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Memory Care Coordinator (LPN)
Danbury Westerville
Patient relations coordinator job in Gahanna, OH
You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents.
We offer a great FULL TIME benefits and perks package!
Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law.
Examples that are available for help: Emotional Support-Stress, Relationships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management.
Medical (BCBS)-for Employee, Spouse, and/or Dependents.
HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit!
Dental (Guardian)- for Employee, Spouse, and/or Dependents.
Hospital Indemnity (Guardian)- for Employee, Spouse, and/or Dependents.
MetLife Legal (Legal Shield)- for Employee, Spouse, and/or Dependents.
Assistance with Adoption, Lawyers, Wills and Trusts and much more!
No waiting periods, no claim forms, no deductibles!
Wide range of coverages for your fur babies!
All dog and cat breeds are covered.
~ Tuition Reimbursement
Bonuses :
Resident Referral Bonus Opportunities
Employee Referral Bonus Opportunities
Employees are not mandated to have the COVID-19 vaccine.
As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well.
Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident
· Asses resident characteristics (i.e., stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content
· Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director.
· Market the program through involvement in community organizations and participates in the local Alzheimer's and like associations
· Maintain accurate and timely documentation that complies with state regulations and community policy
· Work with management to develop and maintain written program objectives and procedures for implementation; Serve as a role model for staff regarding care of dementia resident
· In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident
· Assist with the resident's admission to ensure a smooth transition
· Assist with the adjustment of the resident and family to the community; Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident's use of resources, and to promote the resident's increase level of social functioning
· Assist residents in the maintenance and adequate supply of personal clothing and other personal items
· Refer the resident/resident's sponsor internal and external services that are available to the Director of Life Enrichment
· Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director
Must be an LPN
·Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment
· Background in nursing/ proving one on one care for seniors
· Flexible schedule, including availability to work evenings, weekends and holidays as needed
We are an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.
$23k-38k yearly est. 2d ago
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Construction & Commissioning Scheduler
Blackrock Resources LLC 4.4
Patient relations coordinator job in New Albany, OH
You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please.
Schedule: Full-time | On-site presence required
Industry: Industrial/Power/Data Center Construction
We're looking for an experienced Construction & Commissioning Scheduler to support large-scale, complex projects from the ground up. This is a hands-on, on-site role where you'll collaborate with project management, engineering, and field teams to develop and maintain detailed schedules that drive successful project delivery.
What You'll Do:
Build and manage comprehensive Primavera P6 schedules across engineering, procurement, construction, and commissioning phases.
Partner with project managers, superintendents, and subcontractors to keep timelines accurate and achievable.
Track progress, analyze variances, and recommend adjustments to keep projects on target.
Generate look-ahead schedules, performance reports, and updates for leadership and client reviews.
Support forecasting, resource loading, and earned value analysis to ensure clear visibility into project health.
Align construction and commissioning activities for smooth transitions and seamless project closeouts.
What You Bring:
Bachelor's degree in Engineering, Construction Management, or a related field (or equivalent experience).
5+ years of experience scheduling large-scale industrial, data center, or power generation projects.
Strong command of Primavera P6.
Proven track record supporting both construction and commissioning phases.
Excellent communication, organizational, and analytical skills.
Ability to work on-site in New Albany, Ohio.
Preferred Experience:
EPC or large-scale construction background.
Knowledge of commissioning processes and turnover documentation.
Familiarity with cost control, earned value management, and integration with project systems like Excel, Power BI, or CMMS tools.
If you thrive in a fast-paced, collaborative environment and enjoy bringing structure to complex projects, this could be the perfect next step for you.
$65k-91k yearly est. 1d ago
Patient Access Representative
Insight Global
Remote patient relations coordinator job
One of our top clients is looking for a team of Patient Access Representatives within a call center environment in Beverly Hills, CA! This person will be responsible for handling about 50+ calls per day for multiple specialty offices across Southern California. This position is fully on-site for 2 - 4 months, then fully remote.
Required Skills & Experience
HS Diploma
2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls)
Proficient with scheduling appointments through an EHR software
2+ years experience scheduling patient appointments for multiple physicians in one practice
40+ WPM typing speed
Experience handling multiple phone lines
Nice to Have Skills & Experience
Proficient in EPIC
Experience verifying insurances
Basic experience with Excel and standard workbooks
Experience in either pain management, dermatology, Neurology, Endocrinology, Rheumatology, or Nephrology.
Responsibilities Include:
Answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care.
This position is on-site until fully trained and passing multiple assessments (typically around 2-4 months of working on-site - depending on performance) where it will then go remote.
$33k-42k yearly est. 5d ago
Scheduling Coordinator - Healthcare (Remote)
Access Telecare
Remote patient relations coordinator job
Who We Are:
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception.
We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.
The Opportunity
We are seeking a detail-oriented and organized Scheduling Coordinator to join our Neurology Clinical Operations team. As a Scheduling Coordinator, you will support daily operational tasks related to our Neurology providers and assist with the management, development, and implementation of physician schedules in alignment with defined metrics and operational goals. Success in this position requires strong communication and organization skills, as you'll collaborate daily with clinicians, operations leaders, and internal teams to ensure schedule accuracy, efficiency, and seamless coordination across departments.
What You'll Work On
Collect, analyze, and interpret data from multiple sources to identify opportunities to optimize clinician schedules
Quickly get up to speed on Access Telecare's scheduling tool to support the analyses above
Generate & post Physician Schedules on a monthly basis utilizing predetermined availability to strategically maximize efficiency and meet/exceed target goal parameters.
Maintain real-time schedule changes.
Assist with the formation of facility specific physician panels as part of implementation process, depending upon existing & future State licensure/privileges.
Create summaries of coverage progress and remaining deficiencies
Compile capacity/coverage needs by service line, by physician group, or other criteria
Conduct outreach to clinicians to resolve capacity/coverage needs
Process shifts changes (extensions, change in start/end time, trades, etc.) in line with parameters set with service line leadership
Compile regular reporting on schedule performance
Enter monthly scheduling data into the scheduling software
Perform other duties and special projects as assigned
What You'll Bring
Bachelor's degree
Minimum of two years physician scheduling/workforce management or related experience preferred
Experience with quantitative analysis using tools like Microsoft Excel
Highly effective communication skills (written and oral)
Excellent organizational and project management skills, with an emphasis on hitting key deliverables/dates
Detail-oriented
Ability to collaborate across multiple cross-functional teams
Proficiency with Microsoft Office Suite and general computer skills
Company Perks
Remote Work
Health Insurance (Medical, Dental, Vision)
Health Savings Account
Flexible Spending (Medical and Dependent Care)
Employer Paid Life and AD&D (Supplemental available)
Flexible Vacation, Wellness Days, and Paid Holidays
About our recruitment process:
We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom.
Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
$30k-39k yearly est. 2d ago
Scheduling Coordinator
FR Solutions Corp
Remote patient relations coordinator job
FR Solutions Corp. specializes in delivering innovative solutions across multi-cloud environments, including Nutanix and VMware platforms. The company provides software, hardware, and services tailored for cloud management and technical staffing needs, with expertise in VMware replacements and related technologies. FR Solutions Corp. is dedicated to driving sales and strategic outcomes through agile and cutting-edge solutions.
Role Description
This is a part-time role that can become full-time based on performance. This role requires someone who can schedule work with our consultants and with our customers. Alignment of schedules and confirmation with our customers and consultants on performing the work as planned. Only a well-organized person will be successful in this role.
Ability to work with our customers to determine schedules based on availability
Ability to move job assignments around (if required) to fit in work
Ability to identify problems related to work assignments, client unavailability, cost overruns, or unauthorized scope changes
Ability to escalate to management cost discrepancies or problems that may arise
This is a 1099 role, 100% remote, with a 20-hour work week (excluding holidays and vacation time). We are seeking U.S.-based citizens in the Eastern or Central U.S. time zones. If this changes to full-time, it will be 40 hours per week (excluding holidays and vacation time).
Qualifications
Proficiency in scheduling resources to perform work either remotely or onsite
Strong communication and collaboration skills to build trust and maintain relationships
Ability to work independently and creatively in a remote environment
A bachelor's degree in Business, Marketing, or a related field is a plus
Familiarity with scheduling tools like Jobber would be ideal
This is a very customer-facing interactive role that requires strong organizational skills and the ability to follow up with customers to ensure projects are scheduled and completed on time and on budget.
$30k-42k yearly est. 3d ago
Maternity Care Authorization Specialist (Hybrid Potential)
Christian Healthcare Ministries 4.1
Remote patient relations coordinator job
This role plays a key part in ensuring maternity care bills are processed accurately and members receive timely support during an important season of life. The specialist serves as a detail-oriented professional who upholds CHM's commitment to excellence, compassion, and integrity.
WHAT WE OFFER
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Lunch is provided DAILY.
Professional Development
Paid Training
ESSENTIAL JOB FUNCTIONS
Compile, verify, and organize information according to priorities to prepare data for entry
Check for duplicate records before processing
Accurately enter medical billing information into the company's software system
Research and correct documents submitted with incomplete or inaccurate details
Verify member information such as enrollment date, participation level, coverage status, and date of service before processing medical bills
Review data for accuracy and completeness
Uphold the values and culture of the organization
Follow company policies, procedures, and guidelines
Verify eligibility in accordance with established policies and definitions
Identify and escalate concerns to leadership as appropriate
Maintain daily productivity standards
Demonstrate eagerness and initiative to learn and take on a variety of tasks
Support the overall mission and culture of the organization
Perform other duties as assigned by management
SKILLS & COMPETENCIES
Core strengths like problem-solving, attention to detail, adaptability, collaboration, and time management.
Soft skills such as empathy (especially important in maternity care), professionalism, and being able to handle sensitive information with care.
EXPERIENCE REQUIREMENTS
Required: High school diploma or passage of a high school equivalency exam
Medical background preferred but not required.
Capacity to maintain confidentiality.
Ability to recognize, research and maintain accuracy.
Excellent communication skills both written and verbal.
Able to operate a PC, including working with information systems/applications.
Previous experience with Microsoft Office programs (I.e., Outlook, Word, Excel & Access)
Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.)
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
$31k-35k yearly est. 2d ago
Patient Care Coordinator
Form Health 4.3
Remote patient relations coordinator job
Form Health is a national telemedicine weight loss clinic specialized in helping patients with obesity lose weight and lead healthier lives. Obesity impacts more than 40% of the US adult population, but only about 1% of patients receive medical treatment for their disease. The field of Obesity Medicine is entering a period of rapid growth that will see treatment rates surge. Today, Form Health can harness this growth to drive patient impact nationwide. We do this by making research-based treatment available to patients through the convenience of telehealth, including long-term care from a specialized physician and dietitian and FDA-approved medication when appropriate. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect.
Founded in 2019, Form Health is a venture-backed startup with an experienced clinical team. Form Health's mission is to empower patients and be the leader in obesity medicine using personalized, research-based treatment delivered through modern technology. The Patient Care Coordinator role supports physicians, dietitians and patients and is critical to our company mission of outstanding clinical care.
About the role:
Form Health's Patient Care Coordinators provide comprehensive support for daily clinical operations, and growth of the clinical practice and the company. We and our patients need your support to provide an outstanding experience to every single patient we serve and increase practice efficiency. Working collaboratively with the physician and dietitians in our practice, you will help us enable excellent patient care as well as clinical growth. We are passionate about helping people improve their health through weight loss, and will provide you opportunities for learning and professional growth. This role is 100% remote and can be located anywhere in the U.S. with ideal working hours of 9:00-5:00 in your local time zone.
Where you'll deliver impact:
We seek an experienced candidate, a team player with exceptional interpersonal and organizational skills, who is passionate about being part of a healthcare team and excited to work in a non-traditional telemedicine practice environment.
Key responsibilities include:
* Managing a panel of patients, where you are their primary point of contact to answer questions and troubleshoot any issues they may have.
* Coordinating exceptional care for patients through supporting them with general inquiries, routing clinical questions/concerns to the clinical team, and finding resources to help answer questions about billing and coverage.
* Scheduling and rescheduling new and returning patient appointments for physicians and dietitians, as well as coordinating clinician schedules/availability. Coordination of appointments requires close attention to detail, and some flexibility with work schedule can be helpful for connecting with busy patients.
* Regular outgoing patient communications to ensure patients remain consistently engaged with our clinical team, which helps to optimize their success in the program.
* Helping with prior authorization and other prescription-related tasks.
* Providing administrative support for clinicians as required for patient care.
* Providing feedback and communicating patient feedback to other company teams (i.e. Product, Engineering, Marketing) to improve operational tools and patient care.
* Contributing to special projects as directed.
You'll be successful in this role because you have:
* An Associate's or Bachelor's degree is preferred; candidates with a Certified Medical Assistant (CMA) certification are strongly preferred also.
* A strong customer service drive, a passion for helping patients, and with efficient work flows.
* At least two years of experience in a fast-paced medical practice, with knowledge of medical practice operations and professionalism standards.
* Candidates motivated to pursue a career in clinical medicine are also encouraged to apply.
* Excellent verbal and written communication skills.
* Highly organized, with strong coordination, judgment, and prioritization skills. Proven ability to manage multiple tasks and time effectively.
Proficient computer skills, with proficiency in platforms such as Slack and Google Workspace, and the ability to quickly adapt to evolving, custom-built IT systems.
Regular Schedule: Monday through Friday 9:00 AM - 5:00 PM EST
More about FORM's benefits:
* Competitive salary and equity in a high growth start-up
* Comprehensive health benefits (medical, dental, vision)
* 401k
* Flexible work schedules and paid time off
* Paid parental leave
FORM Health's commitment to building a diverse, equitable, and inclusive work environment:
FORM Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment.
$36k-48k yearly est. Auto-Apply 9d ago
Patient Care Coordinator
Merion Village Dental 3.8
Remote patient relations coordinator job
Are you looking for a work "home" where you can use your communication skills to help people find the best solutions for their dental needs?
Are you a professional and motivated team member who is outgoing and enjoys developing relationships?
Are you professional, service-minded and willing to go above and beyond the basic responsibilities of the job to help someone?
You can work flexible days and hours...early morning, evening and weekend opportunities if you'd like to supplement your current job or if you are looking for full-time hours.
If this sounds like "you," send your resume today.
Full-time team benefits include, but are not limited to: CE, in-house training, Paid Time Off, paid holidays, 401K, vision insurance, life insurance and the best dental insurance in town!
No previous dental experience required.
Job Types: Full-time, Part-time
$25k-32k yearly est. 60d+ ago
Patient Growth Specialist
Recora, Inc.
Remote patient relations coordinator job
Job Title: Patient Growth Specialist Classification: 1099 Contractor; Full-Time Hours/Schedule: Monday-Friday, 10:00 AM - 6:00 PM ET Work Structure: Fully Remote (United States) Team: Enrollment Operations Reporting to: Senior Enrollment Operations Manager
Location: United States
Compensation: $30/hour
About Us
One in three people die of heart disease - it's time to change that. We're redesigning heart health from the ground up so that everyone can live fuller lives. Our team consists of mission-driven clinicians, engineers, and professionals attacking a problem using evidence-based research and guidelines for cardiovascular rehabilitation. We're working to deliver exercise and wellness for the older adult cardiovascular disease using telemedicine. We are dedicated to delivering exceptional services that enhance the lives of our patients.
About the Role
We're seeking a Patient Growth Specialist to support the expansion of our virtual cardiac rehabilitation program. This role is highly conversion-driven and ideal for someone who excels in high-volume outbound calling, persuasive communication, and helping patients take action in a fast-paced healthcare environment.
You'll be responsible for engaging prospective patients, clearly explaining program value, overcoming objections, and guiding individuals through enrollment and basic technical setup.
Key Responsibilities
* Make high-volume outbound cold calls to prospective patients
* Engage patients in clear, empathetic conversations to drive enrollment into our virtual cardiac rehab program
* Confidently explain program benefits, expectations, and next steps
* Assist patients with mobile app downloads, account setup, and basic technical troubleshooting
* Complete initial reminder outreach to confirm upcoming appointments and reduce no-shows
* Accurately document call outcomes, patient status, and next steps in internal systems
* Meet or exceed daily call volume and enrollment targets
* Partner closely with Enrollment Operations and Clinical teams to ensure a seamless patient experience
Required Qualifications
* Bachelor's degree (required)
* Proven experience in cold calling, outbound sales, or high-volume call environments
* Strong verbal communication skills with the ability to build trust quickly over the phone
* Comfort handling objections and motivating patients to take action
* Ability to perform in a metrics-driven, fast-paced environment
* Strong technical aptitude and comfort helping patients navigate mobile apps and resolve basic tech issues
* Reliable internet connection and a quiet, professional home workspace
Preferred Experience
* Healthcare, digital health, or patient engagement experience
* Business development, inside sales, or growth roles
* Experience onboarding or enrolling users into programs or platforms
* Familiarity with CRMs, power dialers, or patient management systems
* Note: This is a 1099 contractor position
$30 hourly Auto-Apply 40d ago
Patient Care Coordinator
Apremium Healthcare Solution, LLC
Remote patient relations coordinator job
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
The Remote Patient Care Coordinator plays a key role in supporting patients by coordinating care, facilitating communication between providers and patients, and ensuring a smooth care experience across the healthcare continuum. This position works virtually to manage scheduling, referrals, documentation, and follow-up while delivering compassionate, patient-centered support.
Key Responsibilities
Serve as a primary point of contact for patients via phone, video, email, and secure messaging
Coordinate appointments, referrals, diagnostic testing, and follow-up care
Communicate care plans, instructions, and next steps clearly to patients and caregivers
Collaborate with physicians, nurses, care managers, and external providers to ensure continuity of care
Monitor patient progress and conduct outreach to support adherence to care plans
Assist patients with insurance verification, authorizations, and general coverage questions
Identify and escalate clinical or social barriers to care to appropriate team members
Maintain accurate, timely documentation in electronic health records and care management systems
Ensure compliance with HIPAA, privacy regulations, and organizational policies
Provide professional, empathetic, and culturally sensitive patient support
Qualifications
High school diploma or equivalent required; associate or bachelors degree in healthcare administration, nursing, public health, or a related field preferred
Previous experience in healthcare coordination, patient services, scheduling, or care management preferred
Knowledge of medical terminology, healthcare workflows, and insurance processes
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to manage multiple patients and priorities in a remote environment
Proficiency with electronic health records, telehealth platforms, and standard office software
Reliable internet connection and a private, secure remote workspace
Core Competencies
Patient-centered communication
Care coordination and follow-through
Problem-solving and critical thinking
Time management and self-motivation
Professionalism and confidentiality
Work Environment
This is a fully remote position that requires extensive computer and phone use. The role is performed from a home office or approved remote location during scheduled work hours.
Equal Opportunity Statement
We are an equal opportunity employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, age, disability, or any other protected status.
This is a remote position.
$27k-41k yearly est. 2d ago
Service Agent, Patient Care Coordinator
Talkiatry
Remote patient relations coordinator job
The Service Agent provides excellent experience for patients and providers by fielding and responding to their requests. They help keep provider schedules full and optimized, and guide patients through the intake process. They also ensure all patients are matched appropriately to a provider, and take care of administrative tasks like faxes, emails, and authorizations.
The successful candidate must be available to work one of the following shifts:· 9:30am - 6:00pm EST· 7:30am - 4:00pm EST
About us:Talkiatry transforms psychiatry with accessible, human, and responsible care. We're a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment. 60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need-and allow psychiatrists to focus on why they got into medicine. You will:
Answer incoming inquiries from patients, answer questions, and schedule appointments
Make outbound phone calls to patients, pharmacies, and insurance companies
Create and triage tickets in ServiceNow
Ensure that providers are scheduled for best use of time
Schedule appointments as needed in eClinicalWorks
Support clinicians via Microsoft Teams Chat to:
Schedule patient follow-up appointments
Reach out to patients who are late to tele visits
Send referral information to patients
Send discharge letters
Monitor and complete tickets in ServiceNow to:
Inform patients of insurance benefits
Respond to patient inquiries
Add copies of insurance cards/IDs to patient documents
Troubleshoot minor technological issues or escalate them to our helpdesk
You have:
Strong written and verbal communication skills
Excellent customer service skills
Ability to multitask while maintaining accuracy
Enjoy working in team-based environment
Must have:
Experience providing phone, email and chat-based customer service
Experience answering phones and multitasking in a fast-paced environment
Experience scheduling appointments
Medical Reception experience and experience using an Electronic Health Record (EHR) is a plus, but not required
Microsoft Office (M365), plus if you have worked with Microsoft Teams
Why Talkiatry:
Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
Collaborative environment: be part of building something from the ground up at a fast-paced startup
Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
It all comes back to care: we're a mental health company, and we put our team's well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
$28k-43k yearly est. Auto-Apply 36d ago
Home Base Patient Services Coordinator II (PSC II)
Brigham and Women's Hospital 4.6
Remote patient relations coordinator job
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.
The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial "face and attitude" of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager.
Job Summary
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
* Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
* Make patient appointments and maintain appointment records.
* Greet and assist patients.
* Answer telephones, assist callers with routine inquiries, and schedule appointments.
* File materials in patient folders and print appointment schedules.
* Process patient billing forms and scan documents to patient medical record/LMR.
* Call for patient medical records and laboratory test results.
* Open and distribute unit mail or faxes.
* Type forms, records, schedules, memos, etc., as directed.
* Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
* Acts as "Super User" for scheduling, registration and billing systems.
* Provides assistance and training to others in these areas.
* May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
* Proficiency with all Office Suite,
* Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
* Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
* Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
* Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
* Managing one's own time and the time of others.
* Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
One Constitution Wharf
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.5 hourly Auto-Apply 40d ago
PATIENT CARE REPRESENTATIVE
Heart of Ohio Family Hea Lth Centers 3.0
Patient relations coordinator job in Columbus, OH
Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing Outreach and Enrollment Assistance to the uninsured which includes what's available in the Marketplace and Medicaid Expansion.
Interpreting a foreign language into English and English into a foreign language to facilitate the health care service (if applicable).
Reports to : Operations Supervisor
Supervises : No
Dress Requirement : Business casual or scrubs in accordance with Heart of Ohio Family Health Center's dress code policy
Work Schedule : F/T
Monday through Friday during standard business hours but will include some evenings and weekends as well.
Times are subject to change due to business necessity
Non-Exempt
Job Duties : Essentials considered to the successful performance of this position:
Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family healthcare coverage needs
Conduct public education activities to raise awareness about Ohio's Healthcare Marketplace, health insurance coverage options, and Medicaid Expansion
Contact and secure community presentation locations and recruitment of participants
Provide information in a fair, accurate and impartial manner that is culturally appropriate
Educates patient's regarding what is offered based on the needs of the patient
Researches, and informs and patients about the health care options available
Accurately and ethically interprets spoken foreign languages into English and English into a foreign language (if applicable)
Accurately translates written foreign languages into English and English into a foreign language, as assigned (if applicable)
Accurately, clearly and efficiently documents actions taken and activities performed
Other related duties as assigned
Job Qualifications (Experience, Knowledge, Skills and Abilities)
Willingness to work with all cultural and socioeconomic groups without judgment or bias
Demonstrates ability to cooperatively work/mediate with all age groups and family groups
Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty
Demonstrated ability to accurately and clearly translate, verbal and written, a foreign language into English and English into a foreign language
Ability to work with minimal supervision and exercise sound independent judgment
Strong verbal and written communication skills
Preferred holder of interpreting certificate (if applicable)
Some experience in community relations/education and public presentation preferred
Experience in or with community healthcare a plus
Must be able to work independently as well as with a team
Reliable transportation a must
Demonstrates competency in working sensitively and respectfully with people of various cultures and social status
Knowledge of federal, state and local laws and regulations about health care.
Ability to communicate (orally and in writing) in a professional manner
Ability to maintain an established work schedule to ensure dependability and accuracy of work quality
Equipment Operated :
Telephone & Fax
Computer & Printer
Scanner
Calculator
Other office and medical equipment as assigned
Facility Environment :
Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant.
Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position:
Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees
Reaching = occasional reaching no higher than normal arm stretch
Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
Pushing/Pulling = ability to push or pull a normal office environment
Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
Hearing = ability to accurately hear and react to the normal tone of a person's voice
Visual = ability to safely and accurately see and react to factors and objects in a normal setting
Speaking = ability to pronounce words clearly to be understood by another individual
The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.
The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings.
We have an opening in Lima, OH.
This is a paid per fitting position.
ESSENTIAL DUTIES
Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills
Willingness to contact prescribers, caregivers and patients to schedule services
Ability to accept an assignment that could include daytime, evening, and weekend hours
Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services
Measure the patient to determine the correct garment size
Review and transmit essential paperwork with the patient to receive the Assure garment and services
Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings
Flexibility of work schedule and competitive pay provided
Adhere to
Pledge of Confidentiality
Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case.
COMPETENCIES
Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement.
Integrity: Commitment, accountability, and dedication to the highest ethical standards.
Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
Action/Results: High energy, decisive planning, timely execution.
Innovation: Generation of new ideas from original thinking.
Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations.
Highly organized, service and detail orientated
Passionate about the heart-failure space and a strong desire to make a difference
Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
Interest and desire for life-long learning to continuously improve over time.
Requirements
Education/Experience Required:
1 year in a paid patient care experience (not as a family care giver)
Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians.
Disclosure of personal NPI number (if applicable)
Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra.
Willingness to pay an annual DME fee which is deducted from the completed work order
Ability to pay for vendor credentialing upfront during a 90-day probationary period
Experience in patient and/or clinician education
Valid driver's license in state of residence with a good driving record
Ability to consistently work remotely Disclosures are required for any potential relationships and referral sources
Must be able to achieve credentialing for hospital system entry including, but not limited to:
Documentation of vaccination and immunization status
Pass background check
Pass drug screening testing
Review and agree to hospital policies and procedures
Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety
Preferred:
Knowledge of MS Office, Excel, PowerPoint, MS Teams
Direct cardiac patient care experience - RN, RT, CVIS, Paramedic, CRM
WORK ENVIRONMENT
Variable conditions during travel
Minimal noise volume typical to an office or hospital environment
Possible environmental exposure to infectious disease (hospital and clinic settings)
Extended hours when needed
Drug-free
PHYSICAL DEMANDS
Ability to travel by car
Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage
Frequent stationary position, often standing or sitting for prolonged periods of time
Frequent computer use
Frequent phone and other business machine use
Occasional bending and stooping
Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle
TRAVEL
Frequent travel by car in agreed upon geography
OTHER DUTIES:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
$30k-38k yearly est. Auto-Apply 52d ago
Patient Care Coordinator- Evernorth
Carepathrx
Remote patient relations coordinator job
As a Patient Care Coordinator, you will support patients throughout their specialty therapy journey by coordinating refill activities, communicating with caregivers and healthcare providers, and ensuring timely, accurate delivery of medications. You will help create a supportive, service‑oriented experience while contributing to reliable pharmacy operations.
Responsibilities
* Communicate with patients, caregivers, and medical staff to coordinate medication deliveries and follow‑up needs.
* Make outbound and receive inbound calls, documenting all interactions accurately.
* Support pharmacy operations by evaluating product usage, documenting inventory, completing verbal assessments, and setting up medication orders under pharmacist supervision.
* Update patient profiles, complete assessments, and assist with refill setup while maintaining accurate records.
* Meet or exceed call productivity and quality metrics.
* Provide exceptional customer service and maintain a professional, positive image.
* Serve as an information conduit between pharmacy operations and patients, caregivers, or medical professionals.
* Maintain compliance with organizational behaviors and competencies.
* Perform additional tasks as assigned to support patient care and operational needs.
Required Qualifications
* High school diploma or GED.
* Proficiency in Microsoft Office.
Preferred Qualifications
* Pharmacy technician certification.
* Prior specialty healthcare experience.
* Strong communication, organization, and customer service skills.
* Ability to manage time effectively and work both independently and collaboratively.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
$21k-38k yearly est. Auto-Apply 29d ago
Supervisor, Patient Care Coordinator- Evernorth
Cigna 4.6
Remote patient relations coordinator job
As the Supervisor of Patient Care Coordinators, you will guide a dedicated team that supports patients throughout their specialty therapy journey. You will oversee daily workflows, foster a culture of collaboration and service, and ensure high‑quality, patient‑centered communication. Your leadership will help strengthen operational performance, enhance the care experience, and support continuous improvement across the department.
Responsibilities
* Supervise daily operations by assigning tasks, supporting staff, monitoring workflow outcomes, and reporting key updates to leadership.
* Maintain expertise across functional areas including onboarding, insurance verification, patient care coordination, patient advocacy, and support services.
* Develop work schedules, implement departmental guidelines, lead staff meetings, and communicate updates on internal processes and contracts.
* Lead recruitment, hiring, onboarding, training, and competency development to maintain a skilled and engaged workforce.
* Evaluate employee performance, provide coaching, conduct performance reviews, and recommend corrective actions when necessary.
* Ensure productivity standards, regulatory requirements, and accreditation expectations are consistently achieved.
* Serve as a resource for staff, supporting problem resolution and addressing questions related to intake workflows.
* Model organizational competencies and behaviors in all leadership activities.
* Perform other duties as assigned to support patient care and operational efficiency.
Required Qualifications
* High school diploma or GED.
* Strong leadership, communication, and organizational skills.
* Ability to manage competing priorities and support team performance in a fast‑paced environment.
Preferred Qualifications
* Bachelor's degree or equivalent experience.
* One year of leadership experience in a healthcare or professional environment.
* Proficiency with Microsoft Office and related systems.
* Strong decision‑making, time‑management, and conflict‑resolution skills.
* Knowledge of medical terminology.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
$29k-37k yearly est. Auto-Apply 26d ago
Patient Engagement Specialist (Remote; Northeast or Florida preference)
Rightmove Health
Remote patient relations coordinator job
RightMove, powered by the Hospital for Special Surgery (HSS), is a fast-growing digital health startup delivering best-in-class musculoskeletal (MSK) care through a value-based, virtual model. Backed by the #1 orthopedic hospital in the world, RightMove combines world-class physical therapists, proven clinical expertise, and modern technology to improve outcomes and reduce unnecessary healthcare costs.
Role Overview
The Patient Engagement Specialist is a frontline role responsible for connecting eligible members and referred patients to RightMove's virtual MSK care. This role serves as the first point of contact for patients and will support outreach, education, eligibility verification, and scheduling of initial clinical evaluations.
As an early-stage startup, we are looking for someone who is adaptable, patient-focused, and excited to help build and refine processes while delivering excellent patient experience.
Key Responsibilities
Conduct outbound phone outreach to eligible members and referred patients
Answer inbound calls and respond to patient questions about RightMove services
Educate patients on available care options and next steps
Verify eligibility and schedule initial evaluations
Accurately document all patient interactions in CRM systems
Escalate or route complex issues to appropriate internal teams
Identify opportunities to improve workflows, outreach effectiveness, and patient experience
Day-to-Day
Make outbound calls to introduce RightMove services
Support referred patients through onboarding and scheduling
Provide real-time patient support via inbound calls
Maintain accurate, compliant documentation
Operate in accordance with HIPAA and all applicable compliance requirements
Qualifications
Required:
High school diploma or GED (associate degree preferred)
1-3 years of experience in healthcare customer service, patient engagement, scheduling, or call center environments
Strong verbal communication skills and comfort with phone-based outreach
Ability to explain healthcare services clearly and compassionately
Experience using CRM, scheduling, or documentation tools
Strong organization, attention to detail, and ability to multitask
Preferred:
Experience in telehealth, digital health, MSK care, or physical therapy
Familiarity with insurance eligibility and benefit navigation
Bilingual (Spanish/English) a plus
What Success Looks Like
Patients feel informed, supported, and confident in starting care
High conversion from outreach to scheduled evaluations
Accurate documentation and compliant workflows
Willingness to adapt, solve problems, and grow with a fast-moving startup
$31k-38k yearly est. Auto-Apply 8d ago
Patient Care Coordinator | $15/hour | 2/26/26
Carenethealthcare
Remote patient relations coordinator job
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?
Responsibilities
Some of what you will be doing:
Take inbound calls from patients, providers and members
Help manage calls for patients that may be sick, in an emergent situations or more
Support members with their insurance needs, questions or concerns
Help members understand how to use their health insurance, including changing primary care physicians, locating urgent care clinics, and getting prescription authorizations
Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice
Answer inquiries on benefit claims, appeals, and authorizations
The best part, you will be making a difference in someone's life!
How to thrive when working at home:
Safety
Choose a consistent work area/office
Make your area physically safe
Stay organized
Personalize your desk!
Security
Privacy matters
Keep it quiet - remember, we are dealing with patients!
Protect your computer
Support
Communicate
We coach and focus on your performance
Quality matters
Success
Get ready for work!
Prepare yourself mentally
Use your resources
On your break, get outside once in a while
Why Carenet?
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare
better for all.
Qualifications
We want you to be successful, so these are some of the qualifications required:
High School Diploma or General Education Degree (GED) required - will be verified during background check
Healthcare experience required i.e. Medical front office, PBX/911 Operator, Medical assistant, Nursing assistant or similar
Strong computer experience (data entry, screen navigation, keyboarding),
Experience with Microsoft Outlook (email) and Word
Excellent customer service skills
Excellent oral and written communication skills
Excellent demonstration of caring, empathy and compassion
Able to work mid-day and nights with alternating OFF
Able to provide 2 monitors 22 inch each with HDMI and Display ports
Compensation & Benefits
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Patient Care Coordinator role is $15.00 per hour.
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.
Additional Information
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
Req: 5098
#INDNONC
$15 hourly Auto-Apply 7d ago
Care Coordinator (OhioRISE)
Integrated Services for Behavioral Health 3.2
Patient relations coordinator job in Logan, OH
Job Description
We are seeking a Care Coordinator! Hocking County, OH
Join our team!
Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to their needed resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services - working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual.
The Care Coordinator's job responsibilities involve service linkage and care coordination, engaging and working with children, youth, and families with significant behavioral health needs. Care Coordination team members should have a thorough understanding of local communities, be skilled at developing working relationships with community agencies, and identify potential community supports for development to assist families/caregivers working collaboratively with Child and Family Teams. Care Coordination staff ensure children, youth and families have a voice and choice in all coordinated care and services provided.
The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure.
Essential Functions:
Joins with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure the best outcomes for children, youth, and families.
Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.
Identifies strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes.
Coordinates family-based services for children, youth, and families in their home, school, and community.
Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family.
Engages and builds positive relationships with children, youth, and families in coordination with child and family teams to support the successful integration of team members and care plans.
Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families.
Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.
Remains current with all training requirements including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc.
All other duties as assigned.
Minimum Requirements:
Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field:
three years with a high school diploma or equivalent; or
two years with an associate degree or bachelor's degree; or
one year with a master's degree or higher
Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment).
Two years of experience in a coordinated supportive services or care coordination role preferred.
Experience working with people with autism spectrum disorders and developmental disabilities preferred.
Experience in one or more of the following areas:
family systems
community systems and resources
case management
child and family counseling or therapy
child protection
child development
Be culturally humble or responsive with training and experience to manage complex cases
Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems (e.g. child welfare, intellectual and developmental disabilities, juvenile justice, education)
Excellent organizational skills with the ability to stay focused and prioritize multiple tasks
Demonstrates a high degree of cultural awareness.
Experience with multi-need individuals and families.
Broad knowledge of community service systems.
Willing to participate in and lead cross-systems care coordination.
Able to effectively communicate through verbal/written expression.
Must be able to operate in an Internet-based, automated office environment.
Valid Driver License required
Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!
Benefits include:
Medical
Dental
Vision
Short-term Disability
Long-term Disability
401K w/ Employer Match
Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.
To learn more about our organization: *****************
OUR MISSION
Delivering exceptional care through connection
OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope
Collaboration - We listen to understand and ask how we can best support the people and communities we serve
Wellbeing - We celebrate one another's strengths, and we support one another in being well
Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team
Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$20.2-25 hourly 19d ago
Patient Care Coordinator/ Engager
Lucid Hearing Holding Company, LLC 3.8
Patient relations coordinator job in Chillicothe, OH
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Chillicothe, OH
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 12d ago
Learn more about patient relations coordinator jobs