What is a Patient Care Manager

A patient care manager will set budgets and departmental goals, strategize to improve efficiency and quality of care. They oversee finances such as patient billing and fundraising, ensure the facility's compliance with laws and regulations and communicate effectively with departments and staff regularly.

Further duties include representing the organization to investors or governing boards; overseeing work schedules, supply, and budgets, and educating the community on important health topics; communicating policies and procedures with staff and representing the hospital or organization to the public; hiring, training, and motivating staff and coming up with creative solutions to problems regarding staffing and patient care.

A patient care manager should have the ability to understand and follow current policies and laws. They should stay informed of the latest advances in healthcare and have effective leadership skills to manage people and resources. They should also have excellent verbal and written communication skills, critical thinking that results in effective problem solving, innovative solutions to identified areas needing improvement, detail-oriented work habits, and strong organizational behaviors.

A bachelor's degree or a master's degree is required for this position. They earn an average salary of $66,457 per year, that's $31.96 per hour.

There is more than meets the eye when it comes to being a Patient Care Manager. For example, did you know that they make an average of $33.19 an hour? That's $69,042 a year!

Between 2018 and 2028, the career is expected to grow 18% and produce 71,600 job opportunities across the U.S.

What Does a Patient Care Manager Do

There are certain skills that many Patient Care Managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Analytical skills, Interpersonal skills and Leadership skills.

Learn more about what a Patient Care Manager does

How To Become a Patient Care Manager

If you're interested in becoming a Patient Care Manager, one of the first things to consider is how much education you need. We've determined that 45.0% of Patient Care Managers have a bachelor's degree. In terms of higher education levels, we found that 15.4% of Patient Care Managers have master's degrees. Even though most Patient Care Managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Patient Care Manager. When we researched the most common majors for a Patient Care Manager, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Patient Care Manager resumes include Master's Degree degrees or High School Diploma degrees.

You may find that experience in other jobs will help you become a Patient Care Manager. In fact, many Patient Care Manager jobs require experience in a role such as Staff Nurse. Meanwhile, many Patient Care Managers also have previous career experience in roles such as Registered Nurse or Certified Nursing Assistant.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

And if you’re looking for a job, here are the five top employers hiring now:

  1. Miriam Hospital Jobs (19)
  2. Aetna Jobs (18)
  3. The University of Chicago Medical Center Jobs (24)
  4. Magellan Health Jobs (47)
  5. Highmark Jobs (18)
Average Salary
$69,042
Average Salary
Job Growth Rate
18%
Job Growth Rate
Job Openings
126,145
Job Openings
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Patient Care Manager Career Paths

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Average Salary for a Patient Care Manager

Patient Care Managers in America make an average salary of $69,042 per year or $33 per hour. The top 10 percent makes over $115,000 per year, while the bottom 10 percent under $41,000 per year.
Average Salary
$69,042
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12 Patient Care Manager Resume Examples

Learn How To Write a Patient Care Manager Resume

At Zippia, we went through countless Patient Care Manager resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Patient Care Manager Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Miriam Hospital Jobs (19)
  2. Aetna Jobs (18)
  3. The University of Chicago Medical Center Jobs (24)
  4. Magellan Health Jobs (47)
  5. Highmark Jobs (18)

Choose From 10+ Customizable Patient Care Manager Resume templates

Zippia allows you to choose from different easy-to-use Patient Care Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Patient Care Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Patient Care Manager Demographics

Patient Care Manager Gender Statistics

female

82.9 %

male

17.1 %

Patient Care Manager Ethnicity Statistics

White

67.7 %

Hispanic or Latino

13.1 %

Black or African American

10.3 %

Patient Care Manager Foreign Languages Spoken Statistics

Spanish

68.7 %

French

10.1 %

Russian

3.0 %
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Patient Care Manager Education

Patient Care Manager Majors

36.1 %

Patient Care Manager Degrees

Bachelors

45.0 %

Associate

19.6 %

Masters

15.4 %

Top Colleges for Patient Care Managers

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-State Tuition
$15,262
Enrollment
30,079

3. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

4. University of North Carolina at Chapel Hill

Chapel Hill, NC • Private

In-State Tuition
$8,987
Enrollment
18,946

5. SUNY Stony Brook

Stony Brook, NY • Private

In-State Tuition
$9,625
Enrollment
17,407

6. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

7. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

8. Duke University

Durham, NC • Private

In-State Tuition
$55,695
Enrollment
6,596

9. Columbia University in the City of New York

New York, NY • Private

In-State Tuition
$59,430
Enrollment
8,216

10. University of Connecticut

Storrs, CT • Private

In-State Tuition
$15,730
Enrollment
18,830
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Online Courses For Patient Care Manager That You May Like

Transitions in Care from Survivorship to Hospice
coursera

This course should be taken after the Symptom Management course and continues building your primary palliative care skills - communication, psychosocial support, goals of care, and symptom management. You will explore transitions in care such as survivorship and hospice. You will learn how to create a survivorship care plan and how to best support a patient. The course also covers spiritual care and will teach you how to screen for spiritual distress. Finally, you will learn the requirements for...

Applying Health Coaching in Patient Care
edX (Global)

For health practitioners, having knowledge of treatment protocols is not enough. They must be able to inspire behavior change in their patients. In order for the treatment to be effective patients must be empowered to implement therapeutic approaches in their lives. In this course, you will learn about health coaching, which is an effective method for helping patients change their behaviors. Health coaching uses a blend of evidence-based strategies, interventions and communication to actively...

Essentials of Palliative Care
coursera

This course starts you on your journey of integrating primary palliative care into your daily lives. You will learn what palliative care is, how to communicate with patients, show empathy, and practice difficult conversations. You will learn how to screen for distress and provide psychosocial support. You will learn about goals of care and advance care planning and how to improve your success with having these conversations with patients. Finally, you will explore important cultural consideratio...

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Top Skills For a Patient Care Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 18.9% of Patient Care Managers listed Patient Care on their resume, but soft skills such as Analytical skills and Interpersonal skills are important as well.

Best States For a Patient Care Manager

Some places are better than others when it comes to starting a career as a Patient Care Manager. The best states for people in this position are Rhode Island, Oregon, New Hampshire, and New York. Patient Care Managers make the most in Rhode Island with an average salary of $107,754. Whereas in Oregon and New Hampshire, they would average $100,765 and $99,161, respectively. While Patient Care Managers would only make an average of $95,486 in New York, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Maine

Total Patient Care Manager Jobs:
425
Highest 10% Earn:
$159,000
Location Quotient:
1.74
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Delaware

Total Patient Care Manager Jobs:
278
Highest 10% Earn:
$147,000
Location Quotient:
1.2
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Oregon

Total Patient Care Manager Jobs:
839
Highest 10% Earn:
$164,000
Location Quotient:
1.1
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Patient Care Managers

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Top Patient Care Manager Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ Patient Care Managers and discovered their number of Patient Care Manager opportunities and average salary. Through our research, we concluded that Humana was the best, especially with an average salary of $70,878. Brandywine Senior Living follows up with an average salary of $33,590, and then comes Brighton Collectibles with an average of $31,800. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a Patient Care Manager. The employers include Satellite Healthcare, Spectrum Health Hospitals, and Blessing Hospital

Most Common Employers For Patient Care Manager

RankCompanyZippia ScoreAverage Patient Care Manager SalaryAverage Salary
1$106,173
2$101,192
3$89,872
4$82,608
5$81,331
6$79,920

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Becoming a Patient Care Manager FAQs

How do I become a good patient care manager?

To become a good patient care manager, you need to earn a college degree and relevant certification and develop superhuman communication, compassion, and resilience.

The first step to becoming a good patient care manager is to earn your degree. Most patient care managers have their degrees in nursing, social work, or psychology, though business is also common.

After earning your college degree, you may also want to earn your Accredited Care Manager (ACM) certification. For in-home care, you will also need to become a Registered Nurse (RN).

The final and most important step, which will permeate all aspects of your education and work experience, is to continuously develop the soft skills necessary to be a good patient care manager.

Patient care managers must have strong interpersonal skills, with the ability to communicate effectively in stressful situations. They must be compassionate and resilient, and trustworthy. This becomes especially pertinent with in-home care.

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How much do care managers earn?

Care managers earn $29.79 an hour, on average. That's $61,964 annually.

There is a great degree of variation between the highest and lowest paid care managers. Top earning care managers make in the low six-figures, while the entry-level average is just $38,000 annually.

The highest-paid care managers earn advanced degrees and certificates and live in the following states:

  • California

  • New York

  • Rhode Island

  • Delaware

  • Hawaii

Learn more about this question

What qualifications do I need to be a care manager?

The qualifications you need to be a care manager are a college degree, in addition to relevant work experience, financial expertise, and a variety of soft skills.

You need a college degree to be a care manager. Most care managers earn their bachelor's or master's degrees in nursing, social work, or psychology. It is possible to get hired in some roles with only an associate's degree.

Depending on the location and nature of the work, further licensure or certifications may be necessary. A nursing diploma or degree is required for home care. Though not required, an Accredited Case Manager (ACM) certification is beneficial for all care managers.

To be a care manager, you need strong financial knowledge in areas like setting budgets, billing and fundraising, and fiscal compliance. In addition to these specific industry skills, you also need strength in a variety of soft skills:

  • leadership

  • written and verbal communication

  • problem-solving

  • organizational

  • patience and grace

  • integrity and compassion

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