How to hire a patient care manager

How to hire a patient care manager, step by step

Here's a step-by-step patient care manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a patient care manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new patient care manager
• Step 8: Go through the hiring process checklist

What does a patient care manager do?

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1. Identify your hiring needs

   Before you start hiring a patient care manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a patient care manager to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a patient care manager that fits the bill.

   The following list breaks down different types of patient care managers and their corresponding salaries.

   Type of Patient Care Manager	Description	Hourly rate
   Patient Care Manager	Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They might manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians... Show more	$17-56
   Medical Consultant	A medical consultant assists doctors and other medical staff in running a healthcare facility. They give advice on matters such as salaries, staffing, advertising, safety, patient confidentiality and insurance plan compliance... Show more	$48-179
   Research Nurse	A research nurse specializes in conducting studies and scientific research for healthcare and medical development. They may work for medical facilities, private clinics, learning institutions, and government agencies... Show more	$18-35

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Home Health
   • Patients
   • Quality Care
   • Social Work
   • Community Resources
   • Substance Abuse
   • Resident Care
   • Medication Administration
   • Senior Care
   • Customer Service
   • Direct Patient Care
   • Medication Management
   • Mental Health
   • Phone Calls

   Check all skills

   Responsibilities:

   • Manage complicated cases involving serious injuries, medical evacuations, cruise ship disembarkation, and repatriation of remains with compassion.
   • Direct oversight of all case management and education relate to chronic disease and primary care management.
   • Utilize resources such as financial and pharmacy assistance for uninsure patients to receive professional medical care upon discharge.
   • Prevent unnecessary hospital admissions using keen assessment skills and redirecting to PCP's office when appropriate.
   • Ensure compliance both with HIPAA and CMS, to include all audits and enrollments via Medicare.
   • Plant and maintain flower beds such as mulching, fertilizing, watering, mowing, and pruning.

   More patient care manager duties

3. Make a budget

   Including a salary range in your patient care manager job description is a great way to entice the best and brightest candidates. A patient care manager salary can vary based on several factors:

   • Location. For example, patient care managers' average salary in florida is 44% less than in california.
   • Seniority. Entry-level patient care managers earn 69% less than senior-level patient care managers.
   • Certifications. A patient care manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a patient care manager's salary.

   Average patient care manager salary

   $65,369yearly

   $31.43 hourly rate

   ---

   Entry-level patient care manager salary

   $36,000 yearly salary

   Updated December 15, 2025

   Average patient care manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$98,044	$47
   2	Oregon	$92,763	$45
   3	Washington	$89,767	$43
   4	Massachusetts	$89,103	$43
   5	New York	$82,386	$40
   6	New Jersey	$76,094	$37
   7	Maryland	$75,233	$36
   8	Connecticut	$74,917	$36
   9	Illinois	$72,996	$35
   10	Michigan	$72,984	$35
   11	Virginia	$72,001	$35
   12	Indiana	$70,585	$34
   13	Utah	$70,269	$34
   14	District of Columbia	$69,993	$34
   15	Ohio	$69,528	$33
   16	Minnesota	$68,556	$33
   17	Colorado	$68,287	$33
   18	Pennsylvania	$64,074	$31
   19	Arizona	$62,801	$30
   20	Tennessee	$59,833	$29

   Average patient care manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Accenture	$143,097	$68.80	73
   2	Good Shepherd Rehabilitation Network	$132,958	$63.92	5
   3	Johnson & Johnson	$127,353	$61.23	4
   4	Baystate Health	$120,437	$57.90	41
   5	Hca Hospital Services Of San Diego	$119,663	$57.53
   6	TALENT Software Services	$117,949	$56.71
   7	CVS Health	$115,788	$55.67	612
   8	Appalachian Regional Healthcare	$112,857	$54.26	18
   9	Takeda Pharmaceuticals U.S.A., Inc.	$112,324	$54.00	5
   10	Softpath System	$110,430	$53.09
   11	Tufts Health Plan	$107,775	$51.81
   12	One Brooklyn Health	$106,818	$51.35
   13	McKesson	$106,102	$51.01	4
   14	Aetna	$104,816	$50.39
   15	Roper St. Francis Healthcare	$104,816	$50.39	5
   16	CareFirst BlueCross BlueShield	$103,132	$49.58	5
   17	Massachusetts General Hospital	$102,779	$49.41
   18	Carbon	$101,708	$48.90
   19	Avalon Hospice	$99,740	$47.95
   20	Good Shepherd Hospice	$99,626	$47.90	4

4. Writing a patient care manager job description

   A job description for a patient care manager role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a patient care manager job description:

   Patient care manager job description example

   The Home Health Patient Care Manager Assistant (Licensed Practical Nurse, LPN) is responsible for assisting the Patient Care Manager in coordinating a team of staff to assure the continuity of high quality care to home health patients assigned to the team's area. This includes ensuring all team staff are skilled and informed and that they are committed to providing quality care in an efficient manner in accordance with physician's orders and State/Medicare guidelines.
   
   Excellent Pay & Benefits 1:1 Patient Care Flexibility to Create Your Own Schedule Career Advancement Opportunities Tuition Reimbursement Great Culture - join our family!
   
   Gateway Regional Home Health, part of LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and home and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people.
   
   Essential Functions
   
   Assists with phone calls from field staff, physician offices, referral sources, patients, and takes messages and orders as needed. Frequently monitors the status of incoming faxes, report to appropriate personnel Maintains competency through assigned online courses and required in-services Assists with phone messages and answers calls and questions in a timely manner. Assists with visit verification, scheduling and projection of visits, and other reports in hospice computer system. Performs high risk patient phone calls as assigned. Assists with the Interdisciplinary Group. Assists the Executive Director with weekly reports. Completes any other duties as assigned. Provides skilled nursing services under the supervision of RN as needed (see LPN job description). Participates in Quality Assessment Performance Improvement program and the overall performance improvement plan, program and process. Performs chart audits as assigned by the Executive Director. Maintains strict confidentiality of all patients. Adheres to and follows the Care Management Process.
   Education & Experience
   
   Experience Requirements Minimum of one year experience in home health or hospice License Requirements Current LPN/LVN license in state of IL Current CPR Current, driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation
   
   Skill Requirements Working knowledge of computers
   
   Equal Opportunity Employer - vets, disability.
   
   Must be fully vaccinated or be willing to complete full vaccination by date of hire and proof of vaccination will be required. If permitted by state law, the company will consider requests for religious or medical exemptions

   Copy this example

   

5. Post your job

   There are a few common ways to find patient care managers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your patient care manager job on Zippia to find and recruit patient care manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with patient care manager candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new patient care manager

   Once you've decided on a perfect patient care manager candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a patient care manager?