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  • Delivery Practice Manager, WWPS ProServe

    Amazon 4.7company rating

    Patient care manager job in Jessup, MD

    The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Red Full Scope Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: - Building and managing a high-performing team of Delivery Consultants - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features - Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives and exceed customer satisfaction targets About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - 10+ years of IT consulting/management with IT Transformation in customer-facing roles experience - 3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience - Bachelor's degree in Computer Science, Math, or a related field - Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges - Experience in IT consulting/management with IT Transformation in a customer-facing role - Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects - Experience in enterprise architecture including virtualization technologies & distributed architecture - Experience managing and delivering large-scale enterprise IT projects Preferred Qualifications - Knowledge of enterprise IT management frameworks like COBIT or ITIL - Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP) - Experience with customer relationship management, especially C-suite level customer engagement - Experience with design of modern, scalable delivery models for technology consulting services Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $152,100/year in our lowest geographic market up to $262,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $152.1k-262.8k yearly 7d ago
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  • Director of Policy & Advocacy for Cancer Care

    Cancersupportcommunity 4.0company rating

    Patient care manager job in Washington, DC

    A nonprofit organization dedicated to cancer support seeks a Director of Policy and Advocacy to lead and implement their advocacy agenda in Washington, DC. The ideal candidate should have a deep understanding of public policy, with at least five years of related experience, including leadership roles. Responsibilities include representing the organization in public forums, managing advocacy activities, and developing strategic policy initiatives. This position offers a competitive salary, and benefits are aligned with experience. Applicants should submit a cover letter and resume to apply. #J-18808-Ljbffr
    $74k-116k yearly est. 5d ago
  • Telephonic Case Manager RN Medical Oncology

    Unitedhealth Group 4.6company rating

    Remote patient care manager job

    The Telephonic Case Manager RN in Medical Oncology provides remote nursing support by coordinating patient care, educating members, and ensuring adherence to treatment plans. This role involves assessing patient health, identifying barriers, and connecting patients with necessary resources to improve health outcomes. Working primarily via telephone, the position requires strong clinical expertise, communication skills, and proficiency in healthcare technology systems. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We're making a solid connection between exceptional patient care and outstanding career opportunities. The result is a culture of performance that's driving the health care industry forward. As a Telephone Case Manager RN with UnitedHealth Group, you'll support a diverse member population with education, advocacy and connections to the resources they need to feel better and get well. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Apply today! The Telephonic Case Manager RN Medical/Oncology will identify, coordinate, and provide appropriate levels of care. The Telephonic Case Manager RN Medical/Oncology is responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating). This includes case management, coordination of care, and medical management consulting. This is a full-time, Monday - Friday, 8am-5pm position in your time zone. You'll enjoy the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: Make outbound calls and receive inbound calls to assess members current health status Identify gaps or barriers in treatment plans Provide patient education to assist with self-management Make referrals to outside sources Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. Solid computer and software navigation skills are critical. You should also be solidly patient-focused and adaptable to changes. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current, unrestricted RN license in state of residence Active Compact RN License or ability to obtain upon hire 3+ years of experience in a hospital, acute care or direct care setting Proven ability to type and have the ability to navigate a Windows based environment Have access to high-speed internet (DSL or Cable) Dedicated work area established that is separated from other living areas and provides information privacy Preferred Qualifications BSN Certified Case Manager (CCM) 1+ years of experience within Medical/Oncology Case management experience Experience or exposure to discharge planning Experience in a telephonic role Background in managed care *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: telephonic case management, oncology nurse, patient education, care coordination, medical management, healthcare advocacy, remote nursing, chronic disease management, UnitedHealth Group, RN license
    $60k-70k yearly est. 2d ago
  • Lead Care Manager (LCM)

    Heritage Health Network 3.9company rating

    Remote patient care manager job

    The Bilingual Lead Care Manager partners with Care Team Operations, Clinical Operations, Compliance, Community Health Workers, Behavioral Health staff, and external providers (medical, housing, and social services) to ensure seamless, culturally responsive, member-centered care coordination. The bilingual LCM additionally supports members with limited English proficiency by facilitating communication, translation, and cultural interpretation as needed. Responsibilities Serve as the primary point of contact for assigned members, building trust and maintaining active engagement through consistent outreach, relationship-based strategies, and a trauma-informed approach. Provide all communication in the member's preferred language. Conduct comprehensive assessments (physical, behavioral, functional, social) and develop person-centered care plans that reflect the member's goals, risks, preferences, cultural needs, and social determinants of health. Implement, monitor, and update care plans following transitions of care, significant changes in condition, or required reassessments; ensure timely and compliant submission of all care plans. Coordinate services across the continuum-including medical, behavioral health, housing, transportation, social services, and community programs-to reduce fragmentation and remove barriers to care. Conduct required in-person home or community visits based on member need and risk stratification and maintain a compliant monthly visit structure. Utilize motivational interviewing, coaching, and health education to promote behavioral change, self-management, and long-term member stability. Identify gaps in care, service delays, lapses in benefits, unmet needs, and environmental risks; collaborate with internal and external partners to resolve issues quickly and effectively. Maintain accurate, timely, audit-ready documentation of all interactions, assessments, and interventions using required HHN platforms, including eClinicalWorks (ECW), Google Suite, RingCentral, PowerBI dashboards, and payer portals. Meet or exceed HHN and payer productivity standards, including encounter metrics, outreach requirements, documentation timelines, and quality measures. Actively participate in multidisciplinary case reviews, team huddles, care conferences, and escalations with nurses, behavioral health staff, CHWs, care operations, and compliance. Coordinate and schedule appointments with primary care, specialists, behavioral health providers, and community partners; manage referrals, transportation, and follow-ups to ensure continuity of care. Support hospital discharge (TOC) planning through follow-up scheduling, care transitions, medication reconciliation support, and education on discharge instructions. Assist members in navigating plan eligibility, redeterminations, documentation, social service applications, housing resources, and crisis interventions. Maintain active and professional communication with members and care partners through HHN-approved channels, including RingCentral, secure messaging, SMS workflows, and phone. Participate in HHN's continuous quality improvement efforts, identifying workflow gaps, documenting barriers, sharing insights, and contributing to best-practice development. Uphold confidentiality and adhere to all HIPAA and payer regulatory requirements across all areas of care delivery. Open to seeing patients in their home or their location of preference. Provide real-time interpretation and translation support (verbal and written) for members and families with limited English proficiency. Help bridge cultural gaps that may impact communication, trust, adherence, or engagement. Skills Required Fluency in English and another language (Spanish preferred); ability to read, write, and speak at a professional level. Strong ability to build rapport and trust with diverse, high-need member populations. Proficiency in using eClinicalWorks (ECW), Google Suite (Docs, Sheets, Drive), RingCentral, and virtual communication tools. Ability to interpret and use PowerBI dashboards, reporting tools, and payer portals. Demonstrated skill in conducting holistic assessments and developing person-centered care plans. Experience with motivational interviewing, trauma-informed care, or health coaching. Strong organizational and time-management skills, with the ability to manage a complex caseload. Excellent written and verbal communication skills across in-person, telephonic, and digital channels. Ability to work independently, make sound decisions, and escalate appropriately. Knowledge of Medi-Cal, SDOH, community resources, and social service navigation. High attention to detail and commitment to accurate, audit-ready documentation. Ability to remain calm, patient, and professional while supporting members facing instability or crisis. Comfortable with field-based work, home visits, and interacting in diverse community environments. Cultural humility and demonstrated ability to work effectively across populations with varied lived experiences. Competencies Member Advocacy: Champions member needs with urgency and integrity. Operational Effectiveness: Executes workflows consistently and flags process gaps. Interpersonal Effectiveness: Builds rapport with diverse populations. Collaboration: Works effectively within an interdisciplinary care model. Decision Making: Uses judgment to escalate or intervene appropriately. Problem Solving: Identifies issues and creates practical, timely solutions. Adaptability: Thrives in a fast-growing, startup-style environment with evolving processes. Cultural Competence: Engages members with respect for their lived experiences. Documentation Excellence: Produces accurate, timely, audit-ready notes every time. Strong empathy, cultural competence, and commitment to providing individualized care. Ability to work effectively within a multidisciplinary team environment. Exceptional interpersonal and communication skills, with a focus on building trust and rapport with diverse populations. Bilingual Communication (interpretation + translation) Job Requirements Education: Bachelor's degree in Social Work, Psychology, Public Health, Human Services, or related field preferred; equivalent experience considered. Licensure: Not required; certification in care coordination or CHW training is a plus. Experience: 1-3 years of care management or case management experience, preferably with high-need Medi-Cal populations. Experience in community-based work, homelessness services, behavioral health, or SUD settings strongly preferred. Familiarity with Medi-Cal, ECM, and community resource navigation. Travel Requirements: Regular travel for in-person home or community visits (up to 45%). Physical Requirements: Ability to perform home visits, climb stairs, sit/stand for prolonged periods, and lift up to 20 lbs if needed.
    $36k-47k yearly est. 3d ago
  • Animal Care Manager

    Loudoun County Government 4.0company rating

    Patient care manager job in Leesburg, VA

    Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's The Loudoun Difference . Welcome and thank you for your interest in employment with Loudoun County Government! ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION. Introduction LCAS is focused on creative and progressive lifesaving through pet retention as well as animal adoption, mental health support through in-kennel enrichment, foster care, and compassionate humane law enforcement. Receiving more than 2,500 animals a year, and achieving a live release rate of over 94%, no two days are the same. LCAS is dedicated to gold-standard animal sheltering and operates the first public animal shelter in the United States to meet 100% of the Association of Shelter Veterinarians Animal Shelter guidelines, giving staff a rare opportunity to be part of a comprehensive and cutting-edge animal services team in a facility that opened in 2021. Job Summary Loudoun County Animal Services (LCAS) is looking for an Animal Care Manager to join our expanding team. This new position serves as a leader to the animal care team, and oversees the daily care, physical and mental wellbeing, and placement of all animals in the shelter. Our team receives comprehensive training (both classroom and hands-on), competitive pay, exceptional benefits (including ongoing training and tuition reimbursement) and support from a community of over 440,000 residents. Core components of this position include management and leadership of: Animal Care Supervisor and a team of ten Animal Care Technicians including their ongoing training and support. Two Behavior and Training Coordinators including implementation of training and behavior plans for cats and dogs to improve adoptability and help them cope with the shelter environment, post-adoption support, pet retention, and surrender prevention. Pet adoption programs, working with adopters with diverse pet ownership experiences to help them find the best match for their family. The successful candidate will: Have experience in animal sheltering and animal care, to include a wide variety of companion animals. Have exceptional time management, organizational and customer service skills. Be team-oriented and enjoy working with people as much as with animals and have the ability to self-start and make leadership decisions. Possess excellent written and verbal communication skills. This position works weekends with a schedule of Sunday through Thursday and is eligible for a $2,000 relocation incentive for qualified candidates. Interested applicants are asked to provide a cover letter expressing their interest and qualifications. Hiring salary commensurate with experience. Minimum Qualifications This position requires any combination of education and experience equivalent to an Associate's degree in related field; two (2) years of related work experience in a veterinary clinic or animal shelter. Preferred Qualifications: Spanish bilingual preferred - proficiency incentive available. Job Contingencies and Special Requirements Animal Services is a physically demanding occupation, with the potential for exposure to infectious diseases, viruses, noxious fumes and chemicals, as well as risk of injury. A rabies pre-exposure vaccination series will commence immediately upon hire unless proof of prior vaccination is provided. Candidate should not have allergies to, or fear of, common companion animal species, including cats, dogs, reptiles, guinea pigs and rabbits. The successful candidate will: Have knowledge of and experience with handling dogs, cats, and other companion animals required. Possess a valid driver's license and have a good driving record. Undergo criminal, credit and DMV background checks. Be required to obtain certifications in Fear Free, CPR, First Aid, and FEMA ICS 100, 200, 700, and 800, as well as certification to perform humane euthanasia within 6 months of hire.
    $46k-67k yearly est. 3d ago
  • Nurse Director Surgical Services

    Midland-Marvel Recruiters, LLC

    Patient care manager job in Reston, VA

    Community hospital looking to bring on Director Surgical Services! Bonus Incentive Plan, Sign On Bonus and Relocation! Strategic focus to provide outstanding patient service, grow the service line, develop leadership, and manage resources. Responsible for maintaining strong physician and administration relationships. Able to function at a high-level business acumen. Overview: This Director reports directly into COO 2 Managers into Director + CVOR Manager who is directly into COO with dotted line to Director 100 FTEs 18 ORs, 2 endo suites 12k surgeries annually Top hospital for spine surgeries - more than any other hospital in Northern Virginia, neuro, general, ortho, robotics, CV, oncology Robotics include - 2 Mako, 2 Globus, 3 XIs Starting up an open heart program - targeting early 2026 to launch Qualifications: Bachelor's degree in nursing required Master's degree in Nursing, Business Administration, Healthcare Administration or a related field preferred 3+ years of experience in surgical services required 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required Certified Nursing Operating Room (CNOR) preferred Certified Surgical Services Manager (CSSM) preferred
    $75k-103k yearly est. 5d ago
  • Nurse Manager (Public Health Nurse IV)

    Fairfax County Government 4.3company rating

    Patient care manager job in Reston, VA

    Job Announcement $10,000 Signing Bonus* The Fairfax County Health Department is a progressive public health leader serving 1.2 million residents from diverse ethnic, cultural, and economic backgrounds. With more than 100 years of leadership in the field, we are committed to promoting population health, protecting public health and the environment, and ensuring residents' equitable access to health services and information. Under the direction of the School Health Division Director and Assistant Director of School Health provides leadership and program oversight to a group of professional/paraprofessional staff, including Public Health Nurse IIs and IIIs, Licensed Practical Nurses, and School Health Aides. Responsibilities include managerial oversight of a district office school health team, and budget responsibilities for capital equipment, personnel, and physical space to ensure an efficient, high functioning and effective work environment. Leads support activities on population health by utilizing quantitative and analytical methods to collect and analyze data to identify, evaluate and make informed decisions, and by promoting health initiatives designed to engage the community and to advance health equity. Utilizes quality improvement and performance management processes and/or techniques to improve school health services and student health outcomes. As a member of the School Health Management team, collaborates with colleagues to support and enhance school health services. Demonstrates professionalism when working within multidisciplinary and multi-agency teams to achieve desirable outcomes for students, families, and communities. Promotes individual and population health by assuring the quality and accessibility of school health services, preventing the spread of disease, promoting and encouraging healthy behaviors, and responding to disasters and assisting communities in recovery. * This position includes a signing bonus for fully qualified new county employees in the amount of $10,000. Employment Standards MINIMUM QUALIFICATIONS: Graduation from a college or university accredited by the National League for Nursing or the Commission on Collegiate Nursing Education with a bachelor's degree in nursing; plus five years of post-licensure experience as a nurse in an equivalent health care setting whose focus was primarily prevention services and community education, including three years in a public health/community health setting. Qualifying experience may include experience in ambulatory care settings such as outpatient clinics that incorporate community outreach/education as part of services or specialty settings that incorporate teaching, community outreach, resource referrals, etc. as part of a health care continuum; Plus at least one year of supervisory experience. CERTIFICATES AND LICENSES REQUIRED: Possession of current license or a multi-state licensure privilege to practice as a Registered Nurse in the Commonwealth of Virginia. Valid motor vehicle driver's license. Cardiopulmonary Resuscitation (CPR) certification (within 30 days of appointment) AED certification (within 30 days of appointment) Basic Life Support (BLS) certification (within 30 days of appointment) NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry check, a driving record check, and sanction screening to the satisfaction of the employer. This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.) PREFERRED QUALIFICATIONS: Master's degree in public health, public administration, nursing, or a related field, with at least four years of progressively responsible leadership experience in public or community health, supporting population health initiatives in culturally diverse settings. Two or more years of direct experience providing health services to school-aged children in a public-school environment. Four years of experience working in public or community health settings, including participation on multidisciplinary and multi-agency teams. At least two years of supervisory experience, or equivalent experience providing oversight, direction, and support to staff. Two or more years of experience developing staff capacity through coaching, accountability, change management, influence, and effective communication strategies. Strong verbal and written communication skills, with excellent attention to detail and the ability to engage effectively with individuals from diverse cultural and linguistic backgrounds. Experience in care coordination for children with special healthcare needs, along with experience in health promotion, health education, and data management/reporting, is highly desirable. Proven ability to build and maintain collaborative working relationships with internal teams and external community partners to support shared goals and improve service delivery. PHYSICAL REQUIREMENTS: Job is generally sedentary in nature, and requires walking, standing, sitting (for long periods of time), and kneeling, reaching, bending, climbing stairs; may be required to lift or carry equipment or children up to 25 lbs. as required for the position. Uses hands to grasp, handle, or feel. Generally, works in an office environment yet may occasionally be required to perform job duties outside of the typical office setting. Visual acuity is required to read data from paper and on a computer monitor or other electronic device; ability to operate keyboard driven equipment and computer and use of touchscreen. Position frequently communicates and must be able to exchange accurate information with others verbally and in writing. Ability to drive a vehicle. All duties performed with or without reasonable accommodations. SELECTION PROCEDURE: Panel interview and may include exercise. Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity. Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY . EEO/AA/TTY. #LI-LD1
    $64k-81k yearly est. 6d ago
  • Care Manager - Santa Cruz

    Omatochi

    Remote patient care manager job

    Omatochi is actively seeking a compassionate and detail-oriented Care Manager to join our team. In this non-medical role, you will play a crucial part in coordinating and overseeing support services for our clients. The Care Manager will work closely with various stakeholders to ensure our clients receive the assistance and resources needed to improve their quality of life. The ideal candidate for this position is empathetic, organized, and possesses excellent communication skills. Responsibilities: Client Assessment and Support Planning: Conduct thorough assessments of clients' needs, considering their personal, social, and emotional requirements. Develop tailored support plans in collaboration with clients, their families, and relevant agencies. Coordinate with community resources to provide clients with appropriate services and assistance. Care Coordination and Advocacy: Serve as the main point of contact for clients, connecting them with relevant services and programs. Advocate for clients' needs, ensuring they receive timely and adequate support from various organizations and service providers. Monitor the progress of support plans and adjust them as necessary to meet clients' changing requirements. Client and Family Education: Educate clients and their families about available support services, community resources, and self-help techniques. Provide guidance on effective coping strategies and assist in developing life skills. Address clients' concerns and queries, building a trusting and supportive relationship. Documentation and Reporting: Maintain accurate records of client assessments, support plans, and interactions. Generate detailed reports on client outcomes, program effectiveness, and areas for improvement. Ensure compliance with organizational protocols and reporting requirements. Collaboration and Professional Development: Collaborate closely with community organizations, social workers, and relevant agencies to enhance the overall quality of client support. Participate in regular team meetings, training sessions, and workshops to stay informed about the latest developments in social services and care management. Pursue continuous professional development, seeking opportunities to expand knowledge and skills in the field of care management. Qualifications: Valid Drivers License and Vehicle Bachelor's degree in Social Work, Psychology, Counseling, Human Services, or a related field. Proven experience in non-medical care management, case management, or social services. Strong understanding of social service regulations, policies, and procedures. Excellent interpersonal skills, including active listening and empathy. Ability to work independently, prioritize tasks, and manage time efficiently. Proficiency in using case management software and other relevant tools. Benefits: Competitive salary and performance-based incentives. Comprehensive benefits package, including health, dental, and vision insurance. Generous paid time off, including vacation, personal days, and holidays. Ongoing professional development opportunities. Region and Travel: This is a position with a strong field-based component. While the incumbent will have flexibility to work from home, they are expected to travel extensively-approximately 50% to 80% of the time-within Santa Cruz County. This role requires a high level of mobility and availability to attend in-person visits, community events, and other field-based responsibilities throughout the geographic area of responsibility. Mileage Reimbursement / Vehicle Allowance: Travel-related expenses are reimbursed and whether a monthly stipend is provided for vehicle use. Scheduling Flexibility: Incumbent has autonomy over scheduling and is responsible for balancing field and administrative work. Omatochi is committed to creating an inclusive and diverse work environment. We encourage applications from candidates of all backgrounds and experiences.
    $74k-127k yearly est. Auto-Apply 60d+ ago
  • Care Manager

    Salvo Health

    Remote patient care manager job

    Salvo is looking for an experienced Nurse to support our chronic disease patients. In this role, you'll be a key contributor to the management and delivery of our care program, working closely with our patients, registered dietitians, and partner physicians to provide best-in-class care. You'll use your medical knowledge and product expertise to help our members navigate Salvo Health, assisting in medical and administrative tasks to keep the member moving through the program. Additionally, you'll help shape how we build and scale our product and process. Our ideal candidate is someone who enjoys the challenges of an early-stage start up, is eager to learn, process oriented, and has a patient-first mindset. What You Will do: Provide exceptional care, disease management and health education to patients Support goal setting for individual patients asynchronously to help them better manage their chronic conditions Create personalized action plans with guidelines to reduce or eliminate unwanted behaviors Help clients understand their motivations and create behavior change plans Conduct regular outreach to patients, based on their needs and preferences, to support engagement and elicit behavior change Coordinate with other clinical team members to provide an exceptional patient experience Develop and maintain professional, support-oriented working relationships with patients and team members Create and distribute health education materials to individual members as necessary Work with a cross-functional product team to develop and constantly improve our in-app patient experience Qualifications: 2+ year of experience as Licensed Practical Nurse or any Nursing license 2+ years of experience in patient-facing or customer-facing roles Compact state license required, additional licensing may be needed Bilingual (spanish speaking) a plus Excellent customer relation skills, as well as written and verbal communication skills Knowledge of medical terminology and proficiency of general medical office procedures Familiarity with digital applications like Slack, Coda, Google Workspace, etc. Strong analytical and proactive problem solving skills Self-motivated, results-oriented and strategic thinker Personal passion for health and wellness topics Must be authorized to work in the United States Experience working in telehealth or healthcare startup environment preferred Bonus: Experience working in GI, weight management, and/or with anti-obesity medications such as GLP-1s Salvo is a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. Our patients are assigned a “whole patientcare team and have seven day a week access to app-based care, using Remote Patient Monitoring (“RPM”) to bill under the patient's insurance. This is a major step forward to go beyond episodic appointments to continuous care at home, and deliver interdisciplinary wraparound care in partnership with the patient's existing local doctor. Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Forward, Brightline, Tia, and others. Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians, nurses, psychologists, and therapists who have developed our evidence-based protocols, for a personalized, multi-month journey to better health. Salvo is the first to bring a scalable and tech-enabled, more integrative approach to these chronic conditions, going beyond treating only the symptoms in order to identify and address the root causes of chronic illness. Salvo offers a competitive salary and health benefits, a remote work environment, flexible time-off, a larger sense of mission, and professional development and entrepreneurial opportunities. Working alongside a bunch of super talented and friendly people, in a culture that likes to drive constant innovation, and marked by relentless curiosity and a sense of empathy. Salvo is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    $47k-89k yearly est. Auto-Apply 60d+ ago
  • Remote Care Manager

    Insight Global

    Remote patient care manager job

    Insight Global is hiring for a Remote Care Manager to support our micro clinic operations in Raleigh, NC. You will work in a virtual setting with providers, paramedics, and patients to partner in the care continuum process. You will lead the clinical onboarding of new contracts, handle referrals & authorizations, and ensure seamless communication with all stakeholders. Responsibilities will include: · Develop and monitor care plans in collaboration with multiple providers, adjusting as needed · Follow up on interventions to prevent unnecessary ER visits and hospital admissions · Serve as the primary liaison between patients, families, and healthcare staff to ensure seamless communication · Navigate multiple healthcare platforms including EHRs, payer portals, billing software, and patient messaging systems · Ensure timely and accurate documentation across systems to support care continuity and compliance · Verify provider participation, coverage, and pre-authorization requirements with insurance administrators and healthcare facilities · Optimize client contracts and referral workflows to enhance scalability and efficiency in care coordination · Schedule and manage appointments, follow-ups, and referrals to specialists and services · Educate patients on conditions, medications, and treatment plans to promote understanding and adherence · Track patient progress and address barriers to treatment plan compliance We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements · RN Licensure or Paramedic Licensure in North Carolina · Minimum of 3 years of experience in care coordination (care or case management) · Strong knowledge of insurance benefits, prior authorizations, and referral management · Proficiency with EMR/EHR systems, payer portals, and standard office software (60% of role) · Strong communicational & organizational skills - ability to work efficiently with a team
    $43k-84k yearly est. 60d+ ago
  • Care Manager

    April Parker Foundation

    Remote patient care manager job

    About the role The April Parker Foundation is seeking compassionate, detail-oriented Care Managers (Generalists) to deliver Enhanced Care Management (ECM) and Community Supports (CS) services to Medi-Cal members with complex medical, behavioral, and social needs. You'll work directly with individuals experiencing housing insecurity, chronic illness, or behavioral-health challenges helping them navigate care, access community resources, and achieve stability in health and housing. This is a field-based / remote role ideal for professionals who value flexibility and meaningful impact. What you'll do Conduct outreach, assessments, and individualized care plans for ECM and CS members. Coordinate medical, behavioral, and social-service supports-including housing navigation and tenancy services. Complete timely documentation and progress tracking in APF systems. Provide in-person, telephonic, and virtual encounters based on member needs. Collaborate with health plans, community partners, and APF multidisciplinary teams. Maintain strict confidentiality and compliance with Medi-Cal, DHCS, and ILS guidelines. Compensation Base Salary (Straight-Time Pay) Salary is based on your caseload and is calculated using a simple, transparent formula: Each member = 2 paid hours per member per month (PMPM), at $25.00/hour ($50 PMPM) Your monthly salary increases as your caseload increases. Incentive Pay (Additional Earnings) You earn $40 per member per month for delivery qualified, on top of your base salary. Bringing total compensation to $90 PMPM, equivalent to $45/hour Reimbursements & Stipends Mileage reimbursement at the IRS rate $50/month phone stipend Reimbursement for approved work-related expenses Schedule Work hours are flexible and self-directed, provided Care Managers meet service delivery requirements and member availability Qualifications Minimum 2 years of experience in case management, care coordination, or related field Knowledge of Medi-Cal CalAIM programs, community resources, and social determinants of health Excellent documentation, organization, and communication skills Valid California Driver's License, auto insurance, and reliable transportation Preferred: Bachelor's degree or CHW certification; CA licensure (LCSW, LMFT, LPCC, RN, etc.)
    $25-50 hourly 45d ago
  • Care Manager

    Seabury Resources for Aging 3.8company rating

    Remote patient care manager job

    Job DescriptionBenefits: Dental insurance Health insurance Paid time off Vision insurance Organization Seabury Resources for Aging is a private, not-for-profit corporation registered in the District of Columbia, which provides various services to enhance the quality of life for older adults. Seaburys mission is to provide personalized, affordable services and housing options to help older adults in the greater Washington, DC area live with independence and dignity. Seabury strives to continue to be the trusted community leader in aging services. Overview of the Role The Care Manager is responsible for providing care management services to Seabury Care Management clients as well as administrative assistance to the program, as necessary. This position requires significant time working with care management clients through home visits. The Care Manager reports to a Care Management supervisor. The Care Manager works from a home office and will need to use a computer, provide her/his own internet service, cell phone and transportation / car. Department: The Seabury Care Manager is within the Care Management Program. The Seabury Care Management position is expected to be out in the field 75% to 85% of their time, averaging about 95 billable client service hours per month depending upon the part-time hours. Billable client hours include anything done for or on behalf of the client. The other percentage of time is typically spent on documentation and administrative time, including mandatory monthly case review and team meetings. Key Responsibilities: Completes in person client assessments, care plans and provides on-going monitoring as stated in each individual clients contract Inputs service notes into database for each client within 24-48 hours of contact with, or completion of work on behalf of client and maintain client files As requested, provides outreach and networking to inform the community of Care Management services As requested, assists other care managers with their cases Informs the Care Management team about new services and resources in the community via email and attendance at team meetings Attends networking events as requested. Provides weekend coverage of phones and emergencies on a rotating basis with other administrative staff and care managers, as well as rotating coverage of holidays. (6 times per year is average.) Provides emergency and vacation coverage for other staff Performs other duties as needed Minimum Qualifications: Masters degree-prepared social worker currently licensed in the District of Columbia and/or Maryland, with ability to maintain licenses (clinical license preferred), or masters degree in related field with accreditation from, and Professional membership in the Association of Aging Life Care Professionals. Preferred five years experience working with older adults and their caregivers, with solid references acknowledging skills and effectiveness. Working knowledge of Microsoft Office applications; ability to learn case management software, database, etc. Excellent oral, written and interpersonal communication skills; effective email and Internet skills. Possessing strong organizational skills, good record keeping habits, and ability to set priorities and meet goals. Solid knowledge and experience with aging issues and local resources, elderly clients, and trends in social work. Have means and ability to travel primarily within the District of Columbia and Montgomery County. (We also have clients in Prince Georges Counties, MD and Northern Virginia and occasionally in other surrounding areas.) Good problem solver who can analyze problems and make recommendations to solve them. Maintain liability insurance, valid drivers license and car insurance. Self-starter and leader. Essential Physical Functions: Ability to lift 20 pounds; ability to drive a vehicle (along with possession of a drivers license) and ability to sit for long periods of time. Flexible work from home options available.
    $49k-72k yearly est. 17d ago
  • Care Manager

    Sparrowell

    Remote patient care manager job

    Hello, how are you? Are you a LPN that is looking to improve the health of patients that have complex conditions? Do you live within a reasonable driving distance to St. Joseph, MO? Would you like to work from home and travel for the training/occasional meetings? If you answered yes to the above and have/are: Savvy with basic software/services such as email, word, excel, etc. Detail oriented to the point of annoying people because you pick up on things that others don't. Partial to helping people that are unappreciated, overlooked, and may not have any other types of support. A solid home/office environment that enables you to get the job done correctly whenever it needs to be done. Naturally competitive and want to win. YOU want to be the best and enjoy working with others who are the same. An active LPN license that is in good standing. ****1000 imaginary bonus points if you have long-term care, skilled nursing, assisted living, care management, or other experience working with patients who have chronic conditions.**** At SparroWell, we want to win by helping others get the best care possible. Our awesome team works with physicians, nurse practitioners, and other clinical team members that specialize in taking care of people with chronic illnesses. Our advanced care team also supports patients, families, as well as their caregivers to provide additional resources whenever needed. On any given day, our team is coordinating care, reviewing medications, auditing charts like a BOSS, collaborating with medical providers, and ultimately making a difference in the lives of patients we serve. We work from home but do occasionally meet in person for meetings and training on the latest requirements/guidelines. Go ahead, start the conversation by sending us your resume today. We will consider all applicants even though we prefer to work with nurses that have long-term care or post-acute experience. If you would like to learn more about our company, please visit us at **************************** Thank you for reviewing our opportunity and we look forward to hearing from you.
    $43k-74k yearly est. 60d+ ago
  • Care Manager

    Wealthy Group of Companies

    Remote patient care manager job

    We are a rapidly growing healthcare organization dedicated to supporting patients living with chronic conditions. Our mission is to deliver personalized, high-quality care that empowers individuals to take control of their health with confidence. Through a fully remote model, our Care Managers guide patients through their care journeys-educating, advocating, and coordinating support that leads to better outcomes and smoother day-to-day management. We're looking for a motivated Care Manager who is eager to apply their medical knowledge in a hands-on, patient-facing role. This position is ideal for someone with a healthcare diploma, training, or any form of medical education or clinical exposure who wants to put that foundation to meaningful use. You'll act as the central point of contact for patients, helping them understand their conditions, navigate care plans, and stay on track with treatment while working alongside providers, social workers, and community partners. Key Responsibilities: Monitor and coordinate care plans by tracking progress, adjusting interventions, and maintaining consistent patient support. Provide clear, accessible education about chronic conditions, treatment options, and lifestyle strategies. Coordinate appointments, follow-ups, and referrals, ensuring smooth connection to appropriate providers. Maintain accurate patient records, including health information, insurance details, and supporting documentation. Respond promptly and empathetically to patient questions, concerns, and urgent needs. Partner with care teams to develop, assess, and refine patient-centered interventions. Collaborate with behavioral health, disease management, home health, social work, and community organizations for holistic care. Ideal Qualities and Skills: Strong verbal and written communication skills and the ability to simplify medical information for patients. Fluency in Spanish (spoken and written), with the ability to support Spanish-speaking patients and families. Solid problem-solving instincts and a proactive approach to anticipating patient needs. Organized, detail-oriented, and reliable in managing patient caseloads and documentation. Comfortable prioritizing tasks and managing time effectively in a remote environment. Collaborative mindset with genuine care for patient well-being. Healthcare diploma or equivalent preferred. Any level of medical or healthcare experience-clinical rotations, internships, coursework, or similar-is welcomed. Compensation: Competitive hourly rate of $15-$20 per hour, based on experience and qualifications (Full Time). A supportive remote environment with opportunities for professional growth and development. Fully Remote opportunity.
    $15-20 hourly Auto-Apply 60d+ ago
  • Care Manager - KY

    Right Medical Staffing

    Remote patient care manager job

    This position consists of weekly in-person Care Management visits with the client, coordination with PCP and telephonic contact to ensure adherence to treatment plan. Also must be available to answer questions that the client may have between visits. During the visit CM will gather information and educate the patient on his or her disease management, medication administration, and home safety in order to the client remain safely at home. CM will assist patient and/or family member to connect with other needed resources such as meals, transportation to PCP, and insuring that all prescribed medications are in the home. At all times the Director of Healthcare Operations is available as a resource to CM. Requirements Must have at least 1 year verifiable experience as a RN, LPN or Social Worker Must have an active professional license in your state. Must have a good driving record, auto insurance, a reliable vehicle Must have internet access for visit and assessment logging Must be a dependable person The applicant must not have Disciplinary Actions against their professional license or be listed in the List of Excluded Individuals/Entities Search Responsibilities The RN, LPN or Social Worker will also be required to enter all assessment and visit information into the online system within 24 hours of the visit. Upon hire and prior to the first visit, a short online training session and webinar will need to be completed. You will be required to visit the client once a week, 4 times a month on going. Flexible schedule. Work from home.
    $51k-92k yearly est. 60d+ ago
  • Geriatric Care Manager

    Metrowest Eldercare Management

    Remote patient care manager job

    Benefits: Job you will love Fulfilling work Rewarding Career Supportive Environment Make a difference for your clients In Demand The Care Manager is responsible for providing quality professional care management services to all clients and their responsible parties. Our objective is to assist our clients in managing and navigating challenges in aging as well as Adults with physical and mental disabilities and providing the highest quality of life. This includes: Care Coordination Managing home health aides Medical oversight Interfacing with medical personnel Advocacy, information and referrals Qualifications: Professional and positive approach, commitment to customer service Self-motivated and work with own initiative Strong in building relationships, team player and able to communicate at all levels Recognizes industry trends and problem solves Respectful of company and client confidentiality; any violation of company or client confidence is immediate grounds for dismissal. Personalized and compassionate service - focusing on the individual client's wants and needs. Ability to provide non-directive guidance and facilitate constructive relationships. Ability to ensure inappropriate placements, duplication of services, and unnecessary hospitalizations are avoided. Manage time efficiently. Ability to provide coordinated communication between family members, doctors and other professionals, and service providers. This is a remote position. Aging Life Care Professionals offer a holistic, client-centered approach to caring for older adults or others facing ongoing health challenges. Working with families, the expertise of Aging Life Care Professionals provides the answers at a time of uncertainty. Their guidance leads families to the actions and decisions that ensure quality care and an optimal life for those they love, thus reducing worry, stress and time off of work for family caregivers through: Assessment and monitoring Planning and problem-solving Education and advocacy Family caregiver coaching This business is independently owned and operated. Your application will go directly to the business, and all hiring decisions will be made by the management. All inquiries about employment at this business should be made directly and not to Aging Life Care Association.
    $69k-124k yearly est. Auto-Apply 60d+ ago
  • Care Manager - Part-Time

    Grace House 3.9company rating

    Patient care manager job in Silver Spring, MD

    This is an essential position which directly impacts the quality of life of each resident. Responsibilities include but are not limited to delivering personal care to residents, serving meals and snacks, assisting with activities and housekeeping as assigned. Care Manager focuses on maintaining an environment for socialization and independence. All actions must display respect for residents, family members and staff. Responsibilities : - Ensure that the attainment of Victory Housing Mission Statement takes precedence over all decisions and actions. - Adhere to all Victory Housing policies and procedures, COMAR 10.07.14 regulations as well as County, State and Federal guidelines including by limited to DOH, CDC, CMS and OSHA. - At all times, implement universal precautions and infectious disease control protocols. Wears assigned PPE appropriately per policy and as requested. - Complete all assigned training including initial orientation, COMAR 10.07.14 requirements, monthly in-services, HIPAA, VHI required personal care and skills modules. Participates in required safety and disaster drills as assigned and mandated. - Provide personal care needs, emotional support, and social stimulation to residents. - Utilize Eldermark platform to adhere to assigned resident service delivery and daily tasks. Document completion of tasks utilizing assigned IPAD. - Assist residents according to ISP and Care Tracker. All care is to be delivered unique to each resident, accounting for their preferences, abilities, and expectations. Services include but not limited to, the following: - Shower/Bath as assigned - Dress, or assist with dressing (or undressing), using clean clothing - Brush hair; apply make- up - Brush teeth; clean dentures - Assist with shaving - Assist with toileting and remind, as needed - Assist Resident with making bed or make the bed for them, if necessary, daily - Perform housekeeping tasks in the resident's suite as needed, i.e., emptying trash, cleaning toilet or sink, putting clothes away, etc. Be sure the room is tidy and the floors are clutter free. - Toilet all residents as assigned and/or needed. Indicate in Eldermark the completion of each toileting task. Document any unusual behavior in the Progress Notes and notify the Health, Wellness RN/LPN/Coordinator. - Serve meals in the dining room with the utmost attention to hospitality and customer service. If required, deliver meals on a well-appointed tray to resident in their suite. Responsibilities in the dining room include: - Wheelchairs are not permitted in dining room. Residents are to be walked to dining room table and assisted into their chair. - Set tables according to posted diagram. Make sure all condiments, butter, creamers, jellies are on each table. - Have beverage stand prepared and ready to pour - Have tray stands strategically placed in the dining room and ready to serve from per Victory Housing policies and procedures - Check to guarantee all residents are in dining room prior to starting meal service; locate and assist residents to dining room as necessary. - Assist in serving meals according to serving pattern or assigned tables. Greet residents and request their choice and portion size for the meal. - All meals are to be served at safe and allowable temperature, covered and in compliance with safe food handling practices. - Be available to bring seconds if requested or to assist with individual needs such as cutting of meat. - Offer beverage refills throughout each meal. Hydration is critical. - Clear dishes as residents finish each course. - Offer diabetic desserts if appropriate. - Assist with clean-up after meals: - Vacuum, sweep or mop the dining room based on floor type within 30 minutes of last resident in dining room - Clean chairs after each seating - Maintain and Restock Victory Drink, Snack and Laugh Station - Check station every two (2) hours - Clean/Sanitize as needed - Bring dirty cups, glasses, and plates to the kitchen every two (2) hours - Remove trash as needed - Prepare coffee and tea so that it is always available for residents and guests. - Always have available the assigned fresh snack. - Always have clean glasses and plates available. - Announce to residents and gather them for all activities. Create a fun and exciting environment fostering participation. Bring residents that need assistance to activities. - Lead and participate in daily activities as assigned, encourage Residents to participate in activities. - Answer help and call bells within 3 minutes maximum and take appropriate action. - Assist in answering incoming telephone calls in a professional manner and write down a message with all important details (name, phone number and nature of inquiry). - When applicable, place soiled clothing in laundry bag. Wash any clothing that needs immediate attention. - Assist residents with physical support as needed. This may include assisting with ambulation, assisting from the floor after a fall, assisting from the bed or bath (or shower), assisting onto or off the toilet, assisting residents to evacuate during an emergency, etc. Note, wheelchairs are to be used on a limited basis as directed by PT/OT. Victory Housing embraces independence and dignity, not teaching dependence for convenience and time saving measures. - Document legibly in English appropriate information in Communication Log. Read and certify by signing and dating, the Communication Log before each shift commences. - Perform individualized one on one activities and services for Residents as assigned and as time allows such as reading, writing letters, etc. - Teach and encourage self-care and independence whenever possible in coordination and direction by the Health, Wellness, Delegating RN/LPN/Coordinator. - Provide encouragement for social interaction with other Residents, family members, or staff. - Perform special duties as assigned such as cleaning laundry rooms, storage closets, etc. - Ensure a safe environment by following safety procedures for: - lifting and transferring - smoking - fire and disaster - report of unsafe and/or unsanitary conditions - completing accident reports when appropriate - storage of chemicals - following proper infection control techniques - assisting housekeeping personnel as needed - reporting any equipment malfunction to appropriate party. - Maintain good public relations through positive and professional attitude at all times. - Work closely with your co-workers to support the team. Maintain a happy and supportive atmosphere through music, smiles and a helping hand. - Perform other tasks as assigned by supervisor. - Attend monthly Staff Meetings and scheduled training sessions. Job Qualifications: One year of experience in caring for geriatric residents. Training and experience as a certified nurse aide preferred. Team player with good communication skills, caring attitude and genuine concern for seniors required. Must speak, read, and write in English. Must be current on all vaccinations including COVID- 19 and receive CDC recommended booster doses.
    $36k-65k yearly est. 30d ago
  • Care Manager (McDowell County, NC)

    Vaya Health 3.7company rating

    Remote patient care manager job

    LOCATION: Remote - must live in or near McDowell County, North Carolina. The person in this position must maintain residency in North Carolina or within 40 miles of the North Carolina border. This position requires travel. GENERAL STATEMENT OF JOB The Care Manager is responsible for providing proactive intervention and coordination of care to eligible Vaya Health members and recipients (“members”) to ensure that these individuals receive appropriate assessment and services. The Care Manager works with the member and care team to alleviate inappropriate levels of care or care gaps through assessment, multidisciplinary team care planning, linkage and/or coordination of services needed by the member across the MH, SU, intellectual/ developmental disability (“I/DD”), traumatic brain injury (“TBI”) physical health, pharmacy, long-term services and supports (“LTSS”) and unmet health-related resource needs networks. Care Managers support and may provide transition planning assistance to state, and community hospitals and residential facilities and track individuals discharged from facility settings to ensure they follow up with aftercare services and receive needed assistance to prevent further hospitalization. This is a mobile position with work done in a variety of locations, including members' home communities. The Care Manager also works with other Vaya staff, members, relatives, caregivers/ natural supports, providers, and community stakeholders. As further described below, essential job functions of the Care Manager include, but may not be limited to: Utilization of and proficiency with Vaya's Care Management software platform/ administrative health record (“AHR”) Outreach and engagement Compliance with HIPAA requirements, including Authorization for Release of Information (“ROI”) practices Performing Health Risk Assessments (HRA): a comprehensive bio-psycho-social assessment addressing social determinants of health, mental health history and needs, physical health history and needs, activities of daily living, access to resources, and other areas to ensure a whole person approach to care Adherence to Medication List and Continuity of Care processes Participation in interdisciplinary care team meetings, comprehensive care planning, and ongoing care management Transitional Care Management Diversion from institutional placement This position is required to meet NC Residency requirements as defined by the NC Department of Health and Human Services (“NCDHHS” or “Department”). This position is required to live in or near the counties served to effectively deliver in-person contacts with members and their care teams. ESSENTIAL JOB FUNCTIONS Assessment, Care Planning, and Interdisciplinary Care Team: Ensures identification, assessment, and appropriate person-centered care planning for members. Links members with appropriate and necessary formal/ informal services and supports across all health domains (i.e., medical, and behavioral health home) Meets with members to conduct the HRA and gather information on their overall health, including behavioral health, developmental, medical, and social needs. Administer the PHQ-9, GAD, CRAFT, ACES, LOCUS/CALOCUS, and other screenings within their scope based on member's needs. The Care Manager uses these screenings to provide specific education and self-management strategies as well as linkage to appropriate therapeutic supports. The assessment process includes reviewing and transcribing member's current medication and entering information into Vaya's Care Management platform, which triggers the creation of a multisource medication list that is shared back with prescribers to promote integrated care. Supports the care team in development of a person-centered care plan (“Care Plan”) to help define what is important to members for their health and prioritize goals that help them live the life they want in the community of their choice. Ensure the Care Plan includes specific services to address mental health, substance use, medical and social needs as well as personal goals Ensure the Care Plan includes all elements required by NCDHHS Use information collected in the assessment process to learn about member's needs and assist in care planning Ensure members of the care team are involved in the assessment as indicated by the member/LRP and that other available clinical information is reviewed and incorporated into the assessment as necessary Work with members to identify barriers and help resolve dissatisfaction with services or community-based interventions Reviews clinical assessments conducted by providers and partners with Care Manager - LP and Care Manager Embedded - LP for clinical consultation as needed to ensure all areas of the member's needs are addressed. Help members refine and formulate treatment goals, identifying interventions, measurements, and barriers to the goals Ensures that member/legally responsible person (“LRP”) is/are informed of available services, referral processes (e.g., requirements for specific service), etc. Provides information to member/LRP regarding their choice of service providers, ensuring objectivity in the process Works in an integrated care team including, but not limited to, an RN (Registered Nurse) and pharmacist along with the member to address needs and goals in the most effective way ensuring that member/LRP have the opportunity to decide who they want involved Supports and may facilitate care team meetings where member Care Plan is discussed and reviewed Solicits input from the care team and monitor progress Ensures that the assessment, Care Plan, and other relevant information is provided to the care team Reviews assessments conducted by providers and consults with clinical staff as needed to ensure all areas of the member's needs are addressed Updates Care Plans and Care Management assessment at a minimum of annually or when there is a significant life change for the member Supports and assists with education and referral to prevention and population health management programs. Works with the member/LRP and care team to ensure the development of a Care Management Crisis Plan for the member that is tailored to their needs and desires, which is separate and complementary to the behavioral health provider's crisis plan. Provides crisis intervention, coordination, and care management if needed while with members in the community. Supports Transitional Care Management responsibilities for members transitioning between levels of care Coordinates Diversion efforts for members at risk of requiring care in an institutional setting Consults with care management licensed professionals, care management supervisors, and other colleagues as needed to support effective and appropriate member care. Collaboration, Coordination, Documentation: Serves as a collaborative partner in identifying system barriers through work with community stakeholders. Manages and facilitates Child/Adult High-Risk Team meetings in collaboration with DSS, DJJ, CCNC, school systems, and other community stakeholders as appropriate. Works in partnership with other Vaya departments to identify and address gaps in services/ access to care within Vaya's catchment. Participates in cross-functional clinical and non-clinical meetings and other projects as needed/ requested to support the department and organization. Participates in routine multidisciplinary huddles including RN, Pharmacist, M.D. to present complex clinical case presentation and needs, providing support to other CMs (Care Manager) and receiving support and feedback regarding CM interventions for clients' medical, behavioral health, intellectual /developmental disability, medication, and other needs. Works with Care Manager - LP and Care Manager Embedded - LP in participating in other high risk multidisciplinary complex case staffing as needed to include Vaya CMO/ Deputy CMO, Utilization Management, Provider Network, and Care Management leadership to address barriers, identify need for specialized services to meet client needs within or outside the current behavioral health system. Monitors provision of services to informally measure quality of care delivered by providers and identify potential non-compliance with standards. Ensures the health and safety of members receiving care management, recognize and report critical incidents, and escalate concerns about health and safety to care management leadership as needed. Supports problem-solving and goal-oriented partnership with member/LRP, providers, and other stakeholders. Promotes member satisfaction through ongoing communication and timely follow-up on any concerns/issues. Supports and assists members/families on services and resources by using educational opportunities to present information. Verifies member's continuing eligibility for Medicaid, and proactively responds to a member's planned movement outside Vaya's catchment area to ensure changes in their Medicaid county of eligibility are addressed prior to any loss of service. Proactively and timely creates and monitors documentation within the AHR to ensure completeness, accuracy and follow through on care management tasks. Maintains electronic AHR compliance and quality according to Vaya policy. Works with Care Manager - LP and Care Manager Embedded - LP to ensure all clinical and non-clinical documentation (e.g. goals, plans, progress notes, etc.) meet all applicable federal, state, and Vaya requirements, including requirements within Vaya's contracts with NCDHHS. Participates in all required Vaya/ Care Management trainings and maintains all required training proficiencies. Other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES Ability to express ideas clearly/concisely and communicate in a highly effective manner Ability to drive and sit for extended periods of time (including in rural areas) Effective interpersonal skills and ability to represent Vaya in a professional manner Ability to initiate and build relationships with people in an open, friendly, and accepting manner Attention to detail and satisfactory organizational skills Ability to make prompt independent decisions based upon relevant facts. Well-developed capabilities in problem solving, negotiation, arbitration, and conflict resolution, including a high level of diplomacy and discretion to effectively negotiate and resolve issues with minimal assistance. A result and success-oriented mentality, conveying a sense of urgency and driving issues to closure Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change Thorough knowledge of standard office practices, procedures, equipment, and techniques and intermediate to advanced proficiency in Microsoft office products (Word, Excel, Power Point, Outlook, Teams, etc.), and Vaya systems, to include the care management platform, data analysis, and secondary research Understanding of the Diagnostic and Statistical Manual of Mental Disorders (current version) within their scope and have considerable knowledge of the MH/SU/IDD/TBI service array provided through the network of Vaya providers. Experience and knowledge of the NC Medicaid program, NC Medicaid Transformation, Tailored Plans, state-funded services, and accreditation requirements are preferred. Ability to complete and maintain all trainings and proficiencies required by Vaya, however delivered, including but not limited to the following: BH I/DD Tailored Plan eligibility and services Whole-person health and unmet resource needs (ACEs, trauma-informed care, cultural humility) Community integration (independent living skills; transition and diversion, supportive housing, employment, etc.) Components of Health Home Care Management (Health Home overview, working in a multidisciplinary care team, etc.) Health promotion (common physical comorbidities, self-management, use of IT, care planning, ongoing coordination) Other care management skills (transitional care management, motivational interviewing, person-centered needs assessment and care planning, etc.) Serving members with I/DD or TBI (understanding various I/DD and TBI diagnoses, HCBS, Accessing assistive technologies, etc.) Serving children (child-and family-centered teams, Understanding the “System of Care” approach) Serving pregnant and postpartum women with SUD or with SUD history Serving members with LTSS needs (Coordinating with supported employment resources Job functions with higher consequences of error may be identified, and proficiency demonstrated and measured through job simulation exercises administered by the supervisor where a minimum threshold is required of the position. EDUCATION & EXPERIENCE REQUIREMENTS Bachelor's degree required, preferably in a field related to health, psychology, sociology, social work, nursing or another relevant human services area. Serving members with BH conditions: Two (2) years of experience working directly with individuals with BH conditions Serving members with LTSS needs Two (2) years of prior Long-term Services and Supports (LTSS) and/or Home Community Based Services (HCBS) coordination, care delivery monitoring and care management experience. This experience may be concurrent with the two years of experience working directly with individuals with BH conditions, an I/DD, or a TBI, described above --If graduate of a college or university with a Bachelor's degree in Human Services, then incumbent must have two years of full-time accumulated experience in mental health with population served. --If graduate of a college or university with a Bachelor's degree is in field other than Human Services, then incumbent must have four years of full-time accumulated experience in mental health with population served. --If a graduate of a college or university with a Bachelor's Degree in Nursing and licensed as RN, then incumbent must have four years of full-time accumulated experience in mental health with population served. Experience can be before or after obtaining RN licensure. --If graduate of a college or university with a Master's level degree in Human Services, although only one year of experience is needed to reach QP status, the incumbent must still have at least two years of full-time accumulated experience in mental health with the population served *Must meet the criteria of being a North Carolina Qualified Professional with the population served in 10A NCAC 27G .0104 Licensure/Certification Required: If Incumbent has a Bachelor's degree in nursing and RN, incumbent must be licensed by the North Carolina Board of Nursing to practice in the State of North Carolina. Preferred work experience: Experience working directly with individuals with I/DD or TBI PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists, and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. Mental concentration is required in all aspects of work. Ability to drive and sit for extended periods of time (including in rural areas) RESIDENCY REQUIREMENT: The person in this position is required to reside in North Carolina or within 40 miles of the North Carolina border. SALARY: Depending on qualifications & experience of candidate. This position is non-exempt and is eligible for overtime compensation. DEADLINE FOR APPLICATION: Open Until Filled APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer.
    $35k-45k yearly est. Auto-Apply 41d ago
  • Geriatric Care Manager

    Corewood Care

    Patient care manager job in Bethesda, MD

    Job Description Corewood Care is a locally owned and operated Care Management and Home Care company. We are one of the few companies in the DMV that offer this integrated service to benefit older adults and their family members. As a team of dedicated professionals, we provide guidance, recommendations, and advocacy to clients and their families navigating the challenges of aging and/or disability. At Corewood Care Management, we are committed to improving our clients' quality of life and promoting safety. We are looking for an energetic and compassionate Social Worker (LCSW) or Nurse (RN) to join our team. We will consider a Master's degree in a related field with experience with older adults. Job Duties: Conduct an in-home or virtual in-home assessment for each new client and perform a comprehensive biopsychosocial assessment. Develop a care management (CM) "Plan of Care" in conjunction with Director of Care Management and the client/family. Create a "Recommendations Report" based on the client assessment, clients needs and wishes - present this to the client, family members and/or professionals. Make follow up home visits (in person or virtually) to the client to coordinate, implement, modify, & evaluate the Plan of Care activities and to assess safety, health or cognitive risks. Act as an advocate and liaison to medical providers & other health care team members. Escort and drive clients to physician appts & other appts as needed. Provide supportive counseling/family support/mediator services as needed. Provide assistance/guidance to (or interaction with) guardianship/conservatorship as needed. Provide collaboration/assistance with or for any fiduciary needs as needed. Job Qualifications: A sincere desire to serve older adults and help them maintain their dignity and independence. Current Registered Nurse License, Social Work License in the state of MD or DC, or Social Work Masters Decree strongly preferred. Masters' degree or license in nursing, gerontology, counseling, or therapy preferred. Experience in geriatrics, dementia, home health, hospice care and/or mental health strongly preferred. Experience/ willingness to conduct home visits wherever the client resides (COVID-19 exceptions) Maintain flexible schedule to meet client & family needs. Optional Certifications: CMC (Care Manager Certified) from the National Academy of Certified Care Managers C-ASWCM (Certified Advanced Social Work Case Manager) from the National Association of Social Workers C-SWCM (Certified Social Work Case Manager)- from the National Association of Social Workers Aging Life Care Association (ALCA) Membership We offer a competitive pay with benefits including health benefits, holiday leave, and 401K plan. You can also work from your home-based office. If you are interested in joining a dynamic team that celebrates and enhances older adults' lives, we would like to speak with you. Employment Status: Part time Rate: $60/ hr Benefits: 401(k) Flexible schedule Paid Sick Time Referral program Work Location: In person, commuting to clients in DMV area. Job Posted by ApplicantPro
    $60 hourly 7d ago
  • Acute Care Physical Therapy Supervisor

    Medstar Research Institute

    Patient care manager job in Washington, DC

    About the Job MedStar Health is looking for a Physical Therapy Supervisor Acute to join our team at MedStar Washington Hospital Center! As a Physical Therapy Supervisor Acute, you will provide physical therapy services to patients, including screening and evaluation, treatment planning, treatment implementation, treatment reassessment and revision, patient/client re-evaluation, discharge planning, and documentation. Assists in coordinating day-to-day operations in collaboration with leadership. Coordinates effective short-term scheduling and team member coverage. This individual is responsible for working with leadership to promote proper and efficient utilization of quality services. Participates in program development, expansion, and improvement with leadership and other team members. Helps develop and maintain systems to manage referrals and to communicate with key stakeholders. Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move! Primary Duties: * Provides evaluation and treatment services including review of pertinent historical information, performance of specific assessments, and determination of recommendations and documentation of results. Explains evaluation findings and treatment plan to patient and family and incorporates patient and family in the goals setting. Demonstrates proficiency in implementation of treatment protocols. Consults with other healthcare professionals as indicated. Documents change in a patient's condition. * Demonstrates autonomy in clinical practice and clinical reasoning is guided by analytical processes and evidence-based practice. Takes initiative in pursuing and directing continuing education for professional growth and competency for self and organization. Actively supports the department strategic plan and provides clinical development support to meet department needs. Promotes excellent customer experience and great access. Demonstrates a professional commitment to provide frictionless patient access to care through flexibility, adaptability, creativity, and actions/behaviors that display empathy in our patient consumer driven environment. Participates in team removal of barriers to access. * Coordinates day-to-day operations at the direction of leadership. Including assisting with the coordination of daily staffing and patient scheduling, working with team members to meet productivity expectations and service demands, participating in utilization and peer review activities, and assists with ongoing feedback to team members regarding observed performance and talents to facilitate goal achievement. Assists with performance appraisals and completes them promptly. Assists in the selecting, training, orienting of staff as directed by leadership. * Participates in department, service-line, and discipline specific decision making and problem solving as it impacts patient care. Identifies opportunities for process improvement, need for task force development, development of special project, or implementation of evidence-based practice. Collects and monitors data to ensure quality outcomes. Assists with development and review of clinical policies under guidance of leadership. * Participates in program development, expansion, and improvement with leadership and other team members. Catalyzes communication and collaboration with physicians, and other program/service stakeholders, across the care continuum as applicable. Actively participates on teams/committees to promote the goals of the service line. Coordinates community and MedStar outreach and formal marketing initiatives to expand potential patient and referrer awareness of programs and services. Assist with the initiative in developing and managing referrals. Qualifications: * Bachelor's, Master's, or Doctoral degree from an accredited school of Physical Therapy. * Physical Therapist licensure in Maryland, District of Columbia (DC), and/or Virginia deemed necessary for your specific location(s). * CPR (Cardiac Pulmonary Resuscitation). * 3-4 years clinical experience in a rehabilitation setting with demonstrated expertise preferred. This position has a hiring range of USD $89,065.00 - USD $162,801.00 /Yr. MedStar Health is looking for a Physical Therapy Supervisor Acute to join our team at MedStar Washington Hospital Center! As a Physical Therapy Supervisor Acute, you will provide physical therapy services to patients, including screening and evaluation, treatment planning, treatment implementation, treatment reassessment and revision, patient/client re-evaluation, discharge planning, and documentation. Assists in coordinating day-to-day operations in collaboration with leadership. Coordinates effective short-term scheduling and team member coverage. This individual is responsible for working with leadership to promote proper and efficient utilization of quality services. Participates in program development, expansion, and improvement with leadership and other team members. Helps develop and maintain systems to manage referrals and to communicate with key stakeholders. Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move! Primary Duties: * Provides evaluation and treatment services including review of pertinent historical information, performance of specific assessments, and determination of recommendations and documentation of results. Explains evaluation findings and treatment plan to patient and family and incorporates patient and family in the goals setting. Demonstrates proficiency in implementation of treatment protocols. Consults with other healthcare professionals as indicated. Documents change in a patient's condition. * Demonstrates autonomy in clinical practice and clinical reasoning is guided by analytical processes and evidence-based practice. Takes initiative in pursuing and directing continuing education for professional growth and competency for self and organization. Actively supports the department strategic plan and provides clinical development support to meet department needs. Promotes excellent customer experience and great access. Demonstrates a professional commitment to provide frictionless patient access to care through flexibility, adaptability, creativity, and actions/behaviors that display empathy in our patient consumer driven environment. Participates in team removal of barriers to access. * Coordinates day-to-day operations at the direction of leadership. Including assisting with the coordination of daily staffing and patient scheduling, working with team members to meet productivity expectations and service demands, participating in utilization and peer review activities, and assists with ongoing feedback to team members regarding observed performance and talents to facilitate goal achievement. Assists with performance appraisals and completes them promptly. Assists in the selecting, training, orienting of staff as directed by leadership. * Participates in department, service-line, and discipline specific decision making and problem solving as it impacts patient care. Identifies opportunities for process improvement, need for task force development, development of special project, or implementation of evidence-based practice. Collects and monitors data to ensure quality outcomes. Assists with development and review of clinical policies under guidance of leadership. * Participates in program development, expansion, and improvement with leadership and other team members. Catalyzes communication and collaboration with physicians, and other program/service stakeholders, across the care continuum as applicable. Actively participates on teams/committees to promote the goals of the service line. Coordinates community and MedStar outreach and formal marketing initiatives to expand potential patient and referrer awareness of programs and services. Assist with the initiative in developing and managing referrals. Qualifications: * Bachelor's, Master's, or Doctoral degree from an accredited school of Physical Therapy. * Physical Therapist licensure in Maryland, District of Columbia (DC), and/or Virginia deemed necessary for your specific location(s). * CPR (Cardiac Pulmonary Resuscitation). * 3-4 years clinical experience in a rehabilitation setting with demonstrated expertise preferred.
    $89.1k-162.8k yearly 23d ago

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