Patient care coordinator jobs in Vermont

JOB SUMMARY: As a member of the Community Health Team, the Dietitian Care Coordinator works with patients to identify their health goals and together with their practitioners create a care plan that will support them in achieving their goals. The Dietitian Care Coordinator provides healthy lifestyle counseling , medical nutrition therapy for chronic conditions, and/or short-term case management for high-risk, socially and medically complex patients. This role helps identify and manage unmet needs of the patients to ensure appropriate resources are in place to improve health outcomes. FUNCTIONS and RESPONSIBILITIES FUNCTIONS and RESPONSIBILITIES Provides patient and family education and support in removing barriers to achieve wellness and management of chronic conditions, provides patients/families with educational materials for self-management that are both paper and web-based. Will perform duties within scope of practice per license and follow standards of practice as outlined by, but not exclusive to: The Commission on Dietetic Registration for Registered Dietitians. The American Association of Diabetes Educators and the National Certification Board for Diabetes Educators for diabetes educators. Will keep up to date on the current standards and best practice recommendations as outlined by the respective governing board. Coordinates patient care with members of the integrated health care team. May use reports or reporting systems to identify high-risk patient populations. Collaborates with cross-departmental teams and/or members of partner agencies to develop care plans. Actively participate in multiorganizational care teams and case reviews to provide patients with wrap-around care coordination through diverse community resources. Be a clinical resource to non-clinical members of the care team. May use electronic communication to communicate about patient needs with members of the CHT and other appropriate agencies following all organization and HIPAA policies and procedures to improve care coordination. Will use a patient-centered approach, including motivational interviewing, on developing care plan. Provides care coordination for medically and socially complex patients. Meets with patients to assess and identify any unmet health needs. Connects patients to community supports. Works closely with health care practitioner to develop plan of care. Assure that the patient and all appropriate team members are engaged in the implementation of agreed upon plan(s), and that each understands the responsibilities for his/her part of the plan. Follows up with patients through face-to-face, telephone and/or portal contacts in order to facilitate support to achieve self-management goals. Participates in required departmental activities Attends mandatory staff meetings and committee meetings as deemed appropriate by Director of Community Health Integration. Completes work assigned accurately and in timely manner. Demonstrates collegiality and commitment relevant to the mission of Lamoille Health Partners and the CHT. Maintains absolute confidentiality of all patients' records, medical treatments, and diagnoses, and abide by all LHP policies and procedures. Completes documentation and data tracking as relates to duties. Assists in training new team members in areas of expertise including care coordination models and tools and proper documentation practices. Contributes knowledge and skills to team projects. Participate in quality initiatives and workflow development as designated by the Director of Community Health Integration in collaboration with the Director of Quality. Participates in Patient Centered Medical Home (PCMH) accreditation process. Works closely with all staff members to perform rapid-cycle testing of initiatives in the form of Plan-Do-Study-Act (PDSA) model and other quality projects. Population health strategy development and implementation. Develop and implement care conferencing and team-based care structures. Advise on other clinical and care management workflows. Serve as a Superuser as needed and other duties as assigned. Communicates regularly with Practitioners, nursing staff, and Practice or CHT members to prioritize care coordination needs of the patient population. Completes all Electronic Medical Record (EMR) and other documentation as required---daily, weekly, and monthly. Has a working knowledge of clinical systems. Uses clinical information to identify areas for improvement. Assists in monitoring office processes to identify areas for improvement; recommends areas for improvement to the leadership/patient care team, and assists in treatment planning for patients. QUALIFICATIONS Education Nutritionist and/ or Diabetes Educator Experience At least two years of experience as a dietitian providing nutrition education, ideally in a healthcare setting Knowledge and Ability Must maintain a high level of confidentiality Strong computer and organizational skills are essential, as well as the ability to multitask, respond to shifting priorities, and to work well under pressure while meeting all required deadlines. Ability to work independently while demonstrating the skill to work positively within the framework of a team.

We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the Dental field. This is a Full-Time position with competitive pay and great benefits! BENEFITS: Competitive Bonus Plan, Medical, Dental, Vision, short term/long term disability, company funded leave, 401k Safe Harbor, PTO, Holiday, & Sick Time. FULL-TIME HOURS: Monday-Friday 8 am-5 pm. WHO WE ARE: At Timberlane Pediatric Dentistry & Orthodontics, our goal is to provide patients with the expert, quality care they want in the comfortable, personal environment they deserve. The atmosphere in our Burlington, South Burlington, Essex Junction, and Shelburne offices is professional, yet relaxed and welcoming. WHO WE ARE LOOKING FOR: Proven experience in a customer service or administrative role, preferably in a healthcare setting. Strong communication and interpersonal skills (bilingual a plus). Knowledge of dental terminology, procedures, and insurance processes is beneficial. Ability to multitask, stay organized, and work in a fast-paced environment. Willing to work in multiple office locations (South Burlington, Essex, Burlington and Shelburne). RESPONSIBILITIES: Greet and assist patients with check-in and forms. Manage scheduling, calls, emails and insurance updates. Ensure smooth patient flow and communication with schedulers and clinicians. Maintain accurate patient records and process payments. Provide excellent customer service while upholding privacy. Maintain professionalism and follow company policies. Perform other duties as needed. We offer a fun and fast-paced work environment with competitive salaries and excellent benefits packages. New grads welcome! Timberlane participates in E-Verify

Job Description We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the dental field. This full-time position offers competitive pay and excellent benefits! BENEFITS: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday & Sick Time FULL-TIME HOURS: Monday-Friday, 8 AM-5 PM WHO WE ARE At Timberlane Pediatric Dentistry & Orthodontics, our goal is to deliver expert, compassionate care in a comfortable and personalized environment. Our Burlington, South Burlington, Essex Junction, and Shelburne offices maintain a professional yet relaxed atmosphere where both patients and team members feel welcome. This position requires availability to float between all locations as needed. WHO WE ARE LOOKING FOR Experience in customer service or administrative roles, preferably in healthcare or dental billing/RCM environments. Strong communication and interpersonal skills (bilingual a plus). Working knowledge of dental insurance plans, verification procedures, financial policies, and patient billing processes. Ability to multitask, remain organized, and thrive in a fast-paced setting. Willingness to work in multiple office locations (South Burlington, Essex, Burlington, and Shelburne). RESPONSIBILITIES Greet patients, assist with check-in, and ensure accurate collection of demographic and insurance information. Manage scheduling, calls, emails, and all patient insurance updates. Complete insurance verifications, document eligibility details, and communicate coverage information to patients. Collect co-pays, estimated patient portions, and past-due balances while following financial policies. Review patient accounts for accuracy, correct errors, and support claim readiness. Coordinate with the billing/RCM team to ensure timely claim submission, payment posting, and resolution of outstanding account issues. Maintain compliant and organized patient records and support smooth patient flow. Provide excellent customer service while upholding privacy and confidentiality standards. Maintain professionalism and adhere to company policies. Perform other duties as needed. We offer a fun, fast-paced work environment with competitive salaries and excellent benefits. New grads welcome! Timberlane participates in E-Verify

Building Name: UVMMC - 356 Mountain View DriveLocation Address: 356 Mountain View Drive, Colchester VermontRegularDepartment: Specialty Pharmacy - PCCFull TimeStandard Hours: 40Biweekly Scheduled Hours: 80Shift: DayPrimary Shift: 8:30 AM - 5:00 PMWeekend Needs: NoneSalary Range: Min $26.01 Mid $33.51 Max $41.00Recruiter: Jason Dubuque A sign on bonus of $3,000 is being offered to external candidates - paid out at 6 months ($1,500 less applicable taxes) and 1 year ($1,500 less applicable taxes) from hire! JOB DESCRIPTION The Specialty Pharmacy Patient Care Coordinator (PCC) is responsible to provide full integrated support to patients, pharmacists and clinic staff by providing full continuum of specialty medication services. Specialty Pharmacy PCCs are result-oriented with a positive outlook and clear focus on high quality patient care and service. This position requires a high level of detail orientation and strong administrative/organizational skills. This is an on-site position EDUCATION High School / GED plus one year of post high school education or related work experience. Certifications: Pharmacy Technician National Certification through PTCB or NHA required. Licenses: Vermont Board of Pharmacy Technician License required Specialty Pharmacy Patient Care Coordinators will maintain their Pharmacy Technician Registration/License with the State of Vermont Board of Pharmacy as well as their National Certification in good standing. EXPERIENCE One year technician experience as a Pharmacy Technician or equivalency required. Three to five years preferred. Specialty pharmacy or pre-certification experience strongly encouraged. **Conditional offers of employment in the Specialty Pharmacy department are contingent upon favorable completion of a thorough background check and post-offer, pre-employment drug screening. Candidates must submit to a drug screen from a vendor approved by the UVM Medical Center. Specialty Pharmacy candidates who refuse to obtain a drug screen within the time frame requested may have their offer of employment rescinded. If a Specialty Pharmacy candidate's drug screen reveals a positive test result, dependent on the circumstances, his/her offer of employment may be rescinded. This is a bargaining union position.

The Patient Services Representative is responsible for providing high-quality customer service to patients, co-workers, and all visitors to CHC. Pre and post-visit planning, patient outreach, panel management, coordination and facilitation of home visits, efficiently managing clinical patient flow including patient registration, coordinating with clinical staff, answering patient questions, and/or referring patients to other CHC services or departments. This is specifically for our Riverside Location. A) Education & Experience: High School Diploma or GED Prior experience in a related field preferred B) Knowledge, Skills & Abilities: High-level customer service skills, including the ability to maintain an even tone in the face of conflict. Good computer skills, including accurate data entry and the ability to use Microsoft Office products, including Word, Excel, and Outlook, as well as electronic scheduling systems. Ability to convey detailed information clearly, ensuring others understand. Ability to give full attention to what others are saying, to understand the points being made, and to ask appropriate clarifying questions. Ability to self-motivate, attend to and retain detail, and prioritize/re-prioritize with minimum supervision. Ability to handle a fast-paced and changing environment. Willingness to work in a variety of locations and service lines for shifts as needed. CHCB employees enjoy comprehensive benefits including: Medical insurance with $600 annual wellness perks Flexible Spending Accounts Excellent Dental and Vision coverage Comprehensive Life and Disability Insurance benefits 401K with contribution of 3% after one year of service Continuing Education funds for licensed applicable roles Combined time off Eight paid annual holidays (six fixed, two floating) Employee Assistance Program available to all household members Local discounts and perks! #ihp

is between $23-$26.78 per hour. 3 weeks (pro-rated) paid vacation to start & excellent health/dental/vision coverage! 9 paid holidays and 1 week of personal time As part of the HCRS Care Coordination Program the Care Coordinator provides care coordination in consultation with the medical and social service providers, to complete screenings, case management and resource coordination, seeking to understand and/or alleviate mental health and/or substance use distress and barriers to accessing needed supports. Principal Responsibilities and Duties: Primary location is an HCRS office with expectation for regular community outreach. Coordinates internal and external referrals. Utilizes aspects of the SBIRT model (Screening, Brief Intervention, and Referral to Treatment), that includes referrals to treatment between HCRS and other community partners. Assists individuals and families with identifying and prioritizing goals With individuals, formulates time-limited care coordination plans that target clearly identified care coordination goals with a means of measuring success and program completion. Provides care coordination and resource connection Establishes relationships with community team, other providers, partnering community agencies, and identified support systems for clients, collaborating as indicated for clinical reasons. Completes periodic reports as required by the agency and state. Maintains accurate and timely clinical documentation in the Electronic Medical Record. Adheres to professional and ethical conduct at all times Scope of Position: The Care Coordinator is an integral member of HCRS and provides care coordination, case management and resource coordination. The coordinator carries a caseload that enables consistent with CCBHC program requirements, collaborates with other HCRS providers and community providers as well as outside agencies; adheres to agency, state, federal, and licensing board guidelines regarding ethical practice, billing, and documentation. Key Knowledge, Skills and Abilities to successfully perform this job: Ability to engage, empathize, and have compassion for the community members. Knowledge of developmental trauma and attachment issues Knowledge of mental health, substance use, and behavioral issues that impact an individual's quality of life, particularly within a culture of poverty Knowledge of community resources Healthy communication skills that allow for honest discussions, feedback, and exchanges Intermediate or Advanced computer skills Ability to work well with a team and demonstrate flexibility when consumer, program, and/or agency needs require it Excellent communication skills both in written and verbal expression necessary. Relationships: Reports directly to HCRS Care Coordination Team Leader Expected to work close with HCRS and community partners, including direct-service providers and support staff HCRS ambassador in the community at area partners' meetings Qualification Statements Minimum: BA in Social Work or related field, will consider work experience in lieu of BA degree.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Mason Dental is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient centric, fully digital dental office, then we encourage you to apply today. Overview We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader. Schedule : Mon & Tues 7:30am-5:30pm, Wed 9:30am-2pm, Thurs. 7:30am-5:30pm, Fri 7:30am-4:30pm. Duties/Responsibilities Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly. Schedule and confirm patient appointments to maximize the provider schedules. Present treatment plans and financial responsibilities effectively to patients. Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances. Maintain a positive and professional image, both individually and within the workspace. Consistently meet the expectations and responsibilities of the Practice Leader and practice needs. Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization. Other assigned duties and responsibilities per management. Required Skills/Abilities Dental office experience preferred. Dentrix experience strongly preferred. Excellent oral and written communication skills. Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures. Facility with Microsoft Office and dental practice management software. Positively contribute to a respectful and collaborative working environment with coworkers. Facilitate patient comfort, care, and satisfaction consistently. Willingness to advance skills through continuing education opportunities. Present to work during scheduled shifts. Education and Experience High School Degree. Prior front desk experience in a medical or dental office. People management or staff/ project coordination experience. Benefits for Full-Time Employees* Sign-on Bonus, PTO, paid holidays, office closure days Monthly bonus incentives Medical, Vision and Dental allowance 401(k) Eligibility Uniform allowance, as needed And many more! *Benefits are subject to change and eligibility* Physical Requirements Prolonged periods sitting at a desk and working on a computer. Prolonged periods of periods of standing and bending. Must be able to lift Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.

We are looking for an amazing, experienced Dental Front Desk/Patient Care Coordinator to join our growing team. Growing comprehensive care dental office seeking a reliable, positive individual to become an amazing patient coordinator. We are willing to train the right individual who meets these requirements. There is room for growth and development as this is one of our company values. This position will include: Making every patient feel comfortable and at ease at all times Answering phones Scheduling patients Welcoming patients and checking them in Helping patients understand their treatment and payment options Our ideal candidate is a motivated, caring professional with at least 1 years experience as a dental front desk team member: dental admin, dental patient care coordinator, dental treatment coordinator, or dental assistant.

Job Description Job Summary: Under the general guidance of the Patient Access Services Manager and Revenue Cycle Director, the PAS Representative performs financial screening and admission functions necessary to assist patients to access services at Brattleboro Retreat and ensure funding is obtained for all services. The PAS Representative provides excellence in customer service to the Retreat patients and referral agencies, and represents the Retreat in our objectives to respect the patients, families, and communities we serve. Interact with Retreat departments such as Utilization Review, Referral & Evaluation Services, and Patient Financial Services to ensure correct and timely reimbursement. QUALIFICATIONS: Associate Degree or above in a related health care field is preferred. High School diploma or equivalent (GED) is required. Strong and relevant customer service backgrounds will also be considered. A minimum of three (3) years previous admission/registration experience in a large, complex psychiatric, acute care, or multi-physician group healthcare setting preferred. A minimum of two years experience working in a behavioral health environment preferred. A strong, out-going, empathic presentation with the ability to obtain sensitive information from patient's in crisis is an absolute must. ESSENTIAL DUTIES AND RESPONSIBILITIES: Varies Per Diem

We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the dental field. This full-time position offers competitive pay and excellent benefits! BENEFITS: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday & Sick Time FULL-TIME HOURS: Monday-Friday, 8 AM-5 PM WHO WE ARE At Timberlane Pediatric Dentistry & Orthodontics, our goal is to deliver expert, compassionate care in a comfortable and personalized environment. Our Burlington, South Burlington, Essex Junction, and Shelburne offices maintain a professional yet relaxed atmosphere where both patients and team members feel welcome. This position requires availability to float between all locations as needed. WHO WE ARE LOOKING FOR Experience in customer service or administrative roles, preferably in healthcare or dental billing/RCM environments. Strong communication and interpersonal skills (bilingual a plus). Working knowledge of dental insurance plans, verification procedures, financial policies, and patient billing processes. Ability to multitask, remain organized, and thrive in a fast-paced setting. Willingness to work in multiple office locations (South Burlington, Essex, Burlington, and Shelburne). RESPONSIBILITIES Greet patients, assist with check-in, and ensure accurate collection of demographic and insurance information. Manage scheduling, calls, emails, and all patient insurance updates. Complete insurance verifications, document eligibility details, and communicate coverage information to patients. Collect co-pays, estimated patient portions, and past-due balances while following financial policies. Review patient accounts for accuracy, correct errors, and support claim readiness. Coordinate with the billing/RCM team to ensure timely claim submission, payment posting, and resolution of outstanding account issues. Maintain compliant and organized patient records and support smooth patient flow. Provide excellent customer service while upholding privacy and confidentiality standards. Maintain professionalism and adhere to company policies. Perform other duties as needed. We offer a fun, fast-paced work environment with competitive salaries and excellent benefits. New grads welcome! Timberlane participates in E-Verify

Job Description JOB SUMMARY: As a member of the Community Health Team, the Dietitian Care Coordinator works with patients to identify their health goals and together with their practitioners create a care plan that will support them in achieving their goals. The Dietitian Care Coordinator provides healthy lifestyle counseling , medical nutrition therapy for chronic conditions, and/or short-term case management for high-risk, socially and medically complex patients. This role helps identify and manage unmet needs of the patients to ensure appropriate resources are in place to improve health outcomes. FUNCTIONS and RESPONSIBILITIES FUNCTIONS and RESPONSIBILITIES Provides patient and family education and support in removing barriers to achieve wellness and management of chronic conditions, provides patients/families with educational materials for self-management that are both paper and web-based. Will perform duties within scope of practice per license and follow standards of practice as outlined by, but not exclusive to: The Commission on Dietetic Registration for Registered Dietitians. The American Association of Diabetes Educators and the National Certification Board for Diabetes Educators for diabetes educators. Will keep up to date on the current standards and best practice recommendations as outlined by the respective governing board. Coordinates patient care with members of the integrated health care team. May use reports or reporting systems to identify high-risk patient populations. Collaborates with cross-departmental teams and/or members of partner agencies to develop care plans. Actively participate in multiorganizational care teams and case reviews to provide patients with wrap-around care coordination through diverse community resources. Be a clinical resource to non-clinical members of the care team. May use electronic communication to communicate about patient needs with members of the CHT and other appropriate agencies following all organization and HIPAA policies and procedures to improve care coordination. Will use a patient-centered approach, including motivational interviewing, on developing care plan. Provides care coordination for medically and socially complex patients. Meets with patients to assess and identify any unmet health needs. Connects patients to community supports. Works closely with health care practitioner to develop plan of care. Assure that the patient and all appropriate team members are engaged in the implementation of agreed upon plan(s), and that each understands the responsibilities for his/her part of the plan. Follows up with patients through face-to-face, telephone and/or portal contacts in order to facilitate support to achieve self-management goals. Participates in required departmental activities Attends mandatory staff meetings and committee meetings as deemed appropriate by Director of Community Health Integration. Completes work assigned accurately and in timely manner. Demonstrates collegiality and commitment relevant to the mission of Lamoille Health Partners and the CHT. Maintains absolute confidentiality of all patients' records, medical treatments, and diagnoses, and abide by all LHP policies and procedures. Completes documentation and data tracking as relates to duties. Assists in training new team members in areas of expertise including care coordination models and tools and proper documentation practices. Contributes knowledge and skills to team projects. Participate in quality initiatives and workflow development as designated by the Director of Community Health Integration in collaboration with the Director of Quality. Participates in Patient Centered Medical Home (PCMH) accreditation process. Works closely with all staff members to perform rapid-cycle testing of initiatives in the form of Plan-Do-Study-Act (PDSA) model and other quality projects. Population health strategy development and implementation. Develop and implement care conferencing and team-based care structures. Advise on other clinical and care management workflows. Serve as a Superuser as needed and other duties as assigned. Communicates regularly with Practitioners, nursing staff, and Practice or CHT members to prioritize care coordination needs of the patient population. Completes all Electronic Medical Record (EMR) and other documentation as required---daily, weekly, and monthly. Has a working knowledge of clinical systems. Uses clinical information to identify areas for improvement. Assists in monitoring office processes to identify areas for improvement; recommends areas for improvement to the leadership/patient care team, and assists in treatment planning for patients. QUALIFICATIONS Education Nutritionist and/ or Diabetes Educator Experience At least two years of experience as a dietitian providing nutrition education, ideally in a healthcare setting Knowledge and Ability Must maintain a high level of confidentiality Strong computer and organizational skills are essential, as well as the ability to multitask, respond to shifting priorities, and to work well under pressure while meeting all required deadlines. Ability to work independently while demonstrating the skill to work positively within the framework of a team.

Building Name: UVMMC - Medical Center - Main CampusLocation Address: 111 Colchester Avenue, Burlington VermontRegularDepartment: NCR OfficePart TimeStandard Hours: 32Biweekly Scheduled Hours:Shift: Day/EvePrimary Shift: 6:00 AM - 7:30 PMWeekend Needs: Every OtherSalary Range: Min $21.84 Mid $26.82 Max $31.79Recruiter: Chelsea Therrien JOB DESCRIPTION: The Nutrition Care Representative (NCR) is a “point person” for food service issues affecting patients, other nutrition services staff and nursing service staff. The NCR is responsible for assisting patients with menu selection, and ensuring that patients receive meals and nourishments in accordance with diet prescriptions and individual preferences. Duties include screening patients for nutritional risk, taking patient food orders over the phone and entering them into MICROS, updating patient information in GemServe as required, correcting menu choices under supervision and alerting the supervisor and clinical nutrition staff to any patient issues. Other duties may include serving patient trays and nourishments. EDUCATION: High School Graduate or GED EXPERIENCE: Minimum of one year experience in food service or patient care. College course work in clinical nutrition or nutrition therapy may be substituted for work experience. This is a bargaining union position.

COMMUNITY HEALTH: Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties. ABOUT THE ROLE: The referral specialist obtains reviews and inputs insurance authorization and referrals for patient services. The referral specialist also ensures payment for services by verifying benefits with insurance providers. FUNCTIONS OF THE POSITION: Reviews providers order to ensure referrals are in place prior to service. Receives, maintains, and notes in the system all referrals for services. Runs reports on a scheduled basis to obtain accuracy and to keep providers and staff informed of referrals/testing. Interviews and assists patients with authorization documents as needed. Maintains appropriate reports according to Community Health policy, state and federal requirements. Monitors and tracks patient authorizations, informing supervisor of any expired dates if applicable. Identifies issues and notifies appropriate staff and or providers. SKILLS REQUIRED FOR SUCCESS: High school diploma or equivalent; Associates Degree preferred. Three years of experience preferred as a referral specialist or similar experience in a healthcare role. Knowledge of medical billing/coding, skills in using electronic medical record system, proficient computer skills, and strong customer service skills. Skill identifying problems and recommending solutions. HOW WE SUPPORT YOU: Work Life Balance Generous Time Off Medical, dental, and vision insurance. Health savings account option. Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule. Comprehensive Wellness Program.

Job Summary: Under the general guidance of the Patient Access Services Manager and Revenue Cycle Director, the PAS Representative performs financial screening and admission functions necessary to assist patients to access services at Brattleboro Retreat and ensure funding is obtained for all services. The PAS Representative provides excellence in customer service to the Retreat patients and referral agencies, and represents the Retreat in our objectives to respect the patients, families, and communities we serve. Interact with Retreat departments such as Utilization Review, Referral & Evaluation Services, and Patient Financial Services to ensure correct and timely reimbursement. QUALIFICATIONS: * Associate Degree or above in a related health care field is preferred. High School diploma or equivalent (GED) is required. Strong and relevant customer service backgrounds will also be considered. * A minimum of three (3) years previous admission/registration experience in a large, complex psychiatric, acute care, or multi-physician group healthcare setting preferred. * A minimum of two years experience working in a behavioral health environment preferred. * A strong, out-going, empathic presentation with the ability to obtain sensitive information from patient's in crisis is an absolute must. ESSENTIAL DUTIES AND RESPONSIBILITIES: Varies Per Diem

Lamoille Health Partners is seeking a friendly, organized, and detail-oriented Patient Access Representative to be the welcoming face of our medical center. You will play a vital role in providing excellent patient service and ensuring the smooth flow of daily operations. Responsibilities: Greet patients and visitors with a warm and professional demeanor, check them in for appointments and ensure all necessary paperwork is completed accurately Verify patient insurance information, update patient demographics in eCW and collect co-pays or other payments as required Schedule, reschedule and cancel patient appointments efficiently, utilizing our electronic scheduling system. Confirm appointments as needed Answer and direct phones calls promptly and courteously, take messages accurately and route calls to the appropriate personnel. Maintain accurate and organized patient records, ensuring confidentiality and compliance with HIPAA Coordinate with other providers or facilities for additional treatment or procedures as needed Serve as a liaison between patients, medical staff and other departments, relaying information clearly and accurately Address patient inquires and concerns in a professional and helpful manner, escalating issues to the appropriate personnel as needed Maintain a clean, organized and welcoming reception area Perform various administrative duties including faxing, photocopying, scanning, process mail and data entry as needed Collect patient payments, issue receipts and reconcile daily transactions Assist with other clerical and administrative tasks as assigned Qualifications: High School diploma or equivalent required. Associate's degree preferred Minimum one (1) year of experience working in a front office or customer service role, preferably in a medical setting Experience with electronic health records (EHR) systems and medical scheduling software preferred Excellent communication (verbal and written) and interpersonal skills Strong organizational and time management skills with the ability to multitask and prioritize Detail oriented with a high degree of accuracy Ability to maintain confidentiality and handle sensitive information with discretion Proficient in basic computer applications (Microsoft Office Suite) Ability to remain calm and professional in a fast paced environment Strong problem solving skills and a customer focused attitude Benefits: Competitive salary and comprehensive benefits package, including health insurance, paid time off, retirement plan and more Opportunities for professional growth and development within Lamoille Health Partners. Supportive and collaborative work environment with a dedicated team.

Building Name: UVMMC - Medical Center - Main CampusLocation Address: 111 Colchester Avenue, Burlington VermontRegularDepartment: Radiology CommunicationFull TimeStandard Hours: 40Biweekly Scheduled Hours:Shift: Day/Eve-8HrPrimary Shift: 11:00 AM - 7:30 PMWeekend Needs: RotatingSalary Range: Min $21.84 Mid $26.82 Max $31.79Recruiter: Brianna Foley JOB DESCRIPTION: Performs scheduling and coordinates simple and complex patient appointments for respective clinics, both in person and over the telephone using an automated patient scheduling system. He/she triages patient problems, schedules any related tests and procedures and provides appropriate patient instructions. Ability to communicate in an effective and competent manner to ensure a positive outcome in person or on the phone. Develops collaborative relationships with peers, patients, providers and visitors. The Scheduling Specialist role is divided between two distinct roles: Scheduling Specialist and Onsite Arrival Team Member. Each role plays a critical part in ensuring our patients receive timely and efficient care. The person who fills this position will fulfill the responsibilities of Onsite Arrival Team Member. Below are details - Arrival team Member Responsibilities: Work onsite at the hospital and off site locations, welcome and check in patients for their radiology appointments. Verify patient information, complete check in procedures and ensure patients are ready for their appointments. Assist patients with any questions or concerns they may have upon arrival. Assist some patients with changing procedures for their appointment. Enter orders for Mammography and Xray patients and some scheduling of these procedures. EDUCATION: Must possess a high school diploma or equivalent. EXPERIENCE: At least six months of experience as a Scheduling Specialist I. This is a bargaining union position.

Job Description COMMUNITY HEALTH: Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties. ABOUT THE ROLE: The referral specialist obtains reviews and inputs insurance authorization and referrals for patient services. The referral specialist also ensures payment for services by verifying benefits with insurance providers. FUNCTIONS OF THE POSITION: Reviews providers order to ensure referrals are in place prior to service. Receives, maintains, and notes in the system all referrals for services. Runs reports on a scheduled basis to obtain accuracy and to keep providers and staff informed of referrals/testing. Interviews and assists patients with authorization documents as needed. Maintains appropriate reports according to Community Health policy, state and federal requirements. Monitors and tracks patient authorizations, informing supervisor of any expired dates if applicable. Identifies issues and notifies appropriate staff and or providers. SKILLS REQUIRED FOR SUCCESS: High school diploma or equivalent; Associates Degree preferred. Three years of experience preferred as a referral specialist or similar experience in a healthcare role. Knowledge of medical billing/coding, skills in using electronic medical record system, proficient computer skills, and strong customer service skills. Skill identifying problems and recommending solutions. HOW WE SUPPORT YOU: Work Life Balance Generous Time Off Medical, dental, and vision insurance. Health savings account option. Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule. Comprehensive Wellness Program.

Job Summary: Under the direction of the Sr. Staff Coordinator and/or Clinical Managers for Adult/Adolescent Services, performs duties related to scheduling and daily staffing of nursing units. Assists program nurses in maintaining a safe environment. Serves as a role model and advocate for MHW's. QUALIFICATIONS: 1. B.A. preferred. 2. Three years Mental Health Worker experience preferred. 3. One year of office management, administrative services or staffing experience required. 4. Previous experience in Microsoft Applications, and other database management required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Core Competencies Produces nursing staff schedules in a timely fashion to meet the needs of the Programs under the supervision of the Clinical Managers. Makes recommendations for short and long term cost effective staffing needs to Clinical Managers and VP of Patient Care, at least every six months. Prepares, checks, and reviews daily staffing needs based on census and patient acuity, and recommends redeployment to Clinical Managers. Coordinates per diem staff schedule and assignment with appropriate Clinical Manager. Notifies Clinical Manager when per diem staff employees do not meet guidelines. Re-deploys staff, or telephones for per diem and/or overtime staff to fill sick calls and vacancies to maintain safe, cost effective staffing. Coordinates hospital-wide vacation and holiday requests in consultation with Clinical Managers to ensure safe, cost effective staffing. Maintains accurate Kronos records for all employees assigned. Understands and is able to process all parts of ANSOS for which he/she has access. Updates ANSOS data base on a regular basis as needed. Maintains a current file of nursing personnel for the program computer for each area served. Assists the VP of Patient Care in keeping daily and interval records, reports, and statistics regarding per diem and overtime staffing use. Produces staffing reports from ANSOS as requested by Clinical Managers. Enters patient acuity system into computer on a daily basis. Reviews with Clinical Managers or designee use of earned time. Assists in coordinating on-the-job orientation and cross-training keeping accurate records. May perform MHW duties to supplement staff or provide emergency coverage. Demonstrates good communication skills in advocating for staffing needs. Takes on other clinical responsibilities as delegated by Clinical Manager.