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Become A Patient Registrar

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Working As A Patient Registrar

  • Documenting/Recording Information
  • Performing for or Working Directly with the Public
  • Getting Information
  • Assisting and Caring for Others
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • $30,000

    Average Salary

What Does A Patient Registrar Do

Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.

Duties

Customer service representatives typically do the following:

  • Listen to customers’ questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Refer customers to supervisors or more experienced employees

Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email, or live chat.

The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customers’ questions about their accounts. Representatives who work for utility and communication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers’ accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service.

Customer service representatives typically use a telephone, computer, and other office equipment. For example, representatives who work in call centers answer phone calls and use computers to review and select standard responses from a list of options. Those employed in retail stores use registers to process returns or orders.

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How To Become A Patient Registrar

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Patient Registrar Jobs

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Patient Registrar Career Paths

Patient Registrar
Patient Access Representative Billing Specialist Administrator
Business Office Manager
7 Yearsyrs
Patient Access Representative Billing Specialist Accountant
Accounts Receivable Manager
6 Yearsyrs
Patient Access Representative Billing Specialist Executive Assistant
Office Manager Of Human Resources
6 Yearsyrs
Patient Service Representative Patient Care Coordinator Office Manager
Practice Manager
9 Yearsyrs
Patient Service Representative Patient Care Coordinator Case Manager
Patient Care Manager
5 Yearsyrs
Patient Service Representative Patient Care Coordinator Registered Nurse Case Manager
Clinical Manager
8 Yearsyrs
Certified Nursing Assistant Registered Nurse Registered Nurse Supervisor
Nurse Manager
9 Yearsyrs
Certified Nursing Assistant Team Leader Case Manager
Medical Case Manager
8 Yearsyrs
Certified Nursing Assistant Team Leader Office Manager
Billing Office Manager
6 Yearsyrs
Account Representative Account Executive Office Manager
Administrative Director
8 Yearsyrs
Account Representative Account Executive Customer Service Manager
Call Center Manager
6 Yearsyrs
Account Representative Consultant Case Manager
Clinical Services Director
11 Yearsyrs
Scheduler Administrator Nurse Manager
Managed Care Director
9 Yearsyrs
Scheduler Administrator Business Office Manager
Director Of Admissions
7 Yearsyrs
Finance Counselor Medical Coder Billing Manager
Revenue Manager
8 Yearsyrs
Coordinator Social Worker Service Supervisor
Patient Services Manager
7 Yearsyrs
Registered Nurse Senior Technician Specialist Director Of Social Services
Director Of Admissions And Marketing
7 Yearsyrs
Registered Nurse Registered Nurse Supervisor Nursing Director
Patient Relations Director
10 Yearsyrs
Finance Counselor Medical Coder Billing Supervisor
Patient Account Manager
7 Yearsyrs
Finance Counselor Accounts Receivable Specialist Office Supervisor
Supervisor, Patient Access
6 Yearsyrs
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Do you work as a Patient Registrar?

Help others decide if this is a good career for them

Average Length of Employment
Patient Registrar 3.0 years
Registrar 2.9 years
Registration Clerk 2.7 years
Admitting Clerk 2.6 years
Patient Liaison 2.4 years
Top Careers Before Patient Registrar
Cashier 9.4%
Internship 3.2%
Secretary 3.0%
Registrar 2.2%
Server 2.1%
Top Careers After Patient Registrar
Cashier 4.5%
Scheduler 3.4%
Secretary 2.5%

Do you work as a Patient Registrar?

How Would You Rate The Salary Of a Patient Registrar?

Have you worked as a Patient Registrar? Help other job seekers by rating your experience as a Patient Registrar.

Top Skills for A Patient Registrar

  1. Insurance Companies
  2. Emergency Room
  3. Insurance Forms
You can check out examples of real life uses of top skills on resumes here:
  • Contacted insurance companies to verify coverage and obtain authorization for service.
  • Register patients for inpatient, outpatient or emergency room services, obtain demographic and insurance information.
  • Interviewed and assisted incoming patients to hospital, arranged schedules and prepared necessary insurance forms.
  • Coordinated with nursing and professional staff to achieve efficient patient care delivery system as it interfaced with admitting function.
  • Protect the security of medical records to ensure that confidentiality is maintained.

Patient Registrar Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 7,694 Patient Registrar resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Patient Registrar Resume

View Resume Examples

Patient Registrar Demographics

Gender

Female

76.4%

Unknown

12.1%

Male

11.4%
Ethnicity

White

59.5%

Hispanic or Latino

19.6%

Black or African American

11.2%

Asian

6.2%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

84.7%

French

2.6%

Korean

1.7%

Tagalog

1.3%

Vietnamese

0.9%

Hindi

0.9%

Russian

0.9%

Cantonese

0.9%

Portuguese

0.9%

Polish

0.9%

Swedish

0.4%

Gujarati

0.4%

Hmong

0.4%

Khmer

0.4%

Yoruba

0.4%

Bengali

0.4%

Armenian

0.4%

Bulgarian

0.4%

Serbian

0.4%

Croatian

0.4%
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Patient Registrar Education

Schools

University of Phoenix

29.9%

Kaplan University

5.9%

Ashford University

5.3%

Grand Canyon University

4.8%

Strayer University

4.6%

The Community College of Baltimore County

4.6%

Community College of Philadelphia

4.4%

All American Career College

4.0%

Liberty University

4.0%

Houston Community College

3.5%

Northern Virginia Community College

3.5%

Tidewater Community College

3.3%

Ultimate Medical Academy - Clearwater

3.1%

Walden University

3.1%

Remington College

2.8%

Southern New Hampshire University

2.8%

American InterContinental University

2.8%

Fox Valley Technical College

2.6%

Capella University

2.6%

Keiser University

2.6%
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Majors

Business

20.8%

Health Care Administration

20.6%

Medical Assisting Services

11.4%

Nursing

9.3%

Psychology

5.4%

General Studies

3.7%

Criminal Justice

3.3%

Medical Technician

3.0%

Management

2.9%

Accounting

2.4%

Education

2.0%

Communication

1.9%

Health/Medical Preparatory Programs

1.9%

Liberal Arts

1.7%

Computer Information Systems

1.7%

Human Services

1.7%

Public Health

1.6%

Social Work

1.6%

Human Resources Management

1.6%

Insurance

1.6%
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Degrees

Other

34.7%

Bachelors

25.1%

Associate

18.4%

Certificate

9.7%

Masters

7.3%

Diploma

3.7%

License

0.7%

Doctorate

0.4%
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How Would You Rate Working As a Patient Registrar?

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Top Patient Registrar Employers

Jobs From Top Patient Registrar Employers

Patient Registrar Videos

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Patient Access Overview

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