Become A Patient Care Manager

* payroll, interviewing and hiring, disciplinary action, enforcing duties, and departmental policies.
* Development of effective and relevant staff and patient educational opportunities.
* Understanding of monitor audit results and the development of plans for performance improvement.
* Formulates, evaluates, and updated protocols and guidelines on a yearly basis.
* Assist with completion of the budget and obtain quotes for and request new equipment.
* Ensure that all equipment is inspected annualy and is needed.
* Essential Functions:
* N/A
* HEC
* We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected

* The Bass Cancer Center for Childhood Cancer and Blood Diseases is a comprehensive patient care area that encompasses both inpatient and outpatient services.
* A 15 bed inpatient Hematology and Oncology unit.
* Patients are admitted with a new diagnosis of any type of cancer and readmitted for ongoing therapy and treatment of side effects.
* A 12 bed inpatient Stem Cell Transplant unit.
* Patients with metabolic and genetic disorders, in addition to patients with cancer, are admitted for allogeneic bone marrow, autologous bone marrow and stem cell transplants.
* Essential Functions
* Clinical Practice: Ensures the effective delivery of competent, compassionate, and efficient patient care by planning, organizing, and directing the nursing services of unit(s), including the assessment of patients, implementation of physicians' orders, treatment plans and medical procedures, administration of medication and record keeping of same as well as by monitoring and evaluating patient care processes and outcomes for the patient care unit(s); coordinates nursing activities with those of other services or disciplines.
* Demonstrates clinical competency in assigned specialty area role models nursing practice consistent with the organizational and department mission, vision and values.
* Communication: Communicates in a clear and effective manner to enhance team effectiveness, manage conflicts, engage employees and interdisciplinary colleagues in unit activities and performance changes.
* Collaborates with others within the unit and with all hospital departments and disciplines to enhance problem solving, decision making and performance improvement.
* Fiscal Accountability: Plans and forecasts the department budget by calculating required FTES, planning annual budgets, interpreting payroll and other key fiscal reports, projecting workload as well as monitoring and enhancing productivity.
* Performs variance analysis by interpreting financial performance and identifying key drivers.
* Identifies unit/capital budget needs in collaboration with physician and nursing colleagues
* Plans and implements staff scheduling, position controls and attendance control procedures.
* Human Resources: Directs the personnel management of the employees assigned to the department consistent with state and federal labor laws, collective bargaining agreements, and nursing service and hospital philosophy, goals and policy.
* Ensures that new staff is interviewed, hired, trained, oriented, precepted and evaluated.
* Prepares and conducts employee performance appraisals.
* Approves transfers, promotions and other decisions affecting employee pay and status.
* Participates in initiating and documenting disciplinary actions and responding to grievances.
* Leadership: Assumes twenty four (24) hour responsibility and accountability for the operation of the assigned patient care unit(s), service(s), staff, and facilities.
* Plans, organizes and directs short and long term departmental activities in accordance with hospital goals and accrediting organization standards.
* Provides leadership and direction for the staff in the patient care unit(s) while supporting and actualizing the goals of the department, division, service, and hospital.
* Functions as a resource to staff and interdisciplinary team members and interdepartmentally, consults on nursing care and professional nursing practice.
* Performance Improvement: Assumes responsibility for accessing and utilizing appropriate date in order to monitor unit operations.
* Accountable for achieving patient and staff satisfaction targets for the organization and unit of responsibility.
* Develops, implements and evaluates process improvement projects/process in order to continually monitor and improve patient care.
* Professional Development: Facilitates professional development and clinical growth of nursing staff through implementation and maintenance of unit specific competencies.
* Promotes and facilitates educational opportunities based on assessment of staff needs.
* Quality Management: Supports the quality framework, which includes both clinical and service quality indicators.
* Creates an environment of patient care that is safe, effective, patient centered, timely, efficient and equitable.
* Tertiary Hospital Nurse Manager
* The nurse manager shall direct the nursing administrative operation of the pediatric service(s)/department(s), and shall be:
* A registered nurse (R
* N.) licensed by the State of California holding a master's degree in nursing or
* A R.N. holding a bachelor's of science degree in nursing (BSN) and either a master's degree in a related field or certification in health care administration from a nationally recognized accrediting organization, and
* Have at least three years of clinical nursing experience of which two years shall be in pediatric clinical care.
* The nurse manager may be responsible for more than one pediatric service/department within the same physical building.
* The responsibilities of the nurse manager shall include at a minimum, personnel, fiscal and material management, and coordination of the quality improvement program for the pediatric service(s)/department(s).
* The nurse manager shall directly supervise the nurse supervisor(s) for the pediatric service(s)/department(s).
* The nurse manager shall have direct responsibility to the hospital administrative director of nursing or individual holding an equivalent position.
* Minimum Qualifications
* Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying

* Promotes excellence in customer service relations by acting as a liaison and effectively interacts with physicians, staff, patients, and families.
* Establishes and achieves unit goals, utilizing a participative approach.
* Assures implementation and evaluation of these goals.
* Quality: Assesses, plans, implements and evaluates the delivery of patient care and institutes proactive changes.
* Contributes to quality patient care through membership and active participation on department, medical and hospital committees.
* Complies with all Hospital and Departmental policies, procedures and programs.
* Schedules and assigns staff, considering experience and skill level to meet patient needs.
* People: Participates with staff in the development and implementation of standards of practice/care for designated unit(s).
* Develops and maintains a system for 24 hour operation of the unit through communication with staff, other managers, Administrative Supervisors, Staff coordinators, and Administration.
* Finance: Assists with implementing strategic plan to accurately forecast revenue, expenses and the capital budget in all departments.
* Participates in the preparation of annual operational, capital and personnel budgets.
* Monitors, evaluates and controls appropriate utilization of budgeted FTE's and operational expenses.
* Growth: Develops and implements a given strategic plan through reengineering and redesign of business processes and systems, including staffing and accurate billing to increase revenues and reduce costs.
* Contributes to quality patient care through membership and active participation on department, medical and hospital committees

* All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status or on the basis of disability.
* National recognition in 12 specialites.
* Watch our stories
* We have a culture of patient care first here, one that speaks to our mission and our values: to care, to educate, and to discover."
* Brian L
* Unit EducatorBSN, CMS RN
* Did you know?
* Stanford Health Care uses 196 solar panels, powering 17% of the hospital's electricity.
* In 2015, we had 17 dogs in our Pet Assisted Wellness (PAWS) Program.
* We're proud to work with 8 All-time Stanford Medicine Nobel Laureates.
* Stanford Health Care exhibits more than 1,592 original art pieces

* Collaborates effectively with integrated care team (ICT) to establish an individualized plan of care for members; the interdisciplinary care team develops interventions to assist the member in meeting short and long term plan of care goals Serves as the clinical liaison with hospital, clinical and administrative staff as well as provides expertise for clinical authorizations for inpatient care.
* based on utilized evidenced-based criteria Performs concurrent and retrospective onsite or telephonic clinical reviews at the designated network or out of network facilities; documents medical necessity and appropriate level of care utilizing national recognized clinical guidelines Interacts and effectively communicates with facility staff, members and their families and/or designated representative to assess discharge needs and formulate discharge plan and provide health plan benefit information Stratifies and/or validates patient level of risk and communicates during transition process with the Integrated Care Team Provide assessments of physical, psycho-social and transition needs in settings not limited to the PCP office, hospital, or member’s home; develops interventions and processes to assist the member in meeting short and long term plan of care goals Manages assigned case load in an efficient and effective manner utilizing time management skills to facilitate the total work process directly monitoring assigned members Provides constructive information to minimize problems and increase customer satisfaction Seeks ways to improve job efficiency and makes appropriate suggestions following the appropriate chain of command Demonstrates knowledge of utilization management and care coordination processes and current standards of care as a foundation for transition planning activities Confers with physician advisors on a regular basis regarding inpatient cases and participates in department case rounds.
* Plans member transitions, with providers, patient and family Enters timely and accurate data into designated care management applications as needed to communicate patient needs and maintains audit scores of 90% or better on a monthly/quarterly basis Adheres to organizational and departmental policies and procedures and credentialed compliance Takes on-call assignment as directed Attends and Participates in integrated care team meetings as directed Problem solving by gathering and /or reviewing facts and selecting the best solution from identified alternatives; decision-making is usually based on prior practice or policy, with some interpretation; must apply individual reasoning to the solution of problems, devising or modifying processes and writing procedures as necessary Maintains current knowledge of health plan benefits and provider network including inclusions and exclusions in contract terms.
* With the assistance of the Managed Care/UM teams, guides physicians in their awareness of preferred contracts and providers and facilities Refers cases to Medical Director as appropriate for review or requests not meeting criteria or for complex case situations Participates in the development of appropriate QI processes, establishing and monitoring indicators Perform comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulations