Patient care specialist full time jobs - 125 jobs

You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. We offer a great FULL TIME benefits and perks package! Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law. Examples that are available for help: Emotional Support-Stress, Relationships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management. Medical (BCBS)-for Employee, Spouse, and/or Dependents. HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit! Dental (Guardian)- for Employee, Spouse, and/or Dependents. Hospital Indemnity (Guardian)- for Employee, Spouse, and/or Dependents. MetLife Legal (Legal Shield)- for Employee, Spouse, and/or Dependents. Assistance with Adoption, Lawyers, Wills and Trusts and much more! No waiting periods, no claim forms, no deductibles! Wide range of coverages for your fur babies! All dog and cat breeds are covered. ~ Tuition Reimbursement Bonuses : Resident Referral Bonus Opportunities Employee Referral Bonus Opportunities Employees are not mandated to have the COVID-19 vaccine. As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well. Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident · Asses resident characteristics (i.e., stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content · Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director. · Market the program through involvement in community organizations and participates in the local Alzheimer's and like associations · Maintain accurate and timely documentation that complies with state regulations and community policy · Work with management to develop and maintain written program objectives and procedures for implementation; Serve as a role model for staff regarding care of dementia resident · In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident · Assist with the resident's admission to ensure a smooth transition · Assist with the adjustment of the resident and family to the community; Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident's use of resources, and to promote the resident's increase level of social functioning · Assist residents in the maintenance and adequate supply of personal clothing and other personal items · Refer the resident/resident's sponsor internal and external services that are available to the Director of Life Enrichment · Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director Must be an LPN ·Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment · Background in nursing/ proving one on one care for seniors · Flexible schedule, including availability to work evenings, weekends and holidays as needed We are an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.

Company: Cincinnati Eye Institute ASC (Surgery Center) Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located at our Ivy Point location (Eastgate area). A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Columbus Oncology is looking for a full-time experienced Cancer Patient Scheduler to join our team! This position offers the benefits of no weekends, no evenings, and paid time off for holidays. Our practice offers a culture that is focused on patients and employees, and we strive to provide our staff with work/life balance. We foster an environment that is supportive, positive and focuses on teamwork. We offer competitive salaries, a comprehensive employee benefits package, free on-site parking, and a regular schedule of 8:30a-5:00p. Job Duties: Scheduling patient appointments and treatments internally Working collaboratively with external health care partners to schedule appointments for procedures, imaging and other services. Providing courteous, professional and efficient service to our patients. Addressing patient concerns and inquires in an Professional and Empathetic manner. Participate in training sessions to stay informed about changes in healthcare policies, procedures and regulations Ability to work in a fast-paced environment. Requirements: Previous experience in a relevant healthcare environment - scheduling medical office visits, treatments, imaging and other services. NextGen experience preferred. Polite demeanor and client service skills Ability to manage multiple priorities well and follow-through Strong attention to detail Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Powered by JazzHR COqpeJ9M7v

Job Title Billing Specialist Ref No. COL5041 Job Location Columbus Work Type Full Time Description Squire Patton Boggs is one of the world's strongest integrated legal practices. With over 1,500 lawyers spanning more than 40 offices across four continents, the firm is renowned for its local connections and global influence, delivering comprehensive legal services across North America, Europe, the Middle East, Asia Pacific, and Latin America. We are seeking a qualified CSR (Client Services Representative) in our Columbus, OH office to provide full service administrative financial support to assigned attorneys and/or legal assistants of the Firm; speak with clients, record information into the Firm's accounting system, compile data and prepare bills. This position requires advanced client service skills, extensive law firm financial billing and collections experience, superior judgment and the ability to work with minimal supervision and assistance. Job responsibilities include, but are not limited to: Provide billing and financial support to assigned billing attorneys Input and maintain client billing guidelines as applicable Prepare and present pre-bills to attorneys in accordance with client matter billing terms Process edits, post invoices and forward final bills to billing attorney and/or client as directed Prepare and review accounts receivable and WIP reports and assist with collections process Review all New Account Memoranda for completeness and open new client matters Reviews and processes Accounts Payable (AP) and Accounts Receivable (AR) as needed Assist attorneys with monitoring hours, realization or other financial analysis as it pertains to fixed-fee or other alternative fee arrangements Qualified candidates must have an A.A. or equivalent from a two-year college or technical school; at least one-year related experience in a large law firm; or equivalent combination of education and experience. Proficiency in Aderant Expert, 3E or similar time and billing software and knowledge of electronic billing systems is preferred. We offer excellent benefits, competitive compensation, and the opportunity to work in a professional, collaborative work environment. Squire Patton Boggs is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion or creed, sex, national origin, citizenship status, sexual orientation, gender identity, disability, veteran status, or any other condition protected by applicable law. This non-discrimination policy applies to all aspects of employment. #LI-MK1

Central Scheduling Full Time Columbus, OH AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve. We are looking for a Patient Onboarding Specialist who will play an important role at AndHealth - serving on our new Central Scheduling team, the "Front Door" to our company. At AndHealth, every patient's journey is different, and that's exactly where you come in. You'll be the first point of contact guiding patients through complex medical needs with empathy, precision, and judgement. This is not a back-office scheduling role; it's a frontline opportunity to solve problems in real time, anticipate obstacles before they arise, and make sure each patient feels fully supported. If you thrive on connecting the dots, navigating ambiguity, and making healthcare smoother and more human, this is the role where you'll do your most meaningful work. What you'll do in the role: * Orchestrate patient scheduling across all service lines, applying sound judgment to balance urgency, clinical priorities, and patient needs in a dynamic environment. * Own the referral process end-to-end. Interpret and process partner referrals, schedule patients appropriately, and document outcomes in both partner EHRs and internal systems with precision. * Serve as the first problem-solver for incoming calls from patients, partners, or other stakeholders - diagnose the need, resolve directly when possible, or rapidly connect to the right team member for action. * Set every patient up for success at their first visit by proactively handling complex pre-visit steps: insurance verification and consents, records retrieval, questionnaires, and uncovering hidden barriers such as transportation or other social drivers that will help inform the patients care team. * Deliver a "Wow" experience in every interaction by combining empathy, resourcefulness, and tech savvy to make patients feel supported and partners feel confident in our approach. * Take ownership of timely communication. Return calls quickly, document outcomes accurately, and keep patients and care team informed at every step. * Shape how the team works! Collaborate with other team members to refine playbooks, design workflows, and provide feedback that improves our systems and tools as we scale this department. * Protect patient trust by upholding HIPAA and data-privacy standards while maintaining meticulous and timely documentation. * Strive for excellence by consistently meeting service benchmarks around responsiveness, conversation rates, readiness for visit, and documentation quality, while continuously finding smarter ways to achieve them. Education & Licensure Requirements: * Bachelor's degree preferred but not required. Other Skills or Qualifications: * Background in healthcare. * Strong communication skills. * Excellent relationship building skills. Here's what we'd like to offer you: * Equal investment and support for our people and patients. * A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly. * The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together. * A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer. * We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally. * Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, and more. Supervisory Responsibilities: * None Work Environment: The work environment characteristics described here are representative of those encountered while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to person the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, talk, visualize, or hear. We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.

Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Shift details: Full-time employees will work 40 hours per week Monday-Friday, with a variety of shift options available starting as early as 7:00 a.m. and as late as 9:00 pm. Saturday, 8:00 am to 4:00 pm (rotating with team) Position Summary At Gifthealth, our call center is the heart of our operations-where every interaction puts the patient first. Joining our Pharmacy Operations team means becoming an essential partner in delivering exceptional service and support to our agents, ensuring they can provide accurate, timely information to patients. As a Pharmacy Operations Specialist, you will work directly with agents, answering inquiries and navigating multiple systems to deliver high-quality assistance. This fast-paced, collaborative environment offers a deep understanding of pharmacy operations, empowering you to meet the needs of both agents and patients with excellence and care. Key Responsibilities Issue Triage: Identify and assess the nature of customer issues, providing accurate and timely information to agents to ensure clear and effective communication with patients. Customer Service: Engage directly with patients via phone, chat, or other communication channels to address inquiries, resolve issues, and provide compassionate, high-quality support. Agent Support: Serve as a knowledgeable resource for call center agents by answering questions, resolving escalations, and assisting with complex pharmacy-related inquiries. System Navigation: Utilize multiple pharmacy and communication systems to research patient information, verify data accuracy, and ensure seamless workflow across platforms. Quality Assurance: Maintain a high standard of accuracy and professionalism in all interactions, ensuring compliance with pharmacy policies, procedures, and regulatory requirements. Collaboration: Partner with cross-functional teams, including pharmacy, operations, and customer service, to resolve issues efficiently and enhance the overall patient experience. Process Improvement: Identify opportunities to streamline workflows, improve accuracy, and enhance communication between agents and patients. Documentation: Accurately record interactions, resolutions, and relevant details in appropriate systems to support transparency and operational excellence. Patient-Centered Focus: Uphold Gifthealth's mission by ensuring that both agent and patient needs are met with empathy, efficiency, and exceptional service. Qualifications Education: High School Diploma or equivalent Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years). Strong problem-solving skills with an emphasis on process improvement. Preferred Pharmacy Technician certification; support provided for obtaining this certification. Work Environment Location: On-site / Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions [example below key provision - you may require others] Must be able to remain seated at a workstation for extended periods while handling calls, chats, and system navigation. Must be able to type and use a computer for the majority of the shift, including rapid switching between multiple systems. Must be able to communicate clearly and professionally via phone, chat, and written channels. Must be able to de-escalate conversations and maintain composure when handling sensitive or urgent patient issues. Must be able to independently research and resolve issues by reviewing information across multiple platforms and databases. Must be able to maintain accuracy and attention to detail while multitasking in a fast-paced environment. Must be able to work scheduled shifts, including rotating Saturdays and occasional schedule adjustments based on business needs. Must be able to follow all pharmacy-related compliance, confidentiality, and verification procedures. Must be able to collaborate effectively with cross-functional teams, including pharmacy staff, operations, and customer service. Must be able to meet performance metrics such as quality, accuracy, productivity, and attendance. Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:

About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Shift details: Full-time employees will work 40 hours per week Monday-Friday, with a variety of shift options available starting as early as 7:00 a.m. and as late as 9:00 pm. Saturday, 8:00 am to 4:00 pm (rotating with team) Position Summary At Gifthealth, our call center is the heart of our operations-where every interaction puts the patient first. Joining our Pharmacy Operations team means becoming an essential partner in delivering exceptional service and support to our agents, ensuring they can provide accurate, timely information to patients. As a Pharmacy Operations Specialist, you will work directly with agents, answering inquiries and navigating multiple systems to deliver high-quality assistance. This fast-paced, collaborative environment offers a deep understanding of pharmacy operations, empowering you to meet the needs of both agents and patients with excellence and care. Key Responsibilities Issue Triage: Identify and assess the nature of customer issues, providing accurate and timely information to agents to ensure clear and effective communication with patients. Customer Service: Engage directly with patients via phone, chat, or other communication channels to address inquiries, resolve issues, and provide compassionate, high-quality support. Agent Support: Serve as a knowledgeable resource for call center agents by answering questions, resolving escalations, and assisting with complex pharmacy-related inquiries. System Navigation: Utilize multiple pharmacy and communication systems to research patient information, verify data accuracy, and ensure seamless workflow across platforms. Quality Assurance: Maintain a high standard of accuracy and professionalism in all interactions, ensuring compliance with pharmacy policies, procedures, and regulatory requirements. Collaboration: Partner with cross-functional teams, including pharmacy, operations, and customer service, to resolve issues efficiently and enhance the overall patient experience. Process Improvement: Identify opportunities to streamline workflows, improve accuracy, and enhance communication between agents and patients. Documentation: Accurately record interactions, resolutions, and relevant details in appropriate systems to support transparency and operational excellence. Patient-Centered Focus: Uphold Gifthealth's mission by ensuring that both agent and patient needs are met with empathy, efficiency, and exceptional service. Qualifications Education: High School Diploma or equivalent Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years). Strong problem-solving skills with an emphasis on process improvement. Preferred Pharmacy Technician certification; support provided for obtaining this certification. Work Environment Location: On-site / Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions [example below key provision - you may require others] Must be able to remain seated at a workstation for extended periods while handling calls, chats, and system navigation. Must be able to type and use a computer for the majority of the shift, including rapid switching between multiple systems. Must be able to communicate clearly and professionally via phone, chat, and written channels. Must be able to de-escalate conversations and maintain composure when handling sensitive or urgent patient issues. Must be able to independently research and resolve issues by reviewing information across multiple platforms and databases. Must be able to maintain accuracy and attention to detail while multitasking in a fast-paced environment. Must be able to work scheduled shifts, including rotating Saturdays and occasional schedule adjustments based on business needs. Must be able to follow all pharmacy-related compliance, confidentiality, and verification procedures. Must be able to collaborate effectively with cross-functional teams, including pharmacy staff, operations, and customer service. Must be able to meet performance metrics such as quality, accuracy, productivity, and attendance. Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Pickerington, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Williams Oral Surgery is excited to announce the opening for a full-time Patient Care Coordinator. This is a pivotal role within our facility, designed for a dedicated individual who thrives in a dynamic, patient-focused environment. Working as a Patient Care Coordinator, you will be the front line in providing a stellar patient experience, ensuring efficient and effective patient care through your day-to-day management of clinical and administrative tasks. This role requires excellent communication skills, a knack for organization, and a deep commitment to patient welfare. Duties and Responsibilities Greet and assist patients in a friendly and professional manner. Schedule and confirm patient appointments, surgeries, and follow-ups. Manage patient records and documentation, ensuring accuracy and confidentiality. Coordinate with medical, nursing, and administrative staff to ensure patient needs are addressed. Handle patient inquiries and provide clear, accurate responses or escalate to appropriate medical staff. Prepare and manage patient invoices, receipts, and insurance claims. Facilitate patient preparation for surgeries and consultations. Maintain a clean and welcoming front office environment. Update and maintain the scheduling system to optimize workflow and resource utilization. Provide compassionate support and information to patients and their families. Undertake continuous professional development to stay informed on the latest health policies and compliance requirements. Ensure compliance with healthcare regulations and safety standards. Participate in regular staff meetings to share best practices and improve services. Handle emergency situations with calmness and professionalism. Must be willing to travel between two offices. Requirements Proven experience as a Patient Care Coordinator or similar role in a busy oral surgery or dental practice preferred. Strong understanding of medical and dental terminology. Excellent organizational and multi-tasking skills. Superior communication and interpersonal skills. Demonstrated ability to handle sensitive information confidentially. Care stream dental software knowledge preferred Capability to work under pressure in a fast-paced environment. Commitment to delivering high-quality support to both patients and staff. Empathetic and compassionate demeanor. Attention to detail and problem-solving skills.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Columbus, OH, with a Monday-Friday schedule from 8:00 AM to 4:30 PM. Holiday coverage is possible based on client needs. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked. * Provide exceptional customer service at all times. * Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Request home visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * All other duties as assigned Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * High School Diploma or GED preferred, except when required by our client. * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English. * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Ability to multitask * Ability to function in a fast-paced environment Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer #IND123

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates. Responsibilities And Duties: Accurately identifies patient in EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service. Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processed BXC patients. Transcribes ancillary orders. Scheduled outpatients. Generates, prints and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals. Attempts to collect residual balances from previous visits. Answers questions or concerns regarding insurance residuals and self-pay accounts. Uses knowledges of CPT codes to accurately select codes from clinical descriptions. Generates appropriate regulatory documents and obtains consent signatures. Identifies and/or determines patient Out of Network acceptance into the organization. Reviews insurance information and speaks to patients regarding available financial aid. Explains billing procedures, hospital policies and provides appropriate literature and documentation. Scans required documents used for claim submission into patient's medical record. Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed. Complies with policies and procedures that are unique to each access area. Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas. Goes to the Nursing Units to register or obtain consents. Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patient. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts. Maintains patient logs for statistical purposes. Reviewed insurance information and determines need for referrals and/or financial counseling. Educations patients on MyChart, including its activation. Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. Minimum Qualifications: High School or GED (Required) Additional Job Description: Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting. Work Shift: Day Scheduled Weekly Hours : 40 Department Patient Contact Center Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Job Description We are seeking a compassionate and organized Dental Patient Care Coordinator to join our team. The ideal candidate will play a key role in providing exceptional customer service and assisting in the seamless operation of the dental office. The Patient Care Coordinator will be responsible for handling patient scheduling, ensuring a positive experience from check-in to check-out, and managing administrative duties with professionalism, efficiency, and accuracy. Key Responsibilities: Patient Scheduling & Coordination: Manage patient appointments, ensuring optimal scheduling and reducing wait times. Follow up on no-shows and cancellations to fill open slots. Patient Communication: Serve as the primary point of contact for patients, answering inquiries via phone, email, and in person. Provide information about services, treatment options, and insurance coverage. Insurance Verification & Billing Support: Verify patient insurance eligibility, assist in processing claims, and help patients understand their coverage and out-of-pocket costs. Treatment Plan Coordination: Assist with explaining treatment plans and financial options to patients. Ensure they understand the steps, associated costs, and benefits of the recommended care. Patient Check-In & Check-Out: Greet patients warmly, collect necessary documentation, update medical records, and ensure patients are comfortable during their visit. Process payments and schedule follow-up appointments as needed. Record Management: Maintain accurate and up-to-date patient records in the electronic health record (EHR) system. Ensure confidentiality and compliance with privacy laws. Customer Service & Problem-Solving: Address patient concerns and complaints in a professional and empathetic manner. Work to resolve issues to ensure patient satisfaction. Team Collaboration: Work closely with the dental team, including hygienists, assistants, dentist, and administrative staff, to ensure smooth office operations and a positive patient experience. Required Qualifications: High school diploma or equivalent (Associate's or Bachelor's degree in healthcare or related field preferred). 1-2 years of experience in a dental office or healthcare environment (preferred). Strong communication skills and a friendly, welcoming demeanor. Excellent organizational and multitasking abilities. Proficient with dental software and office management tools (experience with Eaglesoft a plus). Knowledge of dental terminology, insurance plans, and billing procedures is a plus. Ability to work well in a team environment and maintain a positive attitude. Strong attention to detail and commitment to patient confidentiality. Working Hours: Full-time position Monday through Friday. Benefits: Competitive Hourly Pay Dental Benefits Retirement Plan Uniforms Paid time off Continuing education opportunities If you are a hard-working individual that is passionate about providing excellent patient care, have strong organizational skills, and thrive in a patient-focused environment, we encourage you to apply for the Dental Patient Care Coordinator position at our office. Join us in making a positive impact on our patients' lives! To apply, please submit your resume and cover letter to: *********************** Skills: General Practice Scheduling MS Office Eaglesoft Benefits: Dental 401k PTO Bonuses Compensation: $20-$30/hour

Be part of a private practice that's family-owned, and is a rapidly growing company. We pride ourselves in using state-of-the-art technology, have a team-oriented work environment and provide you the opportunity to work alongside our kind and caring owners, doctors, dental assistants, and office professionals. In addition, you will be paired with a trainer and the office manager who is invested in you and your success! No weekends or late nights! Description: We are offering an exciting career opportunity as a Patient Care Coordinator at our Pure Smiles- Pataskala office. In this role, you will: be an integral part of our dynamic team of dental health care professionals represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!) coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals We Provide: A full-time opportunity: Monday through Thursday 7:30am-5pm Paid time off, 2 paid sick days, 7 paid holidays, health and dental insurance, 401(k) and 401(k) matching, uniform/clothing allowance, new Teammate dental exam, opportunity for quarterly bonuses, continuing education, career pathing and much more! We are Looking for Candidates Who: have dental practice experience and know dentistry terms want to make a positive lasting difference in the lives of our patients through high quality dentistry are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset approach each day with motivation, determination and confidence possess excellent communication, teamwork, multi-tasking and customer service skills are reliable and able to build trust with patients thrive in a culture of empowerment, advanced technology and education enjoy working on a team and having fun! If this is you, WE are your match! WE look forward to meeting you! Apply today to speak with a recruiter and learn more! *We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Pure Smiles prohibits discrimination and harassment and affords equal employment opportunities to teammates and applicants without regard to any characteristic (or classification) protected by applicable law Job Type: Full-time Benefits: 401(k) 401(k) matching Bereavement leave Dental insurance Employee assistance program Employee discount Flexible spending account Free parking Health insurance Health savings account Opportunities for advancement Paid orientation Paid sick time Paid time off Paid training Referral program Uniform allowance Vision insurance Experience: Dental: 1 year (Required) Ability to Commute: Pataskala, OH 43062 (Required) Work Location: In person

Soleo Health is seeking Patient Care Coordinator/Scheduler to support our Specialty Infusion Suite in Dublin, OH. Join us in Simplifying Complex Care! Licensed Practical Nurse (LPN) preferred. Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Patient Ambassador is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include: Receive medication referrals and collect insurance information through various methods. Proficient data entry and generating daily office communications. Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals. Place outbound calls to patients or doctor's offices to notify them of care status. Collaborate with prescribers to facilitate payor denial appeals. Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources. Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner. Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services. Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure. Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency. Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits. Clearly communicate patient needs for external agency support, when necessary, to ensure timely care. Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines. Support client satisfaction at a level that ensures account retention. Perform other duties as assigned. Schedule: Full-Time, 40 hours per week, Monday to Friday, 8:30a - 5p Must have knowledge of general infusions and medical terminology Healthcare scheduling experience preferred Licensed Practical Nurse (LPN) preferred Requirements Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred Home infusion experience preferred Prior healthcare scheduling experience required Strong communication skills Ability to prioritize and multitask Basic computer skills including Microsoft Excel, Word, Outlook About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, care coordinator, navigator, appointment scheduler, patient service representative, Licensed Practical Nurse (LPN), LVN, licensed vocational nurse, LVN, practical nurse, specialty infusion suite, IV therapy, patient scheduling, care coordination, EMR documentation, outpatient infusion, fast-paced environment; hiring now, now hiring, immediately hiring

Requirements REQUIRED EDUCATION AND/OR EXPERIENCE: High School diploma or GED equivalent. PREFERRED EDUCATION AND/OR EXPERIENCE: Associate's degree in related field. Six months' experience in healthcare/medical/insurance/DME customer service role ADDITIONAL QUALIFICATIONS: None. COMPETENCIES: Communication proficiency Compliance Customer service / client focus Results driven Stress management POSITION TYPE/EXPECTED HOURS OF WORK: The Patient Care Coordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. SUPERVISORY RESPONSIBILITY: This position has no supervisory role. WORK ENVIRONMENT: This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. TRAVEL: Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO #ind100

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Chillicothe, OH Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Full-time Description Concord Counseling Services is one of the most highly acclaimed, behavioral health non-profit centers in Central Ohio. Based in Westerville and founded in 1972, Concord is dedicated to healing people in mind and spirit with programs and services that change lives. Why Choose Concord? Concord is fully accredited by the national Commission on Accreditation of Rehabilitation Facilities signifying quality & excellence, person-centered care, continuous improvement, accountability and trustworthiness. You will work alongside professionals who demonstrate our agency values of inclusion, teamwork, commitment and integrity . At Concord you will find collaboration, mentorship, a commitment to your professional growth, and a culture that supports you bringing your whole authentic self to work every day. Your Job Opportunity The Medical Billing and Insurance Specialist position serves as a key role in improving the overall effectiveness of revenue cycle collections for client services. · Reviews and corrects third-party claim denials and follows up to maximize cash flow · Verifies client eligibility and estimated copays / deductibles authorizations at intake and insurance updates · Sets up client insurance within the electronic medical records (EMR) system upon intake and updates · Credentials new staff with payers including Medicaid, Medicare, and commercial insurance · Responsible for creating and mailing itemized patient statements and answers clients billing questions. · Monitor work flow and recommend process/procedural improvements as needed. · Maintains compliance with federal, state and local regulations, HIPAA and the Corporate Responsibility Program · Troubleshoots system insurance issues that end users may have. · Assist with EMR infrastructure as it pertains to claim submission & payment data entry Requirements Qualifications Required for Success for the Medical Billing and Insurance Specialist •1 or more years of experience working with third party payers preferably in community mental health environment or healthcare setting •Proficient with Excel and an electronic medical records system (EMR). •Experience in claim processing and follow-up in a healthcare practice environment preferred. •Knowledge of Medicare and Medicaid regulations and other insurance guidelines •Understanding credentialing of direct service staff with third party payers •An understanding of healthcare billing to minimize the error rate in claim submission What We Offer You •Comprehensive Health Benefits: medical, dental, vision, and prescription drug coverage for peace of mind. Flexible spending and health savings accounts available. •Retirement Security: Contribute to a 401(k) plan and watch your savings grow for a secured future. •Protection Against Uncertainties: Concord paid life insurance and long-term disability ensuring financial security during unexpected challenges. •Work-Life Balance: Enjoy ample vacation, sick and self-care time and observe 9 agency holidays to rejuvenate and spend quality time with loved ones. If you are ready to serve with your heart, apply now at ********************************************* Counseling Services is an Equal Opportunity Employer.

Imaging Department Scheduler (Full-Time) We look forward to finding new team members with the commitment and talent to help us provide excellent care for our patients as the best quality, value and choice in the region. At Ohio Valley Surgical Hospital, our mission is to Elevate the Standard of Health Care in Our Community, and our core values guide the way we fulfill our mission. In service to each patient, we value quality, compassion, and care you can trust. The Imaging Department Scheduler is responsible for entering all Imaging procedures into the medical software program, communicating equipment, staffing, and ancillary needs to the Imaging Admin Team Leads or Imaging Director. The Imaging Department Scheduler will be cross trained in other functions of the registration area and surgery scheduling if needed. The Imaging Department Scheduler reports directly to the Imaging Admin Team Leads and/or Imaging Director. RESPONSIBILITIES Works in extremely high volume/high stress area requiring multitasking at all times. Utilizes different hospital systems to perform various functions: For example: NovaRad RIS, NovaRad PACS, MediTech General management of the telephone system. Deactivating after hours answering service/night ring; activating after hours answering service/night ring; and ensuring the after-hours/emergency message is correct and activates. Protects patient confidentiality and dignity by concealing patient information. Schedules all Imaging procedures as requested by the attending physician or the attending physician's office staff. Coordinates efforts with the Imaging Admin Team Lead or Director to prevent equipment and staffing conflicts and schedules ancillary services relative to a procedure(s). Captures complete and accurate patient clinical, demographic and insurance information. Communicates to the Imaging Admin Team Leads and/or Imaging Director and Patient Accounts Representative (responsible for benefits verification) same day and next day add-on cases, scheduling conflicts, and any patient problems. Maintains positive communication with medical staff members and their office personnel. Always maintain a presence in the phone queue with the exception of lunches and breaks. Retrieves and forwards general mailbox messages to the appropriate personnel. Tracks cancellations and reschedules patients as needed. Informs the Imaging Admin Team Leads and/or Imaging Director of any issues that may result from turning a patient away. Monitors and maintains block time. Cross-trains in pre-authorizations for procedures. Cross-trains in some functions of the Registration/Receptionist. Cross-trains in some functions of Medical Records. Retrieves patient's medical records upon request of the Patient or medical provider. This includes printing reports, burning CD's, and having the patients sign a medical release and scan into their chart. Cross-trains in some functions of surgery scheduling. Assists the Imaging Director with duties such as entering new physicians, making reminder calls, sending reports or any other duties the manager needs help with. Assisting with other duties as directed by the Imaging team leads and/or Imaging Director Including processing appeals, registration/scheduling efficiency and assisting with the goal of zero (0) patients waiting/no calls holding. Other duties as assigned. QUALIFICATIONS Experience in high volume/high stress environment, which demonstrates ability to multitask. High school graduate or equivalent. Associate's Degree preferred. Demonstrated ability to type 45 wpm. Comprehension of medical terminology. Minimum one (1) year scheduling experience in an ambulatory surgery facility, acute-care hospital, or doctor's office. Must have experience using scheduling software. Must have experience using Windows 95 or NT. Excellent communication skills. Competency in oral and written skills. Ability to prioritize and complete tasks in a timely manner. Ability to perform multiple tasks simultaneously. Must be able to work under pressure.

Join Our Team as a Billing Specialist! Are you a detail-oriented individual with a knack for numbers and a passion for healthcare? We are looking for a dynamic Billing Specialist to join our Finance division! In this full-time role, you'll manage the complete billing process, ensuring accuracy and compliance while working closely with clients, insurance providers, our electronic health record and our dedicated team. Responsibilities: • Assist with all billing operations from start to finish, ensuring confidentiality and precision. Work with insurance companies to submit and reconcile payments. • Handle client payment collections, verify statements, and resolve discrepancies with ease. • Collaborate with various departments to address billing issues and streamline processes. • Stay updated on insurance billing procedures and changes to provide top-notch service! Qualifications: • High school diploma or equivalent and at least three years of experience in handling insurance claims in a healthcare setting. • Strong computer skills, analytical mindset, and excellent teamwork abilities. Why Join Us? Be part of a supportive and innovative team dedicated to improving healthcare services. Competitive salary, opportunities for professional growth, and a chance to make a real difference in the community await you! If you're ready to take your career to the next level and thrive in a rewarding environment, we want to hear from you!