Patient care coordinator jobs in Stamford, CT - 599 jobs
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Patient Care Coordinator
Credentialing Specialist
Scheduling Specialist
Front Desk Coordinator
Patient Access Representative
Insurance Specialist
Credentialing Specialist
The Goodkind Group, LLC 4.0
Patient care coordinator job in Farmingdale, NY
Type: Temp to Permanent (Full-Time)
Shift: Days
Hours: 8:30 AM - 4:30 PM or 9am-5pm
The Medical Affairs Credentialing Specialist processes credentialing and re-credentialing applications of physician and allied health practitioners. The Specialist reviews applications, conducts primary source verifications, prepares appointment letters, and maintains Midas database. The Credentialing Specialist contacts internal and external medical office staff, licensing agencies, and insurance carriers to complete credentialing applications.
The Credentialing Specialist should have a good working knowledge of commonly used concepts, practices, and procedures relative to NCQA and Joint Commission standards.
Responsibilities:
Process initial and recredentialing applications for physicians and allied health professional.
On a monthly basis, track expiring licensure and send reminder notices to practitioners.
Collect and verify background information for practitioners using primary and secondary sources by querying various websites.
Enter and maintain practitioner information in Credentialing database, as appropriate
Maintain confidential credentials files and electronic medical staff databases.
Assist with preparation of agenda for Credentialing Committee meetings and distribution of minutes to Committee members.
Provide support during Managed Care, Joint Commission and DOH audits
Additional tasks, as applicable
Requirements:
3-5 years' experience in Medical staff Services and/or Credentialing
CPCS Certification preferred
High School diploma or Equivalency required
B.S. Preferred
Excellent written and verbal communication skills
Excellent technical skills
Excellent interpersonal skills
$35k-44k yearly est. 2d ago
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Medical Office Receptionist
Gentile Retina
Patient care coordinator job in Mineola, NY
Experienced Medical Receptionist - Front Desk, Mineola, Long Island.
For Premier Private Ophthalmology Office in Mineola, Long Island (11501), adjacent to Long Island Railroad, Mineola Station and NYU Winthrop University Hospital with affiliated practice in the NYC, East Village (close to Stuyvesant Town / Union Square/ less than 1 block to L train), Both offices are beautiful, newly renovated with a positive vibe and teaching environment.
This is a great opportunity to join a well-established, growing ophthalmology practice. Experience with insurance eligibility, understanding of billing and credentialing a must. Ophthalmology and Eye Care experience preferred. Competitive starting salary and benefits package come with this part-time (possible future full-time) opportunity. If you are interested, please forward your resume to: ************************ and ***************************.
Applicant must be friendly, energetic, highly organized, and dependable with excellent customer service, computer and administrative skills. The ability to effectively and professionally communicate with patients, co-workers, managers and physicians is critical. Candidates must be able to maintain a professional image in appearance as well as over the phone. Providing courteous and friendly service to all patients while contributing to building a positive work environment is key!
***Ideal candidate is someone who can work (2-4 days/wk) in both offices (Long Island and NYC). Days and times needed include Mon., Tues., Wed., and Fridays with Fridays a priority. Typical shift would be 8:00/9:00AM to 4:00/6:00PM
Job Responsibilities include:
• Greet patients, patient registration, telephone coverage and appointment scheduling
*Multi-task
• Ensure patient information is accurate including billing information
• Check patient eligibility and be familiar with in NY insurance carriers including commercial, governmental, Medicare, Medicaid, HMO, etc.
• Answer insurance and collection calls from patients, call insurance companies to verify coverage or receipt of claims, call insurance companies to pre-certify procedures
• Inform patients of medical office procedures and policies
• Maintain and manage patient records
• Move patients through appointments as scheduled
• Collect co-pays and payments
• Obtain external medical reports as required by medical professionals
• Complete other clerical duties as assigned
• Ensure reception area is well maintained, neat, clean, and well stocked.
• Safeguard patient privacy and confidentiality
• Experience in the medical field and understanding of terminology is desirable.
• Ability to work well in a team environment a must.
• Being able to triage priorities, delegate tasks if needed, and handle conflict in a reasonable fashion.
• Proficiency with reading, writing, and communicating in English.
• Proficiency Problem-solving skills to research and resolve discrepancies.
• Knowledge of medical terminology likely to be encountered in medical claim
• Special projects when needed.
