In-Person Patient Care Coordinator
Patient care coordinator job in El Paso, TX
Exciting In-Person Patient Care Coordinator Opportunity! Be the hands-on support behind life-changing pain management-bringing care, education, and innovative solutions directly into patients' homes while ensuring they stay engaged, compliant, and on track toward recovery.
At Converge Medical Technology, we provide game-changing technology with empowering, personalized patient services as part of our in-home, multidisciplinary programs for chronic low back and neck pain. Our passion is to change people's lives. The genuine care and healing of our patients is our highest mission, and our goal is to help them get back to doing the things they love.
Our In-Person Patient Care Coordinators play a critical role in delivering exceptional patient experiences. By combining clinical judgment, patient education, and hands-on device management, you ensure patients receive safe, effective care while completing their treatment programs successfully.
Details:
Location: Travelling in El Paso, TX and surrounding area
Pay Range: $55,000
Key Responsibilities:
Deliver Patient Care & Device Support:
Coordinate with Clinical Operations to schedule device deliveries and pick-ups.
Deliver, set up, service, and retrieve devices in patients' homes.
Educate patients on proper device use, treatment protocols, and troubleshooting.
Collect patient outcomes and feedback to support ongoing care.
Monitor Progress & Ensure Compliance:
Apply clinical judgment to evaluate patient progress and determine next steps.
Conduct regular phone and virtual check-ins to support adherence and motivation.
Address patient concerns related to treatment tolerance, compliance, or device function.
Escalate urgent clinical or device issues to appropriate internal teams.
Documentation & Compliance:
Maintain accurate patient documentation, including progress notes and provider updates.
Prepare documentation supporting medical necessity, authorizations, appeals, and billing.
Track patient outreach, activity, and outcomes in Salesforce and internal systems.
Follow HIPAA, Department of Labor regulations, and company policies.
Inventory & Operational Support:
Manage device inventory, storage units, and equipment transfers.
Replace defective units in coordination with warehousing.
Safely operate and maintain a company-issued vehicle per fleet policy.
Collaboration:
Partner with intake, collections, clinical operations, and sales teams to ensure seamless patient care and satisfaction.
Perform other duties as assigned.
Qualifications:
Associate's degree or higher in a health-related field (or equivalent experience).
Bilingual Spanish Required
2-3 years of experience working with patients in a clinical or care-focused setting preferred.
Strong understanding of anatomy, musculoskeletal conditions, and injury recovery.
Excellent communication, organization, and time-management skills.
Ability to exercise independent judgment, solve problems, and manage patient concerns.
Comfort using CRM and documentation systems (Salesforce preferred).
Mechanically inclined with the ability to troubleshoot medical devices.
Valid driver's license and ability to regularly lift and transport equipment up to 75 lbs.
Mission-driven, patient-focused, team-oriented, and eager to continuously grow.
Why choose Converge Medical Technology? Our mission is Fun, Family, and Freedom. We encourage our team members to have fun at work, prioritize their family and work/ life balance, and have the freedom to improve how we do things. We offer medical, dental, and vision insurance, short- & long-term disability, FSA/ HSA options, 401k with matching, and so many more. Come and join a company that values its team as much as its growth!
Senior Scheduling Specialist
Patient care coordinator job in Port Lavaca, TX
Kelly is seeking a Senior Scheduling Specialist to join with our prestigious client in Port Lavaca, Texas 77979 & Houston TX 77077.
Title: Senior Scheduling Specialist
This role is a contract role: 12+ months
Onsite work at Port Lavaca, Texas 77979 & Houston TX 77077.
Pay range: $55-$66/hr
Job description
The Senior Construction Scheduling Specialist acts as a technical resource for Scheduling within the Global Project Methodology (GPM) work process and supports establishment of the overall construction schedule baseline and reporting to monitor and control the construction activities within established tolerances of the baseline supporting efficient project execution. In this role you coordinate data inputs from the various construction contractors and internal disciplines to ensure accurate forecasts and reporting of schedule and engage the project steering team to understand causes of the deviation and the need to establish actions to mitigate, where deviations from established tolerances occur. Requires expanded conceptual and practical knowledge in own job discipline and broadens capabilities.
Responsibilities / Duties
• Recommendations on cycle time reduction opportunities and techniques
• Develops and maintains comprehensive integrated master project schedules including Detail Design, Procurement, Construction and Start-up/Commissioning Project Stages.
• Utilizes project cost estimates to resource load project schedules and gain alignment with estimated scope of work and the project schedule.
• Recommendations on cycle time reduction opportunities and techniques
• Performs staffing density checks or staffing limitation checks to validate schedule durations and ensures resource-level supports the project strategy.
• Leads project teams in forecasting schedule challenges and offers analyses and solutions to complete the project on schedule.
• Performs critical path analysis to determine problem areas in regard to project schedule and resource overloads and offers alternative courses of action to the project team.
• Evaluates project deviations to assess schedule impact for proper decision making and recovery plans.
• Applies established schedule management practices to ascertain critical schedule issues and recommend corrective actions. Experience
• Practical experience as a scheduler working for a large main construction contractor in coordinating multiple subcontractors (e.g. in coordination of civil, structural steel, piping, insulation and scaffolding etc
• Assist in developing and maintaining comprehensive integrated master project schedules including Front-end Loading, Detail Design, Procurement, Construction and Start-up/Commissioning Project Stages.
• Maintains construction schedule during the project life cycle monitoring progress and incorporating modifications where changes in the original scope occur or delays are encountered.
• Leads project teams in forecasting schedule challenges and offers analyses and solutions to complete the project on schedule.
• Evaluates project deviations to assess schedule impact for proper decision making and recovery plans.
• Applies established schedule management practices to ascertain critical schedule issues and recommend corrective actions.
• Assist in quantity tracking and installation rates
• Performs quantity surveys to validate construction progress
Required qualifications
• A minimum of a bachelor's degree in any discipline or 10 years of experience in project controls, engineering, manufacturing, or related experience.
A few points to highlight:
- Experience can be between 7 to 15 years.
- 40-hour work week as 5x8, with overtime based on project demand.
- The individual must be on-site every day.
Construction Scheduler with construction exposure/ P6 experience and worked in the site.
Please apply to this role if you are a good fit for the role or share references
Senior Construction Scheduling Specialist
Patient care coordinator job in Seadrift, TX
Kelly is currently seeking an experienced Senior Construction Scheduling Specialist in the Seadrift, Texas area! The Senior Construction Scheduling Specialist acts as a technical resource for Scheduling within the Global Project Methodology (GPM) work process and supports establishment of the overall construction schedule baseline and reporting to monitor and control the construction activities within established tolerances of the baseline supporting efficient project execution. In this role you coordinate data inputs from the various construction contractors and internal disciplines to ensure accurate forecasts and reporting of schedule and engage the project steering team to understand causes of the deviation and the need to establish actions to mitigate, where deviations from established tolerances occur. Requires expanded conceptual and practical knowledge in own job discipline and broadens capabilities.
Responsibilities / Duties
Recommendations on cycle time reduction opportunities and techniques
Develops and maintains comprehensive integrated master project schedules including Detail Design, Procurement, Construction and Start-up/Commissioning Project Stages.
Utilizes project cost estimates to resource load project schedules and gain alignment with estimated scope of work and the project schedule.
Recommendations on cycle time reduction opportunities and techniques
Performs staffing density checks or staffing limitation checks to validate schedule durations and ensures resource-level supports the project strategy.
Leads project teams in forecasting schedule challenges and offers analyses and solutions to complete the project on schedule.
Performs critical path analysis to determine problem areas in regard to project schedule and resource overloads and offers alternative courses of action to the project team.
Evaluates project deviations to assess schedule impact for proper decision making and recovery plans.
Applies established schedule management practices to ascertain critical schedule issues and recommend corrective actions. Experience
Practical experience as a scheduler working for a large main construction contractor in coordinating multiple subcontractors (e.g. in coordination of civil, structural steel, piping, insulation and scaffolding etc
Assist in developing and maintaining comprehensive integrated master project schedules including Front-end Loading, Detail Design, Procurement, Construction and Start-up/Commissioning Project Stages.
Maintains construction schedule during the project life cycle monitoring progress and incorporating modifications where changes in the original scope occur or delays are encountered.
Leads project teams in forecasting schedule challenges and offers analyses and solutions to complete the project on schedule.
Evaluates project deviations to assess schedule impact for proper decision making and recovery plans.
Applies established schedule management practices to ascertain critical schedule issues and recommend corrective actions.
Assist in quantity tracking and installation rates
Performs quantity surveys to validate construction progress
Required qualifications
A minimum of a bachelor's degree in any discipline or 10 years of experience in project controls, engineering, manufacturing, or related experience.
Prior construction related experience.
Proficiency within P6.
Patient Service Representative
Patient care coordinator job in College Station, TX
Job Title : Patient Services Representative (Call Center)
Duration : 3 Months
Education : High School Diploma or GED
Shift Details : 8:00 AM - 5:00 PM
Specific Skills :
Answer inbound calls and electronic inquiries in a professional and empathetic manner
Register new patients accurately and compliantly in the electronic medical record (EMR)
Identify and resolve missing or incorrect patient information to ensure accurate billing and reimbursement
Verify insurance coverage or determine self-pay responsibility and provide cost information
Schedule healthcare appointments, diagnostic tests, and ancillary services according to clinic and provider guidelines
Interpret physician orders to ensure correct scheduling
Communicate appointment details, preparation instructions, paperwork, and payment expectations
Document patient-related clerical and clinical messages for providers and administrative staff
Identify emergent patient situations and coordinate immediate triage
De-escalate upset callers and escalate priority issues when appropriate
Call center experience required
General Description:
The Patient Access Representative is responsible for professionally and efficiently handling inbound calls and electronic requests from patients, family members, and external partners. This role supports patient registration, appointment scheduling, insurance verification, and issue resolution while delivering excellent customer service in a fast-paced healthcare call center environment.
Experience dealing directly with patients is required.
Care Coordinator
Patient care coordinator job in Seguin, TX
/RESPONSIBILITIES At the front door of University Health, this role serves to screen patients needing placement in acute or observation beds for the purposes of correct status determinations, and the coordination of appropriate diversions to home or other level of care more appropriate for the services needed to be rendered. This position requires assertive clinical acumen and communication skills for serving in the liaison roles with medical staff, nursing, and patients and families.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. National certification (e.g. CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related field is preferred. Three years recent, full-time hospital experience preferred. Work experience in case management, utilization review or hospital quality assurance experience is preferred. Must complete a Clinical Documentation Improvement Course within specified time of hire date.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. Case Manager Certification (CCM or ANCC) is highly desirable.
QNXT/Clinical CareAdvance SME
Patient care coordinator job in San Antonio, TX
We're looking for a QNXT/Clinical CareAdvance SME for a remote role based in San Antonio, TX.
Skills & Qualifications:
W-2 only, no C2C
Experience with QNXT and FACETS systems
Strong knowledge of CCA and SQL
Development experience is a plus
The salary range for this position is $85,000 - $100,000.
TM Floyd & Company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
We offer a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!
TM Floyd & Company participates in E-VERIFY
AAP, EEO
25-00437
Patient Service Representative
Patient care coordinator job in San Antonio, TX
Job Title: Patient Financial Rep Senior
Shift: 9am to 5pm Monday to Friday
Schedule: 5 days a week - 40 hours
Roles and Responsibilities:
Experience working within a multi-facility hospital business office environment. Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms.
Meets expectations of the applicable One Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Performs Revenue Cycle functions in a manner that meets or exceeds key performance metrics. Ensures PFS departmental quality and productivity standards are met. Collects and provides patient and payor information to facilitate account resolution. Responds to all types of account inquiries through written, verbal.
The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of The associate ensures that all processes are performed in a timely and efficient manner. The primary purpose of this Job is to ensure account resolution and reconciliation of outstanding balances for patient accounts.
Respiratory Care Coordinator
Patient care coordinator job in Houston, TX
We're searching for a Coordinator of Respiratory Care -- someone who works well in a fast-paced setting. In this position, you will demonstrate clinical expertise in the physical and educational aspects of Respiratory Care for the pediatric and neonatal patient population and their families as outlined in the unit profiles. The CRS works interdependently with and independently of the multi-disciplinary team. Scope of practice will include practitioner, educator, researcher, change agent, and administrator. The CRS is dedicated to promoting optimal patient/family care with the ultimate goal of enhanced patient/family outcomes.
Think you've got what it takes?
Job Duties & Responsibilities
• Serves as an advanced clinical practitioner. Collaborates with the health care team to assist in the planning, implementing, and evaluating of treatment approaches utilizing clinical knowledge, sound judgment, and problem-solving. For example, participation in interdisciplinary rounds offering a Respiratory Care perspective to patient care; evaluating response to interventions and modifying plan of care; consults with other disciplines as needed. Acts as a clinical resource to staff and other members of the health care team. For example, available by pager or phone when out of the unit; approached by staff and other members of the health care team regarding clinical issues in the area of expertise.
• Maintains clinical skills by providing direct patient care and related activities. Performs patient care and related activities within the scope of their training and responsibilities (demonstrating advanced clinical competencies in an area of expertise).
• Serves as an educational resource in expertise for the patient and family, and other health care professionals. Assesses the learning needs of staff, family, and patients.
• Conducts research and development activities for Respiratory Care.
• Facilitates change in clinical practice to positively affect patient outcomes. Serves as an administrator. Supports and facilitates the attainment of institutional goals and strategic plans.
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Skills & Requirements
• Required Technical diploma Respiratory certification/registry program. Preferred Associate's Degree or Bachelor's degree Respiratory Care. Degree may substitute for the experience
• RCP - Lic- Respiratory Care - RCP by the Texas Medical Board, RRT CERT - Cert-Reg Respiratory Therapist by the National Board for Respiratory Care
• Preferred Basic Life Support
• Preferred 1 year of clinical experience in both critical and non-critical areas
• Preferred 6 months of critical care experience
ABOUT US
Texas Children's Hospital West Campus is Houston's first community hospital designed, built and equipped exclusively for children in one of the city's most rapidly growing communities in the area from Sugar Land to Bryan-College Station, Texas. Located at I-10 and Barker Cypress, our 515,007-square-foot hospital houses the only 24/7 pediatric emergency room in the Greater West Houston area, four operating rooms, 16-bed pediatric intensive care unit, 46 acute care beds, advanced imaging services including MRI and CT scans, a neurophysiology sleep lab, a pathology lab and a full-scale pharmacy.
To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Scheduler
Patient care coordinator job in Houston, TX
D'Leon Consulting Engineers is seeking a Scheduler with experience in aviation, transportation, or infrastructure projects in Houston,TX.
Responsibilities
Develop, update, and maintain project schedules using industry-standard scheduling software.
Coordinate with project managers, designers, contractors, and stakeholders to gather schedule inputs and validate sequencing of work.
Analyze critical path activities, forecast delays, and provide recommendations to maintain project timeline objectives.
Prepare schedule narratives, progress updates, and monthly reporting packages.
Monitor schedule performance, track milestones, and update progress based on field input and contractor reports.
Support development of cost-loaded schedules, resource plans, and cash flow projections.
Review contractor baseline schedules, updates, and recovery plans for accuracy and compliance with contract requirements.
Identify schedule risks and support mitigation planning.
Assist with integration of schedule data into broader project controls processes, including cost and reporting.
Maintain organized documentation of schedule revisions, approvals, and supporting data.
Qualifications
Bachelor's degree in Engineering, Construction Management, Project Controls, or related field preferred.
3-7 years of experience in scheduling for construction or engineering projects; aviation or large infrastructure experience preferred.
Proficiency in scheduling software (Primavera P6, Microsoft Project, or similar).
Strong understanding of critical path method scheduling principles and project controls concepts.
Excellent analytical, communication, and documentation skills.
Ability to work collaboratively with diverse technical teams.
D'Leon Consulting Engineers is an equal opportunity employer committed to fostering an inclusive and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
Regional Scheduler
Patient care coordinator job in Houston, TX
Company: Top 40 ENR General Contractor
DAKSTA is proud to partner with a leading Top 40 ENR General Contractor in the search for a Regional Scheduler to oversee and drive scheduling excellence across a portfolio of major construction projects in Houston, TX.
This is an opportunity to join one of the most respected builders in the U.S., known for delivering complex, large-scale projects across sectors including Hyperscale Data Centers, Commercial, Government, Education, and Healthcare. You will play a pivotal leadership role, guiding project teams and mentoring schedulers while ensuring the successful delivery of projects.
Why This Opportunity Stands Out
Exceptional project pipeline in mission-critical and commercial sectors
Opportunity to work with a premier GC on some of the region's most complex and high-value builds
Highly competitive compensation package designed to attract top-tier scheduling professionals
Long-term career stability in one of the fastest-growing construction sectors
Influence project success at the regional level with significant leadership visibility
Key Responsibilities (Not Exhaustive)
Lead the development, management, and maintenance of schedules for multiple large-scale construction projects across the region
Collaborate with project managers, superintendents, and subcontractors to collect schedule inputs and ensure accurate milestone alignment
Conduct critical path analyses, identify risks, and recommend mitigation strategies to maintain project timelines
Perform regular schedule reviews and updates to reflect scope changes, sequencing adjustments, and resource shifts
Build and manage detailed construction schedules using Primavera P6
Provide training, mentorship, and best-practice scheduling guidance to project teams
Prepare and present schedule progress reports to internal stakeholders and clients with clear communication on risks and potential delays
Qualifications & Requirements
5-10+ years of dedicated construction scheduling experience, including leading large projects
Experience on $500M+ ground-up projects
Must have experience working for a General Contractor (Owner's Rep-only backgrounds will not be considered)
Strong, stable employment history with limited job transitions
Ability to work full-time on-site; remote or hybrid arrangements are not available
How to Apply
If you meet the qualifications above, please submit:
Your resume
A detailed project list outlining size, scope, and responsibilities
⚠️
Only candidates who meet all stated requirements will be contacted for further consideration.
Medical Biller
Patient care coordinator job in San Antonio, TX
Russell Tobin's client is hiring a Medical Billing and Claims Specialist in San Antonio, TX
Employment Type: Contract
Pay rate: $18-$19/hr
Responsibilities:
Process and manage DME billing and claims submissions for Wound V.A.C. therapy.
Review payer websites and contact payers, patients, and physician offices (via phone or email) to gather required billing information.
Analyze and prioritize workload to meet departmental production targets.
Update and refile claims accurately and in a timely manner.
Review data and reports to identify trends or areas for process improvement.
Requirements:
High School Diploma or GED (verified prior to start).
2+ years of experience in medical billing, healthcare claims, or healthcare support.
Familiarity with Electronic Health Record (EHR) systems.
Proficiency with Microsoft Office (Word, Excel, Outlook).
Strong understanding of HIPAA regulations and compliance standards.
Working knowledge of CPT, HCPCS, and ICD-10 coding systems.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Credentialing Coordinator
Patient care coordinator job in Irving, TX
This opportunity can help you grow both within the company and in your overall career, providing a path to increased responsibility, leadership, and professional development.
Advancement: as you gain experience and demonstrate proficiency you could move into more advanced provider operations roles
Specialization: opportunities to specialize in areas of medical provider privileging and credentialing, allowing you to become an expert in a particular aspect of provider operations
Leadership Opportunities: with experience and proven leadership skills, you could progress into supervisory or managerial roles
Cross-Departmental Projects: engage in collaborative projects with other departments to broaden your understanding of the business of Locum Tenens and open up pathways into more strategic roles.
Your Day-to-Day
Work closely with the client healthcare facility site and provider to obtain all requirements for credentialing at their facility
Complete as much of the credentialing as possible on behalf of the provider and follow up on missing items until privileges are granted, to include: background checks, drug screening, immunization records, life support training, etc.
Work closely with account managers regarding change of start date and/or cancellations
What You Bring
You are a fast learner who completes tasks proactively and values open communication within a team setting. You are able to organize your tasks effectively and can manage important records for multiple accounts simultaneously. Above all, you are motivated to start a career where you can grow professionally, take ownership of your role, and see a measurable impact of your work.
Your attributes include:
Willingness and capability to work on-site M-F (8:30 to 5:30 with occasional over-time when necessary)
1-3 years hospital privileging experience is preferred.
Timely and accurate turnaround on required paperwork and/or documentation.
Ability to build strong provider and client relationships over the phone.
Timely follow-up on all outstanding items.
Consistent communication on progress with BOTH the physicians and clients.
Superb customer service to internal and external customers.
Flexible team player attitude and desire to grow professionally.
Medical Biller - 248778
Patient care coordinator job in Humble, TX
Pay Range: $20-$23 per hour
Schedule: Monday-Friday, 8:00 AM-5:00 PM
We are seeking an experienced Medical Billing Specialist to support a growing cardiology practice in Humble, TX. This fully onsite role is responsible for end-to-end billing functions, including charge review, claim submission, and payment posting for a full range of cardiology services. The ideal candidate has strong eClinicalWorks (eCW) experience and is comfortable managing assigned payers in a fast-paced environment.
Key Responsibilities
Perform charge review, billing edits, and claim submission within eClinicalWorks (eCW)
Prepare, review, and submit electronic and paper claims (CMS-1500) for cardiology services, including:
Office visits
Diagnostic testing (EKGs, stress tests, echocardiograms)
Surgical and interventional procedures
X-rays and specialty services
Scrub claims daily to identify and correct coding, insurance, and demographic errors prior to submission
Apply appropriate modifiers in accordance with cardiology guidelines and Texas payer rules
Release claims through the clearinghouse and monitor acceptance and rejection reports
Post electronic and manual payments (ERAs/EOBs) accurately and timely
Manage assigned payers and assist with claim follow-up and issue resolution
Collaborate with physicians and clinical staff to ensure documentation supports billed services
Verify insurance eligibility, benefits, referrals, and prior authorizations within eCW
Run and review billing and financial reports to monitor denials, collections, and A/R
Respond to patient billing inquiries professionally and assist with payment plans as needed
Maintain compliance with ICD-10, CPT, HCPCS, HIPAA, and payer requirements
Required Qualifications
3+ years of medical billing experience
Hands-on experience with eClinicalWorks (eCW)
Experience with claim edits, corrections, and claim submission
Strong understanding of professional (CMS-1500) billing
Preferred Qualifications
Cardiology or specialty practice billing experience
Coding, billing, or general revenue cycle certification
Selling Points
Stable onsite role in a growing cardiology practice
No weekends, predictable schedule
Full-cycle billing with ownership of payers
Work in a specialty setting using eClinicalWorks
Competitive hourly pay and long-term stability
Additional Information
Fully onsite role in Humble, TX (no remote or hybrid option)
Not a government position
IT equipment is not provided
Position open due to practice growth
Scheduling Specialist
Patient care coordinator job in Grapevine, TX
About QuenchQuench USA, Inc. offers bottle-free filtered water solutions for healthy and environmentally conscious consumers outside the home, through direct sales and independent dealers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers, purify the existing water supply to provide reliable and convenient filtered water to a broad mix of businesses, including government, education, healthcare, manufacturing, retail, hospitality, and other large commercial customers, including more than half of the Fortune 500. Quench has grown from a small regional company to a national and international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. The Company has a sustainable mission and value proposition and is the leading consolidator in a fast-growing market. Headquartered in King of Prussia, PA, Quench has sales and service operations across North America to serve our 60,000+ customers, and a network of over 250 independent dealers selling products under the brand names Pure Water Technology, Wellsys and Bluline. Quench is a Culligan Company.
About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit *****************
Values: 5c'sCulligan as One Customers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results
About the RoleCulligan Quench is looking for a Field Service Dispatcher with hands-on experience in routing or dispatching for technician installations, service breakdowns, or maintenance work. This role plays a key part in coordinating our technician schedules and ensuring we deliver on our service-level agreements (SLAs).
You'll serve as the bridge between our customers and our field teams-balancing technician availability with customer needs, optimizing routes, and making real-time decisions to keep our service operations running smoothly.
This is an ideal role for someone with dispatch, routing, or logistics coordination experience who enjoys fast-paced problem-solving, clear communication, and keeping both customers and technicians supported and informed.
Equal Opportunity Employer:We are committed to fostering an inclusive workplace and hiring employees without discrimination based on race, color, religion, gender, disability, age, or other factors prohibited by law.
Quench is an Equal Opportunity Employer.Responsibilities
Coordinate technician dispatching and routing for installations, service calls, and repairs
Communicate directly with customers to confirm appointment details and scheduling updates
Collaborate daily with Sales, Service, and Supply Chain teams to ensure customer needs are met
Proactively monitor service queues and field activity to meet or exceed SLAs
Troubleshoot scheduling conflicts and make real-time decisions to optimize technician routes
Escalate service issues when needed and keep internal stakeholders informed
Attend daily service huddles and actively support field team planning
Accurately document all updates and communications in our service systems
Requirements
THIS POSITION IS REMOTE BUT NEEDS TO BE WITHIN DRIVING DISTANCE TO GRAPEVINE, TX OR KING OF PRUSSIA, PA
2+ years of routing, dispatching, or field service scheduling experience
Experience coordinating technician installations or emergency service calls is highly preferred
Strong communication skills-professional, clear, and customer-focused
Comfortable navigating multiple systems and communication channels (email, phone, chat)
Highly organized with strong attention to detail and a proactive mindset
Ability to work cross-functionally in a fast-paced, service-driven environment
Proficiency in Microsoft Office (Outlook, Excel, Word)
Benefits
Medical, Dental, Vision which start day one
401(k) match of 50% up to 6%
PTO and Paid Holidays
$45,000 - $45,000 a year Our MissionAs the leading quality water expert, Culligan Quench is committed to help individuals, families and communities in need of clean, safe water. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.
We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Please be aware of employment scams. Culligan Quench will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.
Auto-ApplyLead Call Center Patient Care Coordinator
Patient care coordinator job in Plano, TX
About the role
The Lead Call Center Patient Care Coordinator supports and guides daily operations of the Patient Care Call Center, providing leadership, training, coaching and support, while managing its own scheduling responsibilities. In this position of responsibility, a leader sets the tone for professionalism, teamwork, and performance. They model the behaviors, work ethic, and standards expected of the team while creating an environment where employees feel supported, informed, and empowered to succeed.
What you'll do
Lead, mentor, and support the scheduling team.
Lead call center team members to ensure service quality.
Serve as senior resource for escalated calls or concerns.
Monitor performance metrics and report issues.
Assist with employee onboarding and training.
Maintain provider scheduling and guidelines.
Ensure accuracy in patient scheduling and workflows.
Support process improvement and team development.
Coordinate assigned personnel for schedule changes, ensure appropriate coverage in the call center including lunch schedules, OOC (Out of Char) times, and vacations.
Verify employees have the resources, tools, and training to perform their duties
Offer suggestions on how to improve processes and efficiency in the Call Center
Adheres to organizational policy with particular attention to standards of conduct and confidentiality as it relates to HIPAA
Communicate effectively with patients, physicians, clinical teams, and external facilities.
Provide training, feedback, and workflow support to team members.
Assist in developing standardized procedures, tracking systems, and metrics
Qualifications
Medical call center experience required.
Effective communication and customer service skills.
High accuracy and attention to detail.
Ability to guide and support team members.
Experience with high call volumes.
EMR experience; Athena preferred.
Must have high school diploma or equivalent
Detail oriented and able to multi-task
Ability to time manage
Orthopedic practice experience, preferred.
Lead or supervisory experience.
Knowledge of insurance and scheduling workflows.
Preferred Attributes
Natural leadership presence and ability to build trust.
Calm and professional under pressure.
Team-oriented with coaching abilities.
Proactive in identifying process improvements.
Model Professional Behavior, Integrity & Strong Work Ethic
Provide Direction & Clarity
Support, Develop & Coach
Promotes a Positive & Collaborative Work Environment
Summary Statement:
A leader's primary purpose is to guide the team, elevate performance, and strengthen the culture. They are the bridge between management and staff, ensuring that daily operations run smoothly while supporting the growth, engagement, and success of every team member.
Patient Care Coordinator - Kyle, TX
Patient care coordinator job in Kyle, TX
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Kyle, TX.
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Irving, TX
Join Our Team as a Patient Care Coordinator!
Are you a proactive, people-focused professional with a passion for helping patients feel confident in their dental care? Our thriving practice is looking for an experienced Dental Treatment Coordinator to become a key member of our dynamic, growth-driven team. This is your opportunity to make a meaningful impact every day-guiding patients through their treatment plans while advancing your own career in a supportive, collaborative environment.
What You'll Do:
Present comprehensive treatment plans with clarity, confidence, and compassion
Build trust and long-lasting relationships by addressing patient questions, concerns, and financial options
Coordinate treatment scheduling to keep our clinical team operating smoothly
Follow up with patients to support case acceptance and ensure they feel informed every step of the way
Maintain accurate, detailed records of patient communications and treatment decisions
Work closely with front desk, clinical, and insurance teams to create seamless, memorable patient experiences
Play a vital role in practice growth through exceptional service and patient satisfaction
If you're driven, detail-oriented, and enthusiastic about helping patients achieve their healthiest smiles, we'd love to meet you. Join a team where your expertise is valued-and your potential is limitless.
#IND
Schedule:
Monday & Thursday 8 - 5
Tuesday & Wednesday 7 - 3
Friday 8 - 2
Requirements
Minimum 2-3 years of dental treatment coordination experience (cosmetic or restorative dentistry preferred)
Strong communication and presentation skills, especially with high-dollar treatment plans
Knowledge of dental procedures, terminology, and insurance benefits
Proficiency in dental software (e.g., Dentrix, Eaglesoft, Open Dental)
High attention to detail, organization, and follow-through
Ability to work independently and as part of a cohesive team
Preferred:
Experience handling cases exceeding $7000
Sales or financial coordination background within dentistry
Bilingual (English/Spanish) is a plus
Benefits
Annual Salary
$47,000 - $65,000
401K
Medical
PTO
Uniform allowance
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Nash, TX
At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.
CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.
Summary
The Patient Care Coordinator provides new and existing patients with the best possible customer service in relation to their drug prescriptions, clinical services, billing inquiries, delivery scheduling, patients' suggestions, and complaints.
Location: Nash, Tx
Schedule: Monday - Friday; 8:30am - 5:00pm (100% On-Site)
Pay Range: $20 - $26.00/hour (DOE)
Essential Duties and Responsibilities
include the following. Other duties may be assigned as necessary.
Records and processes orders and/or inquiries received by fax, mail, telephone, and/or through patient direct contact.
Provides timely response to patients' inquiries by telephone and/or email, consistent with service and quality standards.
Receives inbound and outbound calls to patients or MD Offices regarding orders for medications, pharmacy services and all other inquiries.
Coordinates patient care by scheduling orders, communicating information to the patient regarding shipments, assessing supply needs, verifying patient and payment information, notifying the pharmacist of issues or changes in the patient's condition.
Provides correct information or directs the call to the appropriate team member or department while maintaining
a high level of professionalism.
Ensures that good patients' relations are maintained, and patients' claims, and complaints are resolved fairly and effectively.
Contacts the pharmacists to alert them of any changes in patient's condition, compliance issues due to patient not taking medication or side effects, or to transfer a patient directly to pharmacist for counseling.
Completes all additional special handling duties as assigned including but not limited to drug shipment notifications and Adverse Drug Event Reports.
Completes other stages of the order process as assigned including but not limited to scanning prescriptions, Image Indexing, Pre-QA, Intake Prep, and work issues.
Documents information received from calls and provides notification of any urgeorders, shipping related issues and any errors, complaints or compliments to the appropriate party or system.
Provides high quality services to the home-care patient and the home-care referral source.
Consistently represents the company in a professional manner.
Maintains effective working relationship and cooperate with all personnel in the Company.
Adheres to the Company's compliance requirements as stated in the policy and procedure manual and all other related policies.
Performs other duties and responsibilities as assigned.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide the highest level of professionalism, responsiveness, and communication to build and maintain the maximum customer base possible.
Must possess the ability to multi-task and frequently change direction.
Must have and maintain a valid driver's license, maintain automobile insurance coverage, and have access to a reliable automobile.
Competencies
Analytical - Uses intuition and experience to complement data.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Strives to continuously build knowledge and skills, Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Written Communication - Writes clearly and informatively; Able to read and interpret written information.
Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.
Business Acumen - Conserves organizational resources.
Diversity - Demonstrates knowledge of EEOC policy; Shows respect and sensitivity for cultural differences; Supports affirmative action and respects diversity.
Ethics - Treats people with respect; Works with integrity and ethically; Upholds
organizational values.
Organizational Support - Follows policies and procedures; Supports affirmative action and respects diversity.
Planning/Organizing - Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration, regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction.
Initiative - Asks for and offers help when needed
Education and/or Experience
CPhT OR 2yrs of experience in similar role required.
Minimum two years medical or pharmacy experience or equivalent experience.
At least 1yr in a call center type environment or similar customer service role
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.
Comments
This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
CSI Pharmacy is an Equal Opportunity Employer
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Houston, TX
Salary: $17-$20/ per hour depending on experience
About us:
Senior Psych Care provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies; along with diagnostic evaluation and collaborative intervention between the therapy team and the psychiatric team. Our multi-disciplinary team realizes that older adults have special physical, emotional, and social needs. The psychiatrist leads a team of nurse practitioners, physician assistants, and psychotherapists (LCSW, PhD/PsyD), take a comprehensive approach to diagnosis and treatment.
Job Description:
ThePatient Care Coordinator works within the Referral Department and is primarily responsible for securing referral paperwork from nursing homes and creating and maintaining the schedule for Psychology and Psychiatry providers.
Essential Duties and Responsibilities:
Verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations.
Obtaining pre-authorizations from Managed Care Organizations.
Answer incoming and make outgoing calls to secure referrals and authorizations from providers and insurance companies.
Ensure that referrals are addressed accurately and in a timely fashion.
Ensure all authorizations are properly documented in the system.
Scanning documents into the EMR system.
Qualifications:
A minimum of 2 years experience with Medical Insurance Processes.
Experience verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations.
Experience obtaining pre-authorizations from Managed Care Organizations.
Able to multi-task, personable, and have excellent customer service skills.
Self-starter with a positive teamwork attitude, well organized and detail oriented.
Strong working knowledge of Outlook, MS Word and MS Excel required; advanced skills in MS Excel preferred.
What we offer:
Competitive salary, commensurate with experience
Comprehensive benefits package including:
Medical
Dental
Vision
Short and Long Term Disability
Life Insurance
401 (k)
Paid Time Off
Patient Care Coordinator I - Bilingual
Patient care coordinator job in Midland, TX
Job Description
Patient Care Coordinator - Bi-Lingual - Midland/Odessa Texas
Job Title: Ophthalmic Assistant (Patient Care Coordinator) Status: Hourly - Non-Exempt
Digitally advanced Tele-Optometric company seeking professionally motivated candidate to assist with the building of a center of excellence while working hand and hand with a busy optical retailer.
The ideal candidate will possess a passion for learning, willingness to think outside the box, outgoing personality and excellent customer service and multi-tasking skills.
This is an exciting opportunity to grow with a fast paced, cutting edge continually evolving tele-optometric technology company.
Essential Job Duties:
Patient scheduling along with basic knowledge of vision CPT/ICD-10 codes
Familiarity with vision insurance eligibility and payment collection using POS technology
Team mindset and willingness to build and maintain relationship with optical retailer
Perform basic optometric pretesting and documentation (autorefractor, Lensometer, Visual field, etc)
Ability to troubleshoot hardware and software issues and communicate with IT support as needed
Ability to maintain a professional attitude in difficult situations
Participate in marketing tasks when needed
Other job duties as assigned by Regional Manager
Qualifications:
Ophthalmic or Optometric background a plus but willing to train the right candidate
Strong knowledge of computer hardware and software applications including EMRs
Knowledge of Zoom, Microsoft Outlook
Strong interpersonal skills Ability to maintain professional relationships
Demonstrated interest in quality improvement
Strong customer service skills and people skills
Successful candidates are motivated, eager, and passionate.
COA/COT a plus, but not required - will train
Bi-lingual a plus, but not required
Open availability including weekends
Reliable Transportation
Company Benefits:
2 weeks' vacation accrued during the first year of employment
PTO
Paid Holidays
Health benefits with company contribution for single coverage
Dental benefits
Vision Benefit
FSA
COA/COT Certification Assistance
Work Authorization:
Must be able to show eligibility for employment in the United States within three days of hire.
APP/EEO Statement:
20/20NOW Vision Center is an Equal Opportunity Employer. We welcome all qualified candidates regardless of demographic background.
Rate of Pay:
Hourly - $17-$24/hr based on experience and knowledge (40-hour workweek)