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Patient care coordinator jobs in Trophy Club, TX - 715 jobs

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Patient Care Coordinator
Scheduling Specialist
Patient Service Coordinator
Scheduling Coordinator
Credentialing Specialist
Referral Specialist
Medical Receptionist
Prior Authorization Specialist
  • Patient Services Coordinator

    Insight Global

    Patient care coordinator job in Denton, TX

    Insight Global is looking to add a Sr. Patient Services Coordinator to the team of a large oncology provider in Denton, Texas. This role is the face of the clinic; greeting patients, managing check‑in/out, scheduling, handling calls, collecting co-pays, and ensuring smooth communication between patients and clinical teams. They maintain accuracy, professionalism, and efficiency across all front office operations while upholding confidentiality and compliance standards. Day to Day: Greet patients/families, check them in, notify clinical staff, schedule follow-ups, and provide appointment details. Register patients, update demographics/insurance, handle cancellations, reschedule visits, maintain lobby/forms, and keep charts organized. Answer/screen incoming calls, route messages, handle routine questions, and page clinical personnel as needed. Collect co-pays/balances, proof paperwork, provide receipts, and ensure accurate documentation. Maintain HIPAA standards, follow US Oncology compliance program, and support office procedures. Must Haves: 5+ years front medical office or patient access experience in a clinic or hospital setting Strong experience with insurance verification, co‑pay collection, and scheduling systems Proven ability to manage high‑volume check‑in/check‑out, multi‑line phones, and fast clinic workflows Proficiency in Microsoft Office (Outlook, Word, Excel) and EMR scheduling/registration platforms
    $31k-42k yearly est. 13h ago
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  • Scheduling Coordinator

    Prokatchers LLC

    Patient care coordinator job in Plano, TX

    Job Title: Scheduling Coordinator Location: Plano, TX 75093 & Frisco, TX 75034. Worker will be floating between Plano and Frisco clinics Duration: 13 Weeks Job Title: Schedules surgical patients when necessary and assists other departments in the hospital to schedule surgical time and relay patient information appropriately to the staff in Surgical Services and the Day Surgery Unit Provides scheduling support to ensure department efficiency by promptly and courteously answering and screening phone calls, routing calls as appropriate, accurately recording and delivering messages to appropriate parties in a timely manner, and checking voicemail, emails, and block booking frequently.
    $29k-39k yearly est. 1d ago
  • Credentialing Coordinator

    Consilium 4.1company rating

    Patient care coordinator job in Irving, TX

    This opportunity can help you grow both within the company and in your overall career, providing a path to increased responsibility, leadership, and professional development. Advancement: as you gain experience and demonstrate proficiency you could move into more advanced provider operations roles Specialization: opportunities to specialize in areas of medical provider privileging and credentialing, allowing you to become an expert in a particular aspect of provider operations Leadership Opportunities: with experience and proven leadership skills, you could progress into supervisory or managerial roles Cross-Departmental Projects: engage in collaborative projects with other departments to broaden your understanding of the business of Locum Tenens and open up pathways into more strategic roles. Your Day-to-Day Work closely with the client healthcare facility site and provider to obtain all requirements for credentialing at their facility Complete as much of the credentialing as possible on behalf of the provider and follow up on missing items until privileges are granted, to include: background checks, drug screening, immunization records, life support training, etc. Work closely with account managers regarding change of start date and/or cancellations What You Bring You are a fast learner who completes tasks proactively and values open communication within a team setting. You are able to organize your tasks effectively and can manage important records for multiple accounts simultaneously. Above all, you are motivated to start a career where you can grow professionally, take ownership of your role, and see a measurable impact of your work. Your attributes include: Willingness and capability to work on-site M-F (8:30 to 5:30 with occasional over-time when necessary) 1-3 years hospital privileging experience is preferred. Timely and accurate turnaround on required paperwork and/or documentation. Ability to build strong provider and client relationships over the phone. Timely follow-up on all outstanding items. Consistent communication on progress with BOTH the physicians and clients. Superb customer service to internal and external customers. Flexible team player attitude and desire to grow professionally.
    $30k-44k yearly est. 1d ago
  • Referral Specialist

    SNI Companies 4.3company rating

    Patient care coordinator job in Irving, TX

    Time: 8-5pm Contract: 2-3 months Pay: $17/hour Key Responsibilities Process and expedite referral authorization requests through managed care systems. Prepare authorization requests by verifying required documentation, eligibility, benefits, and chart availability. Accurately enter and maintain referral and authorization data within internal systems, ensuring correct use of codes (procedure, type, status, etc.). Track and document authorization decisions and notify all involved parties, including patients, providers, and payer representatives. Monitor referral workflows using tracking systems to ensure timely turnaround and compliance with processing standards. Generate and analyze system reports to support daily operations and management reporting. Coordinate scheduling and follow-up for diagnostic services, home health, DME, and other authorized services as directed by clinical staff. Distribute referral documentation appropriately and ensure accurate record-keeping in both medical records and electronic systems. Serve as a resource to staff and providers regarding managed care processes, HMO/PPO benefits, and contracted provider guidelines. Assist with referral research related to billing and collections. Communicate with payer agencies and external organizations to resolve issues and exchange updated resource information. Provide guidance to patients navigating the referral and authorization process to improve understanding of insurance requirements. Promote collaboration among providers, payer groups, and internal teams to meet patient and operational needs. Qualifications Education & Skills High school diploma or equivalent required Associate's degree or higher in an allied health or related field preferred Working knowledge of medical terminology and CPT coding preferred Strong data entry and typing skills Basic computer proficiency Excellent customer service and communication skills Experience Minimum of 2 years of experience in a healthcare setting such as a hospital, physician office, or managed care organization preferred
    $17 hourly 3d ago
  • Head of Medical Affairs, France

    Genmab

    Patient care coordinator job in Addison, TX

    At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! To ensure a smooth review process, please provide your CV in English. The Role The Country Medical Director, France, will lead the expansion and execution of Medical Affairs activities in France, as Genmab establishes a fully operational French affiliate. Reporting directly to the European Medical Affairs organization, the incumbent will serve as the senior medical affairs leader in France, responsible for shaping the national medical strategy to deliver the company's first French launch together with further expansion of a strong existing research footprint, whilst ensuring continued alignment with regional and global priorities. This role offers a unique blend of strategic leadership and hands-on execution in a biotech environment characterized by agility, innovation, and scientific depth. The role will be pivotal in ensuring that medical excellence underpins all affiliate activities, while also representing France within Genmab's broader European and Global organizations. The ResponsibilitiesAffiliate Partnership & Cross-functional Collaboration Act as a strategic medical partner to the French General Manager, other cross functional partners, and the pharmacien responsible. Ensure scientific and ethical rigor in all affiliate activities, collaborating effectively with Marketing, Market Access, Commercialization, Legal, QA, Regulatory, and other Research & Development and Enabling functions. Establish and track clear medical performance metrics (KPIs) and ensure readiness for quarterly business reviews (QBRs) to drive accountability and continuous improvement. Medical Strategy and Leadership Develop and oversee French Medical Affairs strategy in alignment with European and global medical affairs strategic plans. Act as the primary medical voice in France, ensuring that local insights inform national strategic priorities. Serve as a member of the European Medical Affairs Leadership Team and France Leadership Team contributing to the strategic direction & long-term vision of the department. Collaborate closely with European Medical Affairs leadership and global strategy teams to provide French perspective on opportunities, challenges, and stakeholder needs to ensure a consistent regional & global scientific narrative. Scientific Communication & Evidence Generation Provide French medical/scientific perspective with targeted insight compilation, analysis to inform clinical development & commercialization planning. Oversee pan-portfolio investigator interactions to enhance medical/scientific exchange & optimize study execution in France. Supervise dissemination & discussion of Genmab's scientific/clinical data with investigators and other appropriate HCPs. Develop and execute national conference plans, ensuring active participation in relevant professional society events. Enable externally sponsored French evidence generation initiatives. Partner with CORE/Market Access in management of HAS engagements and with the General Manager when it comes with the public affairs plan or scientific media coverage. External Engagement and Thought Leadership Build and sustain relationships with top French Key Opinion Leaders, French healthcare and scientific communities, oncology networks, and scientific societies across Genmab's areas of interest. Represent Genmab at key local and regional medical congresses, symposia, and external scientific forums. Partner with patient advocacy and policy organizations to strengthen Genmab's presence as a trusted scientific collaborator. Collect, analyse, and integrate medical and external insights to guide strategy, inform decision-making, and demonstrate the measurable impact of Medical Affairs in France. Launch Leadership Partner cross functionally and drive launch readiness for the company's first and subsequent commercial launches in France, ensuring robust scientific engagement, medical education, and field readiness. Oversee launch readiness and lifecycle management across the region with evidence-based, patient-focused medical input. Lead the development and localization of medical materials, delivery of local advisory boards, and execution of congress strategies. Partner with MA Training to provide high-quality scientific training and maintain exceptional standards of scientific/technical expertise. Compliance & Governance Drive the implementation and continuous strengthening of local medical governance frameworks to ensure full compliance and operational excellence ensuring medical expertise for the answers to French authorities and a good level of medical information to the HCP. Partner with the pharmacien responsible to ensure appropriate review and approval of all promotional and non-promotional materials to be used in France. Support the Product Management Risk plan (PGR) and implementation & Evaluation of PASS studies. Participate to the local committee : “safety, off-label and risk management” contributing to the on-going assessment of the product benefit-risk ratio. Validate the medical training plan for the medical team, the KPIs and the reporting of non promotional activities to the PR (reactive/ proactive approach : cf charter requirements). Ensure full compliance with local regulation when it comes with organization and follow-up of congresses, scientific events and medical activities (respect of timelines, amounts, LEA requirements …). Collaborate with Pharmacovigilance and Regulatory Affairs to maintain product safety and compliance. People and Team Development Attract, develop, and retain top talent, fostering a culture of collaboration and excellence within the French organization, while aligning with Genmab's European values. Provide mentorship and leadership to direct reports, drive superior performance, facilitate professional development, & cultivate future leadership talent ensuring their continuous development. Champion innovation and direct change initiatives to benefit the business and enhance organizational effectiveness. Exemplify Genmab's culture and values, working as One Team. The Requirements MD, PharmD, or PhD in life sciences or a related discipline. 10+ years of experience in Medical Affairs within the pharmaceutical or biotech industry, with strong exposure to oncology. Proven record of accomplishment of success in product launches and early affiliate development. Strong understanding of the French healthcare landscape, oncology ecosystem, and regulatory environment. Demonstrated ability to collaborate effectively within a matrix organization, balancing regional / global alignment and local execution. Fluent in French and English (written and spoken). Competencies & Attributes Demonstrates strategic agility and innovative thinking, with the ability to operate effectively in a dynamic, high-growth biotech environment while maintaining scientific and operational rigor. Strategic and analytical thinking with operational execution skills. Strong cross-functional leadership. Excellent communication and stakeholder engagement skills. Deep scientific curiosity and a patient-centric ethos. Strong knowledge of HAS evaluations, CEPS pricing, and ANSM regulatory procedures. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com). Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the contract.
    $27k-33k yearly est. 2d ago
  • Prior Authorization and FHIR Integration Specialist

    Finthrive

    Patient care coordinator job in Plano, TX

    About the Role What you will do Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production. Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers. Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax. Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations. Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR Work with payers and providers to establish FHIR connections for Prior Auth Collaborate with the development team and clearinghouse team to establish EDI connections to payers Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations. Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes. Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues. Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals. Apply critical thinking to streamline processes and work towards continual improvement and efficiency Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved What you will bring Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides. 2+ years of experience working with prior authorization submissions and status to payers and UMOs Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert Strong skills in creating detailed requirements, user stories, and acceptance criteria. Strong analytical and critical thinking skills to solve complex business problems. Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business Ability to train others and share knowledge across teams Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships Ability to quickly learn complex systems and understand product architecture and development frameworks. What we would like to see Bachelor's degree in a related field Experience working directly with healthcare providers, payers, or RCM vendors. Experience in Agile Scrum and SAFe development methodologies Healthcare revenue cycle management knowledge specifically related to prior authorizations Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions About FinThrive FinThrive is advancing the healthcare economy. For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com/why-finthrive. Award-winning Culture of Customer-centricity and Reliability At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture. Our Perks and Benefits FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits. FinThrive's Core Values and Expectations Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations Physical Demands The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Statement of EEO FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process. FinThrive Privacy Notice for California Resident Job Candidates Know Your Rights Pay Transparency Notice FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations. 2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO finthrive.com | FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
    $25k-35k yearly est. 1d ago
  • Patient Care Coordinator - Full Time

    R3 Wound Care & Hyperbarics

    Patient care coordinator job in Colleyville, TX

    Here's a refined, recruiter-approved version of the Patient Care Coordinator job description, optimized for web posting. The revised copy strengthens clarity, flow, and professionalism while emphasizing R3's patient-centric culture and mission. Patient Care Coordinator R3 Wound Care & Hyperbarics | DFW, Houston, San Antonio About R3 R3 Wound Care & Hyperbarics is an innovative, patient-centered provider of advanced wound healing and hyperbaric medicine across the Dallas-Fort Worth metroplex, Houston, and San Antonio. Our Advanced Healing Platform is built around quality, safety, service, and access-delivering exceptional outcomes and restoring quality of life to patients with complex, chronic wounds. Wound care and hyperbarics are specialty services, and R3 goes far beyond traditional wound management. Our mission is to heal the most advanced wounds-and our culture is built on teamwork, flexibility, and a shared commitment to compassionate care. Position Overview As a Patient Care Coordinator, you are the first point of contact for patients and referral partners, playing a critical role in creating a seamless and supportive care experience. This is a fast-paced, detail-oriented role that requires excellent communication skills, a collaborative mindset, and a heart for service. You'll be responsible for patient scheduling, referral coordination, insurance verification, and administrative support, ensuring every patient receives the “white glove” service that defines the R3 experience. Hourly pay range: $21.00 - $28.00, based on experience Key Responsibilities Greet patients and visitors warmly, answer phones, and manage clinic scheduling Coordinate and process inbound referrals (faxed, live calls, and in-house) in a timely and professional manner Obtain and verify insurance coverage, including benefits, eligibility, and prior authorization requirements Maintain complete and accurate patient records and demographic information in the EMR Collect patient copays and explain cost breakdowns as needed Schedule appointments through outbound follow-up calls with patients Ensure all PCP referral documentation is completed when required Act as liaison between patients, clinical staff, and external referral partners Deliver a “white glove” experience to referral sources and patients through prompt, proactive communication Track referrals and maintain accurate documentation in the CRM, EHR, and relevant systems Monitor and order office supplies to ensure the clinic is well-stocked Support other administrative and front-office duties as assigned Qualifications Minimum 2 years of experience in a call center, front desk, or medical office setting High school diploma or equivalent required 3-5 years of administrative support or assistant-level experience preferred Familiarity with insurance policies, referral processes, Medicare, and HIPAA regulations is a strong plus Strong multitasking and time management skills in a fast-paced environment Exceptional customer service and interpersonal communication skills Proficient with Microsoft Office (Word, Excel, Outlook) and EHR systems Prior experience in a clinical, medical office, or hospital setting strongly preferred R3 Benefits At R3, our team members take pride in providing personalized care that helps people heal. In return, we offer: Competitive compensation Professional development including medical education and clinical certifications Paid Time Off, Holiday, Bereavement, and Maternity Leave 401(k) retirement plan with company match Company-sponsored health and dental insurance A full suite of voluntary benefits Ongoing training and mentorship, led by the R3 Chief Medical Officer Join Us If you're passionate about service, thrive in a team environment, and want to be part of something meaningful, apply today to join the R3 family. Help us deliver care that truly transforms lives.
    $21-28 hourly 60d+ ago
  • Care Coordinator II - Dallas Tx

    Vitus Search Group

    Patient care coordinator job in Dallas, TX

    Vitus Search Group has been asked to help partner with a massive Managed Care Provider across the nation based out of St Louis MO We have been asked to find multiple Care Coordinators II in the lovely state of Texas 8 - Austion Tx 6 - Houston Tx 3 - San Antonio Tx 3 - El Paso Tx 3- Dallas Tx 3- Lubbock Tx 29 Roles overall and all REMOTE! Yes REMOTE! But one has to live in these areas. Yes, the jobs are remote, but you have to live in the city above The Roles all pay around $60K Ideal start dates are in January 2026 Monday - Friday: 8:00 am - 5:00 pm (CST) Position Purpose: You will support the care management teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities. Provides members via phone or home visits to engage members and talk about care plan/service plan including next steps and questions or concerns related to care, and education for the member throughout care, as appropriate You will love this firm Apply Now Thank you!
    $60k yearly 15d ago
  • Care Coordinator

    Methodist Health System 4.7company rating

    Patient care coordinator job in Dallas, TX

    Your Job: The Care Coordinator will support MMG Primary Care Practices, Physicians, and staff (“Patient Care team”) in various quality driven projects and act as an extension of the Patient Care team to help MMG achieve quality driven goals. The Care Coordinator participates in planning, providing, and evaluating patient care at the appropriate skill level. The position has a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The Care Coordinator works under the direction of the MMG Care Coordination Clinical Manager and in coordination with the Patient Care Team to outreach to patients whose clinical measures need to be addressed. This individual will partner with MMG Primary Care physician offices to help achieve benchmarks for patient care and maintain/improve quality of care delivery across multiple payers and patient populations. Your Job Requirements: • Graduation from an accredited Medical Assistant program • Medical Assistant Certification required • Experience of at least 5 years as a Certified Medical Assistant • High school graduate or GED equivalent. • Current Basic Life Support certification. • Proven ability to mentor others • Expert in computer literacy in electronic health record. • Knowledge of medical terminology. • HEDIS Quality Measures experience • Excellent communication and customer service skills required • Proficiency in Word, Excel, and PowerPoint required. • Ability to work independently, while collaborating with other team members • Ability to self-motivate, prioritize, and be willing to invest in a change process to improve efficiencies Your Job Responsibilities: • Educate and train Patient Care team on standardized operational workflows, developed in coordination with Care Coordination Clinical Manager, to close gaps in care and ultimately optimize quality metrics as measured by various value-based care programs • Partner with the Patient Care team to assist patients in completing health screens and address preventive care measures that are not yet completed • Support the Patient Care team as needed by outreaching to Patients with clinical measures needing to be addressed, to either address clinical measures over the telephone or scheduling an office visit for the Patients to address the clinical measures • Update preventive health screens and clinical measures that have been determined as completed in the EMR, as needed • Communicate regularly with interdisciplinary team members to coordinate/update a patient's care • Maintain accurate tracking log of patients who have been outreached and status of their preventive health screens and clinical measures • Participate in various quality driven initiatives within MMG and collaborate together to achieve high level patient outcomes • Submit data to external agencies as directed by Care Coordination Clinical Manager • Explain the importance of preventive health screens and clinical measures to patients and families • Perform as needed all duties at the expert level within the scope of a Medical Assistant's scope of practice • Record patient care documentation in the medical record accurately and in a timely manner • Coordinate patient care as directed by provider, and policies/procedures • Rotate clinic to clinic within MMG locations as assigned by Care Coordination Clinical Manager Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune's Best Workplaces in Health Care 2025 Great Place to Work Certified 2026-2026 Glassdoor's Best Places to Work 2025 TIME's Best Companies for Future Leaders 2025 Military Friendly - Gold Employer 2025 Newsweek's America's Greatest Workplaces for Mental Well-Being 2025 Becker's Healthcare Top Places to Work in Healthcare 2025 Newsweek's Greatest Workplaces 2025
    $30k-45k yearly est. Auto-Apply 59d ago
  • Patient Care Coordinator