• Great hospitality skills with patients is paramount
$32k-41k yearly est. 4d ago
Patient Registration Representative
Pride Health 4.3
Patient care coordinator job in Cortlandt, NY
Title-Patient Registrar
Shift 8 to 4 pm Monday to Friday
Pay- $19 /hr to $23/hr
6 months of Contract with possible extensions
Duties & Responsibilities / Requirements
High School Diploma or GED (required); some college coursework (preferred)
Minimum 1 year of clerical experience (required); 5 years preferred
EMR experience with the ability to multitask
Bilingual Spanish speaking (preferred)
Data entry speed of 4,500 keystrokes per hour (required)
Knowledge of health insurance benefits and requirements (preferred)
Familiarity with ICD-9 and CPT-4 coding (preferred)
COVID vaccination copy required
Strong customer service, communication, telephone, computer, and keyboard skills (required)
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
If Interested, you can reach me on my number ************** or email me at *******************************
$19-23 hourly 1d ago
Credentialing Specialist - Temporary (Part-Time)
Flexstaff Careers 4.0
Patient care coordinator job in Syosset, NY
FlexStaff is seeking a temporary Credentialing Specialist, part time (2 days/week) requiring travel between 2 locations during the week (Garden City & Syosset). Healthcare credentialing experience required.
Pay Rate: $25/hr
Job Description
Assures the credentialing of healthcare providers is conducted in accordance with organizational policies, operational procedures, and applicable governmental and regulatory agency regulations and standards. Performs activities associated with verification, tracking inquiries, and follow-up on problems which may delay completion of the file.
Responsibilities
• Obtains source verification of credentials in accordance with prevailing policies and procedures.
• Tracks responses and follows-up on items not received within established cycle periods.
• Reviews completed files with management in accordance with established schedules.
• Maintains credential records.
• Produces management reports regarding operations performance and/or provider credentialing status for internal management and external providers using the health system's verification services.
•Adheres to operating policies and procedures including delivery of completed work and use of resources.
•Initiates correspondence to providers, users, health plans and others as necessary to obtain requisite credentialing information.
• Informs management regarding the status of departmental operations and provider credentialing issues of concern.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Qualifications
• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.
$25 hourly 4d ago
Commercial Insurance Specialist
Colonial Surety Company
Patient care coordinator job in Woodcliff Lake, NJ
We are seeking a motivated and knowledgeable Commercial Insurance Specialist to join our business insurance team. This role is responsible for advising commercial clients on insurance products, quoting and binding policies, servicing accounts, and ensuring customer satisfaction. The ideal candidate has a strong understanding of P&C insurance products and thrives in a fast-paced, client-focused environment.
Key Responsibilities:
Develop and maintain relationships with commercial clients, ensuring their property and casualty insurance questions are answered.
Provide quotes, online policy insurance policies, and process endorsements, renewals, and cancellations.
Respond to client inquiries and follow up to ensure excellent customer service and retention.
Stay current on products, underwriting guidelines, and regulatory requirements.
Maintain accurate records in the CRM and agency management systems.
Requirements:
2+ years of experience in commercial property and casualty insurance preferred.
Active P&C insurance license is a bonus
Strong phone skills
Familiarity with small and mid-size business insurance products and rating tools.
Strong communication and customer service skills.
Ability to multitask, manage priorities, and meet deadlines.
Ability to commute daily to our Woodcliff Lake, NJ office is required. This is an in-office position, Monday through Friday, from 8:30 AM to 5:30 PM. Business attire and a clean-shaven appearance are required each day.
Preferred Qualifications:
Experience working in an independent agency or with a direct writer.
Bilingual abilities are a plus.
Bachelor's degree or equivalent professional experience.
$30k-40k yearly est. 2d ago
Patient Care Coordinator
AEG Vision 4.6
Patient care coordinator job in Old Greenwich, CT
PatientCareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
$48k-64k yearly est. 60d+ ago
Patient Care Coordinator
Satori Digital
Patient care coordinator job in Greenwich, CT
Job Description
We're seeking a compassionate and detail-oriented PatientCareCoordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise.
Key Responsibilities
Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice
Schedule, confirm, and manage appointments across multiple providers and services
Answer phones, respond to inquiries, and provide accurate information about treatments and policies
Verify insurance, process payments, and assist with pre-authorizations or billing questions
Maintain accurate patient records and ensure compliance with HIPAA guidelines
Coordinate pre- and post-procedure instructions with clinical staff
Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience
Support the administrative team with additional duties as needed (supply tracking, inventory, data entry)
Qualifications
1+ year of experience in a medical office or dermatology setting preferred
Strong interpersonal and communication skills, both verbal and written
Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar)
Ability to multitask, prioritize, and work under pressure with grace
Polished, professional demeanor - hospitality or concierge experience is a plus
High school diploma required; associate's or bachelor's degree preferred
Compensation & Benefits
Competitive hourly rate ($23-$25/hr based on experience)
Health benefits and paid time off
Career development in a boutique, high-touch dermatology environment
Exposure to both medical and aesthetic procedures
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$23-25 hourly 9d ago
Radiology Patient Care Coordinator - Temp
Stonybrooku
Patient care coordinator job in Stony Brook, NY
Radiology PatientCareCoordinator - Temp At Stony Brook Medicine the PatientCareCoordinator receives patients in the Radiology Department for exams and perform all duties associated with the throughput of the patients including scheduling of appointments for exams.
Also, perform duties related to the maintenance of images on Life Image.
Duties:· Receive patients in the Radiology Department for exams and perform all duties associated with the throughput of patients including scheduling of exams in RIS.
· Perform other duties as assigned to include but not limited to the through-put of out-patients for exams.
· Upload CD exams from outside organizations to Life Imaging / PACS system and duplicate exams as needed on CD's for patients, physicians, and other customers.
· Interact with patients, visitors, staff, physicians, members of the regulatory agencies and community.
· Answer the department's telephone in a timely and courteous manner while demonstrating a willingness to help at all times.
Verify all patient information and report any discrepancies to the supervisor.
· Perform all tasks as assigned to include but not limited to, organization of all exams and related paperwork, printing schedules, printing reports, maintaining the exam integrity in the RIS system.
· Act as liaison for the Radiology Department and other hospital departments and services.
Positively represent the department at meetings and events.
· Maintain equipment such as printer and fax machines and immediately report any malfunctions.
Qualifications:Required Qualifications: · Associates Degree and one year of experience in a medical healthcare setting and/or customer service experience.
or in lieu of a degree at least three years of experience in a medical healthcare setting and/or customer service.
· One year of experience in a medical healthcare setting and/or customer service experience.
· Critical thinking and problem-solving skills, with excellent organizational skills.
· Ability to multi-task and pay close attention to detail.
· Ability to work as an efficient team member and have superior written and expressive communication skills.
Preferred Qualifications: · Bachelor's Degree· Radiology Experience.
· Knowledge of hospital computer systems such as Life Image.
· Knowledge of insurance & managed care requirements.
Special Notes: Resume/CV should be included with the online application.
Posting Overview: This position will remain posted until filled or for a maximum of 90 days.
An initial review of all applicants will occur two weeks from the posting date.
Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).
If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date.
Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
_______________________________________________________________________________________________________________Stony Brook Medicine is a smoke free environment.
Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions maybe subject to changes in pass days and shifts as necessary.
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
This function/position maybe designated as “essential.
” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references.
Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings.
Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
*The hiring department will be responsible for any fee incurred for examination.
_____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the University Office of Equity and Access at *************.
In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.
Visit our WHY WORK HERE page to learn about the total rewards we offer.
Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.
Anticipated Pay Range:The salary range (or hiring range) for this position is $45,372 - $50,541 Base The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting.
The specific salary offer will be based on the candidate's validated years of comparable experience.
Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.
Some positions offer annual supplemental pay such as:Location pay for UUP, CSEA & PEF full-time positions ($4000) Your total compensation goes beyond the number in your paycheck.
SBUH provides generous leave, health plans, and a state pension that add to your bottom line.
Job Number: 2504609Official Job Title: TH Instructional Support AssistantJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Radiology - ACPSchedule: Full-time Shift :Day Shift Shift Hours: 8:30AM to 4:30PM Pass Days: Sat, SunPosting Start Date: Dec 12, 2025Posting End Date: Mar 13, 2026, 3:59:00 AMSalary:$45,372 - $50,541 BaseSalary Grade:SL1SBU Area:Stony Brook University Hospital
$45.4k-50.5k yearly Auto-Apply 2d ago
Radiology Patient Care Coordinator - Temp
Sbhu
Patient care coordinator job in Stony Brook, NY
Radiology PatientCareCoordinator - Temp At Stony Brook Medicine the PatientCareCoordinator receives patients in the Radiology Department for exams and perform all duties associated with the throughput of the patients including scheduling of appointments for exams.
Also, perform duties related to the maintenance of images on Life Image.
Duties:· Receive patients in the Radiology Department for exams and perform all duties associated with the throughput of patients including scheduling of exams in RIS.
· Perform other duties as assigned to include but not limited to the through-put of out-patients for exams.
· Upload CD exams from outside organizations to Life Imaging / PACS system and duplicate exams as needed on CD's for patients, physicians, and other customers.
· Interact with patients, visitors, staff, physicians, members of the regulatory agencies and community.
· Answer the department's telephone in a timely and courteous manner while demonstrating a willingness to help at all times.
Verify all patient information and report any discrepancies to the supervisor.
· Perform all tasks as assigned to include but not limited to, organization of all exams and related paperwork, printing schedules, printing reports, maintaining the exam integrity in the RIS system.
· Act as liaison for the Radiology Department and other hospital departments and services.
Positively represent the department at meetings and events.
· Maintain equipment such as printer and fax machines and immediately report any malfunctions.
Qualifications:Required Qualifications: · Associates Degree and one year of experience in a medical healthcare setting and/or customer service experience.
or in lieu of a degree at least three years of experience in a medical healthcare setting and/or customer service.
· One year of experience in a medical healthcare setting and/or customer service experience.
· Critical thinking and problem-solving skills, with excellent organizational skills.
· Ability to multi-task and pay close attention to detail.
· Ability to work as an efficient team member and have superior written and expressive communication skills.
Preferred Qualifications: · Bachelor's Degree· Radiology Experience.
· Knowledge of hospital computer systems such as Life Image.
· Knowledge of insurance & managed care requirements.
Special Notes: Resume/CV should be included with the online application.
Posting Overview: This position will remain posted until filled or for a maximum of 90 days.
An initial review of all applicants will occur two weeks from the posting date.
Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).
If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date.
Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
_______________________________________________________________________________________________________________Stony Brook Medicine is a smoke free environment.
Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions maybe subject to changes in pass days and shifts as necessary.
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
This function/position maybe designated as “essential.
” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references.
Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings.
Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
*The hiring department will be responsible for any fee incurred for examination.
_____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the University Office of Equity and Access at *************.
In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.
Visit our WHY WORK HERE page to learn about the total rewards we offer.
Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.
Anticipated Pay Range:The salary range (or hiring range) for this position is $45,372 - $50,541 Base The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting.
The specific salary offer will be based on the candidate's validated years of comparable experience.
Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.
Some positions offer annual supplemental pay such as:Location pay for UUP, CSEA & PEF full-time positions ($4000) Your total compensation goes beyond the number in your paycheck.
SBUH provides generous leave, health plans, and a state pension that add to your bottom line.
Job Number: 2504609Official Job Title: TH Instructional Support AssistantJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Radiology - ACPSchedule: Full-time Shift :Day Shift Shift Hours: 8:30AM to 4:30PM Pass Days: Sat, SunPosting Start Date: Dec 12, 2025Posting End Date: Mar 13, 2026, 3:59:00 AMSalary:$45,372 - $50,541 BaseSalary Grade:SL1SBU Area:Stony Brook University Hospital
$45.4k-50.5k yearly Auto-Apply 6h ago
HH Plus Care Coordinator
Choice of New Rochelle In 3.4
Patient care coordinator job in New Rochelle, NY
Job Description
Title: Health Home Plus Client CareCoordinator
Reports To: Client Care Supervisor
FLSA: Non-Exempt
Status: Full-time
Supervisory Responsibility: Not Applicable
About CHOICE:
CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need.
Essential Functions of the Role:
The Intensive Case Managers operate within a multidisciplinary unit and include Client CareCoordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, carecoordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions.
The role of the Intensive Care Manager includes, but is not limited to the following tasks:
Position Responsibilities:
Providing a timely outreach to new referrals
Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs.
Completing members needs assessment to determine appropriate services and inform the care plan.
Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment.
Providing monitoring and reviewing of cases through planned outreach, incoming contacts, carecoordination and utilizing rounds, weekly reports, and individual supervision.
Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases.
Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues.
Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence.
Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts.
Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs.
Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts.
Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system.
Provide case closure/discharge at the time of completion.
Follow all workflows meeting regulatory and accreditation requirements.
Maintain a consistent caseload within parameters as defined by clinical leadership. Communicate as needed with clinical supervisor to address caseload balancing.
Position Requirements:
Education: 1. A bachelor's degree in one of the fields listed below; or 2. A NYS teacher's certificate for which a bachelor's degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor's degree; or 4. A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).
Qualifying education: includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or another human services field.
AND
Experience Two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or 2. In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing, and financial services). A master's degree in one of the listed education fields may be substituted for one year of Experience.
Licenses: Current valid and unrestricted Driver License.
