Patient care coordinator jobs in Visalia, CA - 49 jobs

Surgery Scheduler JOB SUMMARY: Schedules inpatient and outpatient orthopedic surgeries with various surgical facilities. Provides a highest level of patient communication and service. EDUCATIONAL REQUIREMENTS: High school diploma- Completion of technical program preferred QUALIFICATIONS AND SKILLS: Strong communication skills with staff, physicians and patients Minimum of 2 years experience scheduling inpatient and outpatient surgeries at various surgical facilities Experience with insurance authorizations High level of organizational skills Ability to prioritize workflow in a fast-paced medical environment Good analytical and problem-solving skills Knowledge of medical terminology and electronic health records Responsibilities include, but are not limited to: Scheduling orthopedics surgeries Organizing and prioritizing a surgical schedule Insurance authorizations EHR documentation Miscellaneous office duties as assigned Typical Physical Demands Position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Typical Working Conditions Normal office working environment. Compensation: $21-$30/hr

Job Description Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position Work Location: 6181 N. THESTA AVE., STE.104 | FRESNO, CA 93710 The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times What You'll Do: Essential Duties & Key Responsibilities Courteously check patients in and out according to our Customer Service standards. Asking every patient for a google review. Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours. Verify primary and secondary insurance prior to scheduled visits in accordance with protocols. Follow all HIPPA regulations, keep patient personal and financial information confidential. Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients. Document payment notes; balance and reconcile payments collected during your work shift. Maintain and update provider schedules as needed within company guidelines. Schedule and confirm patient appointments in accordance with protocols. Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit. Create / prepare superbills accurately and in a timely manner. Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times. Deescalate/resolve patient grievances with effective and kind communication. Keep the front office and patient waiting areas neat and orderly to maintain our high standards. Other duties are assigned to assist with the overall function of your location. Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral Ability to input the correct payor ID or name and address into EMA. Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF) Updating the PA log, ensure codes are entered correctly. Closing tasks - end of day is accurate and uploaded to share drive. Collecting cosmetic sales in lightspeed. Maintain a clean and organized reception area and restroom facilities. What We're Looking For: Required Skills & Abilities Strong customer service and interpersonal skills Effective verbal and written communication skills Knowledge of primary and secondary insurance types, billing, and documentation procedures Proficiency in Microsoft Office and EMA software and Lightspeed Ability to stay focused on tasks to be accomplished while working in dynamic situations Ability to maintain HIPAA confidentiality and professionalism Confidently and professionally ask for and process financial payments Education & Experience High school diploma or equivalent required. 1-2 years of experience in a medical office or customer service role preferred. Familiarity with HIPAA regulations and healthcare operations. Additional training or certification in medical office administration is preferre EQUIPMENT & SOFTWARE OPERATION The incumbent in this position may operate any/all of the following equipment: Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth What We Offer: Competitive salary and benefits Health, dental, vision, and ancillary insurance options 401K retirement savings Paid time off Professional development opportunities Supportive and fair work environment Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you! #HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring

Description Pinnacle Claims Management, Inc. (PCMI) is an all-inclusive Third Party Administrator (TPA) that offers competitive, affordable health benefits services to self-funded employers. Unlike other TPAs Pinnacle was born from a member-driven organization (Western Growers) and understands our client's significance as a business partner. We place tremendous value in our relationships by offering TPA, PBM, ACA Compliance, and comprehensive Health Management services all in-house. Compensation: $39,208 - $55,972 with a rich benefits package that includes profit-sharing. Job Description SummaryThe Patient Care Coordinator reports to the Supervisor, Pharmacy Benefits Management (PBM). The Patient Care Coordinator role is an important contributor in the internal and external services our Pharmacy Benefit Manager (PBM) provides to customers. In this role, the incumbent will function as a subject matter expert in our PBM customer service. This role works directly with members and vendors, and indirectly with clients to achieve our goal of an elevated PBM experience. The incumbent will also be responsible for researching and analyzing data to address operational challenges and Customer Service department issues. Qualifications High school diploma and one (1) to three (3) years of experience in Pharmacy Benefit Management or retail pharmacy practice, preferred. Valid Pharmacy Technician Certification Board Certification (PTCB), desirable. Intermediate knowledge of prescription benefits and products, and pharmacy claims. Patient Care oriented with ability to set priorities and meet required turn-around time frames. Excellent written and oral communication skills, as well as interpersonal skills. Good skills for project-based tasks. Ability to work effectively in a fast-paced environment Analytical thinking skills and problem-solving capabilities. Good communication and telephone skills with a very clear and concise speaking voice Ability to adapt to a constantly changing environment. Proficient organizational and time management skills. Fluent in English (oral and written) required. Bilingual in Spanish preferred. Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAA-required protection of all confidential/protected client data. Internet access provided by a cable or fiber provider with 40 MB download and 10 MB upload speeds. Home router with wired Ethernet (wireless connections and hotspots are not permitted). A designated room for your office or steps taken to protect company information (e.g., facing computer towards wall, etc.) A functioning smoke detector, fire extinguisher, and first aid kit on site. Duties And ResponsibilitiesCustomer Service Ability to respond to a wide variety of member questions via telephone, e-mail and written correspondence regarding prescription drug benefits in a confidential, professional and ethical manner such as confirming Prior authorization status, verifying patient eligibility & pharmacy benefits, and placing overrides for rejected pharmacy prescription claims. Assist Benefits Coordinator I & II with coordinating intake and processing Prior Authorization Requests between doctors, patients, and pharmacy. Provide support to Benefits Coordinator II with training CSRs to handle customer service inquiries. Assist the Benefits Coordinator II in developing policies and procedures for our customer service agents. Provide assistance to Benefits Coordinator I & II and Supervisor in resolving all escalations in a timely manner to meet our Service Level Agreements. Responsible for the PBM customer service Help Desk for day-to-day tasks. Prior Authorization tickets, after hours voicemails/ emails, customer service e-mails, and direct member reimbursements. Provide the Benefit I coordinator support to develop client-facing reporting and communications. Responsible for implementing “white glove” customer service expectations for the PBM. Operations Achieve service level targets with our e-mail box, Prior Authorization tickets, organizing documents in the H drive, and other areas of pharmacy operations. Utilize creative methods to understand how our customers perceive their interactions with Pinnacle Rx Solutions and the process of getting their medications. Provide suggestions and contribute to workflow improvements. Contribute to team of highly skilled and talented experts who maintain the current reporting environment and work to continually improve it by delivering operational reporting products, including critical metric reporting, performance dashboards, work-in-progress trackers and forecasting. Back-up and assist the Benefits Coordinator I & II in performing process Improvements, reporting and analytics, project management, and quality assurance activities. Other Utilize all capabilities to satisfy one mission - to enhance the competitiveness and profitability of our members. Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve, planning, and executing work helpfully and collaboratively. Be willing to adjust efforts to ensure that work and attitude are helpful to others, being self-accountable, creating a positive impact, and being diligent in delivering results. Focus efforts on quality and quantity of product deliverables as well as resourcing and project management in a fast paced and challenging environment. Ensure application compliance while creating an environment for innovation and growth. Maintain internet speed of 40 MB download and 10 MB upload and router with wired Ethernet. Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAA-required protection of all confidential/protected client data. Maintain and service safety equipment (e.g., smoke detector, fire extinguisher, first aid kit). All other duties as assigned. Physical Demands/Work EnvironmentThe physical demands and work environment described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate with others. The employee frequently is required to move around the office. The employee is often required to use tools, objects, and controls. This noise level in the work environment is usually moderate. #LI-Remote

Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care. It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do - in the health of our patients, our loved ones, and our community. Benefits Eligible Part-Time Benefit Eligible Work Shift Variable - 8 Hour or less Shift (United States of America) Department 8560 Patient Access ServicesEnsures high quality work of the registration process for patient care services with emphasis on service excellence to customers. QUALIFICATIONS Education Required: High school diploma Preferred: College courses Experience Preferred: Prior patient access, registration, insurance benefit and medical terminology experience. Knowledge/Skills/Abilities Excellent communication, customer service and data input skills. Department Specific Requirements For Patient Access-Emergency Dept: requires Kaweah Health approved crisis intervention training within 60 days of hire/transfer. For Chronic Disease Mgmt Clinic: must be bilingual in Spanish. For Rural Health Clinics: requires Heartsaver AED. For Rural Health Clinics, Urgent Care Centers and GME-Family Medicine Center: prefer bilingual in Spanish, need to be determined by hiring leader at time of job opening based on clinic needs. Testing For Rural Health Clinics & GME-Family Medicine Center (when testing required), and Chronic Disease Mgmt Clinic: Requires successful completion of the Language Resource Assistant (LRA) test at a General level. LRA is a language assessment test that demonstrates written and oral interpretation/translation technique skills. Test will be administered if selected. JOB RESPONSIBILITIES Essential Maintains confidentiality and protects sensitive data at all times. Adheres to organizational and department specific safety standards and guidelines. Addendum (essential for specific dept) REGISTRATION OR CUSTOMER SERVICE: Accurately completes the admission, registration or pre-registration of a patient presenting for services. Obtains Advance Directive for Medical Record. Provides patient with written material as required by State and Federal law. Provides patient with Privacy Notice for HIPAA requirements. Obtains appropriate signature and documents accurately in Patient Management system as required for compliance. Must be accountable for the QA of own work. Utilizes all computer programs and procedures to ensure accuracy. Properly identifies correct patient and affixes an armband for positive identification of patient. Inventories patient belongings. Answers department phones, timely, and professionally. Assists customers timely with patient access concerns. Routes call as appropriate to other staff or location. Provides support for various floors as needed, in the absence of a unit secretary. Is productive during slow times. Ensures that all efforts provide value to and meet the needs of departmental customers. Responsible for securing patient belongings in accordance to the patient belongings policy. Works with physicians' office to obtain orders and assist in obtaining authorization. Understands Medicare coding, diagnosis codes, CPT codes to assure proper billing and use of ABN in order to provide as necessary to patient. Proficiency in the applicable programs. Thoroughly documents activity. Ensures patient has directions to facility/place of service. Answers all inquiries from all customers, both internal and external, in a timely manner whether the inquiries are via telephone, email, fax and in person. Informs patient of necessary requirements, financial obligations, financial discounts and pertinent information regarding their exam. Works closely with Financial Counselors to evaluate patient's financial needs, making appropriate determinations and referral to appropriate agencies for assistance to ensure reimbursement to the Kaweah Health. Obtains any signatures necessary including but not limited to HIPAA, COA, etc. Collects any applicable copayment or deductible and enters it into the patient payment system for a receipt. Answers questions regarding patient accounts. Properly identifies correct patient, correct exam and correct physician to ensure exam accuracy and patient confidentiality before services are provided to the patient. Obtains contact information for patients brought by ambulance or other transportation. CHRONIC DISEASE MGMT CLINIC/RURAL HEALTH CLINICS/FAMILY MEDICINE CENTER-GME: Performs standard clerical duties, including sorting of mail, answering telephones, returning calls, maintaining files, copying and mailing correspondence. Able to operate all office equipment. May also be responsible for taking meeting minutes and scheduling appointments for the department. May order supplies and handle related paperwork. Schedules appointments following department procedures. Answers telephone, screens and refers calls, takes messages. Responds to routine requests for information. Greets patients and visitors in a prompt, courteous and helpful manner. Checks-in patients, verifies and updates necessary information in the medical record or computer system. Ensures proper client intake at front desk. May be required to research information needed to complete billing process. May be assigned to key charge information into computer systems for billing purposes. May determine client payment status, i.e., Medi-Cal, Insurance, Cash, etc. When necessary makes referral to benefit counselor. May collect co-pays, deductibles, etc. Provides receipts as required. May be responsible to prepare bank deposits. May be assigned to complete charge postings. May obtain, maintain and file medical record, coordinate lab work, physicians reports, x-rays, etc. Distributes medical reports as assigned. Enters appropriate information into medical record, adhering to medical record guidelines. Ensures that all documents have been reviewed and filed in medical record according to procedure. May be responsible for gathering data, completing reports or forms for the department. May be responsible for ordering labs. May be responsible for entering MD orders in department computer system. May be assigned to perform document preparation and scanning into EDM and notes on document when scanned. Releases patient information per appropriately authorized requests. May be assigned to provide a few back office duties such as: escorting patient to exam room, making sure all paperwork is complete. Checks messages and responds in a timely manner. Responsible for checking fax machines and routes appropriately. Rural Health Clinics may be assigned to work on HEDIS (Healthcare Effectiveness Data and Information Set) tracking quality measures working with Care Coordinators. PRE-ARRIVAL: Accurately completes pre-registration for patient presenting for services. Contacts patient when necessary to obtain any additional information needed to complete pre-registration prior to scheduled services. Contacts patient one business day prior to scheduled service to confirm appointment. Explains to patient any special preparations required for service being performed. Collects copayment or patient responsibility over the phone. If unable to collect it, informs patient of any copayments or financial responsibility due at the time of service. Pre-registers patients for their procedures as needed and verify their insurance coverage either online or by phone. IMAGING CENTER: Modifies orders in system and cancels exams appropriately, including documenting reasons in Imaging information system. Notifies nursing upon rescheduling or canceling exam. Checks in patients, verifies and updates necessary information in the medical record. Ensures proper client intake at front desk. Obtains necessary release signatures for any Imaged records. Assures that documents are appropriately identified prior to being scanned into the applicable imaging system. CENTRALIZED SCHEDULING: Schedules all procedures for patients in a timely manner and following office policy. Accurately enters information about each procedure into the scheduling system including any special information about the patient i.e., allergies, wheelchair, translator etc. Obtains all information from physician's office necessary to schedule and provide services to the patient. Information needed includes but not limited to patient chart information, labs and proper reason for exam. Demographic information for patient as well as insurance information must also be obtained. Additional If assigned to Evening shift, may be assigned to distribute the surgery schedule following procedure. If assigned to Night shift, may be assigned to complete the nightly census audit following procedure. Demonstrates the knowledge and skills necessary to provide care and services appropriate to the population served on the assigned unit or work area. Performs duties as assigned. Pay Range $20.00 -$30.00 If you want to use your talents alongside people who face each day with courage and purpose, in an environment that empowers you to do your absolute best, this is where you belong.

The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices. Responsibilities Essential Functions: Set and achieve personal sales goals while supporting the goals of the team. Greet patients in a timely, professional, and engaging manner. Introduce new patients to the office and staff. Provide patient consultations and communicate information about recommended treatments. Discuss cost of service, insurance coverage, and payment options with patients Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments. Nurture the patient relationship to encourage patient retention. Work as a team player to ensure each customer receives the best service possible. Supports strategic local marketing initiatives that help drive brand awareness and new patient growth. Qualifications Qualifications: Minimum of high school diploma or equivalent required. Customer service focused. Excellent time management and organizational skills. Preferred dental office experience. Preferred experience with dental insurance. Preferred experience with Denticon/Dentrix. Skills and Abilities: Two (2) years of sales, customer service or related work experience. Bilingual Spanish-English skills preferred. Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively. Ability to quickly learn new procedures and processes. Excellent communication and interpersonal skills High level of ownership, accountability, and initiative Friendly, outgoing, and motivated personality Work Environment and Conditions: Travel as needed for training and to perform job functions. Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens. Potential of prolonged sitting and standing

The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices. Responsibilities Essential Functions: * Set and achieve personal sales goals while supporting the goals of the team. * Greet patients in a timely, professional, and engaging manner. * Introduce new patients to the office and staff. * Provide patient consultations and communicate information about recommended treatments. * Discuss cost of service, insurance coverage, and payment options with patients * Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments. * Nurture the patient relationship to encourage patient retention. * Work as a team player to ensure each customer receives the best service possible. * Supports strategic local marketing initiatives that help drive brand awareness and new patient growth. Qualifications Qualifications: * Minimum of high school diploma or equivalent required. * Customer service focused. * Excellent time management and organizational skills. * Preferred dental office experience. * Preferred experience with dental insurance. * Preferred experience with Denticon/Dentrix. Skills and Abilities: * Two (2) years of sales, customer service or related work experience. * Bilingual Spanish-English skills preferred. * Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively. * Ability to quickly learn new procedures and processes. * Excellent communication and interpersonal skills * High level of ownership, accountability, and initiative * Friendly, outgoing, and motivated personality Work Environment and Conditions: * Travel as needed for training and to perform job functions. * Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens. * Potential of prolonged sitting and standing

ExamWorks is looking for a Scheduling Coordinator to join our team in Fresno, CA! As a Scheduling Coordinator, you'll be the superhero behind the scenes, helping to coordinate appointments and support our clients, physicians, and examinees with ease. Perks of the Role: Full-time position: Monday-Friday, Competitive pay: $21 to $22 per hour Start ASAP: We're looking for someone who's ready to jump in and get trained-we'll have you hitting the ground running in no time! Duties and Responsibilities Include: Schedules examinations through IME Centric or office specific system database. Schedules and confirms appointment dates and times with physicians' offices. Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images. Coordinates with the client to obtain required medical records prior to examination. Prepares the chart by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination. Prepares and sends exam notification letters daily. Communicates with physicians, clients and or examinees regarding any schedule changes. Responsible to submit client invoice and/or issue to accounting if charges are incurred. When required, responsible for ensuring prompt pre-payment for services issued. Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation. Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information. Provides support and/or coverage to satellite offices as needed. Arrange lodging and or transportation for out-of-town examinees, assists with directions, etc. Processes mail, deliveries and shipments as needed. Participate in various educational and or training activities as required. Perform other duties as assigned. Qualifications Education and/or Experience High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred. QUALIFICATIONS Ability to consistently handle multiple phone lines with heavy call volume. Ability to operate computer, fax, copier, scanner, and telephone. Must be able to type a minimum of 35 W.P.M. Ability to follow instructions and respond to upper managements' directions accurately. Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met. Must demonstrate exceptional communication skills. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. Must be able to demonstrate and promote a positive team -oriented environment. Must be able to stay focused and concentrate under normal or heavy distractions. Must be able to work well under pressure and or stressful conditions. ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages. ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws

Job Description The Care Coordinator serves as a vital link among the Operations Department, the Wellness Department, Care Integration, and the Medical and Behavioral Health Team. This role is responsible for coordinating all system-of-care services for patients and collaborating with case managers to implement individualized care plans that address social, economic, academic, familial, cultural, medical, behavioral, and other issues affecting the patient's functioning and well-being, particularly for families. All services are designed to enhance the health and well-being of women, men, children, and families, and this role serves as a wraparound interdisciplinary team member to support patient care, provide essential outreach and case management, coordinate internal and external services, and ensure high-quality outcomes. Knowledge of local resources and familiarity with comprehensive care plans that address patients' multifaceted needs, including social, economic, and cultural factors, will be essential to the success of this position. Essential Duties, Functions, and Responsibilities Serve as the initial and primary contact with patients of the CalAIM Operations Department programs and services (e.g., Medical Services, Behavioral Health, Nutrition & Wellness Services, etc.). Connects patients to needed resources and provides direct linkages to those programs by assisting with navigating various internal and external services. Understand patient care plan components in relation to respective program or curriculum, to facilitate needed services, manage internal and external referrals, and ensure good outcomes. Participate in community outreach efforts to raise awareness and improve early access to CalAIM Services, Medical Wellness Services, Wellness, Behavioral Health, SUDs, and other Health Education and Social Care needs. Complete filing and data entry related to screenings, assessments, and established care plans into the Electronic Health Record. Support monthly data reporting requirements by collecting, inputting, tracking, and compiling data into required systems and software. Access patient case notes and encounter health record data from electronic Health Record and/or for reporting and outcome tracking. Manage assigned internal and external Care Coordination tasks and data tracking for CalAIM Team (e.g., internal and external referrals for additional services and/or resources). Maintain an up-to-date community resource and services directory and identify resources for individuals and families, and provide direct connections and support in navigating services. Manage ordering and maintain organization and inventory of program and emergency supplies for patients as needed. Maintain filing of completed monthly and annual reports for grant, CalAIM requirements, and organizational requirements, ensuring all documentation is completed and accessible. Support transportation needs for patients when necessary to support care coordination and treatment goals by managing patient appointments and van reservations as needed. Assist in the setup and breakdown of materials for FAIHP events and activities, as well as completing assigned roles and responsibilities related to scheduled events and activities. Assist with any auditing requirements. MINIMUM REQUIREMENTS: EDUCATION: High School Diploma or GED required Some College or a College Degree is preferred Minimum of 2 years of experience as a patient advocate, social services coordinator, or similar role. Experience engaging with the American Indian/Alaska Native community is highly desirable. EXPERIENCE: LICENSE/CERTIFICATIONS: Active CA Driver's License. SKILLS: Strong knowledge of health care services and processes for clients and their families. Intermediate to Advanced Level in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Excellent written and verbal communication skills, with the ability to convey complex information clearly. Strong problem-solving skills and resourceful thinking. Strong empathy and interpersonal skills. Detail-oriented with strong organizational abilities. A clear background check, drug screen, and negative TB screen are necessary for employment. FAIHP offers a robust benefits package that includes: Health Insurance Dental Insurance Vision Life Insurance 403(b) retirement Vacation Sick 16 paid holidays per year

Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full Time Salary: $18 - $20 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection Balance nightly deposits and credit card processing Additional tasks as assigned by the Manager Preferred Qualifications High school diploma or equivalent Strong communication and interpersonal skills with an ethical mindset High regard for time management Organized and detail oriented Must be age 18 or older Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. View CA Privacy Policy

The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices. Responsibilities Essential Functions: Set and achieve personal sales goals while supporting the goals of the team. Greet patients in a timely, professional, and engaging manner. Introduce new patients to the office and staff. Provide patient consultations and communicate information about recommended treatments. Discuss cost of service, insurance coverage, and payment options with patients Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments. Nurture the patient relationship to encourage patient retention. Work as a team player to ensure each customer receives the best service possible. Supports strategic local marketing initiatives that help drive brand awareness and new patient growth. Qualifications Qualifications: Minimum of high school diploma or equivalent required. Customer service focused. Excellent time management and organizational skills. Preferred dental office experience. Preferred experience with dental insurance. Preferred experience with Denticon/Dentrix. Skills and Abilities: Two (2) years of sales, customer service or related work experience. Bilingual Spanish-English skills preferred. Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively. Ability to quickly learn new procedures and processes. Excellent communication and interpersonal skills High level of ownership, accountability, and initiative Friendly, outgoing, and motivated personality Work Environment and Conditions: Travel as needed for training and to perform job functions. Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens. Potential of prolonged sitting and standing

Employment Type:Part time Shift:Description: Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. Requirements: 1. High school diploma or equivalent. 2. HFMA CRCR or NAHAM CHAA required within one (1) year of hire. 3. Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. 4. Medical terminology required & knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorizations preferred Pay Range: $21.23- $28.65 Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job DescriptionDonor Network West's mission is to save and heal lives through organ and tissue donation for transplantation and research. At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service. POSITION SUMMARY The Referral Response Coordinator is responsible for response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and MDs in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. These entire job functions collaborate with other staff in varies departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Respond promptly and appropriately to potential donor referrals to assess suitability and enhance the donation process. Conducts chart reviews and determines medical suitability in conjunction with other clinical personnel. Understands and accurately maintains donor information and charting. Assess hemodynamic stability and develops strategies in conjunction with DNW clinical staff to maintain organ function. Collaborates with Physician and hospital staff to develop plan for referral management from initial referral through declaration of death/DCD evaluation. Provides education to hospital staff about the donation process. Performs donor physical assessments. Obtains, labels, and packages blood for tissue typing and infectious disease testing. Informs hospital staff on progression of referral process. Review medical-legal documentation pertaining to brain death declaration is completed according to hospital policy and in accordance with American Association of Neurology Guidelines. Provides emotional support and expertise in donation process for donor families and utilizes DNW staff or hospital resources, as needed. Performs administrative functions in a timely manner. QUALIFICATIONS Strong organizational skills. Works well under pressure. Ability to communicate and present information effectively and concisely within a team environment. Strong interpersonal skills. Proactive team player who can multitask with ease, and uphold organizational core values. Strong attention to detail, excellent written and verbal communication skills. Thrives in a fast-paced dynamic environment EDUCATION AND EXPERIENCE Bachelor's degree in allied or health science or equivalent experience. Licensed LVN, EMT, Paramedic or RRT preferred. Previous OPO experience preferred. Experience in medical / critical care field preferred. Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance. Our job listings' compensation ranges include location-based differentials but may not be reflective of a candidate's final base salary. Location differentials are determined by an employee's home address, associated market data provided by government reporting and processed by Payroll. If selected, Donor Network West's Recruiting & Compensation Team will provide further detail! Salary data provided by third party sites do not accurately reflect our pay structure.

ACHC is a Federally Qualified Health Center and licensed primary care clinic. We provide medical and dental care, with additional specialists in Chiropractic, Internal Medicine, Neurology, Pediatrics, Psychology, Podiatry and Optometry. ACHC Clinics are located across Fresno, Kings and Tulare counties. SUMMARY The Care Coordinator works in partnership with patients and providers to promote timely access to needed care, comprehension and continuity of care, and the enhancement of patient well-being. The Care Coordinator addresses gaps in care and promotes timely access to appropriate care, increasing the utilization of preventative care and healthy behaviors to improve the health of the population at risk. RESPONSIBILITIES * Monitors Gap in Care reports to assist in getting patients the appropriate appointments and/or interventions. * Consult and communicate with patients and family members to discuss their health problems. * Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans. * Care management coordination of non-clinical services such as transportation. * Attend ongoing training to keep abreast of new developments in health care. * Treat patients with empathy and respect and conduct oneself in a professional manner. * Comply with organizational guidelines and health care laws and regulations. * Document Client services in medical record. * Initiate outreach as necessary. * Make outbound calls to patients for wellness checks and scheduling appointments. Log information into the system and document all calls to provider offices. Gather charts and information. * Plan and execute health events * Coordinate and manage patient hospital discharge process in a timely manner

Medical Front Office/Receptionist JOB SUMMARY: Performs patient scheduling as well as patient check-in/out. Processes patient insurance information. Provides the highest level of patient care. EDUCATIONAL REQUIREMENTS: High school diploma- Completion of technical program preferred QUALIFICATIONS AND SKILLS: Strong communication skills with staff, physicians and patients Minimum of 1 year experience with a high volume office and phone system Ability to prioritize work flow in a fast-paced medical environment Good analytical and problem-solving skills Knowledge of medical terminology and electronic health records a plus Responsibilities include, but are not limited to: Answering phone calls Screening patient information Scheduling patient appointments Patient check-in/out Processes patients' insurance Miscellaneous office duties as assigned Typical Physical Demands Position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Typical Working Conditions Normal office working environment. Compensation: $21-$25/hr

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Care Coordinator-ECM who: The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools. Essential Functions: * Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care. * Assign patients to provider panels ensuring balance. * Receives monthly panel report and reviews PCP assignments. * Determines continuity percentages for each provider - assure that majority of visits with PCP * Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment. * Collaborates with appropriate site. * communication with outside provider to ensure continuity. * Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization. * Run, manage and analyze standard CSV reports. * Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc. * Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements. * Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals. You'll be successful with the following qualifications: * Education: Medical Assistant certification or program completion preferred. * Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc. * Bilingual (Spanish-English) preferred. * Maintain excellent internal and external customer service at all times. * Maintain the highest degree of confidentiality possible when performing the functions of this department. * Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality. * Must be able to work independently, handling high volume and multiple tasks. * Must be reliable with attendance. * Must be highly organized and detail oriented. * Possess knowledge of modern office equipment, systems and procedures. * Ability to multi-task and work efficiently in a potentially stressful environment. * Ability to apply common sense understanding when carrying out detailed written or oral instructions. * Must have excellent verbal and written communication skills. * Ability to effectively present information and respond to questions from internal and external customers. * Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors. * Teamwork skills a must. * Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a **Patient Coordinator,** which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. **Job Type:** Full Time **Salary:** $18 - $20 / hour **At Aspen Dental, we put** **You First. We** **offer:** + A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* + Career development and growth opportunities with our best-in-class training program to support you at every stage of your career + A fun and supportive culture that encourages collaboration and innovation + Free Continuous Learning through TAG U **How You'll Make** **a Difference** As a **Patient Coordinator** , you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. + Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards + Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection + Balance nightly deposits and credit card processing + Additional tasks as assigned by the Manager **Preferred Qualifications** + High school diploma or equivalent + Strong communication and interpersonal skills with an ethical mindset + High regard for time management + Organized and detail oriented + Must be age 18 or older _Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization._ _*May vary by independently owned and operated Aspen Dental locations._ _ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._ View CA Privacy Policy (**********************************************************************************

Donor Network West's mission is to save and heal lives through organ and tissue donation for transplantation and research. At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service. POSITION SUMMARY The Referral Response Coordinator is responsible for response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and MDs in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. These entire job functions collaborate with other staff in varies departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Respond promptly and appropriately to potential donor referrals to assess suitability and enhance the donation process. Conducts chart reviews and determines medical suitability in conjunction with other clinical personnel. Understands and accurately maintains donor information and charting. Assess hemodynamic stability and develops strategies in conjunction with DNW clinical staff to maintain organ function. Collaborates with Physician and hospital staff to develop plan for referral management from initial referral through declaration of death/DCD evaluation. Provides education to hospital staff about the donation process. Performs donor physical assessments. Obtains, labels, and packages blood for tissue typing and infectious disease testing. Informs hospital staff on progression of referral process. Review medical-legal documentation pertaining to brain death declaration is completed according to hospital policy and in accordance with American Association of Neurology Guidelines. Provides emotional support and expertise in donation process for donor families and utilizes DNW staff or hospital resources, as needed. Performs administrative functions in a timely manner. QUALIFICATIONS Strong organizational skills. Works well under pressure. Ability to communicate and present information effectively and concisely within a team environment. Strong interpersonal skills. Proactive team player who can multitask with ease, and uphold organizational core values. Strong attention to detail, excellent written and verbal communication skills. Thrives in a fast-paced dynamic environment EDUCATION AND EXPERIENCE Bachelor's degree in allied or health science or equivalent experience. Licensed LVN, EMT, Paramedic or RRT preferred. Previous OPO experience preferred. Experience in medical / critical care field preferred. Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance. Our job listings' compensation ranges include location-based differentials but may not be reflective of a candidate's final base salary. Location differentials are determined by an employee's home address, associated market data provided by government reporting and processed by Payroll. If selected, Donor Network West's Recruiting & Compensation Team will provide further detail! Salary data provided by third party sites do not accurately reflect our pay structure.

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Care Coordinator-ECM who: The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools. Essential Functions: Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care. Assign patients to provider panels ensuring balance. Receives monthly panel report and reviews PCP assignments. Determines continuity percentages for each provider - assure that majority of visits with PCP Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment. Collaborates with appropriate site. communication with outside provider to ensure continuity. Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization. Run, manage and analyze standard CSV reports. Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc. Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements. Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals. You'll be successful with the following qualifications: Education: Medical Assistant certification or program completion preferred. Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc. Bilingual (Spanish-English) preferred. Maintain excellent internal and external customer service at all times. Maintain the highest degree of confidentiality possible when performing the functions of this department. Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality. Must be able to work independently, handling high volume and multiple tasks. Must be reliable with attendance. Must be highly organized and detail oriented. Possess knowledge of modern office equipment, systems and procedures. Ability to multi-task and work efficiently in a potentially stressful environment. Ability to apply common sense understanding when carrying out detailed written or oral instructions. Must have excellent verbal and written communication skills. Ability to effectively present information and respond to questions from internal and external customers. Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors. Teamwork skills a must. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!