    University of Texas at Dallas 4.3company rating

    Patient care coordinator job in Richardson, TX

    Looking for a rewarding career opportunity with great benefits? Look no further! Join our team! Responsible for providing front office support services necessary for business functions in the medical facility. Essential Duties And Responsibilities Answer phone calls; respond to patient phone calls Patient check in/check out Collect patient co-pays/payments Schedule patient appointments in medical billing system/maintain appointment schedule for each clinician Obtain patient demographic information and insurance information/update patient demographic information in scheduling software system Contact patient prior to appointment for referrals Assemble and mail out new patient case history forms/update paperwork Verify insurance authorizations prior to appointments Create patient charts for upcoming appointments Contact family when patient information or documents are needed prior to upcoming appointments. File patient charts/paperwork with the Callier front desks staff for upcoming appointments. Liaise between clinician and patient/family of patient Create/adjust clinician schedule templates as needed Balance collection at appointment Scan patient medical records into EMR system Other duties as assigned
    $30k-38k yearly est. 60d+ ago
  • RN CHF Patient Care Coordinator - Days

    JPS Health Network 4.4company rating

    Patient care coordinator job in Fort Worth, TX

    Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people. Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time. Why JPS? We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road: 1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence. 2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity. 3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS. When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you! For more information, visit ********************* To view all job vacancies, visit ********************* ***************************** or ******************** Job Title: RN CHF Patient Care Coordinator - Days Requisition Number: 43438 Employment Type: Full Time Division: CARDIOVASCULAR SERVICES Compensation Type: Hourly Job Category: Nursing / LVN Hours Worked: 8:00 AM - 4:30 PM Location: JPOC 1400 Shift Worked: Day : Job Summary: The Registered Nurse (RN) Patient Care Coordinator is responsible for performing assessments, collecting data and collaborating with other members of the Health Care Team in preparing and scheduling patients for surgeries, procedures and post-operative care. This job collaborates with other professional disciplines to ensure safe, effective, and efficient patient care delivery and the achievement of desired patient outcomes. Essential Job Functions & Accountabilities: * Delivers nursing care to assigned group of patients to include education directed towards identified knowledge deficits, treatment planning, pain management and discharge planning utilizing the nursing process. * Conducts, analyzes, and reports on quality indicators related to the efficiency of moving a patient from outpatient clinic status to post procedure status. Assists with developing and implementing measures that will enhance the process. * Interfaces with professional organizations. Serves on committees, as necessary, related to surgical patient care quality, practice and/or education. Presents quality statistics as required to appropriate groups. * Participates in interdisciplinary meetings that impact the care of their patients (i.e. Ortho Ops. OR Ops. Cancer Committee, etc.). * Delivers quality nursing care while minimizing the risk of infection, contamination, harm, or injury. Maintains safe and clean working environment ensuring compliance with procedures, rules, and regulations. * Provides and coordinates patient care, educates patients and public about various health conditions, and provides emotional support to patients and family members. * Provides pre-procedure and post procedure education for patients, families, and caregivers. Serves as a resource person and assists other members of the health care team with protocols for scheduling procedures, including financial and medical necessity requirements. * Collaborates with other members of the Health Care Team in preparing and scheduling patients for surgeries, procedures, and post-operative care. * Ensures that patient care is delivered in accordance with established standards of nursing practices and regulatory guidelines. Interacts with physician staff to identify specific surgical needs for the patient, recognizing any potential barriers. * Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned. Qualifications: Required Qualifications: * Bachelors Degree in Nursing from an accredited school of nursing. * 3 plus years of experience as a practicing Registered Nurse. * OR * Associates Degree in Nursing from an accredited University. * 5 plus years of experience as a practicing Registered Nurse. * Current licensure by the Board of Nurse Examiners for the State of Texas or proof of reciprocity of licensure between the State of Texas and another state. * Current JPS recognized CPR Certification and must be maintained throughout employment. * Completion of unit specific competency based orientation program within 90 days. * Current JPS recognized Basic Life Support (BLS) Certification and must be maintained throughout employment. Preferred Qualifications: * 3 plus years of experience as a practicing Registered Nurse in operating room, procedural, case management, or ambulatory care. Location Address: 1400 S. Main Street Fort Worth, Texas, 76104 United States
    $34k-44k yearly est. 11d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient care coordinator job in Mansfield, TX

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 40 hours per week; shifts are Monday through Wednesday and Friday, 10:30am - 6:30pm and Saturday, 8:00am - 4:30pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $26k-31k yearly est. 2d ago
  • Patient Care Coordinator-Cleburne, TX

    Sonova

    Patient care coordinator job in Cleburne, TX

    Connect Hearing, part of AudioNova 211 N. Anglin St. Cleburne, TX 76031 Current pay: $20.00-21.50 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match * Medical, Dental, Vision Coverage * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
    $20-21.5 hourly 5d ago
  • Care Coordinator / Patient Care Coordinator

