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What is a patient coordinator and how to become one
A patient coordinator works in the healthcare industry to assist patients in navigating the healthcare system. They act as a liaison between patients and healthcare providers, helping patients schedule appointments, obtain medical records, and coordinate care. Patient coordinators also assist with insurance, including verifying coverage and submitting claims. They ensure patients receive timely and appropriate care, and that their healthcare needs are met. Overall, a patient coordinator helps patients navigate the world of healthcare.
Avg. Salary $32,954
Avg. Salary $59,228
Growth rate -4%
Growth rate 0.3%
American Indian and Alaska Native 0.70%
Asian 6.16%
Black or African American 11.11%
Hispanic or Latino 25.39%
Unknown 5.27%
White 51.37%
Genderfemale 88.75%
male 11.25%
Age - 39American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 39Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
What are the pros and cons of being a patient coordinator?
Pros
Constantly learning about different medical conditions and treatments
Opportunities for career growth and advancement
Ability to work in a variety of healthcare settings (hospitals, clinics, private practices)
Flexible work schedules depending on the employer
Job security due to the increasing demand for healthcare services
Cons
Often requires long hours and high levels of stress
May require working weekends or holidays depending on the employer
High levels of responsibility can lead to burnout if not managed properly
Can be frustrating dealing with insurance companies and navigating bureaucracy within the healthcare system
May require working in a high-pressure environment where mistakes can have serious consequences
Patient coordinator career paths
Key steps to become a patient coordinator
Explore patient coordinator education requirements
Start to develop specific patient coordinator skills
Skills Percentages Patients 30.12% Customer Service 11.12% Patient Care 5.72% Patient Flow 5.16% Excellent Organizational 4.04% Complete relevant patient coordinator training and internships
Accountants spend an average of 1-3 months on post-employment, on-the-job training. New patient coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a patient coordinator based on U.S. Bureau of Labor Statistics data and data from real patient coordinator resumes.Research patient coordinator duties and responsibilities
- Comply with HIPAA regulations by discreetly and professionally handling all patients private medical information.
- Gather personal plus insurance information and perform thorough insurance breakdowns for patients.
- Communicate directly with patients to obtain initial patient information and respond to inquiries.
- Process and update HIPAA relate paperwork and other require institutional forms as necessary.
Prepare your patient coordinator resume
When your background is strong enough, you can start writing your patient coordinator resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a patient coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable patient coordinator resume templates
Build a professional patient coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your patient coordinator resume.
Apply for patient coordinator jobs
Now it's time to start searching for a patient coordinator job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first patient coordinator job
Are you a patient coordinator?
Share your story for a free salary report.
Average patient coordinator salary
The average patient coordinator salary in the United States is $32,954 per year or $16 per hour. Patient coordinator salaries range between $25,000 and $41,000 per year.
What am I worth?
How do patient coordinators rate their job?
Patient coordinator reviews
Putting that patient/customet first and directing (directions) that person to their Doctors office and setting or cancelling their appointments, just helping people.
There's nothing to dislike.
Gaining valued insurance knowledge and expertise.
Limited opportunity for an advanced position supervisor leading to manager.
Talking to people work on the computer.
Updated January 8, 2025
