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What is a patient finance representative and how to become one

Updated January 8, 2025
4 min read

Patient finance representatives are responsible for compiling data, computing fees, and preparing invoices for billing purposes. They interact with computers by setting up functions, entering data, or processing information. They also communicate with supervisors, peers, or subordinates by telephone, in written form, e-mail, or person and provide information to those supervisors.

Patient finance representatives earn a median sum of $35,000 annually or $16 per hour. They perform some duties which include verifying insurance eligibility benefits for services rendered and documenting appropriately. They assist in obtaining referrals and insurance authorizations and prepare daily financial journals with bank deposits and necessary paperwork to send to centralized billing for record purposes.

Patient finance representatives typically hold a bachelor's or associate's degree in business, health care administration, or other related fields. They are expected some years of experience as a patient finance representative or in a similar role. Some employers prefer candidates with the ability to comprehend easily with excellent critical-thinking and communication skills to boot.

ScorePatient Finance RepresentativeUS Average
Salary
2.6

Avg. Salary $33,224

Avg. Salary $59,228

Stability level
8.3

Growth rate -4%

Growth rate 0.3%

Diversity
8.8
Race

American Indian and Alaska Native 0.61%

Asian 6.01%

Black or African American 11.46%

Hispanic or Latino 24.98%

Unknown 4.94%

White 52.00%

Gender

female 87.82%

male 12.18%

Age - 39
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39
Stress level
8.3

Stress level is high

7.1 - high

Complexity level
7.6

Complexity level is challenging

7 - challenging

Work life balance
6.5

Work life balance is good

6.4 - fair

Patient finance representative career paths

Key steps to become a patient finance representative

  1. Explore patient finance representative education requirements

    Most common patient finance representative degrees

    Bachelor's

    33.4 %

    Associate

    30.8 %

    High School Diploma

    16.2 %
  2. Start to develop specific patient finance representative skills

    SkillsPercentages
    Patients23.56%
    Customer Service20.02%
    Medical Terminology6.13%
    HIPAA4.45%
    Patient Accounts4.22%
  3. Complete relevant patient finance representative training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New patient finance representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a patient finance representative based on U.S. Bureau of Labor Statistics data and data from real patient finance representative resumes.
  4. Research patient finance representative duties and responsibilities

    • Experience in ICD9 and CPT usage.
    • Assign appropriate ICD-9 and ICD-10 codes to patients accounts.
    • Review account aging reports, make corrections utilizing CPT and ICD-9 standards.
    • Maintain patient confidentiality via HIPAA rules and regulations.
  5. Prepare your patient finance representative resume

    When your background is strong enough, you can start writing your patient finance representative resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a patient finance representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable patient finance representative resume templates

    Build a professional patient finance representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your patient finance representative resume.
    Patient Finance Representative Resume
    Patient Finance Representative Resume
    Patient Finance Representative Resume
    Patient Finance Representative Resume
    Patient Finance Representative Resume
    Patient Finance Representative Resume
    Patient Finance Representative Resume
    Patient Finance Representative Resume
    Patient Finance Representative Resume
  6. Apply for patient finance representative jobs

    Now it's time to start searching for a patient finance representative job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first patient finance representative job

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Average patient finance representative salary

The average patient finance representative salary in the United States is $33,224 per year or $16 per hour. Patient finance representative salaries range between $26,000 and $41,000 per year.

Average patient finance representative salary
$33,224 Yearly
$15.97 hourly

What am I worth?

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How do patient finance representatives rate their job?

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Patient finance representative reviews

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A zippia user wrote a review on Jan 2020
Pros

Putting that patient/customet first and directing (directions) that person to their Doctors office and setting or cancelling their appointments, just helping people.

Cons

There's nothing to dislike.


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A zippia user wrote a review on Jul 2019
Cons

Non caring employer's , standing on my feet all day, working weekends, low pay


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A zippia user wrote a review on May 2019
Pros

I like to work with the Claim Submission, Followup on the claim process, work on the denials of the claims by the insurance companies, submit the corrected claims for reprocessing for the prompt payment on the claims by the insurance companies, post the payment received from the insurance companies and maintain an accurate patient's account, communicate with the patients about their accounts for their balance and post the payment received into their account, answer to all the queries from the patients and insurance rep and work with appeals for the claims denied by the insurance companies.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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