Patient care coordinator jobs in Springfield, IL

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Position Summary** Join the Coram/CVS team as a Patient Intake Coordinator and you will support the Enteral Nutrition Center with the initial admission of patients onto service with the Company. In this role, you will maintain communication and workflow between the branch, Sales staff, Insurance Verification team, and referral sources, helping to ensure new patients are receiving excellent care while on our services. As a Patient Intake Coordinator, you will... * Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient complaints * Assess patient needs and document referral requests for coordination of care. * Provide information pertaining to equipment supplies and services to applicable departments in order to bring a patient on service with the Company * Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information * Relaying insurance coverage to referral sources and patients and discuss forms required for billing with patients *Training will occur virtually & must be able to work alone This is a full-time, permanent, benefited position and is NOT through an agency. **Required Qualifications** * Minimum two years' experience in customer service * Minimum two years' experience in healthcare * Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word **Preferred Qualifications** *Insurance terminology *Medical Benefit knowledge *Typing skills 40-50wpm *multi-tasking *Using multiple screens *Call Center experience *Basic math skills **Education** High School diploma or GED **Skills Required** Insurance Coverage Medical Terminology Telephone Customer Service Typing Multiscreen Medical Prescriptions Customer Service Standards Basic Math Multitasking Prescription Interpretation Customer Service Communication Prescription Processing **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $17.00 - $31.30 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 03/29/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!" **Position Overview** Receives inbound and makes outbound calls to resolve customer concerns in a timely and professional manner. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service. **Responsibilities** + Receives inbound and makes outbound calls to resolve routine customer concerns (e.g., service, billing, results) in a timely and professional manner. May deviate from routine procedures to diagnose root cause of more complex customer issues. + Coordinates and resolves customer follow-up requests as a liaison between branches and customers to provide and maintain the highest level of customer service. + Prioritizes open, overdue and/or critical CFRs or customer concerns and escalates to management as needed. + Reviews and responds to customer feedback collected through external sources. Compiles statistical data (e.g., net promoter scores, or NPS), identifies trends, and reports to management team. + Makes contact with cancel request customers to retain business.Probes to identify root cause and uses approved customer save offers (e.g., discounts, service calls) to retain customer. + May complete special projects to support branch operations and efficiency + Enters and maintains customer data (e.g., contact information, service plan, billing information) into customer database accurately and timely. + Researches customer database for account and service history and information to resolve customer concerns. + Follows standard policies, procedures and scripting when interacting with and resolving customer concerns to ensure quality outcomes. + May assess customer needs for additional services and up-sell as appropriate. + Identifies and communicates improvement opportunities or trends impacting the customer experience to management. + May receive customers and vendors at assigned branch. **Education and Experience Requirements** + High school diploma/GED required. Associate's degree preferred. + 2-3 years of customer service experience required + Experience resolving escalated customer service issues required + Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) **Physical Demands & Working Conditions** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Regularly required to:** + Sit, stand and walk + Use hands and arms to handle, feel or reach + Speak and hear + Use close vision abilities **Occasionally required to:** + Lift or move up to 25 lbs + Stoop, kneel, crouch or crawl The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. **Noise level** + Low to moderate **Adverse Conditions** + Minimal Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job. _TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace._ **Pay Ranges** $31,819.00 - $58,865.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks. TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com (******************************************** ). California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. TruGreen performs pre-employment testing. To view our disclaimer, *****************************************

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

The Patient Service Representative - Operations is responsible for discussing insurance coverage, including usual and customary charges, Medicare and Medical Assistance availability, reimbursement options available for services, educating patients regarding the Clinic's billing and credit policies, work with patient's insurance carrier to verify benefits coverage for treatment, and discuss any credit concerns regarding a past due account and make special arrangements if necessary to assure payment will be made in a timely manner. Job Relationships Reports to the Operations Manager or Director of the service line Principal Responsibilities Verify/secure referrals. Verify coverage and benefits prior to treatment. Secure prior-approval and pre-authorizations. Perform review and action of Bad Debt, Collections, and Denials. Maintain proficiency with insurance and billing issues and serve as a resource to providers and staff. Prepare account action worksheets and submit to Patient Accounting for charge corrections. Provide a positive impression to patients about the Clinic's billing department. Enter/edit patient insurance coverage/demographic information when necessary. Inform patients of the Clinic's billing and credit policies. Answer questions that patients may have in regard to insurance coverage and other billing issues. Respond to patient's verbal and written requests in a timely fashion. Maintain statistics. Maintain proficiency with insurance and billing issues by participating in Patient Accounting meetings and training sessions as appropriate. Must be empathetic, yet responsive to patients while adhering to Patient Accounting billing practices and guidelines. Provide coverage at other Springfield Clinic locations as assigned. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience High School graduate or GED required. Minimum two to three (2-3) years experience in medical billing and insurance preferred. Knowledge, Skills and Abilities Ability to handle multiple tasks and prioritize in a fast-paced environment required. Computer skills, including Microsoft Office, preferred. Strong verbal communication and listening skills are required. Knowledge of the computer systems with emphasis on registration and insurance screens. Knowledge of Medicare, medical assistance and other third party payors. Ability to work with patients of all ages in a courteous and professional manner. Must be empathetic, yet responsive to Patient Accounting billing policies and guidelines. Ability to tactfully work with patients with past due accounts. Ability to meet quality and performance guidelines and work with patients in a courteous and professional manner. Must have the ability to maintain composure under stress. Manual dexterity required for use of telephone headset, calculator and computer keyboard. Working Environment Work in office environment. Use of telephone required. Involves frequent contact with staff and the public. Requires siting for long periods of time. Some bending and stretching required. PHI/Privacy Level HIPAA1

COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

Min USD $16.00/Hr. Max USD $23.64/Hr. The Patient Access Specialist plays a key role in ensuring that patients have timely and efficient access to hospital and service area resources. This position is responsible for processing patient registration information with high accuracy, including collecting demographic and insurance details and performing financial collections. Key Responsibilities: * Registration and Information Accuracy: Collect and verify patient demographics, insurance information, and financial details. Ensure all registration data is accurate and complete, facilitating the patient's timely access to services. * Compliance and Documentation: Prepare and present legal, ethical, and compliance-related documents, ensuring patients understand and complete all required forms during registration. Maintain knowledge of JCAHO standards, Patient Rights and Responsibilities, HIPAA regulations, and payer requirements. * Mammography Screening Scheduling: Provide scheduling services for mammography screenings, following established protocols for insurance, exam type, patient preferences, and urgency. * Coordination with Departments: Act as a liaison between Patient Access Services and ancillary departments, facilitating communication and ensuring a smooth flow of information and services for patients. * Financial Collections: Perform financial collections, including co-pays and deposits at the point of service. Educate patients regarding billing, insurance coverage, and payment options. * Regulatory Compliance: Adhere to CMS Conditions of Participation, obtaining necessary signatures (ABN, consent forms) as required by CMS regulations. * Cross-Department Collaboration: Support patient care areas as needed, helping ensure timely and accurate documentation for patient services. * Other Duties as Assigned: Complete all other duties and special projects as assigned by management to support the department's goals and ensure consistent patient care. Position Details: * Shift: Night Shift * Hours of Shift: 9:45 PM - 6:15 AM * Weekends: Every Other Weekend * FTE: 1.0 Qualifications Education * High school diploma required Licensure/Certification/Registry * Must successfully complete assigned annual education through Healthcare Business Insights Experience * Minimum of one (1) year of business office experience, preferably in areas such as Patient Access, billing, collections, insurance principles/practices, or accounts receivable * Completion of 12 (twelve) hours of coursework in a business or healthcare-related field may be considered in lieu of business office experience * Previous experience in Patient Access is highly desirable Knowledge, Skills, and Abilities * Comprehensive knowledge of tasks performed across various Patient Access Service areas to ensure customer satisfaction and accurate reimbursement * Excellent interpersonal and patient relations skills, with the ability to maintain emotional composure and exercise sound judgment in all interactions * Working knowledge of computers, including the ability to enter and retrieve data from registration software and other required applications/systems * Strong attention to detail, critical thinking, and problem-solving abilities * Excellent oral and written communication skills, with the ability to maintain professionalism in high-pressure situations * Flexibility and the ability to exercise judgment and initiative, especially in stressful or rapidly changing environments * Ability to manage competing priorities independently and effectively * Strong negotiation and persuasion skills when educating and communicating with patients and families * Knowledge of medical terminology, medical procedural (CPT), and diagnosis (ICD-10 CM) coding, as well as hospital billing claims is preferred but not required Responsibilities * Pre-Registration/Registration: Completes all steps of pre-registration/registration, verifies patient identity and demographic information, and captures health insurance benefit eligibility based on contract/regulatory requirements. Ensures proper consent for patient treatment is obtained. * Mammography Scheduling: Schedules patients for Mammography procedures according to established protocols, ensuring proper modality, location, insurance requirements, patient preferences, and urgency. * Billing and Payment Education: Educates patients on billing resolution, private pay options, collection efforts, coordination of benefits, third-party payments, insurance coverage, payments, and denials. Acts as a liaison between external resources and patients for issues requiring SMH involvement. * Coordination of Financial Documentation: Works with Patient Financial Services, Utilization Management, physicians, and medical offices to maintain consistent financial documentation and interdisciplinary collaboration. * Regulatory Compliance: Adheres to CMS Conditions of Participation and Section 1154(e) of the Social Security Act, ensuring proper patient signature acquisition. Verifies medical necessity and obtains signatures on Advance Beneficiary Notice of non-coverage (ABN) per CMS regulations. * Co-Pay and Deposit Collection: Negotiates with patients and families to collect co-pays and/or deposits at the point of service, supporting POS collection goals. * Financial Assistance Referrals: Triage, document, and refer patients to Medicaid vendors or financial assistance per the Illinois Fair Patient Billing Act and SMH procedures. * Pre-Authorization/Pre-Certification: Identifies services requiring pre-authorization and works with physicians to meet eligibility requirements prior to service. * Account Rejection Resolution: Analyzes and resolves rejected accounts from various hospital sources, ensuring verification of patient benefit eligibility and reimbursement from all payer sources, or suitability for financial assistance. * Staff Training and Coverage: Orients and cross-trains others within the department and provides coverage during staff absences or special needs. * HIPAA and Regulatory Compliance: Ensures compliance with all HIPAA, Joint Commission, CDC, SMH, and state and federal regulations. Educates patients about Advance Directives, Medicare D coverage, and the grievance process as appropriate. * Knowledge Maintenance: Maintains up-to-date knowledge of applicable regulations, including the Illinois Fair Patient Billing Act and Illinois Uninsured Patient Discount Act, and completes all required annual organizational education. * Legal Forms Compliance: Completes Illinois DHS legal forms for psychiatric admits in compliance with state and hospital policies, providing relevant education to patients and families. * Flexible Work Settings: May rotate between different work settings such as patient registration, bedside registration, or SMH campus environments, and provide coverage for the SMH Financial Lobby Office. * Productivity and Accuracy: Meets expectations for productivity, accuracy, and point of service collections. Attends quarterly department meetings unless otherwise approved. * Additional Duties: Performs other related work as assigned.

