Patient care coordinator jobs in Spokane Valley, WA

The LPN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Attended an accredited LPN program Currently licensed/registered in applicable State. Must maintain an active Licensed Practical/Vocational Nurse (LPN/LVN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services with RN Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer

Workforce Classification: On-site Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic. We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve. Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions. Kinwell is hiring a Patient Care Coordinator to join our clinic in Spokane Valley, WA. The Patient Care Coordinator will manage all aspects of the patient greeting and check-in. As the initial Kinwell representative, this individual will assist with prepping charts for daily appointments, manage the patient's appointment scheduler, maintain the cleanliness and supplies in the patient reception and waiting area, communicate arrival times to teammates and assist with check-out and follow up duties for patients. Lastly, this position will provide phone support for Kinwell's Call Center as needed, submit Health Information Management (HIM) requests and manage faxed documents sent to Kinwell. What you'll do: * Manage patient appointments, coordinate with clinicians, and schedule follow-ups. * Serve as the first point of contact for patients, answering phones, emails, and managing patient inquiries. * Ensure accurate patient records, confirming details such as insurance, treatment plans, and next steps. * Assist patients in navigating the healthcare system, including following treatment plans, referral instructions, and scheduling follow-up procedures. * Advocate for patient needs and concerns to medical staff and administration. * Educate patients on available services and resources. * Work closely with the billing department to ensure proper insurance verification and claims submission. * Provide patients with cost estimates and answer questions about insurance coverage. * Assist in resolving any insurance-related issues. * Maintain accurate and up-to-date patient files, ensuring compliance with HIPAA regulations. * Provide administrative support to healthcare clinicians and clinical support staff, including document preparation and correspondence. * Assist in collecting and analyzing patient feedback to improve clinic operations. What you'll bring: * High school diploma or equivalent. * One year of experience in a healthcare or patient service role or equivalent experience. * Basic understanding of medical terminology and insurance verification. * Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems. * Strong customer service skills. * Familiarity with HIPAA regulations and medical insurance processes. * Working knowledge of medical terminology and healthcare operations; HIPAA regulations and privacy requirements; insurance and billing procedures. * Proficient in managing patient schedules and multitasking across platforms. * Excellent critical thinking, flexibility, problem solving and communication skills (verbal and written). * Associate degree or certification in healthcare administration, medical billing, or related field. (Preferred) * Three years of experience in a healthcare setting, specifically in a coordinator or administrative role. (Preferred) * Experience using advanced EMR systems, scheduling software, and patient communication platforms. (Preferred) Working Environment * Work is performed within a clinical setting with frequent patient interactions. * Standard office conditions with frequent use of computer, phone and medical record systems. Physical Requirements The following have been identified as essential physical requirements of this job and must be performed with or without accommodation: * Ability to sit for long periods while working at a computer. * Occasional lifting of office supplies and medical documents (up to 20 pounds). * Ability to move around the clinic to assist patients and medical staff as needed. * Manual dexterity for data entry and use of office equipment. Vaccine Requirement: Kinwell currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza, COVID-19, and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines. Kinwell provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status. Applicants with disabilities may be entitled to reasonable accommodations under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview process which will ensure an equal employment opportunity without imposing undue hardship on Kinwell. Please inform our Talent Acquisition team (****************************) if you are requesting an accommodation to participate in the application process. What we offer: * Paid Time Off & Paid Holidays * Medical/Vision/Dental Insurance * Personal Funding Accounts (HSA, FSA, DCA) * 401K * Basic Life Insurance * Disability-Short Term and Long-Term * Supplemental Life and ADD&D * Tuition Reimbursement for qualifying programs * Employee Assistance The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience. National Salary Range: $40,400.00 - $60,600.00

Join a Legacy of Care - Celebrating 50 years of Healing and Hope For over five decades Cancer Care Northwest has been the Inland Northwest's premier cancer center, providing an integrated approach to the diagnosis, treatment and healing of cancer and blood-related diseases. Our collective passion to fight against cancer is what motivates and inspires us every day and is the reason Cancer Care Northwest has become the Inland Northwest's premier cancer center. We provide comprehensive, innovative, compassionate, integrated care throughout each patient's journey. We are searching for dedicated professionals who share our passion in saving lives. Are you looking to work alongside a team of professionals passionate for patient care? Join us in our mission to save lives. Cancer Care Northwest is hiring a full time Patient Advocate who is responsible for pre-authorizing services, insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments. Performs review of all treatment to be given to determine patient responsibility. Assists patients, as needed, in applying for copay assistance, foundation grants, drug replacement, etc. To perform this job successfully, an individual must have: * a High School Diploma or a General Education Degree * three (3) years of medical office experience with insurance procedures and patient interaction Benefit information and eligibility can be found at ************************************************** Salary DOE $22.33 - $31.27

Full-time Description Front Office Coordinator Richard Weigand, DDS- South Hill, Spokane Richard Weigand, DDS is looking for a friendly, organized, and people-focused Front Office Coordinator to join our team in Spokane, WA. If you're the kind of person who loves connecting with others, enjoys staying organized, and can bring great energy to each day-you'll feel right at home here. As the first smile patients see and the voice that sets the tone, you'll be an essential part of making every visit smooth and welcoming. Our front office runs on teamwork, communication, and positivity-you'll have everything you need to thrive and grow in your career. Shift: Mon- Fri 6:30am-4pm Pay Range: $25-$30 hr. What You'll Do Greet patients warmly and help them feel at ease Coordinate schedules and manage appointments Handle insurance verifications and payments accurately Keep things flowing between patients and the clinical team Bring a calm, can-do attitude that helps make every day run smoothly What We're Looking For A strong communicator who's helpful, kind, and patient-focused Comfortable with scheduling software or open to learning Strict attention to detail and a love for keeping things organized Someone who's team-oriented and excited to contribute Why You'll Love It Here Competitive pay and full benefits (medical, dental, vision, 401k) Paid time off and holidays A relaxed, respectful work environment where you're truly valued A role where your people skills and positive spirit really matter This isn't just a desk job-it's a chance to be part of a place where care, connection, and community come first. If that sounds like you, let's chat. Note: This is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice . Requirements High school diploma or general education degree (GED) or equivalent 2+ years dental office experience required Excellent organizational skills Excellent interpersonal communication skills Patient advocate; empathetic, adaptable, and ethical Ability to multitask effectively Proficient in Microsoft Office and Open Dental software preferred Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice . Salary Description $25-$30

Excelsior Wellness Center, a subsidiary of Excelsior Wellness, serves a broad and diverse base of individuals and families with the primary aim of identifying goals and making positive steps toward accomplishing them. In our community, we are advocates and hold fast to the belief that children and families have the potential to be safer, stronger, and more satisfied in the lives they lead. The Care Coordinator works on a professional team including a behavioral health clinician, youth and family peer specialists, and other education and healthcare professionals to engage and support families as they reach their therapeutic goals. This position facilitates communication among team members to engage a variety of community partners, the client, and family. The Care Coordinator will advocate for their needs to support the family remaining together and to improve the safety and satisfaction in their lives. This role provides direction in the development and implementation of cross-system care plans that are designed to help the youth and family remain home and better navigate or end multi-system involvement. To Qualify: High School Diploma required, BA in counseling or related field preferred. Registered Agency Affiliated Counselor Credential or ability to become registered within 60 days required. Comprehensive knowledge of community resources and public systems. Minimum three years of working with youth and families. Exceptional communication and interpersonal skills. Community Health Worker certification preferred. Must have strong multitasking and organizational skills. Ability to work in a fast-paced environment and make ethical and safe decisions. Ability to manage individual stress and perform essential job functions in a safe and professional manner. Must be at minimum 21 years of age. Ability to pass criminal background check. Valid driver's license and acceptable driving record, per organizational standards. New employees with out-of-state licenses must obtain a Washington State Driver's License within 30 days of employment* Core Responsibilities Include: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities . This position description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties, across other Excelsior subsidiaries, as assigned. Provides the direction in the development and implementation of community resource programs to achieve desired outcomes for students. Understands and actively promotes WISe programs throughout the county, identifying ways in which efforts aimed at improving outcomes for students can be coordinated. Recognizes barriers that occur in a system of care and develop and implement practices necessary to sustain system of care improvements. Assesses opportunities and barriers to achieve WISe services across all systems Develops long and short-term goals and objectives for the development and implementation of WISe program services across all systems of care. Seeks opportunities to effectively communicate with the public and private child and family serving agencies to share information about the program. Serves as liaison between all child and family serving agencies and the WISe treatment team. Coordinates cross-agency communication and planning issues as needed. Provides transportation when taking students/families to activities, shopping centers, school, court, family visits, etc.; Drives company vehicles when available in transporting students/families. Benefits: Excelsior Integrated Care Center offers comprehensive medical (Providence + Cigna), dental (Lincoln), and vision (VSP) insurance packages. Employee insurance packages range from a $0 to $75 monthly premium. Medical coverage responsible deductibles ranges from $250 to $500/Annually Excelsior Wellness employees typically save $1,200 to $8,700 annually on premiums and $1,250 to $6,000 on deductible expenses compared to other regional employers. On average, Excelsior Wellness employees can save $1200 to $8700 annually on premiums and an impressive $1250 to $6000 on deductible expenses compared to other businesses in our area. But our commitment to your well-being doesn't stop there. We provide a range of additional benefits, including retirement with employer match, employer-paid life insurance, generous PTO, 11 paid holidays, free access to learning platforms, employer-paid licensing fees applicable to your role, professional development courses, and more. At Excelsior Wellness, we believe in giving our employees the best resources to succeed both in and out of the workplace. Our employee benefits package is just one piece of that puzzle. Visit our website at ************************* to learn more about our organization. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Integrity Rehab Group (IRG) is an industry leading therapy management company that partners with physician practices across the nation. IRG partners with Northwest Orthopaedics to offer exceptional outpatient orthopedic therapy services to the Spokane, WA community. We are looking for an energetic and motivated individual to fill our available Patient Care Coordinator position. What is a Patient Care Coordinator? A Patient Care Coordinator is the first person to greet our patients, assisting with insurance, patient referrals, and scheduling questions. Our Patient Care Coordinators have excellent customer service skills and are capable of multitasking in a fast-paced environment. Attention to detail is crucial in this role to ensure our clinics operate with accuracy and efficiency. Patient Care Coordinators build strong patient rapport and help in the patient recovery process. This is reported to be one of their greatest job highlights. Company Benefits: PTO, holiday pay, medical/dental/vision insurance, and more 401k match Competitive wages Essential qualities of a Patient Care Coordinator: Great attitude and a desire to help others Ability to work independently and as a team Superior customer service and communication skills Ability to multitask and remain detail oriented Adaptable Appropriate computer skills Job Duties Include: Working knowledge of our electronic health records system Navigating between multiple computer programs and web base portals Greeting patients in a friendly, supportive manner Answering incoming calls Scheduling new and reoccurring appointments Verifying insurance coverage and obtaining insurance authorizations Collecting patient payments and balancing end of day Post daily charges into billing software Manage insurance denials and accounts receivable Participating in training programs and staff meetings Prior healthcare and billing experience are strongly preferred. Please do not contact the clinic directly.

Job DescriptionSalary: $23.03 - $24.09/hr WE OFFER EXCELLENT BENEFITS: FREE Employee Medical Insurance FREE Employee Dental Insurance FREE Employee Vision Insurance Sick leave (8 hours of paid sick leave per month) Vacation (Minimum of 2 weeks paid vacation) Discounted health memberships Retirement (Employer contribution - 3% contribution and an additional 3% employer match) FREE Long-Term Disability Insurance FREE Life Insurance 13 Paid Holidays CCEW Mission CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law. Job Summary This position is responsible for providing supportive housing care coordinator services for households discharging from Eastern State Hospital (ESH), or who qualify under the Medicaid Transformation Demonstration (MTD). This position is also responsible for care coordination with partner agencies involved with households and assisting them in moving in a planned manner towards achieving personal independence. Job Duties/Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job. Supportive Housing: For households discharging from Eastern State Hospital: Support mechanisms that promote rapid and successful reintegration of consumers back into the community from psychiatric hospitals and long-term psychiatric placements, including participating with the hospital inpatient teams in treatment and discharge planning. Visit clients at ESH and Conduct intakes, develop client-centered individualized service plans, and complete ALTSA Housing Voucher packets within time limits specified by program requirements. Act as a care coordinator for all parties involved in the treatment team. For households accessing Supportive Housing through MTD: Where applicable, support chronically homeless households in applying for Supportive Housing services through Amerigroup. Develop person-centered individualized integration plans and goals and interventions that support said plan. Assist households with finding housing in the community that meets their desired specifications. Overall: Provide Supportive Housing services according to professional ethical conduct guidelines. Act as landlord liaison during housing search. Facilitate background check screenings, application submissions, appeals when necessary, and inspection and lease signing appointments. Coordinate with landlords and treatment teams during clients tenancy to assure that tenancy issues are addressed pro-actively. Link recipients with primary care services and health homes; substance abuse treatment providers, vocational, education, employment, volunteer and social supports. Provide assistance in independent living skill-building, including financial and life-skills coaching. Other duties/responsibilities: Practice timely and complete timecard and file documentation management per program requirements. Provide information and referrals and link consumers with community resources as needed. Participate in the provision of 24-hour, seven day a week on-call availability in response to crises experienced by enrolled consumers. Follow all COA standards of care for all clients. Provide outreach services as required. Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor. As a mandated reporter, follows all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect. Other duties as assigned. Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine. Perform as a team member to assure that productivity outcome measures are achieved. Perform related functions necessary to support the mission and core values of Catholic Charities. Job Qualifications To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job. Education/Experience: To perform this job successfully, an individual must have a BA in Psychology, or Social Work, or equivalent from an accredited academic institution. Preference given to individuals with lived experiences with chemical dependency or mental health disorders. Knowledge of community services and a minimum of two years experience in the direct treatment of mentally ill persons. Experience working with issues of mental health and poverty required. Certificates/Licenses: Must have a valid Drivers License and ability to drive for work use. The individual must successfully pass the background check applicable to position. Physical Abilities: To perform this job successfully, an individual must be able to: Regularly sit, stand, climb, walk, hear/listen, talk Frequently lift up to 10 pounds, pull/push, carry, grasp, reach Occasionally crawl, stoop, kneel Clearly see 20+ feet, with or without corrective lenses, ability to focus Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the: Adaptability :ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation. Analytical Ability : ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data. Attendance : ability to consistently arrive and be able to work as scheduled. Computer/Technical Ability : working knowledge of: Word Processing software , Spreadsheet software , Internet software Dependability :ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary. Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service populations culture and socioeconomic characteristics. Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions. Language Ability: ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Motor Coordination : the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements. Problem Solving Ability :ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature. Quality Management :ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of ones work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work. Reasoning Ability : ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Supervisory Skills: this job does not have any direct supervisory responsibilities. Workplace Environmental Conditions While performing the essential duties/responsibilities of this job, the employee will be: Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon daily activities. Exposure to Trauma : Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.

