Patient care coordinator jobs in Urban Honolulu, HI - 158 jobs

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Plans, coordinates and collaborates with team members in the development and implementation of effective staff and patient education and patient care programs in advanced heart failure. - Serves as a clinical resource to patients, Medical Center staff and the community in advanced heart failure care management and medical and surgical therapies. - Collaborates with all members of the assigned area's team to coordinate the care of the patient across the continuum. II. TYPICAL PHYSICAL DEMANDS: - Essential: finger dexterity, sitting, standing, walking, seeing, hearing, speaking. - Frequent: stooping/bending, kneeling, climbing stairs, squatting, twisting body, reach above, at and below shoulder level. - Occasional: pushing/pulling usual weight of up to 50 pounds of force, lifting up to 5 to 50 pounds, carrying usual weight of 5 up to 25 pounds. - Operates physiological monitoring equipment, computer, printer, fax/copy machine, telephone. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. - Subjected to noise and/or vibration from intercom, computer monitors. - Exposure to body fluids and communicable diseases. - Work environment is fast paced and sometimes stressful due to multiple demands. - Required ability to flex hours to meet departmental needs. - Requires some off island travel. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - Current Hawaii State License as a Registered Nurse. - Bachelor's degree in Nursing. - Current certification in Basic Life Support at the Healthcare Professional Level (BLS/HCP) and Advanced Cardiac Life Support (ACLS). - Certification as a Heart Failure Nurse preferred. B. EXPERIENCE: - Two (2) years progressive experience as a Registered Nurse in cardiac acute care nursing, preferably in a comparable organization. - One (1) year ICU nursing experience preferred. - Demonstrated skills in patient education. - Demonstrated experience with electronic based medical records and word-processing applications. - Experience with spreadsheet applications, clinical databases, and performance improvement activities preferred. Equal Opportunity Employer/Disability/Vet

Full-time Description Patient Liaisons have many responsibilities related to customer service, equipment and service deliveries in the hospital, and marketing-related activities. This may include delivering medical equipment and supplies to patients in a timely and professional manner and teaching the patient how to use and maintain their equipment; initiating verification of patient insurance benefits; communicating the patient's financial responsibility to the patient and collecting any amounts due using AdaptHealth provided electronic tools. The Patient Liaison will support Kaiser Moanalua Hospital. Essential Functions and Job Responsibilities: Be knowledgeable of and responsible for the current AdaptHealth policies and procedures that apply to this position. Represent AdaptHealth in a professional manner in face-to-face contact with patients, referral sources, and hospital personnel. Responsible for maintaining and increasing revenue from hospital/facility orders. Develop and maintain a working knowledge of home equipment, insurance guidelines, eligibility, and reimbursement for patients Responsible for fulfilling equipment orders and assuring that equipment is clean, in proper working order and quantities are correct, delivery instructions are correct, and required paperwork is taken to the patient. Delivers/Picks up supplies and equipment in a courteous, accurate, and timely manner meeting the timely delivery goal for essential equipment. Understands issues related to the most cost-effective delivery method for HME ordered. Trains and educates patients and caregivers on the use of equipment and answers any inquiries they may have about services. Informs new patients about their rights and responsibilities, whom to contact with questions, and how to contact the billing department. Responsible for informing patients about patient satisfaction surveys. Responsible for initiating the insurance verification process and informing patients of their financial responsibility. Discusses insurance coverage with the patient and arranges payment of the patient's financial responsibility. Able to process credit and debit card payments using standard electronic tools. Responsible for obtaining signatures of patient or caregiver for each piece of paperwork including the delivery ticket, assignment of benefits, care plan, and waiver of liability. Documents date and time of delivery-on-delivery ticket and lists any problems or changes to the order and updates driving directions if necessary. Responsible for returning dirty equipment to the closet and tagging broken equipment, including the branch name and brief description of the problem, for return to the repair area. Responsible for troubleshooting and servicing all equipment and making decisions on switch-outs. Conducts sales & service rounds within the assigned hospitals, promoting products and services provided by AdaptHealth to all health care professionals that they may encounter daily. Increases referral volume from the facility by promotion within business lines and cross-selling among business lines through solicitation/facilitation of referral orders from referral sources. Understands and maintains a balanced focus on the most profitable business lines. Acts as a resource for referral source staff regarding Medicare, Medicaid, and private insurance documentation and reimbursement guidelines related to DME/RT/IV/HH equipment and services. The assists the sales team in the planning and conducting of orientations and in-services to referral sources regarding HME equipment and services provided. Obtains all required information and medical documentation to ensure complete, accurate, and timely processing of referrals. Strives to obtain MD order signatures and original prescriptions while on-site. Assures that diagnoses and disease states warrant the need for prescribed equipment and services from a reimbursement standpoint. Suggests additional equipment and services if warranted based on diagnoses or makes appropriate recommendations. Can execute the entire referral process, for all applicable product lines. Coordinates with other departments to minimize delivery expenses and provide efficient service to customers. Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling. Maintain patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliance with AdaptHealth's Compliance Program. Perform other related duties as assigned. Competency, Skills, and Abilities: Excellent verbal and written communication skills Excellent presentation skills Excellent customer service skills Product and service knowledge Motivation for sales Ability to work independently and with a team Strong analytical and problem-solving skills with attention to detail Ability to prioritize and manage multiple projects Possess mental alertness and the ability to properly treat confidential information. Proficient computer skills and knowledge of Microsoft Office Requirements Education and Experience Requirements: High School Diploma or equivalent is required; Associate Degree from an accredited college is preferred One (1) year of work related to health care, administrative, insurance, customer services, or management regardless of industry The exact job experience considered must be DME, Diabetes, Incontinence Sales. Valid and unrestricted driver's license in the state of residence Physical Demands and Work Environment: Must be able to bend, stoop, stretch, stand, and sit for extended periods. Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use. The work environment may be stressful at times, as overall office activities and work levels fluctuate. Subject to long periods of sitting and exposure to the computer screen. May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogens May be exposed to angry or irate customers, patients, or referral sources. Ability to utilize a personal computer and other office equipment. Must be able to lift 30 pounds as needed. Physical and mental ability to provide clinical assessments Ability to travel independently throughout the service area. Excellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of the position. Salary Description $28-$33/hr DOE

At the Servco Customer Care Center, we provide top notch service to our customers. If you have a positive attitude, like to work in a fast-paced environment, and enjoy helping others, this may be the position for you. Customer Care Coordinators work in our hybrid call center and assist customers with scheduling appointments for service at our various dealerships across Hawaii. Learn more about being a Customer Service Coordinator at Servco at: **************************** Responsibilities: Answer inbound phone calls and make outbound follow-up phone calls in a timely manner Assist customers with scheduling appointments by phone and follow-up with customers regarding email and online appointment requests Accurately identify and document appropriate service and maintenance needed Coordinate shuttle or loaner service, as requested Effectively resolves customer issues or concerns Ensures regular communication with customers to include reminder calls, status updates on vehicle service, scheduling follow-up appointments, etc. Requirements: High School Diploma or equivalent education Minimum 2 years of customer service experience Excellent communication and listening skills Ability to multi-task and stay calm under pressure Basic computer skills and able to type a minimum of 25 wpm Must be flexible to work a full-time schedule between Monday through Saturday Customer Service - Call Center Representative - Call Center Agent - Call Center Coordinator At Servco, we're committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you. Interested? Visit ********************** to apply online or email us at ******************. Equal Opportunity Employer and Drug-Free Workplace Pay Range: $18.85 - $23.65 per hour

Benefits: * Competitive salary * Opportunity for advancement * Paid time off COORDINATOR/SCHEDULER - Part Time Do you enjoy helping people and making a difference? Do you want to work with a local family-owned business and be treated like family? If you say yes to both questions, then we want to meet you. PuroClean, a leader in emergency property restoration services, helps families and businesses take care of water, fire, mold, biohazard, and other types of property damage. We are a local, growing, family-owned company looking for reliable and friendly individuals who have a desire to help others. Why PuroClean? * Great Location: Pearl City Industrial (next to Sam's Club) * Local, positive, family environment * Competitive pay: $18-20/hr, depending on experience * Paid time off - vacation, holiday, personal * Bonus opportunities available * Pay frequency - weekly * Free parking Responsibilities: * Answer phones * Provide great customer service over the phone * Follow up with customers and vendors * Assist with scheduling and coordination * Prepare and format reports * Written/verbal communication * General office duties * Administrative projects and support, as needed Qualifications: * Experience: minimum of 1 year of office experience * Type at least 40 wpm * Proficient at Microsoft Office (Word, Excel, Outlook) * Good computer skills * Reliable transportation to our office in Pearl City Industrial (near Sam's Club) * Available to work as part of a rotational shift, including some nights and weekends Ideal Qualities: * Passion to serve customers and make a difference * Excellent organizational skills and detail-oriented * Proven track record of managing multiple priorities with time-sensitive deadlines * Friendly and empathetic personality * Skilled in taking initiative and problem-solving * Effective communication skills - verbal and written * Ability to work under minimal supervision * Thrives in fast paced environments * Knowledge of office administration, work process/flows, clerical work, use of office equipment

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Honolulu, HI, with a Monday-Friday schedule from 8 AM to 4:30 PM. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer

Job Description Front Desk Patient Service Representative

Benefits: Competitive salary Opportunity for advancement Paid time off COORDINATOR/SCHEDULER - Part Time Do you enjoy helping people and making a difference? Do you want to work with a local family-owned business and be treated like family? If you say yes to both questions, then we want to meet you. PuroClean, a leader in emergency property restoration services, helps families and businesses take care of water, fire, mold, biohazard, and other types of property damage. We are a local, growing, family-owned company looking for reliable and friendly individuals who have a desire to help others. Why PuroClean? Great Location: Pearl City Industrial (next to Sam's Club) Local, positive, family environment Competitive pay: $18-20/hr, depending on experience Paid time off - vacation, holiday, personal Bonus opportunities available Pay frequency - weekly Free parking Responsibilities: Answer phones Provide great customer service over the phone Follow up with customers and vendors Assist with scheduling and coordination Prepare and format reports Written/verbal communication General office duties Administrative projects and support, as needed Qualifications: Experience: minimum of 1 year of office experience Type at least 40 wpm Proficient at Microsoft Office (Word, Excel, Outlook) Good computer skills Reliable transportation to our office in Pearl City Industrial (near Sam's Club) Available to work as part of a rotational shift, including some nights and weekends Ideal Qualities: Passion to serve customers and make a difference Excellent organizational skills and detail-oriented Proven track record of managing multiple priorities with time-sensitive deadlines Friendly and empathetic personality Skilled in taking initiative and problem-solving Effective communication skills - verbal and written Ability to work under minimal supervision Thrives in fast paced environments Knowledge of office administration, work process/flows, clerical work, use of office equipment Compensation: $18.00 - $20.00 per hour “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

Imaging Scheduling Associate Benefits: * FREE parking * Evening Shift Differential: $1.00/hour * Night Shift Differential: $3/hour * Weekend Shift Differential: $1/hour Located in Kailua, Adventist Health Castle has been one of the area's leading healthcare providers since 1963. We are comprised of a 160-bed hospital, eight medical offices, home care services, urgent cares and a vast scope of services located throughout O'ahu. In 2017, Adventist Health Castle was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. O'ahu is known for its ideal climate, diverse culture and picturesque landscape. The allure of Castle's laid-back lifestyle is complimented by its close-knit and proud community. Job Summary: Facilitates the coordinator of scheduled outpatient services and programs and is responsible for completing and verifying all registration information and collecting the patient's financial responsibility. Provides clerical support. Enters status changes in the computer. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate's/Technical Degree or equivalent combination of education/related experience: Preferred Essential Functions: * Facilitates the patient admission and discharge process including collection of patient information and financial data. * Performs clerical tasks such as answers phone calls and questions. Maintains files and patient information up to date. * Schedules and coordinates appointments with patients. Confirms patient appointments and gives appropriate instructions. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Job Description Summary: Coordinates the front office activities of the clinic. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answer Phones & Triaging Calls Schedule Appointments Ensure each provider's clinic schedule is appropriately and fully scheduled. scheduling/rescheduling patients insurance verifications Waitlist & Ticklers Daily Administration daily chart preparation for all providers patient administration. Conduct Confirmation Calls Open Front Office Check-in Patients Check-out Patients Make deposits, prepare refunds to payers and patients, and file paperwork. Responsible for the accounting of petty cash and all daily cash collected, daily checks collected or any other legal tender collected each business day. Ensure valuables are under lock and key at the end of each business day. Ensure all superbills and patient insurance information needed to bill insurance companies for services rendered on any given business day is entered and up to date. Close Front Office Receipt book is copied for payments collected in cash and check. Total of Cash Printer 2 copies of each provider's schedule and put in each provider's intake box. Remove magazines from patient rooms and organize magazines in both the primary and secondary waiting rooms. Ensure trash in primary and secondary waiting rooms are in the trash. Lock primary waiting room entrance. Comply with all local, state and federal laws and guidelines including OSHA, CLlA, COLA, HIPAA, and provide staff with documentation and training in same. Make sure all clinical staff are current on licenses and CPR. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience - One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills - Windows, Microsoft Office Certificates, Licenses, Registrations - High School Graduate Other Qualifications: Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Job Description The Front Office Coordinator will be responsible for administrative tasks such as answering phone calls, record keeping, data entry, & filing. Assist staff in informing and coordinating upcoming events Answers and distributes incoming calls, messages, and voicemails to appropriate clients or staff Ensure client and company confidentiality while conducting front office tasks and projects Provides front office support for administrative staff and clients Works with HR team on invoices and general office projects Schedule: Monday-Friday 7:30am-12:00pm

We are looking for a personable and organized Front Desk Coordinator to serve as the first point of contact for guests at a leading hospitality property in Honolulu. This position is onsite, with preference given to Hawaii residents due to in-person work and interview requirements. If you are interested in this opportunity, please call 808-531-0800. Join our team and be the welcoming face of a trusted name in Honolulu hospitality. Key Responsibilities: + Greet and assist guests and visitors, providing outstanding customer service and ensuring a positive first impression. + Answer phones, manage reservations, and handle guest inquiries in a prompt and professional manner. + Oversee check-in and check-out processes, ensuring accuracy and efficiency. + Maintain reception area and lobby, ensuring tidiness and creating a welcoming environment. + Coordinate with housekeeping, maintenance, and other departments to address guest needs and resolve issues quickly. + Process payments, issue receipts, and manage billing as required. + Support front office administration, including filing, updating guest records, and preparing reports. Requirements Desired Skills & Qualifications: + Prior experience in hospitality, customer service, or front desk roles preferred. + Strong organizational and multitasking skills. + Excellent communication and interpersonal abilities. + Proficiency with computer systems and reservation or POS software is a plus. + Ability to maintain professionalism and discretion in a fast-paced environment. Location & Interview Requirements: + This role is onsite at our Honolulu location. + Preference is given to candidates currently residing in Hawaii. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Founded in 1921, Straub Benioff Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region's only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement. Straub is proud to bring Mililani and nearby residents the best in medical care for the entire family at a convenient, close-to-home location. As Straub patients, our clients have access to over 300 specialists and all the services of Straub Benioff Medical Center. At the Mililani Family Health Center our services include: diagnosis and treatment of illness and injury for infants, children, adolescents and adults; periodic physical examinations for children and adults; complete obstetrics/gynecology and family planning services; lab testing and on-site X-ray and mammography services and routine immunizations. The Administration team works to ensure that all these services are delivered and managed in an effective manner with friendly customer service. As a Patient Service Representative, you will help to ensure that Straub Mililani patients and their families receive warm, friendly and considerate assistance at our hospitals and clinics. You will act as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients' medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai'i's people. Location: Straub Benioff Medical Center - Mililani Clinic &Urgent Care Work Schedule: Day - 8 Hours Work Type: Full Time Regular FTE: 1.000000 Bargaining Unit: Non-Bargaining Exempt: No Req ID 31826 Pay Range: 24.83 - 26.14 USD per hour Category: Administrative Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills. Preferred Qualifications: Basic medical terminology. Experience with EPIC. International Classification of Diseases 10th edition (ICD-10) and Current Procedural Terminology (CPT) coding certification. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

At our agency, we believe in serving with aloha, guided by the values of kuleana (responsibility), mlama (to care for), and ohana (family). The Staffing Coordinator plays a vital role in nurturing our team-helping us grow a community of compassionate caregivers and support staff who treat every patient like family. This position oversees human resources functions and supports our mission to serve Hawaii's kpuna and families with warmth, integrity, and cultural sensitivity. Qualifications: - Must have lived in Hawaii for at least the past 10 years and possess a deep appreciation for local culture and values. - High school graduate (or equivalent). - At least 2 years of recent experience in Human Resources, preferably in a home care or healthcare setting. - Comfortable with computers, especially Microsoft Excel. - Able to manage multiple priorities calmly and effectively; must be a self-starter with a strong sense of kuleana. - Able to pass a criminal background check. - Must have current TB clearance. Key Responsibilities: - Welcomes and supports new team members with a spirit of aloha through recruiting, interviewing, and onboarding. - Conducts new hire orientations that reflect our agency's values and commitment to mlama the community. - Maintains organized and up-to-date employee files with care and confidentiality. - Helps plan and schedule in-service trainings to support continued learning and cultural competence. - Works closely with any outsourced HR partners to coordinate education, benefits, and employee development. - Promotes open communication and assists in resolving any staff concerns with compassion and fairness. - Keeps the HR department prepared for audits and surveys at all times. - Reinforces HIPAA compliance with all team members to protect the dignity and privacy of those we serve. - Celebrates team contributions and milestones, uplifting staff through recognition programs. - Participates in Quality Assurance and other team meetings to continuously improve our service to the community. - Other responsibilities as needed to support the well-being of our staff and the families we serve. Functional Requirements: - Must be able to read printed materials in 12-point font or larger. - Must be able to hear, speak, and communicate clearly in English. Our Commitment: We are a locally rooted agency where every team member is ohana. We honor the traditions and diversity of our island communities, and strive to foster an environment where everyone feels seen, heard, and valued. If you're ready to share your heart, grow your skills, and serve with aloha, we welcome you to apply.

**PURPOSE AND SCOPE:** As the Patient Services Coordinator this position coordinates scheduling pre-procedure communication medical record documents EMR demographic data entry requirements for payers and Revenue Cycle greets patients and answers multi-line telephone and fax. **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES** + Schedule and input all appointments scheduling module in a timely and efficient manner. Assure all pre-procedure/preoperative activities are scheduled or completed. Manages patient cancellations center cancellations (e.g. equipment issues) and additions to schedule in accordance to center scheduling parameters. Printpatientscheduleandpullpatientchartsdaily. + Facilitates the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process. + Assemble file and maintain patient medical records and financial records in a confidential and secure manner + Complete front-end process of billing procedure ensuring all information is entered into the computer registration module. + Performs Insurance Verification process and completes all required processes for prior authorizations or other actions required by payor. + Assistwithpatienttransportationifthepatientqualifiesperthe Company TransportationPolicy. + Ensure appropriate signatures are included on all necessary chart and admissionsdatainaccordancewith FMCNApolicies and procedures. + Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit including physician reports to referral sources. + Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately. + Perform daily encounter checks to assure reporting accuracy. - what is this? + Coordinates collection processing maintenance storage retrieval documentation and distribution of medical records per policy and procedure. + Assures documentation of logs of medical record release. + Provides information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy. + Oversees the materials going in and out of the office including inventory shipments and deliveries. + Otherdutiesas assigned. **PHYSICAL DEMANDS AND WORKING CONDITIONS:** + The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. + Day to day work includes desk and computer work and interaction with patients facility staff and physicians. **SUPERVISION:** + None **EDUCATION:** + High School Diploma or an equivalent combination of education and experience Associate Degree or higher preferred **EXPERIENCE AND REQUIRED SKILLS:** + 1 - 2 years' related experience preferably in a medical setting with insurance billing. + Proficient in the use of computers and related software such as Microsoft Office is necessary. + Excellentcommunicationskills-verbalandwritten. + Abilitytohandleseveraltaskssimultaneously. + Ability to adapt to supporting software applications. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. **EOE, disability/veterans**

PURPOSE AND SCOPE: As the Patient Services Coordinator this position coordinates scheduling pre-procedure communication medical record documents EMR demographic data entry requirements for payers and Revenue Cycle greets patients and answers multi-line telephone and fax. PRINCIPAL DUTIES AND RESPONSIBILITIES Schedule and input all appointments scheduling module in a timely and efficient manner. Assure all pre-procedure/preoperative activities are scheduled or completed. Manages patient cancellations center cancellations (e.g. equipment issues) and additions to schedule in accordance to center scheduling parameters. Print patient schedule and pull patient charts daily. Facilitates the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process. Assemble file and maintain patient medical records and financial records in a confidential and secure manner Complete front-end process of billing procedure ensuring all information is entered into the computer registration module. Performs Insurance Verification process and completes all required processes for prior authorizations or other actions required by payor. Assist with patient transportation if the patient qualifies per the Company Transportation Policy. Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures. Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit including physician reports to referral sources. Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately. Perform daily encounter checks to assure reporting accuracy. - what is this? Coordinates collection processing maintenance storage retrieval documentation and distribution of medical records per policy and procedure. Assures documentation of logs of medical record release. Provides information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy. Oversees the materials going in and out of the office including inventory shipments and deliveries. Other duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. Day to day work includes desk and computer work and interaction with patients facility staff and physicians. SUPERVISION: None EDUCATION: High School Diploma or an equivalent combination of education and experience Associate Degree or higher preferred EXPERIENCE AND REQUIRED SKILLS: 1 - 2 years' related experience preferably in a medical setting with insurance billing. Proficient in the use of computers and related software such as Microsoft Office is necessary. Excellent communication skills - verbal and written. Ability to handle several tasks simultaneously. Ability to adapt to supporting software applications. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Collaborates with all members of the assigned area's team to coordinate the care of the patient across the continuum. - Assists physicians and providers with planning and coordination of programs, data collection, and quality improvement. II. TYPICAL PHYSICAL DEMANDS: - Finger dexterity, seeing, hearing, speaking, standing, sitting. - Frequent: pushing/pulling up to 50 pounds, carrying usual weight 10 pounds up to 15 pounds, repetitive arm/hand motions, walking. - Occasional: stooping/bending, climbing stairs, walking on uneven ground, squatting, twisting body, lifting usual weight of 75 pounds with assistance, reaching above, at and below shoulder level. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. - Work environment is fast paced due to multiple demands. - Requires ability to flex hours to meet department needs. - Requires some outer island travel depending on area of assignment. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - Current Hawaii State License as a Registered Nurse. - Bachelor's Degree in Nursing. - Current BLS certification. B. EXPERIENCE: - Two (2) years nursing experience, preferably in an outpatient and/or acute care setting. - Experience in a specialty may be preferred depending on area of assignment. - Experience to demonstrate: o Knowledge and proficiency to use computer applications including word processing, spreadsheets and presentation type software. o Knowledge of electronic based medical records. o Knowledge of performance improvement, databases/information systems preferred. Equal Opportunity Employer/Disability/Vet

Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay. Our Values We are committed to providing the highest quality care and services to our island community. We believe that respect is the foundation of our interpersonal relationships. We maintain empathy and kindness, treating everyone as ohana. We are creative and flexible in meeting community needs. We will help empower others to reach their highest potential. We are accountable to the community we serve and to each other. Waikiki Health is seeking a full time Outreach Patient Services Representative. Pay rate for this role is $21.00 per hour. Schedule: 40 hour work week The Outreach Patient Services Representative (PSR) is a part of the outreach team. The Outreach PSR reports directly to the PSR Manager and is responsible for providing excellent and accurate customer service in a friendly manner. They also work collaboratively with the Medical Assistant and Medical Provider. The primary responsibility of the Outreach PSR is to safely drive the Mobile Medical Unit to outreach locations and administering day-to-day patient scheduling/check-in, patient registrations, and insurance eligibility. Duties include but are not limited to: Drive the mobile medical unit (MMU) to outreach locations Check-in patients to appointment. Operates at assigned function(s) in accordance with prescribed procedures. Accurately scans registration documents and indexes accordingly and timely. Continually to work with clinical team to identify ways to provide efficient and effective care. Other duties as assigned Qualifications: CDL (Commercial Driver's License) and 5-year driving history loss/clean drivers abstract. Familiarity with common software programs, (i.e., Windows-based programs) and iPad. Ability to quickly learn electronic medical record system (Athena). Ability to communicate effectively with patients, community members, and staff members, politely and professionally. High school graduate or equivalent. Experience driving oversize vehicle or capable of learning to drive oversize vehicle. One year working in a medical office preferred. In order to be considered for the position, you must apply through ADP Workforce Now: **************************************************************************************************************************** Id=19000101_000001&type=MP&lang=en_US *Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional), Covid-19. Those requiring assistance are encouraged to reach out to our organization at **************. Visit our website for more information: ********************* Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances

Patient Liaisons have many responsibilities related to customer service, equipment and service deliveries in the hospital, and marketing-related activities. This may include delivering medical equipment and supplies to patients in a timely and professional manner and teaching the patient how to use and maintain their equipment; initiating verification of patient insurance benefits; communicating the patient's financial responsibility to the patient, and collecting any amounts due using AdaptHealth provided electronic tools. Essential Functions and Job Responsibilities: Be knowledgeable of and responsible for the current AdaptHealth policies and procedures that apply to this position. Represent AdaptHealth in a professional manner in face-to-face contact with patients, referral sources, and hospital personnel. Responsible for maintaining and increasing revenue from hospital/facility orders. Develop and maintain a working knowledge of home equipment, insurance guidelines, eligibility, and reimbursement for patients Responsible for fulfilling equipment orders and assuring that equipment is clean, in proper working order and quantities are correct, delivery instructions are correct, and required paperwork is taken to the patient. Delivers/Picks up supplies and equipment in a courteous, accurate, and timely manner meeting the timely delivery goal for essential equipment. Understands issues related to the most cost-effective delivery method for HME ordered. Trains and educates patients and caregivers on the use of equipment and answers any inquiries they may have about services. Informs new patients about their rights and responsibilities, whom to contact with questions, and how to contact the billing department. Responsible for informing patients about patient satisfaction surveys. Responsible for initiating the insurance verification process and informing patients of their financial responsibility. Discusses insurance coverage with the patient and arranges payment of the patient's financial responsibility. Able to process credit and debit card payments using standard electronic tools. Responsible for obtaining signatures of patient or caregiver for each piece of paperwork including the delivery ticket, assignment of benefits, care plan, and waiver of liability. Documents date and time of delivery-on-delivery ticket and lists any problems or changes to the order and updates driving directions if necessary. Responsible for returning dirty equipment to the closet and tagging broken equipment, including the branch name and brief description of the problem, for return to the repair area. Responsible for troubleshooting and servicing all equipment and making decisions on switch-outs. Conducts sales & service rounds within the assigned hospitals, promoting products and services provided by AdaptHealth to all health care professionals that they may encounter daily. Increases referral volume from the facility by promotion within business lines and cross-selling among business lines through solicitation/facilitation of referral orders from referral sources. Understands and maintains a balanced focus on the most profitable business lines. Acts as a resource for referral source staff regarding Medicare, Medicaid, and private insurance documentation and reimbursement guidelines related to DME/RT/IV/HH equipment and services. The assists the sales team in the planning and conducting of orientations and in-services to referral sources regarding HME equipment and services provided. Obtains all required information and medical documentation to ensure complete, accurate, and timely processing of referrals. Strives to obtain MD order signatures and original prescriptions while on-site. Assures that diagnoses and disease states warrant the need for prescribed equipment and services from a reimbursement standpoint. Suggests additional equipment and services if warranted based on diagnoses or makes appropriate recommendations. Can execute the entire referral process, for all applicable product lines. Coordinates with other departments to minimize delivery expenses and provide efficient service to customers. Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling. Maintain patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliance with AdaptHealth's Compliance Program. Perform other related duties as assigned. Competency, Skills, and Abilities: Excellent verbal and written communication skills Excellent presentation skills Excellent customer service skills Product and service knowledge Motivation for sales Ability to work independently and with a team Strong analytical and problem-solving skills with attention to detail Ability to prioritize and manage multiple projects Possess mental alertness and the ability to properly treat confidential information. Proficient computer skills and knowledge of Microsoft Office Requirements Education and Experience Requirements: High School Diploma or equivalent is required; Associate Degree from an accredited college is preferred One (1) year of work related to health care, administrative, insurance, customer services, or management regardless of industry The exact job experience considered must be DME, Diabetes, Incontinence Sales. Valid and unrestricted driver's license in the state of residence Physical Demands and Work Environment: Must be able to bend, stoop, stretch, stand, and sit for extended periods. Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use. The work environment may be stressful at times, as overall office activities and work levels fluctuate. Subject to long periods of sitting and exposure to the computer screen. May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogens May be exposed to angry or irate customers, patients, or referral sources. Ability to utilize a personal computer and other office equipment. Must be able to lift 30 pounds as needed. Physical and mental ability to provide clinical assessments Ability to travel independently throughout the service area. Excellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of the position. Salary Description $18.67-$29.87/hr