Salary Range: $42,500 - $47,000
$42.5k-47k yearly 15d ago
Patient Care Coordinator
Allmed Staffing
Patient care coordinator job in Lake Success, NY
Primary Responsibilities: • Greets patients, family members and guests with a friendly smile • Assists patients with signing in and completing registration • Enters and scans patient's demographic and insurance information into Epic • Verifies insurance eligibility and benefit information; informs patients of insurance benefits
• Collects co-payments and patient balances
• Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
• Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing
• Sends patient records to primary care physician
• Assists with other tasks as assigned
Busy Ophthalmology practice located 2 Ohio Drive Suite 201 Lake Success. Monday through Friday. Tuesday 11-7 and 2 Saturdays or Sundays per month.
Qualifications
Required Qualifications:
• High school education or equivalent experience
• Customer service experience and solid computer skills
• Ability to work a flexible schedule. Open 5 days a week , candidate would have 2 days off
Preferred Qualifications:
• Associates Degree or some college coursework completed
• Epic experience
• Medical office experience; Urgent Care experience
• Knowledge of insurance carriers and managed care plans
In- person interview
$21k-45k yearly est. 60d+ ago
Care patient coordinator
Teema Group
Patient care coordinator job in White Plains, NY
Job Description
Now hiring patientcarecoordinators to come join a wonderful company in White Plains, NY
The Provider & Partnership Specialist plays a key role in building strong, trust-based relationships with local healthcare providers and organizations to ensure patients with Treatment-Resistant Depression (TRD) have access to innovative, evidence-based care options. This position focuses on education, collaboration, and co-management, not sales. Success is achieved by providing clinical value, fostering provider partnerships, and improving patient outcomes through seamless coordination and education. This organization is dedicated to advancing access to cutting-edge mental health treatments through education, clinical collaboration, and ethical partnership. The team is mission-driven, patient-centered, and committed to raising the standard of care for individuals living with complex mood disorders.
Must have Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance).
What you will be doing:
Educational Outreach
Conduct regular, high-quality outreach through in-person visits, calls, emails, and virtual meetings.
Plan and deliver education-focused presentations and "lunch & learn" sessions on TRD, treatment indications, regulatory processes, and collaborative care models.
Act as an ambassador of education to psychiatrists, therapists, hospital discharge planners, and primary care providers.
Promote awareness and understanding of advanced treatment options through a professional, education-first approach.
Territory Planning & Strategy
Identify and segment potential referral partners (e.g., hospitals, psychiatric practices, IOPs, therapists) across the assigned region.
Develop and execute a comprehensive territory plan using CRM and other digital tools.
Regularly review territory performance to optimize outreach and engagement strategies.
Relationship & Co-Management
Serve as the primary point of contact for partner providers.
Ensure a positive, “white-glove” experience for new referral partners.
Maintain clear communication between referring clinicians and internal care teams.
Establish feedback loops to share appropriate, de-identified patient progress updates.
Troubleshoot issues related to patient intake or prior authorization processes.
Compliance & Administration
Maintain accurate and detailed documentation of all activities within the CRM system.
Adhere to all healthcare compliance regulations, including HIPAA, Anti-Kickback Statute (AKS), and Stark Law.
Manage administrative tasks efficiently, including expense reporting and field budgeting.
What you must have:
Clinical Knowledge: Ability to confidently discuss Treatment-Resistant Depression (TRD), Major Depressive Disorder (MDD), and mechanisms of action for approved treatments.
Regulatory Expertise: Must become fluent in REMS processes and be able to explain them clearly to provider offices.
Insurance Familiarity: Understanding of payer landscapes (Medicare, Medicaid, commercial) and the Prior Authorization process for medical billing codes.
Compliance-Driven Mindset: Must operate with a strict adherence to healthcare regulations and ethical standards.
Professional Communication: Strong interpersonal skills, capable of engaging diverse clinical audiences.
Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance).
Must demonstrate the ability to learn clinical content quickly and communicate it effectively.
Logistics: Comfortable spending 60% or more time in the field. Must have a reliable vehicle and a valid driver's license with a clean driving record.
If you would like to apply email your resume
**********************
$21k-45k yearly est. Easy Apply 2d ago
Patient Care Coordinator-Williston Park, NY
Sonova
Patient care coordinator job in Williston Park, NY
Empire Hearing & Audiology, part of AudioNova 99 Hillside Ave. Suite 99- Williston Park, NY 11596 Current pay: $21.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$21-23 hourly 60d+ ago
Care Coordinator
Pbaco Holding LLC
Patient care coordinator job in Glen Cove, NY
Job DescriptionShape the Future of Post-Acute CareCoordination
Are you passionate about improving patient outcomes and ensuring smooth care transitions? Join our Network Development Team as a Post Acute Transition Coordinator - a vital role that bridges hospitals, patients, and post-acute providers to deliver seamless, compassionate care during one of the most critical stages of recovery.
As a trusted care connector, you'll coordinate the journey from hospital to home or post-acute care facilities, ensuring each patient receives the support, resources, and follow-up they need to thrive. Your work will help reduce readmissions, strengthen partnerships, and elevate the quality of care across our network.
What You'll Do
Coordinate seamless care transitions from hospital discharge to skilled nursing, rehab, or home-based services.
Develop individualized care plans by collaborating with physicians, nurses, social workers, and families.
Communicate across settings to ensure continuity, timely documentation, and exceptional patient experiences.
Monitor progress post-discharge and proactively address barriers to care or readmission risks.
Promote best practices and compliance with all carecoordination and regulatory standards.
Serve as a trusted advocate for patients and families navigating complex healthcare systems.
What You Bring
Minimum Qualifications
Bachelor's degree in Nursing, Social Work, Healthcare Administration, or related field
2+ years of experience in carecoordination, case management, or discharge planning within a healthcare environment
Strong understanding of post-acute care services and patient discharge processes
Excellent communication, collaboration, and organizational skills
Proficiency with EHR systems and care management software
Preferred Qualifications
Registered Nurse (RN) license or Certified Case Manager (CCM) credential
Experience supporting diverse or complex patient populations
Familiarity with Medicare, Medicaid, and insurance authorization processes
Training in motivational interviewing or patient advocacy
Advanced certifications in carecoordination or transitions of care
Your Strengths
Skilled at juggling multiple patient cases while keeping care quality front and center
Analytical thinker who can identify risks and implement effective care plans
Relationship-builder who fosters trust and cooperation across multidisciplinary teams
Confident navigating healthcare regulations and insurance systems
Tech-savvy professional with proficiency in MS Office and healthcare data tools (MS Project, Smartsheet, Asana, etc.)
Why You'll Love Working Here
Make a measurable impact on patients' recovery journeys and long-term well-being
Collaborate with mission-driven professionals who share your passion for high-quality care
Grow your career through exposure to diverse healthcare systems and innovative carecoordination practices
Enjoy flexibility across regional roles (Southwest, Central, Northwest) with a supportive leadership team that values balance, integrity, and collaboration
Physical Demands:
This position requires periods of sitting, standing, and working at a computer. Occasional lifting (up to 10 lbs) may be needed.
Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to make a difference in how patients experience post-acute care?
Apply today and help redefine what successful care transitions look like.
$20k-45k yearly est. 24d ago
Patient Care Coordinator/ Budtender - White Plains, NY (Part-Time)
Vireo Health 4.2
Patient care coordinator job in White Plains, NY
Job Description
Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.
We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community.
As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together.
What the role is about:
Maintains and safeguards entrusted confidential information; maintains vigilance for patient medication safety.
Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis.
Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges.
Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries. Facilitates thorough and accurate input of patient and provider demographic information in seed-to-sale software system.
Maintains cash register and accountability for assigned drawer; completes opening/closing procedures as assigned.
Complies with state law and all regulations and provides oversight for overall dispensary compliance under the supervision of a licensed pharmacist. Understands and stays up to date on state regulations pertaining to medical cannabis.
Participates in recordkeeping and reporting necessary for State Compliance.
Attends staff meetings, continuing education, as directed.
Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing.
Assists patients and caregivers through the dispensary process/experience.
Educates patients on the proper use and storage of medical cannabis medications.
Follows the Green Goods customers service model.
Works with supervisors to set and accomplish goals.
Completes opening/closing procedures as assigned.
Responds to all patient communication platforms (Text, Emails, Voicemail, ETC.)
Troubleshoots to solve patient issues regarding the usage of their cannabis products.
Performs other duties as assigned.
What impact you'll make:
A high school diploma and 1-3 years' experience in a retail environment
Proficiency with MS Office required
Experience working in a fast-paced retail setting is preferred.
Excellent communication skills, verbal and written.
Ability to work in a team environment, as well as independently.
Ability to handle multiple tasks simultaneously.
Ability to work in a fast-paced environment.
Adaptable to change in the work environment.
Must be able to stand for long periods.
Flexible availability including but not limited to weekends and evenings.
Starting Union Pay: $18.50/hr
Why Choose Vireo:
Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture.
At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives.
Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together.
✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future
✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do
✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts
✅ Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve.
EEO Statement
Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *******************
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$18.5 hourly 26d ago
Patient Care Coordinator
Recovry Physical Therapy PLLC
Patient care coordinator job in Huntington, NY
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
401(k) matching
We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Huntington, N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks.
