Membership Registrar
Toledo, OH
Job Title: Membership/Registrar Pay per hour: $14.50 Department: Programming Classification: Regular, part- time Reporting: Assistant Unit Director Office Hours: Mon-Fri. 3:30- 7:30 pm
Summary:
Summary: Boys & Girls Clubs of Toledo (BGCT), an Affiliate of Boys & Girls Clubs of America, empowers the young people who need us most to reach their full potential as productive, caring and responsible citizens by providing high-quality and impactful out-of-school time programming for youth in grades K-12. BGCT serves over 5,000 youth per year throughout Northwest Ohio.
The Membership Registrar person is responsible for planning and implementing a safe entrance and exit for members. This person must be an upbeat, highly organized and multi-tasker with the ability to work with all age groups. In addition, the Membership Registrar person will promote and encourage program participation and engagement for all members.
Essential Duties and Responsibilities:
Register members following established procedures.
Before admitting member, check for valid membership card and record accurately in KidTrax Attendance Manager.
Greet members, parents, and guests in an appropriate friendly fashion.
Answer phone: “Boys & Girls Club, may I help you?” Control usage by members and take proper messages.
Supervise lobby and hallway.
Supervise and assist coat check.
Make PA announcements when necessary and appropriate.
Contact expired members monthly.
Issue ID and replacement cards.
Maintain accurate accounting & reporting of membership money.
Maintain change fund for members.
Clean and maintain membership and cubby area.
Record program activities as needed.
Qualifications and Experience:
At least 18 years of age.
Possess a high school diploma.
Possess a Driver's License.
Knowledge of basic first aid practices, procedures, and techniques.
Ability to read and write at a level necessary to successfully perform the required duties.
Ability to understand and carry out both oral and written instructions in an independent manner.
Ability to establish and maintain proper student conduct at front desk.
Ability to meet the physical requirements necessary to safely and effectively perform required duties.
Ability to establish and maintain effective work relationships with those contacted to perform required duties.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
Must pass a background check and finger printing.
Ability to stand sit and walk around for long periods of time.
Must be able to assist members when needed.
It is the Boys & Girls Club's philosophy and practices to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
DISCLAIMER:
This job description states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and perform other job-related duties requested by any person authorized to give instructions or assignments.
Disclaimer: Boys & Girls Clubs of Toledo, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Veteran/Disability.
Auto-ApplyTRAUMA REGISTRAR
Dayton, OH
Trauma Registrar Department: Trauma Program Admin Facility: Miami Valley Hospital PART-TIME Identifies, abstracts, data enters and codes trauma patient records using TraumaBase. The registrar has contact with various departments throughout the hospital. The registrar will demonstrate knowledge and ability in trauma registry methodology, case abstraction, data entry, coding and simple ad hoc reporting.
Minimum Level of Education Required: High School completion / GED
Additional requirements:
§ Type of degree: NA
§ Area of study or major: NA
§ Preferred educational qualifications: Health information management systems (HIMS
Position specific testing requirement: Medical terminology and Basic anatomy
Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Prior job title or occupational experience: Trauma Registry, HIMS, Health Unit Coordinator
Prior specific functional responsibilities: Data abstraction and ability to use computer programs
Preferred experience: Previous registry experience or Health Unit Coordinator or HIMS.Previous registry experience or Health Unit Coordinator or HIMS.
Knowledge/Skills
* Proficient in Microsoft Office; especially Excel, computerized databases, Electronic Medical records,
* Demonstrates ability to collate and assess raw data, ability to analyze data.
* Excellent oral and written communication skills, maintains confidentiality; HIPAA compliance, strong attention to detail
* American Trauma Society Registrar Course or State equivalent within 1 year of hire required by the American College of Surgeons
* Association of advancement of automotive medicine injury scaling course within 1 year of hire required by the American College of Surgeons
* Achieve 8 hours of registry specific continuing education required by the American College of Surgeons
* Successfully achieve Certified Specialist in Trauma Registry within 2 years of hire and with no more than 2 attempts
Patient Access Specialist
Cleveland, OH
Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties: Under the supervision of the Business Office Supervisor, the Patient Access Specialist is responsible for demonstrating independent judgment and discretion in the provision of quality patient services and support for clinical services, including; patient reception, service area reception, appointments, registration, collection of payments, service charges, telephone contacts, medical records, and referrals. The Patient Access Specialist provides administrative support to the health center. The Patient Access Specialist does not advise professional personnel, patients or any persons regarding medical issues. The Patient Access Specialist will apply well-developed customer service skills and be able to prioritize and manage individual assignments for the overall improvement of the registration process.
Education:
High School Graduate or equivalent;
Successful completion of advanced training when available.
Minimum Qualifications: 2 years of patient registration or related experience. Demonstrated knowledge and understanding of insurance plans/benefits and the verification processes. Must be able to identify and categorize each patient's age-specific grouping of needs such as, infant, adolescent, or geriatric patients. Working knowledge of HIPAA guidelines and Release of Information laws. Working knowledge of medical terminology. Ability to work as a team with technical professionals, management and medical professionals. Ability to work effectively independently and effectively solve problems.
Full-Time Work Schedule Hours
Day Shift: 8:30 A.M. to 5:30 P.M.
Afternoon/Evening/Weekend/Holiday/ Work Schedule Hours
Monday-Thursday: 12:00 P.M.-9:00 P.M.Friday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M. Holidays: 2:00 P.M.-9:00 P.M.
Part-Time Work Schedule Hours
Monday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M.Holidays: 2:00 P.M. to 9:00 P.M.
Auto-ApplyDental Practice Patient Coordinator
Cleveland, OH
Job Description
Are you an experienced dental professional with a passion for patient care and administrative excellence? Ridge Road Family Dentistry in Parma, OH is looking for a Dental Practice Patient Coordinator to become an integral part of our team full-time.
If you have experience with scheduling, insurance claim processing, and treatment planning-and you know your way around Eaglesoft-we want to hear from you! We are offering this position competitive pay of $25 - $37 an hour (based on experience), a signing bonus, and great benefits such as PTO and a 401(k)! Join us and be part of a team that values professionalism, cutting-edge technology, and a results-driven approach to patient care.
WHAT IS RIDGE ROAD FAMILY DENTISTRY ALL ABOUT?
At Ridge Road Family Dentistry, we pride ourselves on being a private, well-established dental practice in Parma. Our team is built on trust, and we are passionate about providing exceptional care with a focus on patient comfort and satisfaction. We are a cutting-edge practice that uses the latest technology to deliver the best results for our patients. We have a strong commitment to professionalism, teamwork, and growth-values that are at the heart of everything we do.
Our company culture is authentic, results-driven, and grounded in building lasting relationships. We believe in taking care of our team as much as we take care of our patients, offering a supportive and collaborative environment where everyone has a chance to grow. We hope you'll join us!
WHAT THIS ROLE LOOKS LIKE
As our Dental Practice Patient Coordinator, your day begins by ensuring our patient schedule is running smoothly. You confirm appointments, assist with treatment planning, and navigate insurance claim processing to ensure everything is in order. Throughout the day, you interact with patients, providing them with the information they need, answering questions, and guiding them through the office's processes. Using Eaglesoft software, you will keep patient records up-to-date and support the office's day-to-day operations, all while maintaining a positive, organized environment for both patients and team members.
WHAT WE NEED FROM YOU AS OUR DENTAL PRACTICE PATIENT COORDINATOR
2+ years of experience in a dental office setting
Proficiency in scheduling, insurance claims processing, and treatment planning is preferred but not required. Prior experience in a patient coordinator role and with Eaglesoft software or similar systems is also a plus! Our ideal candidate would have strong organizational skills, exceptional attention to detail, and excellent communication abilities, all while maintaining a patient-first attitude.
WORK SCHEDULE
Monday, Tuesday, and Thursday from 9:00 AM to 6:00 PM
Wednesday from 10:30 AM to 5:00 PM
Every other Saturday from 8 AM to 2 PM
Closed Fridays!
If you're excited about the opportunity to join an administrative team that values trust, innovation, and growth, we want to hear from you! Applying for this administrative role is quick and easy-our initial mobile-friendly application takes just 3 minutes. Don't miss out on the chance to grow your career in a practice that truly cares about its patients and employees alike! Apply to join Ridge Road Family Dentistry today!
Job Posted by ApplicantPro
Patient Registration Rep
Marion, OH
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
Part time Casual postion at Marion General Hospital variable hours.
This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and associates.
Responsibilities And Duties:
Accurately identifies patient in EMR system.
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
Performs registration functions in any of the Patient Access areas.
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
Uses various computer programs to enter and retrieve information.
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
Secures and tracks insurance authorizations and processed BXC patients.
Transcribes ancillary orders.
Scheduled outpatients.
Generates, prints and provides patient estimates utilizing price estimator products.
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
Attempts to collect residual balances from previous visits.
Answers questions or concerns regarding insurance residuals and self-pay accounts.
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
Generates appropriate regulatory documents and obtains consent signatures.
Identifies and/or determines patient Out of Network acceptance into the organization.
Reviews insurance information and speaks to patients regarding available financial aid.
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
Scans required documents used for claim submission into patient's medical record.
Escorts or transports patients in a safe and efficient manner to and from various destinations.
Assists clinical staff in administrative duties as needed.
Complies with policies and procedures that are unique to each access area.
Assists with training new associates.
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
Goes to the Nursing Units to register or obtain consents.
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
Makes reminder phone calls to patient.
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
Maintains patient logs for statistical purposes.
Reviewed insurance information and determines need for referrals and/or financial counseling.
Educations patients on MyChart, including its activation.
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination.
Minimum Qualifications:
High School or GED (Required)
Additional Job Description:
Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting.
Work Shift:
Variable
Scheduled Weekly Hours :
As Needed
Department
Main Registration
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Auto-ApplyFront Desk Coordinator
Columbus, OH
Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday through Saturday
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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Auto-ApplyPatient Care Coordinator - Part Time- Fairfield clinic
Fairfield, OH
Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, is looking for a Part time Patient Care Coordinator to join our team in Fairfield, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
*
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Patient Access Representative (Emergency) - Part Time - 2nd Shift
Sidney, OH
Wilson Health is looking for a Patient Access Specialist (Emergency dept.) for our hospital campus located in Sidney, Ohio (North Dayton, Ohio area). Key Perks and Benefits: * Access to Employer Direct Care Clinic. Free medical care and pharmacy services for eligible employees and dependents covered by Wilson Health's medical insurance plan.
* Generous paid time off program beginning day one
* Medical Insurance: Your Choice of Two High Deductible Health Plan Options or a PPO, Dental, Prescription, and Vision Insurance- Eligible for coverage the first of the month after date of hire.
* H S A with employer contribution for eligible health plans, FSA for medical and dependent care expenses
* Company Paid Life, Short Term and Long-Term Disability Insurance
* Voluntary Accident, Critical Illness, and employee and dependent Life and AD&D Insurance
* Industry leading retirement plan- employer contributions begin day one, no waiting period for participation
* Tuition Assistance Program
Who We Are:
At Wilson Health, our mission is to improve the health and wellness of our communities by delivering compassionate, quality care. We are committed to making a difference for our neighbors, friends, and family and our vision is to be a trusted, nationally recognized leader of innovative, collaborative community health.
Employment Status: Part Time
Shift: 2nd Shift (3pm-11pm)
Working Hours: 20 hours weekly (40 hours bi-weekly), Every other weekend and holiday.
Position Reports to: Director of Patient Access and Medical Records
SUMMARY:
Under the direction of the Director of Patient Access arranges for the efficient and orderly registration of outpatients. Ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures. Schedules and pre-registers all scheduled outpatients for participating departments. Provides telecommunication to and from departments and physicians' offices. Answers questions about testing from offices and patients or refers to appropriate source.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Registers and interviews patient or patient's representative to obtain and record name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill and other demographic and financial information deemed necessary to complete patient record.
* Answers telephone, schedules appointment(s) for outpatient testing and pre-registers patient for same in an accurate and efficient manner.
* Maintains proper phone etiquette and responds to all inquiries or routes call to the appropriate area.
* Appointments scheduled per department guidelines and policy.
* Enters pre-registration information in the HIS system on scheduled appointments in an accurate manner per department policy.
* Enters patient information into computer and routes printed copies to designated department.
* Prepares ID bracelets for Same Day Surgery patients and routes appropriately.
* Obtains necessary signatures of consent from the patient/representative and explains patient's rights to the patient/representative.
* Reviews computer print outs for correct information, separates and distributes copies to appropriate departments.
* Maintains files and keeps forms current.
* Effectively present information and respond to questions from managers, staff members, patient, patient's family, and the general public. These would include the pediatric client, the adolescent client, the young-middle aged client, and the geriatric client.
* Demonstrates a comprehensive knowledge in changing government regulations. Must maintain local and national medical review policies and precertification of outpatients. Will screen diagnosis on patients with Medicare Health Insurance for procedures that have LMRP's in place and request additional information from Dr. offices as needed or present patient with an Advanced Beneficiary Notice if needed for non-compliant diagnosis.
* Additional responsibilities may be required for lead roles such as providing recommendations for process improvement and maintaining quality aspects within Patient Access.
* Aware of the functions within the scope of the hospital policy/procedure.
* Aware of and responds to Disaster/Fire Plan per policy.
* Maintains patient confidentiality at all times.
* Performs other duties within scope of responsibility as assigned
EDUCATION and/or EXPERIENCE:
* High School diploma or general education degree (GED)
* 3 months of similar Registration experience preferred or must have great customer service skills in previous roles
* Epic charting experience preferred
Mission & Vision & Values:
* Improve the health and wellness of the community by delivering compassionate, quality care.
* Be a trusted, nationally recognized leader of innovative, collaborative, community health.
* A.S.P.I.R.E - Always serve with professionalism, integrity, respect, and excellence.
EOE (Equal Opportunity Employer)
ED Registration Specialist - 500129
Toledo, OH
Title: ED Registration Specialist
Department Org: Registration - 108820
Employee Classification: B2 - Classif'd Part Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 3
Start Time: 7PM/11PM End Time: 7AM/11AM
Posted Salary: 17.10
Float: True
Rotate: True
On Call: True
Travel: True
Weekend/Holiday: True
Job Description:
The ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center.
Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data.
The ED Registration Specialist is highly skilled and works at a fully cross functional level.
Minimum Qualifications:
- High School diploma or equivalent required
- Previous customer service experience required
- Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one (1) of the three (3) following is required:
o Registration Specialist
o Collection/Billing specialist
o Check-in/out Clerk- who enters patient demographic/insurance information in system (testing may be given)
Communication and other skills:
- Must have working knowledge to operate a computer in a windows-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently.
- Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service.
- Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested.
Preferred Qualifications:
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Patient Services Coordinator
Cincinnati, OH
Job Description
Enjoy what you do while contributing to a company that makes a difference in people's lives. Ovation Fertility, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a Patient Services Coordinator to join our team in Cincinnati, Ohio. The schedule is Monday through Friday, from 7:00 AM to 3:30 PM, with rotating weekends and two to three holidays per year.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Coordinator is responsible for:
Greet patients and manage front office
Check patients in for appointments and sanitize rooms
Answer patient phone calls and route appropriate team
Register new patients into laboratory EMR
Schedule patient appointments
Send and verify consents
Take payments and work closely with Ovation Billing team
Process and fax completed lab reports results to referring physicians
Data entry into EMR
Act as liaison between lab staff and medical team
Work with patients looking to transfer cryopreserved specimens and their originating clinics to collect necessary records and organize shipments
Assist lab staff in administrative projects
Perform all other duties as assigned
What You'll Bring:
The skills and education we need are:
High school diploma or equivalent is required
2+ years previous experience in an administrative role; medical office experience preferred
Knowledge of medical software, terminology and procedures preferred
Knowledge of HIPAA Regulations preferred
Excellent interpersonal communication skills, and the ability to build and facilitate good working relationships with staff at all levels of organization
Demonstrated ability with exercising sound judgment and discretion when handling sensitive and confidential information
Excellent organizational skills
Ability to work independently, under pressure and within deadlines
Exceptional written and verbal communication skills and attention to detail
Ability to work as part of a team
Good research skills
Tech savvy
Flexibility and willingness to learn at all times
Excellent multi-tasking abilities
Ability to use billing systems
Knowledge of HIPAA Regulations
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
At Ovation Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
Dental Front Office
Toledo, OH
Job Description
We are seeking an exceptional and energetic dental receptionist to join our team. If you have a passion for dentistry, patient care, customer service, highly organized and able to multi task. You could be the perfect fit for the position we are offering. We are a fast paced office.
Some duties will be answering phones, scanning, filing, pulling charts, patient scheduling using Dentrix software, collecting and posting payments.
*THE PAY RANGE IS NEGOTIABLE, DEPENDING ON EXPERIENCE*
24-35 hours weekly
Tuesday: 8-5
Wednesday: 11-8
Thursday: 8-5
Friday: 8-4
Saturday: 9-1 The office is open 1 Saturday a month during September - May ( this will be rotated by front office staff )
Dental Office Experience ( 1-2 years preferred )
Dentrix software ( 1-2 years preferred , will train the right candidate )
Customer service
Job Type: Part-time/Full-time
Skills:
General Practice
Billing
Insurance
Scheduling
Treatment Planning
Claims/Appeals
Dentrix
Benefits:
Dental
401k
Compensation:
$18-$22/hour
Patient Care Coordinator
Wooster, OH
Job DescriptionBenefits:
Training & development
Cleartone Hearing Aid Service in Wooster, OH is in search of a Patient Care Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community.
At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone.
Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success.
The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team!
Responsibilities include:
Warmly greeting patients and other visitors
Answering phones in a prompt and courteous manner
Outbound calling to current and prospective patients
Entering and updating all patient information including intake and insurance forms
Scheduling appointments
Receiving funds and processing payments
Maintaining excellent working relationships with patients, vendors, colleagues, etc.
Qualifications:
Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation.
Professional-level listening and problem-solving skills.
Strong ability to prioritize, multi-task and stay organized.
Must have consistent, punctual and reliable attendance.
At least 1 year of experience in a healthcare or office setting.
Minimum high school diploma.
Salary & Benefits:
Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment;
Paid holidays
Full-time employment with a regular schedule (Monday to Friday)
Patient Care Coordinator Front Office Staff Position
Cleartone Hearing Aid Service in Wooster, OH is in search of a Patient Care Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community.
At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone.
Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success.
The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our clients patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team!
Responsibilities include:
Warmly greeting patients and other visitors
Answering phones in a prompt and courteous manner
Outbound calling to current and prospective patients
Entering and updating all patient information including intake and insurance forms
Scheduling appointments
Receiving funds and processing payments
Maintaining excellent working relationships with patients, vendors, colleagues, etc.
Qualifications:
Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation.
Professional-level listening and problem-solving skills.
Strong ability to prioritize, multi-task and stay organized.
Must have consistent, punctual and reliable attendance.
At least 1 year of experience in a healthcare or office setting.
Minimum high school diploma.
Salary & Benefits:
Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment;
Paid holidays & PTO;
Part-time or full-time employment with a regular schedule (Monday to Friday)
Day Cleaning Medical office
Brooklyn, OH
Shifts at 11am- 3pm Monday- Friday (shifts available are 4 hours per day) Pay starts at $16.00 per hour
**You will be paid on the 15th and the last day of the month**
We are seeking a dependable person to fill day cleaning position at a Medical office. We are seeking candidates who are available to start immediately after passing a criminal background check
If you are looking for part-time work, we believe we have some of the best jobs. Our promises to you are that:
We will treat you well. Our managers are well trained and will treat you with respect and dignity that you deserve.
We will provide the training and equipment you need to succeed.
We offer competitive wages. We prioritize employee wages over profits.
In a crazy world, you can count on Environment Control to keep our promises.
Shifts available include:
Mon-Fri 4 hrs
Pay starts at $16.00 per hour
Start time after 11am
*******************
***Candidates Must reside within a close radius of the job location, no further than 15-20 minutes***
*
Auto-ApplyMedical Receptionist
Cincinnati, OH
Part-time Medical Receptionist Benefits/Perks
Great small business work environment
Flexible scheduling
Company OverviewAmerican Family Care (AFC) is a primary and urgent care company providing services seven days a week on a walk-in basis. Our new state-of-the-art center focuses on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. This location is equipped with an onsite lab and in-house x-ray capability. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyED Registration Specialist - 499919
Toledo, OH
Title: ED Registration Specialist
Department Org: Registration - 108820
Employee Classification: B2 - Classif'd Part Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 2
Start Time: 11AM/3PM End Time: 11PM/3AM
Posted Salary:
Float: True
Rotate: True
On Call: True
Travel: True
Weekend/Holiday: True
Job Description:
The ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center.
Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data.
The ED Registration Specialist is highly skilled and works at a fully cross functional level.
Minimum Qualifications:
- High School diploma or equivalent required
- Previous customer service experience required
- Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one (1) of the three (3) following is required:
o Registration Specialist
o Collection/Billing specialist
o Check-in/out Clerk- who enters patient demographic/insurance information in system (testing may be given)
Communication and other skills:
- Must have working knowledge to operate a computer in a windows-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently.
- Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service.
- Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested.
Preferred Qualifications:
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Front Desk Coordinator
Centerville, OH
Front Desk Coordinator - Join Our Friendly Optometry Team! Type: Full-Time (Part-Time opportunity available) Do you love helping people and making a great first impression? Are you someone who's always on time, organized, and takes pride in your work? Our small, privately owned optometry practice is looking for a Front Desk Coordinator who brings warmth, dependability, and attention to detail to everything they do.
We're not a big chain - we're a close-knit team that truly cares about our patients and each other. Our philosophy is simple: Provide the BEST patient care. We go the extra mile to find a way to say
yes
to our patients, and we're looking for someone who shares that same mindset.
A Little About the Role
As the first person our patients see and speak with, you set the tone for their entire experience. We need someone who is:
Friendly, professional, and genuinely enjoys helping people
Reliable and punctual - our team depends on you being here!
Calm under pressure and able to multitask with a smile
Organized, accurate, and detail-oriented
A great communicator - in person and on the phone
Willing to learn and follow our systems (we do things a certain way because it works!)
What You'll Be Doing
Greeting patients and making them feel welcome
Answering phones and scheduling appointments
Checking patients in and out
Verifying insurance and processing payments
Keeping patient records organized and accurate
Helping wherever needed to keep the office running smoothly
What We Offer
We believe in rewarding great work and taking care of our team:
$17+ per hour, depending on performance and experience
Bonus program
Healthcare stipend if employer-sponsored insurance is needed
Free vision care for you and your immediate family
Free glasses
401(k) with employer contribution
Who We're Looking For
You're the kind of person who shows up, takes initiative, and always gives your best. You have a heart for helping people and want to be part of a practice that values kindness, consistency, and teamwork.
If this sounds like you, we'd love to meet you!
Auto-ApplyRegistration Specialist - Part Time (.5 FTE)
Mason, OH
Registration Specialist Part-Time - 20 Hours (.5 FTE) About Us: The Lindner Center of Hope is a nonprofit, comprehensive mental health center and global leader offering state-of-the-science diagnosis and treatment of the most pervasive mental illnesses of our time.
One of the first centers designed as a fully integrated system of care to address deficiencies in mental health care as identified by the Institute of Medicine.
Innovative residential assessment, inpatient and outpatient programs in partnership with UC Health serving more than 54,660 patients from around the world.
A leader in research and collaborations that are advancing the field and positioning Cincinnati as a national leader in mental health care.
We embrace the many talents, skills, and experiences our employees bring to Lindner Center of Hope. Everyone is encouraged to use their unique gifts to express ideas, make meaningful contributions to our programs and genuine connections with patients and family, as well as strengthen donor, referrer and community relations.
At Lindner Center of Hope, you'll have the opportunity for a consistently rewarding career, working for an organization that shares your desire and ability to make a demonstrable difference in the lives of people living with mental illness. Position Summary: This position provides administrative support to the clinicians providing outpatient services at the Lindner Center of Hope. This position works closely with the Intake, Patient Registration and Billing staffs to provide excellent service to patients and families receiving outpatient services. Major Duties and Responsibilities: Front Desk:
Greets new and established outpatients upon arrival, complete registration and obtains and/or verify all demographic and insurance information making updates or corrections in the patient account system as appropriate. Completes the Medicare Secondary Payer Questionnaire for all Medicare patients during the registration process.
Obtains the appropriate signatures on consents and assignment of benefits. Scans insurance cards, picture ID, signed consents and other appropriate documents into the document imaging system.
Collects co-pay, deductible or other out-of-pocket liability and receipts the patient.
Reviews any outstanding balances with patients at check in and provides a patient statement upon request. Attempts to collect on past due balances or refer the patient to the billing department or financial counselor to make arrangements to settle bill.
Counts and balances cash drawers/boxes daily. Prepares daily cash reconciliation report ensuring that receipts are posted correctly and submits all payments to the cashier at the end of each shift.
Clearly documents all activity on the patient's account in the patient accounting system.
Work the assigned work queues on a routine basis as a self-auditing tool to detect any missing registration information. Follow up as needed.
Greets all visitors in a respectful manner as they enter the main lobby.
Assists all visitors and staff members with questions and provides patients and visitors with a badge and directions to the appropriate areas of LCOH.
Performs all other duties as assigned.
Position Qualifications:
High school diploma required
At least 2 years of experience in doctor' office or health care administrative position required. Experience working in mental health setting preferred.
Strong customer service skills and a high degree of confidentiality are required.
Must have strong computer skills including Excel and Word.
Receptionist skills involving answering the telephone, greeting patients/visitors, and making appointments are required.
Ability to enthusiastically follow and model the Lindner Center of Hope mission, vision and values.
Physical Requirements: The physical demands of this position are consistent with those performed in a normal office environment, including occasional lifting, carrying, pushing or pulling, and sufficient manual dexterity to operate standard office equipment and ability to use a computer. Perks and Benefits At LCOH, we are dedicated to fostering a supportive and caring environment. As part of our team, you'll have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees
Flexible spending and health savings accounts
Generous paid time off that starts accruing on day one
Opportunities for tuition reimbursement and continuous education
An employer-matching 401(k) retirement plan to help you plan for the future
Complimentary gym membership
Employer-provided short and long-term disability coverage, life insurance and an Employee Assistance Program
A community of mission-driven individuals passionate about making a difference
All candidates extended conditional offer of employment will be subject to a WebCheck (BCI & FBI Fingerprinting). Fingerprints will be submitted to the Bureau of Criminal Investigation (BCI) and the Federal Bureau of Investigation (FBI). The reports from these agencies will include criminal record information. Lindner Center of Hope will follow the requirements for employment based on the State of Ohio Administrative Code 5122-30-31, and any other regulatory requirements regarding criminal background checks. Lindner Center of Hope also reserves the right to obtain Consumer Reports and/or Investigative Consumer Reports as defined in the Federal Fair Credit Reporting ACT (FCRA).
Lindner Center of Hope is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Scheduling Coordinator/Restorative Aide
Ashland, OH
Job Description
Scheduling Coordinator/Restorative Aide
Full Time | 10am - 6:30pm | No weekends!
***Starting at $18/hr based on experience***
Department: Nursing
We seek caring team members willing and able to commit to Our Values: Compassion, Attitude of Excellence, Respect, Integrity, Nurturing and Giving.
The Scheduling Coordinator/Restorative Aide supports our mission and values by overseeing and coordinating scheduling and payroll of Nursing Staff at the Health Care Center, assuring adequate staffing on all nursing units in accordance with the policies and procedures of Brethren Care Village and Federal, State and local guidelines, to ensure that quality services are provided at all times. You will also provide restorative care under the supervision of the Director of Nursing and according to facility policies and procedures and coordinates care with other facility and rehabilitation personnel.
The Scheduling Coordinator/Restorative Aide primary responsibilities will include:
Maintains Master nursing schedule, updating as needed with additions to or deletions from the staff as positions change.
Updates the schedule with trades, vacation requests and call offs on a daily basis as needed to ensure communication with shifts about staffing changes.
Tracks and approves vacation requests based on nursing department staffing guidelines.
Works with the DON and new employees to set up schedule for orientation to the unit(s) where they will be working.
Fills openings on the schedule due to vacations, LOA, FMLA, open positions and call offs when the call off occurs during working hours.
Inputs all information into the UKG Kronos System Schedule for employees, changes in pay codes, information off of time worked outside of scheduled hour, information off of Absent/Late arrival/Leave Early/Vacation, trade slips and extra shift agreements.
Meets at least weekly with DON or designee to review staffing requirements to ensure state requirements are fulfilled.
Provides restorative nursing care according to facility policies and procedures and State and Federal regulations.
Occasionally helps transport residents to appointments at hospital or physician's office.
What is required in this position?
Requires experience using Windows computer systems.
Attends in-services as needed and required.
Requires a minimum of a high school diploma or equivalent.
Requires CNA license.
Requires driver's license.
What makes Brethren Care Village unique?
Our Mission here at Brethren Care Village, as a Christian based senior living community, is to provide exceptional individualized care and services. Our employees are committed to exceeding the expectations of our residents and their family members.
Brethren Care Village has served our community since 1972. We consistently offer first-class care through a wide range of services from apartment living, home care, cutting edge physical and aquatic therapy, memory care, assisted living and long-term nursing care.
Why work here?
Our Values at Brethren Care Village impact not only our residents but also our employees. We recognize the success of our Mission relies on the hard work and dedication of our team members. Our inviting atmosphere overflows from mutual respect, a shared purpose, teamwork and opportunities for professional & personal growth. We provide compassionate team members
much more
than a career!
Brethren Care Village puts our employee appreciation into action! We offer:
Excellent benefit options for part time & full-time employees including PTO, 7 paid holidays and 401K with Company Match
Comprehensive benefits for full time employees including Medical, Dental, Vision, FSA, company paid Life Insurance and more
Scholarship opportunities for high school & college students
Tuition Reimbursement for LPN and RN advancement
FREE use of our Pool & Fitness Center
Discounts on meals and cell phone plans
Employee promotions with a Commitment to growing our leaders
Brethren Care Village is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.
This position description contains the major responsibilities required to perform this job. These responsibilities may change at any time to better meet the needs of our clients, residents, or agency.
Medical Secretary
Oakwood, OH
The PART-TIME (24 hours) Medical Secretary monitors the operation of the administrative office of the facility. The incumbent will function as a secretary/receptionist and is responsible for all duties and functions of the office as dictated by the Policies and Procedures. This role requires a variety of skills and responsibilities that fall into the categories listed below. These duties and responsibilities are not set forth for the purpose of limiting the assignment of work. This is not to be construed as a complete list of duties to be performed by the individual holding this position. The duties listed may be divided among Medical Secretary Staff members to better suit the needs of specific facilities.
Responsibilities:
Demonstrates appropriate and professional communication skills
Greets patients, and visitors and announces their arrival to the appropriate unit
Checks patients in on patient schedule and daily calendar
Calls appropriate transportation companies for patients when needed
Follows appropriate procedures in emergency situations
Answers telephone promptly and courteously, refers calls to the appropriate person, takes and relays messages as needed
Distributes all incoming mail appropriately, including inter-office
Displays a professional manner and demeanor when greeting incoming customers
Follows appropriate chain of command
Communicates in an appropriate and timely manner with coworkers
Office Procedures:
Demonstrates appropriate use of office equipment; maintains supplies
Maintains postage
Assures levels of lab supplies are sufficient for unit operation
Medical Records:
Maintains medical records according to policy and procedure
Makes up new patient charts for the unit and administrative files
Sends appropriate information to the business office
Does appropriate data entry for all new patients
Keeps computer data current for all patients
Balances treatment count on a daily basis
Audits / verifies ancillaries utilized during treatments
Tracks patient hospitalizations and vacations
Purges charts in appropriate manner
Breaks down charts of non-current patients and runs appropriate reports
Maintains facility filing system
Does weekly update of Daily Patient Schedule for facility
Runs and distributes reports as needed by the unit
Prepares blood tubes, labels, and requisitions as needed
Performs word processing and Excel tasks as needed
Performs other duties as assigned
EDUCATION, EXPERIENCE TRAINING AND LICENSES/REGISTRATIONS:
High school diploma required, college courses preferred
Proficient computer skills
Good communication and interpersonal skills a must
Starting Salary is between $18.00 - $23.00 per hour (DOQ)
Auto-ApplyPatient Experience Specialist
Norwalk, OH
Caring For the Community You Love Choose a career to make a difference in people's lives every day, choose Fisher-Titus! Perks of working at Fisher-Titus: * Hours of Work- Part Time + Monday, Wednesday, Friday 8am-4:30pm * Comprehensive Benefits Package- Medical & Dental coverage, 401K match, paid time off, tuition assistance and more!
* Shift, Weekend & PRN differential
About Fisher-Titus:
Fisher-Titus proudly serves the greater Huron County area's 70,000-plus residents by providing a full continuum of health and wellness care from heart and cancer care to outpatient services such as lab, imaging, and physical rehabilitation.
Vision: Be the first choice for healthcare and employment within our community
Mission: Deliver compassionate and convenient care to the highest level of excellence that promotes lifelong health and wellness for our community
General Summary:
The Patient Experience Specialist provides supportive advocacy to patients and their families as part of the interdisciplinary healthcare teams' efforts to continuously improve the care experience. Works with all staff and physicians to address concerns and grievances, support positive patient experience and assist with developing a plan that supports the patients throughout the continuum of care.
Essential Functions:
* Rounds on patients to identify and manage customer service concerns and expectations.
* Receives patient experience concerns and grievances directly from patients and families as well as from staff throughout the organization, provides communication and follow up per policy. Facilitates weekly grievance meeting with appointed members.
* Pulls weekly comments from Press Ganey and forwards them to the appropriate departments and staff for awareness and follow up as needed.
* Acts in a collaborative fashion with other disciplines and services in the association in order to provide an exceptional patient experience throughout the continuum of care.
* Advocates for patients and families by offering support to those who feel they are not being heard and to ensure they are taken seriously and that their rights are respected.
* Other duties as assigned.