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A patient care manager will set budgets and departmental goals, strategize to improve efficiency and quality of care. They oversee finances such as patient billing and fundraising, ensure the facility's compliance with laws and regulations and communicate effectively with departments and staff regularly.

Further duties include representing the organization to investors or governing boards; overseeing work schedules, supply, and budgets, and educating the community on important health topics; communicating policies and procedures with staff and representing the hospital or organization to the public; hiring, training, and motivating staff and coming up with creative solutions to problems regarding staffing and patient care.

A patient care manager should have the ability to understand and follow current policies and laws. They should stay informed of the latest advances in healthcare and have effective leadership skills to manage people and resources. They should also have excellent verbal and written communication skills, critical thinking that results in effective problem solving, innovative solutions to identified areas needing improvement, detail-oriented work habits, and strong organizational behaviors.

A bachelor's degree or a master's degree is required for this position. They earn an average salary of $66,457 per year, that's $31.96 per hour.

What Does a Patient Care Manager Do

There are certain skills that many patient care managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, interpersonal skills and leadership skills.

Learn more about what a Patient Care Manager does

How To Become a Patient Care Manager

If you're interested in becoming a patient care manager, one of the first things to consider is how much education you need. We've determined that 45.0% of patient care managers have a bachelor's degree. In terms of higher education levels, we found that 15.4% of patient care managers have master's degrees. Even though most patient care managers have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Patient Care Manager

Career Path For a Patient Care Manager

As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a patient care manager can determine their career goals through the career progression. For example, they could start out with a role such as nursing director, progress to a title such as director of health services and then eventually end up with the title director of health services.

Patient Care Manager

Average Salary for a Patient Care Manager

Patient Care Managers in America make an average salary of $65,369 per year or $31 per hour. The top 10 percent makes over $117,000 per year, while the bottom 10 percent under $36,000 per year.
Average Patient Care Manager Salary
$65,369 Yearly
$31.43 hourly

What Am I Worth?


Roles and Types of Patient Care Manager

The role of a patient care manager includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general patient care manager responsibilities:

  • Providing assistance for sunrise residents with activities of daily living attending to individual care needs
  • Customer expectations provide an atmosphere which enhances employee belief
  • Plans and implements the overall diagnostic imaging policies, procedures,

There are several types of patient care manager, including:

Nursing Director


Nursing is not only a rewarding career but one that can be creative too. Although the nursing profession has been around for quite some time, many do not know the career growth it offers, simply because of preconceived notions of nursing being a stagnant role.

However, recently, caretaking is an area where hospitals and governments are focusing on improving to provide better care, such as for the elderly people, leading to an increase in nursing roles.

The role of a nursing director is in overseeing the operations of a nursing team. Their duties involve tasks such as developing strategic nursing department plans, establishing patient care policies, facilitating the patient admission process, and managing the departmental budget. Besides that, they also help in coordinating the training of nursing staffs.

Employers require nursing directors have a minimum of a bachelor's degree. However, a master's degree is preferred. In addition, at least five years of relevant nursing experience needs to be demonstrated. This role earns, on average, $37 per hour and suits an individual who has excellent managerial and nursing skills.

  • Average Salary: $87,643
  • Degree: Associate Degree

Nurse Manager


Nurse managers function as a link between patient care and hospital administration. With both clinical expertise and leadership skills, they are responsible for supervising nursing staff in healthcare establishments, creating work schedules, and coordinating bedside care. They make decisions regarding the budget as well, promote or hire personnel, and perform other managerial duties.

Nurse managers are energetic and mission-driven professionals who have a huge capacity for empathy not only for patients but for staff members as well, while being able to keep clear emotional boundaries. Balancing on this thin line, they walk at least 5 miles every day, taking their almost two-millennia-old profession to the next level.

Demand for competent nurse managers is on the rise, as around 500,000 registered nurses are predicted to retire over the next ten years. As a nurse manager, you will make $79,725 per year on average, with salaries reaching up to $108,478 in higher paced intensive care units.

  • Average Salary: $83,684
  • Degree: Bachelor's Degree

Service Director


A Service Director designs customer service policies and develops working models to ensure his/her or her company a high-quality service. He/She or she will set objectives and create guidelines for the work and see to it that the quality standards of the service are met.

Service directors make sure that all equipment necessary to carry out excellent service is in place and functional. They install methods to measure the outcome of customer services, analyze metrics, and create reports to understand trends regarding successful and failing customer service processes. The objective of the reports is to inform management and come up with ways to improve, of course.

You need a Bachelor's degree and years of experience on the job in customer service to hold this position. You need to understand the wider market your industry is a part of, and you have to be able to motivate your people and act as a great leader.
  • Average Salary: $114,981
  • Degree: Bachelor's Degree

States With The Most Patient Care Manager Jobs

Mouse over a state to see the number of active patient care manager jobs in each state. The darker areas on the map show where patient care managers earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Patient Care Manager Jobs By State

RankStateNumber of JobsAverage Salary
5New York2,185$81,671
7North Carolina2,115$59,858
17New Jersey1,241$75,862
23South Carolina873$58,711
36New Mexico377$76,023
38New Hampshire344$83,216
41West Virginia261$79,123
43South Dakota229$66,030
45Rhode Island206$88,692
46North Dakota190$64,491

Patient Care Manager Education

Patient Care Manager Majors

36.1 %

Patient Care Manager Degrees


45.0 %


19.6 %


15.4 %

Top Colleges for Patient Care Managers

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition




2. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-State Tuition




3. University of Southern California

Los Angeles, CA • Private

In-State Tuition




4. University of North Carolina at Chapel Hill

Chapel Hill, NC • Private

In-State Tuition




5. SUNY Stony Brook

Stony Brook, NY • Private

In-State Tuition




6. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition




7. Stanford University

Stanford, CA • Private

In-State Tuition




8. Duke University

Durham, NC • Private

In-State Tuition




9. Columbia University in the City of New York

New York, NY • Private

In-State Tuition




10. University of Connecticut

Storrs, CT • Private

In-State Tuition




Top Skills For a Patient Care Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.1% of patient care managers listed home health on their resume, but soft skills such as analytical skills and interpersonal skills are important as well.

Choose From 10+ Customizable Patient Care Manager Resume templates

Zippia allows you to choose from different easy-to-use Patient Care Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Patient Care Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Patient Care Manager diversity

Patient Care Manager Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among patient care managers, 82.9% of them are women, while 17.1% are men.

  • The most common race/ethnicity among patient care managers is White, which makes up 61.1% of all patient care managers.

  • The most common foreign language among patient care managers is Spanish at 68.7%.

Online Courses For Patient Care Manager That You May Like

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This course should be taken after the Symptom Management course and continues building your primary palliative care skills – communication, psychosocial support, goals of care, and symptom management. You will explore transitions in care such as survivorship and hospice. You will learn how to create a survivorship care plan and how to best support a patient. The course also covers spiritual care and will teach you how to screen for spiritual distress. Finally, you will learn the requirements...

2. Essentials of Palliative Care


This course starts you on your journey of integrating primary palliative care into your daily lives. You will learn what palliative care is, how to communicate with patients, show empathy, and practice difficult conversations. You will learn how to screen for distress and provide psychosocial support. You will learn about goals of care and advance care planning and how to improve your success with having these conversations with patients. Finally, you will explore important cultural...

3. Providing Trauma-Informed Care


Exploring psychological trauma and how to provide care and compassion to trauma survivors...

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Best States For a Patient Care Manager

Some places are better than others when it comes to starting a career as a patient care manager. The best states for people in this position are California, Oregon, Massachusetts, and Rhode Island. Patient care managers make the most in California with an average salary of $92,049. Whereas in Oregon and Massachusetts, they would average $90,877 and $88,704, respectively. While patient care managers would only make an average of $88,692 in Rhode Island, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Maine

Total Patient Care Manager Jobs: 425
Highest 10% Earn:
Location Quotient:

2. Oregon

Total Patient Care Manager Jobs: 839
Highest 10% Earn:
Location Quotient:

3. Delaware

Total Patient Care Manager Jobs: 278
Highest 10% Earn:
Location Quotient:
Full List Of Best States For Patient Care Managers

How Do Patient Care Managers Rate Their Jobs?

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Top Patient Care Manager Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ patient care managers and discovered their number of patient care manager opportunities and average salary. Through our research, we concluded that Humana was the best, especially with an average salary of $82,391. Greenfield Senior Living follows up with an average salary of $31,550, and then comes Brandywine Senior Living with an average of $33,321. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a patient care manager. The employers include AmeriHealth Caritas, CareFirst BlueCross BlueShield, and Smartsheet

Most Common Employers For Patient Care Manager

RankCompanyAverage SalaryHourly RateJob Openings
4Brighton Collectibles$72,147$34.6966
5Matrix Medical Network$71,358$34.3119
7Philadelphia Corporation for Aging$52,768$25.3733
8Bergen's Promise$52,607$25.2950
9Magellan Health$44,054$21.1847
10Ocean Partnership For Children$41,437$19.9219

Patient Care Manager Videos

Becoming a Patient Care Manager FAQs

How Do I Become A Good Patient Care Manager?

To become a good patient care manager, you need to earn a college degree and relevant certification and develop superhuman communication, compassion, and resilience.

The first step to becoming a good patient care manager is to earn your degree. Most patient care managers have their degrees in nursing, social work, or psychology, though business is also common.

How Much Do Care Managers Earn?

Care managers earn $29.79 an hour, on average. That's $61,964 annually.

There is a great degree of variation between the highest and lowest paid care managers. Top earning care managers make in the low six-figures, while the entry-level average is just $38,000 annually.

What Qualifications Do I Need To Be A Care Manager?

The qualifications you need to be a care manager are a college degree, in addition to relevant work experience, financial expertise, and a variety of soft skills.

You need a college degree to be a care manager. Most care managers earn their bachelor's or master's degrees in nursing, social work, or psychology. It is possible to get hired in some roles with only an associate's degree.

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