This position is responsible for the overall coordination of seamless care for patients in a surgical and/or procedural clinic setting. This position balances a complex daily workload, with multiple conflicting priorities, while providing superior customer service and surgery scheduling capabilities. This position must keep current with frequently changing medical insurance and authorization requirements. Providence caregivers are not simply valued - they're invaluable. Join our team at Physician Management Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualification: 2 years of experience in healthcare setting with increased responsibilities or customer service type role. Preferred Qualification: 2 years of Electronic Medical Records (EMR) experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

We are looking for a friendly face to join our Downtown Clinic team! Our Patient Service Representatives serve our front desk as the primary check in point for patients. This is a full-time benefited position. If your skills fit the description below, apply today! ESSENTIAL FUNCTIONS: Serves as the primary contact for patient check-in and check-out Prepares for appointments by proactively verifying necessary demographic information, insurance eligibility, referral or authorization status Completes patient registration Collects copayments and outstanding balances Communicates any necessary follow up instructions at the end of the appointment. QUALIFICATIONS: Excellent Customer Service, organization, and the ability to multi-task Availability to float to other NWOS locations if needed Knowledge of health insurance preferred Proficient in Microsoft Outlook, Word, and Excel SHIFT: 5, 8-hour shifts, Monday to Friday. No weekend shifts, late nights, or major holidays. BENEFITS: Medical Insurance Dental Insurance Vision Insurance Basic Life & ADD Insurance Long Term Disability Insurance Voluntary Short Term Disability Insurance Voluntary Life & ADD Insurance Health Savings Account Employee Assistance Program Voluntary AFLAC Options 401k Employer Match 401k Profit Sharing PTO 7 paid holidays Wage Range: $16.28 to $26.40 Related Jobs: Customer Service Representative, Medical Office Assistant, Administrative Assistant

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused healthcare center that is committed to providing the highest quality of medical care and supportive services. We were founded in 2018 by Dr. David Bartels, focusing on cancer and blood conditions. Today, we provide care services to Medical Oncology and Hematology, Radiation Oncology, Rheumatology, and Urology patients. We are also dedicated to advancing the field by engaging in clinical research and offering our patients the opportunity to participate in various clinical trials. Learn more about us at our website. We have an excellent opportunity available within our clinic as a Patient Scheduling Specialist. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you! Position Summary: Patient Scheduling Specialists are responsible for being the forefront for patient coordination on a daily basis in a growing outpatient clinic. This position exists to ensure accurate and complete scheduling for patients. Scheduling includes but is not limited to new patient visits, infusion/chemotherapy services, and other procedures with outside facilities. Performing related duties within guidelines of Beacon policies, state & federal laws/ regulations, and business ethics. Duties/Responsibilities: Coordinates, monitors, and schedules patient care at our clinic and across the patients' care team. Interprets provider orders, schedules according to the orders, and obtains approval for schedule changes or cancellations as appropriate. Navigates multiple providers and departments simultaneously and is expected to be available to speak with patients and healthcare professionals for the majority of the day. This requires working with several complex scheduling workflows. Acts as a liaison for the patient, communicating and problem solving with clinic staff and patients care team to ensure we can provide exceptional care. Documents complete and accurate information in the electronic medical record when appropriate. Maintains patient confidentiality and protects operations by keeping patient care information confidential. Required Skills/Abilities: Understands medical terminology and procedures. Compassionate and caring bedside manner. Excellent attention to detail and ability to balance competing priorities. Strong written and verbal communication. Independent and good at follow through. Work efficiently with positive communication in a fast-paced team environment, manage difficult and emotional situations, display empathy for patients in the various stages of their treatments. Moderate understanding of computer, phone and fax systems, EMR or other medical technologies a plus. Education: High School Diploma or GED required. Medical Scheduling experience is a plus. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Beacon Clinic Employee Benefits: Paid Time Off (PTO) 8 paid, closed-clinic holidays Health Insurance, including medical, dental, and vision 401(k) Plan Professional development fund Employee assistance program Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Beacon Company Mission: To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience. Beacon Core Values: Compassion. Grace. Honesty. Humor. Respect. Trust. Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.

Marimn Health All positions are filled based on Tribal Preference. We conduct pre-employment drug screening. Start Over with Job Search Returning Applicant? Login Now PATIENT CARE COORDINATOR Job Code:2025-MH-058 Location:COEUR CENTER Preferred Experience:Entry Level Minimum Experience:Entry Level Job Category:Regular Full Time Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020! Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times! Your employer paid benefits include: * Medical, Dental, Prescription, and Vision for employee and all legal dependents. * 401(k) plan with 10% employer match after 1 year of employment. * Employer paid life insurance. * Short and long term disability. * Generous PTO with the ability to earn additional personal days. Please note that this position is in Plummer, ID. Carpool opportunities are available. QUALIFICATIONS: High school diploma or GED required. Availability to work as scheduled on clinic days. Consistent work history indicating exemplary attendance, excellent customer service and the ability to work positively and efficiently with both the public and in a team oriented environment required. Cashiering experience required. Physician/Dental/Optical/Chiropractic scheduling within NextGen Electronic Practice Management experience preferred. Keyboarding, computer and 10-key experience required. Medical/Dental/Optical/Chiropractic terminology preferred. Excellent verbal and written skills required. Previous experience providing excellent customer service both on the phone and in person while managing stressors without projecting on the patient or team members required. ADA ESSENTIAL FUNCTIONS: * Hearing: within normal limits with or without use of corrective hearing devices. * Vision: adequate to read 12-point type with or without use of corrective lenses. * Must be able to verbally interact with staff, clients and public. * Manual dexterity of hands/fingers for writing and data entry. * Able to lift up to 30 lbs. * Standing/walking 10 - 50% of the day. * Sitting 50 - 90% of the day. * Pushing up to 30 lbs. * Pulling up to 30 lbs. RESPONSIBILITIES: * Delivery of excellent customer service to ensure that each person, internally and externally is greeted professionally with each and every interaction. * Orients new patients to Marimn Health and provides an introduction to services and programs available. * Serves as the initial point of contact for patients. Appropriately manages patient's questions, concerns or issues. Able to direct patients to the appropriate resource within the organization. * Registers new patients into NextGen (EPM) and Pharmacy Software following approved protocol and procedures. Advises patient of payment responsibilities and billing protocols appropriate for each patient. * Pre-screens patients for Purchased and Referred Care and Sliding Fee eligibility. Advises patients of discount and payment options. * Responsible for collection and maintenance of: demographic information; eligibility information; Patient Privacy notices; income information and other information assigned as it relates to funding sources (i.e. UDS, third party payers, etc.) * Appropriately schedules patient appointments using the company's systems and standard solicitation of reason for visit; Primary Care Provider (PCP); appropriate identification of patient using name and date of birth. Ensures scheduled appointments are within guidelines of appointments for medical, dental, BH visits and variances are communicated to the appropriate team. * Initiates patient visit and ensures check-in procedures are competed efficiently and appropriately to create the encounter and initiate the billing of charges. Verifies patient demographics, assigns appropriate rendering provider; attaches correct and updated insurance to the encounter. * Notifies health care provider (i.e. nursing, medical, dental, behavioral health) regarding late arrivals, no-shows and cancellations in order to optimize provider time. * Completes appointment reminder calls for medical patient appointments at least one business day prior to appointment. Reminds patients of appointment date, time and provider and informs them of expected payment due at time of service. * Works collaboratively with revenue staff to effectively manage and collect revenue related to patient encounters. Responsible for collection, recording and securing payment and preparation and issuance of receipt for payment. * Assists patients with alternate resources by providing contact information and/or introduction to the organization's Outreach and Enrollment Team responsible for assisting patients with evaluation of alternate resources. * Works collaboratively as part of the reception pool, gaining the skills required to work in various reception areas to best facilitate patient and staffing needs. * Handles patient calls thoroughly and appropriately, exhausting all resources to assist before transferring. * Able to manage self and not project stress onto patients or fellow team members. * Processes patient payments and prepares receipts. * Maintains the cash drawer following departmental policies and procedures. * Prepares deposits from daily receipts and third party payments, as required. * Assists as a team member, as required, with updating policies and procedures, serves on committees and works with the manager and other departments to maintain positive patient/clinic interaction. * Other duties as assigned.

Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities * Greet and check in patients, providing a friendly and professional first impression * Manage the flow of patients through the clinic in a timely, organized manner * Present and sell wellness plans and membership packages confidently and accurately * Support the clinic's sales goals by converting new and returning patients into members * Answer phone calls and assist with appointment scheduling and patient inquiries * Re-engage inactive members and maintain up-to-date patient records using POS software * Assist with clinic marketing efforts and community outreach * Maintain a clean, organized front desk and clinic environment * Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications * High school diploma or equivalent required * Minimum one year of customer service and sales experience preferred * Strong phone, computer, and multitasking skills * Energetic, motivated, and confident in a goal-driven environment * Positive attitude with a team-oriented mindset * Must be able to stand/sit for long periods and lift up to 50 pounds * Office management or marketing experience is a plus Schedule This role requires 15 hours per week of availability, and a willingness to travel is required for this position. Compensation and Benefits * Starting pay: $17.11 per hour * Medical * Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Post Falls Urgent Care Team! This full-time position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: * Knowledge of basic computer programs such as Microsoft Office Suite * Ability to type at least 40 words per minute * Ability to relate and work effectively with others * Demonstrates excellent written and verbal communication skills * Strong Customer service background * Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: * Company-sponsored events such as sporting events, BBQs and holiday parties * Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) * Tuition reimbursement * Growth opportunities, ongoing education, training, leadership courses * A generous 401K retirement plan * A variety of discounts throughout the hospital and community are available to employees * Wellness benefits offered to staff such as: weight loss challenge Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes. You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals. This is a UK Based role. You MUST be living in the United Kingdom with the Right to work in the UK to be considered for this role. Applications from outside of the UK will be unsuccessful. This role will be predominantly home based but some travel will be required to events in Bristol therefore we can only consider candidates in the Bristol area. You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services. Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family. You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity. In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity. Role duties: • Call families who receive an above healthy weight NCMP letter • Discuss how they feel about receiving the letter • Have sensitive and perhaps tough conversations with parents regarding their child's weight • Discuss the support available in the local community and talk through the services we provide • If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families • Update system with communications with families • Manage family profiles on the CRM • Manage the NCMP data • Understand the community support available for families • Support the delivery team on asset mapping of local services • Meet with local partners and stakeholders to update on our services • Any other requirements for the business. Community Outreach and Stakeholder Collaboration Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration. Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families. Qualifications and Experience • Experience working with families in a supportive or educational capacity • Experience of working in a public health environment • Experience of working in a customer facing role • Experience and competence in using a data management system • Experience of using IT systems • Experience of inputting and processing data • Experience of managing customer concerns or issues • Experience of working remotely • Experience in communicating information with other teams • An understanding of the stages of behaviour change Individual competencies • A personable, non-judgmental and sensitive approach to communicating with the public • IT literate especially excellent working knowledge of Microsoft Office • Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team • Fluent and clear in English speaking • Active listening skills • Excellent data processing and data management system skills • Confident, self motivated, passionate, flexible and adaptable • Good attention to detail • Able to respond positively to new situations • Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information. • Ability to reflect and appraise own performance and that of others. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 12,500.00 Maximum Salary £ 14,000.00

Job Details WA04 Spokane - Spokane, WA FT2 $20.00 - $23.00 HourlyDescription The Center for Oral & Maxillofacial Surgery 322 W 7th Ave, Spokane, WA 99204 We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency. PRINCIPAL RESPONSIBILITIES AND DUTIES Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts. Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency. Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made. Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly. Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice. MINIMUM QUALIFICATIONS Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency. Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole. Educational Background: Completion of high school or equivalent is required. Experience Preferred: Previous oral surgery, dental, or medical experience is preferred. Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions. Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment. Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience. Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members. Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice. ABOUT US ORAL SURGERY MANAGEMENT By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices. Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth. Passion for Patient Care Outstanding Results Winning Attitude Embracing Continuous Improvement Respect for Self and Others Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is responsible for front-end reimbursement duties, providing phone and clerical support to the clinical component of home infusion. Other responsibilities include entering patient referral data into the database, entering physician information into the database, entering outcomes information into the database, and tracking CIIs and patient satisfaction surveys. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Infusion and Pharmacy Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year of experience in medical office setting. Preferred Qualifications: + Reimbursement experience. + Experience with verification of insurance benefits. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." Requsition ID: 399128 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 3307 ADMINISTRATION SPOKANE WA Address: WA Spokane Valley 15918 E Euclid Ave Work Location: Providence Infusion-Pharmacy Svcs-Spokane Valley Workplace Type: On-site Pay Range: $17.97 - $26.92 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for a Health Coordinator with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption. Who we are - Our Mission We empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024. What We Offer At Pioneer, our employees are important. That's why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance. Compensation: New hires for this position typically start between $17.00 and $20.78 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors. Benefits: Eligible after 30 days of full-time employment (minimum of 30 hours/week): * Medical * Flexible spending * Dental * Vision Additional coverage after 60 days: * Life * AD&D * Disability Other benefits: * Dependent Daycare Flexible Spending * Tuition assistance (100% for bachelor's, 50% for graduate programs) * Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution) * Employee recognition programs * Public transportation discount * Employee assistance program (EAP) Join Pioneer and be part of a team that values and invests in you. What you'll do The Health Coordinator supports the mission of Pioneer by coordinating access to quality and cost-effective integrated health services to clients at Pioneer facilities. This role works closely with internal staff, community providers, pharmacy staff, and facility staff and provider(s) to assist is gathering/relaying necessary information to effectively assess and manage client integrated health needs. Primary/essential duties are but no limited to: * Assess individual risk, needs and barriers using validated tools and techniques, assure client and facility safety * Motivational Interviewing (MI) and skill development * Interprets and explains program policy and goals to each client as needed through new client orientation. * Aids in the client's educational process- including conducting health education classes and teaching various aspects of self-care. * Monitors and records self-administration of medications, verifies MAR for accuracy and errors at shift-change * Provides a safe and healthy environment which includes maintaining, cleaning, and disposal of equipment and supplies according to policy and procedures. For example: cleaning med rooms, defrosting refrigerator, disinfecting vital signs equipment and health services office. * Assists in maintaining storage of medications, places orders and returns clients medication according to pharmacy services policies. * Assists clients in meeting health and safety needs in accordance with each individual's stage of recovery as well as program policies. * Provide basic first aid and first point of contact for emergency service deployment when needed * Follow provider orders and assist provider in accordance to program policy. * Gather/relay necessary information regarding physical and behavioral health needs such as health/medication history, self-reported vital signs, diagnoses and/or symptoms. * Assists Licensed Nurses (Registered Nurse or Licensed Practical Nurse) with intakes on the admissions unit. * Ensures coordination of all client physical/behavioral healthcare services on your shift, including telehealth, clinic, outside/visiting provider appointments. * Coordinate and document client intake and discharge including financial and secured belongings after hours. * Coordinate both internal and external services and referrals based on provider assessment. * Support service navigation as the primary liaison for clients * Maintain accurate, timely, and complete documentation of service * Ensure all necessary notifications are completed on your shift. * Complete all eligibility assessments and follow-up assessments in database * Ensure all client information is accurate and updated from intake to discharge for continuity of care * Record routine case notes and touch points documenting progress and services * Review reports with team to identify service gaps and necessary support services What you'll bring * High School Diploma or Equivalent * 1-year experience working in a caregiving related position or with marginalized populations * Must be able to obtain and maintain a registered Agency Affiliated Counselor (WAC 246-810-015, and RCW 18.19.210) at a minimum within 60-days from date of hire * First Aid/CPR certification within 90 days of hire * Proficient level of written/verbal communication, and efficiency with independent task management and ability to show attention to detail * Basic computer skills and the ability to learn * Maintaining a positive, empathetic, and professional attitude toward clients at all times * Proficient in Microsoft Office Suite, Outlook and internet navigation EEO Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEOC is the Law/EEO Policy Statement Pioneer Human Services is a Drug-Free Company Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.

Committed to bringing healthcare into communities and communities into healthcare since 1978, NEW Health is rural northeast Washington's leading non-profit primary care provider. We treat all patients with the respect they deserve while providing high-quality, integrated medical, dental, behavioral health, and pharmacy services. NEW Health has been named one of the best places to work in the Inland Northwest! We set the standard to advance employees within our organization and hold ourselves accountable by tracking employee advancement as one of our key performance indicators. Our workforce development program, NEW Health University, is nationally recognized for developing local career pathway training. We provide all of our staff with paid, on-the-job training to ensure you are confident and successful in your position. Your Career Pathway with NEW Health We create pathways for career growth within NEW Health. To support this, we provide all employees with monthly paid training and additionally offer tuition reimbursement and one-on-one career planning. There are many paths to grow your career within NEW Health; here are some examples: Front Desk -> Medical Assistant Apprentice -> Certified Medical Assistant -> Assistant Operations Manager -> Clinic Operations Manager Dental Assistant Trainee -> Dental Assistant -> Assistant Operations Manager -> Care Coordination Manager Pharmacy Assistant -> Pharmacy Technician Apprentice -> Pharmacy Technician -> 340B Specialist Benefits with You and Your Family in Mind Up to three weeks of paid time off your first year plus nine paid holidays Free Life Flight membership for your family No-cost medical, dental, and vision insurance for employees Health Savings Account and Flexible Spending Account options 401(k) plan with matching contribution Continuing education, license, and tuition reimbursement opportunities The above list is not inclusive of all full-time employee benefits and is dependent upon eligibility criteria. Purpose of Job: This position is part of a multi-disciplinary team that provides quality patient care in our patient centered medical home model. The purpose of this position is to improve the overall health of the communities we serve by performing reception, scheduling and general administrative support duties as follows: Essential Duties and Responsibilities: Immediately greets patients upon arrival; verifies appointment, insurance and personal information. Collects co-pay and applicable paperwork from patient. Reconciles daily receipts/petty cash. Enters patient demographics information into billing and electronic health/dental records system (EHR/EDR). Ensures accuracy and completion of intake forms before forwarding to billing for processing. Closes batches daily. Professionally answers calls, takes messages and/or refers callers to appropriate individuals. Schedules appointments and translators as needed. Treats patients with highest respect in all functions of job and maintains patient confidentiality. Monitor patient waiting rooms for cleanliness and security, sanitizing s needed or directed. Performs other duties as assigned. Travel may be required. Education/Experience: An HS diploma or equivalent is required. Applicable additional schooling and/or formal training preferred. Customer service and multi-line telephone experience are preferred. Skills: Computer skills required. Ability to spell accurately. Able to clearly communicate information to patients and gather information from patients. Must have basic math skills to calculate patient payments. Physical Demands: Front Office staff are required to stand, sit, and be mobile 1/3rd to 2/3rds of the time. They are required to use hands to finger, handle or feel over 2/3rds of the time; while reaching with hands and arms occurs 1/3rd of the day. Climbing or balancing, stooping, kneeling or crouching occurs less than 1/3rd of the time. Communicating by talking/ hearing occurs over 2/3rds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10lbs and less than 1/3rd of the time up to 25-40lbs. Rarely is there a need to lift more than 41lbs. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Workforce Classification: On-site Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic. We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve. Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions. Kinwell is hiring a Patient Care Coordinator to join our 6th and Washington clinic in Spokane, WA. The Patient Care Coordinator will manage all aspects of the patient greeting and check-in. As the initial Kinwell representative, this individual will assist with prepping charts for daily appointments, manage the patient's appointment scheduler, maintain the cleanliness and supplies in the patient reception and waiting area, communicate arrival times to teammates and assist with check-out and follow up duties for patients. Lastly, this position will provide phone support for Kinwell's Call Center as needed, submit Health Information Management (HIM) requests and manage faxed documents sent to Kinwell. What you'll do: * Manage patient appointments, coordinate with clinicians, and schedule follow-ups. * Serve as the first point of contact for patients, answering phones, emails, and managing patient inquiries. * Ensure accurate patient records, confirming details such as insurance, treatment plans, and next steps. * Assist patients in navigating the healthcare system, including following treatment plans, referral instructions, and scheduling follow-up procedures. * Advocate for patient needs and concerns to medical staff and administration. * Educate patients on available services and resources. * Work closely with the billing department to ensure proper insurance verification and claims submission. * Provide patients with cost estimates and answer questions about insurance coverage. * Assist in resolving any insurance-related issues. * Maintain accurate and up-to-date patient files, ensuring compliance with HIPAA regulations. * Provide administrative support to healthcare clinicians and clinical support staff, including document preparation and correspondence. * Assist in collecting and analyzing patient feedback to improve clinic operations. What you'll bring: * High school diploma or equivalent. * One year of experience in a healthcare or patient service role or equivalent experience. * Basic understanding of medical terminology and insurance verification. * Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems. * Strong customer service skills. * Familiarity with HIPAA regulations and medical insurance processes. * Working knowledge of medical terminology and healthcare operations; HIPAA regulations and privacy requirements; insurance and billing procedures. * Proficient in managing patient schedules and multitasking across platforms. * Excellent critical thinking, flexibility, problem solving and communication skills (verbal and written). * Associate degree or certification in healthcare administration, medical billing, or related field. (Preferred) * Three years of experience in a healthcare setting, specifically in a coordinator or administrative role. (Preferred) * Experience using advanced EMR systems, scheduling software, and patient communication platforms. (Preferred) Working Environment * Work is performed within a clinical setting with frequent patient interactions. * Standard office conditions with frequent use of computer, phone and medical record systems. Physical Requirements The following have been identified as essential physical requirements of this job and must be performed with or without accommodation: * Ability to sit for long periods while working at a computer. * Occasional lifting of office supplies and medical documents (up to 20 pounds). * Ability to move around the clinic to assist patients and medical staff as needed. * Manual dexterity for data entry and use of office equipment. Vaccine Requirement: Kinwell currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza, COVID-19, and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines. Kinwell provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status. Applicants with disabilities may be entitled to reasonable accommodations under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview process which will ensure an equal employment opportunity without imposing undue hardship on Kinwell. Please inform our Talent Acquisition team (****************************) if you are requesting an accommodation to participate in the application process. What we offer: * Paid Time Off & Paid Holidays * Medical/Vision/Dental Insurance * Personal Funding Accounts (HSA, FSA, DCA) * 401K * Basic Life Insurance * Disability-Short Term and Long-Term * Supplemental Life and ADD&D * Tuition Reimbursement for qualifying programs * Employee Assistance The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience. National Salary Range: $40,400.00 - $60,600.00