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Become A Patient Registration Clerk

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Working As A Patient Registration Clerk

  • Getting Information
  • Processing Information
  • Interacting With Computers
  • Documenting/Recording Information
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • Stressful

  • $28,413

    Average Salary

What Does A Patient Registration Clerk Do At Robert Half

* Handle inquiries and patient intake Maintain updated bed ability and facility services information Ensure all papers are properly filled out and input into system Maintain daily schedules Enter and verify that all patient demographics and billing information correctly entered/verified at time of check in Process encounters daily for and balance to co-payments Collect balances due at time of check in Direct patients to relevant areas of building Answer phones Assign patients to room Obtain signed statements Store patients' valuables Record payments Perform tours Keep admission desk clean and organized Perform insurance data entry Contact nurses and doctors about surgeries and meetings
* OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field.
* We are faster at finding you work because of the depth of our client network.
* Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities.
* We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
* Apply for this job now or contact us today at 888
* for additional information.
* All applicants applying for U
* S. job openings must be authorized to work in the United States.
* All applicants applying for Canadian job openings must be authorized to work in Canada.
* OfficeTeam.
* A Robert Half Company.
* An Equal Opportunity Employer M/F/Disability/Veterans.
* By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
* Req ID:
* Functional Role:
* Administrative
* Medical
* Country:
* State:
* CA
* City:
* Bakersfield
* Postal Code:
* Compensation:

What Does A Patient Registration Clerk Do At The Christ Hospital Health Network

* Analyze patient accounts, evaluate financial data for establishment of current accounts and documents comments to reflect actions taken regarding accounts to maximize reimbursement.
* Maintain knowledge of current HMO/PPO/Medicaid/Medicare/commercial insurance regulations and requirements.
* Requires working knowledge of Insurance Plans the Christ Hospital participates in.
* Determine all insurance coverage’s as primary, secondary, tertiary, etc.
* Complete required MSP questionnaires for all appropriate patients.
* Obtain and document clinical referrals from other providers.
* Coordinate patients in need of financial assistance to pay for present and/or future services to appropriate Financial Counselor.
* Collect and deposit according to specified protocols, all required and mandatory insurance co-payments.
* Initiate on-line verification and authorization of third party Insurance Carriers and Plan Administrators to assure payment.
* Evaluate and prepare chart documentation to establish that Medical Necessity guidelines have been met.
* Prepare and complete documentation that establishes Medicare Compliance such as Medicare Secondary Payor Questionnaire and Advance Beneficiary Notice.
* Document appropriate data in account doc and guarantor notes.
* Determine cause of denial and process to over turn.
* Interview patients and obtains, verifies and enters into database complete and accurate demographic and financial information.
* Assesses and updates information as it relates to each encounter.
* Determines financial plan and coverage priority. (Data collected directly impacts financial and clinical systems,)
* Must maintain facility established productivity standards and Patient Accounts Quality Guidelines (i.e. accuracy of 95% of all registrations).
* Schedule maintenance functions, meets with other departments to determine scheduling needs.
* Builds and maintains appropriate Epic schedule templates

What Does A Patient Registration Clerk Do At Boone County Hospital

* Registration of Emergency Patients, Demographic Collection, Insurance Verification, POS Collections, Ambulance Dispatching, Paging Physicians, Incoming Calls.
* Answers switchboard, 911 telephone line and Alcoholics Anonymous line in a timely manner, answer questions of caller according to hospital policy and direct calls to the appropriate department.
* Dispatches ambulance service calls and monitors the calls on a two way radio.
* Notifies Emergency room of incoming patients.
* Announces codes according to department policy.
* Along with other various duties.
* Contact Information
* Please fill out an application on our website, or send a resume, or stop into the hospital (Patient Registration) and fill out an application.
* If questions, please contact

What Does A Patient Registration Clerk Do At Mercy Medical Center Clinton

* 1. Actively demonstrates the organization’s mission and core values, and conducts oneself at all times in a manner consistent with these values.
* Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information.
* Ensures patient safety and maintains integrity of Electronic Master Patient Index by authenticating patient identity throughout all essential functions.
* Ensures the patient is properly identified and has on armband prior to leaving registration area.
* Meets or exceeds established customer service, productivity, and quality standards in all essential functions.
* Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
* This includes all government notices and other payer notices.
* Completes entire registration process and maintains departmental objective for accuracy by validating/obtaining all required demographic, clinical, financial and insurance information in the registration computer system.
* Activities may occur in multiple locations, including patient access points of service, ancillary departments, patient nursing units, the Emergency Department as well as via telephone.
* Ensures insurance card copies, consent forms and other required paperwork is documented in the patient's electronic medical record.
* Ensures all patients are checked in, in a timely manner, following specific departmental procedures.
* Ensures patients have a valid physician order prior to registering the patient.
* Utilizes and validates information from multiple internal and external computer sources, such as various payers, Patient Access and Patient Accounting systems, or other healthcare providers, to ensure data accuracy.
* This includes performing insurance eligibility/benefit verification utilizing a variety of mechanisms, primarily Electronic Data Interchange transactions, payer web access and, in some cases, calling payers directly and documenting that information in the registration system.
* Informs patient/guarantor of their liabilities and collects appropriate patient liabilities including co-payments, co-insurances, deductibles, and deposits prior to or at the point of registration.
* In collection of funds, documents payments in the patient accounting system and provides patient with a payment receipt.
* Provides pricing estimates and communicates pre-service patient liability based on expected charges from price guide or Financial Counselor, and potential coverage, as requested.
* Performs bed control functions that relate to multiple patient types (Inpatient Admission, Outpatient Observation, Bedded Outpatients, Diagnostic Outpatients, Emergency Department) to ensure status is correct against the physician order for compliance and payment purposes.
* Validates medical necessity to ensure clinical and financial clearance.
* Contacts scheduling, physician office and/or ancillary department staff for clarification on diagnosis and/or test(s)/procedure(s) as necessary.
* Presents patient with Advanced Beneficiary Notice or waiver if medical necessity conditions are not met.
* Resolves account, system, and technology issues within the department and collaborates with other departments to resolve issues, using the help of the Resolution Center when necessary.
* Provides information, directions, transportation within the facility and assistance to patients, family members and visitors, ensuring timely, customer-centric service delivery.
* Communicates with various ancillary departments to ensure smooth patient flow and high data integrity.
* Meets or exceeds productivity standards and during low patient volume times in service areas, actively seeks other duties to meet departmental needs.
* May serve as relief support, if the work schedule or work-load demands assistance to departmental personnel.
* May be chosen to serve as a resource to train new colleagues.
* Cross-training in various functions is expected in order to assist in the smooth delivery of departmental services.
* Performs other duties consistent with purpose of job as directed.

What Does A Patient Registration Clerk Do At Robert Half

* Schedule appointments and follow ups
* Verify eligibilities and benefits
* Manage patient registration process and patient portal
* Assist clinical staff as needed
* Submitting referrals to insurance companies
* Ensuring organization and cleanliness in the front office at all times
* Answering all incoming phone calls, and greeting all incoming patients and visitors

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How To Become A Patient Registration Clerk

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.


Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.


Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.


Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Patient Registration Clerk jobs

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Patient Registration Clerk Career Paths

Patient Registration Clerk Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • German

  • Portuguese

  • Vietnamese

  • Navajo

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Patient Registration Clerk

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Patient Registration Clerk Education

Patient Registration Clerk

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Top Skills for A Patient Registration Clerk


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Top Patient Registration Clerk Skills

  1. Emergency Room
  2. Outpatient Procedures
  3. Patient Registration
You can check out examples of real life uses of top skills on resumes here:
  • Admitted patients for inpatient visits, outpatient procedures, surgeries, Obstetric visits as well as Emergency room visits.
  • Registered patients for outpatient procedures including surgery.
  • Provide leadership in Patient Registration areas and general practice operations, including data entry and scheduling.
  • Collected and updated patient demographic and insurance information using Siemens database.
  • Monitored and enforced employee productivity and customer service skills.

Top Patient Registration Clerk Employers