Patient care representative part time jobs - 114 jobs
Instructor, Patient Access Specialist
Cuyahoga Community College (Tri-C 3.9
Cleveland, OH
Department: Health Industry Solutions Reports To: Program Manager, Health Industry Solutions Recruitment Type: External/Internal Employment Type: Part-Time Faculty Non-Union Work Schedule: hours depend on program needs
Job Description:
SUMMARY
Teaches a full range of skills and knowledge for the certificate program in Comprehensive Patient Access Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination.
ESSENTIAL FUNCTIONS
* Deliver a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist program
* Provide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environment
* Implement the approved healthcare training curriculum to enhance the learning experience of program participants
* Present well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of Patient Access and CHAA study guide) and school policies
* Monitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirements
* Identify and refer participants to supportive services when necessary to enhance student success
* Maintain up-to-date knowledge of current changes and trends in the healthcare industry
* Promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making
* Provide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projects
* Follow all College retention policies to ensure student attendance.
* Perform other duties as assigned.
REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
* Associate degree
* Minimum of 5 years' experience as a Patient Access Specialist or Patient Service Representative in a hospital setting
* Must possess CHAA or CHAM certifications
* Must be an approved proctor through NAHAM
* Prior classroom instruction and/or training experience in healthcare
KNOWLEDGE, SKILLS & ABILITIES
* Ability to instruct through remote and in-person delivery using platforms like Blackboard, virtual classrooms, and online Learning Management Systems
* Demonstrate intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
* Ability to respond appropriately to the needs of the community with sensitivity
* Ability to manage key metrics
* Must possess excellent oral and written communication skills
* Ability to multitask effectively in a fast-paced environment
* Credibility, presence, and excellent facilitation abilities are required
* Possess a thorough understanding of all College policies and actively participate in their implementation and enforcement
COMPETENCIES
CRITICAL COMPETENCIES
* Service Focus
* Communication
* Quality of Work
VERY IMPORTANT COMPETENCIES
* Time Utilization
* Collaboration
IMPORTANT COMPETENCIES
* Adaptability
* Continuous Improvement
PREFERRED QUALIFICATIONS
* Bachelor's Degree
* Demonstrated basic Blackboard skills (equivalent program)
* Demonstrated experience with online instruction.
* Professional presentation skills
* Active membership in the National Association of Healthcare Access Management
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
* The work is performed in a normal, professional office or technical lab environment;
* The work area is adequately lighted, heated and ventilated;
* Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
* Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
Special Note: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/ hour.
If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
$30 hourly 5d ago
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Hospital Based Bilingual Patient Advocate
Elevate Patient Financial Solution
Columbus, OH
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This part-time position is located 100% onsite at a hospital in Columbus, OH, with a Sunday-Wednesday 7:00a-2:30p or Monday-Thursday schedule from 7am-2:30pm. Holiday coverage is possible based on client needs.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked.
* Provide exceptional customer service at all times.
* Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
* Request home visits as needed to acquire documentation.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* All other duties as assigned
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* High School Diploma or GED preferred, except when required by our client.
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English.
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
* Ability to multitask
* Ability to function in a fast-paced environment
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
$30k-38k yearly est. 22d ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Columbus, OH
Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patientcare and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patientcare.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday through Saturday
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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$25k-32k yearly est. Auto-Apply 48d ago
Patient Access Specialist
Northeast Ohio Neighborhood 3.8
Cleveland, OH
Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties: Under the supervision of the Business Office Supervisor, the Patient Access Specialist is responsible for demonstrating independent judgment and discretion in the provision of quality patient services and support for clinical services, including; patient reception, service area reception, appointments, registration, collection of payments, service charges, telephone contacts, medical records, and referrals. The Patient Access Specialist provides administrative support to the health center. The Patient Access Specialist does not advise professional personnel, patients or any persons regarding medical issues. The Patient Access Specialist will apply well-developed customer service skills and be able to prioritize and manage individual assignments for the overall improvement of the registration process.
Education:
High School Graduate or equivalent;
Successful completion of advanced training when available.
Minimum Qualifications: 2 years of patient registration or related experience. Demonstrated knowledge and understanding of insurance plans/benefits and the verification processes. Must be able to identify and categorize each patient's age-specific grouping of needs such as, infant, adolescent, or geriatric patients. Working knowledge of HIPAA guidelines and Release of Information laws. Working knowledge of medical terminology. Ability to work as a team with technical professionals, management and medical professionals. Ability to work effectively independently and effectively solve problems.
Full-Time Work Schedule Hours
Day Shift: 8:30 A.M. to 5:30 P.M.
Afternoon/Evening/Weekend/Holiday/ Work Schedule Hours
Monday-Thursday: 12:00 P.M.-9:00 P.M.Friday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M. Holidays: 2:00 P.M.-9:00 P.M.
Part-Time Work Schedule Hours
Monday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M.Holidays: 2:00 P.M. to 9:00 P.M.
$32k-37k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator Part Time - Upstream Rehab at Beacon Ortho (Kenwood)
Upstream Rehabilitation Inc.
Cincinnati, OH
Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, is looking for a Part Time PatientCare Coordinator to join our team in Cincinnati, OH (Kenwood clinic) Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a PatientCare Coordinator?
* A PatientCare Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our PatientCare Coordinators have excellent customer service skills.
* PatientCare Coordinators learn new things - a lot! The PatientCare Coordinator multitasks in multiple computer programs each day.
A day in the life of a PatientCare Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
*
Position Summary:
The PatientCare Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$24k-38k yearly est. 13d ago
Social Work Patient Care Coordinator - 498081
University of Toledo 4.0
Toledo, OH
Title: Social Work PatientCare Coordinator
Department Org: Outcome Management Outpatient - 114160
Employee Classification: B6 - Unclass Part Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 1
Start Time: 0800 End Time: 1630
Posted Salary: $27.98 - $33.32
Float: True
Rotate: True
On Call: True
Travel: False
Weekend/Holiday: True
Job Description:
General Summary
• Responsible for improving the quality of patientcare as a member of the multidisciplinary patientcare team and responsible for identifying and facilitating the social work service needs of patients and families in the acute care and outpatient populations, including psycho-social assessment, information and referrals, high risk screening, crisis interventions, resolutions and early discharge planning.
• Facilitates the discharge planning process throughout the patient's continuum, functions to promote optimal clinical, financial, and satisfactory patient outcomes.
• Demonstrates professional interpersonal skills and effectively communicates with patients, families, physicians, other members of the patientcare team, and representatives from the community.
• Support change, challenge current health care delivery models and advocate for more efficient methods for the delivery of social work services.
• Provide medical specialty care coordination as assigned.
• Provide coverage of other Clinic Areas as assigned.
Minimum Qualifications:
Qualifications/Knowledge, Skills & Abilities (Indicate minimum required to qualify or perform this job.)
• State of Ohio, Licensed Social Worker (LSW) required.
• Master's Degree in Social Work required.
• Licensed Independent Social Worker preferred (LISW).
• Previous social work experience in a health care setting required.
• Competent in computer skills (Word, Excel, Internet and e-mail) required.
• Excellent written and verbal communication skills required.
• Must possess a high level of integrity in dealing with confidential data.
• Flexibility in daily assignment as needed.
• Adherence to principles of infection control as defined by risk assessment of the job.
• Weekend/holiday rotation.
Preferred Qualifications:
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
$28-33.3 hourly 60d+ ago
Patient Registration Spec - 500079
Utoledo Current Employee
Toledo, OH
Title: Patient Registration Spec
Department Org: Registration - 108820
Employee Classification: B2 - Classif'd Part Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 1
Start Time: 7AM End Time: 7PM
Posted Salary: 17.10
Float: True
Rotate: True
On Call: True
Travel: True
Weekend/Holiday: True
Job Description:
The Patient Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center.
Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data.
The Patient Registration Specialist is highly skilled and works at a fully cross-functional level.
Minimum Qualifications:
Education/experience/licensing:
1. High School diploma or equivalent required.
2. Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one of the following is required:
Registration Specialist.
Check-in/out Clerk-who enters patient demographic/insurance information in system (testing may be given).
Communication and other skills:
3. Must have working knowledge to operate a computer in a window-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently.
4. Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
5. Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service.
6. Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested.
Physical Requirements:
1) Visual acuity of 20/20 or corrected to 20/20 including color vision when applicable;
2) ability to hear with or without aides);
3) ability to orally communicate;
4) good manual dexterity;
5) ability to push, pull, roll, and transfer/lift 50 pounds occasionally; 6) ability to stand, walk frequently;
7) ability to bend, reach, stoop, kneel frequently;
8) ability to perform CPR (if required for position).
Occasional carrying of items weighing up to 30 pounds required.
Preferred Qualifications:
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
$29k-37k yearly est. 60d+ ago
Patient Access Representative Brunswick Rheumatology - Part Time
Uhhospitals
Brunswick, OH
Patient Access Representative Brunswick Rheumatology - Part Time - (260000A4) Description A Brief OverviewThe Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers.
They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information.
They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service.
They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule.
The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience.
What You Will DoChecking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments.
Assists patients with enrolling and utilizing MyChart.
Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances.
Assist with completion of various types of paperwork and forms.
Effectively work EPIC workques, worklist and inbasket messages.
Schedules referrals and follow-up visits.
Accurate and timely scanning of documents into EPICAdditional ResponsibilitiesFunctions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency.
Actively participates in UH emergency preparedness.
Maintains a clean and organized work area.
Will be cross-trained to perform other duties as assigned.
May be scheduled to work at off-sites.
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications EducationHigh School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience1+ years Customer Service (Required) 1+ years Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-BrunswickWork Locations: 4065 Center Road Suite 210 4065 Center Road Suite 210 Brunswick 44212Job: Administrative SupportOrganization: Specialty_Care_UHMSOSchedule: Part-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: Yes, 15 % of the TimeRemote Work: NoJob Posting: Jan 14, 2026, 6:50:18 PM
$29k-37k yearly est. Auto-Apply 5h ago
Part-Time Patient Experience Coordinator
Pinnacle Fertility Inc.
Canfield, OH
Job Description
About Us
Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at **************************
About the Role
The Patient Experience Coordinator plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. As a Patient Experience Coordinator, you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care.
We are seeking a Patient Experience Coordinator to join our dedicated team at Pinnacle Fertility- Ohio in Canfield, OH. This is a part-time, onsite position, working Monday, Wednesday, and Friday from 7:00AM -3:30PM.
Key Responsibilities
Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments.
Answer and manage incoming calls, schedule appointments, and provide support to clinical staff.
Maintain accurate patient records, process billing information, and collect copays.
Ensure the reception area is clean, organized, and welcoming for all visitors.
Room patients and ensure examination rooms are properly prepared after each patient visit.
Assist with additional projects and administrative duties as assigned.
Position Requirements
Education:
High school diploma or equivalent required.
Experience:
1 year of experience in a medical office, front desk, or customer service.
Skills:
Strong communication, organizational, and multitasking skills.
Proficiency with electronic medical records (EMR) and basic computer skills (Preferred).
Flexibility:
Must be willing to train for one week at our Akron location.
Compensation:
Hourly Rate: $18.50 - $20.00 per hour (final offers based on experience, skills, and qualifications).
Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we celebrate diversity and are committed to creating an inclusive environment for all team members. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.
$18.5-20 hourly 1d ago
Patient Care Coordinator
Cleartone Hearing Aid Services
Wooster, OH
Job DescriptionBenefits:
Training & development
Cleartone Hearing Aid Service in Wooster, OH is in search of a PatientCare Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community.
At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone.
Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success.
The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team!
Responsibilities include:
Warmly greeting patients and other visitors
Answering phones in a prompt and courteous manner
Outbound calling to current and prospective patients
Entering and updating all patient information including intake and insurance forms
Scheduling appointments
Receiving funds and processing payments
Maintaining excellent working relationships with patients, vendors, colleagues, etc.
Qualifications:
Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation.
Professional-level listening and problem-solving skills.
Strong ability to prioritize, multi-task and stay organized.
Must have consistent, punctual and reliable attendance.
At least 1 year of experience in a healthcare or office setting.
Minimum high school diploma.
Salary & Benefits:
Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment;
Paid holidays
Full-time employment with a regular schedule (Monday to Friday)
PatientCare Coordinator Front Office Staff Position
Cleartone Hearing Aid Service in Wooster, OH is in search of a PatientCare Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community.
At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone.
Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success.
The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our clients patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team!
Responsibilities include:
Warmly greeting patients and other visitors
Answering phones in a prompt and courteous manner
Outbound calling to current and prospective patients
Entering and updating all patient information including intake and insurance forms
Scheduling appointments
Receiving funds and processing payments
Maintaining excellent working relationships with patients, vendors, colleagues, etc.
Qualifications:
Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation.
Professional-level listening and problem-solving skills.
Strong ability to prioritize, multi-task and stay organized.
Must have consistent, punctual and reliable attendance.
At least 1 year of experience in a healthcare or office setting.
Minimum high school diploma.
Salary & Benefits:
Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment;
Paid holidays & PTO;
Part-time or full-time employment with a regular schedule (Monday to Friday)
$15.5-16.5 hourly 7d ago
Patient Care Coordinator (PCC) - Supervisor
Avita Health System 4.1
Ontario, OH
Join Our Team at Avita Health System - Avita Galion Hospital
Avita Health System is proud to serve the communities of Crawford and Richland counties through three hospitals and numerous clinic locations. Over the past few years, we've tripled in size, now employing over 2,200 team members and more than 160 physicians and advanced practitioners. Our mission is to deliver high-quality, compassionate care to the people who depend on us.
We're currently seeking a dedicated PatientCare Coordinator (PCC) to join our Nursing Administration Department at our Galion location.
Position Overview
Assesses, plans, implements and evaluates the nursing care of patients within the nursing units. Responsible for ensuring continuity of care of the patients between shifts by providing direct care as well as supervising the care given by nursing assistants, LPNs and supportive staff members. Participates in patient and family teaching. Maintains role as patient advocate with a focus on the organization's mission.
Qualifications
Required:
Current licensure as a Registered Nurse in the State of Ohio.
Current BLS, ACLS, PALS certifications.
Successful completion of Neonatal Resuscitation certification.
Two (2) or more years of previous nursing experience.
Preferred:
Previous management/supervisory experience.
Bachelor's degree in nursing (BSN).
Why Join the Avita Health System Team?
At Avita, we're committed to creating a supportive, inclusive, and empowering environment where every team member plays a vital role in delivering exceptional care to our communities. Whether you're on the front lines or behind the scenes, your work matters here.
What You Can Expect at Avita:
A collaborative and engaged workplace culture
Competitive wages and comprehensive benefits
Generous paid time off (PTO) to support work-life balance
Health, dental, and vision insurance options
403(b) retirement plans with up to 4% employer match
Paid parental leave
Pharmacy discounts for employees
Free on-site parking
Opportunities for professional growth and internal advancement
Recognition programs, including the DAISY Nursing Award for excellence
Join a team that values your contributions and supports your career journey every step of the way.
Job ID: #10716
Location: Avita Galion Hospital - Nursing Administration Department
Avita Health System is an
Equal Opportunity Employer.
7p-7a, part time.
$41k-50k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Dasco Home Medical Equipment 3.5
Wooster, OH
Requirements
REQUIRED EDUCATION AND/OR EXPERIENCE:
High School diploma or GED equivalent.
PREFERRED EDUCATION AND/OR EXPERIENCE:
Associate's degree in related field.
Six months' experience in healthcare/medical/insurance/DME customer service role
ADDITIONAL QUALIFICATIONS:
None.
COMPETENCIES:
Communication proficiency
Compliance
Customer service / client focus
Results driven
Stress management
POSITION TYPE/EXPECTED HOURS OF WORK:
The PatientCare Coordinator position is part-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.
SUPERVISORY RESPONSIBILITY:
This position has no supervisory role.
WORK ENVIRONMENT:
This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
TRAVEL:
Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO
#ind100
$20k-32k yearly est. 12d ago
Patient Registration Specialist - Urgent Care - Central
Promedica Children's Specialist
Toledo, OH
Department:
Urgent Care
Weekly Hours:
19.5
Status:
Part time
Shift:
Variable (United States of America)
As the Patient Registration Specialist at ProMedica Urgent Care, you will obtain patient information, validate insurance and receive/post payments.
You will help patients with general benefit and financial responsibility questions and post payments to patient accounts as appropriate. You will keep current knowledge of insurance requirements and maintain high attention to detail.
The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
REQUIREMENTS
High school diploma or equivalent
Must be able to read and speak the English language
PREFERRED REQUIREMENTS
Experience or basic knowledge of health insurance plans and medical terminology
ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.
Benefits:
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact ************************
Equal Opportunity Employer/Drug-Free Workplace
$26k-36k yearly est. Auto-Apply 2d ago
Patient Registration Clerk - Part Time, Variable
Hocking Valley Community Hospital 3.3
Logan, OH
Hocking Valley Community Hospital (HVCH) is looking for a Patient Registration Clerk to become part of our supportive and hardworking team.
Revenue Cycle Department - Part Time, Variable hours/days
The starting rate is $15.50/hr, firm.
Additional shift differential pay.
What We Offer
Flexible scheduling opportunities to help with work-life balance, burnout, and mental well-being.
Medical, Dental, and Vision insurance is paid in part by the hospital. Opt out, pay out option for full time employees.
Life/AD&D and Long-Term Disability are paid by the hospital.
Voluntary Life and Supplemental Insurance options such as Short-Term Disability, Cancer, Accident, etc.
Flexible Spending Accounts (Healthcare and Dependent Care) and Health Savings Accounts.
OPERS pension plan with a hospital contribution of 14% and optional Deferred Compensation for retirement.
Paid sick, vacation, and 11 paid holidays with carry-over and cash out options. Vacation can be used after 90 days of employment as it accrues.
Student Loan Forgiveness and Federal Tuition Grant Programs such as Public Service Loan Forgiveness eligibility.
Tuition/Education Reimbursement and our Grow Your Own Program to financially support employees in obtaining education/certifications/licenses while working at the hospital.
Tuition Discounts: Hocking College (50% discount on tuition), Mt. Carmel College of Nursing, Ohio Christian University, Chamberlain University, Walden University, Excelsior University, Purdue Global, Cincinnati University, and Grand Canyon University.
Brand new State-of-the-Art SIM Lab for advanced training and education.
Clinical Ladder/Residency program for nurses.
Employee Engagement Committee to bring wellness and fun back to healthcare.
Single location, free, and close parking - no dealing with taking shuttles to work!
Education, development, and career advancement opportunities.
Employee Assistance and Wellness Programs.
Our Desired Candidate Will Have
High School Diploma (or GED or High School Equivalence Certificate) strongly preferred.
One year previous medical office and patient registration experience strongly preferred.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
Computer literacy, good typing skills is necessary.
Knowledgeable of insurance providers is a plus.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Self-starter with the ability to adapt.
Excellent communication skills.
Ability to function as a team player.
Who We Are
Welcome to Hocking Valley Community Hospital, your trusted full-service critical access hospital located in the heart of beautiful Hocking Hills, Logan, Ohio. We are dedicated to providing exceptional care close to home, ensuring that our community has access to high-quality medical services without the need to travel far. Equipped with state-of-the-art equipment and technology, we deliver advanced medical treatments and diagnostic services to meet your healthcare needs.
Safety is our top priority, and we are committed to maintaining the highest standards for both patients and employees. Our friendly and compassionate team fosters an employee-first culture, as evidenced by our 4/5 rating on Indeed from current and past employees. We also rank in the top 20% in Wellbeing Scores, highlighting our commitment to the well-being of our staff. Our dedication to patientcare is reflected in our excellent patient satisfaction scores, as we proudly rank 10th out of 134 hospitals in Ohio. We have an employee satisfaction score of 88% for two years in a row! Visit our website at hvch.org to see why employees love working here and why we put employees first!
At Hocking Valley Community Hospital, we prioritize health and comfort, striving to make every visit a positive experience. Here, you have a name and a face, not just a number.
Not familiar with Hocking Hills? See our serene beauty and abundance of outdoor and family activities: *************************************
Applicants must be authorized to work in the U.S. without sponsorship, now or in the future.
Hocking Valley Community Hospital (HVCH) is an Equal Employment Opportunity Employer and as such we are committed to having a workforce that reflects diversity at all levels. Both applicants and employees are treated without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Hocking Valley Community Hospital has a zero tolerance substance policy, including any form of marijuana, and completes extensive drug screening on candidates and employees. We also conduct extensive background checks that adhere to the Ohio Revised Code for public hospitals. Please ask HR if you have any questions or concerns at ***********.
$15.5 hourly Easy Apply 32d ago
Medical Receptionist
American Family Care Harpers Point 3.8
Cincinnati, OH
Part-time Medical Receptionist Benefits/Perks
Great small business work environment
Flexible scheduling
Company OverviewAmerican Family Care (AFC) is a primary and urgent care company providing services seven days a week on a walk-in basis. Our new state-of-the-art center focuses on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. This location is equipped with an onsite lab and in-house x-ray capability. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$22k-27k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator
Optimal Eye Care
Centerville, OH
Job DescriptionFront Desk Coordinator - Join Our Friendly Optometry Team! Type: Full-Time (Part-Time opportunity available) Do you love helping people and making a great first impression? Are you someone who's always on time, organized, and takes pride in your work? Our small, privately owned optometry practice is looking for a Front Desk Coordinator who brings warmth, dependability, and attention to detail to everything they do.
We're not a big chain - we're a close-knit team that truly cares about our patients and each other. Our philosophy is simple: Provide the BEST patientcare. We go the extra mile to find a way to say
yes
to our patients, and we're looking for someone who shares that same mindset.
A Little About the Role
As the first person our patients see and speak with, you set the tone for their entire experience. We need someone who is:
Friendly, professional, and genuinely enjoys helping people
Reliable and punctual - our team depends on you being here!
Calm under pressure and able to multitask with a smile
Organized, accurate, and detail-oriented
A great communicator - in person and on the phone
Willing to learn and follow our systems (we do things a certain way because it works!)
What You'll Be Doing
Greeting patients and making them feel welcome
Answering phones and scheduling appointments
Checking patients in and out
Verifying insurance and processing payments
Keeping patient records organized and accurate
Helping wherever needed to keep the office running smoothly
What We Offer
We believe in rewarding great work and taking care of our team:
$17+ per hour, depending on performance and experience
Bonus program
Healthcare stipend if employer-sponsored insurance is needed
Free vision care for you and your immediate family
Free glasses
401(k) with employer contribution
Who We're Looking For
You're the kind of person who shows up, takes initiative, and always gives your best. You have a heart for helping people and want to be part of a practice that values kindness, consistency, and teamwork.
If this sounds like you, we'd love to meet you!
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$17 hourly 18d ago
Front Desk Coordinator
Dental Office
Lancaster, OH
Lancaster Pediatric Dentistry is seeking a Front Desk Coordinator to join our dedicated team of dental professionals. Our practice is recognized for offering the community a wide range of pediatric dental services utilizing state-of-the-art technology and a modern approach. The ideal candidate for this role possesses a keen eye for detail and thrives in a fast-paced environment. If this sounds like you, submit your application today!
Schedule
Open to full or part-time opportunities
Benefits
Medical, dental, vision, and life insurance
Short and long-term disability options
PTO and paid holidays
401(k) options
Qualifications
Prior dental front office experience is required
INDHRTC01
$25k-32k yearly est. Auto-Apply 5d ago
Registration Specialist - Part Time (.5 FTE)
Lindner Center of Hope 4.5
Mason, OH
Registration Specialist Part-Time - 20 Hours (.5 FTE) About Us: The Lindner Center of Hope is a nonprofit, comprehensive mental health center and global leader offering state-of-the-science diagnosis and treatment of the most pervasive mental illnesses of our time.
One of the first centers designed as a fully integrated system of care to address deficiencies in mental health care as identified by the Institute of Medicine.
Innovative residential assessment, inpatient and outpatient programs in partnership with UC Health serving more than 54,660 patients from around the world.
A leader in research and collaborations that are advancing the field and positioning Cincinnati as a national leader in mental health care.
We embrace the many talents, skills, and experiences our employees bring to Lindner Center of Hope. Everyone is encouraged to use their unique gifts to express ideas, make meaningful contributions to our programs and genuine connections with patients and family, as well as strengthen donor, referrer and community relations.
At Lindner Center of Hope, you'll have the opportunity for a consistently rewarding career, working for an organization that shares your desire and ability to make a demonstrable difference in the lives of people living with mental illness. Position Summary: This position provides administrative support to the clinicians providing outpatient services at the Lindner Center of Hope. This position works closely with the Intake, Patient Registration and Billing staffs to provide excellent service to patients and families receiving outpatient services. Major Duties and Responsibilities: Front Desk:
Greets new and established outpatients upon arrival, complete registration and obtains and/or verify all demographic and insurance information making updates or corrections in the patient account system as appropriate. Completes the Medicare Secondary Payer Questionnaire for all Medicare patients during the registration process.
Obtains the appropriate signatures on consents and assignment of benefits. Scans insurance cards, picture ID, signed consents and other appropriate documents into the document imaging system.
Collects co-pay, deductible or other out-of-pocket liability and receipts the patient.
Reviews any outstanding balances with patients at check in and provides a patient statement upon request. Attempts to collect on past due balances or refer the patient to the billing department or financial counselor to make arrangements to settle bill.
Counts and balances cash drawers/boxes daily. Prepares daily cash reconciliation report ensuring that receipts are posted correctly and submits all payments to the cashier at the end of each shift.
Clearly documents all activity on the patient's account in the patient accounting system.
Work the assigned work queues on a routine basis as a self-auditing tool to detect any missing registration information. Follow up as needed.
Greets all visitors in a respectful manner as they enter the main lobby.
Assists all visitors and staff members with questions and provides patients and visitors with a badge and directions to the appropriate areas of LCOH.
Performs all other duties as assigned.
Position Qualifications:
High school diploma required
At least 2 years of experience in doctor' office or health care administrative position required. Experience working in mental health setting preferred.
Strong customer service skills and a high degree of confidentiality are required.
Must have strong computer skills including Excel and Word.
Receptionist skills involving answering the telephone, greeting patients/visitors, and making appointments are required.
Ability to enthusiastically follow and model the Lindner Center of Hope mission, vision and values.
Physical Requirements: The physical demands of this position are consistent with those performed in a normal office environment, including occasional lifting, carrying, pushing or pulling, and sufficient manual dexterity to operate standard office equipment and ability to use a computer. Perks and Benefits At LCOH, we are dedicated to fostering a supportive and caring environment. As part of our team, you'll have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees
Flexible spending and health savings accounts
Generous paid time off that starts accruing on day one
Opportunities for tuition reimbursement and continuous education
An employer-matching 401(k) retirement plan to help you plan for the future
Complimentary gym membership
Employer-provided short and long-term disability coverage, life insurance and an Employee Assistance Program
A community of mission-driven individuals passionate about making a difference
All candidates extended conditional offer of employment will be subject to a WebCheck (BCI & FBI Fingerprinting). Fingerprints will be submitted to the Bureau of Criminal Investigation (BCI) and the Federal Bureau of Investigation (FBI). The reports from these agencies will include criminal record information. Lindner Center of Hope will follow the requirements for employment based on the State of Ohio Administrative Code 5122-30-31, and any other regulatory requirements regarding criminal background checks. Lindner Center of Hope also reserves the right to obtain Consumer Reports and/or Investigative Consumer Reports as defined in the Federal Fair Credit Reporting ACT (FCRA).
Lindner Center of Hope is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$29k-33k yearly est. 43d ago
Front Desk Patient Relations Coordinator
Bright Direction Dental LLC
Clyde, OH
Clyde, OH Premier Dental is a patient-centered, multi-doctor, specialty practice known for delivering excellent care in a friendly, welcoming environment. Aside from General Dentistry, we offer advanced services, including Oral Surgery, Endodontics, and Periodontics. Our busy, high-quality team is dedicated to exceptional patientcare and seamless coordination across specialties. We're growing and seeking a reliable, positive, and detailed-oriented Front Desk Patient Relations Coordinator who is organized, professional, self-driven, and patient-focused. If you enjoy helping people and want to be part of a supportive, collaborative dental team, we'd love to meet you!
Premier Dental: 510 E. McPherson Hwy, Clyde, OH 43410
Compensation:
* Flexible based on industry knowledge and experience.
Office Schedule:
* Mondays 10:00 am - 6:00 pm
* Tuesdays 8:00 am - 5:00 pm
* Wednesdays 8:00 am - 5:00 pm
* Thursdays 10:00 am - 6:00 pm
* Fridays 9:00 am - 3:00 pm
Daily Responsibilities:
* Greeting patients and creating a warm, professional first impression.
* Checking patients in and out.
* Answering incoming calls and responding to patient inquires.
* Scheduling, confirming, and adjusting appointments.
* Verifying and updating patient information and insurance.
* Processing payments and collecting co-pays.
* Coordinating with clinical staff to maintain efficient patient flow.
* Managing daily front desk tasks including emails, forms, confirmations, records, external communications, etc.
* Maintaining a clean and organized reception area.
Qualifications Required:
* Previous experience in a dental customer service or administrative role.
* Strong communication and interpersonal skills.
* Ability to be a self-starter, multitask and work in a fast-paced environment.
* Reliability, punctuality, and professionalism.
* Basic computer skills and comfort with digital scheduling systems.
Preferred:
* Experience in a dental or medical office.
* Knowledge of dental terminology, insurance benefits, and practice management software.
Benefits:
* Full-time employees (30+ hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits.
* Full-time employees are eligible for paid time off and holiday pay.
* Part-time employees working 16+ hours per week are eligible for paid time off.
* All employees may participate in our 401(k) retirement savings plan, which includes a company match.
Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.
$40k-50k yearly est. 60d ago
Front Desk Coordinator
Lone Peak Dental Group
Lyndhurst, OH
Job Description
Join Our Team as a Front Desk Coordinator!
Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Ohio Children's Dentistry in Lyndhurst!
At Ohio Children's Dentistry, we create smiles that last a lifetime by making every visit a Kidsperience! We're on the lookout for a reliable, energetic, and compassionate Front Desk Coordinator that thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers.
Why Join Us?
Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits.
Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do.
Competitive Pay & Perks: Enjoy a flexible schedule, part-time hours, and a benefits package that includes:
? Access to a suite of voluntary benefits
? 401K
? Paid Time Off (in select locations, in accordance with state law)
? Bonus Opportunities
? Company-Paid Continuing Education
? Referral Bonus Program
Who We're Looking For:
? Someone who loves working with kids and creating a positive experience.
? A dependable team player with a strong work ethic.
? A difference-maker who is eager to learn and grow.
Requirements:
? 2 years' experience, and we will train the right person!
? Experience with Denticon software is a plus.
? Full-time role (30+ hours per week).
A Typical Day as a Front Desk Coordinator:
? Welcoming kiddos and making them feel comfortable.
? Assisting caregivers and doctors in providing top-notch care.
? Creating a fun and engaging experience for each patient.
? Ensuring smooth patient flow and maintaining a kid-friendly environment.
Schedule:
? Daytime hours - No nights!
Be Part of Something Bigger!
Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, “Creating healthy habits that last a lifetime,” is at the heart of everything we do.
YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you're ready to bring smiles and make a lasting impact, we can't wait to meet you!
Apply today and become a Difference Maker!
Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.