assigned by management team and requests made by patients/families, referral sources, and community.
* Documents appropriate follow up on client needs whether related to CCSP services or other community resource needs.
Financial:
* Limits amount and frequency of service to assure that costs do not exceed the limitations established by the Division of Aging Services and the Department of Community Health.
* Authorizes payment for service providers within the DHR standards of promptness following the service date.
Regulatory:
* Requests redetermination of the client's level of care prior to its expirations.
* Demonstrates knowledge and understanding of CCSP manual, Medicare and Medicaid regulations, physicians' orders and the standards of care.
* Demonstrates knowledge of and adheres to the policies and procedures of Visiting Nurse Health System.
General Duties:
* Maintains current knowledge of community resources to ensure that the care plan is realistic and to coordinate and/or arrange services to clients.
* Monitors service delivery to individual clients. Follows-up on each direct service to determine if it is being provided as appropriate and is effectively meeting the clients needs.
* Maintains current knowledge about the service standards for each CCSP service.
* Actively participates in interdisciplinary conferences to coordinatecare, problem-solve, and exchange views and information. Documents case conference activities and follow up.
* Complies with standards of promptness set forth by DCH and VNHS policy regarding specific activities:
Do you have a....
* Bachelor's degree in Social Work, Sociology, Psychology, or a related field
* Two years of experience in case management in a health care field
* Two years of experience with Medicare, Medicaid and other Funding Source
* Reliable transportation including a valid driver's license and proof of vehicle insurance
Benefits:
* Medical, Dental, and Vision insurance
* Employee Assistance Program
* Employee Discount
* Flexible Schedule
* Flexible Spending Account (FSA)
* Health Savings Account (HSA)
* Life insurance
* PTO and 9 Holidays
* 403b w/company match
Schedule:
* Full-time
* Monday- Friday
Compensation:
* This position pay range is $40,000- 60,000
Visiting Nurse is an equal opportunity employer and does not discriminate against qualified applicants based on based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact Visiting Nurse at ************.
#INDVN1
Full-time/ Monday- Friday
$40k-60k yearly 6d ago
Hospice Spiritual Care Coordinator
Guiding Light Hospice
Patient care coordinator job in Atlanta, GA
ARE YOU LOOKING FOR AN EMPLOYEE-CENTERED, PATIENT FOCUSED, LOCALLY OWNED HOSPICE?
We are an EMPLOYEE-CENTERED, PATIENT-FOCUSED, LOCALLY-OWNED organization that is offering a rewarding opportunity to make a meaningful impact in the lives of individuals and their families during challenging times. Our hospice agency is dedicated to providing exceptional care and support to patients and their loved ones as they navigate the journey towards the end of life. We are seeking compassionate individuals who share our commitment to providing comfort, dignity, and quality of life to those in need. If you're passionate about offering holistic care and creating a supportive environment, we invite you to explore the opportunities available within our hospice agency. Join Guiding Light Hospice today in making a difference every day.
BENEFITS
Highly Competitive Salary
Paid Weekly
401K with Company Match
Medical, Dental and Vision Insurance
Generous PTO Plan
Six Paid Holidays
Employee Centered Patient Focused Organization
HOSPICE SPIRITUAL CARECOORDINATOR
The Spiritual CareCoordinator is responsible for the provision of spiritual care services to patients and families/caregivers of Guiding Light Hospice, either directly or through coordination of care with other spiritual counselors.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
1. Assures spiritual assessment of patients and families/caregivers in the hospice program and appropriate services are rendered in a timely manner.
2. Facilitates the development of the individualized the plan of care by participating in the comprehensive assessment to meet identified spiritual needs.
3. Provides direct spiritual care to patients and families/caregivers.
4. Serves as liaison and support to community chaplains and spiritual counselors.
5. Maintains records of spiritual care services utilization and related activities for quality assurance, program development, and policies and procedures review and revision.
6. Documents direct services and ongoing communication with community chaplains and spiritual counselors.
7. Attends patientcare conference and interdisciplinary group meetings as a member of the interdisciplinary group.
8. Provides consultation, education, and support to the interdisciplinary group on spiritual care.
9. Recruits community chaplains, spiritual counselors, and spiritual care volunteers adequate to meet patient and family/caregiver needs by developing community contacts and offering education through congregations about hospice care.
10. Provides for funeral or memorial services for patients as requested.
11. Plans periodic memorial services to meet the needs of personnel, volunteers, and community clergy/spiritual counselors working with the hospice team.
12. Assists in supervision of spiritual care volunteers when assigned to patients/families/caregivers.
13. Actively participates in quality assessment performance improvement teams and activities.
14. Accepts and performs other related duties and responsibilities as required.
POSITION QUALIFICATIONS
1. Graduate of accredited seminary or school of theology (BD, MDiv or equivalent theological degree). Experience working with death and dying, individuals/family/caregiver.
2. Documentation of ordination or commission by a recognized faith group.
3. Completed at least one (1) unit of clinical pastoral education from a nationally recognized provider.
4. Ability to work as member of interdisciplinary group.
5. Comfort in an interfaith setting.
6. Ability to accept different lifestyles, cultures, beliefs, and values.
7. Ability to network with community clergy and congregations.
8. Knowledge of and commitment to hospice philosophy of care.
9. Hospice experience preferred.
10. Must be a licensed driver with an automobile that is insured in accordance with state or organization requirements and is in good working order.
$27k-41k yearly est. 60d+ ago
Patient Care Coordinator
Us Fertility
Patient care coordinator job in Atlanta, GA
Our team members choose to build their career home at Shady Grove Fertility because of the hope we inspire within our patients, the life we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to constantly improving the patient experience and pioneering research and development in one of the most exciting fields of medicine. Learn more about US Fertility Partner Practices.
Shady Grove Fertility is a founding partner of US Fertility, the nation's largest partnership of physician-owned and physician-led top-tier fertility practices. US Fertility offers business and digital solutions so that physicians and practice staff can focus on providing best-in-class patientcare. Highlights from across the US Fertility network 130,000+ babies born 65+ locations nationwide 15 embryology laboratories Culture of promoting from within Opportunities for career growth Ability to make a direct impact on patient lives Mission-driven commitment to research, innovation, and increasing access to affordable care Meet our family Interested in joining our family?
We have an immediate opening for a Full-time PatientCareCoordinator to join our team in our Buckhead, GA office. The schedule is working Mon.-Fri. from 7am-4pm.
How You'll Contribute: We always do whatever it takes, even if it isn't specifically our "job." In general, the Patient Services Representative is responsible for:
Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution
Provide timely feedback to the practice regarding service failures or patient concerns
Consult with patients regarding their benefits, coverage and financial options
Greet patients and visitors to the office and providing high level of customer service Required to work occasional weekends and holidays
What You'll Bring:
The skills and education we need are:
Minimum 2 years of applicable work experience
High School diploma required
Extensive knowledge of insurance/benefits, medical terminology and medical billing
Experience working in an OB/GYN office is a plus
Strong communication skills, independent worker, detailed-oriented, computer savvy
High level of customer service essential
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
Competitive pay + bonus
Comprehensive training
Medical, dental, vision, and 401(k) matching
Generous paid time off and holidays
Retirement plan
Tuition assistance
Ability to make an impact in the communities we serve
At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
How To Get Started:
To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.
$27k-41k yearly est. 60d+ ago
Fertility Patient Care Coordinator - Piedmont
Inception Family Career
Patient care coordinator job in Atlanta, GA
We are seeking a friendly, experienced PatientCareCoordinator - Piedmont. You will be responsible for initial patient contact following the physician consultation. Additionally, you will handle the full coordination of all prescreening requirements for IUI, IVF, FET treatment cycles up to the point where treatment is initiated. Once the physician has determined the treatment plan for the patient, you will be the primary contact for the patient and ensure all pre-screening documentation, testing, and consults are completed. The PatientCareCoordinator works closely with administrative, genetics and Third Party clinical staff.
Hours: 7:30am-4:00pm, Monday-Friday with some Saturday call rotation from 8 a.m. - noon.
Responsibilities include:
Answer/return patient calls and portal messages and answer questions or forward, as appropriate.
Schedule all appointments for blood work, semen analysis, uterine evaluations, genetic counseling, nurse consults.
Act as a liaison with the business office as needed, creating greater awareness of special circumstances dependent upon insurance.
Obtain proper consents for all treatment.
Maintain documentation between physician consult and start of treatment cycles for administrative tracking purposes.
Maintain patient's records, charts and pertinent information.
Manage prescreening checklist maintenance.
Qualifications:
High school diploma required, Bachelor's degree preferred or comparable experience in reproductive medicine
At least 1 year of MEDICAL ADMINISTRATIVE experience required.
Fertility experience is highly preferred.
Customer Service Driven
Ability to work independently and as part of a multidisciplinary team.
Effective organizational, communication and computer skills are a must.
Why You'll Love Working Here - Our Amazing Benefits:
Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee-only healthcare coverage option is also available.
Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
Plenty of Paid Time Off: Start with
18 days of PTO annually
and enjoy
11 paid holidays,
including one floating holiday to use as you choose!
Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable!
Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
Premium Calm Health Subscription: Enjoy a
free premium Calm Health app subscription
to support your mental wellness.
Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
$27k-41k yearly est. 60d+ ago
Patient Care Coordinator
Montijo Mouton Consulting
Patient care coordinator job in Atlanta, GA
Full\-time THE COMPANY Artisan Plastic Surgery (âArtisanâ) is a privately owned and operated, private equity sponsored plastic surgery practice that is part of Olympus Cosmetic Surgery Group LLC, based in Atlanta.
Founded in 2000 by award\-winning plastic surgeon Dr. Diane Alexander, MD, FACS, and joined in 2001 by Dr. Bernadette Wang\-Ashraf, MD, FACS, Artisan is the leading destination for advanced facial, body, and breast procedures. With locations across Atlanta in Sandy Springs and Johns Creek, Artisan blends unparalleled medical expertise with refined artistry to provide a comprehensive range of cosmetic and reconstructive treatments. Both surgeons are board\-certified by the American Board of Plastic Surgery and proud members of the American Society of Plastic Surgeons. Committed to precision, safety, and personalized care, they deliver tailored, natural enhancements that celebrate individuality and inspire confidence.
THE ROLE
Artisan is looking to hire an A\-player PatientCareCoordinator who will serve a crucial role in creating an exceptional end\-to\-end experience for Artisan patients and maintaining patient satisfaction throughout the patient onboarding process. The PatientCareCoordinator will be responsible for managing all patient interactions preoperatively and on non\-medical issues during a patient's lifetime involvement with Artisan.
As a PatientCareCoordinator, you will respond to all inbound leads, conduct proper pre\-qualification of leads, schedule consultations, respond to patient inquiries and feedback, attend consultations for continuity of the patient experience, and follow up with patients using practice CRM tools and automations.
Artisan is looking for an individual who is a self\- starter with a strong commitment to excellent customer service. The ideal candidate will be someone who excels in building rapport and clearly communicating with patients via phone, messaging, and in\-person. You must be comfortable working in an environment that is constantly changing and demonstrate the ability to manage and prioritize multiple tasks.
Key deliverables will include the following:
ï Manage inbound phone leads, online contacts, submissions, and requests for consultation.
ï Conduct visits for in\-person and online consultations to identify patient treatment objectives and develop a treatment plan.
ï Keep organized records and details regarding patient interactions and inquiries.
ï Greet patients in a professional, welcoming manner and assist them with their requests.
ï Serve as the primary consultation consultant and scheduler.
ï Maintain excellent communication and rapport with patients to ensure satisfaction and same\-day conversions.
ï Conduct routine follow\-up\/satisfaction calls with leads and patients.
ï Educate and inform prospects about treatments and guide their expectations to help them reach their ideal outcomes.
ï Provide support for reception duties if time permits.
ï Make outbound reminder calls for all appointments.
ï Collect and compile data to generate monthly reports, analyze trends, and recommend improvements.
ï Become familiar with all finance programs and representatives.
ï Responsible for maintaining and expanding current accounts and building new accounts.
ï Develop and maintain strong relationships with prospects and patients.
ï Meet daily and monthly consultation closure goals.
ï Execute the selling cycle in a manner that is concise, professional, ethical, and persuasive.
ï Schedule surgical appointments and collect deposits and payments.
MINIMUM REQUIREMENTS
1. Elective health care experience with a proven track record of performance and success.
2. Computer literacy (MS Word and Excel) and experience with CRM tools and automations.
3. Excellent written and oral communication skills.
4. A self\-starter and team player who will play a key role in Artisanâs success.
5. Ability to respond to patient inquiries after hours and on weekends to provide the highest level of customer service.
ON OFFER
1. Competitive base salary.
2. Incentive pay opportunity based on goal achievement.
3. Health benefits and 401k.
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$27k-41k yearly est. 60d+ ago
Care Coordinator, Embedded (Atlanta, GA - Alpharetta/Roswell)
Ennoble Care
Patient care coordinator job in Atlanta, GA
Job Description
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!
Ennoble Care is seeking a full-time, experienced CareCoordinator, Embedded to join our Atlanta, Georgia-based team, with assignment to our Atlanta home office, and a primary focus on facilities in the Alpharetta/Roswell area, serving the greater Atlanta metro area. This on-site role is embedded within a nursing home or senior living facility, and focuses on supporting residents through thoughtful carecoordination, clear communication, and close collaboration with clinicians, patients, families, and facility staff.
This position plays a vital role in ensuring continuity of care, timely follow-up, and strong clinical communication within a long-term care environment.
Responsibilities
Coordinatecare for nursing home residents using Ennoble Care's electronic medical record (EMR) system
Maintain regular, proactive contact with residents to support care plans, follow-ups, and care transitions
Serve as a key liaison between providers, facility staff, residents, and families
Communicate patient needs, changes in condition, and urgent concerns to the clinical team in a timely manner
Document patient interactions, carecoordination activities, and partner communications accurately and promptly
Collaborate closely with a multidisciplinary care team to support continuity and quality of care
Follow established documentation standards, workflows, and escalation protocols
Contribute positively to daily operations, team collaboration, and facility partnerships
Requirements/Qualifications
Active and current CNA or MA/CMA certification, LPN or RN licensure (or equivalent), in good standing
Minimum one year of experience working in a nursing home, long-term care, assisted living, or similar clinical setting
Comfortable communicating by phone and in person throughout the day
Strong organizational skills with the ability to manage multiple residents and priorities
Working knowledge of basic healthcare terminology, conditions, roles, and carecoordination principles
Clinical skills including obtaining vital signs and drawing laboratory studies
Proficiency with Microsoft Outlook and Microsoft Office applications
Ability to work full-time, Monday through Friday (approximately 8:30am to 5:00pm CST), on-site in Tulsa, Oklahoma
Valid, unencumbered driver's license, reliable personal vehicle, and current auto insurance, with the ability to provide proof
(Some travel between facilities may be required)
Ability to pass a background check and drug screen
Full-time benefits eligibility with a variety of options, including a Wellness Pet Plan for your furry family members!🐾
Please answer all application questions thoroughly. We appreciate your interest in joining Ennoble Care, where
To Care is an Honor
❤️
#red
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
$27k-41k yearly est. 7d ago
Patient Care Coordinator/Front Desk Associate
General Accounts
Patient care coordinator job in Cumming, GA
Benefits:
401(k)
Bonus based on performance
Company parties
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Customer Service
· Maintain high standards of customer service at all times; set an example for the team and go above and beyond to deliver a great experience to every patient.
Front Desk
· Greet every patient with genuine warmth and great energy; offer refreshments; make them glad they decided to come to 4Ever Young.
· Follow 4Ever Young procedures for checking patients in and out. Maintain accurate and complete patient information, including all appropriate consent forms, for all patients.
· Keep the front lobby/waiting area of your center to 4Ever Young standards at all times, including cleanliness, scent, music, lighting, and stocking of products and marketing materials.
· Protect patient privacy; follow HIPAA and medical compliance guidelines as appropriate to your role. This includes handling of patient forms and medical records as well as using your judgment to offer patients private space for questions if needed.
· Answer the phone using 4Ever Young phone procedures; make a plan for phone coverage if you must be away from the desk.
Sales
· Learn 4Ever Young credentialing information for your center; familiarize yourself with basic information about all products and services so you can answer questions.
· Be an enthusiastic ambassador for our products and services - find what you love and share your experience with patients!
· Inform patients of promotions, discounts, and membership programs that may save them money or be a great fit for them. Be prepared to talk about the benefits of the membership program. Proactively offer to add patients to our mailing list or send them info about upcoming promotions.
· Follow up on new leads as required; meet weekly and monthly goals for lead conversion and scheduling appointments.
Daily Operations
· Assist as needed with ordering/stocking office supplies, medical supplies, or other center materials.
· Assist as requested with community events or center events/promotions. Track details and guests, order supplies, coordinate with vendors, staff the event, and/or assist in any other capacity as requested by your manager.
Additional Duties
· Perform other duties as requested. Be a strong team player with a positive attitude and do what needs to be done without being asked. Compensation: $15.00 - $20.00 per hour
$15-20 hourly Auto-Apply 60d+ ago
Patient Care Coordinator I - 290
Keplr Vision
Patient care coordinator job in Acworth, GA
Part Time- PatientCareCoordinator I General & Responsibilities This is a Part-Time Monday, Wednesday and Friday customer-facing position that provides the highest-quality client service and patientcare at the practice. Primary responsibilities include:
Speaking with patients on the phone
Scheduling appointments
Greeting patientsPatient check in and out
A variety of front desk administrative duties
Experience & Skills
Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:
Excellent time management skills
Attention to detail
Efficiency at multi-tasking
Proficiency with computers and basic systems
The ability to interact with patients in a professional and friendly manner
Other Duties & Information
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.
Status: Part-Time (PT)
Exemption: Non-exempt
Department: Business Office
$27k-41k yearly est. 13d ago
Patient Care Coordinator
Benchmark Physical Therapy
Patient care coordinator job in Johns Creek, GA
Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a PatientCareCoordinator to join our team in Johns Creek, GA!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a PatientCareCoordinator?
A PatientCareCoordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our PatientCareCoordinators have excellent customer service skills.
PatientCareCoordinators learn new things - a lot! The PatientCareCoordinator multitasks in multiple computer programs each day.
A day in the life of a PatientCareCoordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The PatientCareCoordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$27k-41k yearly est. Auto-Apply 11d ago
Patient Care Coordinator
Upstream Rehabilitation Inc.
Patient care coordinator job in Johns Creek, GA
Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a PatientCareCoordinator to join our team in Johns Creek, GA! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a PatientCareCoordinator?
* A PatientCareCoordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our PatientCareCoordinators have excellent customer service skills.
* PatientCareCoordinators learn new things - a lot! The PatientCareCoordinator multitasks in multiple computer programs each day.
A day in the life of a PatientCareCoordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The PatientCareCoordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$27k-41k yearly est. 10d ago
Patient Services Associate
Pediatrix Medical Group
Patient care coordinator job in Cumming, GA
Responsibilities
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front‐office workflows. The Patient Services Associate interacts with patients by greeting and providing check‐in prior to an appointment, collecting payments, communicating about waiting times, and supporting check‐out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinatepatient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high‐quality care to every patient, every day.
Patient Reception & Check‐In/Check‐Out
Welcome patients and visitors in a professional, friendly manner.
Register and check in patients; verify demographic and insurance information.
Collect copayments and outstanding balances.
Schedule follow‐up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
Schedule new and follow‐up appointments, including diagnostic testing according to clinical protocol.
Confirm, reschedule, and communicate changes or delays promptly.
Manage high‐volume incoming calls using proper telephone etiquette.
Record accurate messages and route inquiries to appropriate team members.
Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
Review and update patient demographics and insurance information.
Verify insurance eligibility and benefits prior to appointments.
Obtain and document pre‐authorizations and referrals as required.
Communicate coverage issues or policy changes to patients before visits.
Assist patients with insurance inquiries and time of service payment expectations.
Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
Prepare daily clinic schedules and complete chart prep for upcoming appointments.
Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
Provide compassionate assistance and resolve patient concerns promptly.
Ensure patient confidentiality and compliance with HIPAA regulations.
Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
2‐3 years recent experience in a related position in medical office setting preferred
Strong computer knowledge (Microsoft office) preferred
Experience in coding, office billing, insurance and government payer regulations, and other third‐party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
Knowledge of medical terminology
Superior customer service skills
Excellent verbal and written communication
Ability to work in a fast‐paced environment
Ability to work on multiple projects at one time
Ability to work as a team player
Ability to prioritize responsibilities and meet deadlines
Ability to work in a high stress environment.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality‐improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: **************************
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$24k-32k yearly est. 20h ago
Dietary- Patient Service Representative
Adventhealth 4.7
Patient care coordinator job in Rome, GA
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
501 REDMOND RD NW
**City:**
ROME
**State:**
Georgia
**Postal Code:**
30165
**Job Description:**
**Work** **Schedule:** Two flexible weekdays plus every other weekend (Saturday & Sunday). Hours 6:00 a.m.-8:00 p.m. with a 2:30-3:30 p.m. break.
**Alternative:** 12:00-8:00 p.m., one weekday off, plus every other weekend.
+ Ensures confidentiality of employee, patient, and hospital information.
+ Cross-trains in admitting/emergency room for assistance as needed.
+ Assigns diagnosis codes based on physician orders for various patient types.
+ Reviews and updates assigned reports in timely manner.
+ Collects accurate data from patients and verifies patient eligibility during pre-registration and registration.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
High School Grad or Equiv (Required)
**Pay Range:**
$15.43 - $24.68
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Patient Experience
**Organization:** AdventHealth Redmond
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150661661
$15.4-24.7 hourly 1d ago
Patient Care Coordinator
Upstream Rehabilitation
Patient care coordinator job in Roswell, GA
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a PatientCareCoordinator to join our team in Roswell, GA!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a PatientCareCoordinator?
A PatientCareCoordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our PatientCareCoordinators have excellent customer service skills.
PatientCareCoordinators learn new things - a lot! The PatientCareCoordinator multitasks in multiple computer programs each day.
A day in the life of a PatientCareCoordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The PatientCareCoordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
How much does a patient care coordinator earn in Smyrna, GA?
The average patient care coordinator in Smyrna, GA earns between $22,000 and $50,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Smyrna, GA
$33,000
What are the biggest employers of Patient Care Coordinators in Smyrna, GA?
The biggest employers of Patient Care Coordinators in Smyrna, GA are: