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Care Manager (CNA) - Memory Care

Kensington Senior Living, LLC
Reston, VA
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Job Description: Care Manager- Memory Care

Department: Memory Care

Supervisor: Director of Memory Care

Employment Status: Hourly Full or Part Time

Summary:

The Care Manager- Memory Care provides direct care to residents in the Memory Care neighborhood including activities of daily living, therapeutic activities programs, and restorative programs. Assistance may be total, partial, or stand by depending upon physical and cognitive ability of resident.

Duties and Responsibilities:

  • Assures the maximum quality of life for all residents by maintaining privacy, accommodating individual preference, promoting independence, encouraging and assisting participation in community activities and events, and communicating respectfully at all times.
  • Assists residents in and out of bed and chair/wheelchair with the correct use of the transfer techniques if required. Depending on residents' weight and physical abilities, may require the assistance of another aide or the use of a mechanical lift to move the resident. If resident is unable to reposition self, provide assistance to turn and reposition resident intermittently.
  • Assists residents in bathing as assigned. Monitor hygiene continuously and assist as needed to ensure that residents and their clothing are clean.
  • Assists in personal grooming of residents including brushing hair, brushing teeth, trimming fingernails and toenails, and assists residents in dressing or undressing. Folds or hangs clean clothing items and places soiled items in hamper.
  • Removes soiled bedding and replaces with clean linens as needed.
  • Assists residents in using bathroom and perineal care. May be required to provide, remove and clean bedpans, urinals catheter bags, and bedside commodes.
  • Assists residents to dining area for meals or provides meals in room as required. Assists in delivery dining service to residents and documenting intake of nourishment as needed. Serves in-between meal nourishment and assists as needed. Records amount eaten by residents as needed.
  • Assists in maintaining cleanliness, condition, and supplies in resident suites by observing and reporting housekeeping and maintenance needs and obtaining care supplies from the community or family as needed.
  • Maintains all work and service areas in clean and orderly condition.
  • Assists in maintaining resident records. Documents assistance provided to residents at the end of each shift. Communicates all changes and unusual observation concerning residents physical and psychosocial functioning.
  • Attends training courses and participates in other professional development activities as required.
  • Report any suspicion or evidence of elder abuse, mistreatment or neglect as outlined in Human Resources Policies.
  • Knowledge and Skill:

  • Must be kind, caring, and possess a genuine desire to work with seniors.
  • Must have excellent verbal skills and communication abilities.
  • Ability to work effectively within a team based environment.
  • Strong time management and organizational skills.
  • Ability to effectively present information and respond to questions from managers, clients, customers, and families.
  • Ability to calculate figures related to amounts such as percentages and area.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Qualifications:

  • Must be able to clearly and proficiently communicate with people of all ages and abilities, displaying consideration of their rights and sensitivities, while maintaining an energetic, positive attitude.
  • Must be able to read and write English, and follow verbal and written instructions.
  • Must maintain a clean and well-groomed appearance and follow the dress code as outlined in the employee handbook.
  • Ability to work flexible hours including weekends and evenings.
  • Be in good health, and physically and mentally capable of performing assigned tasks.
  • Demonstrates freedom from pulmonary tuberculosis by a health screening performed by a physician not more than (6) months prior to or (7) days after employment
  • Must be cleared in a criminal background check administered in the state of Virginia.
  • High school diploma or equivalent is required.
  • Nurse Aide Certification or equivalent is required.
  • Must be at least 18 years of age unless certified in Virginia as a Nurse Aide
  • One (1) year of experience working as a Certified Nurse Assistant including some medical/surgical or home care experience and awareness of the needs of geriatric residents.
  • Mental and Physical Requirements:

  • While performing the duties of this job, the team member is regularly required to talk and hear. Specific vision abilities required by this job include close vision and the ability to adjust focus.
  • The team member regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms above, below and at shoulder height.
  • The team member frequently lifts and/or moves up to 25 pounds. Must be able to push a minimum of 200 pounds and be able to push such weight a minimum distance of 200 feet.
  • May be necessary to assist in the evacuation of residents during an emergency.
  • Work area may be subject to noise, distractions, and interruptions. Ability to remain calm and positive in stressful situations.
  • The COVID-19 vaccine is a condition of employment.


  • 9d ago
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    Patient Care Manager - RN

    Promedica Senior Care
    Aspen Hill, MD
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    Heartland Hospice offers;

    * RN Student Loan Repayment Program
    * Student Loan Forgiveness Program
    * Competitive Salary
    * Full Benefits
    * Retirement Plans

    And Much more!

    The Patient Care Manager is responsible for the supervision, orientation, instruction and on-going evaluation of all patient care staff who are engaged in the delivery of care. The Patient Care Manager assures compliance with agency policies and procedures, state and federal laws, regulations and accreditation standards.

    In return for your expertise, you'll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare.

    Location

    4673 - Heartland Hospice - Serving Central Maryland - Baltimore Metro Area

    Educational Requirements

    Currently licensed as a Registered Nurse (RN) in good standing with the State Board in which he/she practices.

    Position Requirements

    Minimum of one year experience in home health care, or hospice nursing preferred, may be specified by state.

    Previous management or supervisory experience preferred.

    Working knowledge of Home Care or Hospice Conditions of Participation
    New
    4d ago
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    Care Manager

    Medstar Research Institute
    Silver Spring, MD
    Job Summary Functions as a core member of a collaborative care team that involves the patient#s primary care provider, psychiatric consultant, and other mental health providers. The Care Manager is responsible for coordinating and supporting mental health care within the care setting and for coordinating referrals to clinically indicated services outside the care site. Minimum Qualifications Education/Training Masters degree in Psychology, Social Work or related field. BSN or LPN with mental health training/certification may be substituted. Experience 2 years of related experience in a similar care model is preferred. Experiencing working with patients who have co-occurring mental health, substance abuse and physical health problems. Must have experience with screening for common mental health and/or substance use disorders# patient assessments and treatment planning. License/Certification/Registration LCSW-C (Licensed Certified Social Worker-Clinical), LMSW (Licensed Masters Social Work) or LCPC (Licensed Clinical Professional Counselor). BSN or LPN with mental health training/certification accepted. PhD in Psychology may be substituted. Knowledge, Skills # Abilities Strong communication skills, demonstrated ability to collaborate effectively in team setting. Ability to effectively engage patients in a therapeutic relationship. Working knowledge of differential diagnosis of common mental health and/or substance use disorders.). Knowledge of psychopharmacology for common mental health disorders. Basic computer skills preferred. Primary Duties and Responsibilities Completes relapse prevention plan with patients who are in remission. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations. Documents patient progress and treatment recommendations in the registry so they can be easily shared with PCPs, psychiatric consultant and other treating providers. Facilitates patient engagement and follow-up care. Tracks patient follow-up and clinical outcomes. Documents encounters in a registry and uses the system to identify and re-engage patients. Facilitates referrals for clinically indicated services outside the primary care clinic such as social services, housing assistance, vocational rehabilitation, mental health specialty care or substance abuse treatment. Facilitates treatment plan changes for patients who are not improving as expected in consultation with PCP and psychiatric consultant. This may include changes in medications or psychosocial treatments with appropriate referrals for additional services. Monitors patients in person or by phone for changes in clinical symptoms, treatment side effects or complications. Participates in regularly scheduled caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient#s primary care provider. Consultations will focus on patients new to treatment or those who are not improving as expected. Performs other duties as assigned. Provides brief interventions using evidence-based techniques such as Behavioral Activation, Problem-Solving treatment, Motivational interviewing or other treatments appropriate for primary care settings. Screens and assesses patients for common mental health and substance abuse disorders. Provides basic education and available treatment options. Provides referrals to evidence-based psychosocial treatments as clinically indicated. Supports and closely coordinates mental health care with the patient#s primary care provider and, when appropriate, other mental health providers.
    New
    4d ago

    Care Manager

    Sunrise Senior Living
    Rockville, MD
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    "It makes me feel good knowing that we make the residents lives better. We laugh with them, cry with them, sing and dance with them we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"
    - Sunrise Team Member At Sunrise, our Care Manager is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living and reminiscence neighborhoods.
    Responsibilities
    Responsibilities: - Build meaningful relationships with a specified number of seniors and their families as you provide assistance with activities of daily living, attend to individual care needs and get to know their unique preferences and personalities - Notify management of changes in condition and recommend adjustments in the level of care and service - Assist residents in life skills and other life enriching activities as indicated on their individual profile - Blends a variety of multi-sensory experiences into the resident's day - Participates in the development of the Individualized Service Plans (ISP) and monthly updates - Responsible for their designated group of residents during the shift, knows where their residents are and physically checks on them throughout the shift. - Partners with community team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations. - Responds to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards - Invite, Encourage, Assist (IEA) residents in life skills and other life enriching activities as indicated on ISP and demographic profile - Committed to serving our residents and guests through our Principles of Services Qualifications:
    - Dedication to and passion to serve seniors with excellent customer service skills
    - Positive attitude, the flexibility to perform various duties in service to the residents and the ability to work in a team environment are keys to success
    - High School diploma/GED accepted and may be required per state regulations
    - In states where appropriate, must maintain certifications
    - Must be at least 18 years of age
    - Previous experience working with seniors preferred
    - Ability to make choices, decisions and act in the resident s best interest
    - Possess written and verbal skills for effective communication and a level of understanding
    - Competent in organizational and time management skills
    - Demonstrate good judgment, problem solving and decision making skills Sunrise considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment with Sunrise are conditioned on completing and passing a background and drug test, participating in mandatory vaccine programs (e.g., Covid-19, Flu), participating in testing requirements (e.g. Covid-19, TB) and using designated PPE when required. Sunrise Senior Living offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. Team members may also be eligible to receive a bonus based on their position. Some leadership roles are eligible to receive annual bonuses. All team members have the potential to receive spot bonuses and other incentive awards.
    Qualifications
    Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. At Sunrise, you will

    Make a Difference Every Day
    We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community
    We care for residents and each other, and offer programs, rewards, and benefits to help you live your best. Ignite Your Potential
    You have the opportunity to grow both personally and professionally, and achieve your career goals.
    New
    1d ago
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    C-3 Care Manager (myNEXUS)

    Anthem, Inc.
    Reston, VA
    SCHEDULE: Full-time

    Your Talent. Our Vision. At my NEXUS, a proud member of the Anthem, Inc. family of companies, it's a powerful combination. It's the foundation upon which we're creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

    my NEXUS is a technology-driven, care and benefit management service that enables individuals to live healthier lives in their homes. Our proven clinical model connects individuals to intelligent care delivering independence at lower costs. To maximize health delivery, we consistently leverage our: Innovative Technologies, Advanced Clinical Expertise, and Proprietary Network Engagement Platform. We are continuously pioneering ways to optimize health resources for our clients and their customers. Through our proprietary network management and engagement programs, we realize enhancements in quality, outcomes, and care effectiveness.

    Perform authorization activities for requested Home Health Services included as contracted services that meet eligibility and benefits coverage. Activities will focus on members identified as having complex care needs. Provide oversight to such members to determine if the member is receiving appropriate services. Collaborate with home care agency, ordering/following physician(s), and MyNEXUS Medical Director(s) to discuss member's current Plan of Care. Promote medically necessary and skilled services to ensure appropriate home care utilization. Refer member to health plan's case management program as necessary. Recognize member safety issues and advocate for care in an environment that optimizes member safety. Responsible for authorization determinations and sending written authorizations to referring physician and home health care provider. When necessary, requests additional clinical information from member's care providers. Refers requests that do not meet coverage guidelines criteria to Medical Director/Physician Review for a Level III Review. The care coordination component of the UM program is designed to identify and monitor delivery of home-based services in an efficient manner, responding to a member's total health needs and ensure the highest quality of continuity of care.
    Duties/Responsibilities

    + Develop coordinated, collaborative care plans with all involved providers.

    + Review Home based services for clinical appropriateness of the continued care.

    + Performs reviews electronically using the member's medical records and through discussion with home health agency staff.

    + Facilitates timely discharges from home care services and transfers to higher levels of care as appropriate.

    + Serve as information resource to patients, health care professionals, facilities, health plan representatives, care givers and family members.

    + Monitor cost-effective use of resources.

    + Refer requests that do not meet coverage guidelines criteria to my NEXUS Medical Director or Physician for a Level III Review.

    + Identifies themselves by name, title and company name on all telephone calls. Provides, upon request, information on specific UM requirements and processes.

    + Answers the telephone and responds to provider and member requests in a timely and polite manner.

    + Is responsible for authorizations to be completed and proactively escalates those cases that are at risk of not being completed within specified time frames as outlined in department policy.

    + Applies clinical judgment in conducting authorization review.

    + Distributes appropriate authorization letters to providers and members in compliance with department policies and time frames.

    + Follows process for acquiring additional clinical information/orders as needed for incomplete authorization requests.

    + Makes proactive outreaches to providers for clinical discussion.

    + Consults with Team Lead, Clinical Liaison, or my NEXUS Medical Director(s) if there are questions regarding the case meeting clinical criteria.

    + Handles all member and provider complaints appropriately and escalates complaints to department Team Lead or supervisor for further action and resolution.

    + Maintains and respects confidentiality of member's personal health information.

    + Responsible for accurate review and entry of authorization data into computerized database.

    + Collaborates with members of the Quality and Appeals teams when requested.

    + Recognizes member safety issues and advocates for care in an environment that optimizes member safety.

    + Knowledgeable of current Medicare and Medicaid requirements, necessity and justification requirements.

    + Maintains good rapport with physicians, providers, and health plan representatives.

    + Maintains a good working relationship both within the department and with other departments.

    + Consults other departments as appropriate to collaborate in member care and performance improvement activities.

    + Participates in performance improvement activities for department and CQI activities.

    + Accepts additional assignments willingly.

    Professional Responsibilities:

    + Adheres to dress code, appearance is neat and clean.

    + Completes annual education and licensure requirements.

    + Maintains member confidentiality at all times.

    + Reports to work on time and as scheduled, completes work within designated time.

    + Follows all company policies related to time records.

    + Completes in-services in a timely fashion.

    + Attends monthly/annual reviews and department in-services, as scheduled.

    + Attends at staff meetings as scheduled and reads all staff meeting minutes and other written documents as requested.

    + Represents the organization in a positive and professional manner.

    + Actively participates in performance improvement and continuous quality improvement (CQI) activities.

    + Complies with all organizational policies regarding ethical business practices.

    + Communicates and demonstrates the mission, ethics and goals of the facility, as well as the focus statement of the department.

    Required Skills/Abilities:

    + Basic computer knowledge such as Word and Excel.

    + Excellent customer service and follow-up skills

    + Ability to sit for long periods and read monitors.

    + Strong attention to detail

    Education and Experience:

    + Registered Nurse; minimum of 5 years of experience in a variety of health care settings

    + Home health experience strongly preferred

    + Home health management experience preferred

    + Current state registered nurse license.

    + Other specialty licenses or certifications preferred

    Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For , is ranked as one of the 2020 World's Most Admired Companies among health insurers by Fortune magazine, and a 2020 America's Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

    REQNUMBER: PS49968
    60d+ ago

    Manager, Care Navigation

    Adventist Healthcare
    Rockville, MD
    Shady Grove Medical Center

    If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

    As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

    The Manager, Care Navigation is responsible to operationalize the strategic plan for the department, ensuring collaboration with patients and their care team so that patients are navigated through the continuum of care, within the Adventist HealthCare system when possible. The manager will role model professionalism and exemplary standards of practice while mentoring, evaluation, and facilitating the professional growth of their team.

    Principle Duties and Responsibilities:

    * Supports departmental and organizational financial goals of minimizing

    potentially avoidable utilization and length of stay as well as reducing

    readmission rate

    * Leads team to ensure that delays to care are minimized and that effective

    discharge plans are developed to navigate patients to the most appropriate

    level of care in a timely manner

    * Ensures active participation in Interdisciplinary Rounds and other patient care

    conferences

    * Leads delivery of care provided by Care Navigation team to ensure that

    patients' needs are addressed, and that documentation meets standards

    * Implements the departmental strategic plan
    * Collaborates with Utilization Review leadership to understand trends of

    discharge barriers and denials

    * Facilitates the development of systems, processes and PI that drives optimal

    performance for the department.

    * Oversees and evaluates the performance of the Care Navigation team

    Required Qualifications:

    * Bachelor of Science in nursing required, Master's degree preferred

    3 - 5 years' experience in patient navigation, discharge planning, or care

    coordination

    * At least one year of prior leadership experience required
    * Maryland RN licensure
    * Licensed driver and able to operate a motor vehicle as well as maintain

    automobile insurance as directed by AHC

    At Adventist HealthCare our job is to care for you. We do this by offering:

    * Work life balance through non rotating shifts
    * Recognition and rewards for professional expertise
    * Free Employee parking
    * Competitive comprehensive benefit plans offered (including health, disability,

    PTO and 403B retirement plan with matching and 3 year vesting)

    * 100% Coverage for inpatient care - at Adventist HealthCare facilities
    * 100% Coverage for urgent care nationwide - after copay

    If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

    Join the Adventist HealthCare team today!

    Apply now to be considered or contact ABeasley@adventisthealthcare.com for more information.

    Work Schedule:

    Monday - Friday

    COVID-19 Vaccination

    Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if offered, may elect to be vaccinated at an designated Adventist HealthCare location.

    Tobacco and Drug Statement

    Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

    While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

    Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

    Equal Employment Opportunity

    Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

    Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

    Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.
    Easy Apply
    23d ago

    Care Manager

    Medstar Health
    Silver Spring, MD
    * Functions as a core member of a collaborative care team that involves the patient's primary care provider, psychiatric consultant, and other mental health providers. The Care Manager is responsible for coordinating and supporting mental health care within the care setting and for coordinating referrals to clinically indicated services outside the care site.
    * Minimum Qualifications
    * Education/Training
    * Masters degree in Psychology, Social Work or related field. BSN or LPN with mental health training/certification may be substituted.

    * Experience
    * 2 years of related experience in a similar care model is preferred. Experiencing working with patients who have co-occurring mental health, substance abuse and physical health problems. Must have experience with screening for common mental health and/or substance use disorders' patient assessments and treatment planning.

    * License/Certification/Registration
    * LCSW-C (Licensed Certified Social Worker-Clinical), LMSW (Licensed Masters Social Work) or LCPC (Licensed Clinical Professional Counselor). BSN or LPN with mental health training/certification accepted. PhD in Psychology may be substituted.

    * Knowledge, Skills & Abilities
    * Strong communication skills, demonstrated ability to collaborate effectively in team setting. Ability to effectively engage patients in a therapeutic relationship. Working knowledge of differential diagnosis of common mental health and/or substance use disorders.). Knowledge of psychopharmacology for common mental health disorders. Basic computer skills preferred.

    * Primary Duties and Responsibilities
    * Completes relapse prevention plan with patients who are in remission.

    * Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations.

    * Documents patient progress and treatment recommendations in the registry so they can be easily shared with PCPs, psychiatric consultant and other treating providers.

    * Facilitates patient engagement and follow-up care. Tracks patient follow-up and clinical outcomes. Documents encounters in a registry and uses the system to identify and re-engage patients.

    * Facilitates referrals for clinically indicated services outside the primary care clinic such as social services, housing assistance, vocational rehabilitation, mental health specialty care or substance abuse treatment.

    * Facilitates treatment plan changes for patients who are not improving as expected in consultation with PCP and psychiatric consultant. This may include changes in medications or psychosocial treatments with appropriate referrals for additional services.

    * Monitors patients in person or by phone for changes in clinical symptoms, treatment side effects or complications.

    * Participates in regularly scheduled caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's primary care provider. Consultations will focus on patients new to treatment or those who are not improving as expected.

    * Performs other duties as assigned.

    * Provides brief interventions using evidence-based techniques such as Behavioral Activation, Problem-Solving treatment, Motivational interviewing or other treatments appropriate for primary care settings.

    * Screens and assesses patients for common mental health and substance abuse disorders. Provides basic education and available treatment options. Provides referrals to evidence-based psychosocial treatments as clinically indicated.

    * Supports and closely coordinates mental health care with the patient's primary care provider and, when appropriate, other mental health providers.

    About MedStar Health

    MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.
    New
    5d ago

    Patient Care Manager - RN

    Promedica Health System
    Fairfax, VA
    HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy. The Patient Care Manager is responsible for the supervision, orientation, instruction and on-going evaluation of all patient care staff who are engaged in the delivery of care. The Patient Care Manager assures compliance with agency policies and procedures, state and federal laws, regulations and accreditation standards. In return for your expertise, you'll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare.
    4660 - Heartland Hospice - Serving Northern Virginia

    Minimum of one year experience in home health care, or hospice nursing preferred, may be specified by state.

    Previous management or supervisory experience preferred.

    Working knowledge of Home Care or Hospice Conditions of Participation

    Equal Opportunity Employer
    Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica Senior Care, please contact jobline@hcr-manorcare.com.
    42d ago

    Care Manager - Glen Burnie

    Johns Hopkins Medicine
    Rockville, MD
    Work Week: Full Time
    Weekend Work Required: No

    Date Posted: Sept. 17, 2021

    Join an amazing global healthcare organization!

    Excellent compensation package!

    Awesome benefits, including dependent tuition reimbursement!

    Requisition #: 413205

    Location: 750 East Pratt Street, Baltimore, MD 21202

    Shift:

    Full Time (40 hours)

    Day Shift; 8:00am - 5:00pm

    Exempt; Pay Grade: CL

    Position Summary:

    We are seeking a Care Manager for our Glen Burnie location. The Care Manager is an integral member of the primary care team, tasked with leading efforts to engage patients and coordinating care for high risk and high need patients with complex health care and social needs. The Care Manager, working alongside the primary care provider, proactively anticipates and coordinates care services across multiple providers and care settings and provides comprehensive self-management and health education for targeted member populations with chronic disease conditions or high cost specialty care. She/he demonstrates knowledge of complex care management core competencies, disease prognosis and outcomes, and is responsible for ensuring member goals are achieved within a specified time period based upon individual needs, reasonable expectations and well-documented outcomes.

    Education:

    * Bachelor's Degree from an accredited school of nursing/related field; or RN currently enrolled in a bachelors program with a documented plan for completion.
    * Equivalent experience may be substituted for a degree.
    * Bachelors degree in another healthcare related field such as occupational therapy, social work, psychology, or counseling with professional licensure or registration in a clinical field where required also accepted.

    Required Licensure, Certification, Etc.:

    * See Education. Certification in Care Management (CCM) preferred.

    Work Experience:

    * Minimum five (5) years clinical practice. Three (3) years of care management experience. Managed Care experience preferred. Current registered nurse licensure in the state of Maryland. Certification in case management (CCM) preferred.

    Knowledge/Skills:

    Knowledge: Demonstrated clinical expertise. Standards of medical practice. Knowledge of health care and managed care delivery systems. Insurance benefit structures and related legal/ medical issues. Quality improvement processes. Community resources. Clinical, satisfaction and financial outcomes.

    Skills: Ability to work in a dynamic, team-oriented environment and demonstrate positive relationship building. Effective verbal/ written communication. Ability to affect change. Ability to perform critical analysis, plan and organize effectively. Ability to promote member/family autonomy. Business acumen so that health benefits and member/provider satisfaction are maximized while solidifying the program's viability through cost effective intervention.

    Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

    Johns Hopkins Health System and its affiliates are drug-free workplace employers.
    28d ago

    Bilingual (Russian-English) Care Manager

    Jewish Social Services
    North Bethesda, MD
    Bilingual Care Manager

    General Overview:

    JSSA's Senior Services department has an immediate opening for a part-time, 20 hours per week, bilingual (Russian-English) Care Manager. Our Senior Services department is comprised of experienced professionals who provide full-service care management, advanced planning assistance, escorted transportation, socialization programming and kosher home-delivered meals. Additionally, JSSA is the provider of choice for Holocaust survivor services and family support. Our care management services include assessments, care coordination, referrals, advocacy and access to appropriate benefits. Our team works closely with contacts in the community, improving service delivery for our clients. The Senior Services Care Manager will carry a full caseload and will work with Holocaust survivors and seniors who are a part of a national pilot project.

    Position Qualifications:

    * Three years of experience with complex care management; preferably with an emphasis on aging

    * Demonstrated experience conducting in-home assessments, providing information and referrals to eldercare resources, and working with diverse populations

    * Successful candidates will be interested in working with a team

    * He/she will have the ability to clearly document all client interactions

    * Candidates must have reliable, independent transportation

    #SS

    The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D

    Other details

    * Pay Type Salary

    Apply Now

    * 6123 Montrose Rd, North Bethesda, MD 20852, USA
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    Based on recent jobs postings on Zippia, the average salary in the U.S. for a Patient Care Manager is $61,964 per year or $30 per hour. The highest paying Patient Care Manager jobs have a salary over $100,000 per year while the lowest paying Patient Care Manager jobs pay $38,000 per year

    Average Patient Care Manager Salary
    $61,000 yearly
    $30 hourly
    Updated October 22, 2021
    38000
    10 %
    61000
    Median
    100000
    90 %

    Highest Paying Cities For Patient Care Manager

    0 selections
    CityascdescAvg. salaryascdescHourly rateascdesc
    San Francisco, CA
    $94,776
    $45.57
    Islip, NY
    $87,154
    $41.90
    Egg Harbor, NJ
    $66,995
    $32.21
    Vancouver, WA
    $60,738
    $29.20
    Tempe, AZ
    $59,974
    $28.83
    Springfield, OR
    $58,946
    $28.34

    5 Common Career Paths For a Patient Care Manager

    Nursing Director

    A nursing director's role is to oversee and evaluate all nurse staff in a hospital or organization, ensuring their efficiency at providing care towards patients. A nursing director's responsibilities mainly revolve around administrative tasks such as coordinating with physicians and other consultants, producing reports, conducting assessments, managing the budget and expenditures, and resolving issues. Furthermore, a nursing director must keep and maintain accurate records, ensuring all procedures adhere to the highest health standards and aligns with the hospital's policies and regulations.

    Director Of Social Services

    A director of social services or social services director is an individual who works with the community to identify the suitable programs and services. Social services directors provide overall leadership for certain departments within organizations. Essentially, they take charge of the daily activities of a program or an organization. They perform as social services board secretary and executive officer. In nursing homes, the directors assess patients, develop care plans, and help patients adjust along with their respective families.

    Clinical Manager

    A clinical manager is responsible for monitoring medical procedures and administrative duties to ensure the smooth flow of operations in a healthcare facility. Clinical managers manage the facility's staffing needs, evaluate budget reports, assist healthcare professionals on administering medical duties, and develop strategic procedures to optimize treatments and maximize productivity. A clinical manager enforces strict sanitary and safety regulations for everyone's strict compliance. They also need to have excellent knowledge of the medical industry to promote medical processes and provide the highest quality care.

    Medical Manager

    A medical manager is a health care expert primarily in charge of overseeing a particular department or office, ensuring efficiency and smooth workflow. Their responsibilities typically revolve around performing administrative tasks such as arranging schedules and appointments, handling calls and correspondence, maintaining personal records of patients, updating medical histories, and liaising with insurance companies for updates and verification. There are also instances where they must produce progress reports, delegate tasks, and train new staff, all while adhering to the hospital's policies and regulations.

    Service Director

    A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.

    Illustrated Career Paths For a Patient Care Manager