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Patient care coordinator jobs in Virginia Beach, VA - 198 jobs

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  • Patient Service Coordinator

    Patient First 4.3company rating

    Patient care coordinator job in Virginia Beach, VA

    The responsibilities of this job include, but are not limited to, the following: Supervising all Front Office employees; Registering and discharging patients accurately; Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames; Collecting patient payments accurately; Answering incoming calls in a warm and friendly manner; Submitting monthly staffing schedule for all Front Office employees; Reviewing all Front Office reports; Implementing established procedures and policies; Assisting with training new Front Office employees; Ensuring daily deposits are completed correctly; Evaluating and completing employee performance evaluations as directed; Organizing and conducting Front Office staff meetings; Providing positive, warm and friendly customer service in all interactions; Fostering teamwork and a positive, professional atmosphere; Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following: Employee must be at least 18 years of age; High school graduate or equivalent; Keyboarding experience required; Excellent verbal and written communication skills; One year of clerical experience preferred; One year of supervisory experience preferred.
    $29k-35k yearly est. Auto-Apply 5d ago
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  • Physical Therapy Patient Services Coordinator

    Jordan Young Institute 3.2company rating

    Patient care coordinator job in Virginia Beach, VA

    Physical Therapy Patient Service Coordinator Jordan Young Institute, Virginia Beach, VA Who we are: Jordan Young Institute (JYI) is a well-respected private orthopedic practice comprised of highly trained, board-certified orthopedic surgeons, neurosurgeons, physical medicine and rehabilitation physicians, sports medicine physicians, physical therapists, and athletic trainers devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. The Jordan Young Institute is recruiting for a Physical Therapy Patient Service Coordinator. What you will do: Check in and greet new and existing patients with the primary role of customer service and patient care. Receive and direct incoming telephone calls. Accurately document messages and forward to therapists and personnel in a timely manner. Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls. Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to the JYI Billing department as appropriate for questions regarding insurance or payment issues. Obtain and explain insurance benefits to patients. Manages cancellation list, filling open slots wherever possible, and assisting in the creating of templates and PT schedules. Ensures patients present with required referrals and has good understanding of the PT Direct Access guidelines in VA. Attain insurance authorizations at the direction of the PT Auth personnel. Generates new patient charts, flowsheets and paperwork. Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes. Notifies therapist or aide of patient readiness in a timely manner with delivery of patient charts. Seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system. Forwards all cash and checks to the Practice Administrator for preparation of deposit slip. Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation May need to perform coverage for Physical Therapy Technicians that may include but not limited to the following: Wiping down the clinic tables daily. Responsible for putting laundry away when it arrives as well as stocking the cabinets as needed. Assisting the therapists with their patient as needed. This includes triaging patients to the clinic area, setting patients up on stimulators, ice, heat, bringing the therapists patient charts, copying and printing exercises, as well as any other duties as assigned. Helping with filing, checking in and out patients, confirming appointments, or any other front desk duties as needed. Maintaining detailed knowledge of practice management and other computer software as it relates to job functions. Maintaining patient confidentiality; complying with HIPPA and compliance guidelines established by the practice. Reporting any problems to management. Anticipates schedule of patients and helps therapist accordingly. Keep all areas stocked with supplies Other duties as assigned. We'd love to hear from you if you: Have a high school diploma or greater. Excellent written and verbal communication skills. Able to multi-task and capable of remaining calm in stressful situations. Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency. Demonstrate working knowledge of medical terminology and willing to learn various EMR systems for administrative and scheduling purposes. Demonstrate excellent customer service. What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.
    $38k-47k yearly est. 17d ago
  • Part-Time Front Desk Coordinator - Chesapeake, VA

    The Joint Chiropractic 4.4company rating

    Patient care coordinator job in Chesapeake, VA

    Job Description Front Desk Coordinator - Part-Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires open availability on week days and weekends. Compensation and Benefits Starting pay: $16.50 per hour Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn. Powered by JazzHR nYcLIyzUro
    $16.5 hourly 15d ago
  • GEC - Patient Care Representative

    Us Eye

    Patient care coordinator job in Chesapeake, VA

    PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia. About Griffey Eye Care: At Griffey Eye Care & Laser Center in Chesapeake, Virginia, our doctors and staff are dedicated to providing you with the most thorough, gentle, and modern service for your eye care needs. With over 50 years of combined service and experience in coastal Virginia as well as North Carolina we are dedicated to helping you see clearly. Our highly trained staff provide our patients with the most up-to-date technical and surgical techniques, with a personal touch. We take the time to ensure that each of our patients are fully informed of their options regarding cataract surgery, glaucoma treatment, vision correction, PRK or LASIK Surgery, eyeglasses, contact lenses, preventative or ongoing care, and whatever is needed to ensure the best eye care possible. At Griffey Eye Care, your eyes are our focus. Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience. Essential Job Functions: * Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed. * Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms. * Print daily team/physician schedules as evidenced by the schedule of appointments for that day. * Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary. * Disseminate pertinent information using telephone systems and/or computer software systems as appropriate. * Cross-check and update next-day charts as evidenced by the appointment schedule. * Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff. * Complete appointment confirmation calls based on the patient appointment schedule. * Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period. * Fill out essential reports and forms as requested. * Additional administrative responsibilities as needed. Competencies: * Demonstrated knowledge of material, methods, instruments, and equipment. * Demonstrated ability to read, write, and perform mathematical calculations. * Ability to follow oral and written instructions. * Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization. Education and Experience: * High school diploma. * Experience with Microsoft Office products. * Prior experience in a customer service role. * Must be able to work under pressure and respond to patient requests in a positive manner. * Associate's degree (preferred). Position Type and Expected Hours of Work: * This is a full-time position located in [CITY, STATE] * Days and hours are * Travel to other locations as necessary Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-35k yearly est. 36d ago
  • Accessibility Coordinator

    College of The Albemarle 3.5company rating

    Patient care coordinator job in Elizabeth City, NC

    is open until filled* Current status - Accepting Applications The part-time Accessibility Coordinator supports College of The Albemarle's commitment to equity and inclusion by coordinating services and compliance related to accessibility, ADA, and Section 504 within the Division of Student Success and Enrollment Management (SSEM). This role focuses on ensuring that students with disabilities receive timely accommodations and access to essential resources in alignment with federal and state regulations. The position requires strong knowledge of accessibility laws, collaboration skills, and experience with post-secondary education environments. This role plays a critical part in fostering an accessible, supportive, and inclusive campus experience. The part-time Accessibility Coordinator receives supervision from the Director of Student Services. * Coordinate and implement ADA and Section 504 compliance processes for students with disabilities, ensuring adherence to federal, state, and institutional regulations. * Collaborate with students, faculty, and staff to facilitate the interactive accommodation process, including intake, determination, and implementation of reasonable accommodations. * Manage and maintain confidential records related to accessibility and accommodations in compliance with FERPA and other privacy laws. * Provide case management and ongoing support for students with disabilities, regularly monitoring accommodation effectiveness, addressing emerging needs, and coordinating with campus resources to promote student persistence and success. * Provide outreach and education to faculty, staff, and students regarding accessibility rights, responsibilities, and best practices for inclusive learning environments. * Coordinate testing accommodations and work with faculty and testing centers to ensure equitable access for students with disabilities. * Assist in the evaluation and recommendation of assistive technology and accessibility tools to support student success. * Monitor accessibility of campus facilities, programs, and digital content in coordination with relevant campus units to identify barriers and propose solutions. * Participate in training and professional development to remain current on ADA, Section 504, and accessibility best practices. * Contribute to data collection, reporting, and compliance audits related to accessibility services. * Collaborate with the Director, Student Services and other stakeholders to support institutional accessibility goals and continuous improvement initiatives. Required: * Bachelor's degree Preferred: * Master's degree * Experience working with ADA/Section 504 compliance in secondary and/or post-secondary education strongly preferred. Knowledge of: * Federal, state, and institutional accessibility regulations and best practices. Ability to: * Handle sensitive and confidential information with discretion. * Work independently and manage multiple priorities in a part-time role. * Have a collaborative approach to working with diverse populations and campus partners. Skills: * Strong problem-solving skills and attention to detail. * Excellent interpersonal, communication, and organizational skills. Special Note: * The work schedule expectations are Monday-Friday between the hours of 8:00am-4:30pm(EST).
    $36k-41k yearly est. 7d ago
  • Fleet Resources Coordination Services Scheduler

    Tekla Research 4.0company rating

    Patient care coordinator job in Norfolk, VA

    Must be a U.S. Citizen Clearance Required: Active Secret Education: Not specified Experience: 2 years' experience in scheduling Fleet resources in support of operations, training, and/or testing. Experience presenting written and oral briefs to high-level military and civilian managers. Position Description: Coordinator and scheduler of all Fleet support for East Coast Developmental and Operational Test events Professional and in-depth knowledge of Combined Fleet Forces Command Operation Order 2000 (CFFC OPORDER 2000) and COMPACFLT Operation Order 201 to include a full understanding of Fleet resources and how scheduling of Fleet resources for DT and OT testing is accomplished. An in-depth knowledge of SECNAV 5000 series instructions and the Navy acquisition process as it relates to T&E. Benefits: Medical, Dental, & Vision Plan, short- and long-term disability, accidental death & dismemberment, 401K retirement & matching, Tuition assistance program, direct deposit, leave package and 11 paid federal holidays. Salary: The projected salary range for this position is $89,000-$105,000; however, this is not a guarantee of salary. Salary will be set based on experience and contractual requirements.
    $30k-38k yearly est. 18d ago
  • PEC OPH/Patient Engagement Center Advocate

    Eye Care Partners 4.6company rating

    Patient care coordinator job in Norfolk, VA

    Job Title: Patient Engagement Center Advocate Pay: $ 17.00/HR; No Negotiation is Fully Remote, Paid Remote Training * Please note location and time zone* Must Live in 1 of these 18 States - No exceptions! * Missouri * Florida * Kansas * Kentucky * Pennsylvania * Virgina * New Jersey * Texas * Minnesota * Michigan * Oklahoma * Alabama * North Carolina * Georgia * Illinois * Ohio * Indiana * Arizona Job Summary The Patient Engagement Center Advocate role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. Duties and Responsibilities * • Respond to incoming phone calls for all sites promptly and in an exceptional quality manner. * • Appropriately schedule patient appointments in our EMR system based on physician preferences. * • Clearly and concisely document patient requests and pertinent information via EMR so that we can successfully respond to patient needs. * • Through appropriate call control, ensure that calls are handled efficiently to attain daily call production goals. * • Coordinates work efforts with other team members to achieve an efficient workflow within the office. * • Maintain strong knowledge of all site protocols and physician schedules/changes to ensure appropriate information is provided to patients. * • Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. * • Performs other duties that may be necessary or in the best interest of the organization. Education, Licensure & Certification Requirements * High School or GED Experience Requirements * 1+ years related experience in a call center, customer service, medical office or as a receptionist. * Previous medical office experience preferred; previous optometric or ophthalmic experience strongly preferred. Knowledge, Skills and Abilities Requirements * • Ability to multi-task and work multiple computer programs at once * • Ability to adapt to change based on business needs * • Professional in appearance and actions * • Logical and Critical thinking skills * • Customer-focused with excellent written, listening and verbal communication skills * • Enjoys learning new technologies and systems * • Detail oriented, professional attitude, reliable * • Exhibits a positive attitude and is flexible in accepting work assignments and priorities * • Meets attendance and tardiness expectations * • Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations * • Interpersonal skills to support customer service, functional, and teammate support need * Able to communicate effectively in English, both verbally and in writing * • Ability for basic to intermediate problem solving, including mathematics * • Intermediate to advanced computer operation * Proficiency with Microsoft Excel, Word, and Outlook * • Specialty knowledge of systems relating to job function * E360/NextGen or applicable EMR system, credentialing eligibility program, phone system. * • Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines Location For remote team members, maintain the ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives. The team member is responsible for providing and maintaining a workspace where interruptions are controlled during work hours. The work area should have minimum noise and distraction and be suitable for guarding confidential Company information If you need assistance with this application, please contact ************** Please do not contact the office directly - only resumes submitted through this website will be considered. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
    $17 hourly Auto-Apply 7d ago
  • Full Time Home Care Service Coordinator

    Addus Homecare

    Patient care coordinator job in Chesapeake, VA

    To apply via text, text 10090 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Full Time: In office: Monday- Friday 8am - 5pm. Location: Addus HomeCare 4361 Indian River Rd. Chesapeake, VA 23325-3115 At Addus we offer our team the best: Medical, Dental and Vision Benefits Monthly Bonus Daily Pay Continued Education PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client s care plan is followed and client services are not interrupted. Contacts care providers and clients to provide service updates Conducts monthly client wellness calls and conducts home visits as required Provides thorough, complete follow-through on escalated client complaints and theft claims Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company s policies and guidelines Ensures the appearance of the branch s open environment is professional: neat, clean, orderly and generally free of clutter Maintains a high degree of confidentiality at all times due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: Must have high school diploma or equivalent. 1 year of Industry experience required Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 10090 to ************. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR
    $35k-52k yearly est. 14d ago
  • Full Time Home Care Service Coordinator

    Addus Homecare Corporation

    Patient care coordinator job in Chesapeake, VA

    To apply via text, text 10090 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Full Time: In office: Monday- Friday 8am - 5pm. Location: Addus HomeCare 4361 Indian River Rd. Chesapeake, VA 23325-3115 At Addus we offer our team the best: * Medical, Dental and Vision Benefits * Monthly Bonus * Daily Pay * Continued Education * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Essential Duties: * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. * Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Contacts care providers and clients to provide service updates * Conducts monthly client wellness calls and conducts home visits as required * Provides thorough, complete follow-through on escalated client complaints and theft claims * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines * Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency * Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements * Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: * Must have high school diploma or equivalent. * 1 year of Industry experience required * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 10090 to ************. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR
    $35k-52k yearly est. 14d ago
  • Medical Office Specialist

    EVMS

    Patient care coordinator job in Norfolk, VA

    The Medical Office Specialist is responsible for executing key front-end revenue cycle functions, including patient registration, insurance verification and authorization coordination. This position is integral to both patient care and provider support, ensuring efficient clinic operations, regulatory compliance, and high-quality service delivery, while working collaboratively with clinical and administrative teams to uphold departmental expectations, meet performance goals, and maintain compliance with performance goals/standards and HIPAA regulations. Responsibilities Perform pre-registration and post-registration tasks, ensuring complete and accurate patient demographic and insurance information. Verify insurance eligibility and benefits using payer portals and internal systems. Initiate and manage prior authorizations for services, procedures, and referrals, including submission of medical necessity documentation. Track and follow up on pending authorizations to ensure timely approvals and prevent delays in care. Enter and maintain accurate records of registration, eligibility, and authorization activities in compliance with performance goals/standards, departmental protocols, and defined quality metrics (KPIs) related to front-end revenue cycle functions. Process all non-clinical orders placed by providers, including referrals, imaging, and specialist consults. Ensure all required documentation is complete and compliant with payer guidelines. Coordinate with external providers and facilities to facilitate timely and accurate referral fulfillment. Track referral status and turnaround times to support departmental performance goals. Maintain accurate logs and documentation to support compliance and reporting requirements. Educate patients on insurance coverage, co-pays, deductibles, and out-of-pocket responsibilities. Provide information on available payment plans, financial assistance programs, and departmental billing policies. Serve as a liaison between patients and billing staff to resolve financial inquiries and support payment arrangements. Document financial counseling interactions and patient decisions in accordance with compliance and quality standards. Answer and triage incoming calls using a multi-line phone system, ensuring prompt, courteous, and professional communication. Route calls appropriately to clinical or administrative staff based on patient needs. Provide accurate information regarding appointments, insurance, referrals, and financial services. Document call interactions and follow-up actions in the electronic health record (EHR) system. Monitor call queues and voicemail messages to ensure timely response and resolution. Track call metrics and contribute to performance improvement initiatives related to patient access and satisfaction. Perform other duties as assigned by the supervisors and/or Physicians. Qualifications Required: Computer literacy/proficiency, HIPAA regulations and patient confidentiality, ability to multitask in a fast paced environment, attention to detail, effective verbal and written communication, maintain professionalism under pressure, problem solving/critical thinking, and empathy. Preferred: Computer literacy/proficiency in EHR platform EPIC, insurance platforms, and Microsoft Office; Knowledgeable in de-escalation techniques. Location : Location US-VA-Norfolk
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Global Registration Specialist - Cosmetic Services

    Registrar Corp 3.6company rating

    Patient care coordinator job in Hampton, VA

    Remote | Full-Time | Hourly Pay: $21| Registrar Corp's mission is to promote consumer health and safety by providing over 35,000 food, cosmetic, medical device, and drug clients in 180 countries with compliance software and services. We're a fast growing team spanning 21 offices worldwide and always looking for talented and dedicated professionals to join us. We are currently seeking a Global Cosmetic Regulatory Specialist to support our expanding portfolio of cosmetic clients worldwide. This role is ideal for someone with a strong foundation in cosmetic regulations and a passion for helping companies navigate complex compliance landscapes. You will play a key role in supporting regulatory submissions, developing internal SOPs, and contributing to the creation of new services that align with evolving global standards, including FDA MoCRA, Health Canada, and U.S. state-level regulations. If you have exceptional attention to detail, solid organizational skills, and enjoy communicating with international clients - We encourage you to apply today for our Registration Specialist position! Role Responsibilities Customer Communication: Communicate with international customers via phone and email Document Control: Retrieve and compile information as requested from records, emails, and other documents. Data Management: Perform administrative and data entry tasks, including analyzing and interpreting Microsoft Excel data and managing databases. Quality Assurance: Review forms, data, and other information to ensure accuracy and conformance to established procedures and policies. Regulatory Compliance and Submissions: Verify data for accuracy, completeness, and compliance with established procedures to submit data to the federal government. Compile and submit data to regulatory authorities in compliance with established procedures. SOP Development: Assist in the development and documentation of Standard Operating Procedures (SOPs) for internal teams and client-facing services. Cross-Functional Collaboration: Collaborate with cross-functional teams to design and implement new regulatory services. Required Skills and Experience At least 2 years of experience working in regulatory affairs, compliance, customer service, administrative, or data entry-driven role. Experience developing or maintaining SOPs or regulatory documentation. Strong problem-solving and critical thinking skills. Ability to diagnose client needs and build relationships through a consultative approach. Understanding of cosmetic regulations (FDA, Health Canada, EU, etc.) is highly preferred. Perks and Benefits Remote eligibility for states listed below Comprehensive benefits package including medical, dental, vision, mental health services, 401(k) with company match, and paid time off Work environment focused on innovation and collaboration Fun, collaborative work environment Compensation target $21/ hour Registrar Corp currently supports the long-term work of employees in the following US states: Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Michigan, Minnesota, Missouri, Mississippi, Nebraska, New Jersey, New York, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Utah, Virginia, and West Virginia. Registrar Corp is a global compliance and training company established in 2003. Registrar Corp is not a government agency. Registrar Corp is not affiliated with the U.S. FDA #LI-REMOTE #LI-MO1
    $21 hourly 60d+ ago
  • Front Desk - Medical office - M-F, no weekends, full benefits, national growth opportunities

    Virginia Eye Institute 4.4company rating

    Patient care coordinator job in Norfolk, VA

    Company: Virginia Eye Consultants Job Title: Patient Coordinator Department: Ophthalmology Reports To: Patient Coordinator Supervisor Location: This is a full-time position located in Norfolk, VA and does require occasional travel to satellite offices in Virginia Beach, Suffolk, and Hampton. We pay mileage! SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, professional manner at all times Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Paid Maternity Leave Optical Education Reimbursement Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $37k-44k yearly est. Auto-Apply 25d ago
  • Memory Care Coordinator (Full-Time) - Gates House

    Navion Senior Solutions

    Patient care coordinator job in Gatesville, NC

    Job Description Gates House, a community of Navion Senior Living, is seeking a Memory Care Coordinator (Med Tech) to join its rapidly growing team. Our Memory Care Coordinator is responsible for the overall management of 12 apartments. You will assist in maintaining a resident's health and well-being in a home-like safe environment. We are looking for an experienced, energetic, take-charge leader who will ensure that our residents are engaged every day. This is a Full-Time Opportunity! You must have a current Med Tech certification to apply! Gates House has partnered with Tapcheck, revolutionizing the way team members get paid! Join our amazing team and be part of a groundbreaking mobile app that allows team members to access their earned wages instantly. Say goodbye to waiting for payday and the stress of financial instability. With Tapcheck, we believe in empowering team members and giving them more control over their finances. With our innovative technology and user-friendly interface, we are reshaping the world of payroll! Responsibilities Provide direct resident services and medication management when needed. Responsible for the scheduling and supervision of resident care staff. Coordinates and monitors the completion of daily assignments. Responsible for the development of programming that meets the specific needs and abilities of residents residing in Memory Care. Responsible for ensuring that personalized Memory Boxes are in place for each resident. Works with Activities Coordinator to provide supervision and support for activities and outings. Responsible for the completion/updating of resident service plans to reflect the specific needs/abilities of each resident. Demonstrate ability to manage and respond appropriately to resident behaviors. Communicate with physicians/other health care providers regarding the resident's health status when appropriate. Maintain accurate and complete resident documentation. Schedule tests ordered by the physician, assist residents in scheduling medical appointments and transportation. Demonstrate competency in all areas of medication administration. Maintain current knowledge of state regulations and community policies. Assist with orientation and education of resident care staff. Responsible for the evaluation and discipline of resident care staff. Maintain current knowledge of the community's fire safety procedures, including the correct use of the fire alarm system. Able to follow the designated plan of action in the event of a fire or other emergency. Conduct/coordinate departmental meetings/trainings sessions. Address resident/family complaints related to non-clinical issues. Demonstrate courteous, polite and friendly attitude with residents, families, visitors and co-workers. Requirements Experience or training in an equivalent setting preferred. MedTech certification General understanding of and concern for the needs of seniors. Aptitude and previous experience with Alzheimer's and memory impaired residents. Ability to work in an environment conducive to caring for residents without posing a substantial. safety or health threat to self or others. Ability to manage team processes and promote a team environment. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) PTO for full time positions Short- & Long-Term Disability Insurance Life Insurance Career Advancement Opportunities #MTC
    $28k-42k yearly est. 24d ago
  • Front Desk Coordinator - Full Time

    Project Restorix

    Patient care coordinator job in Elizabeth City, NC

    Front Desk Medical Coordinator At RestorixHealth, our mission is simple…to restore health and improve the quality of life - and access to care - for patients with wounds. We are seeking a customer service driven Front Desk Medical Coordinator for our state of the art wound care facilities. Responsible for scheduling patients, precertification, insurance verification, charge entry and daily reconciliations, this position will wear many hats. Individuals who have found success in this role have had previous experience in medical coding, billing and/or pre-certification. The ideal candidate is tech savvy, self-motivated and works well independently and as part of a team. Ongoing training will provide you the tools to be successful in your role. Every position at Restorixhealth contributes to enhancing the lives of the patients we serve. You too, can be an integral part of our team, APPLY TODAY! What We Offer: Monday - Friday schedule, no weekends RestorixHealth is proud to provide employees with a comprehensive and attractive benefits program which includes the following: Medical, Dental and Vision Insurance Health Savings Account (with employer match) and Flexible Spending Accounts (General Purpose, Limited Purpose and Dependent Care) Employer-Paid Basic Life Insurance, AD&D and Short-Term Disability Voluntary Buy-Up Life Insurance (for self, spouse & children), Short-Term Disability and Long-Term Disability Voluntary Accident, Critical Illness and Hospital Indemnity Plans Employee Assistance Program Pet Care Discount Program Generous Paid Time Off and Paid Holidays 401(k) Retirement Plan (with employer match) Internal ongoing educational/training opportunities Competitive compensation Continuous coaching & mentorship What You'll Do: Schedule HBO Therapy or wound care visit, utilizing hospital software/systems as well as RXH's EMR system Book appointments appropriately based on time, staffing, equipment and supplies Confirm all registration information with the patient and or responsible party Verify specific insurance benefits and obtain preauthorization for wound care procedures Patient visit charge information to be provided by wound center personnel and provided to the respective billing/finance departments or entered directly into hospital charge entry systems in accordance with hospital policies and acceptable standards Perform daily patient schedule: charge entry reconciliations and account for all outstanding superbills Ensure patient satisfaction and provide professional patient and staff support Qualifications: High school diploma or equivalent Experience in front desk role in a hospital outpatient or medical practice setting preferred Intermediate Microsoft Office skills (Word, Excel, Outlook) Exceptional customer service skills, able to promote a positive environment. Ability to maintain confidentiality, per HIPPA regulations At RestorixHealth, we grow talent. When you join our team, you have the opportunity to develop your career based on your strengths and potential, including the possibility to move functionally, geographically, laterally and vertically. This is a career destination for engaged, caring, passionate and talented people who want to make a difference. We are the leader in the development and management of comprehensive wound healing and Amputation Prevention Center facilities. RestorixHealth is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.
    $27k-34k yearly est. 5d ago
  • Front Desk Coordinator - Full Time

