Patient care coordinator jobs in Toms River, NJ - 365 jobs
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Patient Care Coordinator
Home Care Coordinator
Patient Care Representative
Health Care Coordinator
Patient Advocate
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Patient Service Coordinator
SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESK
Hess Spine and Orthopedics LLC 4.9
Patient care coordinator job in Princeton Junction, NJ
Job DescriptionOverview Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENTCARECOORDINATOR / FRONT DESK MUST speak fluent English and Spanish.
Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day.
Provide education and support to patients and their families regarding the provider's treatment recommendations.
Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality.
Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging.
Document all interactions and updates in the patient's medical records accurately.
Skills
Strong knowledge of clinic operations and medical practices.
Solid understanding of human anatomy to effectively assess patient needs.
Excellent communication skills for interacting with patients, families, and healthcare teams.
Ability to manage multiple cases simultaneously while maintaining attention to detail.
Knowledge of orthopedic practices is a plus.
Speak fluent Spanish and English
This role requires a compassionate individual who is dedicated to patientcare and satisfaction.
$36k-55k yearly est. 27d ago
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Patient Care Coordinator
Asembia LLC 3.7
Patient care coordinator job in Trevose, PA
PatientCareCoordinator
Department : Patient Support Center/Call Center
Reports To : Sr. Director Operations
FLSA Non-Exempt
Primary Function:
The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre-certifications, and providing high levels of customer service.
Our core Patient Support Center hours are 8:00am to 11:00pm EST, Monday through Friday, and 8:00am to 8:00pm EST, Saturday and Sunday.
Job Scope and Major Responsibilities:
Complete prescription intake process including verification of insurance coverage
Assist physician's offices through the prior authorization and appeals process
Research financial assistance options for patients through copay cards, foundations, and assistance programs
Coordinate prescription processing and delivery with dispensing pharmacies
Manage and triage high volume of customer service phone calls while managing day to day operations
Build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals
Ensure proper documentation of process flow from prescription initiation through completion
Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status
Interface with IT department to improve system functionality and workflow
Attend team meetings to support ongoing program development
Other responsibilities as assigned
Success in this position is defined by high levels of customer service and timely processing of prescriptions through all phases
Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”)
Performance Criteria:
Performance in this role is measured by accurate and timely routing of referrals and reporting as well as high levels of customer service.
Required Qualifications:
Minimum of 2 years pharmacy experience preferred
Previous work experience in a call center environment or customer service role preferred
General knowledge of pharmacy laws, practices and procedures
Knowledge of common medical terms/abbreviations and pharmacy calculations
Understanding of insurance and third-party billing systems
Skill to prioritize and work in a fast-paced environment
Exemplary communication, organization, and time management skills
Capability of working independently and as a member of a team
Ability to preserve confidentiality of protected health information (PHI)
Proficient in MS Word, Excel and Outlook
Possess and maintain professional demeanor and courteous attitude
Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.
$22k-35k yearly est. Auto-Apply 15d ago
IV Patient Care Coordinator /Nurse Billing
Adapthealth
Patient care coordinator job in Toms River, NJ
Full-time Description
The Home Infusion PatientCareCoordinator is responsible for scheduling clinical staff to visit patients. This may
include Community Home Infusion Nursing, Adapthealth and/or Subcontracted Nursing. The PatientCareCoordinator
is responsible for handling everyday administrative tasks required to ensure smooth operation and assisting the
nursing department with patient scheduling, obtaining clinical notes, laboratory results and physician documents.
Works closely with the pharmacy, nursing, transportation, sales, intake teams to determine schedule needs and
availability to ensure appropriate prescriptions are being delivered and scheduled at the correct times and administered
accurately.
Essential Functions and Job Responsibilities:
Supports organization's mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationships with co-workers
Schedules new cases by scheduling nurses to meet patient infusion schedule needs.
Schedules and reschedules all visits based on patients' needs and authorizations.
Runs reports including productivity, case count and missed visits
Ensures electronic verification visit are processed and sent timely.
Works closely with Reimbursement to review list from private pay/managed care
Adheres to the organization's policy regarding absenteeism and appearance
Ensures appropriate staffing is arranged for all patientcareCoordinates, monitors, and schedules patientcare across all clinical areas
Coordinate scheduling needs with staffing availability to assigned team
Ensures Nurse/ nurse supervisor is aware of staffing needs and requirements
Communicates with patients, to schedule infusion based on prescription refills and refers any medication or illness related questions or concerns to a board licensed healthcare professional including but not limited to nurses, pharmacists, or supervised pharmacy interns.
Responsible for interpreting physician's orders and scheduling according to orders
Provide accurate patient scheduling inconsideration of numerous factors including knowledge of time needed for drug regimens
Transfers referral data to selected Nurse or subcontractor.
Enters all scheduling data into the computer system in a timely manner and ensures that data is accurate and complete.
Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Community Home Infusion/Adapt Health information
Maintains documentation of calls to and from patients
Accurately enters information into electronic health records (EHR); electronically records data for collection, storage, analysis, retrieval, and reporting.
Identifies any missing documentation in the medical record to supervisor.
Confirms nursing notes in EHR system.
Obtains incoming outsourced agency nursing notes and invoices to match up dates and times, enters PatientCare Management System and forwards to QA Nurse for review.
Assists with sending out physician plan of treatment and free form orders for signature and tracks for return, works with sales representatives to obtain timely signature as needed.
Omission of specific duties does not exclude them from this position if the work is similar, related or a logical assignment for this position
Assure 24 hour/day, seven days/week administrative on-call coverage for the branch.
Ensures compliance with federal, state, and local rules and regulations, and company policies in all patientcare aspects.
Maintain patient confidentiality and function within the guidelines of HIPAA.
Complete assigned compliance training and other educational programs as required.
Maintain compliant with AdaptHealth's Compliance Program.
Perform other related duties as assigned.
Competency, Skills and Abilities:
Knowledge and ability and the necessary skill and judgement to perform all procedures as outlined
Excellent written and verbal communication skills
Detail oriented with ability to work in an organized and methodical manner.
Ability to work in a fast-paced team environment.
Excellent analytical skills, ability to proactively manage multiple priorities.
Must possess a strong sense of urgency and attention to detail
Excellent communication skills both written and verbal required along with interpersonal skills
Demonstrated ability to prioritize multiple tasks to meet deadline
Demonstrated ability to interact in a collaborative manner with other departments and teams
Strong critical thinking and problem-solving skills required
Capacity to work with limited supervision and support, in a rapidly changing and fast paced environment
Basic level skill in Microsoft Products to write routine reports, create documents, enter and formatting text, and accurately update all patient information.
Requirements
Education and Experience Requirements:
High School Diploma/GED required, Associate or bachelor's degree a plus
Two (2) years' experience in scheduler/coordinator position with a home health agency or infusion pharmacy or medical background preferred
Physical Demands and Work Environment:
Must be able to bend, stoop, stretch, stand, and sit for extended periods.
Ability to perform repetitive motions of wrists, hands and/or fingers due to extensive computer use.
Work environment may be stressful at times, as overall office activities and work levels fluctuate.
Subject to long periods of sitting and exposure to computer screen.
May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen
May be exposed to angry or irate customers, patients, or referral sources.
Ability to utilize a personal computer and other office equipment.
Must be able to lift 5 to 15 pounds as needed.
Metal ability to work with limited supervision and support, in a rapidly changing and fast paced environment
Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
$20k-43k yearly est. 60d+ ago
Dental Office Receptionist/Patient Care Coordinator
Colts Neck Smiles LLC
Patient care coordinator job in Colts Neck, NJ
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
We are looking for a friendly, personable, and enthusiastic FRONT Dental OFFICE member to add to our stellar team! We have a beautiful and modern Dental office.
We love our patients and we want someone that will be AWESOME on the phone and provide the BEST customer care to each and every one of them. We want that "right person" to grow with our team, enjoy their time at work, be challenged with what they do, and make a difference in the lives of our patients. We are looking for candidates who think long term and are COMMITTED , responsible, organized, and punctual with the daily tasks.
If you are looking for a place to grow, a family friendly environment, to work with-- then send us your resume and contact information after answering
Preferred Qualifications:
At least 1-2 years of experience in a dental office
Familiar with Open Dental
Full-time
Computer Skills
Team Player!!
We are looking to fill this position ASAP so if this person is YOU then apply immediately!!!
We look forward to talking to you and meeting you soon!!
~ Bring the Joy!
Job Type: Full-time
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Uniform allowance
Ability to commute/relocate:
Colts Neck, NJ 07722: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Dental Office: 1 year (Required)
Work Location: In person
$20k-43k yearly est. 20d ago
Patient Care Coordinator
Ennoble Care
Patient care coordinator job in Marlton, NJ
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!
Palliative CareCoordinator - Job Description
Summary:
Ennoble Care is looking for a Full-time, PatientCareCoordinator, Empassion to work out of our Marlton, New Jersey office. This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a PatientCareCoordinator, Empassion you should be compassionate, experienced with patientcare, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families.
PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION. Preference for an 11:30am - 8pm shift.
Responsibilities:
Complete individualized patientcare plans and perform care management and carecoordination services using Ennoble Care's electronic medical record system
Frequent contact with patients and families to provide carecoordination, support, and manage compliance with the palliative care program to increase positive outcomes
Conduct and document simple health, psychological and social needs assessments for chronically ill patients, and effectively communicate recommendations to the Chronic Care Clinician
Document all client communications (verbal or written) accurately
Communication to and from Chronic Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Guide sensitive conversations with patients and families regarding goals of care, advance care planning and the transition to hospice
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Equipment Operation:
Utilization of a computer, telephone, copy machine, and other office equipment as necessary
Qualifications:
Must be comfortable with speaking on the phone for large amounts of the day
Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
Must be comfortable and skilled at talking with patients and families about end-of-life care and the transition to hospice care
Must have knowledge of basic healthcare terms, conditions, roles, and basic care principles
Prior experience working in healthcare (e.g., nurses aid, medical assistant or community health worker in chronic care management or hospice) is highly preferred
Ability to take accurate notes to document each task in a timely manner.
Ability to multitask between different patients and workstreams while remaining organized and efficient with time.
Ability to thrive in a fast-paced environment.
Must be able to work from full-time, Monday through Friday, on-site, in an office.
Must be proficient in using a computer, including Outlook and other Microsoft Office programs.
Candidate must be able to pass a background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.
#tan
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
$21k-43k yearly est. 6d ago
Patient Care Coordinator
Smile Brands 4.6
Patient care coordinator job in Newtown, PA
As a PatientCareCoordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
MWTHUR 8-5, TUES 9-6, FRI 8-4PM
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$25k-33k yearly est. Auto-Apply 19d ago
Medicaid/CharityCare Eligibility Representative
Panacea Healthcare Solutions
Patient care coordinator job in East Windsor, NJ
The KA Consulting Services division of Panacea has been assisting hospitals and healthcare systems with the intricacies of reimbursement since 1978. Throughout our history, we have focused on helping our clients navigate the complexity of both governmental and commercial-payment models with the dual goals of optimizing revenue and achieving compliance. Our extensive knowledge base and years of industry experience provide a blueprint for clinical decision making, data analysis, and documentation - the backbone for a successful hospital or health system.
Panacea Healthcare Solutions is looking for a Medicaid/CharityCare Eligibility Representative to work at our client facilities with patients applying for financial assistance.
Requirements
Essential Job Functions and Primary Duties:
Assisting patients in applying for financial assistance through Medicaid or Charity Care on behalf of our client facility.
Interviewing patients or authorized representatives via phone or in person to gather information to determine eligibility for medical benefits.
Obtaining, verifying, and calculating income and resources to determine client financial eligibility.
Documenting case records using automated systems to form a record for each client.
Following up with applicants to obtain accurate and complete information within strict timeframes.
Completing/following up on all forms related to Medicaid and Charity Care eligibility.
Performing any additional tasks related to the position assigned by the Manager.
Minimum Qualifications:
High school diploma/GED, Bachelor's degree is preferred.
Must be ambitious and self-directed in a fast-paced environment and can perform in a high volume, multitasking setting.
Must be trustworthy, professional, detail and goal oriented.
Must have exceptional customer service and excellent verbal/written communication skills.
Must be able to learn and work with Medicaid eligibility regulations.
Preferred Qualifications:
Knowledge of Medicaid and Charity Care program.
Experience working in a hospital setting.
Ability to speak and read Spanish.
$31k-40k yearly est. 60d+ ago
Bilingual Patient Advocate, Educator
The Women's Centers 3.9
Patient care coordinator job in Cherry Hill, NJ
Bilingual Patient Advocate, Educator - Full-Time
Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care
Motivated Patient Advocate / Educator / Center Assistant sought for Full-Time Tuesday through Saturday hours at Cherry Hill Women's Center, a state licensed ambulatory surgical center. CHWC has delivered excellence in abortion and reproductive healthcare for over 45 years, always at the forefront of best practices in our field. Our team members are committed to advocating and caring for women seeking legal, safe, compassionate abortion care, in addition to assistance for adoption services and prenatal care.
Patient Advocate, Education and Lab Responsibilities include:
Responding to patient needs by offering fact-based education, supportive counseling and community resources discussed in a patient-centered manner and include parenting and adoption plans
Serving as an advocate to patients, their partners and families, providing referrals when necessary
Bilingual Advocates interpret for non-English speaking patients and their loved ones throughout the abortion care experience
Cross training on Front Desk Receptionist and Financial Intake includes:
Performing patient check-in
Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients
Reconciling deposits and completing all required tracking paperwork
Participation in training of interns
Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks.
Ideal candidates possess:
Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience.
Effective communication skills
Strong computer skills (Electronic Health Record experience a plus!)
Ability to multitask, strong attention to detail and excellent time management skills
General knowledge of reproductive systems
CHWC is committed to continuous improvement and we believe that all people must have access to high quality, compassionate and respectful reproductive healthcare. CHWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation and American Association for Accreditation of Ambulatory Surgery Facilities and licensed by NJ Department of Health. CHWC values staff development and growth and offers many learning opportunities at national conferences.
Full-Time hours Tuesday through Saturday - no nights - no holidays
Benefits: competitive pay rate, medical, dental, vision, life, Aflac, 401k with employer match.
$33k-38k yearly est. Auto-Apply 19d ago
Care Coordinator
Pbaco Holding LLC
Patient care coordinator job in Manahawkin, NJ
DISCLAIMER
s are not meant to be all-inclusive, and the job itself is subject to change. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Summary
The CareCoordinator serves as the main point of contact for facilities and physicians participating in the High Needs REACH program. This role blends care transition functions with provider consulting responsibilities to ensure patients experience seamless carecoordination, facilities achieve measurable performance improvement, and providers are engaged with data-driven insights. The CareCoordinator will work closely with post-acute facilities, physicians, patients, and internal PBACO teams to reduce readmissions, improve quality, and strengthen participant satisfaction.
This position requires strong communication skills, the ability to share and interpret data with stakeholders, and the clinical knowledge to support patients navigating their Medicare benefits. The role requires travel up to two times per month, including overnight stays, to meet with facilities and providers.
Essential Duties and Responsibilities
CareCoordination
Monitor ADTs (admission, discharge, transfer feeds) to identify outlier information that may impact patient outcomes.
Alert facilities or participating providers when relevant findings are identified.
Encourage communication between facilities and participating providers to support collaborative decision-making.
Promote provider engagement in care planning decisions, including the use of auxiliary services within the residence (e.g., therapy, ancillary support services).
Provider & Facility Engagement
Serve as the primary liaison for High Needs REACH facilities and participating providers.
Conduct monthly facility performance review meetings, presenting data and opportunities for improvement with measurable action items.
Educate facility staff and providers on REACH program requirements, PBACO policies, and carecoordination best practices.
Perform targeted education visits with physicians and staff to drive adoption of policies and clinical initiatives.
Data & Reporting
Share facility- and provider-level data with stakeholders, highlighting opportunities for improvement.
Monitor and report on performance metrics such as readmissions, length of stay, transition timeliness, and patient satisfaction.
Document all patient, provider, and facility interactions in designated platforms with 100% compliance.
Piece together data from multiple sources and present tailored insights based on the audience (executives, providers, facility staff, or patients).
Program & Network Support
Collaborate with internal PBACO teams (Data Analytics, Clinical Action Team, Population Health) to align carecoordination with organizational goals.
Identify facility-level trends or barriers impacting patient outcomes and escalate as needed.
Promote and support the use of automation and technology for carecoordination and data sharing.
Key Performance Indicators (KPIs)
CareCoordination & Outcomes
≥ 90% of patient transitions completed with documented PCP follow-up.
≥ 85% patient satisfaction with outreach.
≥ 10% annual reduction in preventable readmissions for High Needs REACH patients.
Facility & Provider Engagement
100% of assigned facilities have monthly performance review meetings documented with measurable improvement goals.
≥ 80% of participating facilities demonstrate improvement in at least one tracked metric (LOS, readmissions, or timeliness).
≥ 95% provider satisfaction with communication and support.
Operational Efficiency & Reporting
≥ 98% accuracy in documentation and reporting of patient transitions and facility metrics.
100% of reports and meeting documentation completed within 48 hours of interaction.
≥ 2 operational improvements implemented annually to enhance carecoordination workflows.
Competencies
Clinical Knowledge: Understanding of Medicare benefits, transitions of care, and post-acute continuum (SNF, HHA, rehab).
Communication: Strong written/verbal skills for engaging patients, providers, and facility staff.
Data Interpretation & Analytics: Strong Excel and analytic skills; ability to synthesize and piece together data from multiple sources to create actionable opportunities tailored to different audiences.
Relationship Building: Develops trust with physicians, facility leaders, and patients.
Problem-Solving: Identifies barriers to care and develops creative, patient-centered solutions.
Technology Use: Comfortable with carecoordination platforms and data-sharing tools.
Qualifications
Education: Bachelor's degree in Healthcare, Nursing, or Administration required; Master's degree in a relevant subject preferred.
Experience: ≥ 2 years in SNF, HHA, care management, or provider relations.
Preferred: Prior ACO or value-based care experience, familiarity with High Needs populations.
Technical Skills: Strong Excel and data analytic skills required; proficiency in Microsoft Office; familiarity with carecoordination platforms (e.g., CarePort, Epic, or similar).
License: Valid driver's license; ability to travel up to two times per month with overnight stays.
Physical Demands
Combination of office-based work, facility visits, and occasional patient interaction.
May work at a computer for prolonged periods.
May lift and/or move up to 10 pounds.
Supervisory Responsibilities
This is not a supervisory role.
$44k-67k yearly est. 27d ago
Health Coordinator
Maximus 4.3
Patient care coordinator job in Cherry Hill, NJ
Description & Requirements You need to live in the Oxfordshire for this role. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes.
You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals.
Non London - £25,000 to £28,000
You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services.
Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family.
You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity.
In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity.
• Call families who receive an above healthy weight NCMP letter
• Discuss how they feel about receiving the letter
• Have sensitive and perhaps tough conversations with parents regarding their child's weight
• Discuss the support available in the local community and talk through the services we provide
• If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families
• Update system with communications with families
• Manage family profiles on the CRM
• Manage the NCMP data
• Understand the community support available for families
• Support the delivery team on asset mapping of local services
• Meet with local partners and stakeholders to update on our services
• Any other requirements for the business
Community Outreach and Stakeholder Collaboration
Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration.
Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families.
Key Contacts & Relationships:
Internal
Co-workers, managers, and wider team
Health Division colleagues
Maximus central division
Maximus companies and associates
Colleague forums
External
Local Authority
Integrated Care Partnerships / Boards
Community and Voluntary sector
Population being served / supported.
Sub-contractors and key partners
Community stakeholders
Co-location cooperatives
Healthcare settings including GP Practices / Primary Care Networks
Qualifications and Experience
• Level 4 in office admin, diploma in office admin or equivalent
• Experience of working in a public health environment
• Experience of working in a customer facing role
• Experience and competence in using a data management system
• Experience of using IT systems
• Experience of inputting and processing data
• Experience of managing customer concerns or issues
• Experience of working remotely
• Experience in communicating information with other teams
• An understanding of the stages of behaviour change
Individual competencies
• A personable, non-judgmental and sensitive approach to communicating with the public
• IT literate especially excellent working knowledge of Microsoft Office
• Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team
• Fluent and clear in English speaking
• Active listening skills
• Excellent data processing and data management system skills
• Confident, self motivated, passionate, flexible and adaptable
• Good attention to detail
• Able to respond positively to new situations
• Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information.
• Ability to reflect and appraise own performance and that of others
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,000.00
Maximum Salary
£
28,000.00
$44k-64k yearly est. 4d ago
Care Coordinator
Bright Harbor Healthcare
Patient care coordinator job in Toms River, NJ
CareCoordinator Full Time; 35 Hours/Weekly
Benefits Eligible:
Yes
Department:
Adult Clinical Services
Salary:
$38,000 - $42,000
Responsibilities:
Manage a caseload of clients with diverse needs to ensure coordinated delivery of services.
Provide input and create integrated care plans for all consumers on caseload.
Facilitate connections to community resources and support services.
Monitor client progress and make adjustments to treatment plans as necessary.
Collaborate with multidisciplinary teams including health providers, social workers, and other community agencies.
Maintain accurate documentation and records in compliance with agency policies and regulatory requirements.
Advocate for clients to ensure they receive necessary services and support.
Crosstrain with Access Center to assist in appropriate linkage to programming at intake.
Requirements
Bachelor's Degree in a human services field (Social Work, Psychology, Rehabilitation Counseling, Criminal Justice, Counseling)
Master's Degree preferred
One year of experience working in the Psychiatric or Mental Health services field.
Previous experience in carecoordination or case management preferred.
Strong knowledge of community health resources and services.
Ability to work independently and as part of a team.
Valid NJ Driver's License with less than 6 points.
Benefits
Benefits:
12 Paid Holidays
Sick Days
Personal Days
Accrued Vacation
Medical/Dental/Vision
Company paid Life Insurance and Long-Term Disability
403B Plan with Company Match
Opportunities for training/education/Continuing Education Credits
Opportunities for Public Loan Forgiveness
Opportunities for discounted tuition at participating educational institutions
Employee discounts through LifeMart and Tickets At Work
$38k-42k yearly Auto-Apply 60d+ ago
Front Office Coordinator
Select Dental Management LLC 3.6
Patient care coordinator job in Medford, NJ
Drs. Euksuzian, Braatz, & Husienzad proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!
Overview
We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Schedule: Full-time, Monday 8:30am-7pm, Wednesday 8:30am-6pm, Thursday 8:30am-7pm, Friday 8:30am-5pm
Duties/Responsibilities
Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
Schedule and confirm patient appointments to maximize the provider schedules.
Present treatment plans and financial responsibilities effectively to patients.
Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
Maintain a positive and professional image, both individually and within the workspace.
Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
Other assigned duties and responsibilities per management.
Required Skills/Abilities
Dental office experience required, including, but not limited to insurance knowledge, taking co-pays, etc.
Dentrix experience strongly preferred.
Excellent oral and written communication skills.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Positively contribute to a respectful and collaborative working environment with coworkers.
Facilitate patient comfort, care, and satisfaction consistently.
Willingness to advance skills through continuing education opportunities.
Present to work during scheduled shifts.
Education and Experience
High School Degree.
Prior front desk experience in a medical or dental office.
People management or staff/ project coordination experience.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of periods of standing and bending.
Must be able to lift
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance
401(k) Eligibility
And many more!
*Subject to change and eligibility
Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!”
Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.
Communication - Set clear expectations and feedback to our patients and team members.
Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.
$33k-41k yearly est. Auto-Apply 60d+ ago
Personal Care Coordinator
Acutecare Health System
Patient care coordinator job in Oceanport, NJ
Join BoldAge PACE and Make a Difference!
Why work with us?
A People First Environment: We make what is important to those we serve important to us.
Make an Impact: Enhance the quality of life for seniors.
Professional Growth : Access to training and career development.
Competitive Compensation:
Medical/Dental
Generous Paid Time Off
401K with Match*
Life Insurance
Tuition Reimbursement
Flexible Spending Account
Employee Assistance Program
BE PART OF OUR MISSION!
Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity? BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires.
Personal CareCoordinator
JOB SUMMARY
The Lead Personal Care Assistant (Lead PCA) supports the delivery of high-quality participant care across the PACE center and the home environment. This position serves as the primary liaison for PCA staff and ensures effective coordination of in-home aide services and center-based care tasks. Working closely external staffing vendor for ongoing education, scheduling, form management, documentation review, and real-time support for aides, the Lead PCA promotes compliance with policies, participant satisfaction, and seamless interdisciplinary communication. The role also participates in assessments, contributes to care planning, and assists the IDT in identifying, coordinating, and ensuring the consistent provision of personal care services aligned with PACE regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Aide Orientation, Training & Onboarding
Conducts orientation and onboarding for internally staffed aides (applicable)and coordinates training needs with aide vendor partners.
Educates aides on BoldAge PACE expectations, procedures, documentation standards, and required reporting (grievances, SDRs, incidents).
Trains internal aides on required forms and key workflows related to participant care, supplies, and communication.
Documentation & Compliance Management
Distributes, collects, reviews, and ensures timely, accurate aide documentation; scans required forms into the EHR.
Reconciles completed documentation with daily care tasks and communicates refusals or deviations to the IDT.
Conducts audits and provides follow-up education to ensure regulatory compliance and service verification.
Aide Support, Scheduling & Daily Operations
Creates schedules and ensures aides receive necessary participant information and case updates.
Serves as the primary point of contact for center-based aides and ensures access to required forms and logs.
Monitors care task completion through rounds, supports aides with challenging participant situations, and manages daily staffing needs, including call-out coverage.
Oversees center processes such as laundry, meal service expectations, toileting/shower schedules, and updates regarding attendance changes, hospitalizations, disenrollments, and deaths.
Incident, Grievance & Safety Oversight
Monitors and responds to incidents, grievances, and aide-related concerns; communicates HR-related matters per policy.
Ensures adherence to safety, emergency preparedness procedures, and compliance standards.
Interdisciplinary Communication & Coordination
Serves as liaison between aides, IDT members, homecare agencies, transportation, clinic staff, and participants.
Communicates updates related to hospital, ER, or nursing home stays that impact aide services and coordinates necessary support.
Care Planning & Participant Support
Represents the PCA role within the IDT and contributes to care plans and In-Home Plans of Care.
Creates homecare authorizations and coordinates follow-up after changes in participant condition or service needs.
Conducts participant satisfaction surveys and addresses concerns to ensure expectations are met and exceeded.
EXPERIENCE AND EDUCATION:
CNA/HHA, Medical Assistant certification, or LPN/LVN (required)
Two (2) years of experience as a PCA, CNA, HHA, or similar role in a PACE, home care, hospital, or long-term care setting preferred.
BLS required (musthavewithin90 days of employment)
Experience providing personal care to frail elderly adults (preferred)
Experience in mentorship, lead roles, or team coordination (preferred)
Completion of position-specific competencies and PACE-required training prior to assuming participant care responsibilities.
1 year of experience working with a frail or elderly population preferred. If this is not present, training will be provided upon hiring (If applicable for the role).
PRE-EMPLOYMENT REQUIREMENTS:
Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance.
Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact.
Pass a comprehensive criminal background check that may include, but is not limited to, federal and state Medicare/Medicaid exclusion lists, criminal history, education verification, license verification, reference check, and drug screen.
BoldAge PACE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
* Match begins after one year of employment
$44k-63k yearly est. Auto-Apply 12d ago
Patient Services Coordinator
IVI RMA North America
Patient care coordinator job in Langhorne, PA
Job Description
IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role in our Langhorne PA location. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday-Friday from 6:45am-3:45pm or 7am-4pm, with weekend rotation.
The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients.
Essential Functions and Accountabilities:
Welcomes and greets all patients and visitors.
Comforts patients by anticipating their anxieties and answering their questions.
Follows provider appointment templates and guides patients through their visit.
Assesses schedule conflicts and problems with recommendations for solutions.
Collects payments as required; works with Finance to ensure all insurance information is entered and up to date.
Works closely with patient's care team to coordinate total patientcare.
Processes medical records requests.
Handles administrative tasks such as filing, sorting faxes, and answering phones.
Schedules and confirms appointments.
Works with other departments to ensure the office is in excellent condition.
Supports office by ordering supplies and maintaining the front desk and waiting room areas.
Academic Training:
High School Diploma or equivalent (GED) -
required
Associate's degree -
a plus
Area:
Administrative Management or other related field
Position Requirements/Experience:
1+ years practical experience working in a similar position
Experience in a patient-facing role - preferred
Experience working in medical/healthcare industry
2+ years practical experience working in a customer service setting
Technical Skills:
Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred.
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment)
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
$29k-40k yearly est. 15d ago
Home Care Scheduling Coordinator
Fellowshiplife Inc.
Patient care coordinator job in Freehold, NJ
Job DescriptionSalary: $20
Caregiver Scheduler Fellowship Home Care
Are you organized, detail-oriented, and passionate about contributing to a growing program? Fellowship Home Care is your next career move! In this role, youll play a vital part in coordinatingcaregiver schedules, managing client intakes, and ensuring seamless communication between clients and our care team. If you thrive in a fast-paced environment and enjoy problem-solving, this is the perfect opportunity for you!
Candidates must have Scheduler experience.
Responsibilities:
Manage incoming phone calls and emails
Maintain all Caregiver schedules
Conduct comprehensive client intakes
Ensure timely and accurate data entry of client information
Schedule Caregiver team members for both on and off campus clients
Requirements & Skills:
Minimum of two (2) years of related experience in a healthcare setting, preferably home care, long-term care, or hospital
Proficiency in scheduling software
Highly organized and able to multi-task in a fast-paced atmosphere
Strong communication and relationship-building skills
Availability for evening and weekend on-call hours to handle emergencies is essential
Why Join Us:
Impactful Work:Play a key role in ensuring clients receive the care they need by coordinating schedules and managing caregiver assignments.
Supportive Team:Work in a collaborative environment where your contributions are valued, and teamwork drives success.
EOE - FellowshipLIFE is an equal opportunity employer.
We support a work environment where diversity, integrity, and excellence are embraced, family is valued, and the Fellowship Spirit is strengthened.
$20 hourly 27d ago
Care Coordinator
Familiar Roads Home Healthcare Agency 3.9
Patient care coordinator job in Langhorne, PA
CareCoordinator - Familiar Roads Home Healthcare Agency Pay Rate: $17.00-$19.00/hour (Bi-weekly pay) Employment Type: Full-time
About Us Familiar Roads Home Healthcare is a trusted provider of home-based support services across Bucks County and surrounding regions. We specialize in helping seniors and individuals with disabilities remain safe, independent, and cared for in the comfort of their own homes.
Position Summary
We are seeking a dependable, compassionate, and detail-oriented CareCoordinator to join our administrative team. In this role, you will support day-to-day operations by managing client care plans, coordinatingcaregivers, and ensuring timely service delivery in compliance with state regulations.
Key Responsibilities
Perform intake assessments and develop customized home care plans
Coordinatecaregiver schedules and ensure adequate coverage
Act as the primary liaison between clients, families, caregivers, and agency leadership
Monitor client satisfaction, service quality, and compliance with EVV and documentation protocols
Handle client and caregiver concerns professionally and efficiently
Maintain accurate and timely records in agency software systems
Qualifications
High school diploma or equivalent (Associate's degree or higher preferred)
1-3 years of experience in carecoordination, scheduling, case management, or home care administration
Proficiency with home care software (EVV, CareTime, or similar platforms preferred)
Strong communication, organization, and problem-solving skills
Valid driver's license and reliable transportation (for occasional in-person visits if needed)
CPR certification and TB test clearance (or willingness to obtain upon hire)
What We Offer
Hourly rate: $17-$19/hour, based on experience
Pay frequency: Bi-weekly
Supportive team culture with opportunities for professional development
Flexible office hours (may include limited remote work after training)
Paid training and potential eligibility for PTO and healthcare benefits
EEO Statement
Familiar Roads Home Healthcare Agency is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity.
$17-19 hourly Auto-Apply 60d+ ago
Patient Care Coordinator
Asembia LLC 3.7
Patient care coordinator job in Trevose, PA
PatientCareCoordinator
Department: Patient Support Center/Call Center
Reports To: Sr. Director Operations
FLSA Non-Exempt
Primary Function:
The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre-certifications, and providing high levels of customer service.
Our core Patient Support Center hours are 8:00am to 11:00pm EST, Monday through Friday, and 8:00am to 8:00pm EST, Saturday and Sunday.
Job Scope and Major Responsibilities:
Complete prescription intake process including verification of insurance coverage
Assist physician's offices through the prior authorization and appeals process
Research financial assistance options for patients through copay cards, foundations, and assistance programs
Coordinate prescription processing and delivery with dispensing pharmacies
Manage and triage high volume of customer service phone calls while managing day to day operations
Build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals
Ensure proper documentation of process flow from prescription initiation through completion
Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status
Interface with IT department to improve system functionality and workflow
Attend team meetings to support ongoing program development
Other responsibilities as assigned
Success in this position is defined by high levels of customer service and timely processing of prescriptions through all phases
Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”)
Performance Criteria:
Performance in this role is measured by accurate and timely routing of referrals and reporting as well as high levels of customer service.
Required Qualifications:
Minimum of 2 years pharmacy experience preferred
Previous work experience in a call center environment or customer service role preferred
General knowledge of pharmacy laws, practices and procedures
Knowledge of common medical terms/abbreviations and pharmacy calculations
Understanding of insurance and third-party billing systems
Skill to prioritize and work in a fast-paced environment
Exemplary communication, organization, and time management skills
Capability of working independently and as a member of a team
Ability to preserve confidentiality of protected health information (PHI)
Proficient in MS Word, Excel and Outlook
Possess and maintain professional demeanor and courteous attitude
Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws
.
$22k-35k yearly est. Auto-Apply 13d ago
IV Patient Care Coordinator /Nurse Billing
Adapthealth
Patient care coordinator job in Toms River, NJ
The Home Infusion PatientCareCoordinator is responsible for scheduling clinical staff to visit patients. This may include Community Home Infusion Nursing, Adapthealth and/or Subcontracted Nursing. The PatientCareCoordinator is responsible for handling everyday administrative tasks required to ensure smooth operation and assisting the
nursing department with patient scheduling, obtaining clinical notes, laboratory results and physician documents.
Works closely with the pharmacy, nursing, transportation, sales, intake teams to determine schedule needs and
availability to ensure appropriate prescriptions are being delivered and scheduled at the correct times and administered
accurately.
Essential Functions and Job Responsibilities:
* Supports organization's mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationships with co-workers
* Schedules new cases by scheduling nurses to meet patient infusion schedule needs.
* Schedules and reschedules all visits based on patients' needs and authorizations.
* Runs reports including productivity, case count and missed visits
* Ensures electronic verification visit are processed and sent timely.
* Works closely with Reimbursement to review list from private pay/managed care
* Adheres to the organization's policy regarding absenteeism and appearance
* Ensures appropriate staffing is arranged for all patientcare
* Coordinates, monitors, and schedules patientcare across all clinical areas
* Coordinate scheduling needs with staffing availability to assigned team
* Ensures Nurse/ nurse supervisor is aware of staffing needs and requirements
* Communicates with patients, to schedule infusion based on prescription refills and refers any medication or illness related questions or concerns to a board licensed healthcare professional including but not limited to nurses, pharmacists, or supervised pharmacy interns.
* Responsible for interpreting physician's orders and scheduling according to orders
* Provide accurate patient scheduling inconsideration of numerous factors including knowledge of time needed for drug regimens
* Transfers referral data to selected Nurse or subcontractor.
* Enters all scheduling data into the computer system in a timely manner and ensures that data is accurate and complete.
* Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Community Home Infusion/Adapt Health information
* Maintains documentation of calls to and from patients
* Accurately enters information into electronic health records (EHR); electronically records data for collection, storage, analysis, retrieval, and reporting.
* Identifies any missing documentation in the medical record to supervisor.
* Confirms nursing notes in EHR system.
* Obtains incoming outsourced agency nursing notes and invoices to match up dates and times, enters PatientCare Management System and forwards to QA Nurse for review.
* Assists with sending out physician plan of treatment and free form orders for signature and tracks for return, works with sales representatives to obtain timely signature as needed.
* Omission of specific duties does not exclude them from this position if the work is similar, related or a logical assignment for this position
* Assure 24 hour/day, seven days/week administrative on-call coverage for the branch.
* Ensures compliance with federal, state, and local rules and regulations, and company policies in all patientcare aspects.
* Maintain patient confidentiality and function within the guidelines of HIPAA.
* Complete assigned compliance training and other educational programs as required.
* Maintain compliant with AdaptHealth's Compliance Program.
* Perform other related duties as assigned.
Competency, Skills and Abilities:
* Knowledge and ability and the necessary skill and judgement to perform all procedures as outlined
* Excellent written and verbal communication skills
* Detail oriented with ability to work in an organized and methodical manner.
* Ability to work in a fast-paced team environment.
* Excellent analytical skills, ability to proactively manage multiple priorities.
* Must possess a strong sense of urgency and attention to detail
* Excellent communication skills both written and verbal required along with interpersonal skills
* Demonstrated ability to prioritize multiple tasks to meet deadline
* Demonstrated ability to interact in a collaborative manner with other departments and teams
* Strong critical thinking and problem-solving skills required
* Capacity to work with limited supervision and support, in a rapidly changing and fast paced environment
* Basic level skill in Microsoft Products to write routine reports, create documents, enter and formatting text, and accurately update all patient information.
Requirements
Education and Experience Requirements:
* High School Diploma/GED required, Associate or bachelor's degree a plus
* Two (2) years' experience in scheduler/coordinator position with a home health agency or infusion pharmacy or medical background preferred
Physical Demands and Work Environment:
* Must be able to bend, stoop, stretch, stand, and sit for extended periods.
* Ability to perform repetitive motions of wrists, hands and/or fingers due to extensive computer use.
* Work environment may be stressful at times, as overall office activities and work levels fluctuate.
* Subject to long periods of sitting and exposure to computer screen.
* May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen
* May be exposed to angry or irate customers, patients, or referral sources.
* Ability to utilize a personal computer and other office equipment.
* Must be able to lift 5 to 15 pounds as needed.
* Metal ability to work with limited supervision and support, in a rapidly changing and fast paced environment
* Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
$20k-43k yearly est. 60d+ ago
Patient Care Coordinator (Marlton, NJ)
Ennoble Care
Patient care coordinator job in Marlton, NJ
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!
Job Description:
Ennoble Care is looking for a full-time, experienced Clinical CareCoordinator that will work out of our Marlton, New Jersey office,
who aligns with our motto, "To Care Is An Honor".
This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Clinical CareCoordinator you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families.
Responsibilities:
Complete individualized patientcare plans and perform care management and carecoordination services using Ennoble Care's electronic medical record system
Frequent contact with patients to provide carecoordination, support, and manage compliance with the care management programs to increase positive outcomes
Document all client communications (verbal or written) accurately
Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Excellent customer service skills demonstrated by positive feedback from customers and patients
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Equipment Operation:
Utilization of a computer, telephone, copy machine, and other office equipment as necessary
Qualifications:
Must be comfortable with speaking on the phone for large amounts of the day
Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast-paced environment
Must be able to work full-time, Monday through Friday, 8:30am-5:00pm, on-site in Marlton, New Jersey.
Must be proficient in using a computer, including Outlook and other Microsoft Office programs
Knowledge of basic healthcare terms, conditions, roles, and basic care principles
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis
PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION.
PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU!
#teal
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
$21k-43k yearly est. 19d ago
Medicaid/Charity Care Eligibility Representative
Panacea Healthcare Solutions
Patient care coordinator job in Edison, NJ
The KA Consulting Services division of Panacea has been assisting hospitals and healthcare systems with the intricacies of reimbursement since 1978. Throughout our history, we have focused on helping our clients navigate the complexity of both governmental and commercial-payment models with the dual goals of optimizing revenue and achieving compliance. Our extensive knowledge base and years of industry experience provide a blueprint for clinical decision making, data analysis, and documentation - the backbone for a successful hospital or health system.
Panacea Healthcare Solutions is looking for a Medicaid/Charity Care Eligibility Representative to work at our client facilities with patients applying for financial assistance.
Requirements
Essential Job Functions and Primary Duties:
Assisting patients in applying for financial assistance through Medicaid or Charity Care on behalf of our client facility.
Interviewing patients or authorized representatives via phone or in person to gather information to determine eligibility for medical benefits.
Obtaining, verifying, and calculating income and resources to determine client financial eligibility.
Documenting case records using automated systems to form a record for each client.
Following up with applicants to obtain accurate and complete information within strict timeframes.
Completing/following up on all forms related to Medicaid and Charity Care eligibility.
Performing any additional tasks related to the position assigned by the Manager.
Minimum Qualifications:
High school diploma/GED, Bachelor's degree is preferred.
Must be ambitious and self-directed in a fast-paced environment and can perform in a high volume, multitasking setting.
Must be trustworthy, professional, detail and goal oriented.
Must have exceptional customer service and excellent verbal/written communication skills.
Must be able to learn and work with Medicaid eligibility regulations.
Preferred Qualifications:
Knowledge of Medicaid and Charity Care program.
Experience working in a hospital setting.
Ability to speak and read Spanish.
How much does a patient care coordinator earn in Toms River, NJ?
The average patient care coordinator in Toms River, NJ earns between $14,000 and $61,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Toms River, NJ
$30,000
What are the biggest employers of Patient Care Coordinators in Toms River, NJ?
The biggest employers of Patient Care Coordinators in Toms River, NJ are: