Patient care coordinator jobs in Sparks, NV

Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule *This role requires availability & travel for the following days: Mondays: 8:30AM to 1PM in South Meadows Wednesdays: 8:30AM to 1PM in South Meadows Thursdays: 8:30AM to 6PM in Carson City Fridays: 8:30AM to 1PM in South Meadows Compensation and Benefits Starting pay: $17.00 - $17.10 Per Hour + Bonus Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system. This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient's families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc. This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry. Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible. Nature and Scope The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews. Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: * Obtaining and accurately entering demographic, clinical, financial information into the computer system. * Explaining and obtaining signatures on admission, clinical and financial forms * Collecting accident information * Identifying all insurance payer sources * Identifying payer order sequence * Verifying insurance eligibility * Obtaining insurance notification * Charge order entry processing * Determining estimated cost for services being rendered * Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. * Documenting all information collected timely and in accordance with department requirements. Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies. The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks. This position has the authority to solve problems following established company guidelines. Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc. 1. Adopts a philosophy consistent with the Renown Health Values and models them. 2. Ability to be diplomatic and effectively communicate during stressful situations. 3. Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary. This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment. 4. Working knowledge of health care insurance. The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered. 5. Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by The Joint Commission and HIPAA. 6. Knowledge of governmental programs billing requirements. 7. Ability to identify the patient's financial obligation, i.e. deductible, co-payment, co-insurance, etc. and follow standard operating procedures regarding point of service collections. 8. Skills to perform order entry. 9. Above average computer application skills. 10. Ability to follow verbal and written instructions. 11. Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction. 12. Ability to be flexible and adapt to different Admitting department locations. This includes the ability to prioritize/multitask in a fast pace environment. This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. High School Diploma or GED preferred. Experience: Requires six months of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction. One year preferred. Experience with Windows Operating systems, SMS InVision, Internet and SMS IMS Document Imaging is also preferred. License(s): None Certification(s): None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Bargaining Unit: EAP Rate of Pay: $49.66/hour + DOE The Youth Behavioral Health Care Coordinator is responsible for coordinating healthcare services for patients under 26 years of age who need additional education, support, or resources to manage behavioral health conditions. The Care Coordinator partners with each patient and family to develop a patient-centered plan of care tailored to their needs and self-management goals. Additionally, the Care Coordinator collaborates closely with the interdisciplinary healthcare team and community partners to enhance patient and family health outcomes. Essential Duties and Responsibilities Through assessment, planning, implementation and evaluation, the care coordinator develops a patient-centered plan of care. Collaborates closely with Care Coordination, Pediatrics, and Behavioral Health teams. Assists patients by navigating internal and external healthcare systems and community resources. Participates in multidisciplinary patient care meetings. Works with behavioral health practitioners to provide comprehensive approach to behavioral health conditions. Provides patient and family education about common behavioral health, substance use disorders, disordered eating and the available treatment options. Provides brief behavioral interventions using evidence-based techniques such as behavioral activation, motivational interviewing, or other interventions as appropriate to patient and family to help develop coping strategies. Supports patient and family's management of disease and behavior modification interventions. Attends clinic visits, field visits and home visits as indicated. Contributes to the quality initiatives and collection of data associated with the program. Participates on a team for data collection, health outcomes reporting, and clinical audits. Evaluates clinical care, utilization of resources, and development of new clinical tools, forms, and procedures. Demonstrates System Values in performance and behavior. Complies with System policies and procedures. Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities No supervisory responsibilities. Minimum Education/Experience Master's Degree in Social Work (MSW) from an educational institution accredited by the Council on Social Work Education and 1-2 years relevant experience Required Licenses/Certifications Nevada Licensed Social Worker (LSW) Within 3 months of hire into job Other Experience/Qualifications Required: Self-disciplined, energetic, passionate, and innovative. Maintains strong professional boundaries when interacting with patients, families, providers and community partners, ensuring ethical practice, appropriate limits, and adherence to legal and organizational standards. Collaborative team member that follows systems and protocols to achieve a common goal. Demonstrates sound judgment, decision-making and problem-solving skills. Ability to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations. Knowledge of local resources, programs and services that serve youth and family. Highly organized and well-developed oral and written communication skills. Confidence to communicate and outreach to other community health care organizations and is aware of community resources. Preferred: Proficiency using electronic medical record (EMR). Child Welfare experience.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Greets and registers patients. Assists patients with insurance paperwork Answers telephones. Checks out patients upon completion of office visits. Assists with office opening and closing procedures. Qualifications 1 year dental or medical office experience MS-Office Two year degree Additional Information "Providing exceptionally friendly service and dental care to scared Dental patients everyday".

