Patient care manager entry level jobs - 66 jobs

Pharmacy Manager
Walgreens 4.4
Dayton, OH
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives. Job Responsibilities: Patient Experience Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.). Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal. Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager. Operations Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service. Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets, and accurately dispenses prescribed medications, as required. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes. Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present. Collaborates with Store Manager to define and develop new strategic business opportunities. Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits. Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services. Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy. Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.) People & Performance Management Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws. Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews. Identifies high potential team members and proactively collaborates with Store Manager to manage career progression. Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship. Training & Personal Development Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services. Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance. Completes education credits and training, including learning modules, as required by the Company Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches. Communications Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Business Performance Management Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement. Business Planning Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community Basic Qualifications BS in Pharmacy or Pharm D Degree from an accredited educational institution. Current pharmacist licensure in the states within the district. Certified Immunizer or willing to become an immunizer within 90 days of hire. At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent). Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only). About Walgreens Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Preferred Qualifications Supervisory experience planning, organizing, and directing the work of pharmacy staff. At least 6 months pharmacy experience with Walgreen Co. An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only) An Equal Opportunity Employer, including disability/veterans We will consider employment of qualified applicants with arrest and conviction records. The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. xevrcyc To review benefits, please click here /benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser /benefits Salary Range: Pharmacy Manager $5,863.20-$6,438.20 Bi-Weekly
$57k-115k yearly est. 1d ago

Looking for a job?

Let Zippia find it for you.

Provider Relations Manager
Hospice of The Western Reserve 4.4
Cleveland, OH
JOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Coordinates comprehensive continuum of outreach services to professionals and community. Facilitates appropriate referrals to help grow census, increase length of stay and enhance the quality of care via effective communications with referrers. Assures that marketing programs and activities are appropriately integrated into the strategic marketing plan. WHAT YOU WILL DO: Provides input and collaborates with the Vice-President of Marketing and Provider Relations to develop and implement the strategic marketing plan; establishes plan goals and measurable objectives that directly impact census; develops action plans for underserved or unserved populations that could benefit from hospice care and Navigator services; evaluates plans and outreach programs and activities on an ongoing basis. Creates effective, ongoing relationships with various professional referring sources and community agencies, including physicians and their nursing staffs, discharge planners in hospitals, managed care organizations, social services and nursing administration, staff of alternative homes, home health agencies, HMO contracted groups and other organizations; promotes understanding and increased utilization of agency services. Evaluates and monitors referrals, admissions and ALOS history and other related marketing and referral data for all referring sources; assures accurate and timely quantitative documentation of marketing and referral activities; tracks data, and reports on overall effectiveness of outreach in impacting growth. Represents agency at appropriate community and professional meetings; serves as liaison to groups and community organizations through networking, speaking engagements, health fair participation and committee work; initiates and maintains liaison relationships, contracting, and education with inpatient facilities serving agency patients. Participates in the Quality Assurance/Utilization Review process on an ongoing basis; provides input to and completes follow-up with professional referral sources on quality concerns, FEHC surveys, and service needs. Assists in planning, implementing and/or presenting educational programming and events for physicians and other allied health professionals; provides internal education related to effective communication with professional referral source; participates with team members in developing new and/or enhancing existing end-of-life topic presentations for professional communities. Participates on agency committees; performs additional duties as assigned. SUCCESS CAPABILITIES: Graduation from an accredited college or university, with the possession of a bachelor's degree in business or public administration preferred. Considerable experience in marketing and sales management, preferably in healthcare, and demonstrated experience in successfully developing effective referral resources in the community; or any combination of education and experience that provides the knowledge, skills and abilities listed below. Considerable knowledge of and experience in marketing and community relations. Knowledge in the design and execution of marketing, and community relations programs and activities. Ability to plan, organize and direct a variety of marketing, outreach and community-relations programs and activities within the strategic goals of the organization. Ability to represent effectively the agency in the community and on a state and national level. Ability to communicate effectively, orally and in writing. Ability to establish effective working relationships with others. Ability to work independently and within a team Ability to maintain accurate and confidential records. Ability to have and maintain a valid driver's license, good driving record and auto accident insurance at a level acceptable to HWR and/or HWR's insurer. Skill with Microsoft Office and other database software. DETAILS: Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Non-exempt role Technology Package Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: Compliance to Annual Flu Shot Policy or ability to provide exemption documentation Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed Provide an active driver's license Ability to provide proof of eligibility to work in the United States. High level of integrity, ethics and professionalism.
$88k-106k yearly est. 3d ago
Practice Manager
APS Medical 3.6
Toledo, OH
Pay $70,000 to $85,000 a year APS is looking for a Practice Manager who serves as the primary day-to-day interface with our clients for their billing and reimbursement activities. Primary practice specialties include but are not limited to pathology and radiology groups. This person must understand the revenue cycle management functions and be able to clearly communicate financials with the clients, as well as troubleshoot issues, resolve problems, and provide guidance for solutions. The Practice Manager also establishes relationships with new clients and manages the transition process for multiple clients throughout the US. Manages all areas of the financial aspects of the revenue cycle for our clients Monitors fee schedules - fee schedule analysis Provides clients with reports that allow them to manage their practices Conduct onsite business meetings with clients to discuss financial reporting and industry news, standards and other topics of interested related to the specialty Works with staff to ensure revenue maximization by making certain all revenue cycle management functions are carried out expediently and correctly Requirements: Bachelor's degree or equivalent combination of formal training and experience Strong understanding of third-party and insurance billing processes (pathology and radiology) Strong knowledge of finance or accounting Advanced knowledge of revenue cycle management Excellent verbal and written communication, presentation, and negotiation skills required internally and externally with all levels of management This position requires 60% of travel (including overnight trips). Benefits Package includes Paid Time Off Medical plan Health Savings Account Alight - Personal Health Care Advisor Dental, Vision, Life Insurance, 401K Paid holidays EAP - Employee Assistance Program We are an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
$70k-85k yearly 1d ago
Care Manager
The Jewish Federation of Cincinnati 3.8
Cincinnati, OH
Care Manager, Jewish Family Service WHO ARE WE?: Jewish Family Service of Cincinnati (JFS) is committed to hiring incredible people to do remarkable work. Our Mission: JFS strengthens lives and enhances our diverse community by providing exceptional and transformational human services. Our Vision: Guided by Jewish values, we strive for a community where everyone lives with dignity, security, and hope. If you are wondering whether you have to be Jewish to work here, the answer is absolutely not! Jewish Family Service values a diverse workforce. We only care about your abilities, knowledge, competencies, and level of compassion. JFS serves all individuals, and provides equal employment opportunities to applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, ancestry, marital status, veteran status, genetic information, immigration status, hair type, or any other protected status covered by federal, state, or local law. Role Overview: Our Care Management team is part of the Barbash Family Vital Support Center located in Clifton. In addition to Care Management, at the Vital Support Center, we also provide food assistance through the Heldman Family Food Pantry and social and Jewish programming through our Activity Center. Our Care Management team provides support to adults in our community who are often experiencing poverty, mental health concerns, medical conditions, stage-of-life-issues, etc. We deliver excellent care to our clients and respect the dignity of each person we meet. In this role, you will provide clients with emotional support and assist them in accessing community resources, navigating healthcare systems, and increasing financial literacy. You will have the opportunity to use your skills in multitasking, organization, and collaboration to make a substantial impact within the Cincinnati area. Under the supervision of the Director of Care Management and Team Leader you will manage a caseload of individuals in need of an advocate, a liaison, and/or a manager to help them navigate through difficult situations. Key Responsibilities: Engage directly with adult and senior clients in various living environments, fostering meaningful interactions and relationships. Provide comprehensive assessments of clients' emotional, physical, financial, and environmental systems in order to establish need and eligibility for financial assistance and supportive services. Make appropriate community and social service referrals, effectively linking clients' needs with resources and facilitate access and utilization of all available resources. Advocate and communicate with the client support system (family, adult children, caregivers, other professionals, and other significant people) as needed. Document case notes, care plans, and assessment tools in a timely manner. Participate in staff meetings and supervision with Director of Care Management to enhance the quality of service provided to clients and to foster professional growth and development. Desired Qualifications: Bachelor of Social work required, Master of Social Work preferred LSW (Ohio state license) required, LISW preferred 1-3 years of case management preferred Works effectively independently and within a team. Seeks supervision and consultation when appropriate. Technological proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Zoom. Experience in clinical documentation in electronic health records. Ability to quickly adapt to new software and digital tools. Strong written and verbal communication abilities. Outstanding organizational skills, with a knack for managing diverse and confidential tasks efficiently. A joyful and enthusiastic approach to work, valuing the balance between having fun and maintaining a strong work ethic. Must have a valid driver's license, a clean driving record, insurance, and access to a reliable personal vehicle for traveling off-site for client visits (no transporting of clients in your vehicle). Flexibility and adaptability in responding to evolving program requirements and participant needs, with a readiness to adjust strategies and approaches as necessary. Must be able to lift up to 30 lbs. as well as stand, sit, reach, stretch for extended periods of time Why Join Us: By joining our team, you will be part of a compassionate, mission-driven organization dedicated to making a significant impact on the lives of seniors in our community. You will have the opportunity to grow professionally, develop new skills, and work in an upbeat, collaborative, and supportive environment. This position description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all
$59k-85k yearly est. 11d ago
PRN Care Manager ( Floor Tech )
Cardinal Place
Cambridge, OH
About LakeHouse Senior Living LakeHouse Senior Living operates care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across five states, serving approximately thousands of residents and families. Guided by our Pillars of Excellence, LakeHouse fosters a culture of connection, authenticity, and purpose where residents feel at home and Team Members feel inspired to learn, grow, and lead. As part of one of the largest senior living families in the United States, LakeHouse communities have earned Great Place to Work certifications from 2022-2026. LakeHouse is a place where purpose thrives, culture unites us, and opportunity is always present. We continually aspire and invest in learning and development opportunities that support our team members' professional growth, ensuring every team member has the tools to build a meaningful and rewarding career. Responsibilities: Maintaining cleanliness of resident's room and work areas Helping residents maintain independence, promoting dignity and physical safety of each resident Participating and assisting residents with activities of daily living (i.e. bathing, dressing, toileting, grooming, ambulation, transferring, eating) as instructed Engaging residents in life skills and other life enrichment activities Position Requirements Certified Nurse's Aid certification preferred High School diploma/GED Must be 18 years of age Previous experience working with seniors preferred Ability to communicate effectively with Residents, management, and co-workers Superior customer service skills Ability to handle multiple priorities Must demonstrate good judgment, problem-solving, and decision-making skills Rotating Schedule including Weekends, Holidays Benefits: In addition to a rewarding career and competitive salary, LakeHouse offers a comprehensive benefits package. Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. Thank you for your interest in LakeHouse Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly. No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V JOB CODE: 1004127
$52k-96k yearly est. 16d ago
Care Manager
Central Clinic Behavioral Health 3.8
Cincinnati, OH
Join our Mission-Driven, 5-time Top Workplace Award Winning Organization Program / Department: FAIR Program/Central Connection Position: Care Manager Employment Type: Full-time Location: Cincinnati, Ohio About Us At Central Clinic Behavioral Health, our mission is to inspire meaningful change by creating options and choices through compassionate approaches to behavioral health services that foster recovery and resiliency for children, adults, families, and communities . Our goal is to connect the right people to the right behavioral health service at the right time. One person's healing has a cascading effect that not only helps one, but also the wellness of the family and ultimately the community. We serve all communities with dignity and dedication and believe everyone deserves access to high-quality, compassionate care. Our employees are the heart of that mission. Why Work with Us? Our Award-Winning Culture: As a 5-time Top Workplace Award winner, our employees are at the core of everything we do, and we are committed to fostering a culture rooted in teamwork, open-mindedness, and accountability where everyone feels supported and empowered to grow-both professionally and personally. We prioritize employee wellness, ongoing training, and a collaborative environment where everyone's voice matters. You will find a community of professionals who support each other-and our clients-with compassion and respect. Competitive Benefits Package: Competitive salary with annual increases based on merit / performance Salary increases with new licensures Full health, dental and vision insurance with employer contribution Clinical supervision and licensure support provided Generous paid time off - Year 1 of employment - 4 weeks of PTO AND 11 paid holidays Service delivery bonuses, for applicable roles. Short - term disability - offered at no cost to all employees 401(k) available after one year of employment Employee wellness programs Ongoing training and CEU opportunities Public Service Loan Forgiveness (PSLF) eligible employer. Flexible scheduling for many roles Position Summary Family Access to Integrated Recovery (FAIR) is looking for a Care Manager. FAIR is a program developed from a collaborative effort between the Hamilton County Mental Health and Recovery Services Board, the Children's Services division of Hamilton County Job and Family Services (HCJFS), and Central Clinic. Open Children's Services cases with a behavioral health need are referred to FAIR for diagnostic assessments, connection to community services, care management, case consultation with JFS workers, and collaboration with community service providers. Care management provides case coordination and case problem solving with clients Collaborate with all relevant stakeholders to ensure that the referral is completed in a timely and seamless manner Monitor client needs and progress in treatment and continually reassess clients to determine appropriate level of care and services received Facilitate communication between the child welfare system and service providers Attend treatment team meetings and court when necessary What We Value in our next Care Manager Bachelor's Degree in social work, counseling, or mental health related field Experience working with people with mental health and substance use needs Experienbce working with children, adolescents, and families in a behavioral health setting Prior child welfare experience or demonstrated knowledge of the child welfare system Ready to Make a Difference? At Central Clinic Behavioral Health, you will not just find a job, you will find a calling, a community, and a place to grow. If you are passionate about behavioral health care and want to be a part of an organization where your efforts truly make a difference, we encourage you to submit your resume today. Notice of Accommodation Central Clinic Behavioral Health is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal employment opportunities for all qualified individuals, including individuals with disabilities. If you require a reasonable accommodation to complete the application process, participate in the interview process, or otherwise engage in the recruitment process, please contact Human Resources at ********************************. All requests for accommodation will be handled in a confidential manner and will be considered in accordance with applicable laws and regulations.
$34k-48k yearly est. 60d+ ago
Care Manager
Campbell Place 4.4
Bellefontaine, OH
About LakeHouse Senior Living: LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio and Michigan. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents. LakeHouse Senior Living is hiring PRN Care Managers for our community, Campbell Place. The Care Giver's role includes providing hands-on care and physical and emotional support to each resident while maintaining a safe and comfortable home-like environment. Schedule: PRN and full-time shifts available! 1st & 3rd shifts available Responsibilities: Maintaining cleanliness of resident's room and work areas Helping residents maintain independence, promoting dignity and physical safety of each resident Participating and assisting residents with activities of daily living (i.e. bathing, dressing, toileting, grooming, ambulation, transferring, eating) as instructed Engaging residents in life skills and other life enrichment activities Position Requirements Certified Nurse's Aid certification preferred High School diploma/GED Must be 18 years of age Previous experience working with seniors preferred Ability to communicate effectively with Residents, management, and co-workers Superior customer service skills Ability to handle multiple priorities Must demonstrate good judgment, problem-solving, and decision-making skills Benefits: In addition to a rewarding career and competitive salary, LakeHouse offers a comprehensive benefits package. Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. Thank you for your interest in LakeHouse Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly. EOE D/V #IND JOB CODE: 1003489
$58k-78k yearly est. 60d+ ago
Health Plan Care Manager (RN or LSW)
Communicare 4.6
Ohio
Job Address: 10123 Alliance Road, Suite 320 Blue Ash, OH 45242 CommuniCare Advantage is currently recruiting Health Plan Care Managers in Indiana and Ohio for our Medicare Advantage plan. Candidates must be licensed as a Registered Nurse or as a Social Worker in the state of employment. PURPOSE/BELIEF STATEMENT: The position of Care Manager is part of Healthcare Services and reports to the Director of Care Coordination who reports to the VP of Healthcare Services and Quality Operations. This position will have strong working relationships with the Chief Medical Officer and other key contributors across the enterprise. The Care Manager will be responsible for coordinating member-care, developing actionable care plans, communicating effectively, and ensuring high-quality healthcare services are delivered to members in an institutional setting within a special needs plan (ISNP). JOB DUTIES & RESPONSIBILITIES Care Coordination: Oversee and coordinate the care of assigned ISNP members, ensuring they receive timely and appropriate care as dictated by the SNP Model of Care. Average caseload of 75-100 ISNP members with the ability to cross cover other clinicians as deemed necessary. Member Assessment: Perform initial, annual, transition of care (TOC) and change in condition health risk assessments (HRA) for ISNP care managed caseload. Assessments may include, but are not limited to additional assessments such as PHQ-9, MMSE, Medication Reconciliation, Advanced Directives, etc. The health risk assessment includes a systematic and pertinent collection of data about the health status of the member and requires the member/representative input. Accurate assessment determines cadence of visits/needs and frequency/intensity of care management oversight. Risk stratification is dictated by the specifics within the Model of Care and evaluated with each member interaction. Care Planning: Formulate and implement a member centric holistic care plan that addresses identified needs by assessing the member/representative/family needs, issues, resources and care goals; determining and educating on the choices available to the individual member. Establish a care plan that is mutually agreed upon by the interdisciplinary care team and the member/representative/family. Care plans will be established and maintained utilizing the SMART framework (Specific, Measurable, Achievable, Relevant and Time-bound) and communicated to all members of the interdisciplinary care team. Collaboration: Collaborate with the interdisciplinary team (ICT) which may include Medical Director, PCP, nurse practitioners/physician assistants, pharmacy, dietary, social workers, other clinical and non-clinical disciplines, facility staff, member representatives and family to establish, revise and continuously evaluate the member centric care plan and conduct documented interdisciplinary care team meetings to be able to work proactively rather than reactively. Care Manager will work closely with Utilization Management, Compliance and Quality to adhere to the Model of Care and ensure quality assurance, cost efficiency and member safety/satisfaction. Member Education: Provide education to members and their families about managing chronic conditions and promotion of self-management strategies. Documentation: Maintain accurate and timely documentation of member care activities and any interaction related to the member in compliance with healthcare regulations. QUALIFICATIONS & EXPERIENCE REQUIREMENTS Licensed master's in social work or licensed Registered Nurse (RN) with a minimum of a bachelor's degree Clinicians must be clinically licensed in the State they are managing members or have compact licensure Certified Case Management (CCM) certification or willing to obtain within 1 year of hire (company sponsored) Active drivers license as this is NOT a remote role and must have reliable transportation to enable face to face visit to members in facilities Minimum of 3-5 years in Case/Care Management preferred and/or 5+ years of direct patient care Knowledge of value-based care, fee for service and Medicare Advantage/Dual (Medicare/Medicaid), NCQA, HEDIS and basic Utilization Management functions Expertise in care coordination for geriatric and high-risk populations Ability and experience utilizing a variety of applications and databases to fulfill care management requirements, and documentation. Documentation integrity is taken quite seriously and will be audited on a frequent basis. KNOWLEDGE/SKILLS/ABILITIES Critical thinking is key. Act before reacting BE PRESENT both physically and for our members. Listen with compassion and learn to “walk in one's shoes” Must have integrity, be honest and have a strong ethical compass. Nimble, establish boundaries and foster emotional intelligence Strong planning and organizational and time management skills with the ability to work independently Must be excited by the opportunity to work within an integrated delivery system Strong communication skills and the ability to work effectively with people coming from diverse cultural and professional perspectives Subject matter expert in care management Excellent interpersonal, written, and organizational skills required
$44k-58k yearly est. Auto-Apply 49d ago
Medical Case Manager
Equitas Health 4.0
Columbus, OH
The Medical Case Manager is responsible for providing comprehensive case management services at Equitas Health and identifying and assisting HIV+ persons needing case management services throughout Ohio. The individual will operate in accordance with the established professional standards and guidelines as stated by the Ohio Revised Code and put forth by the Ohio Counselor, Social Work, and Marriage and Family Therapist Board. The individual will operate in accordance with the established professional standards and guidelines for the National Association of Social Workers (NASW) and agree to adhere to NASW standards for social work management. ESSENTIAL JOB FUNCTIONS: Essential functions of the job include, but are not limited to, traveling, driving, having reliable transportation to transport clients and meet clients, and utilizing a computer for typing and conducting research, attending meetings, conducting assessments, and counseling. MAJOR AREAS OF RESPONSIBILITY: Provide high-quality case management for clients and their families by assisting them to access medical services, health insurance, Ryan White benefits, and other resources and services to improve health outcomes, housing stability, and employment and income attainment. Conduct comprehensive psychosocial assessments for people with HIV/AIDS seeking services at intake and complete update assessments each bi-annually and as needed. Medical Case Managers will assist clients in completing and submitting all necessary documentation related to these assessments. Develop, monitor, and evaluate individual care plans for each assigned client at intake, bi-annually, and as needed thereafter. Case Plans will address services provided to the client within Equitas Health, as well as services managed within the community by other providers. Function as a central and primary access point for financial assistance programs, including but not limited to Ryan White Treatment Modernization Act (Part B and C), HOPWA short-term rental assistance, and other assistance programs as appropriate. Medical Case Managers will complete and submit paperwork as is needed to support clients in maintaining these assistance programs. Assess the client's mental health needs and provide crisis intervention as necessary. Medical Case Managers are responsible for completing lethality assessment documentation and consulting with Supervisors whenever a crisis occurs. Medical Case Managers will also reach out to community mental health services and consult with ongoing Mental Health and Therapy Providers as appropriate. Assist client with linkage to resources such as housing, respite, nutritional assistance, palliative care, chore assistance, transportation, and social functions that help increase the client's ability to remain independent in the community. Navigate community workforce programs and provide supportive services to clients that address the unique barriers to employment PLWHA may face in returning to work, understanding benefits eligibility, confidentiality, and health management in the workplace. Provide transportation to and from appointments related to resource needs, medical needs, and other activities related to the client's ability to remain independent within the community. Identify and engage health care professionals in the region to provide quality services to HIV+ individuals and establish new relationships in collaboration with ODH. Medical Case Managers will refer Providers who seek a relationship with ODH to the appropriate contacts within ODH. Represent Equitas Health within the community, engaging other service providers and providing education about special needs associated with a client living with HIV/AIDS in the primary care continuum, mental health continuum, and other community resources. Works collaboratively within a multidisciplinary team. Maintain confidentiality of clients by adhering to Equitas Health Confidentiality Policy and Procedure, HIPAA, and other established professional standards and guidelines. Medical Case Managers are responsible to maintain documentation through Equitas Health, ODH, and other software systems. All documentation will be recorded and complete within two business days of provided service. Effective written and verbal communication skills. Ensure that action items and updates are provided to Supervisor proactively. Capture feedback from clients, staff, and community partners and communicate the information to the appropriate persons. Returns client, provider, and other stakeholder correspondence within 2 business days. Achieve productivity standards maintained by Equitas Health, including spending no less than 60% per month of hours worked directly engaging with clients, their families, and other informal supports. Participate in and complete Peer Review Audits monthly. Medical Case Managers will maintain scores of no less than 90% on monthly peer reviews. Coordinate with clients in order to maintain Active status through Ryan White and other programs. Medical Case Managers are responsible to have no less than 90% of their clients within a date or identified as active in any given month. Responsible for accurate and timely completion of the documentation in order to provide accurate data and reports to Equitas Health and its Board, as well as federal, state, and local governments. Attend training, as assigned, to improve case management skills related to written and verbal skills, putting theory into practice, and accurate documentation across multiple systems. Medical Case Managers will participate in Motivational Interviewing training and Learning Groups. As appropriate, Supervisors will schedule shadowing and review recorded visits between Medical Case Managers and clients in order to evaluate Motivational Interviewing skills. Participate in Equitas Health Committees and Performance Improvement Teams as appropriate and assigned by direct supervisor. Prepare for and attend individual and group supervision per the Supervisor's schedule. Medical Case Managers are responsible for bringing client concerns, process questions, and other needs to scheduled supervisions. Medical Case Managers are required to attend 8 hours of supervision per month. Demonstrates unconditional positive regard to clients; Conducts all aspects of job responsibilities with a focus on exceptional customer service. Demonstrates continuous growth and development of Cultural Competency exhibiting an understanding, awareness, and respect for diversity. Attend monthly, quarterly, and as-needed meetings in-person at multiple agency sites and community partner locations. Utilize email, Skype, phone, and other telecommunication options to participate in meetings across sites. Other duties as assigned are related to this position by the supervisor. KNOWLEDGE, SKILLS, ABILITIES, AND OTHER QUALIFICATIONS: Minimum of BS/BSW and LSW required. Must have sensitivity to, interest in, and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence in working with persons of color, and the gay/lesbian/bisexual/transgender community. Community-based Case Management and training experience desired. Proficiency in all Microsoft Office applications and other computer applications required. Reliable transportation, driver's license, and proof of auto insurance required. Knowledge and adherence to social work standards and ethics. OTHER INFORMATION: Background and reference checks will be conducted. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE/AA It is the policy of Equitas Health that no employee or applicant will be discriminated against because of race, color, religion, creed, national origin, gender, gender identity and expression, sexual orientation, age, disability, HIV status, genetic information, political affiliation, marital status, union activity, military, veteran, and economic status, or any other characteristic protected in accordance with applicable federal, state, and local laws. This policy applies to all phases of its personnel activity including recruitment, hiring, placement, upgrading, training, promotion, transfer, separation, recall, compensation, benefits, education, recreation, and all other conditions or privileges of employment. Equitas Health values diversity and welcomes applicants from a broad array of backgrounds.
$29k-38k yearly est. 60d+ ago
Medical Case Manager, Ryan White Program
Signature Health 4.5
Painesville, OH
Full-time Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Robust earned paid time off program (PTO) Federal Loan Forgiveness Program (available on eligible roles) Professional Development Support SCOPE OF ROLE Reporting to the Manager, Ryan White Program, the Medical Case Manager will provide a range of client-centered services that link clients with health care, psychosocial and other services. You will coordinate and follow-up on medical treatments ensuring timely and coordinated access to medically appropriate levels of health and support services. The Medical Case Manager ensures continuity of care through ongoing assessment of the client's and client's key family members' needs and personal support systems. HOW YOU'LL SUCCEED Actively fulfill Medical Case Manager needs by working at various Signature Health locations as scheduled by your Supervisor. Provide an initial assessment of client service needs. Develop a comprehensive, individualized care plan and coordinate services required to implement the plan. Continuously monitor client progress to assess the efficacy of their treatment plan and conduct periodic re-evaluation and adaptation of the plan at least every six (6) months, as necessary. Provide a range of client-centered services that link clients with health care, psychosocial and other services, including benefits/entitlement counseling and referral activities, assisting the client to access other public and private programs for which the client may be eligible (.g., Medicaid, Medicare Part D, State Pharmacy Assistance Programs, and other State or local health care and supportive services). Provide ongoing assessment of the client's key family members' needs and personal support systems. Facilitate treatment adherence counseling to ensure readiness for, and adherence to, complex HIV/AIDS treatments. Maintain client charts that include the required elements for compliance with contractual and Ryan White Program requirements, including required case management activities, services, and activities, the type of contact, and the duration and frequency of the encounter. Client-specific advocacy and/or review of utilization of services Maintain clear communication with referents or designated liaison persons. Monitor and enforce client's rights and confidentiality, and ensure high ethical standards. Conduct and participate in all Quality Improvement and Utilization Review activities. Personally maintain a high standard of professional and ethical standards. Other duties as assigned. Requirements KNOWLEDGE & EXPERIENCE Bachelor's Degree required. Valid unencumbered LSW or LISW License in the state of Ohio required. Formalized training as well as practical experience in medical case management required. American Heart Association (AHA) Basic Life Support (BLS) certification required. Valid unencumbered Ohio driver's license and proof of driver's insurance required. Models and possesses core and specialty competencies and skills working with the HIV/AIDs client population. Experience collaborating with other team members to optimize outcomes clients. Familiarity of state and federal healthcare regulations. Awareness of community and state support resources for population served. WORKING CONDITIONS Work is normally performed in a typical interior/office/clinical work environment. While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. Requires periods of sitting, standing, telephone, and computer work. Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. Possible exposure to blood borne pathogens while performing job duties. Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.
$31k-40k yearly est. 41d ago
Manager, Infection Prevention- Mercy Health Youngstown and Lorain
Mercy Health 4.4
Youngstown, OH
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Responsible for implementing system infection prevention strategies, policies and practices at the market/site level. Leads market integration and standardization. Works closely with and collaborates with the System Director, Infection Prevention. Serves as subject matter expert for infection prevention. Leads, coaches and mentors the site and/or market-based infection prevention team(s). Essential Job Functions Manages the operation of the Infection Prevention and Control Program to ensure patient and personnel safety, in alignment with system goals, and compliance with State and Federal regulatory requirements. Responsible for analyzing, coordinating, and evaluating all infection prevention and control practices within all hospital departments and clinics Provides leadership and management of key infection and control initiatives to reduce preventable infections applying epidemiologic principles and statistical methods. Provides oversight for the development and review of the annual infection control plans and surveillance indicators. Participates and directs, where necessary, emergency management planning and bioterrorism readiness program. Participates in and contributes to the system wide infection prevention initiatives through implementation of improvement projects and policy/procedure development. Lead and coordinate facility risk assessments, healthcare associated infection reviews, surveillance plans, and construction infection control risk assessments. Leads and participates in the day to day infection prevention activities including surveillance, rounding, preparing and dissemination of reports and communication. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. Education Qualifications - Required Minimum Education: Bachelor's Degree Nursing or healthcare related field Preferred Education: Masters Degree Nursing or other health related field Completion of advanced education in Infection Prevention- Preferred Licensing/ Certification - Certification in Infection Control (CIC), awarded by the Certification Board of Infection Control and Epidemiology, Inc. (CBIC), Required within 3 years of start date Minimum Qualifications Minimum Years and Type of Experience 5-7 years of demonstrated progressive leadership Other Knowledge, Skills and Abilities Required Demonstrated ability/experience to lead and facilitate multi-disciplinary teams Other Knowledge, Skills and Abilities Preferred Knowledge of improvement science. Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer * Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) * Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts * Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders * Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Infection Prevention - Quality It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
$81k-113k yearly est. Auto-Apply 13d ago
Practice Manager
Bierman Aba 3.3
Cincinnati, OH
Position Description:The Practice Manager leads the development of high-performing teams, driving employee engagement, retention, and growth while ensuring an exceptional client experience. This role is key in fostering a positive and supportive work environment that aligns with Bierman Autism Centers' mission and values. The Practice Manager will focus on building a strong team culture, delivering excellent client outcomes, and engaging in community and talent outreach to support the center's success. While operational oversight is important, the core of this role is to lead and inspire teams to thrive. Mission: To build and develop strong teams, ensure exceptional client experiences, and drive community and talent outreach for the continued success and growth of the center Charter: Our work revolves around the client and their progress We create the culture in our centers that allows our team to thrive We create and run effective processes We find, build, and develop a great team within our centers We create strong relationships with our client parents, external providers, and communities We are accountable for all aspects of our centers' success and growth Key Responsibilities: Team Leadership & Development: Build, coach, and lead a high-performing team through consistent feedback and development opportunities. Create a work environment that fosters growth, accountability, and collaboration to ensure high employee retention and satisfaction. Client Experience & Outcomes: Ensure clients receive the highest quality of care by supporting team members in delivering exceptional therapy services. Maintain a focus on client satisfaction and measurable progress. Community & Talent Outreach: Engage with the local community to drive outreach initiatives, strengthen relationships with external partners, and attract new talent and clients to the center. Operational Oversight: Ensure smooth day-to-day operations by managing resources efficiently, supporting employee schedules, and maintaining compliance with health and safety standards, while aligning operational practices with the center's goals. Key Metrics for Success: Team Engagement & Retention: High employee retention rates, positive team culture, and effective internal talent development. Client Satisfaction & Progress: Achieve high client satisfaction scores and measurable progress in client outcomes. Community & Talent Engagement: Successful outreach efforts that attract new talent, strengthen community relationships and increases referrals. Requirements Qualifications: Bachelor's degree required Strong leadership and team-building skills Excellent verbal and written communication Problem-solving and decision-making capabilities Detail-oriented with strong organizational skills Technologically proficient and able to learn new systems quickly Basic & Physical Requirements: Must be able to lift and carry clients who are least 30 pounds Must be willing and able to restrain/hold/transport and utilize quick body movements as indicated in the Behavior Support Plan in the course of working with children with challenging behavior Must be able to assume and maintain a variety of postures including kneeling, squatting, crouching, crawling, sitting, standing, bending, for extended periods of time. Must be able to walk and run to chase clients and maintain a three-foot distance at all times Must be able to sit on the floor or stand for extended periods of time Must be able to attend to basic needs such as feeding, diapering, toileting, and dressing Must have manual dexterity to perform specific computer and electronic device functions for data collection and session documentation Must have visual acuity to read and comprehend written communication though computer, electronic devices, and paper means. Must be able to take written data and transfer to electronic files or data base systems Must be able to maintain prolonged periods of working on a computer while sitting at a desk or on the floor Must be able to assemble, clean and maintain therapy space including toys and furniture Must be able to administer medication to clients Job Type: Exempt, Full Time Competitive salary based on qualifications and experience. Full-time employees are offered comprehensive benefits, including Paid Time Off, 401k, health, dental, and vision insurance, as well as optional Short and Long-Term disability coverage. By submitting your application to Bierman, you are opting into receiving communications from Bierman. Bierman Autism Centers values diversity in the workplace. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, Bierman is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information, or any other status protected by law. As an equal opportunity employer, Bierman does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation as a candidate for employment, please inform a member of the Talent Acquisition team. Salary Description $75,000 - 85,000 annually
$75k-85k yearly 60d+ ago
Nurse Manager- Infectious Disease
Osuphysicians 4.2
Columbus, OH
Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion? Who we are With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth. Our culture At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community. Our benefits We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that's why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status. Responsibilities What will you do? The Nurse Manager is responsible for direction and supervision of daily patient care activities in the ambulatory setting or other equivalent care setting. Additional responsibilities include: Assisting with development of protocols and policies governing infection control, quality management and improvement, sedation, orientation, continuing education and performance management. Ensuring staff work within their respective scope of practice when delivering care in accordance with internal and external standards, protocols and policies. Demonstrate leadership ability and clinical competency in nursing care in an ambulatory setting. Demonstrate a high level of professional integrity and interpersonal skills to handle sensitive and confidential situations. Qualifications What are we looking for in our next new hire? A Bachelor's degree or an equivalent combination of education and relevant experience. Graduate of an approved program of nursing, from a CCNE (Commission on Collegiate Nursing Education) or Accreditation Commission for Education in Nursing (ACEN) accredited nursing program. Valid license to practice as a nurse in Ohio. Strong interpersonal, organizational, communication, leadership and customer service skills. Ability to interact, communicate, and follow-up with individuals at all levels of the organization in a timely manner with poise, tact and diplomacy. Strong organizational, communication, leadership and patient experience skills. Ability to work independently in a fast-paced, dynamic environment. Proficient in word processing and spreadsheet software. Knowledge of medical office operations and systems; familiar with guidelines regarding patient confidentiality issues, OSHA, customer service, and knowledge regarding the clinical operations and needs of a medical facility. Preferences: Previous supervisory experience, experience with medical billing and coding, knowledge of human resource practices, and knowledge of third party reimbursements, manage care contracts, and regulatory compliance. Bachelor's Degree in Nursing. BLS and ACLS certifications. Familiarity with Joint Commission AAAHC. Previously worked in a procedural area. Pay Range USD $94,739.05 - USD $157,898.39 /Yr.
$94.7k-157.9k yearly Auto-Apply 38d ago
Developmental Disabilities Nurse Manager
Viaquest 4.2
Columbus, OH
RN Supervisor- ICF Program A Great Opportunity / Full Time/ Central, Ohio (Assigned areas of Columbus, Pataskala, Mansfield ) $75,000~$80,000 per year We provide quality support and services to individuals with developmental disabilities in our Intermediate Care Facilities (ICF). Apply today and make a difference in the lives of the clients we serve! Responsibilities may include: Provide guidance and oversight for IDD nurses as assigned. Coordination of all health and medical services provided to the individuals served Oversight of administration of prescribed medications and medical treatments per physician order. Communication with team members, physicians, and others as needed. Oversee proper administration of any medications and/or treatments given by employees, as applicable (delegated nursing). Monitor all documentation systems in the service site to ensure accuracy, thoroughness, and timeliness. Monitor documentation of medications/treatments administered by direct care staff, as applicable. Assist the Regional and Program Directors in maintaining consistency in the provision of supports and services to the individuals. Requirements for this position include: Graduate of an accredited nursing program. RN license. Experience working with individuals with developmental disabilities. Willingness to travel throughout assigned service area. Ability to make sound judgments when given guidance and priorities. What ViaQuest can offer you: Paid training. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Employee discount program. Paid-time off. Employee referral bonus program. Earn up to $300 bonus per month About ViaQuest Residential Services To learn more about ViaQuest Residential Services please visit ********************************************************************* From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions? Email us at ***********************
$75k-80k yearly Easy Apply 24d ago
Nurse Manager- Medical Unit 3/Full Time/Day Shift/Riverside Methodist Hospital
Ohiohealth 4.3
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Accountable to lead and support the patient care staff and manage overall unit operations. Responsible for the continuous improvement of services provided, team development initiatives, professional practice through measurable outcomes. The focus will be on customer service, clinical quality, quality of work life for the staff and financial performance. Impalements strategies that foster a progressive and safe environment for patients and staff. Supports all staff on a unit, so they can effectively take care of patients. **Responsibilities And Duties:** 30% Patient Care Assumes accountability for ongoing delivery of patient care during all operating hours; maintains a broad awareness of daily operations to guide patient care delivery; assures application of the nursing process by Registered Nurses in the clinical setting assessment, planning, implementation and evaluation ; assures documentation of patient care in the medical record. Uses data from various sources to initiate continuous quality improvement at the unit level. Coordinates nursing care in collaboration with other healthcare disciplines and assists in integrating services across the continuum of health care. Accountable for nursing practice in a safe environment. Participates in process improvement activities and root cause analysis investigations. 30% Operations and Personnel Management 1. Develops and is responsible for annual operational and capital budget. Manages resources to remain within established budget and controls materials, supplies, and equipment necessary for unit operations. Ensures that budget and program objectives are met. 2. Develops budgeted fiscal year staffing plans. Develops, maintains, and evaluates effectiveness of position control i.e. development of labor budget, determination of FTEs, scheduling FTEs and final approval to ensure compliance with staff plan . 3. Ensures provision of qualified human resources to identified patient care needs; develops, coordinates and approves staffing time schedules, considering scope of practice, competencies, patient needs, and staff competency. 4. Responsible for recruitment, selection, retention and evaluation of personnel. Ensures appropriate orientation, training, competence, continuing education, and professional growth and development of personnel. 5. Effectively evaluates performance of personnel. Advocates work environment that minimizes work-related illness or injury. 6. Assesses impact of, and plans strategies to address, diversity, ethics and the changing needs of society. Strives to provide a workforce reflecting population diversity. Ensures delivery of culturally competent care and healthy, safe working environment. 7. Uses information systems to retrieve, implement, and retain essential records and services. 15% Leadership 1. Facilitates development of leadership activities and promotes staff and self-attendance at meetings and educational programs. Actively participates in organizational committees and decision making. 2. Provides input into executive level decisions; keeps staff informed of executive level activities. 3. Facilitates atmosphere of participative management and development of collegial relationships among nursing staff; ensures registered nurse participation in decision making at the unit level. Participates on Shared Governance Councils. Serves as a link between nursing staff and other health care disciplines, both within and outside of organized nursing services. Actively participates in interdepartmental relationship building. 4. Participates in nursing policy formation and decision making. Identifies methods to achieve and monitor compliance with requirements of regulatory organizations. 5. Participates in renovation and project management. 6. Actively participates in service line growth and practice innovation. 7. Actively participates in strategic planning activities. 15% Professional Development 1. Contributes to development of self and staff through educational programs to meet identified learning needs and through written performance recognition and/or disciplinary procedures. 2. Facilitates and encourages staff to obtain relevant specialty certification. Earns and maintains appropriate specialty certification. 3. Participates in education of nursing and other students in health care environment. 4. Participates and encourages staff to participate in organizational policy formation and decision making. 5. Actively participates in divisional, departmental and hospital/organization activities. Develops and maintains professional competencies by attending educational programs and participation in professional organizations. Seeks opportunities for publication, presentation, and professional leadership in professional and community societies. 6. Serves as a member or officer of community groups or agencies; participates and assumes leadership roles in professional organizations and encourages staff participation. 10% Research and Evidence-Based Practice 1. Ensures an evidence-based practice environment. Facilitates dissemination of research findings and integration of evidence-based guidelines and practices in the health care setting. 2. Identifies areas of clinical and administrative inquiry suitable for nurse researchers.3 . Identifies key measures for department success, based on hospital/organization goal and objectives. Monitors progress of goals and develops actions to attain goals. 4. Communicates goals to staff and others in the organization. **Minimum Qualifications:** Bachelor's Degree (Required) BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing **Additional Job Description:** Bachelor of science with a focus in Nursing; Current Basic Life support Provider; Licensed to practice as a Registered Nurse in Ohio. Process improvement skills. Project management skills. May require advance training in specialty areas; skills in computer applications in healthcare. Demonstrated skills in interpersonal relationships, verbal and written communication, management, adult and nursing practice standards. Minimum 3 yrs. clinical nursing Experience . Previous leadership Experience such as precepting, charge role, mentoring, or department committee leadership. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Medical Unit 3 Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$73k-92k yearly est. 60d+ ago
CPST Clinical Manager [Marion, Ohio]
Third Street Family Health Services 3.9
Marion, OH
Requirements Qualifications: Valid driver's license and reliable transportation Graduate of a mater level accredited social work or clinical counselor program. Ohio LISW or LPCC state license. Experience as a counselor, preferably in the community clinic setting. Supervisory experience, preferred. About Us: Third Street is a patient-centered medical home driving change in the community. We adapt to the needs of those we serve while building services to fill gaps in care to invest in a healthier future for all. At Third Street, we provide high-quality care through the continual learning of our employees and by building a diverse team. We value our employees, communicate our expectations, and train our team on best practices. Organizational Information: Established in 1994, Third Street Family Health Services is a regional not-for-profit community health center providing medical, dental, OB/GYN, pediatric, community outreach, and behavioral health services across eleven locations in Richland, Marion, Ashland, and Crawford counties. Our mission is to deliver comprehensive health and wellness care, accessible to all in the communities we serve. We believe that the health status of our community can be improved by providing accessible and affordable health care, advocacy, and community health initiatives. We provide patient-centered care and provide our services with respect, integrity, and accountability top of mind. For more information, visit tsfhs.org or find them on Facebook or Twitter. Mission: To deliver comprehensive health and wellness care, accessible to all in the communities we serve. Salary Description Starting at $62,000 per year
$62k yearly 7d ago
Clinic Manager (100% Full Time, Days)- Occupational Health
Adena Health System 4.8
Washington Court House, OH
The Operations Manager is responsible for the overall management and operation of services, which may be in multiple locations. Ensures compliance with all regulatory and accreditation standards, staffing/competencies and organizational/department level policies. Decisions are made independently or in collaboration with others. The manager is the leader of the office team providing, directing and encouraging ongoing development of team members. This position has limited patient contact, has access to confidential information and functions under the indirect supervision of the Director. Required Educational Degree: Bachelor's Degree in Health Related Field Preferred Education: BSN Preferred Preferred Certifications, Credentials and Licenses: RN- Registered Nurse with current Ohio license. Certification in Occupational Health Nursing Required Experience: Experience with Workers Compensation. Management or Supervisory experience Preferred Experience: Experience with direct patient care. Job Essential Functions: * Responsible for operational policy and procedure development and maintenance * Establishes and monitors department metrics for employee satisfaction, patient satisfaction, growth, quality and profitability * Participates in direct patient care when necessary and intervenes with patients, employers and third parties as appropriate. * Serves as custodian of medical records that are stored at the clinic location * Interfaces with company officials and ensures problem resolution Benefits for Eligible Caregivers: * Paid Time Off * Retirement Plan * Medical Insurance * Tuition Reimbursement * Work-Life Balance About Adena Health: Adena Health is an independent, not-for-profit and locally governed health organization that has been "called to serve our communities" for more than 125 years. With hospitals in Chillicothe, Greenfield, Washington Court House, and Waverly, Adena serves more than 400,000 residents in south central and southern Ohio through its network of more than 40 locations, composed of 4,500 employees - including more than 200 physician partners and 150 advanced practice provider partners - regional health centers, emergency and urgent care, and primary and specialty care practices. A regional economic catalyst, Adena's specialty services include orthopedics and sports medicine, heart and vascular care, pediatric and women's health, oncology services, and various other specialties. Adena Health is made up of 341 beds, including 266-bed Adena Regional Medical Center in Chillicothe and three 25-bed critical access hospitals-Adena Fayette Medical Center in Washington Court House; Adena Greenfield Medical Center in Greenfield; and Adena Pike Medical Center in Waverly.
$51k-65k yearly est. Auto-Apply 60d+ ago
Clinic Manager 2 - Heart and Vascular Center - 499765
University of Toledo 4.0
Toledo, OH
Title: Clinic Manager 2 - Heart and Vascular Center Department Org: OP-Clinic-Admin - 110270 Employee Classification: J1 - Salaried Full Time HSC Bargaining Unit: Professional Staff Association Primary Location: HSC H Shift: 1 Start Time: 8am End Time: 5pm Posted Salary: Salary to commensurate with education and experience starting at 68,000 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: In coordination with the Clinic Medical Director(s), plans and manages the daily operations of a single clinic with a total of 20,000 annual patient visits or more or multiple clinics with 20,000 visits or more. Responsibilities include leading and organizing the continuous improvement of patient care services; developing, supervising and ensuring the competence of clinic staff; ensuring compliance with accreditation standards; managing the clinic budget and efficiently using resources; and providing direct patient care and coordinating the care of patients with other clinics and ancillary services. Responsible for hiring and training support staff, including management staff. Levels of care range from basic first aid/treatment to assessment of patients, planning care, and evaluating the effectiveness of treatment measures. Ages of patients served spans the spectrum of the life cycle. Care will be directed at assessing, diagnosing, and treating human responses to perceived actual or potential physical or psychological problems recognizing that each age group has unique developmental characteristics influencing the approach that should be utilized in caring for these patients. Minimum Qualifications: • Two (2) previous supervisory experience required. • Previous budgetary experience required. Preferred Qualifications: • Associate Degree required with BA/BS degree Preferred Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
$44k-54k yearly est. 60d+ ago
Mental Health Clinical Manager - LISW/LPCC
Positive Leaps
Olde West Chester, OH
Job DescriptionDescription: Welcome to Positive Leaps, where diversity, inclusion, and equity are a cornerstone of our business. As a minority woman-owned company, we are committed to fostering an environment where everyone feels valued, respected, and empowered. Overview Positive Leaps is seeking a dedicated full-time Clinical Manager to provide appropriate clinical training for interns (discipline specific) and therapists, and ongoing monitoring of established clinical staff. You would also maintain a small caseload to provide services to clients and families, and assist the department with monitoring and maintaining clinical practices through assessment of clinical skills and maintenance of quality and performance indicators. Additionally, provide a third tier of management to the Therapy Services Coordinator and Assistant Therapy Service Coordinator while providing a safe and effective therapeutic environment for all clients in accordance with the philosophy and Mission of Positive Leaps. Compensation The salary for this position is $65,000 annually. Benefits Health, vision, and dental insurance Paid time off Paid holidays plus floating holiday HSA with employer match Dependent care FSA Employer-paid Life and AD&D insurance Employer-paid short-term and long-term disability WellWorks wellness program Employee assistance program 401k with employer match Flexible scheduling Full access to our training center with ample opportunities to train, grow, and learn, as well as paid CEUs Incentives for meeting the standard each month, quarter, at 6 months, and for the year. Essential Duties: Facilitates training and orientation period for new hires and interns. Assists the Therapy Services Coordinators in on-going staff development and training to maintain competencies for therapeutic staff members and providing support for staff members when the Therapy Services Coordinators are unavailable. Participates in quality assurance activities, data gathering, data analysis, and written monthly and annual quality summaries, for the purpose of continuous quality improvement. Monitors the quality of clinical assessments, evaluations, and therapeutic services through regular review of clinical documentation, observations and consultation, medical record audit and other methods. Monitors clinical mental health services provided by therapists to assure therapy services are appropriate and meet quality standards set by the organization, various regulatory entities and third-party payers. Maintains a modified caseload to provide mental health therapy services to families and children for Positive Leaps' programs, including assessment, diagnosis, treatment planning, and ongoing treatment to stabilize mental health symptoms, and to maximize client skill acquisition and sustained improvements in the functioning of the consumer. Keeps timely and accurate documentation, to be reviewed by supervisors and made available to consumers, third party payers and if necessary, to court officials. Provides case management services as needed. Regularly meets with supervisors to plan and problem solve for needs that arise with staff or related to departmental needs. Assures consistent implementation of Positive Leaps' Policies and Procedures and fidelity in the use of research-based therapeutic interventions to achieve excellent outcomes. Prepares, updates, and maintains essential and assigned clinical and administrative documentation and records. Creates an environment of enthusiasm and commitment. Demonstrates ethical conduct, in keeping with professional standards set by licensee's professional board and Positive Leap' ethical code. Models professional behavior and demeanor, dress and workspace organization. Collaborates with all departments to ensure maintenance of ethical practice. Provides training to outside groups or sales support upon request. Completes assigned tasks as directed by supervisors and within agency timeframes. Provides after-hours, telephonic support to consumers experiencing a crisis for one week, once a month. Performs other duties as assigned. Minimum Requirements Master's degree from an accredited school of social work or clinical counseling. Must possess independent licensure within the state of Ohio (LPCC/LISW). Supervisor designation is highly preferred, but candidates may be considered with a commitment to timely completion of hours and application for Supervisory designation. Experience in working with children and families is highly preferred; experience in clinical counseling is required. CPR and First Aid Certification. Valid driver's license and auto insurance. Excellent analytical, interpersonal and written communication skills. Ability to work in active environment, to be able to run, work easily in a physically active environment and lift up to 50 lbs unassisted. Willingness to engage in after-hours crisis intervention discussions with Therapy Services Coordinators, Behavior Medicine Program Supervisors, and/or Director of Clinical Operations via phone, as needed. Ability to work a flexible schedule, including evenings (after 5pm) and phone contact on-call responsibilities, where required. Ability to complete assigned tasks as directed by supervisors and within agency timeframes. Exposures and Risks Potential for exposure to blood and body fluids. Works directly with physically aggressive children. Exposed to loud noise, such as repeated and prolonged screaming and crying. Fast paced environment. Mindfully Behavior Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internship. Mindfully Behavior Health makes hiring decisions based solely on qualifications, merit, and business needs at the time. Furthermore, the Company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. Requirements:
$65k yearly 14d ago
Pharmacy Business Manager - Pharmacy - Zanesville - Full Time - 12.03.2025
MVHC
Zanesville, OH
MVHC is growing and has an immediate opportunity for a Pharmacy Business Manager to join our Team! Thank you for your interest in Muskingum Valley Health Centers and for considering MVHC as your next career path! At MVHC, we believe it takes a team to help change the face of health care. MVHC serves as a critical healthcare resource to ensure that all members of our community have access to affordable and high-quality health care. Our staff is dedicated, constantly learning, and eager to make a difference in the lives of the thousands of patients we serve each year. We strive to hire those who embrace our mission and values and pride ourselves in developing a team of employees that you can call family. If you want to make a difference and are passionate about what you do, consider MVHC for future employment and a rewarding career! We invite you to review the job posting below. If you meet the requirements and qualifications for this opportunity, we encourage you to apply. General Summary: Responsible for overseeing the business operations of MVHC pharmacies. This individual will collaborate with other MVHC leaders to manage pharmacy-specific financials, data, and 340B program utilization and compliance. Minimum Qualifications: • Bachelor's or Graduate's Degree in business or operations management • Experience in a healthcare setting, preference given to pharmacy-related experience • Up to date immunizations as required by MVHC. • Excellent time management and written and oral communication skills • Excellent customer service skills, pleasant phone etiquette • Basic computer skills and detail-oriented • Positive role model for staff Working Conditions: • Lifting up to 50 lbs with or without an accommodation. • Carry up to 20 lbs. occasionally with or without accommodation • Standing 1-2 hours at a time. • Typical Office setting • Ability to use equipment in an office environment. • Walking approx. 30 minutes per hour throughout the day. • Withstanding pressure and deals with emergency situations as needed. • Average working hours with possible non-traditional hours. • Potential for exposure to blood and body fluids on occasion in clinic setting. • Ability to deal with upset or disgruntle patients in order to deescalate the situation. • Ability to reach, grasp, and hold various objects. Specific Duties and Responsibilities: • Assist in hiring and management of pharmacy personnel • Manage pharmacy operational needs, including supply sourcing • Manage OTC and front-end pharmacy • Manage and investigate drug pricing changes discrepancies • Work with other MVHC leaders to develop growth strategies for pharmacy services • Collaborate with pharmacy and accounting teams to manage pharmacy financial reporting and performance • Collaborate on implementation and management of contract pharmacy arrangements • Develop and evaluate business performance goals • Work with other pharmacy leadership to manage inventory and drug acquisition • Collaborate with pharmacy team to track 340B program changes and ensure compliance • Complete internal and external audits • Oversee contract renewals and negotiations • Assist with software and pharmacy technology implementation and troubleshooting Position details: Full Time with benefits About MVHC: Founded in 2008, MVHC serves as a best-in-class health care resource to ensure all members of the communities we serve have access to high-quality, affordable health care. As your "community of care," we are dedicated to serving the primary care needs of the residents in each of our convenient locations in Muskingum, Morgan, Coshocton and Guernsey counties. We are local, non-profit, and community owned. The MVHC community is comprised of more than 500 staff and providers committed to health care, and we truly appreciate the opportunity to improve the lives of residents in the communities we serve! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Why join MVHC? At MVHC, we strive to create an environment which promotes healthy work-life balance, one that provides you the opportunity to make a difference in the lives of our patients, while maintaining your family and personal objectives. This is an exciting time of growth for MVHC where we are positioned to expand access to the communities that we serve. We hope that you will consider joining the MVHC team. Employee satisfaction rating of 90% Equal opportunity employer; selection of applicants for employment is based only on qualifications and the requirements of a specific job We are local, non-profit, and community owned We offer a team approach to patient-centered comprehensive primary care We'll also reward your hard work with: A comprehensive benefits package including medical, dental, vision, prescription drug, and a health savings account option for those who qualify. All insurance benefits are available for both employee and family, regardless of what a spouse may be offered through his/her employer. 401k with employer match for those who qualify. Paid time off plus seven paid holidays per year for those who qualify. Employer paid life insurance. Life insurance voluntary benefits. Employee Assistance Program (EAP). Educational Assistance Program for those who qualify. Access to Credit Union. Wellness program: Ability to earn an insurance premium reduction for those who qualify. Fitness membership monthly stipend. And much more! Thank you for considering a career with MVHC! Come join our dedicated team and see what is possible…Grow with us!
$37k-79k yearly est. 48d ago

Learn more about patient care manager jobs

Updated January 21, 2026

Browse executive management jobs

Patient care manager entry level jobs - 66 jobs

Pharmacy Manager

Provider Relations Manager

Practice Manager

Care Manager

PRN Care Manager ( Floor Tech )

Care Manager

Care Manager

Health Plan Care Manager (RN or LSW)

Medical Case Manager

Medical Case Manager, Ryan White Program

Manager, Infection Prevention- Mercy Health Youngstown and Lorain

Practice Manager

Nurse Manager- Infectious Disease

Developmental Disabilities Nurse Manager

Nurse Manager- Medical Unit 3/Full Time/Day Shift/Riverside Methodist Hospital

CPST Clinical Manager [Marion, Ohio]

Clinic Manager (100% Full Time, Days)- Occupational Health

Clinic Manager 2 - Heart and Vascular Center - 499765

Mental Health Clinical Manager - LISW/LPCC

Pharmacy Business Manager - Pharmacy - Zanesville - Full Time - 12.03.2025

Learn more about patient care manager jobs

Entry Level Patient Care Manager jobs

Patient Care Manager related careers

Patient Care Manager related jobs

What similar roles do