The WellBe care model is a Physician Led Advanced Practice clinician driven geriatric care (care of older adults) team focused on the care of the frail, poly-chronic, elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. Care is provided throughout the entire continuum of care - from chronic care and urgent care in the home, to hospital, to skilled nursing facility, to assisted living, to palliative care, to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum. Job Description GENERAL SUMMARY Our Patient Care Advocate are the energetic, curious explorer, part of a team that provides compassionate care to the frailest elderly who suffer from chronic and acute illnesses or injuries living in their homes. Our PCA is responsible for developing a rapport, and delivering exceptional in-home services, helping coordinate care with the rest of the medical team, scheduling patient appointments with our team, specialist appointments and coordinating diagnostic tests, HEDIS gap closure, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records, and other tracking tasks. The successful candidate will love working with seniors and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. SKILLS & COMPETENCIES Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. Acts as a community resource for the patient Completes support during Comprehensive Initial visit when needed. Manage patient medical records as appropriate Completes Drop in visits for unengaged patients or open HEDIS gaps Answer patient non-clinical questions and explains the process Ensures all appropriate patient documentation for non-clinical summaries are in the EMR. Provide positive customer service and treat all patients and staff with respect Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings as directed by supervisor. Complete non-invasive patient screenings, and testing. Ability to clearly explain POCT to geriatric patients. Escalate patient clinical concerns to APP, CD, CMD. Support APP in ongoing panel management and quality of care efforts (e.g., HEDIS) Utilize HEDIS tracking tools, meet and improve HEDIS STARS performance. Other tasks needed to accomplish team's objectives/goals Job Requirements Educational/ Experience Requirements: High school graduate or GED License, Certification, Registration LPN License Required Skills and Abilities: 2+ years of patient facing experience working for a healthcare practice or hospital Current BLS card for healthcare providers or willing to obtain EMR documentation experience preferred High level of professionalism Strong customer geriatric focus/service skills Strong computer skills, including Word, Excel, and PowerPoint Strong verbal, written, presentation, and interpersonal communication skills Supervisory Responsibility: N/A Travel requirements:Travel is required locally. The role is a field-based role visiting patient homes. Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity Safety-Sensitive Statement: This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including for substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations. Drug Screening Requirement: As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Americans with Disabilities Act: WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application or employment process, please contact Human Resources at *********************** The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The Patient Access Specialist is responsible for completing patient registrations, discharges, and transfers accurately and efficiently. This role involves obtaining and verifying all required demographic, insurance, and consent information, as well as securing the appropriate signatures in a timely manner. The specialist also ensures that all necessary forms are completed and distributed, and that patients are informed of any additional relevant details regarding their visit or admission. Qualifications Education High school diploma or equivalent required Experience Minimum of 1 year of customer service experience required Experience with typing, word processing, and computer applications required Previous experience in a medical office, registration, billing, or familiarity with medical terminology preferred Responsibilities Greets patients and family members warmly and offers assistance upon arrival. Completes all steps of pre-registration and registration, including patient interviews, verifying insurance details, collecting photo identification, obtaining necessary signatures for consent, and distributing required patient documentation. Coordinates accurate data collection to verify insurance eligibility and determine financial obligations, which may include collecting co-pays. Ensures compliance with HIPAA, Joint Commission, CDC, TMH, and all applicable state and federal regulations. Provides required informational materials at all patient access points. Responds appropriately to emergency procedures. Assists or transports patients in wheelchairs to their service location. Communicates effectively with co-workers and management regarding patient issues, follow-ups, or concerns. Demonstrates flexibility, organization, and the ability to function effectively in high-pressure situations. Prioritizes patient assistance based on medical urgency, ensuring the most critical patients are served first. Assists with onboarding and training of new staff. Maintains professionalism and respectful conduct with patients, visitors, peers, and leadership at all times. Willing to work flexible hours, including night and weekend shifts, and to cover staffing gaps as needed. Demonstrates excellent interpersonal and patient service skills, with emotional maturity and sound judgment when interacting with diverse populations. Supports and communicates the mission, vision, and goals of the department and Memorial Health. Understands and adheres to department policies and procedures. Engages in self-directed learning and participates in annual continuing education activities. Performs other job-related duties and special projects as assigned by the manager. Not ready to apply? Connect with us for general consideration.

The Patient Access Specialist is responsible for completing patient registrations, discharges, and transfers accurately and efficiently. This role involves obtaining and verifying all required demographic, insurance, and consent information, as well as securing the appropriate signatures in a timely manner. The specialist also ensures that all necessary forms are completed and distributed, and that patients are informed of any additional relevant details regarding their visit or admission. Qualifications Education High school diploma or equivalent required Experience Minimum of 1 year of customer service experience required Experience with typing, word processing, and computer applications required Previous experience in a medical office, registration, billing, or familiarity with medical terminology preferred Responsibilities Greets patients and family members warmly and offers assistance upon arrival. Completes all steps of pre-registration and registration, including patient interviews, verifying insurance details, collecting photo identification, obtaining necessary signatures for consent, and distributing required patient documentation. Coordinates accurate data collection to verify insurance eligibility and determine financial obligations, which may include collecting co-pays. Ensures compliance with HIPAA, Joint Commission, CDC, TMH, and all applicable state and federal regulations. Provides required informational materials at all patient access points. Responds appropriately to emergency procedures. Assists or transports patients in wheelchairs to their service location. Communicates effectively with co-workers and management regarding patient issues, follow-ups, or concerns. Demonstrates flexibility, organization, and the ability to function effectively in high-pressure situations. Prioritizes patient assistance based on medical urgency, ensuring the most critical patients are served first. Assists with onboarding and training of new staff. Maintains professionalism and respectful conduct with patients, visitors, peers, and leadership at all times. Willing to work flexible hours, including night and weekend shifts, and to cover staffing gaps as needed. Demonstrates excellent interpersonal and patient service skills, with emotional maturity and sound judgment when interacting with diverse populations. Supports and communicates the mission, vision, and goals of the department and Memorial Health. Understands and adheres to department policies and procedures. Engages in self-directed learning and participates in annual continuing education activities. Performs other job-related duties and special projects as assigned by the manager.

Job Description Website: ******************* Baystate New England Orthopedic Surgery Center is an ambulatory surgery center located in Springfield, MA. With eight operating rooms, the center delivers high-quality, cost-effective outpatient surgical care across multiple specialties, including orthopedics (total joint, hip, knee, hand, shoulder, spine, foot and ankle), sports medicine, and podiatry. The center is proudly partnered with Compass Surgical Partners, a national leader in developing and managing ambulatory surgery centers across the U.S. Role Summary The Registration Specialist / Surgical Scheduler supports a seamless perioperative experience by coordinating surgical scheduling, patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment. What You'll Do Schedule surgical procedures and preoperative appointments in accordance with physician availability, staffing, and equipment needs Monitor schedules, identify conflicts, and communicate changes to appropriate departments Register patients accurately, verifying demographics, insurance, and required documentation Collect copayments and input patient information into scheduling and registration systems Greet patients and visitors; answer phones and respond to in-person and telephone inquiries Coordinate front desk and reception area activities to support efficient center operations Assemble and maintain patient medical records and ensure confidentiality Communicate professionally with patients, families, physicians, and staff (using translators as needed) Support quality improvement, safety, and risk management initiatives Maintain organization and cleanliness of the front desk and nourishment areas Perform clerical and administrative duties, including supply management and record maintenance Perform other duties as assigned What You'll Bring High school diploma or GED required; healthcare or surgical scheduling experience preferred Strong organizational, multitasking, and communication skills Ability to manage competing priorities in a fast-paced healthcare environment Proficiency with Microsoft Windows-based systems and scheduling/registration platforms Current BLS certification Physical Requirements Ability to lift up to 50 pounds Prolonged standing, walking, sitting, and frequent use of hands and arms Ability to bend, stoop, kneel, crouch, or balance as needed Why Compass Surgical Partners? Compass Surgical Partners is a leading, independent, full-service ambulatory surgery center (ASC) development and management partner. An exclusive partner for premier health systems, Compass has built a nationwide portfolio of ASC joint ventures with health systems and physicians. Compass' experienced leadership team has developed more than 250 ASCs over the past three decades, making it the partner of choice for high-performance ASCs. Differentiated by a proven track record of success and an agile, aligned operating model, Compass Surgical Partners aims to create strong partnerships that improve the lives of patients and providers. Learn more at ******************* Compass Surgical Partners is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or hiring process, please contact us directly at *******************. Compensation Range: $23.00 - $26.00

COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them . As a Patient Experience Coordinator , you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests. As the Front Desk Coordinator is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Front Desk Coordinator is responsible for welcoming all new and existing patients and guests to the practice. This may occur via front desk reception, telephone, email, etc. The Front Desk Coordinator ensures efficient patient flow within the practice and maintains a full appointment schedule. The Front Desk Coordinator will check-in and check-out patients and be responsible for collection of patient fees at time of service. The Front Desk Coordinator is responsible for maintaining the reception area in a way that is consistent with the practice's brand.

Job Description The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests. As the Front Desk Coordinator is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance. The Front Desk Coordinator is responsible for welcoming all new and existing patients and guests to the practice. This may occur via front desk reception, telephone, email, etc. The Front Desk Coordinator ensures efficient patient flow within the practice and maintains a full appointment schedule. The Front Desk Coordinator will check-in and check-out patients and be responsible for collection of patient fees at time of service. The Front Desk Coordinator is responsible for maintaining the reception area in a way that is consistent with the practice's brand. Responsibilities Job Responsibilities: Initiate an exceptional patient experience Greet all patients and guests to the practice Answer the telephone and direct incoming calls Schedule appointments and maintaining a full appointment schedule Keep the Optometrist(s) on schedule and maintaining efficient patient flow Appointment confirmation and recall reminders Receiving all incoming mail Reports to management/leadership on the status of appointment schedule Reports to management/leadership any patient challenges or complaints, likewise maintains and documents all patient testimonials Perform other duties as required Required Skills Competencies: Frequent Interaction with Others Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice. Customer Orientation The Front Desk Coordinator should be patient focused and displays a desire work within the practice's brand values to deliver exceptional customer service. Team Player Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience. Brand Championship As the first point of contact, the Front Desk Coordinator must consistently display behaviors that champion the brand value proposition of the practice. Detail Orientation Must have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required. Pace of the Environment Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience. Supervision Under supervision of the Office Manager. Must be able to complete duties without close supervision. Confidentiality Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.

Job DescriptionSalary: 47k-50k annually Under the direct supervision of the Youth Programs Supervisor, The Youth Shelter Coordinator is responsible for the day-to-day operations of the Porch Light Project youth emergency shelter. The coordinator will facilitate daily supervision, follow up, and monitor client care while maintaining required licensing criteria as set forth by the department of children and family services licensing representative in connection with Midwest Youth Services best practice, policy, and procedures. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge and skills in the field of childcare, at risk youth, and trauma informed status necessary. Ability to communicate effectively with participants in order to support, encourage, lead, and motivate positive behavior. Ability to work independently, communicate with program supervisor and collaborative partners, and maintain policy and procedure expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Represent the agency in a positive and professional manner at all times. Promote a welcoming and trauma informed space to youth in shelter, donors, staff, and community visits. Conduct initial intakes, inventory, and gather new information on youth being placed in shelter per established policy and procedures. Maintain a clean and safe shelter environment, ensuring adherence to security protocols, managing daily routines, meal plans, shelter supplies, and coordinating with staff accordingly. Generate monthly schedules for staffing of the shelter based on part time availability, activities, and monthly needs. Participate in de-escalating conflicts and crisis resolution of youth in shelter, provide immediate support to sheltered youth and shelter staff. Maintain daily documentation of client records and tracking services rendered. Ensure shifts/program staff are adhering to expectations of the shelter operations within a trauma informed lens. Distribute food, clothing, hygiene, and essential supplies to youth as needed while maintaining appropriate documentation and inventory processes. Facilitate recreational activities for youth on a monthly calendar basis in line with trauma informed protocols, safety and security of youth participants, and in line with budget allowable. Facilitate monthly meal plans for youth in shelter, log and label received meals, and plan for donation or disposal of expired food materials. Building relationships with local agencies and organizations to identify additional resources and support for sheltered youth. Facilitate and coordinate daytime transportation to school and appointments for youth currently housed in shelter. When more than one youth are housed at a time the coordinator will facilitate a plan to address all youth needs with the youth programs supervisor for dissemination to full time program staff. Maintain regular supervisions, debrief, and establish effective written and verbal communications with the Youth Programs Supervisor. Facilitate annual licensing renewals and ensure a smooth evaluation process for the DCFS licensing representative.

Hiring Department: Division of Specialized Care for Children FTE: 1 Work Schedule: Monday - Friday 8am - 4:30pm Shift: Days # of Positions: 1 Workplace Type: Hybrid Salary Range (commensurate with experience): $40,891 - $47,101 About the University of Illinois Chicago UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. Position Summary Review, analyze and enter medical claims, interpret third party payment information, coordinate benefit coverage information in order to determine DSCC financial liability. Employees at this level are senior representatives under limited supervision who provide technical assistance and guidance to DSCC staff, providers and families on complex issues independent of manager oversight to facilitate medical claims processing. Duties & Responsibilities Analyze , process and adjust paper & electronic claims for accuracy. Reviews case specific information to enter the prior approval for claim adjudication. Resolve complex collections, provider and customer complaints independent of manager oversight. Train providers to use the Provider Portal application and provides instructions on procedures and policies for claims adjudication. Determines the policy provision for complex nursing and medical claims. Communicates findings with DSCC staff and providers. Determines a resolution to process the claim. Reviews and analyzes provider claims and insurance explanation of benefits for quality assurance. Initiates, receives and documents telephone calls to facilitate claims payment process. Serves as the primary point of contact for providers, DSCC staff and families in various situations. Determines appropriate adjustments needed when explanation of benefit's, refund checks or claims are resubmitted by providers or families. Attends Division and university related meetings and serves as a departmental liaison in the absence of the manager. Trains new and lower level staff on unit policies and procedures, including processing of claims. Reports and training issues to claims manager. Identifies needs/problems with computer software programs and agency claims processing practices, makes recommendations for change or enhancement to manager. Conducts file audits to obtain reimbursement of DSCC expenditures due to benefit coverage changes, claims processed incorrectly by insurance carriers and discrepancies of insurance benefit coverage. Prepares reports or written correspondence for the manager as requested. Assists manager on revisions to the Home Care and Core Department Manual. May supervise lower level staff as assigned in the absence of the department manager. Conducts quarterly quality assurance audits on finalized claims based on departmental guidelines. Other duties as assigned. Minimum Qualifications * Any one or combination totaling two (2) years (24 months), from the categories below: * College coursework in a health-related field, business administration/management, human resource management, or closely related fields, as measured by the following conversion table or its proportional equivalent: * 30 semester hours equals one (1) year (12 months) * Associate's Degree (60 semester hours) equals eighteen months (18 months) * 90 semester hours equals two (2) years (24 months) * Work experience in a healthcare environment working independently with medical claims, denials, rejections, referrals, and prior authorizations. Preferred Qualifications To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation

COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: * Energetic, outgoing, and a team player * A clear communicator and compassionate listener * Detail-oriented and organized, even in a busy setting * Calm under pressure, with the ability to multitask * Inspired by wellness, movement, and human connection * Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE * Full-time position with a flexible 4 or 5-day work week * Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. * Clinics are open Monday-Thursday and Saturday mornings * Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) * PTO, and holiday pay for select company holidays * Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K * Complimentary Chiropractic Care for you and your family * Profit Sharing Incentive Program * Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income * Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO * Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. * Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! * Coach and guide patients through exercises and care plans, helping them feel confident and empowered. * Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. * Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Qualifications Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

**Extraordinary Careers. Endless Possibilities.** **With the nation's largest home infusion provider, there is no limit to the growth of your career.** Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you're empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare. ** Summary:** This position is responsible for processing benefit verification or authorization responsibilities of all new referrals within the expected speed and quality **Job Description:** **Job Responsibilities** + Processes benefit verification or authorization for all new referrals with speed and accuracy. + Assist AVA Supervisor and Manager with special assignments as needed. **Supervisory Responsibilities** Does this position have supervisory responsibilities? NO (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.) **Basic Education and/or Experience Requirements** + High school diploma or equivalent is required. + Minimum of two years of experience in related experience. **Basic Qualifications** + Ability to multi-task and support numerous referrals/priorities at one time. + Ability to work in a fast past environment. + High degree of self-discipline in maintaining productivity expectations. + Must be detail-oriented and have a high degree of quality focus. **Travel Requirements** Not Applicable **Preferred Qualifications & Interests** Healthcare/medical billing experience preferred. May perform other duties as assigned Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $17.02-$28.38 **Benefits:** -Medical, Dental, & Vision Insurance -Paid Time off -Bonding Time Off -401K Retirement Savings Plan with Company Match -HSA Company Match -Flexible Spending Accounts -Tuition Reimbursement -my FlexPay -Family Support -Mental Health Services -Company Paid Life Insurance -Award/Recognition Programs _Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information._ For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.

Job Description To apply via text, text 9617 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Full Time: Monday through Friday 8 am to 5 pm (1-hour lunch break). On-Call 24/7 Every two weeks after 90 days of employment with additional pay. When on-call may need to cover shifts in the field with mileage reimbursed. At Addus we offer our team the best: Medical, Dental and Vision Benefits Continued Education Monthly Bonus in addition to the hourly rate PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Schedules employees as directed by client's care plan established upon intake. Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: Must have high school diploma or equivalent. 1 year of caregiving/ personal care and 1 year of office experience. Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR