Automatically apply for jobs with Zippi

Upload your resume to get started.

Patient partner skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical patient partner skills. We ranked the top skills for patient partners based on the percentage of resumes they appeared on. For example, 49.7% of patient partner resumes contained patients as a skill. Continue reading to find out what skills a patient partner needs to be successful in the workplace.

15 patient partner skills for your resume and career

1. Patients

Here's how patient partners use patients:

Provided administrative support for nursing staff including patient data inputs using EPIC database, relative to care and treatment of patients.
Enter data and coordinate meetings with sickle cell patients and parents along with the sickle cell clinic doctor staff.

2. Epic

Epic is a private healthcare company which developed and continues to provide a software intended for healthcare professionals and the organization and management of medical records. It is by far one of the largest in its field, with over 50% of patients having a medical record present in their system. Patients, as well as clinics and various medical professionals and facilities are all able to use this system to keep medical history and information safe and easy to reach, alter, and share with the necessary people.

Here's how patient partners use epic:

Updated patient demographics within the Loyola Health System database using the EPIC system
Utilized the scheduling software EPIC to perform a variety of actions including scheduling, cancelling, and rescheduling.

3. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how patient partners use cpr:

Maintained access data base for Pharmacists and technicians licenses, pharmaceutical certifications, CPR certification and continuing education curriculum.
Provided support for emergencies by managing inappropriate behaviors, aggressive patients, CPR and persons in crisis.

4. HIPAA

Here's how patient partners use hipaa:

Enrolled patients for receiving medications by obtaining insurance, medical history and authorizations pertaining to HIPAA.
Maintained customer/patient confidentiality according to HIPAA and company standards and office policies.

5. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how patient partners use hippa:

Complied with HIPPA and OSHA protocol guidelines and demonstrated a professional level of confidentiality in regard to all patient/facility affairs
Maintained strictest confidentiality and adhered to all state and federal HIPPA guidelines and regulations.

6. Emergency Situations

Here's how patient partners use emergency situations:

Assist medical/nursing personnel during emergency situations as directed.

7. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how patient partners use patient care:

Worked closely with nursing staff to facilitate quality patient care and satisfaction.
Key team member providing new methods of enhancing quality patient care.

8. Patient Safety

Here's how patient partners use patient safety:

Excelled in the ability to follow policy and procedure and provided patient safety.
Implemented organization-wide performance improvement initiatives to improve quality, patient safety and satisfaction and foster innovation in the workplace.

9. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how patient partners use vital signs:

Performed blood glucose monitoring, obtained specimens, weights and vital signs.
Document vital signs and weights on Admission Database and flowsheet forms.

10. Patient Satisfaction

Here's how patient partners use patient satisfaction:

Collaborate with Patient Customer Relations, Patient Access, Emergency Medical Administration, and Emergency Nursing administration to promote Patient Satisfaction.
Resolved grievances and fulfilled requests achieving a high level of patient satisfaction while maintaining effectiveness of therapeutic diets.

11. Patient Complaints

Here's how patient partners use patient complaints:

Addressed patient complaints head-on and ascertained a resolution.
Document patient complaints and compliments in approved database.

12. Radiology

Radiology means a division of medicine that concentrates on the use of radiant energy or any other radioactive material in the process of diagnosis and ailment treatments. It deals specifically with X-rays and radiations bearing high-energy, used in medicine and diagnosis.

Here's how patient partners use radiology:

Verified benefits via Passport and obtained authorization, assisted patients with appointments for various radiology testing.
Register patients for outpatient laboratory and/or radiology services.

13. Primary Care

Here's how patient partners use primary care:

Work in Primary Care, Dermatology, Ophthalmology and Gastroenterology departments to make, reschedule or cancel patient s appointments.

14. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how patient partners use customer service:

Provide ongoing administrative reports, individual and aggregate, to department heads and administration with respect to customer service evaluations.
Communicate information with supporting staff to maintain and exceed optimal team performance in order to maintain exceptional customer service and satisfaction.

15. Direct Patient Care

Here's how patient partners use direct patient care:

Participate in QAPI program and hospice-sponsored in-service training; deliver direct patient care as necessary.
Provided direct patient care/managed patient case load when necessary.

What skills help Patient Partners find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of patient partner skills to add to your resume

The most important skills for a patient partner resume and required skills for a patient partner to have include:

Patients
Epic
CPR
HIPAA
Hippa
Emergency Situations
Patient Care

Patient Safety
Vital Signs
Patient Satisfaction
Patient Complaints
Radiology
Primary Care
Customer Service

Direct Patient Care
EKG
Patient Demographics
Patient Rooms
Glucose Checks
Insurance Verification

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs