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Patient liaison part time jobs - 128 jobs

  • Instructor, Patient Access Specialist

    Cuyahoga Community College (Tri-C 3.9company rating

    Cleveland, OH

    Department: Health Industry Solutions Reports To: Program Manager, Health Industry Solutions Recruitment Type: External/Internal Employment Type: Part-Time Faculty Non-Union Work Schedule: hours depend on program needs Job Description: SUMMARY Teaches a full range of skills and knowledge for the certificate program in Comprehensive Patient Access Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination. ESSENTIAL FUNCTIONS * Deliver a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist program * Provide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environment * Implement the approved healthcare training curriculum to enhance the learning experience of program participants * Present well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of Patient Access and CHAA study guide) and school policies * Monitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirements * Identify and refer participants to supportive services when necessary to enhance student success * Maintain up-to-date knowledge of current changes and trends in the healthcare industry * Promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making * Provide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projects * Follow all College retention policies to ensure student attendance. * Perform other duties as assigned. REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING * Associate degree * Minimum of 5 years' experience as a Patient Access Specialist or Patient Service Representative in a hospital setting * Must possess CHAA or CHAM certifications * Must be an approved proctor through NAHAM * Prior classroom instruction and/or training experience in healthcare KNOWLEDGE, SKILLS & ABILITIES * Ability to instruct through remote and in-person delivery using platforms like Blackboard, virtual classrooms, and online Learning Management Systems * Demonstrate intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint * Ability to respond appropriately to the needs of the community with sensitivity * Ability to manage key metrics * Must possess excellent oral and written communication skills * Ability to multitask effectively in a fast-paced environment * Credibility, presence, and excellent facilitation abilities are required * Possess a thorough understanding of all College policies and actively participate in their implementation and enforcement COMPETENCIES CRITICAL COMPETENCIES * Service Focus * Communication * Quality of Work VERY IMPORTANT COMPETENCIES * Time Utilization * Collaboration IMPORTANT COMPETENCIES * Adaptability * Continuous Improvement PREFERRED QUALIFICATIONS * Bachelor's Degree * Demonstrated basic Blackboard skills (equivalent program) * Demonstrated experience with online instruction. * Professional presentation skills * Active membership in the National Association of Healthcare Access Management PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * The work is performed in a normal, professional office or technical lab environment; * The work area is adequately lighted, heated and ventilated; * Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; * Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite Special Note: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/ hour. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
    $30 hourly 14d ago
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  • Hospital Based Bilingual Patient Advocate

    Elevate Patient Financial Solution

    Columbus, OH

    Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This part-time position is located 100% onsite at a hospital in Columbus, OH, with a Sunday-Wednesday 7:00a-2:30p or Monday-Thursday schedule from 7am-2:30pm. Holiday coverage is possible based on client needs. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked. * Provide exceptional customer service at all times. * Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Request home visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * All other duties as assigned Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * High School Diploma or GED preferred, except when required by our client. * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English. * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Ability to multitask * Ability to function in a fast-paced environment The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer
    $30k-38k yearly est. 31d ago
  • Admission Care Liaison (RN)

    Ohio S Hospice Inc. 3.3company rating

    Newark, OH

    What You Should Know About the RN Admission Care Liaison Role: This is a part time DRIVING position serving the Central Ohio Region (Newark, Columbus, Marysville, Lancaster, etc.) The hours are 11a-7p with any every 4th weekend and holiday rotation We provide superior care and superior services to patients at their end-of-life journey. Only those who have a heart for hospice will succeed. The RN Admission Care Liaison Essential Duties Are: Assess and evaluates the patient and family including the physical, spiritual, and psychosocial needs, whether residing in hospital, nursing facilities (ECF, AL, IL, etc.), home and other settings. Presents hospice philosophy and services offered to referred patients and families in a manner that results in timely admission of eligible patients. Develops and implements the initial patient-centered plan of care with Interdisciplinary Team members. Communicates clearly all patient information to the Hospice Physician to obtain certification of terminal illness. Assists with patient assessments for facility based contracted beds, manages symptoms, collaborates with interdisciplinary team members, and facilitates transfers to home or other facilities as requested. Communicates with attending physicians and hospital staff to establish a coordinated plan of care that reflects the hospice philosophy for new patients and existing patients that are in the hospital; which will ensure that transfers to other care sites are expedited as soon as possible. Assists in other activities and departments when requested to ensure complete and thorough patient care for all Ohio's Hospice patients. Participates in Continuous Quality Improvement activities to support the quality of Ohio's Hospice services. Precepts new staff to support professional relationships with newly hired team members as required. RN Qualifications: Graduate of an accredited nursing school RN nurse license in the state of Ohio without any board actions Two years acute care nursing experience preferred Certification in Hospice and Palliative Medicine (CHPN) preferred and will be made available to Ohio's Hospice employees who wish to obtain certification. CPR Certified Computer skills sufficient to properly document services and care. Ability to drive during daytime, nighttime, or inclement weather. Valid Driver's License with Safe Driving Record State Minimum Automobile Insurance Coverage Must be able to pass a criminal background check Must be able to pass a 10 panel drug screen Benefits & Perks: Competitive Health, Dental, and Vision Insurance Short- & Long-Term Disability Life Insurance Paid Time Off 401k with 5% Company Match Tuition Reimbursement Preparation for certification and pay incentive on Hospice certification achievement Scrubs provided at initial onboarding Mileage reimbursement Organizational preceptor to assist with orientation and ongoing education Educational programs geared toward career advancement Ohio's Hospice offers opportunity, advancement, and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other! As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice! Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.
    $72k-89k yearly est. Auto-Apply 21d ago
  • Patient Access Specialist

    Northeast Ohio Neighborhood 3.8company rating

    Cleveland, OH

    Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties: Under the supervision of the Business Office Supervisor, the Patient Access Specialist is responsible for demonstrating independent judgment and discretion in the provision of quality patient services and support for clinical services, including; patient reception, service area reception, appointments, registration, collection of payments, service charges, telephone contacts, medical records, and referrals. The Patient Access Specialist provides administrative support to the health center. The Patient Access Specialist does not advise professional personnel, patients or any persons regarding medical issues. The Patient Access Specialist will apply well-developed customer service skills and be able to prioritize and manage individual assignments for the overall improvement of the registration process. Education: High School Graduate or equivalent; Successful completion of advanced training when available. Minimum Qualifications: 2 years of patient registration or related experience. Demonstrated knowledge and understanding of insurance plans/benefits and the verification processes. Must be able to identify and categorize each patient's age-specific grouping of needs such as, infant, adolescent, or geriatric patients. Working knowledge of HIPAA guidelines and Release of Information laws. Working knowledge of medical terminology. Ability to work as a team with technical professionals, management and medical professionals. Ability to work effectively independently and effectively solve problems. Full-Time Work Schedule Hours Day Shift: 8:30 A.M. to 5:30 P.M. Afternoon/Evening/Weekend/Holiday/ Work Schedule Hours Monday-Thursday: 12:00 P.M.-9:00 P.M.Friday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M. Holidays: 2:00 P.M.-9:00 P.M. Part-Time Work Schedule Hours Monday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M.Holidays: 2:00 P.M. to 9:00 P.M.
    $32k-37k yearly est. Auto-Apply 60d+ ago
  • Part-time Patient Service Representative - Endocrinology

    Southwoods Health

    Boardman, OH

    Location: Endocrinology Office, Boardman, Ohio Southwoods Health is hiring a Part-time Patient Service Representative for our endocrinology office in Boardman, Ohio. This role provides a comprehensive, proactive, and patient-first experience for all patients and visitors. The ideal candidate will demonstrate outstanding customer service and interaction skills to facilitate patient needs while obtaining accurate demographic, financial, and insurance information. Essential Duties: Perform patient registration and check-in, including co-pay collection, insurance verification, and other arrival desk functions. Manage patient check-out, including providing post-visit instructions, scheduling follow-up appointments. Perform telephone triage and assist in facilitating provider instructions. Create a welcoming, friendly, and professional environment through exceptional customer service. Collaborate effectively with clinical staff to ensure seamless patient flow. Recognize and support patients' rights and responsibilities in the performance of all job duties. Ensure all processes at the practice maintain compliance with all regulatory agencies. Perform other duties as assigned. Qualifications & Requirements: Training or coursework in business office activities, computer skills, and medical terminology. Effective communication skills, critical thinking, and the ability to problem-solve. Strong organizational skills, high attention to detail, and a focus on accuracy. Ability to maintain a professional demeanor at all times, demonstrating strong ethical and moral principles. A cooperative work attitude toward coworkers, management, physicians, patients, and visitors. Basic proficiency in Microsoft Office (required). Medical receptionist experience (preferred). Schedule: Status: Part-time (25-29 hours per week). Shifts: Monday-Wednesday, 7:30 AM - 4:00 PM; Friday, 7:00 AM - 11:00 AM. At Southwoods, it's not just about the treatment, but how you're treated. For more information and to apply, please visit our website: ************************
    $28k-34k yearly est. 5d ago
  • Patient Registration Spec - 500079

    Utoledo Current Employee

    Toledo, OH

    Title: Patient Registration Spec Department Org: Registration - 108820 Employee Classification: B2 - Classif'd Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 1 Start Time: 7AM End Time: 7PM Posted Salary: 17.10 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: The Patient Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The Patient Registration Specialist is highly skilled and works at a fully cross-functional level. Minimum Qualifications: Education/experience/licensing: 1. High School diploma or equivalent required. 2. Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one of the following is required:  Registration Specialist.  Check-in/out Clerk-who enters patient demographic/insurance information in system (testing may be given). Communication and other skills: 3. Must have working knowledge to operate a computer in a window-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently. 4. Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. 5. Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service. 6. Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested. Physical Requirements: 1) Visual acuity of 20/20 or corrected to 20/20 including color vision when applicable; 2) ability to hear with or without aides); 3) ability to orally communicate; 4) good manual dexterity; 5) ability to push, pull, roll, and transfer/lift 50 pounds occasionally; 6) ability to stand, walk frequently; 7) ability to bend, reach, stoop, kneel frequently; 8) ability to perform CPR (if required for position). Occasional carrying of items weighing up to 30 pounds required. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
    $29k-37k yearly est. 60d+ ago
  • Patient Access Representative Brunswick Rheumatology - Part Time

    Uhhospitals

    Brunswick, OH

    Patient Access Representative Brunswick Rheumatology - Part Time - (260000A4) Description A Brief OverviewThe Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience. What You Will DoChecking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments. Assists patients with enrolling and utilizing MyChart. Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances. Assist with completion of various types of paperwork and forms. Effectively work EPIC workques, worklist and inbasket messages. Schedules referrals and follow-up visits. Accurate and timely scanning of documents into EPICAdditional ResponsibilitiesFunctions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency. Actively participates in UH emergency preparedness. Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned. May be scheduled to work at off-sites. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications EducationHigh School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience1+ years Customer Service (Required) 1+ years Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-BrunswickWork Locations: 4065 Center Road Suite 210 4065 Center Road Suite 210 Brunswick 44212Job: Administrative SupportOrganization: Specialty_Care_UHMSOSchedule: Part-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: Yes, 15 % of the TimeRemote Work: NoJob Posting: Jan 22, 2026, 8:34:04 PM
    $29k-37k yearly est. Auto-Apply 1d ago
  • Patient Registration Representative, Part Time

    Ohiohealth 4.3company rating

    Mount Gilead, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Part time Morrow County Hospital position 24 hours per pay, shifts vary First and Second shift with rotating weekends and holidays. This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates. **Responsibilities And Duties:** Accurately identifies patient in the EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, face to face and/or bedside location) to complete registration all while maintaining patient confid entiality. Provides exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processes BWC patients. Transcribes ancillary orders Schedules outpatients Generates, prints, and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and department goals Attempts to collect residual balances from previous visits Answers questions or concerns regarding insurance residuals and self pay accounts Uses knowledge of CPT codes to accurately select codes from clinical descriptions Generates appropriate regulatory documents and obtains consent signatures. identifies and/or determines patient Out of Network acceptance into the organization Reviews insurance information and speaks to patients regarding available financial aid Explains billing procedures, hospital policies and provides appropriate literature and documentation Scans required documents used for claim submission into patient's medical record Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed Complies with policies and procedures that are unique to each access area Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas Goes to the Nursing Units to register or obtain consents Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patients. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts Maintains patient logs for statistical purposes Reviews insurance information and determines need for referrals and/or financial counseling. Educates patients on MyChart, including activation. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting. **Work Shift:** Variable **Scheduled Weekly Hours :** 24 **Department** Main Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $30k-33k yearly est. 7d ago
  • Patient Care Coordinator Part Time - Upstream Rehab at Beacon Ortho (Kenwood)

    Upstream Rehabilitation

    Cincinnati, OH

    Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, is looking for a Part Time Patient Care Coordinator to join our team in Cincinnati, OH (Kenwood clinic) Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $24k-38k yearly est. Auto-Apply 60d+ ago
  • (Part Time) BMS Patient Services Specialist

    Wooster Community Hospital 3.7company rating

    Wooster, OH

    Job Description Part Time Patient Service Specialist in Vascular Surgery and Psych. The Patient Services Specialist is responsible for the smooth running of the office. They are the touchstone between patients, clinical staff, and physicians/providers. This role maintains the front office area and represents the practice with professionalism. Bloomington Medical services is currently looking for an experienced medical front desk specialist to split a 32-36 hour work week between both Psych and Vascular Surgery. Duties & Responsibilities: Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts. Welcomes patient and visitors in person or on the telephone and takes detailed messages as need. Uses practice management software, patient portal and appointment reminder systems to management scheduling, interact with patients and providers, and update files and patient records. Assists patients in filling out insurance forms and other patient records. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appoints in person and by telephone. Keeps patient appointments on schedule by notifying the provider and/or clinical office staff of a patients' arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Minimizes Patients' stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly reception area. Helps patients in distress by responding to emergencies and solving problems. Collects, sorts, distributes, or prepares mail, messages, and faxes. Maintains patient accounting by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording, and collecting patient charges, filing, collecting, and expediting third-party claims. Following an appointment, schedules appointments, lab tests, and/or medical tests as needed. Obtains prior authorization as required by health insurers related to medication, supplies, medical equipment, etc. Maintains business office inventory and equipment by checking stock to determined inventory levels, Anticipating needed supplies, placing orders, verifying receipt and delivery of orders. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures and reporting needed changes to Practice Manager and/or Director of Operations. Contributes to the team effort by accomplishing related duties as needed and assigned. Required Skills/Abilities: Active listening and communication skills Patient focus Courtesy and Customer service Multi-tasking Flexibility Time management Organization Attention to detail. Computer skills and data entry experience Professionalism Problem solving Active listening Interpersonal relationship building Teamwork Education and Experience: High School Diploma or GED required. Associate degree in business administration or similar concentration a plus. 5-10 years Medical Office experience desired. Hours 7-5p/ 3 to 4 days a week. (32-36 hours per week) No nights, weekends or Holidays. Effective Date: 7/19/2024 Revision Date(s): Click or tap to enter a date.
    $31k-36k yearly est. 3d ago
  • Social Work Patient Care Coordinator - 498081

    University of Toledo 4.0company rating

    Toledo, OH

    Title: Social Work Patient Care Coordinator Department Org: Outcome Management Outpatient - 114160 Employee Classification: B6 - Unclass Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 1 Start Time: 0800 End Time: 1630 Posted Salary: $27.98 - $33.32 Float: True Rotate: True On Call: True Travel: False Weekend/Holiday: True Job Description: General Summary • Responsible for improving the quality of patient care as a member of the multidisciplinary patient care team and responsible for identifying and facilitating the social work service needs of patients and families in the acute care and outpatient populations, including psycho-social assessment, information and referrals, high risk screening, crisis interventions, resolutions and early discharge planning. • Facilitates the discharge planning process throughout the patient's continuum, functions to promote optimal clinical, financial, and satisfactory patient outcomes. • Demonstrates professional interpersonal skills and effectively communicates with patients, families, physicians, other members of the patient care team, and representatives from the community. • Support change, challenge current health care delivery models and advocate for more efficient methods for the delivery of social work services. • Provide medical specialty care coordination as assigned. • Provide coverage of other Clinic Areas as assigned. Minimum Qualifications: Qualifications/Knowledge, Skills & Abilities (Indicate minimum required to qualify or perform this job.) • State of Ohio, Licensed Social Worker (LSW) required. • Master's Degree in Social Work required. • Licensed Independent Social Worker preferred (LISW). • Previous social work experience in a health care setting required. • Competent in computer skills (Word, Excel, Internet and e-mail) required. • Excellent written and verbal communication skills required. • Must possess a high level of integrity in dealing with confidential data. • Flexibility in daily assignment as needed. • Adherence to principles of infection control as defined by risk assessment of the job. • Weekend/holiday rotation. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
    $28-33.3 hourly 60d+ ago
  • Part-Time Patient Experience Coordinator

    Pinnacle Fertility Inc.

    Canfield, OH

    Job Description About Us Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at ************************** About the Role The Patient Experience Coordinator plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. As a Patient Experience Coordinator, you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care. We are seeking a Patient Experience Coordinator to join our dedicated team at Pinnacle Fertility- Ohio in Canfield, OH. This is a part-time, onsite position, working Monday, Wednesday, and Friday from 7:00AM -3:30PM. Key Responsibilities Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments. Answer and manage incoming calls, schedule appointments, and provide support to clinical staff. Maintain accurate patient records, process billing information, and collect copays. Ensure the reception area is clean, organized, and welcoming for all visitors. Room patients and ensure examination rooms are properly prepared after each patient visit. Assist with additional projects and administrative duties as assigned. Position Requirements Education: High school diploma or equivalent required. Experience: 1 year of experience in a medical office, front desk, or customer service. Skills: Strong communication, organizational, and multitasking skills. Proficiency with electronic medical records (EMR) and basic computer skills (Preferred). Flexibility: Must be willing to train for one week at our Akron location. Compensation: Hourly Rate: $18.50 - $20.00 per hour (final offers based on experience, skills, and qualifications). Diversity & Inclusivity at Pinnacle Fertility At Pinnacle Fertility, we celebrate diversity and are committed to creating an inclusive environment for all team members. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.
    $18.5-20 hourly 9d ago
  • Front Desk Patient Relations Coordinator

    Bright Direction Dental

    Ohio

    Front Desk Patient Relations Coordinator Clyde, OH Premier Dental is a patient-centered, multi-doctor, specialty practice known for delivering excellent care in a friendly, welcoming environment. Aside from General Dentistry, we offer advanced services, including Oral Surgery, Endodontics, and Periodontics. Our busy, high-quality team is dedicated to exceptional patient care and seamless coordination across specialties. We're growing and seeking a reliable, positive, and detailed-oriented Front Desk Patient Relations Coordinator who is organized, professional, self-driven, and patient-focused. If you enjoy helping people and want to be part of a supportive, collaborative dental team, we'd love to meet you! Premier Dental: 510 E. McPherson Hwy, Clyde, OH 43410 Compensation: Flexible based on industry knowledge and experience. Office Schedule: Mondays 10:00 am - 6:00 pm Tuesdays 8:00 am - 5:00 pm Wednesdays 8:00 am - 5:00 pm Thursdays 10:00 am - 6:00 pm Fridays 9:00 am - 3:00 pm Daily Responsibilities: Greeting patients and creating a warm, professional first impression. Checking patients in and out. Answering incoming calls and responding to patient inquires. Scheduling, confirming, and adjusting appointments. Verifying and updating patient information and insurance. Processing payments and collecting co-pays. Coordinating with clinical staff to maintain efficient patient flow. Managing daily front desk tasks including emails, forms, confirmations, records, external communications, etc. Maintaining a clean and organized reception area. Qualifications Required: Previous experience in a dental customer service or administrative role. Strong communication and interpersonal skills. Ability to be a self-starter, multitask and work in a fast-paced environment. Reliability, punctuality, and professionalism. Basic computer skills and comfort with digital scheduling systems. Preferred: Experience in a dental or medical office. Knowledge of dental terminology, insurance benefits, and practice management software. Benefits: Full-time employees (30+ hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits. Full-time employees are eligible for paid time off and holiday pay. Part-time employees working 16+ hours per week are eligible for paid time off. All employees may participate in our 401(k) retirement savings plan, which includes a company match. Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.
    $39k-50k yearly est. 60d+ ago
  • Patient Care Coordinator (PCC) - Supervisor

    Avita Health System 4.1company rating

    Ontario, OH

    Join Our Team at Avita Health System - Avita Galion Hospital Avita Health System is proud to serve the communities of Crawford and Richland counties through three hospitals and numerous clinic locations. Over the past few years, we've tripled in size, now employing over 2,200 team members and more than 160 physicians and advanced practitioners. Our mission is to deliver high-quality, compassionate care to the people who depend on us. We're currently seeking a dedicated Patient Care Coordinator (PCC) to join our Nursing Administration Department at our Galion location. Position Overview Assesses, plans, implements and evaluates the nursing care of patients within the nursing units. Responsible for ensuring continuity of care of the patients between shifts by providing direct care as well as supervising the care given by nursing assistants, LPNs and supportive staff members. Participates in patient and family teaching. Maintains role as patient advocate with a focus on the organization's mission. Qualifications Required: Current licensure as a Registered Nurse in the State of Ohio. Current BLS, ACLS, PALS certifications. Successful completion of Neonatal Resuscitation certification. Two (2) or more years of previous nursing experience. Preferred: Previous management/supervisory experience. Bachelor's degree in nursing (BSN). Why Join the Avita Health System Team? At Avita, we're committed to creating a supportive, inclusive, and empowering environment where every team member plays a vital role in delivering exceptional care to our communities. Whether you're on the front lines or behind the scenes, your work matters here. What You Can Expect at Avita: A collaborative and engaged workplace culture Competitive wages and comprehensive benefits Generous paid time off (PTO) to support work-life balance Health, dental, and vision insurance options 403(b) retirement plans with up to 4% employer match Paid parental leave Pharmacy discounts for employees Free on-site parking Opportunities for professional growth and internal advancement Recognition programs, including the DAISY Nursing Award for excellence Join a team that values your contributions and supports your career journey every step of the way. Job ID: #10716 Location: Avita Galion Hospital - Nursing Administration Department Avita Health System is an Equal Opportunity Employer. 7p-7a, part time.
    $41k-50k yearly est. Auto-Apply 60d+ ago
  • Patient Services Coordinator

    Us Fertility

    Cincinnati, OH

    Enjoy what you do while contributing to a company that makes a difference in people's lives. Ovation Fertility, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. We have an immediate opening for a Patient Services Coordinator to join our team in Cincinnati, Ohio. The schedule is Monday through Friday, from 7:00 AM to 3:30 PM, with every third weekend and 2 to 3 holidays per year. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Coordinator is responsible for: • Greet patients and manage front office • Check patients in for appointments and sanitize rooms • Answer patient phone calls and route appropriate team • Register new patients into laboratory EMR • Schedule patient appointments • Send and verify consents • Take payments and work closely with Ovation Billing team • Process and fax completed lab reports results to referring physicians • Data entry into EMR • Act as liaison between lab staff and medical team • Work with patients looking to transfer cryopreserved specimens and their originating clinics to collect necessary records and organize shipments • Assist lab staff in administrative projects • Perform all other duties as assigned What You'll Bring: The skills and education we need are: • High school diploma or equivalent is required • 2+ years previous experience in administrative role; medical office experience preferred • Knowledge of medical software, terminology and procedures preferred • Knowledge of HIPAA Regulations preferred • Excellent interpersonal communication skills, and the ability to build and facilitate good working relationships with staff at all levels of organization • Demonstrated ability with exercising sound judgment and discretion when handling sensitive and confidential information • Excellent organizational skills • Ability to work independently, under pressure and within deadlines • Exceptional written and verbal communication skills and attention to detail • Ability to work as part of a team • Good research skills • Tech savvy • Flexibility and willingness to learn at all times • Excellent multi-tasking abilities • Ability to use billing systems More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match At Ovation Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! To learn more about our company and culture, visit here.
    $30k-41k yearly est. 2d ago
  • Patient Services Coordinator

    FPG Services LLC

    Cincinnati, OH

    Job Description Enjoy what you do while contributing to a company that makes a difference in people's lives. Ovation Fertility, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. We have an immediate opening for a Patient Services Coordinator to join our team in Cincinnati, Ohio. The schedule is Monday through Friday, from 7:00 AM to 3:30 PM, with every third weekend and 2 to 3 holidays per year. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Coordinator is responsible for: • Greet patients and manage front office • Check patients in for appointments and sanitize rooms • Answer patient phone calls and route appropriate team • Register new patients into laboratory EMR • Schedule patient appointments • Send and verify consents • Take payments and work closely with Ovation Billing team • Process and fax completed lab reports results to referring physicians • Data entry into EMR • Act as liaison between lab staff and medical team • Work with patients looking to transfer cryopreserved specimens and their originating clinics to collect necessary records and organize shipments • Assist lab staff in administrative projects • Perform all other duties as assigned What You'll Bring: The skills and education we need are: • High school diploma or equivalent is required • 2+ years previous experience in administrative role; medical office experience preferred • Knowledge of medical software, terminology and procedures preferred • Knowledge of HIPAA Regulations preferred • Excellent interpersonal communication skills, and the ability to build and facilitate good working relationships with staff at all levels of organization • Demonstrated ability with exercising sound judgment and discretion when handling sensitive and confidential information • Excellent organizational skills • Ability to work independently, under pressure and within deadlines • Exceptional written and verbal communication skills and attention to detail • Ability to work as part of a team • Good research skills • Tech savvy • Flexibility and willingness to learn at all times • Excellent multi-tasking abilities • Ability to use billing systems More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match At Ovation Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! To learn more about our company and culture, visit here.
    $30k-41k yearly est. 2d ago
  • Patient Care Coordinator

    Cleartone Hearing Aid Services

    Wooster, OH

    Job DescriptionBenefits: Training & development Cleartone Hearing Aid Service in Wooster, OH is in search of a Patient Care Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community. At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone. Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success. The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team! Responsibilities include: Warmly greeting patients and other visitors Answering phones in a prompt and courteous manner Outbound calling to current and prospective patients Entering and updating all patient information including intake and insurance forms Scheduling appointments Receiving funds and processing payments Maintaining excellent working relationships with patients, vendors, colleagues, etc. Qualifications: Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation. Professional-level listening and problem-solving skills. Strong ability to prioritize, multi-task and stay organized. Must have consistent, punctual and reliable attendance. At least 1 year of experience in a healthcare or office setting. Minimum high school diploma. Salary & Benefits: Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment; Paid holidays Full-time employment with a regular schedule (Monday to Friday) Patient Care Coordinator Front Office Staff Position Cleartone Hearing Aid Service in Wooster, OH is in search of a Patient Care Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community. At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone. Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success. The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our clients patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team! Responsibilities include: Warmly greeting patients and other visitors Answering phones in a prompt and courteous manner Outbound calling to current and prospective patients Entering and updating all patient information including intake and insurance forms Scheduling appointments Receiving funds and processing payments Maintaining excellent working relationships with patients, vendors, colleagues, etc. Qualifications: Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation. Professional-level listening and problem-solving skills. Strong ability to prioritize, multi-task and stay organized. Must have consistent, punctual and reliable attendance. At least 1 year of experience in a healthcare or office setting. Minimum high school diploma. Salary & Benefits: Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment; Paid holidays & PTO; Part-time or full-time employment with a regular schedule (Monday to Friday)
    $15.5-16.5 hourly 16d ago
  • Patient Care Coordinator

    Dasco Home Medical Equipment 3.5company rating

    Wooster, OH

    Requirements REQUIRED EDUCATION AND/OR EXPERIENCE: High School diploma or GED equivalent. PREFERRED EDUCATION AND/OR EXPERIENCE: Associate's degree in related field. Six months' experience in healthcare/medical/insurance/DME customer service role ADDITIONAL QUALIFICATIONS: None. COMPETENCIES: Communication proficiency Compliance Customer service / client focus Results driven Stress management POSITION TYPE/EXPECTED HOURS OF WORK: The Patient Care Coordinator position is part-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. SUPERVISORY RESPONSIBILITY: This position has no supervisory role. WORK ENVIRONMENT: This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. TRAVEL: Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO #ind100
    $20k-32k yearly est. 21d ago
  • Registration Specialist - Part Time (.5 FTE)

    Lindner Center of Hope 4.5company rating

    Mason, OH

    Registration Specialist Part-Time - 20 Hours (.5 FTE) About Us: The Lindner Center of Hope is a nonprofit, comprehensive mental health center and global leader offering state-of-the-science diagnosis and treatment of the most pervasive mental illnesses of our time. One of the first centers designed as a fully integrated system of care to address deficiencies in mental health care as identified by the Institute of Medicine. Innovative residential assessment, inpatient and outpatient programs in partnership with UC Health serving more than 54,660 patients from around the world. A leader in research and collaborations that are advancing the field and positioning Cincinnati as a national leader in mental health care. We embrace the many talents, skills, and experiences our employees bring to Lindner Center of Hope. Everyone is encouraged to use their unique gifts to express ideas, make meaningful contributions to our programs and genuine connections with patients and family, as well as strengthen donor, referrer and community relations. At Lindner Center of Hope, you'll have the opportunity for a consistently rewarding career, working for an organization that shares your desire and ability to make a demonstrable difference in the lives of people living with mental illness. Position Summary: This position provides administrative support to the clinicians providing outpatient services at the Lindner Center of Hope. This position works closely with the Intake, Patient Registration and Billing staffs to provide excellent service to patients and families receiving outpatient services. Major Duties and Responsibilities: Front Desk: Greets new and established outpatients upon arrival, complete registration and obtains and/or verify all demographic and insurance information making updates or corrections in the patient account system as appropriate. Completes the Medicare Secondary Payer Questionnaire for all Medicare patients during the registration process. Obtains the appropriate signatures on consents and assignment of benefits. Scans insurance cards, picture ID, signed consents and other appropriate documents into the document imaging system. Collects co-pay, deductible or other out-of-pocket liability and receipts the patient. Reviews any outstanding balances with patients at check in and provides a patient statement upon request. Attempts to collect on past due balances or refer the patient to the billing department or financial counselor to make arrangements to settle bill. Counts and balances cash drawers/boxes daily. Prepares daily cash reconciliation report ensuring that receipts are posted correctly and submits all payments to the cashier at the end of each shift. Clearly documents all activity on the patient's account in the patient accounting system. Work the assigned work queues on a routine basis as a self-auditing tool to detect any missing registration information. Follow up as needed. Greets all visitors in a respectful manner as they enter the main lobby. Assists all visitors and staff members with questions and provides patients and visitors with a badge and directions to the appropriate areas of LCOH. Performs all other duties as assigned. Position Qualifications: High school diploma required At least 2 years of experience in doctor' office or health care administrative position required. Experience working in mental health setting preferred. Strong customer service skills and a high degree of confidentiality are required. Must have strong computer skills including Excel and Word. Receptionist skills involving answering the telephone, greeting patients/visitors, and making appointments are required. Ability to enthusiastically follow and model the Lindner Center of Hope mission, vision and values. Physical Requirements: The physical demands of this position are consistent with those performed in a normal office environment, including occasional lifting, carrying, pushing or pulling, and sufficient manual dexterity to operate standard office equipment and ability to use a computer. Perks and Benefits At LCOH, we are dedicated to fostering a supportive and caring environment. As part of our team, you'll have access to: Affordable medical, dental, and vision plans for both full-time and part-time employees Flexible spending and health savings accounts Generous paid time off that starts accruing on day one Opportunities for tuition reimbursement and continuous education An employer-matching 401(k) retirement plan to help you plan for the future Complimentary gym membership Employer-provided short and long-term disability coverage, life insurance and an Employee Assistance Program A community of mission-driven individuals passionate about making a difference All candidates extended conditional offer of employment will be subject to a WebCheck (BCI & FBI Fingerprinting). Fingerprints will be submitted to the Bureau of Criminal Investigation (BCI) and the Federal Bureau of Investigation (FBI). The reports from these agencies will include criminal record information. Lindner Center of Hope will follow the requirements for employment based on the State of Ohio Administrative Code 5122-30-31, and any other regulatory requirements regarding criminal background checks. Lindner Center of Hope also reserves the right to obtain Consumer Reports and/or Investigative Consumer Reports as defined in the Federal Fair Credit Reporting ACT (FCRA). Lindner Center of Hope is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $29k-33k yearly est. 51d ago
  • Patient Service Coordinator - Part Time

    Blue Cloud Pediatric Surgery Centers

    Oakwood, OH

    NOW HIRING PATIENT SERVICE COORDINATOR - PART TIME ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. * Bilingual (English/Spanish) Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $30k-41k yearly est. 10d ago

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