Patient Services Representative | M-F 8:30a-5p | Hermitage
Patient care coordinator job in Hermitage, PA
Join Premier Radiology, Transform your Career and Radiology! Who We Are: Discover Premier Radiology, the gateway to top-tier outpatient imaging in Tennessee! With access to hundreds of board-certified radiologists, we deliver state-of-the-art diagnostic care conveniently. Our mission is clear: providing high-quality, affordable imaging studies right where our patients live and work. From specialized radiologists to skilled technicians, accuracy and patient satisfaction drive us. Along with Radiology Partners, the leading practice in the U.S., we're here to Transform Radiology.
What We Offer:
Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology.
Here's why you should join the RP / Premier Radiology team:
* Community presence: 20+ clinics across Nashville
* Flexible work environment, work/home life balance
* Competitive compensation and benefits
* Leading the pack in the development of AI tools and technology resources
* Opportunities for professional development
Premier Radiology is seeking an energetic and customer-focused Patient Service Representative.
Summary: The Patient Service Representative will greet patients at our imaging centers and assist them with scheduling of appointments, registering for procedures, maintaining medical records, and other related tasks. This is a vital role for ensuring patient satisfaction. Ideal candidates will need to be service-oriented and considerate of the patient's condition.
Desired Professional Skills And Experience
* High School or equivalent preferred
* Background in healthcare is preferred
* Background with Eclinical Works Practice Management System Preferred
* Strong organizational skill
Radiology Partners is an Equal Employment Opportunity Employer committed to providing equal opportunities in all our employment practices. The Practice prohibits discrimination, harassment, and retaliation in any form based on race; color; religion; genetic information; national origin; sex; sexual orientation; gender identity and expression; pregnancy; age; disability; citizenship status; veteran status; or any other category protected by federal, state, or local laws.
CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
Radiology Partners participates in E-verify.
Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.
Patient Care Coordinator
Patient care coordinator job in Cranberry, PA
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Moderate Care Coordinator (Canton Area)
Patient care coordinator job in Canton, OH
Moderate Care Coordinator Job Description
Moderate Care Coordinator (Tier 2)
Reports to: JCESC Care Coordinator Supervisor
Works in collaboration with: Child and Family Team (CFT), other care coordinators and agencies/partnerships to provide Tier 2 services.
Term: Full-time position with health care and retirement benefits
Salary Range: $40,000- $57,000
Work Location: Blended home office and regional offices with locations in Steubenville and Canton Ohio. Service counties include Belmont, Columbiana, Harrison, Jefferson, Monroe, Stark and Tuscarawas.
Travel: Ability to travel within the assigned region, to multiple offices, and home locations with personal vehicle. Most possess reliable transportation valid/active drivers License and proof of insurance.
Training: Provided upon employment
Position Summary:
Provide timely holistic care coordination to children enrolled in OhioRISE, with appropriate expertise to coordinate behavioral, medical, and pharmacy health services, including for children with dual diagnoses (BH/IDD).
Will use a wraparound-informed model for members with moderate behavioral health needs.
Key Responsibilities and Activities:
Use clinical, operational, and technical expertise to manage and provide MCC care coordination.
Manage 1915 (c) home and community-based waiver service coordination within federal requirements.
Work cooperatively with the CFT and share responsibility for developing, implementing, monitoring, and evaluation a single child and family-centered plan.
Actively grow and leverage partnerships with other (non-health) child-serving systems.
Conduct outreach to the childs family within one business day of referral to MCC.
Complete and submit child and family-centered care plans (initial, changes, transitions) to the OhioRISE plan for review and approval according to standards.
Respond to member needs twenty-four hours a day.
Approach to Tier 2 Care Coordination
Provide structured service planning and care coordination based on wraparound principles, as established by the National Wraparound Initiative including:
An initial home-based, comprehensive assessment resulting in the development of the child and family-centered care plan.
A CANS assessment once every 180 calendar days or whenever there is a significant change in the members behavioral health needs or circumstances.
Convening and facilitating the child and family team.
Developing a crisis safety plan.
Reviewing the child and family-centered care plan every thirty days or whenever there is a significant change in the members needs or circumstances.
Monitoring the child and family centered care plan.
Performing referrals and linkages to appropriate services along the continuum of care.
Ratio of one MCC to no more than twenty-five OhioRISE members receiving MCC services.
Education and qualifications:
Minimum of 3 years experience in childrens mental health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field, providing community-based services to children and youth, and their family/caregivers.
Background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development.
Be clinically and culturally competent/responsive with training and experience necessary to manage complex cases in the community across child-serving systems.
Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems (e.g., child welfare, juvenile justice, education)
MCC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM. Care coordinators will successfully complete skill and competency-based training to provide MCC.
Complete the state-required training program provided by the COE.
Abilities Required:
Knowledge of human resources, personnel practices and human relations.
Ability to work well with individuals with diverse backgrounds and experiences.
In addition, the care coordinator should be:
Trustworthy, confidential, accessible, objective, not biased.
Interested in own professional growth.
Working Conditions:
travel to service coordination family locations.
260 day contract with benefits
Referral Scheduling Specialist
Patient care coordinator job in Boardman, OH
Referral Scheduling Specialist -
Southwoods Executive Centre
Southwoods Health is hiring a Referral Scheduling Specialist to work in our Referrals Department in the Southwoods Executive Centre in Boardman, Ohio. The Referral Scheduling Specialist is responsible for processing and following up on referrals to inside and outside physicians as well as handling outbound patient calls with primary responsibility of scheduling encounters.
Essential Duties:
Schedule patient appointments.
Updates patient demographics and registers patients for services using insurance verification software.
Send out and maintain records of physician and facility referrals.
Gather all information needed to schedule patient.
Reaches out to initiating physicians to acquire additional information needed for timely scheduling.
Follow up on referrals placed to ensure that patient has been scheduled appropriately.
Responsible for managing referral workflow through ARM or other referral worklists.
Answer questions and provide information in person and via telephone.
Update patient referral information in chart or EMR.
Trains and assists other Call Center staff helping with referral duties.
Ensure all processes at responsible physician practice maintains compliance with all regulatory agencies.
Qualifications:
Training or courses in business office activities, computer skills, and medical terminology (preferred).
Effective communication skills, ability to problem solve, and great attention to detail.
Excellent customer service and de-escalation skills.
Ability to maintain professional demeanor at all times, strong ethical and moral principles.
1-2 years' experience handling medical office referrals preferred.
Full-time. Monday-Friday. Choose your own schedule 6am-2:30pm, 7am-3:30pm, 7:30am-4pm or 8am-4:30pm.
At Southwoods, it's not just about the treatment, but how you're treated.
************************
Patient Care Coordinator
Patient care coordinator job in Beaver Falls, PA
We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most.
We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Competitive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO/401(k) match
Career growth opportunities
Great and collaborative work environment
Work‐life balance
Responsibilities
Screen new patients and caregivers
On‐board new patients, including providing assistance with any documentation/clearance requirements
On‐board new caregivers, including orientation/training
Staff patient cases with caregivers and ensure patient cases are started promptly
Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements
Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
Assist with on‐site visits, as needed
Qualifications
Bilingual preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
No homecare experience necessary - we will provide you with all the training you need!
High school diploma/GED (associate's degree or bachelor's degree preferred)
Auto-ApplyPatient Care Coordinator - 336 College Ave Beaver, PA- Drayer
Patient care coordinator job in Beaver, PA
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Beaver, PA
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Beaver Falls, PA
We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most.
We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Competitive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO/401(k) match
Career growth opportunities
Great and collaborative work environment
Work‐life balance
Responsibilities
Screen new patients and caregivers
On‐board new patients, including providing assistance with any documentation/clearance requirements
On‐board new caregivers, including orientation/training
Staff patient cases with caregivers and ensure patient cases are started promptly
Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements
Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
Assist with on‐site visits, as needed
Qualifications
Bilingual preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
No homecare experience necessary - we will provide you with all the training you need!
High school diploma/GED (associate's degree or bachelor's degree preferred)
Auto-ApplyHome Health Patient Care Coordinator (RN/LPN)
Patient care coordinator job in Solon, OH
Become a part of our caring community and help us put health first
As a Patient Care Coordinator, you will:
Develop/maintain contact with key hospital, skilled nursing, assisted living facility discharge planning services and/or management to provide ongoing updates on Company's services available in a market.
Primarily conduct facility visits at the physicians' request to assist program clinical team in determining eligibility.
Ensure effective communication and collaboration with program staff and other field sales resources via weekly meetings. Actively participate in weekly program business development meetings, bringing relevant data, reports, as well as information regarding changes within accounts and referral sources.
Assist program in timely processing of physician orders as directed.
Use your skills to make an impact
Required Experience/Skills:
RN/LPN/LVN license.
Must have strong knowledge of governmental regulations, Medicare eligibility requirements, comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources.
Excellent customer service, account development capabilities, organization, time management, problem-solving, communication and selling skills.
Preferred Experience/Skills:
Bachelor's of Science in Nursing preferred.
A minimum of three years clinical experience preferred.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$59,300 - $80,900 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyASSURE Patient Specialist- Youngstown, OH (Per diem)
Patient care coordinator job in Youngstown, OH
The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.
The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. This is a paid per fitting position.
* URGENT NEED FOR DAYTIME AVAILABILITY/FLEXIBILITY *
ESSENTIAL DUTIES
* Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
* Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills
* Willingness to contact prescribers, caregivers and patients to schedule services
* Ability to accept an assignment that could include daytime, evening, and weekend hours
* Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services
* Measure the patient to determine the correct garment size
* Review and transmit essential paperwork with the patient to receive the Assure garment and services
* Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings
* Flexibility of work schedule and competitive pay provided
* Adhere to Pledge of Confidentiality
* Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case.
COMPETENCIES
* Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement.
* Integrity: Commitment, accountability, and dedication to the highest ethical standards.
* Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
* Action/Results: High energy, decisive planning, timely execution.
* Innovation: Generation of new ideas from original thinking.
* Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
* Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations.
* Highly organized, service and detail orientated
* Passionate about the heart-failure space and a strong desire to make a difference
* Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
* Interest and desire for life-long learning to continuously improve over time.
Front Office Coordinator - Part Time
Patient care coordinator job in Toronto, OH
At Summit Physical Therapy, we take pride in delivering one-on-one attention and personal care in a positive and supportive atmosphere, efficiently and effectively. Since 1993, we have delivered thousands of healing treatments to northern West Virginia residents and now offer the same to those living in Southwestern Pennsylvania.
Summit Physical Therapy is a team of licensed physical therapists who use a unique combination of positive motivation, personal attention, and hands-on techniques to help thousands achieve healthier, more active lives. And behind the scenes, we have a highly trained staff of physical therapy assistants and professionals who keep our patients focused on recovery and our business running smoothly.
We've been voted #1 in the Ohio Valley since 1993 by the readers of Weirton Daily Times and Herald Star. Join our winning team by applying online today!
Job Description
Are you looking for a career where you can call your forever work home? Do you want to work with people that you consider family? Summit Physical Therapy seeks a motivated and enthusiastic individual to join our team as a Front Office Coordinator. Our facility is spacious and well-equipped, and we pride ourselves on our dedication to our patients by providing the best care possible.
Job Duties:
Greeting patients and providing outstanding customer service
Accounts Receivables, and Collections
Coordinating the care for each patient from initial evaluation to discharge
Answering phones
Electronic scheduling
Data entry
Verifying current personal and financial information
Maintaining patient charts and electronic medical records
Collecting, posting, and depositing patient payments
Faxing, filing, and performing any other duties as assigned
Qualifications
High school graduate or equivalent
Must have 1+ years of previous medical front office experience
Excellent telephone skills
Proficient in Word and Excel
Previous experience with medical software preferred
Available and flexible with your hours
Close attention to detail
Great time management and organizational skills
Team player attitude and energetic with a focus on excellent customer service
Additional Information
Competitive compensation
401k
Multiple opportunities for professional development, specialization, and leadership
Employee discount plans
Employee Assistance Program (EAP)
Investment from a company that wants you to succeed and thrive
Front Office Coordinator - Full Time
Patient care coordinator job in Toronto, OH
At Summit Physical Therapy, we take pride in delivering one-on-one attention and personal care in a positive and supportive atmosphere, efficiently and effectively. Since 1993, we have delivered thousands of healing treatments to northern West Virginia residents and now offer the same to those living in Southwestern Pennsylvania.
