Patient care coordinator jobs in Towson, MD - 523 jobs

The Patient Services Coordinator will coordinate the daily flow of meal and formula delivery systems (MyDining), to expedite trays, cart transport, and retrieval of trays . Will perform quality control audits of meal service as assigned. Will respond to patient and nursing issues as appropriate. Will perform the duties of any patient service position as needed and assist with directing department functions as needed. May assist in call center as needed. Qualifications: Minimum Education High School Diploma or GED (Required) A.A. Post High School certification or AA degree (Preferred) Minimum Work Experience 3 years Related healthcare food service experience with knowledge of diets and infant formula (Required) Required Skills/Knowledge Basic calculations (addition, subtraction, division, multiplication. Ability to lift/push weights up to 50 pounds. Ability to translate written instructions and numeric formula into special diet products and / or infant formula. Ability to comprehend verbal and written instructions with minimal explanation. Ability to perform basic information technology data entry and print functions. Ability to independently solve problem and communicate solution or action to team members. Able to perform duties independently with minimal supervision Functional Accountabilities Accountability and Job Knowledge Able to perform the duties of all Patient Service department positions in accordance with the specification of each job description. Coordinate activities of patient meal system to ensure patients are fed and or receive the appropriate nourishment or formula according to defined schedules; communicate with patients on meal requests in call center; monitor information in MyDining system. Work closely with Patient Hospitality Associates and Nutrition Technicians to meet patient and nursing unit's needs including delivery of formula, floor stock , nourishments and off schedule meals. Able to operate, maintain, and in-service employees on all patient service department equipment and operational procedures; show leadership and accountability working in any area of the patient services department. Maintain temperature, cost and portion control of all products. Perform safety checks in accordance with diet order and tray accuracy. Communication Communicate pertinent department, employee, and food information to Supervisor/Manager or Director. First responder for patient issues. Operate the wireless communication system between the Patient Hospitality associates and the department. Communicate to facilities on meal delivery system equipment issues and follow-up on preventive maintenance. Complete and document quality control indicators. Safety and Sanitation Comply with maintenance of safety and sanitation standards of the department, institution and regulatory agencies. Professionalism Adhere to all policies and procedures of the department and institution. Maintain a professional image by adhering to department uniform guidelines. Regularly adhere to department work schedules Organizational Accountabilities Organizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

If you love working with people and enjoy being at the center of all the action, we want to hear from you! As the Part-time Front Desk Coordinator for this DC Association, you will provide exceptional front-facing support while helping keep daily office operations running smoothly. The association is seeking a polished, proactive, and service-driven professional to serve as the first point of contact and administrative anchor for the office. In this role, you will be responsible for creating a warm, organized, and highly functional workplace for staff, clients, and visitors, while also supporting administrative, operational, and light financial processes across the team. A candidate who takes pride in delivering a strong customer experience and has experience supporting a professional office environment will thrive in this position. This is a people-first organization that values accountability, teamwork, and a fast-paced but supportive culture. Key Responsibilities: Serve as the primary front desk contact, greeting visitors, managing a busy phone line, and acting as a professional gatekeeper. Maintain a welcoming, organized office environment, including reception areas, conference rooms, and shared spaces. Coordinate conference rooms, meetings, and event logistics, ensuring spaces are properly scheduled, set up, and supported. Manage office operations including supplies, inventory, vendors, mail, deliveries, and facilities-related needs. Prepare meeting materials, track action items, and support special projects to ensure deadlines are met. Provide administrative and financial support, including scheduling, calendar coordination, billing, invoicing, expense reporting processes, and vendor documentation. Offer backup support for office technology and systems, including conference room setup and basic troubleshooting. Why You'll Love Working Here: Cross-functional departments who are team oriented. This role is part-time, Monday through Thursday from 8:00am-1:00pm ET, offering benefits. Candidates who are flexible for additional needs of the office will stand out! What We're Looking For: Service-oriented. A minimum of 2-3 years of experience in a professional office, hospitality, or client-facing administrative role. Detail-driven. You are highly organized, accurate, and thoughtful in your work. Energetic and eager. You take initiative, manage priorities well, and step in where help is needed. Relationship-focused. You communicate clearly and build positive rapport with clients, visitors, and colleagues. Above and beyond. Always aiming to deliver exceptional support when needed. Tech-savvy. You are comfortable using MS Office, databases, and productivity tools on a daily basis. Essential to Hawthorne Lane's success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Care Coordinator/Case Management: Provide targeted mental health case management for youth with serious emotional disturbances and co-occurring disorders Meet with enrolled and potential clients and their families to create a Plan of Care Conduct comprehensive assessments and other assessments as required by DHMH Coordinate and facilitate Family Team Meetings Provide management of the POCs Collect information during the application process and as identified in each POC Identify providers, supports, and resources for clients Coordinate meetings with client and family to (a) meet with providers to ensure goodness of fit for proposed services and products in compliance with the POC (b) meet with family peer-to- peer support, intensive in-home service, mobile crisis response service, and other providers appropriate to the POC Maintain client clinical documentation using EHR Provide on-call services as scheduled Promptly respond to client crises Provide case management for client open-access as scheduled. Facilitate groups Minimum Qualifications: Bachelor's degree in a mental health field and 1 year of mental health experience, including mental health peer support; or Bachelor's degree in a field other than mental health and 2 years of mental health experience, including mental health peer support Ability to handle stressful situations. Must maintain a flexible work schedule to meet scheduling needs of clients Must meet Care Coordinator training and certification requirements Must complete the training required by CSA and BHA, including CASII, ESCII, and CANS Must complete Wraparound certification. Job Type: Full-time Pay: $45,000.00 - $52,000 Benefits: 401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: 8-hour shift Monday to Friday Hybrid Language: Bilingual a plus License/Certification: Driver's License (Required) Work Location: In person

Job DescriptionSalary: $26 per hour About Us The DuPont Clinic is a reproductive healthcare clinic focused on all-trimester abortion care and ultrasound-guided procedures. We are dedicated to serving individuals with complex medical needs, high-risk pregnancies, and those who may face barriers to accessing exceptional healthcare. Our commitment lies in providing the highest caliber of medical care in a discreet and personalized environment, meticulously tailored to the unique needs of each individual. The DuPont Clinic is committed to creating an inclusive environment where individuals from all backgrounds feel comfortable. Role Overview We seek an outstanding person to join the DuPont Clinic as a Bilingual Patient Care Coordinator (non-exempt). As an integral part of the Care Coordination team, this person will speak with and schedule patients seeking reproductive health care including all-trimester abortion care.This role will also connect patients with relevant financial and logistical support, resources, and facilitate seamless care transitions with referring providers. The Bilingual PCC will report to Dupont Clinics Managers of Care Coordination. The work schedule will be Monday-Friday, 9AM-5PM EST and at least one Saturday shift (10AM-2PM EST) per month. These hours are subject to change, depending on call volume and staffing. The Bilingual Patient Care Coordinator is responsible for the following duties: Answering the clinic phones and providing non-judgmental support and accurate information to all callers Explaining our services to callers over the phone and answering questions Scheduling patient appointments in our electronic medical record system Inputting lab work orders with LabCorp Taking deposits with online payment platforms Checking and responding to voicemail daily Checking and responding to online appointment requests Coordinating with clinicians directly about medical conditions that may affect our ability to safely care for the caller Providing referrals to other clinics Providing referrals to funding and practical support organizations as needed Coordinating with referring providers to ensure we have all necessary labs and records for referred patients Other duties as assigned Qualifications Required: Bilingual fluency in Spanish Language competency test will be administered before potential candidates are hired. Candidates must pass before being offered the Bilingual PCC position Strong dedication to reproductive health; all-trimester, gender-affirming abortion care; and bodily autonomy Resides in DC, Maryland, or Virginia Ability to commute to all-staff meetings/trainings Excellent phone customer service skills Prior experience in healthcare Highly detail-oriented, able to work on multiple tasks in an organized fashion Ability to communicate clearly and collaborate with team members Commitment to providing accurate information in a compassionate manner to all people, regardless of their circumstance (substance use, mental health, current or past traumatic experiences, interpersonal violence, etc.) Vaccinated for Covid-19, subject to accommodation Preferred: Pregnancy, postpartum, miscarriage, or abortion care experience (strongly preferred) Medical assistant experience or experience working in medical settings Prior experience collaborating with abortion funds and/or practical support organizations Previous experience in abortion care or reproductive health (strongly preferred) Knowledge of the political landscape involving abortion care Experience in counseling, social work, and/or mental health/substance abuse programs Work Environment: Hybrid-remote Stable high-speed Internet and a private space to have confidential conversations with patients and co-workers is required Considerable amount of time spent at a desk on the phone and using a company-provided computer and headset Fast-paced, multicultural, collaborative work environment Benefits: Medical Insurance Dental Insurance 401k with a company contribution starting after 6 months Periodic bonuses Paid time off and 10 paid holidays. DuPont also provides non-licensed staff with $500 of professional development funds as well as the opportunity to attend events and conferences if the employee is in good standing. DuPont is an equal opportunity employer committed to building a welcoming environment for its staff who represent diverse backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other status protected by federal, state, and local law.

INTRODUCTION Under the supervision of the Health Center Director, the Patient Care Coordinator (Internal & Family Medicine) is responsible for the recruitment of, outreach to and the navigation and coordination of services for vulnerable patients living with complex health needs. The position serves as an integral member of an inter-professional care management team working alongside medical providers, nurse care managers and social service staff to meet the needs of our patients. The position performs outreach and navigation services in a variety of Washington, DC settings, including the hospital, primary care clinics, patient homes, homeless shelters, and various other community settings. MAJOR DUTIES/ESSENTIAL FUNCTIONS Essential and other important responsibilities and duties may include, but are not limited to the following: Utilizes strength-based patient-centered motivational interviewing techniques to build rapport and help patients improve their health. Participates in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care. Acts as a professional liaison between hospitals, primary care providers, specialists, community resources and Managed Care Organizations on behalf of patients to ensure patient-centered care coordination. Identifies and track special populations including high-risk patients and other populations due for preventive or chronic care services. Helps patients obtain the care they want and need, when they need it, which may include: assistance with financial/insurance options, solutions for transportation and translation services, and/or removal or resolution of other barriers to care. Identifies and track patients discharged from the inpatient service or the emergency department. Utilizes team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient's care plan. Supports the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow up care and disconnected from primary care. Performs outreach activities in primary care sites, homes, hospitals, and neighborhoods. Identifies which appointments may be made for patients before leaving the clinic and strive to coordinate care before they leave (e.g., mammogram and/or specialists). Identifies opportunities to close gaps in care. Works with inter-professional team members to identify barriers to care with the goal of finding solutions and resources to remove the barriers to care. Assists patients with navigating the healthcare system including but not limited to working with pharmacies, social service agencies, and insurance agencies as well as internal services such as the lab and other discharge processes. Participates in interdisciplinary case conferences and team meetings. Provides culturally appropriate health education. Provides cultural mediation between communities and health and human needs. Communicates patient-related needs to appropriate clinical staff including those on the patients care team as well as those providing care coordination and care management services. Acts as liaison between patient and Primary Care Medical Home in resolution of problems or referral of appropriate resource. With Support from nursing and social service staff, completes activities that helps inform the patient-centered care plan. Adheres to Unity's HIPAA guidelines and ensures the appropriate handling of sensitive information. Performs other duties as assigned within the scope of position expectations. Internal & Family Medicine Specific Duties: Responsible for the recruitment of, outreach to and the navigation and coordination of services for medically-complex and vulnerable patients. Serves as a member of an inter-professional “overlay” team composed of a Registered Nurse (RN) and a Site Program Coordinator. The team collectively manages care for difficult-to-reach patients and those that have higher levels of acuity, either because of health status or due to frequent utilization of the hospital system. Supports the development and implementation of care coordination processes alongside care management team including but not limited to Registered Nurses, Social Service staff and My Health GPS program staff. Manages a panel of complex, high-risk patients that are not well connected to care through outreach, scheduling of appointments, sharing in appointment visits and follow up of specialty visits. Provides care coordination and navigation of services for patients following ER visits and hospitalization. Performs home visits to recruit and maintain relationships with patients in need of coordinates care; complete community and home-based follow-up visits as needed. Perform community-based outreach activities and working with referring providers in a clinical setting. Builds positive rapport with staff on care teams. Mentors site-based Care Coordinators to improve quality of services delivered to patients. MINIMUM QUALIFICATIONS High school diploma or GED. College coursework in business or health-related field is preferred. Two (2) years of experience providing care coordination service. Experience in a hospital and/or community/outpatient setting is preferred. Experience working as a part of an inter-professional team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge of medical terminology, ICD10 and procedural codes. Familiarity with community health, discharge planning, chronic disease management. Exceptional interpersonal and organizational skills, with attention to detail required; strong oral/written communication skills are a must. Ability to work collaboratively in a team and manage multiple priorities, utilizes effective time management skills, and exercise sound professional judgment. Demonstrated ability to work well with people of various ages, backgrounds, ethnicities, and life experiences. Proven ability to work collaboratively and productively with clinicians, administrators, patients, and other individuals from various backgrounds and skill sets. Must have the ability to analyze data. Demonstrated proficiency with business software (i.e., Microsoft Office Suite, EMR). Requires the ability to travel to multiple office locations. SUPERVISORY CONTROLS The position reports directly to the Health Center Director. GUIDELINES The position abides by all rules and regulations set forth by applicable licensing and regulatory bodies, as well as UHC policies and procedures. PERSONAL CONTACTS The position requires contact with staff at all levels throughout the organization. There are also external organization relationships that may be a part of the work of this individual. PHYSICAL EFFORT AND WORK ENVIRONMENT Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another. Must have visual acuity and the ability to differentiate colors, and sustain long periods of computer usage. May sit for prolonged periods of time at a desk or in an automobile and/or may use the telephone for long periods of time. The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time. Must be able to work any time of the day, independently with minimal supervision, be capable of making sound business decisions, be detail oriented, alert, and self-motivated. Must be able to effectively manage difficult situations, staff, and customers. Refer to the attached ADA check list. RISKS The position involves everyday risk and discomforts, which require normal safety pre-cautions typical of such places as offices, meetings, training rooms, and other UHC health Care Sites. The work area is adequately lit, heated, and ventilated. All medical services shall be provided according to medically accepted community standards of care. The employee shall provide evidence of recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results. The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Job Description Dental Front Office We are looking for a part time dental front office receptionist and patient concierge, with room to expand into a dental treatment coordinator role. Dental front office responsibilities to include familiarity with dental insurance (filing claims, determining copays, estimating treatment costs., strong customer service skills, filling the hygiene and doctor schedules, and answering phones. 1-2 years of dental experience preferred, but willing to train the right candidate! Experience as a dental assistant is also a plus! (but not required) Hours: 5 days a week, no weekends We are a brand new, state of the art dental office with a fun team, amazing doctors, and wonderful patients, just check out some of our google reviews to see what we're all about. Dental front office must be: reliable punctual positive attitude team player willingness to learn Come join our team today!

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Paid time off Vision insurance Innovative Physical Therapy is Seeking a Full Time Patient Care Coordinator in Baltimore, MD Innovative Physical Therapy is a small and therapist owned organization. We have been growing and expanding the Baltimore area for over 8 years. Our locations include Baltimore City and County, Harford County, Montgomery County, and Prince George County. We strive to create a family-like atmosphere where our patients and clinicians feel comfortable and valued. If you want a place to grow your career and push your boundaries, look no further. We have a tremendous opportunity for a full time Office Manager to join our team. As part of our team, you will be integral in helping clients reach their rehabilitation and fitness goals. Applicants must be passionate about helping people and interested in finding a dynamic and team-oriented environment with opportunities for personal and professional growth. We are a boutique style Physical Therapy Clinic; with dozens of 5-star reviews we are recognized as the place to go for a personal approach to health and wellness. We strive to contribute to our community and create a better quality of life for our patients. We have fun while working and provide an ideal environment where team members reach professional excellence while advancing their career. If this is your kind of work environment, then look no further! What does this job involve? New Patient Scheduling - Setting up new patients in our EMR and scheduling them appropriately Insurance verification and authorizations - Making sure patient's insurance is active and obtaining treatment authorizations if required. Managing schedules - Coordinating the schedules for the physical therapists and PTA's on site. Other tasks - cleaning equipment and treatment tables, collecting laundry, administering hot/cold packs, answering the phone, filing patient charts, picking up and dropping off patients (as needed) Required Skills: - Excellent customer service skills with the ability to multitask while providing an exceptional experience for anyone that enters the clinic. - Have an interest in physical therapy - this role is ideal for someone that has an interest in medicine, PT, fitness and exercise and also learning about how the body works. - Ability to work closely with all clinic staff to improve care and keep patients engaged and progressing in their therapy. - Ability to stand, stoop, and move throughout the clinic for your entire assigned shift. This person is on their feet providing 5-star care to our patients the entire time they are in the clinic. -Prior experience with WebPT is a plus but is not required - All staff must be age 18 or over to be eligible for employment -Bilingual (Preferred)

Patient Care Coordinator I General & Responsibilities This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include: Speaking with patients on the phone Scheduling appointments Greeting patients Patient check in and out A variety of front desk administrative duties Experience & Skills Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and: Excellent time management skills Attention to detail Efficiency at multi-tasking Proficiency with computers and basic systems The ability to interact with patients in a professional and friendly manner Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee. Status: Full-time (FT) Exemption: Non-exempt Department: Business Office

Job Description Join RadX Inc. in as a Patient Care Coordinator and immerse yourself in a role that emphasizes the human connection in healthcare. Experience the fulfillment of making a direct impact on patients' lives by coordinating their care journey in a dynamic, onsite environment. Here, you will collaborate with a dedicated team that values empathy and safety, reinforcing a culture of high performance and professionalism. Your contributions will play a pivotal role in enhancing patient experiences and ensuring care quality. You will have the opportunity to engage directly with patients, addressing their needs and making their healthcare journey smoother. This is more than just a position; it's an opportunity to be a part of a mission-driven organization that prioritizes compassionate care. As a full time team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Paid Time Off, and Employee Discounts. If you are passionate about fostering positive patient interactions and are ready for a challenging yet rewarding role, we encourage you to apply. Your day as a Patient Care Coordinator As a Patient Care Coordinator at RadX Inc., you will be responsible for managing daily patient interactions with empathy and professionalism. Your day-to-day tasks will include greeting patients, scheduling appointments, and ensuring that all necessary documentation is in order. You will serve as the primary point of contact, addressing patient inquiries and coordinating with healthcare providers to facilitate seamless care. Additionally, you will handle insurance verification and assist patients in navigating their healthcare options. Regular communication with the clinical team will be essential to streamline patient flow and address any emerging issues. You will also be expected to maintain accurate records and contribute to continuous improvement in patient satisfaction. As you settle into your role, embracing a proactive approach and a high-performance mindset will be key to your success in this position. Would you be a great Patient Care Coordinator? To excel as a Patient Care Coordinator at RadX Inc., you will need: 2+ years in medical office or radiology setting is REQUIRED Knowledge of medical terminology is required Strong interpersonal skills and a compassionate approach to patient care. Effective communication is crucial, as you'll be interacting with patients, their families, and healthcare professionals daily. The ability to actively listen and empathize will help you address patient concerns with sensitivity. Organizational skills are vital for managing appointments, documentation, and follow-ups efficiently. Attention to detail will ensure that patient information is accurate and that care coordination runs smoothly. Problem-solving abilities will allow you to navigate any challenges that arise, facilitating a seamless patient experience. Time management skills will be essential in prioritizing tasks and maintaining a steady workflow in a fast-paced environment. A willingness to adapt and learn will empower you to thrive in this role, contributing to RadX Inc.'s commitment to high-quality, patient-centered care. Are you ready for an exciting opportunity? So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you! A job offer is contingent upon a successful background check and drug screen.

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit *************** Location Address: 8010 Towers Crescent Dr. Suite 500, Vienna, VA 22181 2120 L. St NW Suite 701, Washington DC 20037 Department: Clinical Support Work Schedule: Monday - Friday (7:30am - 4:30pm) What We Offer Our Team Members: Generous Paid time-off (PTO) and paid holidays Medical, Dental, and Vision Insurance Health benefits eligible the first day of the month following your start date. 401(k) Plan with Company Match (first of the month following 2 months of service) Basic & Supplement Life Insurance Employee Assistance Program (EAP) Short-Term Disability Flexible spending including Dependent Care and Commuter benefits. Health Savings Account CCRM Paid Family Medical Leave (eligible after 1 year) Supplemental Options (Critical Illness, Hospital Indemnity, Accident) Professional Development, Job Training, and Cross Training Opportunities Bonus Potential 401(k) Plan with Company Match (first of the month following 2 months of service) Professional Development, Job Training, and Cross Training Opportunities Potential for Over-time Pay (Time and a half) Holiday Differential Pay (Time and a half) Weekend Shift Differential Pay ($4.00 per hour) What You Will Do: The role of the Patient Care Coordinator is to serve as a liaison between the Clinical staff and the patient to coordinate expenses, clinical care, and administrative needs. The Patient Care Coordinator collaborates with the Nurse Coordinators and takes daily direction from the Nurse Manager. Assist the RN with new patient appointments and provide support to the nursing staff. Initiate checklist and chart audit and provide to RN once patient plan is established. Track and audit all patient consent forms, alert RN of any deficiencies, and conduct patient follow-up for any missing consents or labs. Track patient workup to ensure current preconceptual labs, communicable testing, pap smear, annual exam, and mammogram (if applicable) are complete. Send abnormal labs/preconceptual labs to RN for physician review. Maintain patient charts during ART meeting review. Educate new patients after initial consultation with physician, prior to discharge, and refer to the primary nurse if immediate cycling is anticipated. Review and verify all IVF/FET Care plans are completed. Coordinate treatment plans with RN and physician to monitor testing and treatment cycle and schedule appointments according to treatment protocol. Release/obtain medical records to/from patients, authorized providers, and insurance carriers; maintain compliance with HIPAA laws and regulations. Maintain physician correspondence for new patient referrals, graduating patients, clinical notes, embryo transfer follow-ups, pregnancy outcomes, and birth congratulations. Monitor out-of-town patient lab work and results. Coordinate with nursing team to ensure lab work/results are recorded in chart. Monitor IVF treatment process and ensure timely patient flow. Assist Nurse Manager with situations and patient issues as needed. Other duties as assigned. What You Bring: High School Diploma or equivalent required. Medical Assistant Certification or equivalent preferred. Experience in reproductive medicine or Women's health preferred. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office and clinical setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees should have the visual acuity to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment. CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Compensation: $20 - $21| AMP Rewards & Beauty Budget Location: AMP Maryland, P.C.- Ever Body- Gaithersburg | Full-Time or Part-Time About Us AMP Maryland, P.C.- Ever Body- Gaithersburg, a partner of Advanced MedAesthetic Partners (AMP), is a leading provider of aesthetic and wellness services. We deliver exceptional patient care in a supportive, rejuvenating environment and stay at the forefront of innovative treatments while maintaining the highest standards of safety and satisfaction. We are committed to creating a supportive and inclusive culture where people are empowered to do their best work and grow both personally and professionally. We've built a culture where talent is nurtured, ideas are executed, and impact is measured Position Overview We're seeking a skilled Patient Care Coordinator to join our growing team at our AMP Maryland, P.C.- Ever Body- Gaithersburg. The ideal candidate is passionate about delivering safe, personalized treatments while upholding the highest standards of patient care, compliance, and professionalism. This role offers competitive pay, full benefits, and ongoing training opportunities-all within a collaborative, growth-focused culture. What You'll Do Greet and serve as the first point of contact for all patients Support providers by ensuring chart documentation is complete and patient flow is smooth Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries Schedule appointments, answer calls, and conduct patient outreach Educate patients on services, promotions, rewards, and financing options Build strong patient relationships that promote loyalty and repeat visits Contribute to re-engagement and retention strategies If you're ready to build a career in aesthetics while making a meaningful impact on patients and team members alike, we'd love to hear from you. Qualifications Compensation & Perks At AMP Maryland, P.C.- Ever Body- Gaithersburg, we go beyond competitive pay by offering benefits and perks designed to support you both inside and outside of work: Health & Wellness - comprehensive medical, dental, and vision coverage to keep you feeling your best Future Security - retirement savings with employer contributions, plus life insurance and disability coverage Beauty Budget - enjoy exclusive employee perks on treatments, products, and services, with allowances that grow each year Career Growth - continuing education allowances, national training opportunities, and mentorship from industry leaders Community & Recognition - access to AMP's network of injectors and KOLs, plus recognition programs that celebrate your achievements Recharge Time - flexible PTO and holiday closures to support balance and well-being Shared Success - profit-sharing opportunities for eligible management and support staff Our Culture Culture isn't just the way we work, connect, and succeed together. We've built an environment where: Teamwork comes first. You'll be surrounded by supportive, motivated teammates who want to see you succeed. Growth is constant. Whether it's career advancement, new skills, or personal development, we'll give you the tools to keep evolving. Community matters. Inside our clinics and beyond, we're committed to creating a space that's inclusive, welcoming, and built on trust. Celebrations are part of the journey. From AMP Rewards to team wins, we take time to recognize and cheer each other on. Driven by Values Leadership - Lead the Way Excellence - Be the Wow Growth - Pursue Growth Integrity - Be Honest Community - Cultivate Community Here, you're not just part of a workplace, you're a part of a family that's passionate about patient care, innovation, and making each day meaningful. Work Environment This role is based in a medical spa/clinical environment focused on safety, confidentiality, and superior service. Evening or weekend shifts may be required based on patient demand. Occasional travel for training or professional development may also be required. Equal Employment Opportunity Statement AMP Maryland, P.C.- Ever Body- Gaithersburg is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status protected by law

Benefits: Competitive salary Flexible schedule Opportunity for advancement Care Coordinator Reports To: Administrator/Operations Director Employment Type: Part-Time The Care Coordinator is a key member of our home care team, responsible for ensuring smooth daily operations, caregiver support, and client satisfaction. This role blends scheduling, sales, and caregiver training to support agency growth and provide exceptional care. The ideal candidate is organized, compassionate, and motivated to build strong relationships with caregivers, clients, and referral partners. Key Responsibilities: Scheduling & Operations Coordinate caregiver schedules to ensure client needs are met. Respond to caregiver call-outs and reassign shifts quickly. Maintain scheduling software and ensure accurate documentation. Communicate with families and caregivers regarding schedule updates. Sales & Business Development Conduct community outreach to referral partners, hospitals, senior centers, and other organizations. Follow up on leads and inquiries, converting them into active clients. Attend networking events and represent the agency professionally. Assist in meeting monthly sales and referral goals. Caregiver Recruitment & Training Support hiring by conducting interviews and assisting with onboarding. Deliver caregiver orientation and ongoing training sessions. Provide coaching and performance feedback to caregivers. Ensure all staff comply with state regulations and agency policies. Client & Caregiver Relations Perform follow-up calls and check-ins to ensure client satisfaction. Build strong relationships with caregivers to increase retention. Address concerns from clients and caregivers promptly. Qualifications Previous experience in home care, healthcare, or scheduling strongly preferred. Strong interpersonal and communication skills; able to connect with diverse groups of people. Sales or community outreach experience a plus. Ability to multi-task, prioritize, and work under pressure. Comfortable with technology and scheduling software. Training or leadership experience preferred. Skills & Attributes Highly organized and detail-oriented. Problem-solver with the ability to think quickly. Strong relationship-building skills. Goal-driven with an interest in both operations and sales growth. Compassionate and committed to improving client quality of life. Compensation & Benefits Competitive salary with performance-based bonuses. Opportunities for professional growth within the agency. Paid training and ongoing development. Compensation: $20.00 per hour Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Aberdeen, MD Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Full-time Description Under direct supervision, works closely with Care Management (CM) team to provide short-term care coordination and connection to resources. Will work collaboratively to support program members to improve their health and general well-being through education and provision of coordination of care and services. About Maryland Care Management, Inc. (MCMI) Maryland Care Management, Inc. (MCMI) manages Maryland Physician Care's (MPC) statewide provider network of hospitals and physicians. Maryland Physicians Care has been providing services to the HealthChoice Medicaid populations since 1996, and we are proud of our footprint in the community. With over 230,000 members, MPC consistently has been one of MD's largest Medicaid-managed care organizations. Why join us? MCMI recognizes the importance of flexibility and offers multiple work arrangements. Along with competitive pay, we offer excellent benefits (medical, dental, and vision plans, 100% employer Term Life Insurance, Short and Long-Term Disability, 401k Employer Match up to 4%) as well as 20 days of PTO, and tuition assistance/professional development plans. Your future colleagues at MCMI are welcoming, friendly, and eager to help each other succeed. We are committed to Diversity, Equity, and Inclusion, providing organizational-wide social opportunities, and constantly improving our ongoing efforts to positively impact our members' lives. What You'll Do: Provide administrative support to the members of the CM team. Collect data for Health Risk Assessments (HRA). Screen for eligibility and benefits. Identify members without a PCP and refer to Member Services. Screen members by priority for CM services and refer as appropriate. Perform transition of care duties to include, but not limited to, contacting the members' PCP, Medical POA, or other medical providers for information pertaining to special needs. Document all encounters and contacts made on behalf of clients; complete and submit monthly reports; maintain comprehensive electronic member records. Motivate members to be active and engaged participants in their health and overall well-being. Provide educational promotion, member follow-up, arrange PCP visits, and perform care coordination under the direction of the Care Manager. Assist members in assessing health-related services, including but not limited to obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care, and/or social services. Perform tasks as directed by the CM team to promote member compliance, such as verifying appointments or obtaining medical records. Facilitates member access to community resources, including, but not limited to, finding housing, food, clothing, prenatal classes, parenting, and providers to each life skill, and relevant mental health services. Work collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with members, providers, nurse care managers, social workers, agency representatives, and office staff, from diverse cultural and socio-economic backgrounds. Requirements Strong interpersonal, communication, and customer service skills and the ability to work effectively with a wide range of constituencies in a diverse community. Knowledge of community agencies and resources. Knowledge of medical terminology. Working knowledge of multi-system outreach programs related to health care delivery, clinical education, and health-related services. Knowledge of transportation and other barriers to care that members may face. Requirements Education and Work Experience: High school diploma or equivalent 2+ years serving the Medicaid population, preferably in the MD/DC area. 2+ years OB/GYN experience Knowledge of Medical Terminology EEOC Statement: Following applicable federal, state, and local laws, MCMI prohibits discrimination in employment based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other characteristic protected by law. This commitment extends to all aspects of employment, including hiring, promotion, compensation, benefits, training, social and recreational programs, and all other conditions and privileges of employment. As a healthcare organization, we recognize the vital importance of inclusivity in delivering quality care to our patients. We strive to foster an environment where individuals of all backgrounds feel respected, valued, and supported. We aim to better comprehend the unique needs of our patients and provide healthcare services that are culturally competent and sensitive. We encourage candidates from all backgrounds to apply and join us in our mission to provide compassionate and inclusive healthcare. We believe that a diverse workforce enriches our organization and allows us to better understand, connect with, and serve our diverse patient population. Salary Description 48k-51k

Job Title: Patient Care Coordinator Job Location: Maryland Oral Surgery Associates, Annapolis, MD Job Type: Fulltime Job Summary: Are you looking for a company that you can call home and have opportunities to grow? We are looking for an experienced Patient Care Coordinator to join our growing practice. We pride ourselves on guiding our staff in the right direction to not only learn but also get hands-on training to move forward within the company. Responsible for providing excellent customer service to assigned dental offices and patients. Job Description: Provide quality care and attention to our patients, referring offices and team. Assist patients in all phases of care. Act as primary contact for assigned referring doctors. Discuss patient care and answer any questions regarding treatment. Follow-up with patients for missed, broken appointments and unscheduled treatment. Contact patients prior to surgery to collect payment deposits and answer any question. Assist in answering inbound calls when all other employees are not available. Schedule surgical appointments according to practice goals and blocks. Follow up on unscheduled treatment plans. Respond to needs of assigned RD's and office staff. Coordinate doctor meetings, respond to patient questions and requests. Maintain patient charts: ensure required forms are accounted for and signed. Verify Insurance. Review consultation charges and enter into computer. Back up to other co-workers (Reception, PCC, Scheduler, Finance, Manager). Any other duties assigned. Required Qualifications: High school diploma or equivalent required. Proficient in Microsoft office applications including Word, Excel, and Outlook. Understanding of dental and medical insurance. Excellent customer service skills. Excellent written and verbal communication skills. Professional voice inflection and direct eye contact. Professional business attire, appearance, and phone etiquette. Belief in practice treatment and fees. Proficient in basic math and accounting skills. Preferred Qualifications: Experience working in a dental or healthcare setting preferred. Spanish Speaker Experienced in WIN/OMS preferred. Schedule: 7:30-4:15ish M-Th and 7:30-2:15 Fridays Benefits: 401(k) Matching Dental Insurance Health Insurance Life Insurance Vision Insurance Referral Program Special Requirements: Working on-site is essential to the function of this position. Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs. Ability to sit behind a desk approximately 50% of the workday required. This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned. Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Annapolis ENT, a division of Chesapeake Specialty Practice, is looking for a friendly and caring Patient Care Coordinator to join our Bustling Audiology & Allergy offices. Responsibilities: Create positive interaction and provide quality patient experience. Answer the phone and make appointments. Handle insurance verifications. Obtain all necessary information from patients for their visit. Accept payments. Maintain the necessary information within the patient electronic medical record. Perform other administrative duties for the office. Requirements: Education: High School diploma required; higher education preferred. Excellent interpersonal skills that allow effective working relationships with patients, colleagues, and vendors. 1 year of medical office experience preferred but not required. Knowledge of Medical Records management preferred but not required. Experience with patient registration, insurance eligibility, referrals, prior authorizations and familiarity with medical terminology are preferred. Ability to manage a busy office with interruptions, calls, walk-ins. Must have the ability to direct the flow of the office with efficiency while maintaining a positive attitude. Bilingual is a plus Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Disability Insurance Life Insurance Paid Time Off Medical specialties: ENT - (Audiology & Allergy immunology) Schedule: Day shift Monday to Friday Work setting: Clinic In-person

Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.

We are currently looking for an individual with experience and compassion for patient communication in dentistry. Our office is looking for an individual who will coordinate the scheduling and treatment of our dental patients. This is a critical part of our team, as this individual will present to patients their hygiene and treatment needs, review the financial arrangements as to such, and schedule that treatment. He or she manages the scheduling, explains the hygiene or treatments needed, and reviews all financial agreements, fees, consent forms, and insurance information with patients. The ideal candidate has some post high school education or training and two years of experience in a position of similar responsibility in a dental office. Candidates must have a pleasant, outgoing and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. RESPONSIBILITIES Communicates effectively with patients regarding routine hygiene care and treatment Prepares treatment plans, financial agreements, fees, consent forms, and insurance information Schedules and confirms patient appointments Reviews patient fees, the breakdown of benefits, and the list of exclusions to determine benefits Reviews all consent forms, financial documents, or other documentation and ensures they are properly signed by the patient Ensures all insurance information is correctly updated Attends all staff meetings, trainings, and educational classes as required Performs other duties as assigned QUALIFICATIONS High school diploma or GED required; some post high school education or training preferred Two years of relevant experience preferred Helpful attitude and friendly demeanor Highly professional and dependable Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment Excellent telephone skills Strong computer and internet skills, including Microsoft Office suite Experience with dental practice management software a plus

Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.