Patient care coordinator jobs in Wyoming - 37 jobs

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career as Medical Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is Medical Office Admin is for you! Daily Duties of a Medical Office Admin: Check-in/Check-out Insurance verification and authorization Scheduling appointments Collecting co-pay Billing/Collection Qualifications: At least ayearof medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.) Knowledge of local payers and their authorization requirements, insurance verification, data entry At least 6 months billing and commercial insurance collections experience, as well as copay collections experience (working with insurance co's and patients alike EMR experience (Nextgen preferred) Excellent typing skills, ability to multi-task and work independently Punctual and no attendance issues Hours for this Position:Monday-Friday, 8:00am-5:00pm Advantages of this Opportunity: Diversified Healthcare Company Innovative approaches, products and services Competitive Compensation Work with a company that has been successfully established for over 150 years and has locations in all 50 states! Salary: $14-16:salary negotiated based on relevant experience and your performance during the interview process. Qualifications At least ayearof medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.) Knowledge of local payers and their authorization requirements, insurance verification, data entry At least 6 months billing and commercial insurance collections experience, as well as copay collections experience (working with insurance co's and patients alike EMR experience (Nextgen preferred) Excellent typing skills, ability to multi-task and work independently Punctual and no attendance issues Additional Information Interested in being considered? If you are interested in being considered for the Medical Payment Poster position, please contact Aileen Jucar at 407-434-0381 and click the "I'm Interested" button for faster processing and application.

The Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Individuals in this role collect and validate patient insurance information, identification, prepares registration forms, and collects fees as required to coordinate activities for patients to receive care. Essential Functions and Responsibilities: Ability to interact effectively, and in a supportive manner with persons of all backgrounds Sustain excellent patient interactions using clear communication and problem-solving skills Assess walk-in traffic for potential emergencies Check-in patients at the front desk in perpetration for their appointment with a provider and scan all documents into the patient's chart Assist patients with completion of pre-registration forms, ensuring all items are signed, and medical records are distributed Informs patients of costs of care being provided. Collect all fees and apply to patients' chart Collect and record copayments and outstanding balances, and balance cash drawer daily Cover medical records and prior authorizations when needed Communicate efficiently to back-office staff regarding needs of patients Maintain confidentiality of sensitive patient information at all times Answer the phone in a professional manner and follow procedures for routing calls Ensure reception area and waiting rooms are clean. Regularly sanitize counters, surfaces, and reception area items Perform other duties as assigned Requirements and Qualifications: Education: High school graduate or equivalent is required. Certificate/License: None. Experience: A minimum of one (1) year of customer service experience is required. Community Care Partners is an Equal Opportunity Employer (EEO).

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Pre-Employment Requirements All new employees must complete several pre-employment requirements prior to starting. Click here to learn more! Patient Access Specialist (Full-time/Cody) CODY CLINIC - 6760 (BILLINGS CLINIC CODY CLINIC) req11103 Shift: Day Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt) Starting Wage DOE: $17.00 - 21.25 Patient Access Specialists are instrumental in ensuring the efficient and effective flow of patients' access needs throughout the facility. In this full-time, temporary position you will be responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments, laboratory tests and ancillary services and the collection of co-payments. Position must fully understand the ramification and impact of incomplete or inaccurate information to revenue cycle. Position may float to other areas within the facility to include nursing units, rehabilitation services, etc. to assist with patient flow. Essential Job Functions * Supports and models behaviors consistent with Billings Clinic's and facility's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance. * Greets patients and identifies any red flag symptoms requiring triage/assessment by nurse, completes on-line registration information gathering complete demographic and insurance information that results in the ability to provide correct information for patients, guarantor, and insurance follow-up. Competently and courteously educates patients about various forms that require their signature. * Schedules, reschedules and coordinates appointments in a manner that meets the patient's needs and assists the department in the management of patient flow utilizing knowledge of physician/non-physician scheduling protocols. May schedule and enter orders for ancillary services via the information systems. Instructs patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures as defined by clinical protocols. Floats to provide front desk support at the various nursing units as may be needed. * Initiates collection of co-payments in accordance with each patient's individual insurance requirements. Collects deposits on account from self-pay patients. Accepts all other payments on accounts and provides cash receipts for all transactions. Maintains and reconciles cash drawer bank deposit by following written reconciliation policies and procedures ensuring each cash drawer balances daily. * Assists walk-in patients with non-encounter-based access (i.e., blood pressure checks) and coordinates communication with the clinical providers or other patient care staff as appropriate. * Coordinates with patients, providers, nursing staff to ensure Medicaid Passport and other authorizations for referrals required by insurance carriers are obtained and entered into the scheduling system for reimbursement purpose. * Performs patient check out/procedure and scheduling processes. * Responsible for monitoring waiting areas to ensure areas are clean and neat. Monitoring to ensure patient flow is optimized and wait times do not exceed 15 minutes. * Prints and reconciles the missing encounter to ensure all encounter forms are accounted for. Provides appropriate communication to the clinic department manager. * Responsible for receiving all incoming faxes, mail, freight and packages and for timely distribution to appropriate areas. * Responsible to courteously and accurately answer and direct physician and consumer telephone calls per department standards in a clear audible voice. Pages, transfers and delivers calls to appropriate destinations using predetermined questions format. Articulates Pages are conducted in a friendly, clear, readable and concise manner. Responds to basic inquiries regarding the facilities' services, program offerings and physician specialty information. * Screens incoming nursing unit telephone calls for appropriate referrals to nurse, physician and/or non-physician provider. * May assist nursing staff with initiating follow-up calls to patients for no-shows, referral appointments and other general questions. * Performs other duties as assigned or needed to meet the needs of the department/organization. Minimum Qualifications Education * High school diploma or equivalent * Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc. Experience * Demonstrated excellence in customer service skills * One year customer service experience; healthcare preferred Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ****************************** Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.

Responsible for all functions related to admission of Clinic patients, including initial financial counseling for patients. Responsible for cashier functions. Delivers services according to the Scope of Service for Patient Registration. Responsible for providing customer focused, efficient, and professional patient registration. Updates existing patient system information to ensure accuracy of demographic and insurance data. Obtains pre-authorization when needed from payer. Communicates co-pays and deductibles to patients. Receives receipts and deposits cash, checks and charge cards. Responsible for collection of cash at time of services when warranted. Will cross train to all functions of Patient Access. ESSENTIAL FUNCTIONS Registration/Data Entry ·Completes all registration forms completely and accurately, including signatures, insurance information and proper billing documentation ·Ensures patient information is entered into systems accurately and timely ·Acquires appropriate documents and information from the patient at the time of service Communication ·Consistently responds to patients, public and employee requests (i.e., directions, hospital activities, etc.) in a polite, positive, friendly manner. This includes patient office visits, phone calls and account balance inquiries, accepting and receipting payments. ·Capable of fielding multiple phone calls using proper phone etiquette while also maintaining patient confidentiality. Refers patients to appropriate person if needed. Cashier Duties/Responsibilities ·Obtains payments and accurately records payments in a timely manner. ·Calculates and collects deductibles, co-pays, and co-insurance payments at the time of service. ·Counts and balances cash drawer at the beginning and ending of each business day, compiles cash receipts, posting information, verifies and prepares deposits for patient accounting. Other Duties/Responsibilities ·Demonstrates ability to communicate effectively (professionally and with tact) with all contacts, especially through difficult situations. ·Demonstrates the ability to multi-task efficiently. ·Demonstrates the ability to research information as needed. ·Performs other duties as assigned by the supervisor/manager and completes other tasks as assigned. JOB REQUIREMENTS Minimum Education Preferred: High school diploma or equivalent (GED certificate) or Associates degree Minimum Work Experience Required: Computer experience necessary. Ability to problem solve difficult situations. Able to adjust to different schedules and different clinics. Excellent communication, interpersonal, phone and customer service skills required Preferred: Experience with insurance billing or medical admitting/cashiering. Medical or general office experience preferred. Able to adjust to different schedules and different clinics. FUNCTIONAL DEMANDS Working Conditions Clinic office setting, frequent interruptions and stressful situations. Must be on-site at the St. John's Health campus or other facilities to fulfill the responsibilities of this role. Physical Requirements 90% of shift sitting at a computer/ 75-90% of shift sitting at a desk. Intermittent standing and walking. Ability to push, pull, bend, and reach. Ability to lift 20 pounds. Direct Reports: None Reports to: Administrator Primary Care Internal & External Contacts: Patients and family members, visitors, vendors, staff members and general public. LEADERSHIP CAPABILITIES Attention to Detail • Completes tasks in a way that ensures there are no errors • Methodically and patiently reviews work to identify any mistakes or discrepancies • Creates and stores documentation in a way that is thorough and easy to access Composure • Avoids becoming defensive or irritated when times are tough • Maintains balance when the unexpected happens Organizing • Can coordinate multiple activities and resources at once to accomplish a goal • Arranges information and files in a useful manner Time Management • Uses his/her time effectively and efficiently • Concentrates his/her efforts on the more important priorities • Gets more done in less time than others Interpersonal Skills • Relates well to all kinds of people, up, down and sideways, inside and outside the organization • Builds appropriate rapport • Uses diplomacy and tact

Warm Valley Health Clinic is seeking a compassionate and organized Patient Care Coordinator to support our integrated healthcare team. This role ensures patients receive seamless, culturally respectful, and patient-centered care by coordinating appointments, communicating with patients, and facilitating access to necessary services. The ideal candidate is team-oriented, detail-driven, and committed to supporting the health and wellness of our community. Key Responsibilities Serve as a primary contact for patients, addressing questions and guiding them through their care journey. Schedule and coordinate patient appointments, procedures, referrals, and follow-up visits. Manage referrals and collaborate with external providers and specialty services. Assist patients with basic insurance, billing, and financial navigation. Conduct appointment reminder calls and follow up on missed visits. Document patient interactions accurately in the EHR while maintaining HIPAA compliance. Work with the healthcare team to identify and reduce barriers to care. Participate in team meetings and quality improvement activities. Support clinic operations with additional duties as needed. Qualifications High school diploma or GED required; associate degree or healthcare-related certification preferred. Experience in patient services, care coordination, or a healthcare administrative role preferred. Proficiency with electronic health records and common office software. Knowledge of medical terminology and insurance processes. Strong organizational, communication, and multitasking abilities. Skills & Competencies Excellent interpersonal communication and ability to build trust with patients. Empathetic, patient-centered approach. Strong problem-solving and decision-making skills. Ability to thrive in a fast-paced, multidisciplinary environment. High attention to detail and accuracy. APPLICATION REQUIREMENTS: Submit a completed application with supporting documents via the online portal. Applications are available at Warm Valley Health Care or for more information contact Stacie Fagerstone, Executive Director-HR via email at stacie.fagerstone@warmvalley.health. Preference will be given to qualified Eastern Shoshone tribal members, then other qualified federally recognized Indian tribal members and then other qualified candidates. Applicants must submit a copy of Tribal Enrollment card or CIB for Indian Preference. Veterans who meet the minimum qualifications and provide documentation of an honorable discharge (DD214) from any branch of military service are entitled to receive preference points during the interview process. Any offer of employment is contingent upon a negative drug test, reference checks and background check. Refusal to undergo required testing or testing positive will render the applicant ineligible for employment. EOE Must pass pre-employment drug screening. Successfully pass the employment background check.

Job Description This position will be a float position for Patient Access with variable days and times for scheduling purposes. A Day in the Life of a Patient Access Representative I: The Patient Access Representative I will have continual and direct patient contact and perform diversified tasks and duties associated with outpatient and inpatient registration, admissions, cashiering and communications. This position discusses financial responsibility with patients, maintains accurate patient account information, verifies insurance, and acts as a patient ambassador. Why work at Cheyenne Regional? 403(b) with 4% employer match ANCC Magnet Hospital 21 PTO days per year (increases with tenure) Education Assistance Program Employee Sponsored Wellness Program Employee Assistance program Here Is What You Will Be Doing: Registers patients and/or responsible party in a timely and efficient manner using multiple methods of communications. Obtains required admission information such as patient insurance/financial information, demographics and ensures an accurate medical record is created. Promotes accurate billing information and dissuades fraudulent use of insurance. Obtains necessary signatures for consent for services and mandatory Medicare and Tricare documents. Communicates with third parties to coordinate authorized hospital services. Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient's physician, and insurance company. Assists walk-in patients that are not scheduled if patient has a physical order or it is already displayed in EPIC and test does not require a future appointment. Enters order, and schedules patient to have test done. Reviews price estimates and collects appropriate monies due or arranges for payment plans with each patient. Reviews and discusses all patient financial responsibility at the appropriate time in the admission process. Maintains patient records regarding all non-clinical patient information. Coordinates with all departments for patient services and information. Processes correspondence and return mail. Directs and escorts patients and visitors to appropriate departments. Scans items in a timely and efficient manner. Ensures that patient name, encounter number and medical record number are documented on each page of the medical record 100% of the time. Performs qualitative and quantitative analysis. Desired Skills: Excellent written, verbal, and interpersonal communication skills Proficient reading, writing, and math skills Ability to multi-task and work well within stressful environment Strong problem-solving skills Ability to read and comprehend reports, studies, and government regulations and guidelines Here Is What You Will Need: High school diploma (or equivalent certificate from an accredited program) or higher 3 Months: (Behavioral Health Department Only) Crisis Intervention (CPI) training within 3 months of start date Nice to Have: Customer Service Experience Telephone communication, 10-key and computer experience Patient Access experience About CRMC: Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health. Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!

A Day in the Life of a Patient Access Representative I: The Patient Access Representative I will have continual and direct patient contact and perform diversified tasks and duties associated with outpatient and inpatient registration, admissions, cashiering and communications. This position discusses financial responsibility with patients, maintains accurate patient account information, verifies insurance, and acts as a patient ambassador. Why work at Cheyenne Regional? 403(b) with 4% employer match ANCC Magnet Hospital 21 PTO days per year (increases with tenure) Education Assistance Program Employee Sponsored Wellness Program Employee Assistance program Here Is What You Will Be Doing: Registers patients and/or responsible party in a timely and efficient manner using multiple methods of communications. Obtains required admission information such as patient insurance/financial information, demographics and ensures an accurate medical record is created. Promotes accurate billing information and dissuades fraudulent use of insurance. Obtains necessary signatures for consent for services and mandatory Medicare and Tricare documents. Communicates with third parties to coordinate authorized hospital services. Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient's physician, and insurance company. Assists walk-in patients that are not scheduled if patient has a physical order or it is already displayed in EPIC and test does not require a future appointment. Enters order, and schedules patient to have test done. Reviews price estimates and collects appropriate monies due or arranges for payment plans with each patient. Reviews and discusses all patient financial responsibility at the appropriate time in the admission process. Maintains patient records regarding all non-clinical patient information. Coordinates with all departments for patient services and information. Processes correspondence and return mail. Directs and escorts patients and visitors to appropriate departments. Scans items in a timely and efficient manner. Ensures that patient name, encounter number and medical record number are documented on each page of the medical record 100% of the time. Performs qualitative and quantitative analysis. Desired Skills: Excellent written, verbal, and interpersonal communication skills Proficient reading, writing, and math skills Ability to multi-task and work well within stressful environment Strong problem-solving skills Ability to read and comprehend reports, studies, and government regulations and guidelines Here Is What You Will Need: High school diploma (or equivalent certificate from an accredited program) or higher 3 Months: (Behavioral Health Department Only) Crisis Intervention (CPI) training within 3 months of start date Nice to Have: Customer Service Experience Telephone communication, 10-key and computer experience Patient Access experience About CRMC: Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health. Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!

Part-time Description Department: Bridger Valley Urgent Care and Family Medicine Clinic Supervisor Title: Clinic Manager Employment Status: PRN Compensation: Minimum $16.38 commensurate with experience and certification. Benefits: We offer a competitive compensation package that includes: 15 % PRN Differential Matching retirement plan Summary As a Patient Service Representative, you support the Star Valley Health mission, vision and values every day. You are responsible for providing a seamless entry for patient into our clinics and hospital. You are often the first contact patients have with Star Valley and you are entrusted with the responsibility of providing a positive first impression to individuals served by Star Valley Health. You are responsible to provide timely, efficient, and customer focused service to patients, visitors, and team members. Job Duties 1) Patient Engagement: a) Cordially greets and interacts with external and internal customers in-person, on the phone, and via electronic forms of communication b) Responsible to maintain First Impressions standards. c) Use AIDET in all interactions 2) Scheduling: a) Schedules patient appointments to effectively utilize the providers' schedules and create patient satisfaction. b) Coordinates efforts to fill no-show and cancellations in schedules to increase office productivity. c) Check patients out and schedule any needed follow-up visits d) Verify and collect patient insurance and demographic information prior to their visit with the providers 3) Financial Stewardship: a) Ensures all necessary information for billing, follow-up, authorization, and medical records are obtained correctly. b) Accountable for knowing and collecting co-pays, balances, and referring to appropriate departments for financial arrangements that have been or need to be made. c) Accountable for contributing to the sound financial operation of the department through the appropriate use of time, supplies, and application of patient financial responsibility policies 4) Communication Support: a) Ensures the confidentiality of all records and compliance with HIPAA standards. b) Responsible for answering phone calls, ensuring patients questions and concerns are responded to in a timely manner. c) Ensures the routing of patient information to clinical providers in a timely and accurate manner. d) Interacts with providers, provider office staff and ancillary departments in a courteous and respectable manner to arrange follow up for patients. e) Completes filing, copying, and faxing duties daily. 5) Teamwork: a) Demonstrates efficiency and dependability with assigned job responsibilities and cross-trains, as appropriate, to assist other staff members in their job duties. b) Attends department meetings and other pertinent center wide meetings as required. c) Develop relationships with the providers and the medical staff in the clinics to understand their patient interaction patterns d) Represent Star Valley Health in a positive manner e) Capable of making decisions without continuous direction f) Perform other duties as assigned or identified Behavioral Standards 1) Service: a) Patient-centered customer service: Genuinely cares about people b) Cultivates a compassionate environment: Changing lives for the better together 2) Quality: a) Clinical and operational excellence: A relentless drive to be the best b) Holistic approach: Thinks and acts for the benefit of the whole 3) People a) Promotes a collaborative environment: Builds effective working relationships with others b) Identifies & develops talent within themselves and others: Prepares others to deliver excellence c) Has crucial conversations with team members in support of high-quality care and human interactions 4) Financial a) Business acumen: Knows, owns, and drives our business b) Continually simplifies and improves: Works to make everything as efficient as possible 5) Growth a) Fosters innovation: Seeks and applies leading edge solutions b) Sets clear direction: Tell others where you are going, how to get there, and why Requirements Requirements Abilities & Skills: 1) Work in a team-oriented environment, communicate effectively, and demonstrate sensitivity to patient, visitors, and teammates 2) Demonstrate sound judgment, patience and maintain a professional demeanor at all times 3) Work in a busy and stressful environment 4) Organizational skills and the ability to prioritize and optimize work efforts 5) Computer skills: Microsoft Word, Excel, Outlook, Electronic medical records software 6) Strong interpersonal verbal and written communication skills 7) Skillful with general office equipment 8) Creativity, problem analysis and decision making 9) Comply with HIPAA and other federal, state and local regulations as well, as maintain highest degree of confidentiality in patient, visitor and team member matters 10) Work varied shifts 11) Sit, stand, walk, push, bend, and reach throughout the day Experience & Education 1) High school diploma or GED 2) Previous hospital or clinic experience and knowledge of medical terminology preferred 3) BLS certification preferred 4) General filing, billing, and business office organization experience preferred Note: Position descriptions are intended to serve as a guideline for typical duties and requirements of a position but are not inclusive. Additional or different responsibilities within a reasonable scope of the position description may be added or deleted any anytime at the discretion of the Star Valley Health leadership team. Salary Description $16.38/hour to $24.58/hour

*This position is full time, and fully benefited, but for 30 hours per week.* Community Health Center of Central Wyoming (CHCCW) is currently hiring for a Front Office Receptionist , whose primary duty is to act as a liaison between the provider and their patients. In this capacity, the Front Office Receptionist greets patients, updates appropriate information in the Electronic Health Record (EHR), schedules follow-up appointments, collects appropriate co-pays, and educates patients about CHCCW available programs (i.e., Lab, Radiology, Pharmacy, Case Management, Behavioral Health, Family Medicine, Pediatrics and Quick Care). Front Office Receptionist personnel learn to verify insurance, constantly review the content of patient documents, update registrations, use a multi-line phone system, and are in a unique position to ensure that a patient's experience meets their expectation. Special demands are often placed on the Patient Support Team. Courtesy, cooperation, and the ability to accomplish many detailed tasks despite multiple interruptions are just a few of the special demands. Attention to numerous details, initiative, and good interpersonal skills are also necessary to perform the duties of this position. Being proficient in both English and Spanish is an advantage! The Patient Support Specialist must be able to deal with sometimes difficult patients and relatives and must show tolerance and compassion to patients with special healthcare needs. All information must be treated as highly confidential. Additionally, the Front Office Receptionist must be able to recognize medical emergencies, alert appropriate medical personnel, and occasionally assist other healthcare providers with patients. In summary, the Front Office Receptionist must be diplomatic yet businesslike when confronted with difficult situations, treating patients, providers, and fellow staff members with dignity and respect. Position hours are between Monday - Friday 8:00am - 5:00pm, 30 hours per week. Position may occasionally be required to work Saturdays and until 8pm. This position requires successful completion of substance abuse testing as a condition of employment. We are an Equal Opportunity Employer and provider of services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Community Health Center of Central Wyoming (CHCCW) is committed to creating an inclusive environment for all employees and patients and complies with applicable provisions of Section 1557 of the Affordable Care Act, Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and Section 504 of the Rehabilitation Act.

Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. #hc167689

At Sheridan Memorial Hospital, we proudly rank in the top 13. 6% of U. S. hospitals, recognized by the Centers for Medicare and Medicaid Services. With over 850 dedicated employees and 100+ expert providers across 25 specialties, we are committed to exceptional, patient-centered care. Set in northern Wyoming#s stunning Big Horn Mountain foothills, Sheridan offers outdoor adventure and community charm. Our hospital combines cutting-edge technology with a collaborative, innovative culture. Join a team that values your skills, fosters growth, and empowers you to impact lives meaningfully. Apply today and be part of Sheridan Memorial Hospital#s mission of excellence! # About Sheridan Memorial Hospital Behavioral Health Services # Sheridan Memorial Hospital#s Behavioral Health services have rapidly expanded since launching in late 2024, helping more than 300 patients in its outpatient program and supporting a meaningful reduction in crisis holds. SMH is currently constructing a state-of-the-art Behavioral Health facility that will include outpatient care, crisis stabilization, urgent care, and inpatient behavioral health services, expanding access to compassionate care close to home for Sheridan County and the surrounding region. # Benefits Include: # Medical, Dental, and Vision Insurance # Low deductibles and out-of-pocket costs Coverage begins the month after you start. # # Tuition Assistance Available after one year of employment # # Retirement Match 6% match with full vesting after 3 years # # Generous PTO and Sick Time Employer-Paid Life Insurance Short-Term Disability Coverage Employee Assistance Program (EAP) # # # Benefits and eligibility vary by position; exclusions may apply. # About Sheridan Memorial Hospital Behavioral Health Services # Sheridan Memorial Hospital#s Behavioral Health services have rapidly expanded since launching in late 2024, helping more than 300 patients in its outpatient program and supporting a meaningful reduction in crisis holds. SMH is currently constructing a state-of-the-art Behavioral Health facility that will include outpatient care, crisis stabilization, urgent care, and inpatient behavioral health services, expanding access to compassionate care close to home for Sheridan County and the surrounding region. # Job Summary: # The Behavioral Health Care Coordinator (BHCC) promotes improved outcomes for patients receiving behavioral health services within the Sheridan Memorial Hospital system. In partnership with the psychiatric provider, the BHCC works with interdisciplinary teams in the Emergency Department, inpatient units, and outpatient settings to conduct mental health assessments, provide crisis intervention, support involuntary hospitalization processes when appropriate, and implement safe discharge and care navigation planning. # In addition, the BHCC supports patient engagement through resource coordination and treatment plan follow-up, helping patients access appropriate levels of care across the continuum. This role is central to SMH#s expanding behavioral health services # a program that has served hundreds of patients since its launch and is growing into a more robust system of care with a new Behavioral Health facility under construction. (Sheridan Memorial Hospital) # Essential Job Functions: # Perform mental health and substance use disorder assessments for individuals in the Emergency Department and inpatient units. Coordinate discharge planning and transitions between inpatient and outpatient behavioral health care. Collaborate with medical and behavioral health providers to support integrated care. Facilitate referrals and access to community resources aligned with patient treatment goals. Coordinate patient/family care conferences and multidisciplinary planning. Build and maintain professional relationships with community partners and agencies. Screen for and assess common mental health and substance use disorders; support follow-up care engagement. Provide patient education on mental health/substance use conditions and available treatment options. Support psychotropic medication management and treatment adherence as prescribed. Deliver brief evidence-based behavioral interventions (e. g. , motivational interviewing, behavioral activation, problem-solving therapy). Maintain accurate, complete documentation in accordance with hospital and professional standards. Complete legal reporting/documentation for involuntary hospitalization, suspected abuse, and other required reporting. Participate in daily team huddles, quality improvement activities, and performance initiatives. Perform related administrative and clerical tasks as required for continuity of care. # # # Position Qualifications: # Education / Experience / Licensure # Certifications # Required Education # Licensure: To qualify for this role, candidates must hold one of the following: # Master#s degree in Counseling, Social Work, Marriage # Family Therapy, Psychology, or a closely related behavioral health field; PLUS Current active license in one of the following: Licensed Professional Counselor (LPC) Licensed Clinical Social Worker (LCSW) Licensed Marriage and Family Therapist (LMFT) # # # # # These credentials represent the professional preparation and clinical experience necessary to perform assessments, intervention, care coordination, and documentation responsibilities effectively. # Certifications: # Basic Life Support (BLS) # required, must be obtained within six (6) months of hire (or current upon hire). # # # Preferred Qualifications: # Experience in emergency, inpatient, or outpatient behavioral health settings. Experience working with interdisciplinary teams and community partners. Training in crisis intervention, care coordination, and resource navigation. # # # Additional Skills and Attributes: # Strong collaboration, communication, and interpersonal skills. Ability to build therapeutic rapport with individuals experiencing mental health challenges. Proficiency engaging patients in care via both in-person and telephonic settings. Working knowledge of evidence-based psychosocial interventions and behavioral health best practices. Understanding of psychopharmacology within scope of practice for licensed clinicians. Competent documentation and organizational skills. # # # # # Specific demands not listed: Possible exposure to blood and or body fluids / infectious disease / hazardous waste requiring the use of Personal Protective Equipment. Exposure to odorous chemicals / specimens and Latex products. # #Pre-employment drug and alcohol screening is required. # # Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability or protected veteran status. #If you would like more information about your EEO rights as an applicant under the law, please click here. # #

**Primary City/State:** Casper, Wyoming **Department Name:** Centralized Pre-Regist-Corp **Work Shift:** Day **Job Category:** Revenue Cycle **Why You'll Love This Role:** At Banner Health, you're not just taking a job-you're joining our mission of "Healthcare made easier, so life can be better." Whether it's a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment. **What You'll Do:** Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately. Collect patient financial liability and assist with financial counseling where needed. Ensure all documentation is accurate, secure, and compliant. Collaborate with clinical teams to optimize patient flow and satisfaction. Use multi-system technology to streamline patient offerings, intake and record-keeping. **You're a Great Fit If You:** Thrive in fast-paced environments (like ERs, clinics, or specialty care). Have stellar communication skills and a high emotional IQ. Are detail-oriented, tech-savvy, and a natural problem-solver. Have experience in patient access, scheduling, or front-office healthcare preferred (but we will train the right person!). **Total Rewards:** We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Benefits include health, dental, vision, 401(k) with company match, 403(b), and tuition aid. Additional coverage options are available to support everything that makes you, uniquely you. These include Pet Insurance, Medical and Financial wellness plans, ID theft protection, Life insurance and Legal coverage for extra security. Please visit our Benefits Guide for more information. **This is a hybrid position and you must live in the Casper, WY area!** **Must have Patient Access or Medical/Health registration experience.** **This position includes verifying insurances, obtaining critical patient information and providing financial counseling to patients prior to date of service.** **Hours and Schedule:** **Must be able to complete a 6 to12-week paid training Monday - Friday 8:00am to 5:00pm (Must live in the Casper WY area)** **Schedule: Monday - Friday 8:00am to 5:00pm (4 Days at home and 1 in-person); varied days, hours are not guaranteed and no benefits with this role.** **Apply Today!** Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position is responsible for scheduling and financially clearing patients for outpatient, inpatient or recurring procedures in one continuous workflow. Accurately schedules for a range of services as well as registration tools to complete all points of registration, ABN's, patient liability estimates, financial counseling and collections for scheduled services. CORE FUNCTIONS 1. Receives complete and valid physician orders for scheduling. Uses department procedures and training to schedule patients for outpatient, inpatient or recurring procedures using computerized scheduling systems. Displays competency for physician preferences, special needs related to the diagnosis or age of the patient. Resolves scheduling conflicts, as needed. 2. Enters all required patient information in computerized scheduling system. May prepare charts and manages files within regulatory requirements. Documents all information regarding patient re-schedules. 3. Demonstrates the ability to prioritize workload in order to accurately complete daily work list. This may include working with the ordering provider and/or payer to fully clear a patient's account prior to the date of service. Maintains daily focus on attaining productivity standards. 4. May verbally educate patients or patient's agent regarding the service(s) they will receive when necessary. This includes but may not be limited to prep for procedure. Responds to diverse questions and/or refers to appropriate clinical staff as situationally appropriate. 5. Demonstrates a thorough understanding of insurance guidelines for scheduled services. Proficiently verifies, understands and explains insurance benefits. Accurately creates patient estimates for services rendered using estimator tools. Educates patients on insurance benefits and estimate. Collects patient responsibility. Assists patients with financing options and/or set payment plans for all patients that are not able to pay their full liability at the time of service. Follows escalation protocols for accounts not meeting the financial clearance standards by working with the ordering physician, scheduling departments and hospital CMO for resolution. Consistently meets monthly individual collection targets as determined by management. 6. Conducts customer friendly interactions over the phone, demonstrating a positive patient experience through effective communication. Demonstrates clear understanding that this position creates the first impression for our patient's experience with Banner Health. Answers all telephone inquiries in a timely and professional manner. 7. May obtain and/or validate authorizations for scheduled procedures. 8. Completes and/or attends training and education sessions, including facility department meetings within approved organizational guidelines and time frames. Adheres to Banner Health's organizational policies and procedures for relevant location and job scope. 9. Recommends new approaches for enhancing workflow, and/or patient experience. May participate in facility strategy session to improve throughput for scheduled services and/or provider experience. Performs other duties as assigned by management. MINIMUM QUALIFICATIONS High school diploma/GED is required. Requires a proficiency level typically achieved in two years as a registration representative, auditor, in medical office operations and/or experience in healthcare insurance and billing. Business skills and experience in the assigned work area are required. Must be detail oriented and able to manage priorities. Must be able to maintain high productivity standard with minimal errors. Advanced abilities in the use of common office software, word processing, spreadsheet, and database software are required. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Excellent organizational skills, human relations, and communication skills required. PREFERRED QUALIFICATIONS Associate's degree in Business Management or equivalent preferred. Certification in CRCR and/or CHAA preferred. Additional related education and/or experience preferred. **EEO Statement:** EEO/Disabled/Veterans (***************************************** Our organization supports a drug-free work environment. **Privacy Policy:** Privacy Policy (********************************************************* EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment. Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (Medical Receptionist) to support the Sheridan VA Medical Center located at 1898 Fort Road, Sheridan, WY 82801. Working hours are Mon-Fri, 7am-6pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own. Responsibilities Scheduling appointments Coordinating Veteran care with community providers. Communicating with internal providers regarding VA Community Care processes. Validating and updating patient demographic information. Processing health records into CPRS and VISTA systems. Managing community care consults via HSRM and PPMS. Handling phone calls and inquiries professionally. Using Microsoft Office tools and VA systems daily. Performing pre- and post-appointment tasks. Supporting patient aligned care teams. Monitoring and reporting VetLink kiosk performance. Ensuring compliance with HIPAA, VA privacy, and security standards. Participating in team huddles and maintaining workflow efficiency. Completing mandatory and remedial training. Maintaining infection control compliance (e.g., TB testing, immunizations). Responding to security incidents and cooperating with investigations. Managing records per VA and federal guidelines. Qualifications Citizen of the United States of America. High school diploma or GED. Ability to speak clearly, hear and write English. Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 50 wpm with minimum errors. No health restrictions affecting job performance. Basic medical terminology Minimum 6 months of customer service experience. No sponsorship available All candidates must be able to: Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift Lift up to 50 lbs from floor to waist Lift up to 20 lbs Carry up to 40 lbs a reasonable distance Push/pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Coordinator, Prior Authorization is responsible for obtaining, documenting, and tracking payer approvals for durable medical equipment (DME) orders, including diabetes devices and other clinically prescribed supply categories (e.g., ostomy, urological, wound care). This role submits prior authorization requests through payer portals or via fax, and conducts phone-based follow-ups with payers and provider offices to secure timely approvals. The Senior Coordinator proactively manages upcoming expirations to prevent order delays, meets daily productivity targets, and adheres to quality, compliance, and HIPAA standards. **_Responsibilities_** + Review assigned accounts to determine prior authorization requirements by payer and product category. + Prepare and submit complete prior auth packets via payer portals, third-party platforms, or fax (including DWO/CMN, prescriptions, clinical notes, and other required documentation). + Conduct phone-based follow-ups with payers (and provider offices when needed) to confirm receipt, resolve issues, and obtain approval or referral numbers. + Log approvals accurately so orders can be released and shipped; correct rejected/pending decisions by addressing missing documentation or criteria. + Monitor upcoming prior auth expirations and initiate re-authorization early to prevent delays on new and reorder supply shipments + Prioritize work to give orders a "leg up" based on aging, SLA, and payer requirements. + Capture all actions, decisions, and documentation in the appropriate systems with complete, audit-ready notes. + Ensure secure handling of PHI and maintain full compliance with HIPAA, regulatory requirements, and company policy. + Promptly report suspected non-compliance or policy violations and attend required Compliance/HIPAA trainings. + Achieve daily throughput goals (accounts/records per day) across mixed work types (portal/web, fax, phone). + Meet standardized quality metrics through accurate documentation and adherence to process; participate in supervisor live-monitoring, QA reviews, and 1:1 coaching. + Share payer/process knowledge with teammates and support a strong team culture. + Adapt to changes in payer criteria, portals, and internal workflows; offer feedback to improve allocation, templates, and documentation standards. + Perform additional responsibilities or special projects as assigned. **_Qualifications_** + High School diploma, GED or equivalent work experience, preferred + 3-6 years of experience in healthcare payer-facing work such as prior authorization, insurance verification, medical documentation, revenue cycle, or claims, preferred + Proven ability to meet daily productivity targets and quality standards in a queue-based environment. + Strong phone skills and professional communication with payers and provider offices; comfortable with sustained phone work. + High attention to detail and accuracy when compiling documentation (DWO/CMN, prescriptions, clinical notes). + Self-motivated with strong time management; able to pace independently without inbound-call cadence. + Customer-centric mindset with a sense of urgency; capable of multitasking (working web/portal tasks while on calls). + Working knowledge of HIPAA and secure handling of PHI. + Experience with diabetes devices (CGMs, insulin pumps), and familiarity with ostomy, urological, and wound care product categories, preferred. + Knowledge of payer criteria for DME prior authorization, including common documentation requirements and medical necessity standards, preferred + Familiarity with payer portals and third-party platforms; experience with Grid or other work allocation tools, preferred. + Exposure to ICD-10/HCPCS coding and basic authorization/claims terminology, preferred, **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $16.75 per hour - $21.75 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

At Ivinson Memorial Hospital we are committed to excellence, trust, healing, and integrity. We pride ourselves in providing compassionate, world-class care to our community. At Ivinson we offer a competitive total rewards package including; full medical, dental, and vision insurance, retirement plans, paid time off and tuition reimbursement opportunities. Ivinson aims to improve the care provided for our patients and create a work-life balance for our employees by creating a culture of transparency, teamwork, accountability, and trust. Base salary starting at $17.30/hr. E S S E N T I A L F U N C T I O N S Receives referrals and completes all admitting/billing procedures, scheduling of patients, and insurance authorization. Performs basic and advanced clerical duties for IMG as needed. Maintains the overall organization and work flow of the front office of IMG. Demonstrates the ability to accurately set up appointments, meetings, conferences, etc. Accurately completes the admission process for patients utilizing the computerized documentation system. Other duties as assigned. E D U C A T I O N High school diploma or equivalent preferred. E X P E R I E N C E Previous experience as an office specialist in a clinic is preferred. Previous health care experience is preferred. C R E D E N T I A L S N/A K N O W L E D G E , S K I L L S A N D A B I L I T I E S Working knowledge of medical terms and terminology is preferred. Strong working knowledge of Microsoft Office applications. Excellent customer service skills, including but not limited to: a friendly personality, tact, patience, empathy and a helpful, professional attitude both in person and on the telephone. Ability to effectively communicate with staff, managers and the general public verbally and in writing. Demonstrate effective listening skills. Excellent organization and time management skills and ability to establish priorities effectively. Possess exceptional problem solving skills. Ability to work effectively without immediate supervision. Ability to learn new computer software programs. Ability to recognize and protect confidential information. Demonstrate ethical and legal accountability for the position. At Ivinson Memorial Hospital, we believe that our employees are our greatest investment. That's why we are committed to fostering a supportive, empowering environment where every team member has the resources and opportunities to thrive. We know that providing world-class healthcare starts with investing in our employees, ensuring they have the tools to grow, excel, and provide exceptional care. Our competitive and comprehensive total rewards package includes: For benefits eligible employees: Medical, dental, and vision insurance Paid time off: take the time you need to recharge Retirement plans, including 403(b) matching Employer-paid life and long-term disability insurance: Peace of mind for you and your family For all employees: Yearly work anniversary pay increases Education Reimbursement; up to $2,500 annually Retirement plan participation Free certification classes: enhance your skills at no cost to you Health and Wellness discounts at local gyms Discounts at select mobile networks, local vendors, and Elitch Gardens Mental Health: 6 free confidential, in-person counseling sessions offered by Pathways annually Financial Counseling: free services through WellCents to help you take control of your financial journey Legal assistance and will preparation services Student Loan Forgiveness: Ivinson Memorial Hospital is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program Please use this link for more information regarding our rewards package and benefits: Benefits Guide. At Ivinson Memorial Hospital, we are more than just a workplace - we are a community where your growth and well-being matter. Join us in making a difference in the lives of the Laramie community and help us provide world-class care.

Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements + Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements. + Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization. + Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication. + Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends + Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned **Skills** + Written and Verbal Communication + Detail Oriented + EDI Enrollment + Teamwork and Collaboration + Ethics + Data Analysis + People Management + Time Management + Problem Solving + Reporting + Process Improvements + Conflict Resolution + Revenue Cycle Management (RCM) **Qualifications** + High school diploma or equivalent required + Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up) + Associate degree in related field preferred Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs. + Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately + Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $24.00 - $36.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Our Culture and Mindset At our organization, every individual is expected to embody a growth mindset-one that values adaptability, accountability, and a continual desire to learn. We believe that empathy and a positive attitude are essential in fostering meaningful connections, both with our colleagues and with our patients and referring providers. We practice P.A.T.I.E.N.T. in every interaction-with peers, patients, and everyone within our professional scope: P.A.T.I.E.N.T. Professional Accountable Timely Intentional Empathic Navigate (challenges and opportunities with grace) Thank You (always show gratitude) Benefits Overview We're proud to offer a comprehensive benefits package that supports your health, security, and future growth: Health & Fringe Benefits Health Insurance Dental Insurance Vision Insurance Basic and Voluntary Life & AD&D Insurance Short- and Long-Term Disability Coverage Retirement Benefits Safe Harbor Retirement Plan Profit Sharing Retirement Plan Supplemental Benefits Supplemental Options Critical Illness Accident Hospital Job Summary: This position is responsible for day-to-day administrative and general office duties including word processing, filing, faxing, and data entry. Receives incoming telephone calls in a prompt, courteous, and professional manner, and greets/assists patients in the same manner. Primary Job Responsibilities: Confirms patients' demographics as well as insurance information to process their visit accurately. Follows all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality. Complies with all HIPAA & CMS requirements as outlined in our annual compliance training. Explains financial requirements to the patients or responsible parties and collects copays as required. Rescheduling patients as needed with corrected order forms. Schedules allowed walk-in exams Responsible for keeping the front/back desk area and patient waiting areas, and office files clean and organized. Performs other duties as assigned. Education: High school diploma or equivalent. Experience: One year of experience in customer service or reception, preferably in a medical office setting. Education/Certification/Licensing Requirements: Prefer completion of a course in Medical Terminology. Additional Requirements: Willingness to work evenings and/or weekends as needed. Willingness to attend continuing education courses at the request of the employer. Performance Requirements: Knowledge: Knowledge of medical terminology and organization services. Knowledge of staff responsibilities to accurately direct callers. Knowledge of administrative processes, procedures & claims processing. Knowledge of basic math and modern office procedures. Skills/Abilities: Ability to use multi-line phone system, including transferring calls and paging. Ability to exercise a high degree of diplomacy and tact while multi-tasking, organizing and scheduling patients. Ability to use spreadsheets and word processing software. Ability to type a minimum of 45 WPM and operate a 10 key calculator by touch. Adequate hearing to answer phone and speak with patients. Ability to speak clearly and loudly enough to be heard by callers and patients. Ability to work well under pressure with minimal supervision. Ability to elicit appropriate information to route calls to the appropriate person. Ability to prevent, calm, and/or defuse irate callers and patients working with them to identify concerns and properly directs calls. Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software. Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Work Environment: Well-lighted medical office or reception area. Exposure to communicable diseases and other conditions related to clinic setting. Work may be stressful due to a busy office. Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with patient access, involving sitting approximately 90% of the day with occasional standing, walking, reaching and lifting. Periodic stress occurs from handling many calls and dealing with patient requests. Full-Time Non-Exempt At-Will Employment

The Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Individuals in this role collect and validate patient insurance information, identification, prepares registration forms, and collects fees as required to coordinate activities for patients to receive care. Essential Functions and Responsibilities: Ability to interact effectively, and in a supportive manner with persons of all backgrounds Sustain excellent patient interactions using clear communication and problem-solving skills Assess walk-in traffic for potential emergencies Check-in patients at the front desk in perpetration for their appointment with a provider and scan all documents into the patient's chart Assist patients with completion of pre-registration forms, ensuring all items are signed, and medical records are distributed Informs patients of costs of care being provided. Collect all fees and apply to patients' chart Collect and record copayments and outstanding balances, and balance cash drawer daily Cover medical records and prior authorizations when needed Communicate efficiently to back-office staff regarding needs of patients Maintain confidentiality of sensitive patient information at all times Answer the phone in a professional manner and follow procedures for routing calls Ensure reception area and waiting rooms are clean. Regularly sanitize counters, surfaces, and reception area items Perform other duties as assigned Requirements and Qualifications: Education: High school graduate or equivalent is required. Certificate/License: None. Experience: A minimum of one (1) year of customer service experience is required. Community Care Partners is an Equal Opportunity Employer (EEO). #PSR

Job Description Warm Valley Health Clinic is seeking a compassionate and organized Patient Care Coordinator to support our integrated healthcare team. This role ensures patients receive seamless, culturally respectful, and patient-centered care by coordinating appointments, communicating with patients, and facilitating access to necessary services. The ideal candidate is team-oriented, detail-driven, and committed to supporting the health and wellness of our community. Key Responsibilities Serve as a primary contact for patients, addressing questions and guiding them through their care journey. Schedule and coordinate patient appointments, procedures, referrals, and follow-up visits. Manage referrals and collaborate with external providers and specialty services. Assist patients with basic insurance, billing, and financial navigation. Conduct appointment reminder calls and follow up on missed visits. Document patient interactions accurately in the EHR while maintaining HIPAA compliance. Work with the healthcare team to identify and reduce barriers to care. Participate in team meetings and quality improvement activities. Support clinic operations with additional duties as needed. Qualifications High school diploma or GED required; associate degree or healthcare-related certification preferred. Experience in patient services, care coordination, or a healthcare administrative role preferred. Proficiency with electronic health records and common office software. Knowledge of medical terminology and insurance processes. Strong organizational, communication, and multitasking abilities. Skills & Competencies Excellent interpersonal communication and ability to build trust with patients. Empathetic, patient-centered approach. Strong problem-solving and decision-making skills. Ability to thrive in a fast-paced, multidisciplinary environment. High attention to detail and accuracy. APPLICATION REQUIREMENTS: Submit a completed application with supporting documents via the online portal. Applications are available at Warm Valley Health Care or for more information contact Stacie Fagerstone, Executive Director-HR via email at stacie.fagerstone@warmvalley.health. Preference will be given to qualified Eastern Shoshone tribal members, then other qualified federally recognized Indian tribal members and then other qualified candidates. Applicants must submit a copy of Tribal Enrollment card or CIB for Indian Preference. Veterans who meet the minimum qualifications and provide documentation of an honorable discharge (DD214) from any branch of military service are entitled to receive preference points during the interview process. Any offer of employment is contingent upon a negative drug test, reference checks and background check. Refusal to undergo required testing or testing positive will render the applicant ineligible for employment. EOE Must pass pre-employment drug screening. Successfully pass the employment background check.