Duties:
Greet patients warmly and check them in for appointments
Answer phone calls, respond to inquiries, and direct calls appropriately
Schedule, confirm, and reschedule patient appointments
Verify patient insurance information and process necessary paperwork
Collect co-pays, process payments, and maintain accurate billing records
Maintain patient records with confidentiality and accuracy
Assist with prior authorizations and insurance claims as needed
Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials
Support the clinical team with administrative tasks as needed
Requirements:
High school diploma or equivalent required; additional education in medical administration is a plus
Previous experience in a medical office or physical therapy clinic preferred
Strong customer service and interpersonal skills
Proficiency in using electronic medical records (EMR) systems and Microsoft Office
Ability to multitask and work efficiently in a fast-paced environment
Knowledge of insurance verification and billing procedures is a plus
Excellent communication skills, both verbal and written
Compensation:
Starting salary is $17 per hour, based on experience and qualifications
Benefits (if applicable):
401(k)
401(k) matching
Competitive pay based on experience.
Dental insurance
Health insurance
Paid time off and holidays
Vision insurance
$17 hourly 17d ago
Full Time Medical Receptionist/Patient Care Coordinator
Cb 4.2
Patient care coordinator job in Floral Park, NY
Benefits:
401(k) matching
Company parties
Competitive salary
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Exciting Opportunity for a Full-Time Medical Receptionist/PatientCareCoordinator
Floral Park, NY - Competitive Salary!
Are you passionate about providing exceptional patientcare in a positive and supportive environment? Look no further! Marathon Physical Therapy is expanding its team, and we're seeking a dedicated individual to join us as a Medical Receptionist/PatientCareCoordinator in our Floral Park location.
About Marathon Physical Therapy:
Founded by Negin Jalayer, Marathon Physical Therapy is not just another practice-it's a place where patientcare takes precedence over metrics. Our focus is on individualized attention, and we pride ourselves on high customer satisfaction and staff retention rates.
Join us in making a difference in people's lives!
Responsibilities:
Schedule New Patient Evaluations
Check In New Patients and Collect Pertinent Paperwork
Greet All Patients Like They Are VIPs!
Check-In/Out all Existing Patients
Insurance Benefits Check and Authorizations
Collect Patient Payments
Schedule Patients Appointments Appropriately
Have A Lot Of Fun While Making A Difference In Someone's Life!
Qualifications:
Bachelor's Degree preferred
2-3 Years of Front Desk experience (Required)
Healthcare Insurance/Billing/Collections Experience (Preferred)
Ability to multitask and problem-solve in a high-volume outpatient environment
Flexibility is a must-willing to make changes quickly as needed
Full-Time Medical Receptionist/PatientCareCoordinator
401(k) Matching
Bonus Based On Performance
Health Insurance
Flexible Schedule
Company Parties
Employee Discounts
Opportunity For Advancement
Paid Time Off
About You:
You are a dependable and people-oriented individual who enjoys working in a team environment. Your adaptability and detail-oriented nature make you a perfect fit for a role that requires frequent shifts in direction. If you are ready to be part of a team that values your contributions and growth, apply now!
Join us at Marathon Physical Therapy, where your dedication will not only be valued but will contribute to our mission of providing exceptional patientcare.
The window of opportunity to join our dynamic team is limited! We are actively reviewing applications and aim to finalize our selection within the next 30 days. Seize this chance to become part of a workplace where your skills and passion for patientcare will thrive.
Negin Jalayer, PT, looks forward to connecting with you to discuss this exciting opportunity! Compensation: $16.50 - $20.00 per hour
$16.5-20 hourly Auto-Apply 60d+ ago
Part-Time Scheduling Specialist
Freudigman & Billings LLC
Patient care coordinator job in Westport, CT
Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment.
Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience.
About the Role:
Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children.
This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain.
Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position.
Core Responsibilities:
Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication.
Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise.
Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts.
Maintain accurate records of scheduling requests and changes using scheduling software and data management tools.
Follow through on cyclical scheduling projects in collaboration with the Director of Client Services.
Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts.
Handle repetitive scheduling tasks with precision and a proactive approach.
Collaborate with other team members as directed by the Director of Client Services.
Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing).
Maintain confidentiality of all student information.
Required Qualifications & Experience:
Education: B.A. or B.S. degree
Experience:
5-7 + years of experience in scheduling, administrative support, or customer service.
Proven ability to manage high-volume tasks, including handling 200+ emails per day.
Proficiency in Google Workspace, scheduling software, and data management tools.
Experience with Mac Computers.
Competency Requirements:
Critical Thinking: Resolve scheduling conflicts efficiently and effectively.
Attention to Detail: Maintain precision and accuracy in scheduling and documentation.
Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations.
Problem-Solving: Develop creative solutions for scheduling challenges.
Communication: Maintain clear, timely communication with all stakeholders.
Big picture: Understanding how a single decision can influence multiple outcomes down the line
Crisis management: Be able to identify an emergency situation and manage through the prioritization and execution of the solution.
Working memory: The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis
Physical & Environmental Conditions:
Work Hours: Monday to Friday, 9am to 1pm
Location: all work is completed at our center in Westport, CT
Ability to sit or stand at a desk for prolonged periods while working on a computer.
$41k-68k yearly est. 8d ago
Patient Care Coordinator I
Boston Orthotics & Prosthetics
Patient care coordinator job in River Edge, NJ
OrthoPediatrics Specialty Bracing:
As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS!
Our Vision:
To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patientcare, and ourselves.
Position Description:
Our PatientCareCoordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the PatientCareCoordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.
Core Responsibilities:
Customer Service:
Greeting patients
Checking patients in and out
Multi-line phone coverage
Liaison for referring physicians/groups
Register patients by collecting insurance information, demographics, etc.
Detail oriented
Able to provide general company and services information
Good verbal and written communication skills
Compassionate, efficient, and professional
Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies.
Administrative:
Verify patient insurance and initiate prior authorizations
Collect patient balances
Coordinate with referral sources to obtain physician schedules
General chart maintenance using Athena software
Scan and upload documents to electronic chart
Support the clinic staff and office flow
Chart checks for fitting appointments using the standard checklist form
Work closely with billing team to ensure all documentation for claims are uploaded
General office organization
Following standard practices to deliver patient devices
Ability to multi-task
Adaptable to a dynamic environment
Exceptional computer skills
Maintain HIPAA compliance
Schedule Maintenance:
Coordinate and schedule all appointments.
Review patient no shows daily: call, document, and reschedule appointments
Education/Experience: High School or Associate Degree; related experience and/or training.
Position Requirements:
Entry Level - experience in a healthcare environment a plus
Computer competency skills (Excel, Word, Outlook)
Excellent organization and communication skills
Ability to manage multiple tasks
Excellent customer service skills
Professional phone manner
Ability to work well with others
Benefits Offered for Eligible Employees:
Medical Insurance
Dental Insurance
Vision Insurance
Long & Short-Term Disability
Life Insurance and AD&D
Retirement Savings Plan
Paid Time Off (PTO) & Holidays
Equal Opportunity Employer:
OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
$20k-44k yearly est. Auto-Apply 36d ago
Part-Time Scheduling Specialist
Freudigman & Billings LLC
Patient care coordinator job in Westport, CT
Job DescriptionSalary: Hourly based on experience
Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment.
Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience.
About the Role:
Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children.
This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain.
Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position.
Core Responsibilities:
Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication.
Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise.
Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts.
Maintain accurate records of scheduling requests and changes using scheduling software and data management tools.
Follow through on cyclical scheduling projects in collaboration with the Director of Client Services.
Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts.
Handle repetitive scheduling tasks with precision and a proactive approach.
Collaborate with other team members as directed by the Director of Client Services.
Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing).
Maintain confidentiality of all student information.
Required Qualifications & Experience:
Education: B.A. or B.S. degree
Experience:
5-7 + years of experience in scheduling, administrative support, or customer service.
Proven ability to manage high-volume tasks, including handling 200+ emails per day.
Proficiency in Google Workspace, scheduling software, and data management tools.
Experience with Mac Computers.
Competency Requirements:
Critical Thinking: Resolve scheduling conflicts efficiently and effectively.
Attention to Detail: Maintain precision and accuracy in scheduling and documentation.
Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations.
Problem-Solving: Develop creative solutions for scheduling challenges.
Communication: Maintain clear, timely communication with all stakeholders.
Big picture:Understanding how a single decision can influence multiple outcomes down the line
Crisis management:Be able to identify an emergency situation and manage through the prioritization and execution of the solution.
Working memory:The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis
Physical & Environmental Conditions:
Work Hours: Monday to Friday, 9am to 1pm
Location: all work is completed at our center in Westport, CT
Ability to sit or stand at a desk for prolonged periods while working on a computer.
How much does a patient care coordinator earn in Stamford, CT?
The average patient care coordinator in Stamford, CT earns between $12,000 and $57,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Stamford, CT
$27,000
What are the biggest employers of Patient Care Coordinators in Stamford, CT?
The biggest employers of Patient Care Coordinators in Stamford, CT are: