Patient care coordinator jobs in Tucson, AZ - 88 jobs

Terros Health is pleased to share an exciting and challenging opportunity for a Families FIRST - Care Coordinator in at our Campbell Ave Counseling Center in Tucson, AZ. Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need. The Families FIRST program at Terros Health assists families involved with the Department of Child Safety. Working as part of a team, the Care Coordinator will impact the lives of families trying to overcome the barrier of substance abuse to reach family reunification and self-sufficiency. This individual will work closely with DCS, the clinical team and other providers to coordinate and help families be successful in their DCS case plans. Part of their responsibility is to provide monthly meetings to assure that goals are being set and achieved. They will also empower families by providing resources and skills to show stability in their homes. The individual will need to be professional, friendly, a self-starter, organized, and compassionate. Terros Health is hiring a Families FIRST - Care Coordinator at our Campbell Ave Counseling Center in Tucson, AZ. Location: 3385 N Campbell Ave, Tucson, AZ 85719 Full-Time, Employed Mon-Fri, 8:30am - 5:00pm Full Benefits, Including 401K, and Generous PTO/PST (4+ weeks/yr.) Additional Language Differential Pay Available! Position Summary: Under Terros Health's policies and professional requirements, with oversight from clinical staff, the Families FIRST Care Coordinator works closely with DCS, collaborative partners and other community resources to engage patients and streamline services to remove barriers, alleviate substance use and improve the prospect of family reunification. This position reports to the Manager of Care Coordination. Duties: * Upon assignment of a new patient, conducts activities as indicated on the "New Client Checklist," as evidenced by documentation in the patient record. * Completes a Short-Term Plan with assessed patients to ensure those needing AFF services have access to treatment within three (3) business days after completion of the assessment. * Conducts a meeting or conference call with the Service Team (patient, family members, DCS worker, and other agencies providing services to the family) to discuss and finalize the Service Plan within 15 days of the comprehensive assessment. * Schedules and conducts a monthly Service Plan review with the Service Team, to monitor progress, identify completed goals or significant changes, and updates the Service Plan quarterly for submission to the DCS Specialist. * Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place. * Participates at the Child & Family Team (CFT), Adult Recovery Team (ART), Team Decision Making (TDM) Meetings, Substance Exposed Newborn Safe Environment (SENSE) Meetings, and DCS/JOBS Case Plan Staffing's. Benefits & Wellness: * Multiple medical plans - including a no premium plan for employees and their families * Multiple dental plans - including orthodontia * Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support * 4 Weeks of paid time off in the first year * Wellness program * Pet Insurance * Group life and disability insurance * Employee Assistance Program for the Whole Family * Personal and family mental and physical health access * Professional growth & development - including scholarships, clinical supervision, and CEUs * Tuition discounts with GCU and The University of Phoenix * Working Advantage - Employee perks and discounts * Gym memberships * Car rentals * Flights, hotels, movies and more * Bilingual pay differential

What You'll Do - Job Responsibilities The Care Coordinator will play a pivotal role in delivering high-quality care to our patients at Suvida Healthcare. Working closely with the Nurse Care Manager, the Care Coordinator will be responsible for conducting daily patient follow-ups, processing durable medical equipment (DME) and home health orders, triaging calls, retrieving hospital records for recently admitted patients, and performing other clinical clerical tasks within the scope of practice for high-risk patients. Additionally, the Care Coordinator will undertake other tasks as assigned by the Nurse Care Manager. Essential responsibilities consist of but not all inclusive: Conduct daily patient follow-ups for high-risk patients within the Chronic Care and Transition of Care Programs Process DME and home health orders efficiently and accurately Support inbound triage calls from patients and coordinate appropriate responses to acute patient needs Retrieve hospital records for patients recently admitted to external facilities Perform clinical clerical tasks to support the Chronic Care Program and Transition of Care Programs Assist in procedures within the Medical Assistant scope of practice for high-risk patients Collaborate closely with the Nurse Care Manager to ensure seamless patient care delivery Identify and address barriers to care for high-risk patients Coordinate patient care progression throughout the continuum, including transitions from acute and post-acute settings to home or other transitional care facilities Communicate effectively with physicians, nursing staff, and other members of the multidisciplinary care team Facilitate patient discharge planning process to optimize outcomes and satisfaction Monitor patient progress and intervene as necessary to ensure patient-focused, high-quality care Collaborate with external case managers and community resources as needed Actively participate in clinical performance improvement activities Support activities to promote closure of care gaps and attainment of Medicare HEDIS metrics Other tasks as assigned Tucson West - 1227 W St Marys Rd, Tucson, AZ 85745 What You'll Bring Knowledge, Skills, and Abilities Minimum 3 years' experience as a Medical Assistant or LPN / LVN 5 years' experience as a Medical Assistant preferred Experience in chronic care management or related field preferred Excellent interpersonal and communication skills Strong organizational and time management abilities Proficiency in Microsoft Office suite Bilingual/Bicultural (English and Spanish) required Education, Experience, Licensure, or Certification Requirements High school diploma or equivalent required Completion of a Medical Assistant program required Certification in Medical Assisting from AAMA, CCMA or any other nationally recognized body required LPN / LVN license preferred How We Work Our Culture & Core Beliefs Earn Trust Building Relationships Creating Joy Doing Right Improving Every Day Moving Forward Equal Employment Opportunity (EEO) Policy Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Requirements Minimum Requirements: Bachelor's degree in Early Childhood Education, Education, Family Studies, Child Development, or a related field required. Master's degree in Early Childhood Education, Education, Family Studies, Child Development, or a related field preferred. Experience working with young children in classroom settings is preferred. Bilingual (Spanish) preferred. Regulatory Must be at least 21 years of age. Current, unrestricted AZ driver's license with no more than two (2) minor moving violations or one (1) accident within the past three (3 years). Three (3) years of driving experience required. Must be able to pass a criminal background check. Ability to obtain and maintain an AZ DPS Level 1 fingerprint clearance card (employer provides). CPR and First Aid certification (Employer provides). Skills/Job Knowledge/Abilities: Able to establish and maintain a team atmosphere of communication and collaboration for all that reach out to the Department. Must be self-directed and be sensitive to cultural and linguistic diversity. Excellent customer service in stressful situations. Maintains a professional in appearance, communications, and actions. Excellent interpersonal communication skills. Able to recognize the need to maintain a dual focus on both relationships with participants and program activities fostering an assets or strengths-based approach. Able to apply adult learning principles and practices of multi-method instruction. Basic knowledge of developmentally appropriate early childhood educational practices for young children, typical and atypical child development, positive guidance and discipline, child-centered approaches, management in early care and education settings, and community resources related to early childhood, special needs, and services for families. Possess a high level of computer proficiency. Working Conditions/Physical Requirements (with or without accommodation): Normal office environment with multiple interruptions in person and through computer and phone. Will work outside and inside environments, as needed. Travel to outlying sites and other locations. Daily travel to childcare, home care providers, and school sites. Drives personal and/or corporate vehicle on a regular basis to perform the duties of the position. Interacts with employees and members of the public on a daily basis. High activity environment with children and educator interactions. May lift normal office equipment and materials up to 25lbs. Visual acuity to read information from computer screens, forms and to assess the wellbeing of children and participants. Able to speak clearly in conversations and general communications. Hearing ability for communication in persona, phone, and/or other electronic methods. Manual dexterity for typing and writing. Able to stoop, squat, reach, pull, push, stretch, ascend and descend stairs, stand and sit for long periods of time. May be required to work additional hours or days depending on circumstances. Additional Information: This is not intended to be an exhaustive list of all possible duties, skills, job knowledge, responsibilities, and/or qualifications. EBF reserves the right to revise the or to assign other duties to this position. This job description is not intended to create a contract or property right to continued employment between the employee and EBF. Easterseals Blake Foundation and Aviva are an Equal Employment Opportunity and Affirmative action employer that promotes a work environment of inclusion and diversity. We are committed to provide employment opportunities to all candidates based on their qualifications free of discrimination based on race, color, religion, national origin, sex (including pregnancy, sexual orientation or gender identity), age, disability, veteran status, genetic information, mental or physical disability, or any other characteristic protected by law. If you have any questions, require assistance or reasonable accommodations while seeking employment, please contact the Human Resource Department at ************************ or call ************. Salary Description $19-$21 based on experience and education

Mid-Cities Medical is a Service-Disabled Veteran-Owned Small Business specializing in servicing in-home medical needs for Veterans. Every effort is made to deliver World-Class Service in delivering government-approved lines of Ventilators, Portable and Stationary Oxygen Concentrator and Supplies to Veterans and their Caregivers throughout Texas, Arizona, and Southern California. Mid-Cities is looking for a self-motivated, energetic, detail oriented and caring individual who will perform oxygen equipment deliveries, provide equipment services, and ensure patients have a solid understanding of equipment operating instructions. The successful candidate will also ensure that patients are comfortable with the safe and effective use of their medical equipment. Do you have a military service record that you would like to share? If so, please include Branch of Service, Discharge Date, and Discharge Rank. Essential Duties and Responsibilities: Process high call volume - inbound and outbound calls to and from patients, family members, or medical providers. Processing order entries, up to 100 per day. Coordinate with various branches for remote printing and must be flexible between duties. Troubleshoot equipment as needed for repair or decide if damaged beyond repair. Educate patients/caregivers about oxygen, equipment, or hospital requirements/policies. Document patient records accordingly (e.g. missed appointments, prescription changes, perform patient audits, research patient files, or personal information changes to maintain file integrity. Resolve issues with the Veterans Affairs (VA) office. Run and process daily route reports. Cross-trained to function in multiple departments as needed Shift: 8a - 5pm (On site) Education and Skills: High School Diploma or higher education Brightree and Apachetta highly preferred or other windows based EMR software Ideal candidates will have 2 years of experience in patient file creation and order production Medical Chat Software experience Advanced data entry skills including: 10-Key, Typing 35 WPM Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) High Call Volume experience Multitasking is essential, you must be able to communicate effectively while document processes. Effectively uses time management skills. Benefits Hours M-F 8a -5pm. Weekends may be needed in an emergency. 401K Medical, Dental, and Vision Life Insurance and Disability Paid Holidays Paid Time Off Discretionary Employee Bonus Job requirements are subject to change and the above is not an all-inclusive list of possible functions. Skills are not necessarily listed in order of importance. Requirements Must be legally able to work in the United States. Must be able to understand and speak English fluently. Spanish is a plus. Must be able to work 8a - 5pm Shift 2 years' experience in a medical office, call center, DME, or hospital required Ability to process written and oral communication from various sources. Must be able to work on the weekends in emergency situations only. Military Retirees/Veterans and/or their Family members encouraged to apply Salary Description Starting at $17.00

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The Staff Centralized Scheduler is responsible for ensuring accurate, timely and appropriate staffing of Community Bridges Crisis, Inpatient and Transition Point facilities daily. This position will be required to have specific knowledge of the functions, services, populations, levels of care and staffing requirements for each CBI Crisis/IP/TP program. The Staff Centralized Scheduler will be required to work with multi-disciplinary teams, possess strong communication and organization skills, pay close attention to detail and be efficient. Skills/Requirements High School Diploma or GED is required. Associates Degree is preferred. Preferred: 1 year of experience working in a medical practice setting, behavioral health field, administrative role, staff scheduling or medical scheduling. Current AZ Driver's License CBI Offers an excellent benefits package! Generous PTO accrual (5 weeks!), Medical, Dental, Vision, Disability, Life, Supplemental plans Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! Reimbursement options for Licensure Very Competitive pay rates CBI is growing and expanding our services! We are experiencing tremendous growth currently. As an essential service provider, we value all our employees and their careers. For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! CBI Values your Career and have lots of growth opportunities! Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities. Our locations are all state-of-the-art facilities that provide top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Raytheon has an excellent opportunity for a Planning and Production Control Specialist who will perform as a key member of the Planning and Production Control Team supporting factories that are part of the Subsystems Make Center. You will need to be on-site for most of the time for this position. What You Will Do Coordinate interdependent activities with Supply Chain, Manufacturing, Program personnel, Quality, and Engineering Support analysis of multiple Bills of Material in a MRP system; releasing work orders and tracking material though the assembly process Coordinate with warehousing and other Hubs/Factories for parts to the floor Support new product transition to production efforts and align communication with the factory team to drive action plans Lead and participate in CORE project to accomplish continuous improvement Manage projects or processes development efforts Influence others regarding policies, practices, and procedures Influence factory and program decision making Establish inventory management processes in an evolving factory environment This role will be on site in our Tucson, AZ facility Qualifications You Must Have: Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years of experience Experience Planning and Production Control Active and transferable Secret clearance level required at time of application. U.S. government issued security clearance is required prior to start date with the ability to obtain higher clearance level or program access prior to start date. Qualifications We Value: Previous Planning and Production Control experience in a manufacturing or development environment Leadership and coaching experience Experience with CORE or continuous improvement tools and applications Experience leading teams in cost reduction/process improvement initiatives Knowledge of Integrated Planning, Demand Planning, Supply Planning, Depot, Sales and Operations Planning as well as Inventory Management Experience with MRP (Materials Requirement Planning) tools and systems Customer service background and experience What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now! (Optional) Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************ Location Info and/or Links: Tucson, AZ: ************************************************************** As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Responsible for the completion and submission of appropriate forms for patients whose health plan requires authorizations and referrals for services and/or treatment at a facility other than that of the referring physician. How will you make an impact & Requirements With nearly 30 years of experience in providing advanced primary care, CareMore APC delivers exceptional patient experiences. Compassionate clinicians take the time to understand each patient's unique health needs while also removing barriers to access. Patients trust us to receive the right personalized care where and when they need it - in our care centers, at home or virtually - to improve their health outcomes and quality of life. Primary duties may include, but are not limited to: Educates and assists patients with the authorization and referral process, referrals for specialty care or treatment, and additional clinical testing. Enters authorization into the portal scans and ensures accurate completion of authorization and referral forms. Submits completed prior authorization forms to the appropriate Utilization Management department. Maintains logbook of all authorizations and referrals submitted. Assists patients in the scheduling of appointments with the specialist or facility to which the patient has been referred and scheduling transportation, if necessary. Requirements: Requires a HS diploma Minimum of 6 months of experience processing referrals/authorizations and/or working knowledge of the referral/authorization process; or any combination of education and experience which would provide an equivalent background. Bi-lingual (English/Spanish) required in most offices. Must be able to work onsite in the office, 5 days a week from 8am-5pm. **This position is bonus eligible based on individual and company performance.** Compensation: $20.00 to $30.00

GENERAL SUMMARY: In this role, the Care Coordinator will be responsible for utilizing an integrated case management model that includes assessment, planning, implementation, and monitoring. The Care Coordinator is responsible for the management of the member's whole health and will provide the services and coordination that are needed/requested. The Care Coordinator will be responsible for encountering services within the Electronic Health Record. JOB RESPONSIBILITIES: Observe members, listen to concerns, and record the observations. Document and/or report any areas of concerns related to the member's behaviors/interactions in clinical records per policy. Supports agency's mission, goals, and management decisions. Monitor the health and safety of members, the signs, and symptoms of their mental illness, reporting any concerns to the appropriate staff in accordance with reporting policies. Exhibits professionalism and positive role modeling for members, peers, and outside groups/visitors. Ability to accurately read, record and interpret information, including assessments, measures, and diagnostic criteria. Provide services and coordination based on member needs/requests. Work effectively with the member's support system, and clinical/therapeutic groups. Act as an advocate and liaison for member's access to resources to support service plan goals. Participates in individual and team supervisions as required by licensing, agency, funding source or as requested by supervisor. May be required to transport members in personal or company vehicles. Identify appropriate providers and facilities through the continuum of care and communicate with an interdisciplinary team to develop and maintain positive working relationships with members, families, and providers. Work collaboratively with primary care health care professionals and interdisciplinary team to offer individualized assistance with improving and maintaining quality member care. Maintain and update member records, including assessments and treatment plans. Develop "individual" service plans that are time specific and action oriented. Completes progress notes using the appropriate covered service billing codes and meets engagement/unit expectations. Completes all training required by licensing, agency, and funding source or as requested by supervisor. Explore community resources to seek alternative options. Monitor and evaluate the effectiveness of the individual service plan. Responsible for following any policies, procedures, and controls established by the organization, the HIPAA Privacy Officer, and/or the HIPAA Security Officer regarding access to, protection of, and the use of the PHI. Maintains an approved schedule, and acceptable level of attendance. This position requires the ability and mobility to perform physical de-escalation techniques as necessary, and to take and pass a physical de-escalation exam. This includes the ability to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist: to lift, carry, push, and/or pull a moderate amount of weight. Performs other related duties as assigned or necessary as they relate to the general nature of the position. QUALIFICATIONS: Bachelor's degree in a field related to behavioral health, social work etc. OR Associate's degree in a field related to behavioral health, social work etc. AND 2-years related experience OR H.S diploma and 4 -years behavioral health related experience REGULATORY: Minimum 18 years of age. DPS Level I fingerprint clearance (must possess upon hire and maintain throughout employment). CPR, First Aid, AED certification, if required (must possess upon hire and maintain throughout employment). Current, valid Arizona Driver's License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements, if required. Initial current negative TB test result, if required (Employer provides). Questions about this position? Contact us at ***********.

The Referral Coordinator is responsible for the coordination, processing, and scheduling of medical referrals and prior authorizations for a variety of dermatologic and surgical services. This role supports clinic providers by ensuring referrals are completed efficiently and accurately while adhering to third-party payer requirements. The Referral Coordinator also assists with answering phones, handling appointment reschedules and recalls, and providing front desk support as needed. The ideal candidate is highly organized, detail-oriented, self-motivated, and personable, with strong communication skills and the ability to manage a high volume of referrals across multiple providers and locations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Referral Coordination & Scheduling Monitor referral requests throughout the day. Prepare and process all referral and prior authorization paperwork in a timely manner. Gather necessary patient and clinical information from the EMR or clinical team. Contact specialty clinics, insurance providers, and facilities to complete referral and pre-authorization requests. Utilize third-party payer/insurance portals and maintain detailed knowledge of insurance requirements for authorization approval. Call patients within 48 hours of the initial referral request to provide an update. Maintain and update electronic medical records (EMR) with all referral and authorization details. Patient & Administrative Support Answer incoming calls and assist with patient inquiries regarding referrals, appointments, and authorizations. Manage appointment reschedules and recalls, ensuring timely follow-up for patients. Ensure all communication with patients and external offices adheres to HIPAA regulations. Work closely with providers, medical assistants, schedulers, and front desk staff to coordinate patient care efficiently. Front Desk & Cross-Training Serve as backup for the front desk team, assisting with check-ins, check-outs, and administrative tasks when needed. Stay up to date on front desk policies and procedures to ensure seamless support when required. Other Duties as Assigned Perform additional administrative or clerical tasks as required to support Tucson Dermatology's operations. Qualifications & Requirements: Education & Experience: High school diploma or equivalent (required) Minimum 1-2 years of experience in a medical office, dermatology practice, or healthcare setting. Previous experience with medical referrals, prior authorizations, and insurance verification is highly desirable. Familiarity with CPT and ICD-10 coding is preferred. Skills & Competencies: Strong organizational and time management skills with a high level of accuracy. Excellent verbal and written communication skills. Ability to prioritize workload and handle multiple tasks efficiently. Self-motivated and able to work independently while collaborating with a team. Proficiency in electronic medical records (EMR) and scheduling systems. Strong knowledge of insurance portals, third-party payers, and authorization requirements. Personable and professional demeanor with a commitment to outstanding patient care.

Job Description The Front Desk Receptionist strives to aid the practice in achieving quality patient care and takes primary responsibility for welcoming patients and performing various administrative duties centered around patient care and appointments. The receptionist gives a vital first impression of the practice to patients and outside parties who contact us. Essential Functions: Greets all patients, vendors, and employees professionally and courteously. Assisting patients by giving one-on-one guidance on how to use the Clear Wave Kiosk. Collect and record designated co-pays, co-insurance, deductibles, and account balances upon patient checkout, issuing appropriate receipts when receiving payments. Responsible for maintaining, verifying, and updating accurate patient information such as insurance information, patient demographics, and any other pertinent information in the company's EHR system. Accountable for all incoming phone calls in a prompt and professional manner. Responsible for ensuring the accuracy and balancing of end-of-day patient payments. Responsible for patient management including, patient appointments, referrals, medical records requests, appointment reminders, and patient file management. Maintain a clean, organized, and welcoming reception area. Primary Duties: Schedule and reschedule patient appointments in a timely and accurate manner per established provider protocols. Enter and maintain pertinent patient demographics and insurance information on new and returning patients in the EMR. Coordinate and accurately complete the referral tracking log to ensure the timeliness of the referral process. Handle all communications such as Answering and monitoring the voicemail by triaging patient calls and forwarding them to the proper person when the call is outside the scope of the employee's duties. Ensuring the division's inbox is promptly being monitored and distributed. Respond to medical records requests for patients and providers while properly applying HIPPA standards. Create appointment reminders. Receive and distribute all incoming mail, faxes, and special deliveries. Maintain the accuracy of outgoing mail. Assist patients with the entire check-in and check-out process ensuring their visit meets company standards and expectations. Knowledge, Skills, and Abilities: Strong knowledge of EHR and Microsoft software. Knowledge of medical terminology. Excellent communication and interpersonal skills. Excellent problem-solving skills. Ability to speak to patients confidentially and compassionately. Ability to de-escalate unwanted situations. Work Environment May require occasional travel or overtime. Work is performed in a professional healthcare setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Possible exposure to communicable diseases, blood-borne pathogens, and toxic substances in the work environment. Physical Demands Ability to lift and move medical equipment and supplies up to 25 pounds. Extended periods of standing and walking. Manual ability for handling and working with office equipment. Ability to assist and communicate with patients. Education Education: High School Diploma or GED required Preferred Education: Additional Healthcare Administration education/certification. Experience Experience: 2 years of experience in a healthcare or clinical office setting. Preferred experience: Previous experience in an OB/GYN office setting. Must be fluent in Spanish. Must have understanding of medical terminology. Powered by JazzHR DYEos9VV7U

Job DescriptionSalary: $15-$18 Front Office Receptionist (No Experience Required Training Provided | Excellent Customer Service a Must) Start Your Career in Healthcare with Arizona Eye Consultants Do you enjoy helping people, providing excellent customer service, and staying organized in a team environment? If so, a career as a Front Office Receptionist at Arizona Eye Consultants may be the perfect opportunity to begin your journey in the medical field. We provide hands-on training, so no prior experience is required. This entry-level role is an excellent first step into healthcare administration and offers the chance to grow with the largest eye care practice in Southern Arizona. About Us Founded in 2001 by Dr. Sean McCafferty, Arizona Eye Consultants is a multi-specialty Ophthalmology and Optometry practice serving Tucson with: 16 providers across 4 locations Over 100 dedicated employees Specialties including glaucoma, cataracts, pediatric ophthalmology, and specialty contact lenses We are committed to providing the highest quality care and are looking for hardworking, reliable, and compassionate team members to help us serve our community. We offer a competitive benefits package, including: Medical, dental, and vision insurance 401(k) retirement plan Paid time off (PTO) and holiday pay for full-time employees Note: Travel among our Tucson locations may be required. Education & Experience High school diploma required; some college preferred Experience in a professional, customer-focused environment preferred Essential Skills & Abilities Excellent communication and interpersonal skills Empathy and concern for patients needs Strong organizational skills and attention to detail Ability to work effectively as part of a team Computer literacy and ability to learn new systems quickly Why Join Us? No prior experience required we provide full training Growth opportunities in a large and respected medical practice Be part of a supportive team dedicated to helping patients and their families Apply today and start your career in healthcare with Arizona Eye Consultants!

Job Description PLEASE NOTE - This position may require temporarily relocation to other TONHC Facilities: Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center. Performs various specialized medical records tasks, including obtaining pertinent information to register patients and resolve problems according to established criteria. Scope of Work: This position is located within the TONHC Hospital and Health Centers. The work involves performing various related steps, processes, or methods such as compiling, recording and reviewing medical record data. The incumbent is under the general supervision of the Supervisor or designee. Essential Duties and Responsibilities: Interview patients to obtain pertinent registration information such as demographic, insurance information, and authorization to bill all alternate resources for health care. Determines the eligibility of patients who have not previously been treated at the health center by using TONHC guidelines. This includes interviewing patients to establish a new health record; obtains the certificate of Indian blood and other proof of tribal membership. Identifies and obtains authorization for those patients whose health benefits require prior authorization. Obtains patient's signature and files necessary forms related to release of medical information, privacy rights, patient rights. Accurately maintains third-party information in the RPMS Patient Registration Medicaid/AHCCCS, Private Insurance system. Obtains photocopies of private insurance health cards and explains why the TONHC can lawfully bill for services provided to patients (PL-100-713). Reestablishes medical records for inactivated patients' charts. Assembles the medical record according to TONHC guidelines. Enter registration information into the patient registration system (RPMS). Check all medical records that are pulled daily for completeness and accuracy. Maintains the medical record in strict confidence, assuring information from the record is disclosed in conformance with applicable policies of TONHC and the State of Arizona. Schedules appointments for physicians, consultants, specialty clinics, transportation, and special procedures performed at other facilities. Coordinates appointments for timeliness to avoid conflicts in inpatient treatment and to meet the schedule of clinics, transportation, and other services. Works daily with transportation to coordinate patient arrival and physician's time with the patient. Verifies alternate resources and assures the medical record is complete and accurate before transfer. Searches the patient's record for specific information to determine the physician's plan of care and the need for lab or x-ray information. Assists with the continuity and quality of care through constant monitoring of patient appointments and follow-up. Maintains computer-generated lists of all patients seen in special clinics; monitors and reports no-show patients monthly. Aggressively follows up on all missed appointments through the use of letters and referrals. Receives all incoming telephone calls for the health center; utilizes knowledge of the organization, programs, operations, and procedures to make proper disposition of inquiries. Initiates calls or contacts as directed to obtain or furnish information; observes confidentiality rules in retaining and disseminating information. Provides management and other administrative reports as required according to established schedule and format. Complies with internal controls policies and standards. Assists with implementing the TONHC policies and developing procedures to carry out the patient registration function. Participates in performance improvement teams and other committees as assigned. Contributes to a team effort and performs other job-related duties as assigned. Knowledge, Skills, and Abilities: Knowledge of the Tohono O'odham culture, customs, and traditions. Knowledge of applicable federal, state, tribal laws, regulations, and requirements. Knowledge of medical terminology and usages, covering the full range of general medical, surgical, pharmaceutical, hospital terms, medical abstracts, and abbreviations. Knowledge of medical records management processes and procedures, including medical forms and formats. Knowledge of physiology, major anatomical systems, and related disease processes. Knowledge of legal regulations and requirements on confidentiality, specifically to the Privacy Act of 1974 and Health Insurance Portability and Accountability Act of 1996 (HIPAA). Knowledge of the Freedom of Information Act (FROIA) and the Drug and Alcohol Abuse Resolution. Knowledge of performance improvement activities and tools to participate with the Quality First team in identifying and improving processes. Knowledge of, and the ability to use, the Resources and Patient Information Management System (RPMS) and Electronic Health Record (EHR). Knowledge of TONHC Internal Controls policy and standards for patient registration. Skill in operating various word-processing, spreadsheets, and database software programs. Skill in providing superior customer service to external and internal customers. Skill in reviewing, checking, preparing, and maintaining written and computer files. Ability to establish and maintain positive and effective working relationships with other employees and the general public. Ability to organize and plan work. Ability to work with standardized medical records procedures, regulations, methods, and requirements to perform a full range of medical records clerical assignments. Ability to communicate efficiently and effectively both verbally and in writing. Ability to work independently, use sound judgment, and meet deadlines. Ability to provide accurate reports. Minimum Qualifications: High School Diploma or General Education Diploma; and six months work experience in patient registration, maintenance of medical records, or an equivalent combination of training, education, and work experience closely related to patient registration and the maintenance of medical records. Licenses, Certifications, Special Requirements: Must type 40 WPM. Must successfully complete a Medical Terminology course. Must have certification in Healthcare Cardio Pulmonary Resuscitation (CPR) and Automated External Defibrillator (AED). Upon recommendation for hire, a criminal background and a National FBI fingerprint check are required to determine suitability for employment, including a 39-month driving record. May require possessing and maintaining a valid driver's license (no DUIs or major traffic citations within the last three years). If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles. Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham language and English as a condition of employment.

Grow Your Career in One of the Most Advanced Digital Labs in the U.S. Join a high-tech, fast-growing dental lab where you'll work with EXOCAD, full-arch workflows, and cutting-edge materials. At JB Dental Lab, your work directly impacts patients' lives - and your skills will grow quickly in a supportive, team-focused environment. Why You'll Love Working Here Advanced Technology: Modern digital lab, EXOCAD-driven workflow Full Benefits: Medical, dental, vision, life, PTO, and 401(k) match Supportive Culture: Family-oriented, collaborative, quality-first Position Overview: The Front Office Receptionist will be responsible for providing exceptional front desk support and customer service in a dental manufacturing lab setting. Your primary role will be to greet and assist visitors, answer phone calls, direct calls to the correct departments, and provide general administrative support. Your knowledge in dental lab terminology is imperative. Your friendly demeanor, excellent communication skills, and attention to detail will contribute to the smooth operation of our lab and ensure a positive experience for our clients. Key Responsibilities: Managing Phone Calls: Answer incoming calls promptly and courteously. Respond to inquiries, provide information, and transfer calls to the relevant individuals. Take accurate messages and ensure they are delivered promptly. Communication Coordination: Liaise with clients, dental offices, and lab personnel to ensure clear and effective communication. Relay important messages, updates, and requests accurately and promptly. Greeting and Welcoming Visitors: Welcome clients, vendors, and other visitors with a warm and professional demeanor. Direct them to the appropriate department or personnel and ensure a comfortable and welcoming atmosphere in the reception area. Scanning documents and data entry Invoicing and Billing Administrative Support: Assist with various administrative tasks, including data entry, filing, document preparation, and maintaining records. Help with inventory management and order office supplies as needed. Customer Service: Provide exceptional customer service by addressing client inquiries, concerns, and requests in a friendly and professional manner. Ensure clients feel valued and supported throughout their interactions with the lab. Office Maintenance: Keep the reception area clean, organized, and presentable. Monitor and maintain office supplies, including brochures, forms, and informational materials. Confidentiality and Security: Maintain strict confidentiality regarding client information and proprietary lab procedures. Adhere to security protocols to ensure the safety and privacy of sensitive data. Shipping and Receiving Other duties that may be assigned. Qualifications Qualifications and Skills: High school diploma or equivalent. Dental Industry Experience- MUST HAVE. Previous experience as a receptionist or in a customer service role is preferred. Excellent verbal and written communication skills. Proficient in using phone systems, computers, and office software (e.g., Microsoft Office Suite, scheduling software). Strong organizational and multitasking abilities. Attention to detail and accuracy in data entry and record keeping. Ability to handle stressful situations calmly and professionally. Knowledge of dental terminology and procedures is a plus.

Bilingual Front Office Receptionist - General Dentistry 4 Kids (Prince) General Dentistry 4 Kids is offering a full-time opportunity as a Bilingual Front Office Receptionist at our Prince office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community. Why Join Us? Modern, kid-friendly facility designed for comfort and efficiency Cutting-edge technology combined with a compassionate care approach A supportive network that encourages growth into leadership roles The chance to make a meaningful impact on children s health while advancing in your career journey Summary of Essential Job Functions Greet, check-in patients, and schedule appointments Verify insurance eligibility Answer and manage incoming calls Register new patients Maintain and update patient information in the data system in compliance with privacy and security regulations Safeguard patient privacy and confidentiality Monitor and maintain dental office supplies Update patient education materials and maintain a professional reception area At a Glance Language Requirements: Must be Bilingual Experience Required: 1+ years of Dental or Healthcare Receptionist experience Job Type: Full-time Compensation and Schedule Salary: $16+ depending on experience Bonus Pay: up to $300 additional per month Schedule: On-site. Monday - Friday Benefits That Support You Personally and Professionally At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include: Health Coverage - Medical, dental, vision, and basic life insurance. Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance. Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP). Financial Security - 401(k) retirement plan with company match to help you plan for the future. Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days. Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!

GENERAL SUMMARY: In this role, the Care Coordinator will be responsible for utilizing an integrated case management model that includes assessment, planning, implementation, and monitoring. The Care Coordinator is responsible for the management of the member's whole health and will provide the services and coordination that are needed/requested. The Care Coordinator will be responsible for encountering services within the Electronic Health Record. JOB RESPONSIBILITIES: Observe members, listen to concerns, and record the observations. Document and/or report any areas of concerns related to the member's behaviors/interactions in clinical records per policy. Supports agency's mission, goals, and management decisions. Monitor the health and safety of members, the signs, and symptoms of their mental illness, reporting any concerns to the appropriate staff in accordance with reporting policies. Exhibits professionalism and positive role modeling for members, peers, and outside groups/visitors. Ability to accurately read, record and interpret information, including assessments, measures, and diagnostic criteria. Provide services and coordination based on member needs/requests. Work effectively with the member's support system, and clinical/therapeutic groups. Act as an advocate and liaison for member's access to resources to support service plan goals. Participates in individual and team supervisions as required by licensing, agency, funding source or as requested by supervisor. May be required to transport members in personal or company vehicles. Identify appropriate providers and facilities through the continuum of care and communicate with an interdisciplinary team to develop and maintain positive working relationships with members, families, and providers. Work collaboratively with primary care health care professionals and interdisciplinary team to offer individualized assistance with improving and maintaining quality member care. Maintain and update member records, including assessments and treatment plans. Develop “individual” service plans that are time specific and action oriented. Completes progress notes using the appropriate covered service billing codes and meets engagement/unit expectations. Completes all training required by licensing, agency, and funding source or as requested by supervisor. Explore community resources to seek alternative options. Monitor and evaluate the effectiveness of the individual service plan. Responsible for following any policies, procedures, and controls established by the organization, the HIPAA Privacy Officer, and/or the HIPAA Security Officer regarding access to, protection of, and the use of the PHI. Maintains an approved schedule, and acceptable level of attendance. This position requires the ability and mobility to perform physical de-escalation techniques as necessary, and to take and pass a physical de-escalation exam. This includes the ability to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist: to lift, carry, push, and/or pull a moderate amount of weight. Performs other related duties as assigned or necessary as they relate to the general nature of the position. QUALIFICATIONS: Bachelor's degree in a field related to behavioral health, social work etc. OR Associate's degree in a field related to behavioral health, social work etc. AND 2-years related experience OR H.S diploma and 4 -years behavioral health related experience REGULATORY: Minimum 18 years of age. DPS Level I fingerprint clearance (must possess upon hire and maintain throughout employment). CPR, First Aid, AED certification, if required (must possess upon hire and maintain throughout employment). Current, valid Arizona Driver's License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements, if required. Initial current negative TB test result, if required (Employer provides). Questions about this position? Contact us at ***********.

Supervisor: General Manager Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy. Essential Functions: Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Maintains a high level of professional appearance and demeanor. Maintain the highest level of confidentiality in all areas. Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers. Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests. Demonstrate good communication skills and convey information and ideas. Ability to perform basic math, and understand financial information. Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security. Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis. Uses persuasive selling techniques to sell rooms and promote all marketing programs. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests. Responsible for key control. Issues and receives both room keys and master keys. Process all lost and found items according to policy. Have basic knowledge of how to operate computer equipment, including Microsoft Office suite. Assist in training of new staff. Participates in and supports a positive, enjoyable work environment. Holds an understanding of hotel products and services (i.e., food and beverage, recreation) Performs other duties as assigned.

Terros Health is pleased to share an exciting and challenging opportunity for a Families FIRST - Care Coordinator in at our Campbell Ave Counseling Center in Tucson, AZ. Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need. The Families FIRST program at Terros Health assists families involved with the Department of Child Safety. Working as part of a team, the Care Coordinator will impact the lives of families trying to overcome the barrier of substance abuse to reach family reunification and self-sufficiency. This individual will work closely with DCS, the clinical team and other providers to coordinate and help families be successful in their DCS case plans. Part of their responsibility is to provide monthly meetings to assure that goals are being set and achieved. They will also empower families by providing resources and skills to show stability in their homes. The individual will need to be professional, friendly, a self-starter, organized, and compassionate. Terros Health is hiring a Families FIRST - Care Coordinator at our Campbell Ave Counseling Center in Tucson, AZ. Location: 3385 N Campbell Ave, Tucson, AZ 85719 Full-Time, Employed Mon-Fri, 8:30am - 5:00pm Full Benefits, Including 401K, and Generous PTO/PST (4+ weeks/yr.) Additional Language Differential Pay Available! Position Summary: Under Terros Health's policies and professional requirements, with oversight from clinical staff, the Families FIRST Care Coordinator works closely with DCS, collaborative partners and other community resources to engage patients and streamline services to remove barriers, alleviate substance use and improve the prospect of family reunification. This position reports to the Manager of Care Coordination. Duties: Upon assignment of a new patient, conducts activities as indicated on the “New Client Checklist,” as evidenced by documentation in the patient record. Completes a Short-Term Plan with assessed patients to ensure those needing AFF services have access to treatment within three (3) business days after completion of the assessment. Conducts a meeting or conference call with the Service Team (patient, family members, DCS worker, and other agencies providing services to the family) to discuss and finalize the Service Plan within 15 days of the comprehensive assessment. Schedules and conducts a monthly Service Plan review with the Service Team, to monitor progress, identify completed goals or significant changes, and updates the Service Plan quarterly for submission to the DCS Specialist. Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place. Participates at the Child & Family Team (CFT), Adult Recovery Team (ART), Team Decision Making (TDM) Meetings, Substance Exposed Newborn Safe Environment (SENSE) Meetings, and DCS/JOBS Case Plan Staffing's. Benefits & Wellness: Multiple medical plans - including a no premium plan for employees and their families Multiple dental plans - including orthodontia Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support 4 Weeks of paid time off in the first year Wellness program Pet Insurance Group life and disability insurance Employee Assistance Program for the Whole Family Personal and family mental and physical health access Professional growth & development - including scholarships, clinical supervision, and CEUs Tuition discounts with GCU and The University of Phoenix Working Advantage - Employee perks and discounts Gym memberships Car rentals Flights, hotels, movies and more Bilingual pay differential Qualifications An associates degree in human service or behavioral health field, and at least three years of related experience including working with multi-problem families in the field of substance abuse, child welfare, or behavioral health; or A bachelor's degree or higher in a human service or behavioral health field. Excellent oral and written communication skills. Knowledge in use of Electronic Health Record; NextGen a plus. Working knowledge of the child welfare/child safety system. Must have or be able to attain CPR/First Aid certification within 60 days of assuming role. Must pass background check in accordance with Terros Health and DCS requirements which includes, but is not limited to, no probation or parole within the last 10 years. Must be able to pass the Arizona Department of Child Safety Direct Service Central Registry Clearance without any disqualifying events. Must have valid Arizona driver's license, be 22 years of age, with minimum 3 years driving experience and meet requirements of Terros Health's driving policy. Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role. Must pass a TB Test. Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PLEASE NOTE - This position may require temporarily relocation to other TONHC Facilities: Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center. Performs various specialized medical records tasks, including obtaining pertinent information to register patients and resolve problems according to established criteria. Scope of Work: This position is located within the TONHC Hospital and Health Centers. The work involves performing various related steps, processes, or methods such as compiling, recording and reviewing medical record data. The incumbent is under the general supervision of the Supervisor or designee. Essential Duties and Responsibilities: Interview patients to obtain pertinent registration information such as demographic, insurance information, and authorization to bill all alternate resources for health care. Determines the eligibility of patients who have not previously been treated at the health center by using TONHC guidelines. This includes interviewing patients to establish a new health record; obtains the certificate of Indian blood and other proof of tribal membership. Identifies and obtains authorization for those patients whose health benefits require prior authorization. Obtains patient's signature and files necessary forms related to release of medical information, privacy rights, patient rights. Accurately maintains third-party information in the RPMS Patient Registration Medicaid/AHCCCS, Private Insurance system. Obtains photocopies of private insurance health cards and explains why the TONHC can lawfully bill for services provided to patients (PL-100-713). Reestablishes medical records for inactivated patients' charts. Assembles the medical record according to TONHC guidelines. Enter registration information into the patient registration system (RPMS). Check all medical records that are pulled daily for completeness and accuracy. Maintains the medical record in strict confidence, assuring information from the record is disclosed in conformance with applicable policies of TONHC and the State of Arizona. Schedules appointments for physicians, consultants, specialty clinics, transportation, and special procedures performed at other facilities. Coordinates appointments for timeliness to avoid conflicts in inpatient treatment and to meet the schedule of clinics, transportation, and other services. Works daily with transportation to coordinate patient arrival and physician's time with the patient. Verifies alternate resources and assures the medical record is complete and accurate before transfer. Searches the patient's record for specific information to determine the physician's plan of care and the need for lab or x-ray information. Assists with the continuity and quality of care through constant monitoring of patient appointments and follow-up. Maintains computer-generated lists of all patients seen in special clinics; monitors and reports no-show patients monthly. Aggressively follows up on all missed appointments through the use of letters and referrals. Receives all incoming telephone calls for the health center; utilizes knowledge of the organization, programs, operations, and procedures to make proper disposition of inquiries. Initiates calls or contacts as directed to obtain or furnish information; observes confidentiality rules in retaining and disseminating information. Provides management and other administrative reports as required according to established schedule and format. Complies with internal controls policies and standards. Assists with implementing the TONHC policies and developing procedures to carry out the patient registration function. Participates in performance improvement teams and other committees as assigned. Contributes to a team effort and performs other job-related duties as assigned. Knowledge, Skills, and Abilities: Knowledge of the Tohono O'odham culture, customs, and traditions. Knowledge of applicable federal, state, tribal laws, regulations, and requirements. Knowledge of medical terminology and usages, covering the full range of general medical, surgical, pharmaceutical, hospital terms, medical abstracts, and abbreviations. Knowledge of medical records management processes and procedures, including medical forms and formats. Knowledge of physiology, major anatomical systems, and related disease processes. Knowledge of legal regulations and requirements on confidentiality, specifically to the Privacy Act of 1974 and Health Insurance Portability and Accountability Act of 1996 (HIPAA). Knowledge of the Freedom of Information Act (FROIA) and the Drug and Alcohol Abuse Resolution. Knowledge of performance improvement activities and tools to participate with the Quality First team in identifying and improving processes. Knowledge of, and the ability to use, the Resources and Patient Information Management System (RPMS) and Electronic Health Record (EHR). Knowledge of TONHC Internal Controls policy and standards for patient registration. Skill in operating various word-processing, spreadsheets, and database software programs. Skill in providing superior customer service to external and internal customers. Skill in reviewing, checking, preparing, and maintaining written and computer files. Ability to establish and maintain positive and effective working relationships with other employees and the general public. Ability to organize and plan work. Ability to work with standardized medical records procedures, regulations, methods, and requirements to perform a full range of medical records clerical assignments. Ability to communicate efficiently and effectively both verbally and in writing. Ability to work independently, use sound judgment, and meet deadlines. Ability to provide accurate reports. Minimum Qualifications: High School Diploma or General Education Diploma; and six months work experience in patient registration, maintenance of medical records, or an equivalent combination of training, education, and work experience closely related to patient registration and the maintenance of medical records. Licenses, Certifications, Special Requirements: Must type 40 WPM. Must successfully complete a Medical Terminology course. Must have certification in Healthcare Cardio Pulmonary Resuscitation (CPR) and Automated External Defibrillator (AED). Upon recommendation for hire, a criminal background and a National FBI fingerprint check are required to determine suitability for employment, including a 39-month driving record. May require possessing and maintaining a valid driver's license (no DUIs or major traffic citations within the last three years). If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles. Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham language and English as a condition of employment.