Patient care coordinator jobs in Stockton, CA - 289 jobs

The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects. Key Responsibilities Committee & MSO Support Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings. Compile and circulate pre-MSPRC case materials for committee members. Record, finalize, and distribute meeting minutes. Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions. Maintain accurate case tracking logs and monitor case status updates. Monitor and respond to MSPRC-related emails to ensure timely action. Correspondence with providers regarding cases. Generate and submit a monthly data report to the Medical Executive Committee (MEC). Assist MSO team in special projects related to the credentialing and privileging process. Quality & Clinical Review Support Monitor referral emails and manage the intake of new case referrals. Accept and log referrals from departments, staff, and physicians into RL data system. Triage and manage case referrals, adding reviewer comments and categorizing appropriately. Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis. Coordinate with reviewers, sending case summaries and collecting feedback. Compile and prepare final case packets for MSPRC meeting review. Extract case data and supporting information from the Electronic Medical Record (EMR). Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness. Required Qualifications Bachelor's degree in a related field or equivalent experience/training Minimum 1 year of experience supporting clinical committees Ability to work independently and manage multiple priorities Familiarity with case review processes and quality improvement activities Background in quality and experience working in community hospital settings Strong organizational skills with the ability to manage multiple deadlines Excellent written and verbal communication skills High attention to detail and ability to maintain confidentiality Preferred Qualifications Associate's or Bachelor's degree in Healthcare Administration or Nursing. Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred. Looking for candidates who have experience in: Peer Review coordination Quality or Risk Management departments Medical Staff Office (MSO) committee support Handling clinical case review workflows Managing physician communication, minutes, agendas, and confidential case packets Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX High level administrative support in a clinical or hospital environment Compensation: $45-$50/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

AEC Construction Management is a recognized leader in the Architecture, Engineering, and Construction (AEC) industry, offering real-time construction management services for significant public works and private development projects. We specialize in diverse sectors, such as transportation, healthcare, education, technology, and mission-critical projects. As a forward-thinking team, we are committed to staying ahead in today's fast-paced global marketplace by providing innovative, solutions-focused approaches. Our expertise helps clients navigate technical and financial challenges, ensuring successful project outcomes. Role Description This is a full-time hybrid role based in Northern California. As a Construction Scheduler, you will be responsible for developing, monitoring, and maintaining project schedules using industry-standard tools. Your day-to-day tasks include collaborating with project managers and teams to ensure efficient scheduling, analyzing project timelines, and identifying potential delays to implement corrective actions. You will provide accurate progress reporting, coordinate with stakeholders, and ensure schedules align with project goals and deadlines. Qualifications Proficiency in scheduling software such as Primavera P6 and Microsoft Project Experience with project planning, timeline management, and critical path method (CPM) scheduling Strong analytical, organizational, and problem-solving skills Effective communication and collaboration capabilities with cross-functional teams and stakeholders Understanding of construction processes, engineering principles, and budgeting Bachelor's degree in Construction Management, Engineering, or a related field Professional certifications such as PSP (Planning & Scheduling Professional) or PMP (Project Management Professional) are a plus Prior experience in large-scale infrastructure or development projects is advantageous

The Patient Care Coordinator (Nursing) is accountable for the administrative and clinical coordination and management of multidisciplinary care teams. The coordinator ensures that patient care's administrative and clinical aspects are consistently maintained at the highest home health standards, continuity of care, and service delivery are most efficient. ESSENTIAL DUTIES & RESPONSIBILITIES: Care Coordination and Scheduling Acting as the administrative liaison between the agency, patients, caregivers, payers, and providers. Assist in managing patient care and ensuring quality service and satisfaction. Works in partnership with administrative and clinical personnel throughout the agency. Monitor the work of schedulers, field clinicians, and other administrative office personnel and assist in working more effectively. Manage intake and referral processes, including insurance verification and authorization. Coordinates schedules for in-home visits by nurses, therapists, and other care providers. Maintain accurate and up-to-date records in the EHR. Patient and Family Communication Act as the primary point of contact for patients and families regarding care plans and service updates. Communicate with empathy and clarity, keeping family members informed about care plans, schedule changes, or new physician orders. Address the concerns/complaints of the patient, caregiver, client, provider, and other stakeholders, resolving the issues and escalating as needed. Interdisciplinary Team Collaboration Facilitate and participate in multidisciplinary case conference meetings with administrative and clinical personnel to coordinate the delivery of patient care. Care Plan Management Administratively partner with admitting clinician and other administrative personnel to facilitate the completion of the plan of care (485) and other administrative paperwork for compliance. Maintain and update individualized care plans for each patient. Monitors patients' progress and ensures timely reassessment and care plan updates. Coordinate with the clinical team to adjust care plans or visit frequency as necessary. Ensure services are delivered in accordance with the physician's orders and agency policy. Patient Follow-Up Conduct regular follow-ups with field clinicians through supervisory home visits to check patients' well-being and confirm that the care instructions are being followed. Conduct regular follow-up through phone calls to identify any new needs and service satisfaction. Documentation and Records Performs data entry, record keeping, correspondence, computer composition, technical drafting, and office work. Answers the phone, answers routine (non-clinical) administrative and clinical questions from patients, physicians, and providers reading information from an electronic health record (EHR). Maintains confidentiality and safety of patient clinical records. Maintains administrative compliance with the submission of all clinical orders, authorizations, visits, and other documents required by federal and state regulations. Regulatory Compliance Assist the management team in administering, planning, and facilitating in-services. Assist the management in compliance with the required documents required by the state and federal regulations. Assist the management team in compliance with the Medicare/Medicaid requirements and HIPAA privacy rules. Comply with accepted professional standards and principles. Verify that the care delivery matches the physician's orders and authorized frequencies. Assist in managing compliance with the OASIS assessment transmittal to the federal government. Maintain compliance with Medicare, Medicaid, and other payor requirements. Quality Assurance Participate in quality improvements and compliance activities. Conduct audits and review patient charts for completeness. Work with the management team to develop better processes for care coordination. Assist in identifying problems with performance and developing solutions to those problems. Provide input on improving patient satisfaction and outcomes based on feedback and observation. Initiate informal measures to correct performance issues for formal disciplinary actions to the management team. Recommend training needs to improve performance of the administrative and clinical team. Perform other administrative & clinical duties and activities as delegated. Position Overview statements are only meant to summarize the major duties and responsibilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. EDUCATION/ LICENSURE REQUIREMENTS: Currently licensed as an Registered Nurse (RN) in California) Graduate of a school of professional nursing approved by the Board of Registered Nursing (BRN) or accredited by the National League for Nursing Accrediting Commission (NLNAC) Maintains a current BLS (basic life support) for Healthcare Providers CPR / AED (cardio-pulmonary resuscitation / automated external defibrillator) certification. QUALIFICATIONS & SKILLS: Preferred: Administrative experience in a pre-acute, acute, or post-acute setting leading and executing administrative functions. Preferred: clinical experience in a pre-acute, acute, or post-acute setting leading and executing administrative functions. Required: Data entry, answering telephones, filing administrative & clinical records. Preferred: Two (2) years' of professional nursing experience within the last five (5) years, in either a home health agency, primary care clinic or healthcare facility strongly desired. Preferred: One (1) year of recent Home Health experience. Preferred: Management experience. Preferred: Sufficient background knowledge and expertise in administrative leadership, planning, and execution in support of clinical decision-making for the patient population assigned to him or her in the home health agency to meet the needs of his or her patients and to contribute to quality management review and evaluation. Sufficient computer skills to operate an Electronic Medical Record system. Sufficient knowledge of Medicare regulations is necessary to be knowledgeable and able to perform an OASIS assessment. Salary Starting at $70k

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Our office, EndoCare Group - Walnut Creek, is seeking a Patient Care Coordinator to join our busy multi-location specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Must be willing to travel to the Orinda and Pinole offices as needed. Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$20-$28 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. 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Job Description Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Lead Care Manager (LCM). The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below. Responsibilities: • Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans. • Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements. • Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans. • Maintain on-going contact with members, via telehealth and in-person visitation. • Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers. • Maintain empathy and professionalism while contacting members and families. • Supporting behavioral health coordination, Substance Abuse and Community Resources. • Perform additional duties as assigned. Populations of Focus: • Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence. • Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence. • Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program. • Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months. • Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury. • Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community. • Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health. • Children and Youth Involved in Child Welfare • Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus. • Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities. Education and Experience: • High school diploma or GED required. • Minimum of 1 year experience in case management, member care, customer service, call center, or member care required. • Valid California driver's license and valid vehicle insurance required. • MA certificate or medical terminology knowledge preferred. Required Skills/Abilities: • Excellent communication, interpersonal, customer service and organizational skills. • Computer skills for documentation, email and chat support. • Proficient skills in working independently and collaboratively in a team to provide member care. • Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously. • Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. • Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills. Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate. • Prolonged periods of sitting at an office desk on the computer. • Lifting: Able to lift up to 15lbs. Pay range$25-$28 USD Benefits Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, & Vision Benefits: We have various insurance options for you and your family. Short & Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Employee discounts Free food & snacks Opportunity for advancement Paid time off Training & development About Us SanctuaireMD is a premier medical aesthetics and wellness practice dedicated to delivering advanced treatments with personalized, compassionate care. We specialize in skincare, injectables, body contouring, and wellness therapies all performed with clinical excellence and genuine connection. We are seeking a Patient Care Coordinator who is enthusiastic about the aesthetics industry, a team-player, and thrives in a dynamic, service-oriented environment. This role is essential in ensuring patients feel supported, informed, and cared for throughout their journey with us. Key Responsibilities Welcome and assist patients in person, by phone, and via text in a warm, professional manner. Respond promptly to inquiries, book appointments, manage follow-ups, and ensure seamless front desk operations. Conduct outbound cold-calls and lead follow-up to convert inquiries into appointments. Confidently educate and recommend treatment plans and skincare products aligned with patient goals. Accurately handle financial transactions, membership enrollment, and package tracking. Maintain patient records and consents in EMR/CRM systems. Collaborate with the clinical team to ensure timely and complete patient documentation and communication. Contribute to content creation and engage with the practices social media platforms (e.g., Instagram, Facebook) to promote treatments, offers, and patient testimonials. Help plan and support in-office events, promotions, and marketing campaigns. Assist with daily reporting, inventory checks, and other administrative duties. Must be available to work weekends and flexible shifts. Qualifications & Requirements Medical spa or aesthetics industry experience is required. Proven ability in treatment and product sales. Excellent customer service and communication skills. Comfortable with cold-calling, lead conversion, and patient retention strategies. Experience with social media marketing, including basic content creation, captions, and brand-aligned posting. Strong organizational skills and attention to detail. Proficient in basic math/computations for checkouts and invoices. Tech-savvy with EMR/CRM systems, scheduling software and Google Workspace. High level of professionalism, honesty, dependability, and ability to work independently. Medical Assistants and Estheticians with strong administrative and sales skills are welcome to apply. Preferred Qualifications Working knowledge of aesthetic services including Botox/Dysport, dermal fillers, laser treatments, body contouring, facials, and medical-grade skincare. Familiarity with platforms such as Jane, Aesthetic Record, Boulevard, or Canva for social media. Understanding of HIPAA regulations and patient confidentiality standards. What We Offer Competitive hourly wage + commission on product sales Generous Staff discounts on treatments and skincare product A supportive and growth-focused work environment Ongoing training and professional development opportunities To Apply: Please submit your resume and a brief cover letter explaining your relevant experience and why youd be a great fit for our team. We look forward to connecting with you!

As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person! Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices. Responsibilities * Customer Service; acknowledge, smile and greet patients upon arrival/dismissal * Respond to patient questions and or concerns according to company Policies * Answering Telephones * Scheduling Appointments * Maintaining Appointment Book * Confirming Appointments * Follow up on no shows/cancellation of Appointments * Register Patients on sign in sheet * Chart Filling * Cash Handling * Checking voicemail on a daily basis * Maintain a clean and friendly waiting area for patients * At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM * Supports strategic local marketing initiatives that help drive brand awareness and new patient growth * All other duties as assigned Benefits for Full time team members * Paid Time Off (PTO) * Medical and dental insurance * Vision coverage * 401K plan * Highly competitive salaries * Outstanding professional training * Exceptional growth and career advancement opportunities * Tuition reimbursement for certifications Qualifications * Some training or experience in using multi-line phones and computers

As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person! Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices. Responsibilities Customer Service; acknowledge, smile and greet patients upon arrival/dismissal Respond to patient questions and or concerns according to company Policies Answering Telephones Scheduling Appointments Maintaining Appointment Book Confirming Appointments Follow up on no shows/cancellation of Appointments Register Patients on sign in sheet Chart Filling Cash Handling Checking voicemail on a daily basis Maintain a clean and friendly waiting area for patients At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM Supports strategic local marketing initiatives that help drive brand awareness and new patient growth All other duties as assigned Benefits for Full time team members Paid Time Off (PTO) Medical and dental insurance Vision coverage 401K plan Highly competitive salaries Outstanding professional training Exceptional growth and career advancement opportunities Tuition reimbursement for certifications Qualifications Some training or experience in using multi-line phones and computers

General & Responsibilities This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include: Speaking with patients on the phone Scheduling appointments Greeting patients Patient check in and out A variety of front desk administrative duties Experience & Skills Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 2+ years of experience: Excellent time management skills Attention to detail Efficiency at multi-tasking Proficiency with computers and basic systems The ability to interact with patients in a professional and friendly manner Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee. Status: Full-time (FT) Exemption: Non-exempt Department: Business Office

We're looking to add team members to our successful private dental practice. As our patients' first point of contact, you'll be the friendly voice, providing exceptional customer service and patient support. We'll rely on you to listen to our patients. and use your real passion for customer service to meet their needs. Because we believe our individual skills, backgrounds, and passions help us pioneer a new kind of dentistry, we'll train you to be the best. We believe in creating a positive company culture that embraces personal growth, team work and high levels of trust among team members. SUMMARY: You're a problem solver and can easily connect with patients! You can handle multiple phone lines while fielding in -office patient requests. We will train you to be skilled at maximizing dental insurance benefits as you are regularly in contact with insurance companies to coordinate and estimate benefits. You have excellent verbal and written communication skills, as well as the ability to prioritize effectively and manage your time. Most importantly, you are here to provide an incredible customer experience. DUTIES & RESPONSIBILITIES: ●New patient experience management ● Answering multi -line inbound phone calls ● Support to the clinical team ● Insurance verifications and treatment estimates ● Patient tours of the office ● Scheduling appointments ● Patient communication via phone calls, texts and emails ● Fulfilling patient requests ●Treatment presentation ● Handling & processing payments & refunds ●Manage communication & practice management software ●Administrative tasks including faxes, scans, etc. ● Maintain cleanliness and organization of the office ● Entering & reporting on office & department statistics ● Performs other duties as assigned by management COMPETENCIES: ● Diversity - Demonstrates knowledge of EEO policy; Shows respect & sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment -free environment; Builds a diverse workforce. ● Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and is ethical; Upholds organizational values. ● Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. ● Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach to method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. ● Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time. Supports organizations' goals and values. ● Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. ● Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. ● Teamwork - Balances team and individual responsibilities; Exhibits objectively and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objective; Supports everyone's efforts to succeed. Requirements QUALIFICATIONS: ● High School diploma or general education degree (GED) required, Associate's Degree (AA) or Bachelor's Degree (BA) preferred but not required ● 2+ years of customer service experience ● Computer skills required: knowledgeable in Microsoft Office PHYSICAL DEMANDS AND WORK ENVIRONMENT: ●Continually required to sit ●Frequently required to stand ●Frequently required to walk ●Frequently required to utilize hand and finger dexterity. ●Continually required to talk or hear while performing the duties of this job, the noise level in the work environment is usually moderate SOFTWARE: Open Dental 3rd Party Finances: Care Credit Cherry Sunbit BenefitsFull Benefits: Medical Dental Vision 401K PTO Vacation

The Medicare Care Coordinator will serve as the primary point of contact for both new and existing Medicare patients, ensuring a seamless experience from enrollment through ongoing care. This role involves personalized outreach, continuous care coordination, and excellent customer service to improve patient engagement, close care gaps, and drive quality metrics. Responsibilities * Serve as the primary point of contact for Medicare patients. * Coordinate care and ensure a seamless experience from enrollment through ongoing care. * Provide personalized outreach to improve patient engagement. * Close care gaps and drive quality metrics. * Deliver excellent customer service. Essential Skills * Must have Medical Assistant Diploma * Experience in healthcare and care coordination. * Three years of customer service experience. * Two years of Medicare health plan knowledge. * Experience with HMO/IPA. Additional Skills & Qualifications * Experience in IPO/HMO environments. Work Environment The role operates in an office setting at the corporate location with dual screens provided. The position follows a Monday to Friday day shift schedule. Job Type & Location This is a Contract to Hire position based out of Sacramento, CA. Pay and Benefits The pay range for this position is $21.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Sacramento,CA. Application Deadline This position is anticipated to close on Jan 22, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Connect Hearing, part of AudioNova 9300 W. Stockton Blvd. Suite 103 Elk Grove, CA 95758 Current pay: $21.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match * Medical, Dental, Vision Coverage * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

AMP California, P.C. - DBA Destination Aesthetics Patient Care Coordinator Compensation: $20-$23 Hourly | AMP Rewards & Beauty Budget Location: Primarily Sacramento location, but will be expected to work at all 5 locations on a weekly basis| Full-Time About Us AMP California, P.C. - DBA Destination Aesthetics, a partner of Advanced MedAesthetic Partners (AMP), is a leading provider of aesthetic and wellness services. We deliver exceptional patient care in a supportive, rejuvenating environment and stay at the forefront of innovative treatments while maintaining the highest standards of safety and satisfaction. We are committed to creating a supportive and inclusive culture where people are empowered to do their best work and grow both personally and professionally. We've built a culture where talent is nurtured, ideas are executed, and impact is measured Position Overview We're seeking a skilled Aesthetic Injector to join our growing team at our AMP California, P.C. - DBA Destination Aesthetics. The ideal candidate is passionate about delivering safe, personalized treatments while upholding the highest standards of patient care, compliance, and professionalism. This role offers competitive pay, full benefits, and ongoing training opportunities-all within a collaborative, growth-focused culture. What You'll Do Greet and serve as the first point of contact for all patients Support providers by ensuring chart documentation is complete and patient flow is smooth Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries Schedule appointments, answer calls, and conduct patient outreach Educate patients on services, promotions, rewards, and financing options Build strong patient relationships that promote loyalty and repeat visits Contribute to re-engagement and retention strategies If you're ready to build a career in aesthetics while making a meaningful impact on patients and team members alike, we'd love to hear from you. Qualifications Compensation & Perks At Destination Aesthetics, we go beyond competitive pay by offering benefits and perks designed to support you both inside and outside of work: Health & Wellness - comprehensive medical, dental, and vision coverage to keep you feeling your best Future Security - retirement savings with employer contributions, plus life insurance and disability coverage Beauty Budget - enjoy exclusive employee perks on treatments, products, and services, with allowances that grow each year Career Growth - continuing education allowances, national training opportunities, and mentorship from industry leaders Community & Recognition - access to AMP's network of injectors and KOLs, plus recognition programs that celebrate your achievements Recharge Time - flexible PTO and holiday closures to support balance and well-being Shared Success - profit-sharing opportunities for eligible management and support staff Our Culture Culture isn't just the way we work, connect, and succeed together. We've built an environment where: Teamwork comes first. You'll be surrounded by supportive, motivated teammates who want to see you succeed. Growth is constant. Whether it's career advancement, new skills, or personal development, we'll give you the tools to keep evolving. Community matters. Inside our clinics and beyond, we're committed to creating a space that's inclusive, welcoming, and built on trust. Celebrations are part of the journey. From AMP Rewards to team wins, we take time to recognize and cheer each other on. Driven by Values Leadership - Lead the Way Excellence - Be the Wow Growth - Pursue Growth Integrity - Be Honest Community - Cultivate Community Here, you're not just part of a workplace, you're a part of a family that's passionate about patient care, innovation, and making each day meaningful. Work Environment This role is based in a medical spa/clinical environment focused on safety, confidentiality, and superior service. Evening or weekend shifts may be required based on patient demand. Occasional travel for training or professional development may also be required. Equal Employment Opportunity Statement Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status protected by law

At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we're looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit ****************************** Role Scope: We are looking for a Home Care Coordinator to ensure that personal and clinical home care needs are delivered to help our participants thrive. The Home Care Coordinator participates in the interdisciplinary team's assessment of needs and approval of services for each participant and activates internal and external resources to address those needs in the home setting. Core Responsibilities & Expectations for the Role Help create a suite of home services that keeps Participants safe in their home, a team culture that cares and creates joy, and an environment where all participants and team members belong. Continue to raise the bar. Constructively seek and share feedback and help us implement changes in order to improve clinical outcomes and experience for participants. Exhibit and honor Habitat's values. Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals Communicate with participants via telephone, and provide effective communication with nursing therapy, aides, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. In collaboration with Home Care Services staff, track and monitor home care and hour scheduling In coordination with the growth team, help evaluate whether prospective participants' home care needs can be met via the program Assist with staffing/scheduling activities, soliciting, and input from managers Participate in end-of-life care, coordination, and support Performs related duties as assigned. Required Qualifications: Three (3) years of relevant professional experience such as home care, primary care, experience with an elderly population Bachelor's Degree in a related field (e.g. nursing, gerontology, healthcare management) Minimum of three (3) years of case management in a clinical or home setting with a frail or elderly population, or home care administration experience. Proof of valid CA driver's license, personal transportation, good driving record and auto insurance as required by State law. (if applicable). Preferred Qualifications: Healthcare/clinical Licensure (e.g. LVN, RN, SW) Bilingual: Spanish/Mandarin/Cantonese preferred. A state issued driver's license, personal transportation, and auto insurance as required by law. Location: Sacramento, CA (Onsite) Compensation: We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $29-$42 hourly. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location. How Habitat Health supports you: Medical, Dental, and Vision plans with competitive coverage for employees and dependents Health Savings Account with employer contribution Flexible Spending Account 12 weeks of fully paid Parental Leave for birthing and non-birthing parents 401k with match CME and License Reimbursements for clinical team members Short and Long Term Disability Voluntary Life Insurance Paid Vacation Time Paid Sick Time 10 company holidays Employee Assistance Program with access to mental health programs, legal and financial support, and much more! Vaccination Policy, including COVID-19 At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe and essential requirement of this role. Requests for reasonable accommodation due to an applicant's disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment Our Commitment to Diversity, Equity, and Inclusion: Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law. Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at *************************. E-Verify Participation Notice This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Beware of Scams and Fraud Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams' option: *******************************

Seeking a skilled Home Care Coordinator to provide support to clients within their homes. Responsibilities entail supervising care plans, working closely with healthcare providers, and providing top-notch care to clients. Essential tasks include monitoring client advancements and adjusting care plans as needed. Develop customized home care plans tailored to individual clients in the Bay Area Regularly assess client progress and adjust care plans as needed for optimal support Collaborate effectively with healthcare professionals like doctors, nurses, and therapists to ensure comprehensive care for clients Maintain accurate and current records of client care plans and advancements Offer guidance and support to family members and caregivers involved in the care process Ensure strict adherence to all relevant regulations and laws in providing care services Provide compassionate emotional support to clients and their families throughout the care journey Minimum of two years of experience in home care or a related field is required Proficiency in organizational, communication, and problem-solving skills is essential Capable of working independently, handling multiple tasks effectively Skilled in building and maintaining strong relationships with clients and families Ability to work flexible hours is necessary

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Paid time off Training & development Wellness resources About Us SanctuaireMD is a premier medical aesthetics and wellness practice dedicated to delivering advanced treatments with personalized, compassionate care. We specialize in skincare, injectables, body contouring, and wellness therapies all performed with clinical excellence and genuine connection. We are seeking a Patient Care Coordinator who is enthusiastic about the aesthetics industry, a team-player, and thrives in a dynamic, service-oriented environment. This role is essential in ensuring patients feel supported, informed, and cared for throughout their journey with us. Key Responsibilities Welcome and assist patients in person, by phone, and via text in a warm, professional manner. Respond promptly to inquiries, book appointments, manage follow-ups, and ensure seamless front desk operations. Conduct outbound cold-calls and lead follow-up to convert inquiries into appointments. Confidently educate and recommend treatment plans and skincare products aligned with patient goals. Accurately handle financial transactions, membership enrollment, and package tracking. Maintain patient records and consents in EMR/CRM systems. Collaborate with the clinical team to ensure timely and complete patient documentation and communication. Contribute to content creation and engage with the practices social media platforms (e.g., Instagram, Facebook) to promote treatments, offers, and patient testimonials. Help plan and support in-office events, promotions, and marketing campaigns. Assist with daily reporting, inventory checks, and other administrative duties. Must be available to work weekends and flexible shifts. Qualifications & Requirements Medical spa or aesthetics industry experience is required. Proven ability in treatment and product sales. Excellent customer service and communication skills. Comfortable with cold-calling, lead conversion, and patient retention strategies. Experience with social media marketing, including basic content creation, captions, and brand-aligned posting. Strong organizational skills and attention to detail. Proficient in basic math/computations for checkouts and invoices. Tech-savvy with EMR/CRM systems, scheduling software and Google Workspace. High level of professionalism, honesty, dependability, and ability to work independently. Medical Assistants and Estheticians with strong administrative and sales skills are welcome to apply. Preferred Qualifications Working knowledge of aesthetic services including Botox/Dysport, dermal fillers, laser treatments, body contouring, facials, and medical-grade skincare. Familiarity with platforms such as Jane, Aesthetic Record, Boulevard, or Canva for social media. Understanding of HIPAA regulations and patient confidentiality standards. What We Offer Competitive hourly wage + commission on product sales Generous Staff discounts on treatments and skincare product A supportive and growth-focused work environment Ongoing training and professional development opportunities To Apply: Please submit your resume and a brief cover letter explaining your relevant experience and why youd be a great fit for our team. We look forward to connecting with you!

Do you enjoy going above and beyond for patients? Ensure the I are dotted and T's are crossed? Well, we have an exceptional job opening for you. Our dental office is looking for a front office person to add to our team. We have a fun -loving, team environment and we are excited to add to our team. Qualifications: We are looking for someone with a good personality, awesome phone skills, willingness to learn, and attention to detail. We are looking for a person experienced in dental. Will train candidates with the right attitude. Preferred Languages: Bilingual Spanish Business Hours: Rotating Schedule M -Th and Tu -Saturday (2 Saturdays a month required) Hours: M/Tu 9 -6 | W -Sat 8 -5 Must be punctual and arrive 20 Minutes prior to office opening for patients Requirements High School Diploma 4+ Years Experience Familiar with Open Dental Familiar with third party financing: Care Credit, Cherry and Sunbit Benefits Medical Dental 401K PTO Sick Pay

Ohio Hearing & Audiology, part of AudioNova 2212 Mifflin Ave. Ashland, OH 44805 Current pay: $16.00-18.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.