at The Pasha Group Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices The Registration Coordinator receives and registers orders and initiates transportation and logistics process for household goods relocation services. Primary Objectives Timely, accurate, and complete order registration within required timeframes. Registration processes initiated according to contract standards and customer requirements. Effective communication and collaboration with internal and external customers. Duties and Responsibilities Perform routine data entry including, but not limited to, entering new orders and shipment information into computerized tracking systems, tracing shipments with steamship lines, trucking vendors, railroads, and other suppliers, and updating information into various systems. Answer incoming customer phone calls and take appropriate action for each call. Monitor and promptly respond to incoming customer communications. Escalate internal and external concerns for expedited resolution and ensure customer satisfaction at all times. Maintain accurate, timely, and thorough records in proprietary database. Review database for errors. Research and resolve exceptions and respond to escalation of service requests. Maintain department KPIs and customer satisfaction ratings as defined by the department. Perform typing, faxing, mail distribution, phone messaging, and other office related duties as required. Scan and separate documents in Document Management System. Provide input to leadership and management teams on departmental initiatives and process improvements projects. Update schedule, logs, and tasks daily. Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High school diploma or equivalent (HSED) required Associate degree or related college coursework preferred Work Experience 2 + years of related experience with an emphasis on the importing and exporting of goods required Domestic and/or international transportation and logistics experience preferred Required Knowledge, Skills and Abilities Demonstrated proficiency with Microsoft Office products at the following levels: ? Excel, Word, Outlook: Basic level of skill Proficiency with ten key by touch and typing speed of 40 WPM. Ability to communicate clearly with excellent verbal, written, and listening skills. Ability to work as an individual contributor and as a valued participant in a team based environment. Demonstrated ability to maintain confidentiality with tact and discretion. Excellent customer service skills with the ability to develop effective professional relationships. Strong attention to detail with a high degree of accuracy with data entry. Competencies Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance. Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations. Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems. Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork. PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often Walk/travel within office environment, crouch/bend to access floor-level storage - Often Use hands/fingers to operate office equipment, type/complete data input, write - Often Reach with hands, arms; lift, move and manipulate objects weighing up to 20 lbs - Regularly Sight sufficient to read instructions, documents, and screen-based information - Often Use hands/fingers to manipulate and file documents, folders, small objects - Regularly Working Environment This role requires work that may involve the following environmental conditions: Corporate office environment Screening Requirements Background Checks Must be fully vaccinated against COVID-19, except as prohibited by law. The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The salary range listed is based on the geographic zone associated with this role: RENO, NV. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time. Zone 3: Starting rate $18.00; up to $20.00 for highly qualified candidates The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories

Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentives, bonuses, and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here. General Summary The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow and flawless patient transition throughout the eye care experience Essential Functions Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies Responsible for keeping an organized front desk and front entry at all times Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested. Job Specifications Typically has the following skills or abilities: One to two years of administrative experience with at least one year providing administrative support Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiations, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Office Schedule Availability: Monday - Saturday Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Rah hair studio has been in business since 2009. Rah has 2 locations, One at the Y next to Verde where this job will be and one inside Edgewood Lake Tahoe. At Rah hair studio we do cuts and colors styling, makeup,and hair extensions. Edgewood we have a beauty bar no color, Hair styling and luxury manicures and pedicures and extensions. Job Description Booking appointments in square appointments for both locations, Talking with clients and wedding coordinators. Excel spread sheet work, computer work, social media posting, retail inventory work, checking in and out clients. Answering phones emails and DM's, laundry and light cleaning. Qualifications Computer skills Excel spread sheet Google documents and google sheets Customer service skills professionalism Cleanliness and organizational skills Social media experience including tik tok Forbes experience is a bonus Additional Information All your information will be kept confidential according to EEO guidelines.

*** 5 days a week - 8 hour shifts *** The Patient Care Coordinator (PCC) provides all non-clinical assistance required by the Patient Centered Medical Home (PCMH). The PCC is responsible for scheduling patients, completing patient appointments, and obtaining billing information. The PCC over sees patients at check in and prior to leaving the clinic. The PCC collects copays and/or monies due at the time of service. The PCC provides routine clerical support such as: medical record releases, answers phones, routes callers and relays messages. The PCC completes administrative duties, including faxes, photocopies, scans, mail processing, and managing departmental documents. The PCC covers other non-clinical positions such as pre-authorizations and referrals as needed. Qualifications Education: ● High school diploma or GED preferred Experience: ● One year of relevant front office receptionist experience ● Patient Centered Medical Home experience preferred Knowledge/Skills/Abilities: ● Typing and computer literacy ● In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. ● The employee is occasionally required to use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms. ● The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. ● Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. ● The employee must occasionally lift and/or move up to 25 pounds. ● Contact with patients and guests under a wide variety of circumstances ● Regularly exposed to the risk of bloodborne diseases ● Exposure to infections and contagious disease ● Exposed to hazardous anesthetic agents, body fluids and waste. ● Subject to hazards of flammable and explosive gases ● Subject to varying and unpredictable situations, including the handling of emergency or crisis situations Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office. ● Occasional travel to various health system locations. Essential Functions 1. Provide consistently exceptional care at all times. 2. Provides assistance, guidance and direction to patients and visitors upon arrival ensuring communication is always professional and friendly. Serves as a liaison between the patient and other care team members as needed. 3. Checks patients in upon arrival and informs clinical staff in a timely manner. Updates demographic information and ensures completion of required forms. Reviews eligibility response history and makes changes as needed. Verifies PCP and takes action to correct with payor or instructs patients on next steps. 4. Enters new patient accounts in the computer ensuring patient information is accurate and data entry is complete. 5. Screens patient for eligibility in available financial programs as needed. Assists with program enrollment if determined eligible. 6. Answers telephones, routes callers appropriately, takes messages and provides routine information to callers. Returns phone calls in a timely manner. Exercises judgment as to the urgency and nature of the call and ensures that all messages are relayed to the appropriate staff in a timely manner. Does not give medical advice. 7. Collects, compiles, and distributes information regarding patient's personal insurance and financial status providing appropriate information entered into EPIC including scanning insurance cards and photo ID into EPIC. 8. Patient Records a. Reviews records ensuring its completeness and availability for the clinical staff. b. Scans all forms into the EMR according to approved naming convention. c. Documents “no shows”, cancellations and rescheduled appointments in patient record. Documents outreach to patient regarding No Show in the medical record and assists with mailing of no show letters. Processes recall letters as directed by provider. Schedules and coordinates patient appointments according to clinic guidelines for timing and all information collected is accurate and complete. This includes scheduling and completing patient appointments with specific insurance requirements. Determines patients need for Language access and if needed arrange for an interpreter. 9. Performs initial billing paperwork and cashiering duties, ensuring that all is complete and accurate. a. Ensures the accuracy of registration by working built in registration work queues. b. Explains financial requirements to the patients and collects balances, deposits, co-pays or deductibles as applicable. c. Balances cash drawers, prepares cash and payment receipt logs. d. Performs opening and closing procedures as assigned. 10. Performs assigned clerical duties in an accurate and timely manner. a. Maintains records and reports and files as required b. Faxing c. Photocopying d. Scanning e. Computer - Data entry & retrieval f. Refills forms as needed. 11. Sorts mail, ensuring that urgent correspondence and time-dated materials are prioritized. Manages UPS/FedEx pickup and deliveries appropriately. Covers paper patient requests to electronic requests for accuracy and tracking. 12. Maintains office equipment and supplies. Operates and performs job related duties in a safe manner. Ensures proper functioning of equipment and follows procedure when equipment malfunctions. 13. Processes in basket messages timely and documents outcomes in the EMR. 14. Cleans and straightens patient waiting areas 15. Follows protocol for controlled substance pick up and documents accordingly. 16. Works rescheduling report timely. 17. Has working knowledge of all professional, licensing and regulatory standards that apply to department activities. 18. Responds to the needs of the department by performing other duties, as necessary, if trained and within scope. .

This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system. This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient's families, physicians, physician office staff, county and/or governmental agencies, CMS, FMS, etc. This position ensures reimbursement for services rendered through verification of insurance eligibility/benefits, obtaining insurance authorization within required time frame, identification and collection of patient financial obligation and accurate charge order entry. Serves the patient and family in such a manner as to make the admission process as comfortable and pleasant as possible. Nature and Scope The incumbent uses professionalism and diplomacy with interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in the accurate collecting of demographic, clinical, and financial information in person or via telephone interviews. Takes an active role in decreasing accounts receivables by following established guidelines, regulations, policies and procedures during the registration process in accurately: * Obtaining and accurately entering demographic, clinical, financial information into the computer system. * Explaining and obtaining signatures on admission, clinical and financial forms * Collecting accident information * Identifying all insurance payer sources * Identifying payer order sequence * Verifying insurance eligibility * Obtaining insurance notification * Charge order entry processing * Determining estimated cost for services being rendered * Identifying and collecting patient financial obligation amounts, i.e. co-payments, co-insurance, deductibles, etc. * Documenting all information collected timely and in accordance with department requirements. Explores the financial need of the patient and when appropriate refers the customer to the appropriate federal, state, or county assistance agencies. The incumbent is responsible for scheduling, order entry and reception functions and assists in completion of departmental tasks. This position has the authority to solve problems following established company guidelines. Decisions that must be referred to a supervisor are matters that involve problems which can develop negatively towards the company, time off requests, sick time, work schedules, interoffice problems, etc. 1. Adopts a philosophy consistent with the Renown Health Values and models them. 2. Ability to be diplomatic and effectively communicate during stressful situations. 3. Skills to anticipate customer needs, deal with the unexpected, establish priorities, investigate and adjust performance style when necessary. This includes the ability to deal with the sight of various injuries, procedures and the stress associated with such an environment. 4. Working knowledge of health care insurance. The ability to accurately document subscriber information, determine payer order sequence and obtain notification as required by payer for services being rendered. 5. Must be able to ensure all matters related to patient information are kept secured, meeting confidentiality compliance standards set by The Joint Commission and HIPAA. 6. Knowledge of governmental programs billing requirements. 7. Ability to identify the patient's financial obligation, i.e. deductible, co-payment, co-insurance, etc. and follow standard operating procedures regarding point of service collections. 8. Skills to perform order entry. 9. Above average computer application skills. 10. Ability to follow verbal and written instructions. 11. Scheduling skills adaptable to a fast pace environment with heavy physician/physician office staff interaction. 12. Ability to be flexible and adapt to different Admitting department locations. This includes the ability to prioritize/multitask in a fast pace environment. This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. High School Diploma or GED preferred. Experience: Requires six months of admitting, medical claims processing, professional office experience and/or customer service experience with financial interaction. One year preferred. Experience with Windows Operating systems, SMS InVision, Internet and SMS IMS Document Imaging is also preferred. License(s): None Certification(s): None Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Greets and registers patients. Assists patients with insurance paperwork Answers telephones. Checks out patients upon completion of office visits. Assists with office opening and closing procedures. Qualifications 1 year dental or medical office experience MS-Office Two year degree Additional Information "Providing exceptionally friendly service and dental care to scared Dental patients everyday".

Job Description Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentives, bonuses, and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here. General Summary The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow and flawless patient transition throughout the eye care experience Essential Functions Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies Responsible for keeping an organized front desk and front entry at all times Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested. Job Specifications Typically has the following skills or abilities: One to two years of administrative experience with at least one year providing administrative support Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiations, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Office Schedule Availability: Monday - Saturday Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Eligible for shift differential pay when working evening, night, or weekend shifts. Bargaining Unit: EA Rate of Pay: Patient Access Rep I - $25.78/HR + DOE Patient Access Rep II - $28.46/HR + DOE Under the general supervision of the Patient Access Director, this position performs imperative duties including but not limited to appointment scheduling, registration, insurance verification, telephone coverage, patient collections, registration follow up, and customer service. Acts a trainer and/or subject matter expert for team. Hours and Place of Work Required to be available for standby. Scheduled to work in Truckee and IVCH facilities as needed. Essential Duties and Responsibilities Registers patients by verifying identity and interviewing patient or representative in a pleasant, professional, and timely manner according to department practices. Ensures all necessary demographic and financial data is obtained and accurately entered into the electronic health record (EHR). Scans all necessary insurance information, including insurance cards, personal identification, driver's license, physician order, etc. into EHR. Validates existing data related to prior registrations by asking patient to repeat all data and updating appropriately in the EHR. Identifies appropriate payor sources and verifies eligibility according to department procedure for all patients. Checks to ensure authorization has been obtained prior to services being rendered. If authorization is not in place, follows Financial Clearance policy. Creates and discusses Intent to Proceed with a Non-Authorized Service forms as needed. Scans all appropriate documentation into the EHR. Refers all private pay and underinsured patients to the Financial Counselors or Eligibility Advocate. Initiates patient financial conversations with respect and privacy. Creates estimates for services and delivers to patient. Collects estimated amount due per TFH Financial Clearance Policy. Documents all estimates, conversations, and collections in EMR. Understands and can explain hospital payment options to patients. Holds sufficient understanding of insurance protocols for orders, authorizations, referrals, co-payments, deductibles, allowed amounts, etc. Maintains and updates knowledge regarding all types of insurance and healthcare coverage, utilizing reference materials provided, when necessary. Understands and follows all regulatory requirements including but not limited to: Emergency Medical Treatment and Labor Act (EMTALA), Health Insurance Portability and Accountability (HIPAA), and Red Flag Rules. Performs alternate provider workflow for not on staff providers including, NPI check and OIG Exclusion List checks. Documents all information in EHR. Informs patients of and obtains signatures timely for all registration forms including but not limited to: Conditions of Admission, Guide to Billing and Financial Assistance, Patient Rights and Responsibilities, Notice of Privacy Practices, Acknowledgment of Patient Information on Advance Directives, Important Message from Medicare, and California Observation Notice. Possesses knowledge of and can explain all forms, required registration information, and procedures as needed. Creates armbands, labels and other documentation as necessary. Places armbands on patients following appropriate policy and procedure. Obtains worker's compensation accident information when applicable. Calls patient employer to verify employment. Obtains all insurance information from employer timely. Contacts insurance company to gather claim information. Enters all information into EHR. Performs cashier functions for all patients who present cash, check or credit card as payment for services. Requests, processes, and deposits all payments per department cash handling policy to promote stewardship of District resources. Completes Medicare Secondary Payor Questionnaire and documents responses in EHR. Uses EMR to check local coverage determinations for Medicare patients as needed. Generates and produces Advanced Beneficiary Notices (ABN's). Delivers to patients and documents in EMR. Assists patients with filling out medical records release forms. Verifies patient identity and documents on forms. Sends all Release of Information (ROI) forms to Health Information Management (HIM). Schedules patients for walk-in services. Assists in scheduling patients at check out. Utilizes patient schedules to prepare for patient appointments when possible including but not limited to: missing registration items, patient estimates, forms, schedules, and notes. Promptly answers phone calls at work station and directs to appropriate area as necessary. Acts as District operator coverage outside of business hours or as needed. Displays exceptional customer service with patients, visitors, and peers at all times by addressing and treating all with respect and understanding. Attends and engages in department meetings, projects, teams, trainings, and committees. Utilizes interpreter service to communicate with patients when needed. Performs quality checks, reports, audits, note-taking, and other clerical tasks for department when requested. Keeps all applicable certifications active. Provides proof of certifications when requested. Ensures current certification are on file in Human Resources. Works EMR work queues during each shift. Follows up on all items including: pre-registration and pre-admission missing registration items, emergency room visit missing registration items, appointment missing registration items, admission missing registration items, discharged patient missing registration items, returned mail, claim edits, stop bills, and discharged-not-billed checks. Checks email several times during shift and responds appropriately. Completes all job functions with discretion ensuring patient privacy. Stores patient's valuables and documents appropriately. Responds to emergency calls and pages emergency announcements in accordance with emergency response policies. Performs hospital front desk duties. Receives visitors, obtains name and nature of business, and provides information and direction. Works shift and area as assigned on schedule. Is cross trained in different coverage areas of Patient Access when requested. Enters safety, feedback, and disruptive event reports as needed. Displays critical thinking at all times. Actively looks for solutions and shares ideas for improvement with team. Maintains proactive and positive communication with management team, peers, and patients at all times. Exhibits professionalism in appearance, speech and conduct following department dress policy at all times while on shift. Acts as leader of assigned inter-department committee or team. Is responsible for deliverables in moving team forward. Works on special projects as assigned. Acts as subject matter expert on assigned quality checks, reports, and audits for department. Acts as mentor and operational trainer to new team members in conjunction with Registration Coordinators. Trains, validates, and competency checks new team members. Communicates progress of trainee to Supervisors and Registration Coordinators. Attends and actively participates in training of operational trainers. Stays current on all training methods and tasks. Participates in continuing education of operational trainers. Demonstrates System Values in performance and behavior. Complies with System policies and procedures. Other duties as may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities No supervisory responsibilities. Education and Experience High school diploma or general education degree (GED) required; Associate's or Bachelor's degree in healthcare administration, business administration or related field desired. One to two years patient registration experience preferred or equivalent combination of education and experience. Licenses, Certifications Required: CHAA Certified Healthcare Access Associate (Required for Patient Access Representative II) Required: CPR certification within six months of employment or for employees hired prior to 5/17/2019 by 12/1/2019. Preferred: None Other Experience/Qualifications Customer Service experience preferred.

**About Navista** We believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of more than 100 providers across 50 sites, Navista provides the support community practices need to fuel their growth-while maintaining their independence. **_What Revenue Cycle Management (RCM) contributes to Cardinal Health_** Practice Operations Management oversees the business and administrative operations of a medical practice. Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient's account balance is zero. **Job Purpose:** The Coordinator, Revenue Cycle Management, Patient Refunds analyzes data to determine whether a refund is warranted, based on contractual agreements and payments received, and administers refunds accordingly. The Credit/Refund Specialist will be responsible for the expedient and accurate refund processing of patient and insurance over payments. Essential Functions: + Review EOBs and ensure allowances, adjustments, unallocated payments, and overpayments are posted correctly. + Review refund requests submitted by the billing team for accuracy, before sending to the accounting department for processing. + Review and resolve accounts with credit balances/request refunds and/or adjustments as necessary. + Generate reports to identify outstanding credit balances and prepare overpayment packages as necessary. + Initiate and work up refund requests for overpayments. + Process refunds and credit balances to patients or payers. + Identify account problems, patterns, and trends. + Assist with additional payment-related functions as necessary. + Assist and respond to reports in a professional manner. + Comply with state/federal regulations and adhere to HIPAA and PHI guidelines. + Identify patient accounts with credit balances to determine whether or not a refund is due to the patient and/or insurance company. + Communicate refund status with patients/insurance companies. + Maintains refund tracking spreadsheet for all refund requests. + Follow up on requests submitted to ensure payment has been received. + Post adjustment and or payment corrections to patient accounts in billing software. + Perform other duties as assigned to meet business needs. Qualifications + 2 or more years' experience working with medical refunds preferred. + High School Diploma or equivalent degree preferred. + Associate's degree preferred. + Previous healthcare billing and/or payment posting experience required. + Basic computer knowledge (Windows, MS Word, MS Excel, Internet). + Understanding of Electronic Response Admittances (ERAs) and Explanation of Benefits (EOBs) preferred. + Strong Attention to detail. + Ability to interact effectively and professionally with individuals at all levels; both internal and external. + Must be able to work as part of a team. + Knowledge of medical terminology preferred. + Knowledge of health insurance preferred. + Familiarity with Chemotherapy and Radiation Billing preferred. **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks. + Works on routine assignments that require basic problem resolution. + Refers to policies and past practices for guidance. + Receives general directions on standard work; receives detailed instruction on new assignments. + Consults with supervisors or senior peers on complex and unusual problems. **Anticipated hourly range:** $15.70 - $24.75 Hourly USD **Application window anticipated to close: 2/6/2026** *if interested in opportunity, please submit application as soon as possible. **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Rah hair studio has been in business since 2009. Rah has 2 locations, One at the Y next to Verde where this job will be and one inside Edgewood Lake Tahoe. At Rah hair studio we do cuts and colors styling, makeup,and hair extensions. Edgewood we have a beauty bar no color, Hair styling and luxury manicures and pedicures and extensions. Job Description Booking appointments in square appointments for both locations, Talking with clients and wedding coordinators. Excel spread sheet work, computer work, social media posting, retail inventory work, checking in and out clients. Answering phones emails and DM's, laundry and light cleaning. Qualifications Computer skills Excel spread sheet Google documents and google sheets Customer service skills professionalism Cleanliness and organizational skills Social media experience including tik tok Forbes experience is a bonus Additional Information All your information will be kept confidential according to EEO guidelines.

Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities * Greet and check in patients, providing a friendly and professional first impression * Manage the flow of patients through the clinic in a timely, organized manner * Present and sell wellness plans and membership packages confidently and accurately * Support the clinic's sales goals by converting new and returning patients into members * Answer phone calls and assist with appointment scheduling and patient inquiries * Re-engage inactive members and maintain up-to-date patient records using POS software * Assist with clinic marketing efforts and community outreach * Maintain a clean, organized front desk and clinic environment * Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications * High school diploma or equivalent required * Minimum one year of customer service and sales experience preferred * Strong phone, computer, and multitasking skills * Energetic, motivated, and confident in a goal-driven environment * Positive attitude with a team-oriented mindset * Must be able to stand/sit for long periods and lift up to 50 pounds * Office management or marketing experience is a plus Schedule * This role requires availability & travel for the following days: Mondays: 8:30AM to 1PM in South Meadows Wednesdays: 8:30AM to 1PM in South Meadows Thursdays: 8:30AM to 6PM in Carson City Fridays: 8:30AM to 1PM in South Meadows Compensation and Benefits * Starting pay: $17.00 - $17.10 Per Hour + Bonus * Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

This position is responsible under the supervision of the department manager for providing patients and families with emotional support, advocacy as appropriate, financial information, discharge planning, and social work services. This position also serves as a liaison between the medical staff and the patient/family and provides interventions designed to minimize patient stress and maximize coping skills to expedite recovery and long-term care planning. This position requires the ability to advocate on behalf of the client to ensure their connection to necessary resources for their continued success. Nature and Scope This position provides psychosocial services to patients, families, and staff to assist in coping with illness and hospitalization. This position also provides educational information and resources that may assist patients/families during and after hospitalization. This position provides clinical and complex discharge planning for patients requiring post-acute services. The incumbent must provide optimal patient care through assessment, planning, implementation, and evaluation of neonatal, child, adolescent, adult, and geriatric patients and families. The major challenge to this position is the ability to prioritize and assess critical situations while maintaining quality services under stressful conditions. This position has the authority to review and evaluate each case; establish work priorities; and differentiate between services the hospital can provide and those services, which can be provided more appropriately by the community. For some Care Management programs/departments this position may be required to work with patients in the community outside of a Renown facility yet remain under Renown's stewardship. Contact with these patients may be by phone, in-person during an appointment or completing a home visit. (For departments 200741 and 530346) KNOWLEDGE, SKILLS & ABILITIES: 1. Knowledge of social work skills, theories, and intervention 2. Ability to make psychosocial assessment and implement treatment plans, aggressively addressing psychosocial needs to avoid discharge delays for clinically stable patients 3. Ability to complete a thorough discharge planning assessment, determine appropriate level of care for post-acute needs, determine length of stay related to patient's condition, and coordinate the implementation of the discharge plan. Requires knowledge and understanding of medical terms. 4. Ability to function in crisis situations, apply independent and mature judgment, and establish priorities 5. Ability to work as a member of an interdisciplinary team, and to facilitate close working relationships and cooperation within the Health System and community. 6. Ability to interact effectively with persons of differing ethnic and socio-economic backgrounds 7. Demonstrate the knowledge and skills necessary to provide care, based upon the physical, motor, sensory, psychosocial, and safety needs and development, to the age of the patient served- infant to geriatric. 8. Skills to assist patients and families in coping with crisis situations 9. Skills and ability to handle responsibilities to the ED and general hospital. 10. Knowledge of community resources available to meet the psychosocial needs of patients. 11. Ability to perform initial assessments on referred patients (primarily psychosocial barriers to discharge within 24 hours of referral This position may provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing, and speaking English. Master's degree in social work required. Experience: Requires minimum two years' experience in the social service field. Applicants with experience in health care settings will be given preference. License(s): Ability to obtain and maintain State of Nevada Social Work licensure. Requires valid Nevada license as an LSW, LISW, LMSW, LCSW, or LASW. Certification(s): None Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

*** Hybrid or Remote *** *** 8 hour shifts - 5 days a week *** The Patient Services Coordinator serves as Barton's initial point of contact for various healthcare services with the knowledge and ability to address callers needs. This position schedules new and returning patient appointments for a variety of areas of care, supports clinical areas with schedule change requests, works to ensure all appointments have a verified insurance plan or self-pay, and any necessary authorizations have been obtained. This position is the first point of contact for patient requests regarding medical refills, results and clinical care questions. This team member will also participate in health maintenance outreach calls to our patients, provide billing assistance to patients by phone, collect payments on patient accounts or guide them in payment options, review accounts for delinquency, and follow department policies to resolve accounts. The team member is expected to provide the highest level of customer service with a sense of urgency, reliability, data entry skills, and a spirit of teamwork. The team member must be skilled in active listening, proper phone etiquette, and possess outstanding verbal and writing skills. The team member is expected to provide exceptional and personalized service with every interaction. Qualification Education: • High School diploma or GED strongly preferred. Experience: ● Minimum of two years of work experience in a customer service environment dealing with patients, staff and volunteers of diverse educational, economic and cultural backgrounds preferred. ● Previous experience in the healthcare industry is preferred. ● Previous experience in customer service is preferred. ● Previous experience in orthopedics, family practice, specialty clinic, or rehabilitation services preferred. ● Previous experience with EPIC preferred. ● Experience working in a rural health clinic or a federally qualified health center preferred. ● Basic insurance and medical terminology knowledge preferred. Knowledge/Skills/Abilities: ● Strong computer skills, including Microsoft Office, Google and WebEx. ● Exceptional verbal, reading, and writing skills, ability to multi-task and stay organized. ● Ability to work independently, as well as part of a team, and effectively manage and prioritize conflicting demands and to maintain adherence to strict deadlines ● Requires critical thinking skills, analytical skills and the ability to work with minimal supervision. ● Must be able to take appropriate action and maintain composure in a stressful high call volume environment. ● Able to work with diverse populations (patient, staff, physicians) under difficult and stressful challenging situations. ● Knowledge of or willing to obtain knowledge of HIPAA and State regulations for privacy and confidentiality of medical records. ● Knowledge of federal and state funded health coverage preferred.In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred Certifications/Licensure: • N/A Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. • The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. • The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. • Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. • The employee must occasionally lift and/or move up to 25 pounds. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office. • Occasional travel to various health system locations. Essential Functions 1. Provides consistently exceptional care. 2. Provides exceptional customer service by answering calls, routing callers, answering routine questions, including patient billing questions and returns calls in a timely manner. 3. Schedules medical appointments according to practice guidelines and pre-registers patients to ensure accuracy. 4. Obtains authorization for services, verifies insurance benefits and creates good faith estimates. 5. Completes patient registration work queues and in-baskets timely. 6. Accurately document patient communication and route calls to the appropriate area, as necessary. 7. Prepares clinic schedules and paperwork for the next business day. 8. Provides routine information to insurance companies. 9. Reviews accounts for guarantor credits, delinquency, and communicating with patients by telephone, statement and letter. 10. Screens patients for financial assistance, coordinating applicants for government or hospital assistance. 11. Performs patient account adjustments, such as small balance, bad debt, collection and those approved by leadership. 12. Accepts and collects current and outstanding patient amounts due and balances the electronic cash drawer daily, ensuring payments are posted accurately. 13. Communicates problems as they arise through proper channels. 14. Ensures availability of treatment information by filing and retrieving patient records. 15. Performs follow-up on returned mail and interoffice correspondence, ensuring that agent correspondence and time-dated materials are prioritized 16. Responds to the needs of the department by performing other duties, as necessary.

Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule *This role requires availability & travel for the following days: Mondays: 8:30AM to 1PM in South Meadows Wednesdays: 8:30AM to 1PM in South Meadows Thursdays: 8:30AM to 6PM in Carson City Fridays: 8:30AM to 1PM in South Meadows Compensation and Benefits Starting pay: $17.00 - $17.10 Per Hour + Bonus Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.