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Patient care coordinator jobs in Union, NY

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  • Centralized Scheduler - Central Scheduling - Full Time

    Guthrie 3.3company rating

    Patient care coordinator job in Sayre, PA

    The Guthrie Clinic works with the communities we serve to help each person attain optimal, life‐long health and well‐being. The Centralized Scheduler will provide the highest quality patient care consistent with Guthrie's Vision of Improving Health through Clinical Excellence and Compassion; Every Patient. Every time. As a first point of contact for most patients, the Centralized Scheduler provides direct, daily operational support in a manner consistent with The Guthrie Clinic's Service Excellence Standards. The Centralized Scheduler will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Performing all centralized scheduling services and procedures (as assigned), including scheduling, pre‐registration, cancellation and insurance and benefits verification. Maintaining and applying detailed knowledge of Patient Access workflows and the centralized scheduling and registration system in order to address patient inquiries about scheduling, pre‐registration, cancellation, insurance and benefits verification/billing/payments, and any self‐pay/personal financial liabilities. Education, License & Cert: High school graduate or GED required. Experience: Prior healthcare customer service, scheduling, insurance billing and payment knowledge. Two years previous healthcare experience. Previous experience using or implementing Epic. Ability to use Windows programs such as MS Word and other software packages with knowledge of medical terminology. Excellent written, verbal communication and interpersonal skills. Strong typing skills and proper phone etiquette. Ability to make independent judgment decisions about the data being gathered Essential Functions: 1. Perform scheduling, pre‐registration, cancellation, and insurance and benefits verification and patient payment collection and all other centralized scheduling duties in compliance with customer service standards. 2. Strong customer service skills to ensure quality phone calls with the patients. 3. Execute front‐end centralized collection of all patient insurance benefits information to ensure accurate payment of services as well as educate patients on copays and previous balances. Schedule patients with financial counselors for assistance when appropriate or get patient to a customer representative to learn more about their balance. 4. Develop strong working relationships with physician offices, non‐centralized scheduling and registration areas, ancillary coding, and other areas as needed to ensure appropriate and effective communication and coordination of service delivery. 5. Assist patients with enrollment of my chart or any issues related to my chart and educate on the capabilities. 6. Adhere to all relevant policies and procedure as outlined by direct report. 7. Meet productivity, quality requirements and service goals as outlined in the performance expectations. 8. Function as a team member to assist other centralized schedulers with tasks as needed including assisting in training of all employees as assigned. 9. Communicate to direct report all centralized scheduling obstacles, concerns and system deficiencies impacting the team and provide support in dealing with complex issues. 10. Complete special projects, make outbound calls to schedule from referrals/orders, enter in orders and referrals, assist with conversational messaging with patient or work queues as assigned. 11. Operate and utilize the Epic System while staying current and learning new skills as needed to perform all aspects of the position. Other Duties: 1. Assist and participate in departmental meetings when needed. 2. Support the Guthrie Clinic's system‐wide vision and goals of central scheduling. 3. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position The pay ranges from #17.06-26.61 Rev. 2-2-2024
    $27k-35k yearly est. 3d ago
  • ESD Care Coordinator

    Ny United Health Services

    Patient care coordinator job in Norwich, NY

    Position OverviewReporting to the Service Line Manager of the ESD, the Care Coordinator serves as an important connection between CMH Emergency Services, and the coordination of patient care with other CMH services, such as Primary, Specialty, and Ancillary services. The position will provide care and case management services to individual patients and their families, and directly manage the scheduling of appointments with other CMH services to ensure successful coordination of patient care. Primary Department, Division, or Unit: Emergency Department, UHS Chenango Memorial Hospital Primary Work Shift: Day Rotational Regular Scheduled Weekly Hours: 40 Compensation Range: $26.13 - $40.53 per hour, depending on experience ----- Job Responsibilities Directly manage the scheduling of appointments out of the ESD to and with CMH Primary Care and Specialty Care services. Assist in facilitating Chenango Memorial's strategic objectives for population health improvement. Outreach to and engage with UHS Chenango Memorial patients for care coordination/care management, documenting efforts as required in electronic medical records via EPIC. Interface with community partners and clinical teams to help meet both the medical and socio-economic needs of the patient and their families. Assist patients in connecting to UHS providers and community resources by identifying barriers to healthcare goals on both an individual and community cohort basis. Address patients' social determinants of health to produce better health outcomes. Education/Experience Minimum Required: Associate's degree in health or communications related field of study. Preferred: 3 years or equivalent experience in community outreach, health education, population health or related field. In-depth understanding of the local health care system and community health needs, and a passion for the advocacy of health and wellness. License/Certification Minimum Required: Not Applicable Preferred: Not Applicable ----- Why You'll Love Working at UHS At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life. A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
    $26.1-40.5 hourly Auto-Apply 7d ago
  • Patient Care Coordinator - Binghamton

    Vireo Health 4.2company rating

    Patient care coordinator job in Binghamton, NY

    Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community. As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together. What the role is about: * Maintains and safeguards entrusted confidential information; maintains vigilance for patient medication safety. * Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis. * Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges. * Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries. Facilitates thorough and accurate input of patient and provider demographic information in seed-to-sale software system. * Maintains cash register and accountability for assigned drawer; completes opening/closing procedures as assigned. * Complies with state law and all regulations and provides oversight for overall dispensary compliance under the supervision of a licensed pharmacist. Understands and stays up to date on state regulations pertaining to medical cannabis. * Participates in recordkeeping and reporting necessary for State Compliance. * Attends staff meetings, continuing education, as directed. * Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing. * Assists patients and caregivers through the dispensary process/experience. * Educates patients on the proper use and storage of medical cannabis medications. * Follows the Green Goods customers service model. * Works with supervisors to set and accomplish goals. * Completes opening/closing procedures as assigned. * Responds to all patient communication platforms (Text, Emails, Voicemail, ETC.) * Troubleshoots to solve patient issues regarding the usage of their cannabis products. * Performs other duties as assigned. What impact you'll make: * A high school diploma and 1-3 years' experience in a retail environment * Proficiency with MS Office required * Experience working in a fast-paced retail setting is preferred. * Excellent communication skills, verbal and written. * Ability to work in a team environment, as well as independently. * Ability to handle multiple tasks simultaneously. * Ability to work in a fast-paced environment. * Adaptable to change in the work environment. * Must be able to stand for long periods. * Flexible availability including but not limited to weekends and evenings. Starting Union Pay: $18.50/hr Why Choose Vireo Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture. At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives. Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together. A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *******************
    $18.5 hourly 34d ago
  • Patient Service Representative - Cayuga Primary Care - Ithaca Mall

    Cayuga Health System 4.7company rating

    Patient care coordinator job in Ithaca, NY

    Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. Patient Services Representative is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties often include supporting the physicians and/or mid-level providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice. Roles and Responsibilities: Check in patients upon arrival Verify/update patient demographics Collect outstanding balances and co-pays Take messages and triage phone calls Verifying insurances Required Skills and Experience: Good time management and prioritization skills High school diploma or equivalent Preferred Skills and Experience: Previous medical office experience preferred College-level training/education in a healthcare support field preferred Previous EMR use/training helpful Physical Requirements: 90% sitting 10% standing Location and Travel Requirements: Onsite - Ithaca Mall, 40 Catherwood Rd Ithaca, NY 7:30 am - 5:30 pm M-F Pay Range Disclosure: $15-$23.50 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at **********************************.
    $15-23.5 hourly Easy Apply 60d+ ago
  • Patient Liaison

    Azend Pharma

    Patient care coordinator job in South Hill, NY

    Benefits: Travel Stipend 401(k) matching Bonus based on performance Health insurance Paid time off As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to facilitate the timely processing, approval, and ensuring dispensing of prescribed medications. This role requires a blend of clinical knowledge, communication skills, and organizational and sales acumen. You will support patients referred from medical offices by assisting with prescription clarifications, benefits coordination, and addressing medication access issues. Additionally, you will cultivate strong relationships with prescribers and insurance providers to ensure seamless care and optimal outcomes for patients. You will act as a relationship manager for medical providers and their offices. You will proactively build and maintain trusted partnerships, encouraging them to refer new patients and strengthening ongoing collaboration to ensure positive outcomes for all parties. Responsibilities Serve as a liaison between specialty pharmacies, prescribers, and insurance providers to ensure seamless access to prescribed medications and clarify any prescription-related needs. Monitor market trends and competitor activity to adjust strategies, identify potential growth areas, and implement best practices for marketing and patient access. Focus on sales/marketing efforts to promote the pharmacy's services and secure referrals from providers, contributing to growth in patient enrollment and medication access. Utilize sales strategies to target and expand market presence, identify new opportunities, and increase awareness of the pharmacy's offerings among key stakeholders in the healthcare ecosystem. Provide exceptional customer service, ensuring that both internal and external customers (patients, providers, pharmacy staff) receive timely and accurate support. Maintain frequent communication with patients, providers, and pharmacies, clarifying prescription orders and resolving any issues. Coordinate efforts with providers and specialty pharmacies to improve patient turnaround times and ensure optimal medication access. Manage and prioritize multiple initiatives, resolving complex cases independently and efficiently, while maintaining a focus on customer satisfaction and outcomes. Leverage marketing tactics, including digital communication, educational resources, and outreach, to effectively promote the pharmacy's services and increase patient engagement. Requirements Preferred experience in a health care setting, preferably within a specialty pharmacy environment. Strong understanding of medication administration processes and patient care standards. Familiarity with medical terminology related to pharmacy practices, medications and prior authorization process. Previous experience as a pharmacy technician is highly desirable. Excellent communication skills with the ability to build rapport with healthcare professionals and patients alike. Ability to work independently and as part of a collaborative team focused on enhancing patient service. Commitment to ongoing professional development in the field of specialty pharmacy. Qualifications: High School Diploma or GED required Associate or bachelor's degree preferred 1+ years of pharmacy/medical work experience or related field Strong customer service, communication, and sales skills Proven ability to manage multiple accounts and projects independently Understanding of product and payer reimbursement landscapes Ability to work collaboratively with a variety of stakeholders, including medical offices, pharmacies, and insurance companies Valid driver's license required Must be willing and able to drive from office to office within the assigned area (TBD) Preferred Skills: Previous experience in sales, marketing, or customer relationship management within the healthcare industry Familiarity with women's health and diabetes management is a plus Job Type: Full Time On-site Schedule: Monday to Friday 40 Hours weekly Pay Rate: Bi-weekly $22-30 hourly (based on experience) Benefits: Paid time Off Medical Insurance 401k (Matching) Travel Stipend Quarterly Bonus Location: Piscataway NJ Compensation: $22.00 - $30.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. At Azend Pharma, we bring together a team of experienced pharmacy consultants with over 50 years of independent pharmacy experience. We combine industry knowledge, innovation, and a personalized approach to deliver results that exceed expectations. We specialize in empowering pharmacies to reach new heights of success through comprehensive pharmacy management consulting services. Our mission is to pioneer a future where every patient receives exceptional care. Through the relentless pursuit of operational excellence, the integration of cutting-edge innovations, and a steadfast commitment to continuous advancement, we aspire to redefine the standard of healthcare excellence worldwide.
    $22-30 hourly Auto-Apply 60d+ ago
  • Patient Service Representative

    Zoll Lifevest

    Patient care coordinator job in Binghamton, NY

    Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 1i2F1IBYBN
    $33k-39k yearly est. 26d ago
  • Patient Financial Advocate

    Firstsource Solutions 4.3company rating

    Patient care coordinator job in Owego, NY

    FULL-TIME ENTRY LEVEL Shift: Monday to Friday 8:00 AM to 4:30 PM GREAT WAY TO GET HANDS ON EXPERIERENCE! PLENTY OF OPPROTUNITIES FOR GROWTH! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the Emergency Room Department. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Document the results of the screening in the onsite tracking tool and hospital computer system. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Bilingual in English and Spanish preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Medical screenings and vaccinations are required for this position. Working on holidays or odd hours may be required at times. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. Firstsource Solutions USA, LLC
    $35k-43k yearly est. 60d+ ago
  • Family Health Network Care Coordinator

    Forward Leading IPA

    Patient care coordinator job in Cortland, NY

    Job Title: Family Health Network Care Coordinator Reports to: FLIPA Community Health Worker Supervisor and Family Health Network Chief Strategy Officer will be In-Person located in Cortland NY ******* Social Care Network Summary: TheNew York State Department of Healthhas established Social Care Networks (SCNs)as part of the1115 Waiver Demonstration Amendment, The SCNs aim is to enhance the delivery of social care services to Medicaid membersby coordinating efforts amongcommunity-based organizations (CBOs) and other health care partners to create a more resilient, flexible, and accessible social care system that reduces health disparities and advances health equity. The SCN will collaborate with CBOs and other health care partners, leveraging shared data and technology to coordinate social care services for Medicaid members to improve access, ensure reliable and timely referrals, streamline and track navigation and completed referrals in closed loop systems and enhance collaboration between social care service providers and other regional partners. Job Summary: This position is responsible for establishing trusting relationships with patients while providing support in navigating and accessing resources and engaging patients in goal-driven care. The Care Coordinator systematically identifies, assesses, refers, and monitors high-need individuals to ensure access to essential services while supporting providers and the Care Team through an integrated approach to care management and community outreach. This position is funded through March 2027. Organizational Overview: Forward Leading IPA (FLIPA) is a nonprofit membership association of safety net providers working in partnership to provide the highest quality integrated healthcare to historically underserved populations in Upstate New York since 2017. FLIPA is renowned for its commitment to integrating primary care, behavioral health, and social care needs. Our growing membership serves individuals across Upstate NY and includes federally qualified health centers (FQHCs), behavioral health providers, and a rural health network consisting of eight county public health departments. Equal Employment Opportunity Statement: At Forward Leading IPA (FLIPA), we deeply value diversity in background, experience, and thought. We are committed to creating an environment of belonging where all qualified applicants are encouraged to apply and will receive equal consideration for employment. We do not discriminate based on race, color, religion, age, sex, gender identity or expression, national origin, disability status, veteran status, or any other characteristic protected by federal, state, or local laws. We believe that fostering spaces of belonging and advancing health equity begins with a workforce that reflects the diverse communities we serve. We actively promote equity of opportunity and strive to ensure that each team members unique skills, talents, and potential are recognized and valued. We are dedicated to supporting and welcoming a wide range of candidates, making hiring decisions based solely on individual merit. FLIPA is committed to prioritizing the human element in healthcare. By embracing diverse perspectives and fostering innovative thinking, we aim to build empowered, healthy, and thriving communities. Join us on this journey and contribute to a mission that makes a meaningful impact. Security Level: Shared Staff - FLIPA Duties/Responsibilities: Provide a vital link between local communities and healthcare provider by helping individuals access resources and navigate systems. Proactively outreach and engage identified individuals in need of services, follow up or social care screening by connecting via phone calls, home visits and/or in-person visits to other settings where patients can be found. Support deployment of NYS Social Care Network screening and referral process Engage directly with Medicaid individuals to administer the Health-Related Social Needs Screening Tool to identify needed areas of support. Facilitate referrals to appropriate community resources and healthcare providers. Collaborate with the Care Team to ensure timely follow-up and service linkage. Use designated online referral systems and databases to track and manage client referrals. Provide care management related to social care services Accurately document in electronic systems and maintain detailed and organized records in compliance with organizational policies and standards. Work closely with the Care Team, including care coordinators and other healthcare professionals, to align to a whole person care approach. Participate in regular team meetings and contribute insights on client progress. Attend regular supervision, staff meetings, trainings and other meetings, as requested. Other duties as assigned Education & Experience: Minimum of High School Diploma or GED. Associate's degree in human services, Social Work or other related degree preferred. Equivalent experience in lieu of education may be considered. Minimum of 1-3 years' human services experience. Skills, Knowledge, and Abilities: Possess excellent verbal and written communication skills. Exceptional customer service skills with commitment to helping others. Ability to quickly adapt and be flexible in approach to job tasks and challenges and maintain emotional control under stress. Excellent time management skills with exceptional attention to detail and the ability to multi-task and manage multiple priorities with competing deadlines. Capability to work cooperatively with culturally diverse clients, staff, and community service providers. Basic computer literacy, including the ability to use email, conduct online research, and create basic documents (MS Office Suite including Excel, Outlook and Word). NYS motor vehicle license, safe driving record and availability of personal vehicle for work. Holds self and others responsible and accountable to meet commitments. Salary Range: Salary is commensurate to education and experience with a range of $18.27 to $28.85 per hour Additional information: This position is an in-person role, embedded within Family Health Network, a FLIPA member organization. This position will be located in Cortland NY.
    $18.3-28.9 hourly 5d ago
  • Sensitive Patient Exam Curriculum Participant (SPEC Patient)

    Lake Erie College of Osteopathic Medicine 4.6company rating

    Patient care coordinator job in Elmira, NY

    JOB SUMMARY: A Sensitive Patient Exam Curriculum Participant (hereafter referred to as "SPEC"), is an individual who will be trained to accurately portray the role of a patient. SPEC's portray the specific situation exactly the same way each time they encounter a student. The SPEC will be expected to deal with sensitive subject matter. The SPEC provides constructive feedback and evaluates the performance of students using standardized measurement tools and participates in training/mentoring entry-level SPECs. The SPEC Program gives medical students the opportunity to practice their clinical skills in a controlled environment. The pay rate for this position is $36/hour. Must be willing to participate in Breast, GYN or Prostate examinations CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES: * Responsibilities include providing informative and accurate feedback to students, while acting as a patient during sensitive physical examinations; * Interacts with medical students in a standardized manner during simulated interactive patient history and/or medical examinations; * Permits physical examinations wearing a hospital gown while being observed; * Accurately remembers encounters with students for the purpose of accurately rating student behaviors; * Provides training and mentorship of entry-level SPECs; * Maintains confidentiality of information related to cases, student behaviors, and evaluations; and * Be able to accept other duties needed/assigned for the department needs. EEO/AA/M/F/Vets/Disabled Minimum Requirements KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. * Maintain character and permit examinations that may be performed awkwardly; * Maintain confidentiality of work related information and materials; * Establish and maintain effective working relationships; * Objectively evaluate behaviors, skills, and actions of students during and after a mock exam scenario; * Knowledge of and ability to maintain confidentiality of patient (HIPAA) and student privacy (FERPA); * Compliance with State and Federal Regulations and Safety Protocols (OSHA), at the clinic level; * Effectively using interpersonal and communications skills, including tact and diplomacy; * Willingness to work flexible hours on a scheduled and on-call basis; * Effective communication skills, both written and verbal; * Ability to work effectively under pressure in a fast paced environment; * Excellent skills in accounting, finance and business procedures; * Organizational skills; must be accurate and attentive to detail; * Establish and maintain effective working relationships; * Flexibility to accept other duties needed/assigned for the department needs; * Strong leadership skills and good judgment at the Administrative level; * Be open minded, patient, creative, enthusiastic, understanding and a team player and understand the requirements for an equal opportunity employer; * Ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations; * Ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM; and * Ability to accept work directives from managers and supervisors in a respectful and cooperative manner. MINIMUM QUALIFICATIONS: Education and experience equivalent to: a high school or equivalent degree required. Associate's or Bachelor's degree is preferred especially in field of health science.
    $36 hourly 13d ago
  • Clinical Care Coordinator II

    Broome County, Ny 3.6company rating

    Patient care coordinator job in Binghamton, NY

    For a description, visit PDF: ************ gobroomecounty. com/sites/default/files/dept/R258%20Clinical%20Care%20Coordinator%20II. pdf
    $60k-89k yearly est. 58d ago
  • Pre Authorization Representative - Case Mgmt

    Arnot Ogden Medical Center 4.8company rating

    Patient care coordinator job in Elmira, NY

    MAIN FUNCTION: Works within a team environment pre-authorizing exams for various hospital services. This position will require a degree of complexity and prior anatomy education. DUTIES AND RESPONSIBILITIES: COMMUNICATION: 1. Promptly answers the telephone in a professional and courteous manner. 2. Demonstrates the knowledge and ability to utilize various computer networks and telephone applications to procure pre-authorizations for patients. 3. Demonstrates the ability to complete pre-authorizations in a timely manner. 4. Demonstrates the ability to communicate courteously and effectively with internal and external customers. 5. Demonstrates an understanding of both CPT , ICD9 and medical terminology. 6. Demonstrates the ability to check appointment schedules daily to ensure that all admissions and procedures have been approved (pre-authorized) by the insurance carrier. CLERICAL: 7. Demonstrates insurance knowledge. 8. Demonstrates knowledge of ICD-9 coding / CPT / HCPCs to ensure Arnot Health to receive the maximum reimbursement that is allowable. 9. Demonstrates knowledge of Medicare requirements for approved ICD-9 codes and to communicate to the provider when a code is not approved, and knowledge of Medicare waivers. 10. Demonstrates the ability to accurately pre-authorize / pre-certify patients exams for all departments to ensure the smooth daily operation of the department.. 11. Has knowledge of the method of proper sequencing of exams (ie. prioritization). 12. Communicates all questions to the appropriate department. 13. Has ability to conference with other departments to bring about conflict resolution to pre-authorization problems. 14. Demonstrates the ability to be cross-trained to other responsibilities of the department as required by the Supervisor/Director. COMPUTER: 15. Demonstrates basic computer skills. 16. Demonstrates the knowledge and ability to work within the Arnot Health's computer system. 17. Maintains computer security. WORKING RELATIONSHIP: 18. Has general knowledge of the Hospital's departments and how these departments interact with each other. 19. Interacts with physician and physician's offices in a positive and courteous manner. 20. Establishes and maintains collaborative working relationships with other health team members. 21. May perform other duties as requested by supervisor/manager which contributes to the smooth operation of the department. QUALITY: 22. Demonstrates reliability in the conscientious, complete and accurate manner in which work assignments are performed. 23. Demonstrates Quality Improvement principles in daily work and participates in QI monitoring and reporting. QUANTITY: 24. Demonstrates flexibility in work schedule to meet the needs of the department. 25. Demonstrates the ability to perform multiple tasks as required by the position. 26. Continuously utilizes time to maximize full potential, sets priorities and is uses good organizational skills. SAFETY: 27. Functions within an awareness of risk management and safety issues, reports concerns appropriately. 28. Maintains complete understanding of the Arnot Health's emergency codes. PROFESSIONALISM: 29. Is accountable for own actions. 30. Maintains professional behavior and appearance. Wears Arnot Health's ID Badge. 31. Maintains and respects patients and patient confidentiality. 32. Addresses internal and external customers in a pleasant and respectful manner, displaying courtesy at all times. 33. Attends staff meetings. OTHER: 34. Is responsible for attending all annual mandatory educational programs as required by position. 35. Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with Arnot Health. 36. It is understood that this job description lists typical duties for the classification and is not to be considered inclusive of all duties that may be assigned EDUCATION: Mandatory: Clinical experience in various areas is needed/and or coding in various areas. ICD9/CPT coding certifications or prior billing experience. High School graduate or equivalent. Hospital experience preferred. EXPERIENCE: 1. Good organizational, communication, and customer relations skills. 2. Telephone courtesy. 3. Service oriented experience preferred. CARDIOPULMONARY RESUSCITATION (CPR) REQUIREMENTS: No CPR required. PHYSICAL DEMANDS: Light physical effort. Typical office job. EXPOSURE CATEGORY: Category III. Tasks that involve no exposure to blood, body fluids, or tissues. Category I tasks are not a condition of employment. A.D.A. Essential Functions
    $47k-56k yearly est. 18d ago
  • Patient Coordinator

    Aspen Dental 4.0company rating

    Patient care coordinator job in Ithaca, NY

    At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a **Patient Coordinator,** which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. **Job Type:** Full Time **Salary:** $16.50 - $18 / hour **At Aspen Dental, we put** **You First. We** **offer:** + A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* + Career development and growth opportunities with our best-in-class training program to support you at every stage of your career + A fun and supportive culture that encourages collaboration and innovation + Free Continuous Learning through TAG U **How You'll Make** **a Difference** As a **Patient Coordinator** , you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. + Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards + Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection + Balance nightly deposits and credit card processing + Additional tasks as assigned by the Manager **Preferred Qualifications** + High school diploma or equivalent + Strong communication and interpersonal skills with an ethical mindset + High regard for time management + Organized and detail oriented _Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization._ _*May vary by independently owned and operated Aspen Dental locations._ _ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
    $16.5-18 hourly 60d+ ago
  • Medical Office Admin

    Healthcare Support Staffing

    Patient care coordinator job in Elmira, NY

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career as Medical Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is Medical Office Admin is for you! Daily Duties of a Medical Office Admin: Check-in/Check-out, Insurance verification and authorization Scheduling appointments Collecting copay Prepping charts Hours for this Position: Monday-Friday, 8:00am-5:00pm Advantages of this Opportunity: Diversified Healthcare Company Innovative approaches, products and services Competitive Compensation Work with a company that has been successfully established for over 150 years and has locations in all 50 states! Salary: $13-14:salary negotiated based on relevant experience and your performance during the interview process. Qualifications At least ayearof medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.) Knowledge of local payers and their authorization requirements, insurance verification, data entry EMR experience (Nextgen preferred) Bilingual: English/Spanish (preferred) Excellent typing skills, ability to multi-task and work independently Punctual and no attendance issues Additional Information Interested in being considered? If you are interested in being considered for the Medical Payment Poster position, please contact Aileen Jucar at 407-434-0381
    $13-14 hourly 2h ago
  • Medical Receptionist - Ithaca, NY

    MVPT Physical Therapy

    Patient care coordinator job in Ithaca, NY

    Medical Receptionist - Ithaca, NY (View all jobs) Full Time 2359 North Triphammer Road, Ithaca, NY 14850 Published on: November 13, 2025 MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team. * Competitive salary with opportunities for performance bonus * Attractive benefits package including medical, dental, vision, life, and 401K with company match * Generous paid time off * Clear opportunities for professional development, career advancement, and increased compensation - through our Dedicated Career Path for Patient Care Coordinators Do Meaningful Work, by: * Providing an outstanding patient experience and contributing to our 99% patient satisfaction score * Supporting our commitment to building healthier communities * Fostering a welcoming, inclusive, and engaging workplace with work/life balance and flexible scheduling What You Will Bring: * With training, the ability to become proficient with scheduling software * An ability to work collaboratively in a team environment * A compassionate and patient-focused attitude * A strong focus on our core values - growth, service excellence, health and wellness, teamwork, character and compassion Experience Needed: * Education: High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred. * Professional: Previous experience in a healthcare setting is desirable. MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.
    $30k-38k yearly est. 31d ago
  • Front Desk Coordinator I

    Smile Doctors

    Patient care coordinator job in Lansing, NY

    Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: High School Diploma or equivalent required One (1) year of administrative experience preferred Bilingual a plus, but not required The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!
    $33k-41k yearly est. 19d ago
  • Patient Access Representative - Specialty Clinics

    Geisinger Medical Center 4.7company rating

    Patient care coordinator job in Dickson City, PA

    Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Responsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable. Job Duties: Responsible for checking patients in for appointments and accurately verifying demographics. Assures all check-in procedures are completed and monitors patient wait times, communicating changes to the patient as necessary. Reads and interprets insurance responses. Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter. Ensures patient receives necessary disclosure and privacy information, obtains necessary legal and financial signatures. Communicates financial obligations to patients and collects fees at time of service as appropriate. Communicates the purpose of and completes all necessary regulatory forms with patient. Completes patient's visit by scheduling any necessary follow up appointments to include any specialty or ancillary services as possible. Processes multi-channel messages related to patient and/or physician requests regarding: appointments, referrals, prescriptions, and complaints. Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly. Performs cash posting following department guidelines. Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights. Independently works work queues to ensure timely resolution of all accounts. Maintain productivity and quality performance expectations Must maintain high regard for confidentiality. Accurately performs medical record maintenance and releases. Assists with referrals and pre-certifications, at the time of encounter. Properly utilizes and maintains patient recall and reschedule lists. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details: Benefits of working at Geisinger: Full benefits (health, dental and vision) starting on day one Three medical plan choices, including an expanded network for out-of-area employees and dependents Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) Company-paid life insurance, short-term disability, and long-term disability coverage 401(k) plan that includes automatic Geisinger contributions Generous paid time off (PTO) plan that allows you to accrue time quickly Up to $5,000 in tuition reimbursement per calendar year MyHealth Rewards wellness program to improve your health while earning a financial incentive Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more. Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance Education: High School Diploma or Equivalent (GED)- (Required) Experience: Minimum of 1 year-Related work experience (Preferred) Certification(s) and License(s): Skills: Clerical I, Communication, Customer Service, Office Politics And Confidentiality OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
    $29k-34k yearly est. Auto-Apply 24d ago
  • Insurance Coordinator

    Fresenius Medical Care 3.2company rating

    Patient care coordinator job in Vestal, NY

    PURPOSE AND SCOPE: Explores, recommends, and coordinates the insurance and potential financial assistance options available to kidney dialysis patients in a specified geographic area, while maximizing revenue for the company. Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and company policy requirements PRINCIPAL DUTIES AND RESPONSIBILITIES: Meets regularly with dialysis patients at the clinic(s) in the assigned region to educate and coordinate insurance options: Educates on the availability of alternative insurance options (i.e., Medicare, Medicaid, Medicare Supplement, State Renal programs and COBRA). Ensures patients have followed through with the application process. Obtains premium statements and signatures from patients. Discusses situation and options if employment status changes or other situations change. Completes and follows up with paperwork when claims are disputed for non-payment. Collects necessary documents to completed initial and annual indigent waivers. Discusses insurance options when insurance contracts are terminated. Responsibilities involving Medicare and Medicaid include but are not limited to: Determining Medicare eligibility by meeting with the patients and contacting local Social Security offices to verify eligibility. Discussing the Medicare application with eligible patients and assisting with the application process. Acting as liaison between the patient and the local agents for Medicare terminations and re-in statements. Completing the annual open enrollment and Medicare reinstatement papers with the patients. Tracking 30-month coordinator period each month for those patients on employer Group Health Plans to ensure Medicare will be in place once coordination ends. Monitoring and verifying the Medicaid status of each patient on a monthly basis and determining the spend down amounts Works with patients to evaluate personal financial information and make determination for indigent program. Completes initial Indigent waiver applications. Tracks and completes annual indigent waiver applications. Monitors all patients' insurance information to ensure that it is updated and accurate for the Accounts Receivable Department. Addresses any identified anomalies or discrepancies, researches and answers questions as needed. Meets with patients receiving direct payments from insurance companies to ensure payment of dialysis treatments owed to Fresenius. Prepares, analyzes and reviews monthly reports to track work progress on caseloads; Analyzes patient reports from billing systems as an audit check to ensure the correct insurance information is entered into the billing system and that other changes are not overlooked. Researches and corrects any discrepancies identified. Provides QA team members with monthly information regarding the details of the patients' primary and secondary insurance status as well as documentation regarding the plans of actions currently in place on a monthly basis as required by QA processes Completes monthly audit exam to stay current on internal policies. May present on insurance and financial assistance options to patients as necessary. Assist with various projects as assigned by direct supervisor. Other duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Day to day work includes desk and personal computer work and interaction with patients and facility staff. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extensive local travel to clinics in a specified geographic area; must have a valid Driver's License. EDUCATION: Bachelor's Degree required; Social Work or other Healthcare focus preferred. EXPERIENCE AND REQUIRED SKILLS: 2 - 5 years' related experience; healthcare industry preferred. Experience with Medicare, Social Security and Medicaid systems a plus. Past patient interaction a plus. Excellent written and communication skills. A strong customer service philosophy. Strong organizational and time management skills. Ability to work independently. Proficient with PCs and Microsoft Office applications. Valid Driver's License The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $50,000.00-60,000.00 Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
    $50k-60k yearly Auto-Apply 60d+ ago
  • Insurance Specialist I - Corporate Patient AR Mgmt - Full Time

    Guthrie 3.3company rating

    Patient care coordinator job in Towanda, PA

    Responsible for non‐complex electronic and paper claim submissions to insurance payers. Coordinates required information for filing secondary and tertiary claims reviews and analyzes claims for accuracy, i.e. diagnosis and procedure codes are compatible and accurate. Makes charge corrections or follows up with appropriate parties as needed to ensure billing invoice is correct. Follows up with payers on unresponded claims. Works denied claims by following correct coding and payer guidelines resulting in appeal or charge correction. Teams with Insurance Billing Specialist II and Denial Resolution staff to work projects, request guidance on more complex billing issues and cross training for other payers and tasks. Responds to a variety of questions from insurance companies, government agencies and all Guthrie Medical Group offices. Partners with CRC and other Guthrie departments to field billing inquiries. Answers all correspondence from insurance carriers including requests for supportive documentation. Education, License & Cert: High school diploma required; CPC, CCA, RHIA, RHIT certification in medical billing and coding or Associates degree preferred. Experience: Strong organizational and customer service skills a must. Experience with office software such as Word and Excel required. Previous experience performing in a high volume and fast paced environment. Essential Functions: 1. Works pre‐AR edits, paper claims, reports and work queues as assigned to ensure accurate and timely claim submission to individual payers. Reports possible payer or submission issues. 2. Works closely with a Denial Resolution Specialist or Billing Specialist II mentor to cross train on various payers and tasks to expand insurance billing knowledge and skills. 3. Follows up on rejected and/or non‐responded claims as assigned. Utilizes internal rejection protocols, coding knowledge, reimbursement policies, payer guidelines and other sources in order to research rejections to secure appropriate payment. 4. Provides back up to Central Charge Entry and Cash Applications. Manually enters charges, posts and distributes insurance and patient payments. 5. Promptly reports payer, system or billing issues. 6. Utilizes Epic system functions accurately to perform assigned tasks. Ex: charge corrections, invoice inquiry, billing edits, insurance eligibility. 7. Exports and prepares spreadsheets, manipulating data fields for project work. 8. Identifies and provides appropriate follow up for claims that require correction or appeal. 9. Provides timely resolution of credit balance as identified and/or assigned. 10. Requests adjustments on invoices that have been thoroughly researched and/or were unable to reach payment resolution. Documents support on request forms and performs adjustments within policy guidelines. Other Duties: 1. Provides feedback related to workflow processes in order to promote efficiency. 2. Answers phone calls and correspondence providing request information. Documents action taken and provides appropriate follow up. 3. Acquires and maintains knowledge of and performs within the compliance of the Guthrie Clinic's Corporate Revenue Cycle policies and insurance payer regulations and guidelines. 4. Demonstrates excellent customer service skills for both internal and external customers. 5. Maintains strict confidentiality related to patient health information in accordance with HIPAA regulations. 6. Assists with and completes projects and other duties as assigned.
    $34k-47k yearly est. 2d ago
  • Patient Care Coordinator - Binghamton

    Vireo Health 4.2company rating

    Patient care coordinator job in Binghamton, NY

    Job Description Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community. As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together. What the role is about: Maintains and safeguards entrusted confidential information; maintains vigilance for patient medication safety. Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis. Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges. Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries. Facilitates thorough and accurate input of patient and provider demographic information in seed-to-sale software system. Maintains cash register and accountability for assigned drawer; completes opening/closing procedures as assigned. Complies with state law and all regulations and provides oversight for overall dispensary compliance under the supervision of a licensed pharmacist. Understands and stays up to date on state regulations pertaining to medical cannabis. Participates in recordkeeping and reporting necessary for State Compliance. Attends staff meetings, continuing education, as directed. Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing. Assists patients and caregivers through the dispensary process/experience. Educates patients on the proper use and storage of medical cannabis medications. Follows the Green Goods customers service model. Works with supervisors to set and accomplish goals. Completes opening/closing procedures as assigned. Responds to all patient communication platforms (Text, Emails, Voicemail, ETC.) Troubleshoots to solve patient issues regarding the usage of their cannabis products. Performs other duties as assigned. What impact you'll make: A high school diploma and 1-3 years' experience in a retail environment Proficiency with MS Office required Experience working in a fast-paced retail setting is preferred. Excellent communication skills, verbal and written. Ability to work in a team environment, as well as independently. Ability to handle multiple tasks simultaneously. Ability to work in a fast-paced environment. Adaptable to change in the work environment. Must be able to stand for long periods. Flexible availability including but not limited to weekends and evenings. Starting Union Pay: $18.50/hr Why Choose Vireo Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture. At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives. Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together. ✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future ✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do ✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts ✅ Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ******************* Powered by JazzHR 8mjV03wvru
    $18.5 hourly 4d ago
  • Access Care Representative ED

    Ny United Health Services

    Patient care coordinator job in Binghamton, NY

    Position OverviewThe Access Care Representative performs a wide variety of activities related to scheduling, registration, financial compliance and customer support for all services performed at United Health Services. The Access Care areas act as the entry point to United Health Services. It is the responsibility of an Access Care Representative to represent United Health Services Hospitals in a caring, professional manner. Accurate and complete data is collected at access points which directly drives the Billing and Health Information Management System. Access Care is a very intricate part of the registration process in both Emergency Department's at United Health Services. The Emergency Department Access Care Rep performs many job duties including but not limited to; arriving/registering patients into the EPIC system, obtaining all signatures as required by state and federal guidelines, conduct interviews with patients to verify all demographics as well as verify insurance information and eligibility, scan necessary documents into EPIC, collect co-pays when applicable, and review and maintain the work queue on a consistent basis. Primary Department, Division, or Unit: Patient Registration/Access Care, UHS Wilson Medical Center Work Shift and Schedule: This is a per diem position, which means you will work on an as needed, agreed upon basis. Working hours will be assigned by your manager. Compensation Range: $17.98 - $25.17 per hour, depending on experience This position is not eligible for benefits. ----- Education/Experience Minimum Required: High School Diploma or equivalent, with two (2) years experience in similar field Preferred: Associate's Degree, or 5 years equivalent experience in lieu of degree License/Certification Preferred: Certified Healthcare Access Associate (CHAA) ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
    $18-25.2 hourly Auto-Apply 59d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Union, NY?

The average patient care coordinator in Union, NY earns between $15,000 and $63,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Union, NY

$31,000

What are the biggest employers of Patient Care Coordinators in Union, NY?

The biggest employers of Patient Care Coordinators in Union, NY are:
  1. Vireo Health
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