    Selah Digital

    Patient care coordinator job in Lewisville, TX

    About Selah At Selah Health, we believe healthcare should feel human. We build modern solutions in Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Nurse Triage to simplify care delivery, keep providers and patients connected, and give care teams real-time insights. Through these solutions, we support care coordination, patient engagement, remote monitoring, and clinical follow-up, helping providers deliver better care with less complexity. Role Overview As a Care Coordinator, you will manage an innovative Chronic Care Management (CCM) program leveraging virtual care and Remote Patient Monitoring (RPM) technology/devices. This role is onsite in Lewisville, TX, where you'll support patients, collaborate with care teams, and ensure smooth digital and in-person care experiences. Key Responsibilities Remotely provide basic patient coaching and care to improve health outcomes. Develop individualized care plans with patients, families/caregivers, and providers. Monitor patient adherence, track outcomes, and facilitate care plan adjustments. Coach and educate patients on chronic condition management, preventive care, and physician directives. Facilitate CCM and RPM program enrollment and patient onboarding. Maintain concise and accurate documentation. Support primary care providers with timely communication, follow-ups, and care plan integration. Partner with the clinical team to launch and scale Virtual RPM/CCM programs. Review patient eligibility and conduct patient intake for Remote Monitoring. Enroll patients into the program at the clinic and explain benefits clearly. Train patients on using at-home monitoring equipment and mobile applications. Manage RPM kit assignment, supply tracking, and off-boarding when needed. Connect with CCM patients monthly via phone or telemedicine. Triage patient problems flagged by RPM technology and escalate as required. Generate reports and clinical notes for review. Work closely with clinicians, care coordinators, product designers, and AI developers to ensure digital interactions are seamless, compassionate, and clinically aligned. Drive client delight: deliver not only resolution but reassurance-creating emotional connection, clarity, and confidence in every message, follow-up, or escalation. Promote program benefits consistently to patients and stakeholders. Qualifications Foreign Medical Graduate (FMG), Medical Assistant (MA), Certified Nurse Assistant (CNA), or Pharmacy Intern - preferred. Bilingual (Spanish) - preferred. Excellent communication and customer service skills. Strong computer proficiency. Understanding of the U.S. healthcare system. Criminal background check required. Requirements Knowledge of end-to-end clinical workflows, including patient scheduling, care coordination, ICD-10/CPT coding, and revenue cycle management. Outstanding interpersonal skills, especially when working with elderly patients. Customer-first mindset with the ability to build trust and long-term patient engagement
    $27k-39k yearly est. 14d ago
  • MSW LMSW SW Care Coordinator

    Utsw

    Patient care coordinator job in Dallas, TX

    MSW LMSW SW Care Coordinator - (899642) Description WHY UT SOUTHWESTERN?With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U. S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARYThe Social Worker Care Coordinator is a member of the Care Coordination Department (a hospital department) who educates the healthcare team and physicians about psychosocial issues and any identified patient/family problems as well as strategies to address the issues. Applies specialized knowledge and advanced practice skills in assessment, treatment, planning, implementation and evaluation, case management, mediation, counseling, supportive counseling, direct practice, information and referral, supervision, consultation, education, research, advocacy, community organization and developing, implementing and administering policies, programs and activities. This position will not apply specialized clinical knowledge and advanced clinical skills in assessment, diagnosis, and treatment of mental, emotional, and behavioral disorders, conditions and addictions, including severe mental illness and serious emotional disturbances in adults, adolescents, and children. This position integrates national standards for case management scope of services including: Care Coordination- A process whereby screening/identification, assessment, planning, sequencing of care and communication, when effectively integrated, ensure and advance the plan of care to support successful transitions. Compliance- Knowledge related to federal, state, local hospital and accreditation requirements that impact scope of services to include, Centers of Medicare and Medicaid Services (CMS) Condition of Participation. Transition Management- Planning that begins at the time of the initial patient encounter (preadmission, admission, emergency department, etc. ) and is reevaluated and adjusted throughout the patient's hospital stay. Care Coordinators (both SW and RN) will arrange/ensure all elements of the transition plan are implemented and communicated to key stakeholders including, but not limited to, the health care team, patient/family/ caregiver, and post-acute providers. Care Coordinators will convey all necessary information for continuity of care and patient safety, verify receipt and provide a venue for additional questions and/or information requests/needs BENEFITSUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:PPO medical plan, available day one at no cost for full-time employee-only coverage100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave BenefitWellness programs Tuition ReimbursementPublic Service Loan Forgiveness (PSLF) Qualified EmployerLearn more about these and other UTSW employee benefits!Work Schedule: Monday-Friday 8am-4:30pmEXPERIENCE AND EDUCATIONRequiredLicenses and Certifications(LMSW) LIC MASTER SOCIAL WORKER licensed in the state of Texas. PreferredExperience2 years hospital experience JOB DUTIESScreens and evaluates high risk patients for discharge planning needs. Consults with attending physicians and members of the healthcare team regarding any identified psychosocial issues and/or care transition barriers. Recognizes that the transiton process is collaborative with the multidisciplinary team to include the patient/family and assists with executing the plans and interventions to facilitate the hospital stay and manage length of stay and reassesses as care needs change. Facilitates patient care conferences as indicated, to include complex cases to proactively assist with establishing a safe and effective discharge plan. Implements the transition of care plan to the next level through appropriate service referrls and assures that the patient is given choice in regards to agencies and services. Assists with adoptions, abuse and neglect cases, including assessment and investigation, intervention and referral as appropriate to local, state, and/or federal agencies, as indicated. Educates and provides information and resources to patients and families regarding the availability of community resources. Interprets patient and family needs and provides information concerning availability and limitation of resources. Maintains open communications with community agencies to appropriately assist in referring and meeting patient needs. Maintains knowledge of payor benefits, hospital and community resources, and regulatory standards to ensure informed decision making, continuity of care, and desired outcomes (i. e. medical, medical cost, quality of life, and patient satisfaction). Maintains chronological notes, clinical charts, statistical data, or case histories for each patient with respect to social problems, adjustments for patient and family involvement, and actions taken or planned. Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records. Performs other duties as assigned. SECURITY AND EEO STATEMENTSecurityThis position is security-sensitive and subject to Texas Education Code 51. 215, which authorizes UT Southwestern to obtain criminal history record information. EEOUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Primary Location: Texas-Dallas-5323 Harry Hines BlvdWork Locations: 5323 Harry Hines Blvd 5323 Harry Hines Blvd Dallas 75390Job: Professional & ExecutiveOrganization: 844519 - Care CoordinationSchedule: Full-time Shift: Day JobEmployee Status: RegularJob Type: StandardJob Posting: Jan 2, 2026, 3:46:58 AM
    $27k-39k yearly est. Auto-Apply 1d ago
  • Patient Care Coordinator

    Sonrava

    Patient care coordinator job in Dallas, TX

    We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
    $27k-39k yearly est. Auto-Apply 56d ago
  • Patient Care Coordinator (Dental Front Desk)

    Dental Architects

    Patient care coordinator job in Krum, TX

    Job DescriptionSalary: 22 Join Our Team as a Front Desk Coordinator at McCart Family Dental! Are you a friendly, organized, and experienced dental professional looking to make a significant impact? McCart Family Dental in Krum, TX, is seeking a dedicated Front Desk Coordinator to be the welcoming face and voice of our practice. If you have a passion for exceptional patient care and a minimum of one year of dental office experience, we invite you to join our valued team! About the Role: As our Front Desk Coordinator, you are the heart of our patient experience. You'll be the first friendly face our patients see and the warm voice they hear, setting the tone for their entire visit. Your ability to manage a busy front office with a smile, while ensuring smooth operations, is key to our success. Key Responsibilities: Exceptional Patient Service: Greet and welcome patients with a warm smile, ensuring a positive first impression upon arrival and dismissal. Appointment Management: Efficiently schedule, confirm, and follow up on patient appointments, including managing no-shows and cancellations. Insurance & Billing: Accurately verify patient insurance, enter demographic information, collect co-pays, and handle cash transactions. You'll need a clear understanding of various insurance plans to ensure proper scheduling and billing. Communication Hub: Answer multi-line telephones, respond to patient questions and concerns with professionalism, and maintain clear communication both verbally and in writing. Office Operations: Operate standard office equipment, perform data entry for accurate patient billing, and scan patient information. Team Collaboration: Contribute positively to a team-oriented environment and assist with other projects/tasks as assigned. What We're Looking For: Experience: Minimum of 1 year of experience in a dental office setting is required. Customer Service Excellence: A proven track record of providing outstanding customer service. Communication Skills: Excellent verbal and written communication skills. Organizational Prowess: Strong problem-solving abilities, high energy, and exceptional multi-tasking skills in a fast-paced environment. Technical Skills: Proficiency with dental software and standard office equipment. Positive Attitude: A positive contribution to our valued team approach and adherence to company dress and appearance requirements. Why Join McCart Family Dental? We believe in supporting our team members and fostering a professional, growth-oriented environment. We offer a competitive benefits package designed to reward your hard work and dedication, including: Competitive Base Salary Potential Bonus Structure Medical Insurance Vision Insurance In-House Employee Dental Plan Paid Time Off + Major Holidays Company Training & Professional Development Career Advancement from Within 401K If you are ready to bring your skills and passion to a thriving dental practice, we encourage you to apply! We look forward to welcoming you to the McCart Family Dental team.
    $27k-39k yearly est. 3d ago
  • Patient Care Coordinator/ Engager

    Lucid Hearing 3.8company rating

    Patient care coordinator job in Westworth Village, TX

    Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Westworth Village, TX Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer. © 2024 Lucid Hearing Holding Company, LLC • All Rights Reserved
    $18 hourly 1d ago
  • Patient Care Coordinator - Prosper, TX

    Mind Body Optimization 1

    Patient care coordinator job in Prosper, TX

    About Us At Mind Body Optimization, we believe that healing is not just a destination - it's a sustainable, transformative process that leads to autonomy and self-empowerment. We are redefining what the patient experience can look like in mental healthcare, challenging the status quo with compassionate, expert-driven, and confident care. Our team is dedicated to creating an environment where mental health is embraced with unwavering support and resilience. We provide a comprehensive range of outpatient behavioral health services, including therapy and medication management, tailored to each individual's unique journey. As a member of our team, you'll join a culture that values innovation, collaboration, and a commitment to elevating the standard of mental healthcare. If you're passionate about making a real impact and empowering individuals on their path to wellness, we invite you to join our mission. POSITION SUMMARY As a Patient Care Coordinator at Mind Body Optimization, you will play a crucial role in supporting healthcare professionals and ensuring the smooth operation of the facility. The ideal candidate will demonstrate a strong commitment to patient well-being, possess excellent organizational skills, and thrive in a fast-paced healthcare environment. QUALIFICATIONS Education: High school diploma required; Bachelor's degree from an accredited college or university preferred. Experience: Previous experience in a call center or customer service role, preferably in a healthcare setting. Additional Requirements: The ability to remain calm under pressure and handle crisis situations with sensitivity. Proficiency with computers and the ability to type at least 50 words per minute. Familiarity with electronic health record systems and call center software is a plus. Complete TB Screening, Drug Screening, and Background check upon being hired. PRIMARY RESPONSIBILITIES 1. Greet and assist patients with check-in, ensuring accurate and up-to-date demographic information. 2. Maintain a professional and therapeutic environment throughout the facility. 3. Accurately record patient information, medical histories, and other pertinent data in electronic health records (EHR) systems. 4. Ensure all documentation complies with regulatory standards and clinic policies. 5. Support the center's operational needs, including maintaining communication between departments and ensuring smooth day-to-day functioning. 6. Assist with completion of the required monthly and annual audits per accrediting and licensing bodies. 7. Schedule appointments and manage patient appointment reminders. 8. Schedule BPS/screenings for patients meeting high-risk criteria or other qualifying factors. 9. Handle incoming phone calls, address patient inquiries, and relay messages to healthcare providers as needed. 10. Conduct pre-assessments to determine if patients need to be evaluated for a higher level of care (PHP/IOP). 11. Determine when referring someone to an ER or inpatient facility is appropriate. 12. Run initial VOBs (Verification of Benefits), including deductibles, out-of-pocket maximums, and network status details. 13. Complete and process insurance forms, referrals, and other administrative paperwork. 14. Communicate effectively with healthcare providers, nursing staff, and administrative personnel to facilitate coordinated patient care. 15. Participate in team meetings and contribute to a collaborative and positive work environment. 16. Adhere to infection control protocols, including proper hand hygiene and maintaining a clean and sterile environment in patient care areas. 17. Stay informed about industry updates, medical advancements, and attend relevant training sessions to enhance skills and knowledge. Note: The essential job functions of this position are not limited to the duties listed above. KNOWLEDGE, SKILLS, AND ABILITIES 1. Strong understanding of mental health issues, treatment modalities, and healthcare systems. 2. Ability to analyze situations, evaluate data, recommend/implement courses of action that would improve the functioning of systems/processes they are involved in. 3. Ability to interpret, adapt, and apply guidelines and procedures. 4. Ability to use good judgment and keep information confidential. 5. Ability to react calmly and effectively in an emergency. 6. Ability to effectively prioritize tasks. 7. Ability to work collaboratively in a multidisciplinary team environment. 8. Excellent communication, interpersonal, and crisis management skills. 9. Commitment to ethical standards, confidentiality, and professional boundaries. PHYSICAL, MENTAL, AND SPECIAL DEMANDS 1. Ability to reach above and below the waist, turn, twist, and to manipulate small tools (copier, computer, telephone, typewriter, calculator, safe, facsimile machine). 2. Ability to see well enough to read handwritten and typewritten material. 3. Ability to handle various repetitive tasks at a moderate level. 4. Available to work varied hours (i.e., evenings, weekends) as required, may be on call as needed. 5. Ability to handle multiple projects and tasks under deadlines and with short notice. MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES: THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE. 1. Computer. 2. Microsoft Office. 3. Electronic Medical Records. 4. Copy machine. 5. Policies, procedures, plans, programs, and manuals. Mind Body Optimization 130 S Preston Rd, #30, Prosper, TX 75078
    $27k-39k yearly est. 7d ago
  • Appointment Scheduling Specialist - Women's Care Clinic - Full-Time, Days

    Ref 4.6company rating

    Patient care coordinator job in Frisco, TX

    Appointment Scheduling Specialist - Women's Care Clinic - Full-Time, Days Bring your passion to Texas Health so we are Better + Together Work location\: 3010 Legacy Drive, Frisco, TX 75034 Work hours\: Full-time, 40 hours weekly, Monday thru Friday, 8\:00am - 5\:00pm Women's Care Highlights: Strong teamwork and collaboration Fast-paced, high volume inbound/outbound calls Join an innovative team working towards making healthcare more accessible, integrated, and reliable Here's What You Need High School Diploma or equivalent (required) 2 years related experience in Healthcare environment (preferred) Experience in Healthcare (strongly preferred) Bilingual in English / Spanish (preferred) Requires strong customer skills. Good communication skills. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast-paced environment. What You Will Do Delivers care to patients utilizing the Appointment Scheduling Specialist Process Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician. Responsible for answering phone calls and scheduling patient appointments. Conduct patient pre-certification to ensure coverage for appointments and medical care. Schedule tests, procedures, and referral appointments. Communicate with patients regarding appointments and instructions for procedures and tests. May collect fees such as co-pays / co-insurance. Gathers insurance information and patient personal data. Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned. Additional perks of being a Texas Health employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards. Entity Highlights: Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Do you still have questions or concerns? Feel free to email your questions to ***************************. #LI-CT1
    $25k-36k yearly est. Auto-Apply 2d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Trophy Club, TX?

The average patient care coordinator in Trophy Club, TX earns between $23,000 and $46,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Trophy Club, TX

$33,000

What are the biggest employers of Patient Care Coordinators in Trophy Club, TX?

The biggest employers of Patient Care Coordinators in Trophy Club, TX are:
  1. R3 Wound Care & Hyperbarics
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