    Restorixhealth 3.9company rating

    Patient care coordinator job in Elizabeth City, NC

    Front Desk Medical Coordinator At RestorixHealth, our mission is simple…to restore health and improve the quality of life - and access to care - for patients with wounds. We are seeking a customer service driven Front Desk Medical Coordinator for our state of the art wound care facilities. Responsible for scheduling patients, precertification, insurance verification, charge entry and daily reconciliations, this position will wear many hats. Individuals who have found success in this role have had previous experience in medical coding, billing and/or pre-certification. The ideal candidate is tech savvy, self-motivated and works well independently and as part of a team. Ongoing training will provide you the tools to be successful in your role. Every position at Restorixhealth contributes to enhancing the lives of the patients we serve. You too, can be an integral part of our team, APPLY TODAY! What We Offer: Monday - Friday schedule, no weekends RestorixHealth is proud to provide employees with a comprehensive and attractive benefits program which includes the following: Medical, Dental and Vision Insurance Health Savings Account (with employer match) and Flexible Spending Accounts (General Purpose, Limited Purpose and Dependent Care) Employer-Paid Basic Life Insurance, AD&D and Short-Term Disability Voluntary Buy-Up Life Insurance (for self, spouse & children), Short-Term Disability and Long-Term Disability Voluntary Accident, Critical Illness and Hospital Indemnity Plans Employee Assistance Program Pet Care Discount Program Generous Paid Time Off and Paid Holidays 401(k) Retirement Plan (with employer match) Internal ongoing educational/training opportunities Competitive compensation Continuous coaching & mentorship What You'll Do: Schedule HBO Therapy or wound care visit, utilizing hospital software/systems as well as RXH's EMR system Book appointments appropriately based on time, staffing, equipment and supplies Confirm all registration information with the patient and or responsible party Verify specific insurance benefits and obtain preauthorization for wound care procedures Patient visit charge information to be provided by wound center personnel and provided to the respective billing/finance departments or entered directly into hospital charge entry systems in accordance with hospital policies and acceptable standards Perform daily patient schedule: charge entry reconciliations and account for all outstanding superbills Ensure patient satisfaction and provide professional patient and staff support Qualifications: High school diploma or equivalent Experience in front desk role in a hospital outpatient or medical practice setting preferred Intermediate Microsoft Office skills (Word, Excel, Outlook) Exceptional customer service skills, able to promote a positive environment. Ability to maintain confidentiality, per HIPPA regulations At RestorixHealth, we grow talent. When you join our team, you have the opportunity to develop your career based on your strengths and potential, including the possibility to move functionally, geographically, laterally and vertically. This is a career destination for engaged, caring, passionate and talented people who want to make a difference. We are the leader in the development and management of comprehensive wound healing and Amputation Prevention Center facilities. RestorixHealth is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.
    $28k-34k yearly est. 5d ago
  • Patient Service Representative

    Patient First 4.3company rating

    Patient care coordinator job in Chesapeake, VA

    The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic, health, pharmacy, and insurance information. Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. Referring billing questions to the appropriate parties as needed. Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system. Discharging the patient and processing incurred charges. Completing all cash management duties to include counting and accounting for money collected at the end of the shift. Receiving, sending, and distributing correspondence as directed. Filing and scanning medical documents and office forms as directed. Completing assigned checklists and Policy Manager tasks within the assigned shift. Answering all incoming calls and distributing messages in a timely manner. Assisting with other assignments as directed. Demonstrating an efficient understanding of the electronic medical record system. Receiving, moving, and stocking ordered supplies. Cleaning the front office work area and other maintenance assignments as directed. Verifying daily reports are run at the end of the day. Attending staff meetings as directed. Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Operating, using, and maintaining medical and office equipment as trained. Participating in maintenance assignments when necessary and as directed. Providing positive, warm, and friendly service in all interactions. Completing other duties as directed Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older. Basic typing skills. Minimum one year of clerical experience preferred. High school graduate or equivalent. Ability to sit, stand, and walk for up to 7 hours at a time. Ability to lift up to 25 pounds. Excellent visual, verbal, written, and typed communication skills. Ability to prioritize and multitask. Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
    $30k-34k yearly est. Auto-Apply 12d ago
  • Patient Registration Representative

    Jordan Young Institute 3.2company rating

    Patient care coordinator job in Virginia Beach, VA

    WHO WE ARE The Jordan-Young Institute is a prominent multi-sub-specialty private physician practice including orthopedics, sports medicine, neurosurgery/spine, physical medicine & rehabilitation, and Physical Therapy in Virginia Beach, Virginia. We are a high-volume practice with an excellent team of dedicated professionals whose purpose is to provide the very best medical care to the patients we serve. We are seeking a full-time Patient Registration Representative. We are looking for an experienced, highly organized, Patient Registration Representative. WHAT YOU WILL DO The Patient Registration Representative will work directly under the supervision of the Business Operations Manager while working along with the rest of the team and reporting any discrepancies immediately to maintain Jordan Young Institute's superb customer service standards and care. You will also: Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments. Performs clerical functions, including, but not limited to: answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates no-show and recall letters; processes/sorts mail and produces end-of-day reports. May need to document patient phone calls in EHR for call routing/resolution. Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out. Maintains patient medical records according to standards; uploads correct Fax documents into EPIC. Responsible for basic EMR scanning. Actively participates in safety initiatives and risk-mitigating measures where appropriate and completes all position and unit safety-related competencies and requirements on a timely basis. We'd love to hear from you if you have: High school diploma or equivalent required Prior experience in working in a medical front desk registration role, Preferred Experience with telephone and face to face customer service, required Knowledge of computers and database/word processing software Knowledge of standard office procedures and equipment Excellent communications skills Ability to work with a wide range of patients WHAT WE OFFER We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. EQUAL OPPORTUNITY EMPLOYER The Jordan Young Institute, an Aligned Orthopedic Partners Company, is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.
    $31k-37k yearly est. 46d ago
  • Part-Time Front Desk Coordinator - Chesapeake, VA

    The Joint 4.4company rating

    Patient care coordinator job in Chesapeake, VA

    Front Desk Coordinator - Part-Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities * Greet and check in patients, providing a friendly and professional first impression * Manage the flow of patients through the clinic in a timely, organized manner * Present and sell wellness plans and membership packages confidently and accurately * Support the clinic's sales goals by converting new and returning patients into members * Answer phone calls and assist with appointment scheduling and patient inquiries * Re-engage inactive members and maintain up-to-date patient records using POS software * Assist with clinic marketing efforts and community outreach * Maintain a clean, organized front desk and clinic environment * Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications * High school diploma or equivalent required * Minimum one year of customer service and sales experience preferred * Strong phone, computer, and multitasking skills * Energetic, motivated, and confident in a goal-driven environment * Positive attitude with a team-oriented mindset * Must be able to stand/sit for long periods and lift up to 50 pounds * Office management or marketing experience is a plus Schedule This role requires open availability on week days and weekends. Compensation and Benefits * Starting pay: $16.50 per hour * Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
    $16.5 hourly 37d ago
  • Medical Office Specialist

    EVMS

    Patient care coordinator job in Norfolk, VA

    This position is responsible for all administrative duties of the clinic. Compiles regular and special reports using established formats and procedures. Must be well organized, highly flexible, posse a keen awareness of customer service, and have the ability to multi-task and prioritize under pressure. Ability to manage and meet deadlines for multiple projects. Responsibilities Answers multi-line phone system within the third ring using EVMS GFM greeting Schedule patient appointments Calling patients and scheduling appointments from reminder and bump lists. Verify accuracy of providers Microsoft Outlook calendar from master schedule Notifying appropriate people of discrepancies Review Quality measure reports Track/enter statistical information for specified demographic and/or population Prepare reports as needed Register and Pre registering patients to establish new care including confirm patient's insurance. For established patients update all changed information in the computer Collect co-pays Ensure daily deposit is ready for pick up Responsible for the accuracy of information obtained from complex multi-payer insurance companies to include but not limited to verification of benefits eligibility procedures; procuring and completing documentation for pre-certification and referral/authorizations. Assist patients with payment plans, indigent services and Medicaid processes Review and complete all EHR tasks that are assigned in accordance to EVMS Medical Group standards Flag all deceased patient and notifying appropriate party Ensure patients complete survey prior to exiting Please be sure to update patient PCP in the event they change PCP's or provider is no longer here at clinic. Check out patients after appointment, to ensure patient has a follow up prior to leaving Inform patients of “Follow My Health” (Patient Portal) Send daily invites to all NEW/ESTABLISHED Patients Sort incoming correspondence into appropriate categories to prepare for scanning. Scan sorted patient information into batched categories Sort scanned patient information from batches into the proper patient's chart accurately and task physician for sign off. Task respective physician patient medical information when appropriate. Research patient's chart for information needed by other physician's offices, home health agencies, hospitals and other outside sources. Print and fax or mail for outside requests. Obtain medical records from outside sources requested by EVMS physicians. Enter health maintenance results in the EHR when made available, set up reminders to ensure follow-up. Collect daily items for medical records from nurses' stations, resident and faculty mail boxes, and out boxes in medical records. Print and mail patient letters written by physicians. Process orders such as home healthcare, durable medical equipment and respiratory, etc. Process orders, schedule appointments and follow-up for specialty procedures in order to complete orders for imaging and other requested tests Process online referrals via insurance company's websites as well as manually written referrals Retrieve patient information from V.11 to fax to referring providers & specialist Perform “other” duties as assigned by the supervisors and/or Physicians. Qualifications Candidate must have prior experience in a health care environment Strong attention to detail, organizational and communicational skills needed. Strong MS Office skills to include Word, Excel and Outlook needed. Understands and ensures HIPAA policies. Location : Location US-VA-Norfolk
    $26k-34k yearly est. Auto-Apply 17d ago
  • Part-Time Front Desk Coordinator - Chesapeake, VA

    The Joint Chiropractic 4.4company rating

    Patient care coordinator job in Chesapeake, VA

    Front Desk Coordinator - Part-Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires open availability on week days and weekends. Compensation and Benefits Starting pay: $16.50 per hour Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
    $16.5 hourly Auto-Apply 43d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Virginia Beach, VA?

The average patient care coordinator in Virginia Beach, VA earns between $16,000 and $49,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Virginia Beach, VA

$28,000
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