Summit Physical Therapy is a team of licensed physical therapists who use a unique combination of positive motivation, personal attention, and hands-on techniques to help thousands achieve healthier, more active lives. And behind the scenes, we have a highly trained staff of physical therapy assistants and professionals who keep our patients focused on recovery and our business running smoothly.
We've been voted #1 in the Ohio Valley since 1993 by the readers of Weirton Daily Times and Herald Star. Join our winning team by applying online today!
Job Description
Are you looking for a career where you can call your forever work home? Do you want to work with people that you consider family? Summit Physical Therapy seeks a motivated and enthusiastic individual to join our team as a
Front Office Coordinator.
Our facility is spacious and well-equipped, and we pride ourselves on our dedication to our patients by providing the best care possible.
Job Duties:
Greeting patients and providing outstanding customer service
Accounts Receivables, and Collections
Coordinating the care for each patient from initial evaluation to discharge
Answering phones
Electronic scheduling
Data entry
Verifying current personal and financial information
Maintaining patient charts and electronic medical records
Collecting, posting, and depositing patient payments
Faxing, filing, and performing any other duties as assigned
Qualifications
High school graduate or equivalent
Must have 1+ years of previous medical front office experience
Excellent telephone skills
Proficient in Word and Excel
Previous experience with medical software preferred
Available and flexible with your hours
Close attention to detail
Great time management and organizational skills
Team player attitude and energetic with a focus on excellent customer service
Additional Information
Competitive compensation
401k
Multiple opportunities for professional development, specialization, and leadership
Employee discount plans
Employee Assistance Program (EAP)
Investment from a company that wants you to succeed and thrive
Front Desk Coordinator
Patient care coordinator job in Youngstown, OH
Job Description
Join Our Team as a Front Desk Coordinator!
Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Jamboree Dental in Youngstown!
At Jamboree Dental, we create smiles that last a lifetime by making every visit a Kidsperience! We're on the lookout for a reliable, energetic, and compassionate Front Desk Coordinator that thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers.
Why Join Us?
Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits.
Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do.
Competitive Pay & Perks: Enjoy a flexible schedule, full-time hours, and a benefits package that includes:
Medical, Dental & Vision Insurance
401K
Paid Time Off & Holiday Pay
Bonus Opportunities
Company-Paid Continuing Education
Referral Bonus Program
Who We're Looking For:
Someone who loves working with kids and creating a positive experience.
A dependable team player with a strong work ethic.
A difference-maker who is eager to learn and grow.
Requirements:
1 year experience is preferred, but we will train the right person!
Experience with Denticon software is a plus.
Full-time role (30+ hours per week).
A Typical Day as a Front Desk Coordinator:
Welcoming kiddos and making them feel comfortable.
Assisting caregivers and doctors in providing top-notch care.
Creating a fun and engaging experience for each patient.
Ensuring smooth patient flow and maintaining a kid-friendly environment.
Schedule:
8-hour shifts
? Daytime hours - No nights!
Be Part of Something Bigger!
Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, “Creating healthy habits that last a lifetime,” is at the heart of everything we do.
YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you're ready to bring smiles and make a lasting impact, we can't wait to meet you!
Apply today and become a Difference Maker!
Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.
Behavioral Health Coordinator - Solon
Patient care coordinator job in Solon, OH
Behavioral Health Coordinator - Solon - (25000AA5) Description The behavioral health coordinator is a core member of the collaborative care team. The behavioral health coordinator is responsible for supporting and coordinating the behavioral, mental, and physical health care of patients on an assigned patient caseload with the patient's medical provider and, when appropriate, other internal and community behavior and/or mental health providers.
The behavior health coordinator will provide short term counseling for patients and caregiver and offer parenting guidance/education for pediatric patients.
Essential FunctionsSupport the behavioral, mental and physical health care of patients on an assigned patient caseload.
Closely coordinate care with the patient's medical provider and, when appropriate, other behavioral/mental health providers, schools, and community agencies.
Screen and assess patients for common behavioral, mental health and substance use disorders.
Facilitate patient/caregiver engagement and follow-up care.
Provide caregiver and patient education about common behavioral, mental health and substance use disorders and the available treatment options.
Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
Support medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment.
Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, cognitive behavioral therapy, motivational interviewing, or other treatments as appropriate.
Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.
g.
problem-solving treatment, behavioral activation, etc.
) as clinically indicated or based on caseload.
Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant, developmental psychologist and/or medical team to communicate resulting treatment recommendations to the patient's medical provider.
Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan.
Case reviews may be conducted by telephone, video, or in person.
Track patient follow up and clinical outcomes using a registry .
Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients.
Document patient progress and treatment recommendations in Epic and other required systems so as to be shared with medical providers, psychiatric consultant, developmental psychologist and other treating providers.
Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized behavioral or mental health care Facilitate referrals for patient and/or caregiver that are clinically indicated services outside of the organization (e.
g.
, social services such as housing assistance, vocational rehabilitation, behavioral/mental health specialty care, substance use treatment).
Develop and complete self-management plan with patients/caregivers who have achieved their treatment goals and are soon to be discharged from the caseload.
Required For All JobsPerforms other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications EducationBachelor's Degree required Master's Degree preferred Work Experience2+ years experience in health care, behavioral health or medical setting required Experience with assessment and treatment planning for common behavioral/mental health and/or substance use disorders required Experience with evidence-based counseling techniques required Experience with screening for common behavioral/mental health and/or substance use disorders required Knowledge, Skills, & AbilitiesDemonstrated ability to collaborate and communicate effectively in a team setting.
Ability to maintain effective and professional relationships with patient and other members of the care team.
Working knowledge of differential diagnosis of common behavioral/mental health and/or substance use disorders, when appropriate.
Ability to effectively engage patients in a therapeutic relationship, when appropriate.
Ability to work with patients by telephone as well as in person (both individually and in a groups) Working knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common behavioral/mental health disorders, when appropriate.
Basic knowledge of psychopharmacology for common behavioral/mental health disorders that is within appropriate scope of practice for type of provider filling role.
Required Accepted LicensesLicensed Social Worker (LSW or LISW) in the State of Ohio (preferred) ORLicensed Professional Counselor (LPC or LPCC) in the State of Ohio (preferred) ORRegistered Nurse (RN) in the State of Ohio Position DetailsThis position is located in Solon; travel to other office locations is required (Beachwood, Mayfield, Westlake, and potentially Fairlawn).
Physical RequirementsSittingLifting Standing Travel Requirements50% Primary Location: United States-Ohio-SolonWork Locations: 34055 Solon Road 34055 Solon Road Solon 44139Job: Social Work / CounselingOrganization: Specialty_Care_UHMSOSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: ProfessionalTravel: Yes, 50 % of the TimeRemote Work: HybridJob Posting: Oct 3, 2025, 4:00:00 AM
Auto-ApplyPatient Care Coordinator Home Health
Patient care coordinator job in Seven Fields, PA
UPMC Home Health is hiring a Patient Care Coordinator RN for their Seven Fields office. This is a Monday through Friday, 8:00 AM to 4:30 PM position with rotating weekend shifts. The Patient Care Coordinator is an on-site clinical team member that assists in coordinating care for the assigned team. The Patient Care Coordinator provides care navigation through daily triage and follow up with referral sources, patients, clinicians, and clinical leaders through the management of incoming communication to the Clinical Manager.
Responsibilities:
* Participates in on-call coverage rotation for the agency.
* Oversees the ordering and approval of medical supplies to ensure that all supplies are included on the physician orders and ordered in the appropriate quantity.
* Monitors lab results, following up with physicians and team members.
* Covers from other Patient Care Coordinators when needed.
* Participate in interdisciplinary team conferences as needed.
* Performs medication reconciliation on all therapy only cases as needed
* Monitors admissions, discharges and re-hospitalizations and communicates with the appropriate clinical liaison(s) or facilities to facilitate continuity of care between settings.
* Aids clinical staff in follow up communication with MD offices and referral sources as applicable.
* Coordinates all incoming orders associated with census to ensure appropriateness and accuracy and timeliness of care, enters into Medical Record, and coordinates with scheduling as appropriate.
* Assists in document control processes, including but not limited to, review of Face-to-Face documentation and physician orders for home health. Reports problems immediately to the Clinical Manager.
* Triages and directors all incoming communications during workday hours for the current census assigned and follows up to facilitate appropriate service delivery.
* Current Registered Nurse license in Pennsylvania.
* One-year recent home health experience preferred.
* Must have requisite knowledge of current Home Health Medicare, Medicaid, State and Federal regulations, and Joint Commission accreditation standards.
* Provides own transportation and auto insurance and abides by all laws, rules, and recommendations for safe driving while on duty. Maintains a valid driver's license.
* Must be able to travel to assigned geographical locations as needed.
Licensure, Certifications, and Clearances:
* Automotive Insurance
* Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
* Driver's License
* Registered Nurse (RN)
* Act 33
* Act 34
* OAPSA
* Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
Inpatient Registration Coordinator
Patient care coordinator job in Aliquippa, PA
Gateway Rehab has a great opportunity for an Inpatient Registration Coordinator at our Center Township, PA location. In this role, you will provide clerical support to the inpatient team. This position requires consistent evening hours, with the occasional holiday and weekend coverage.
Responsibilities
Completes administrative requirements with individuals entering residential care.
Completes patient consents thoroughly and accurately.
Maintains the patient bed board and ensures accurate data entry for all patient level of care changes, including discharges/transfers.
Tracks and ensures compliance with PA WITS to report data to SCAs (Single County Authorities).
Collaborates with multiple departments (security, nursing, clinical evaluators, therapy, and respective management) to ensure patient-centered care.
Required Knowledge and Skills
Data entry skills.
Strong verbal communication skills.
Excellent oral and written communication skills preferred.
Strong computer skills preferred.
Ability to work on a team, as well as independently given the situation.
Requirements
High school diploma or GED
Preferred Requirements
Some college
Additional Requirements:
A valid driver's license and favorable driving record required.
Pass PA Criminal History Record Check.
Obtain PA Childline and FBI clearances.
Pass Drug Screen.
TB Test
Work Conditions
Office-based
Substance Use Disorder Center
GRC IS AN EQUAL OPPORTUNITY EMPLOYER - M/F/V/D
Gateway Rehab proudly offers competitive wages and benefit packages, along with career advancement opportunities. Join us today!
Medical Office Receptionist
Patient care coordinator job in Akron, OH
CHC is a non-profit social service agency in the Akron area whose mission is to treat, inspire, support and empower individuals and families impacted by the disease of addiction. CHC has been a critical part of Ohio's efforts to treat and prevent substance use disorders since 1974.
We are currently looking for a Medical Office Receptionist for our Physicians office. This role is the first point of contact for patients and visitors at our healthcare facility. This role involves managing front-desk operations, including greeting patients, answering phones, scheduling appointments, verifying insurance, and performing general administrative tasks to support clinical staff and ensure smooth office operations. Duties Include:
Greet and check in patients in a courteous and professional manner.
Answer multi-line phones, screen and direct calls, take messages.
Schedule, reschedule, and confirm patient appointments.
Verify patient insurance and obtain pre-authorizations when required.
Collect co-pays, balances, and other payments at the time of service.
Maintain patient records and ensure that necessary documents are completed.
Ensure HIPAA compliance and patient confidentiality at all times.
Communicate effectively with physicians, nurses, and other healthcare team members.
Maintain the reception area in a clean and organized manner.
Handle incoming and outgoing mail and faxes.
Assist with administrative duties such as data entry, filing, and inventory of office supplies.
Minimum Requirements: High school diploma or GED required; additional administrative training is a plus. Minimum of 1-2 years of experience in a medical or healthcare office preferred. Familiarity with electronic health records (EHR) systems; Credible etc. Basic understanding of medical terminology and insurance processes. Strong communication and customer service skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Why you would love it here:
Medical, dental and vision benefits for employees working 30+ hours weekly!
32 paid days off per year! (holidays, vacation, personal and sick days!)
Referral Bonuses!
403b, with company match after one year!
Professional licensure fee reimbursement!
Company Sponsored Training Opportunities - based on position
Employee Assistance Program (including Health Management, Family Support and Financial Advice/Assistance)!
CHC is an Equal Opportunity Employer and Provider of Services.
Non-smoking facility.
Home Care Service Coordinator
Patient care coordinator job in Hermitage, PA
To apply via text, text, 9848 to ************ Helping Hands Home Care specializes in care and daily living assistance to an array of individuals. Our caregivers live and work in the communities we serve. Our focus is on both our caregivers and our clients. We invest in our caregivers training and support so that they can provide the highest quality care for our clients. Through our actions that demonstrate hope, care, reliability, continuous improvement, and client enablement, we strive to be the home care company of choice.
Helping Hands is rapidly expanding and looking for a Service Coordinator to assist the Area Manager in day to day operations of local operations. Must possess good leadership, motivational, communication, and organizational skills.
Location: Helping Hands Home Care Service 480 Kerrwood Dr. Ste 103 Hermitage, PA 16148
Hours: Full Time - In office - Monday through Friday 8 am to 4:30 pm.
We offer our team the best:
* Medical, Dental and Vision Benefits
* Continued Education
* Monthly Bonus
* PTO Plan
* Retirement Planning
* Life Insurance
* Employee discounts
Essential Duties:
* Assist Area Manager with meeting minimum standards for the operation of non-medical in-home care set forth by state and local agencies responsible for the health, welfare, and safety of clients.
* Responsible for updates and compliance with state regulation changes through the direction of the Area Manager.
* Responsible for answering calls that come into the office. You must possess proper phone etiquette and customer service skills.
* Responsible for coordinating pre-employment requirements for new employees.
* Assist with interviews.
* Responsible for scheduling orientation and performing orientation in the absence of the Area Manager.
* Ensure the compliance of employees with state regulations.
* Ensure adequate staff education and evaluations.
* Assist with referrals and inquiries of the programs the agency provides services for and participates with.
* Responsible for maintaining email account and correspondence.
* Ensure the accuracy of public information materials and activities.
* Responsible for scheduling caregiver assignments and client coordination of assignments on a daily/monthly basis.
* Maintain ongoing liaison between management, personnel, service coordination agencies, and clients.
* Assist with organizational needs of office.
* Enforce policies for all agency administrative functions.
* Represent the agency at community functions and professional organizations.
* Market the agency to area resources.
* Works "on-call" for scheduling substitutions and new cases during the hours the office is closed.
* Performs other duties as assigned.
POSITION REQUIREMENTS & COMPETENCIES:
* Must complete the agency's employment process.
* Must be at least 18 years of age.
* 2 Years of Customer service experience required
* Must exhibit mature, responsible behavior, and understand consumer confidentiality.
* Must be able to follow directions, and work as a team.
* Must have reliable transportation to, and from assignments.
* Human Resources (Recruiting) experience preferred.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To apply via text, text, 9848 to ************
#ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR
We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities.
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
Home Care Service Coordinator
Patient care coordinator job in Hermitage, PA
Job Description
To apply via text, text, 9848 to ************
Helping Hands Home Care specializes in care and daily living assistance to an array of individuals. Our caregivers live and work in the communities we serve. Our focus is on both our caregivers and our clients. We invest in our caregivers training and support so that they can provide the highest quality care for our clients. Through our actions that demonstrate hope, care, reliability, continuous improvement, and client enablement, we strive to be the home care company of choice.
Helping Hands is rapidly expanding and looking for a Service Coordinator to assist the Area Manager in day to day operations of local operations. Must possess good leadership, motivational, communication, and organizational skills.
Location: Helping Hands Home Care Service 480 Kerrwood Dr. Ste 103 Hermitage, PA 16148
Hours: Full Time - In office - Monday through Friday 8 am to 4:30 pm.
We offer our team the best:
Medical, Dental and Vision Benefits
Continued Education
Monthly Bonus
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Assist Area Manager with meeting minimum standards for the operation of non-medical in-home care set forth by state and local agencies responsible for the health, welfare, and safety of clients.
Responsible for updates and compliance with state regulation changes through the direction of the Area Manager.
Responsible for answering calls that come into the office. You must possess proper phone etiquette and customer service skills.
Responsible for coordinating pre-employment requirements for new employees.
Assist with interviews.
Responsible for scheduling orientation and performing orientation in the absence of the Area Manager.
Ensure the compliance of employees with state regulations.
Ensure adequate staff education and evaluations.
Assist with referrals and inquiries of the programs the agency provides services for and participates with.
Responsible for maintaining email account and correspondence.
Ensure the accuracy of public information materials and activities.
Responsible for scheduling caregiver assignments and client coordination of assignments on a daily/monthly basis.
Maintain ongoing liaison between management, personnel, service coordination agencies, and clients.
Assist with organizational needs of office.
Enforce policies for all agency administrative functions.
Represent the agency at community functions and professional organizations.
Market the agency to area resources.
Works “on-call” for scheduling substitutions and new cases during the hours the office is closed.
Performs other duties as assigned.
POSITION REQUIREMENTS & COMPETENCIES:
Must complete the agency's employment process.
Must be at least 18 years of age.
2 Years of Customer service experience required
Must exhibit mature, responsible behavior, and understand consumer confidentiality.
Must be able to follow directions, and work as a team.
Must have reliable transportation to, and from assignments.
Human Resources (Recruiting) experience preferred.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To apply via text, text, 9848 to ************
#ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR
Course Scheduling and Assignment Coordinator, Regional System
Patient care coordinator job in Kent, OH
Job Title: Course Scheduling and Assignment Coordinator, Regional System Physical Location: Kent Campus - Kent, OH Salary: $16.85 Basic Function: To provide support to the Course Schedulng and Assignment Administrator for the Regional System by assisting with the creation of each semester's schedule of classes for the regional campuses. Reports to Course Scheduling and Assignment Administrator, Regional System.
Additional Basic Function - if applicable:
Examples of Duties:
Duties/essential functions may include, but not be limited to, the following:
Serves as the primary point of contact on a range of scheduling, operational, and administrative issues related to class offerings at the regional campuses.
Enters courses into the computer system, assigning classrooms and locations as directed by supervisor.
Maintains a variety of related course records (e.g., faculty histories and specialties, adjunct faculty course approval lists, faculty loads, non-teaching loads, etc. ).
Schedules adjunct faculty for classes with college and/or campus dean approval.
Prepares draft load letters for campus deans.
Provide support that may include: scheduling supervisor's calendar; screening visitors and telephone calls for supervisor, preparing agendas and coordinating meeting arrangements; preparing written records and reports.
Perform other duties as assigned.
Additional Examples of Duties - if applicable:
Minimum Qualifications:
High school diploma or equivalent. Two years of experience performing class scheduling.
License/Certification:
Knowledge Of:
Office practices and procedures to include filing procedures and letter formatting
Skill In:
Utilizing Microsoft Suite *
Interpersonal communication to effectively interact with university personnel and public in person and over the telephone Maintain accurate records *
Manage time effectively and set priorities *
Learn and utilize specific software applications *
Proofread data entered into a computerized system * *
Written communication (e.g., to compose routine correspondence) *
Ability To:
Maintain accurate records *
Manage time effectively and set priorities *
Learn and utilize specific software applications *
Proofread data entered into a computerized system
Preferred Qualifications - if applicable:
Assessments:
Asterisk (*) indicates knowledge, skills, abilities which require assessments
Working Conditions / Physical Requirements:
Working Schedule:
Additional Information:
Must pass a security check.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
For official job descriptions, visit ****************
Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco use are not permitted on any of Kent State's campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit ************************
Disclaimer:
The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.
Patient Care Coordinator
Patient care coordinator job in Moon, PA
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Moon Township, PA
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
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