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Best patient relations director certifications
The best certifications for a patient relations director are Certified Medical Office Manager (CMOM), Certified Healthcare Access Manager (CHAM), and Certified Revenue Cycle Representative Program (CRCR).
Patient relations director certifications demonstrate your competency as a patient relations director to employers. However, not all patient relations director certifications provide the same value.
Below is a list of the best patient relations director certifications. Obtaining a patient relations director certification will give you a leg up when you apply for jobs and increase your potential salary.
6 best certifications for patient relations directors
| Rank | Patient relations director certification | Organization |
|---|---|---|
| 1 | Certified Medical Office Manager (CMOM) | PMI |
| 2 | Certified Healthcare Access Manager (CHAM) | NAHAM |
| 3 | Certified Revenue Cycle Representative Program (CRCR) | HFMA |
| 4 | Six Sigma Green Belt | IASSC |
| 5 | Certified Hospice and Palliative Nurse (CHPN) | HPNA |
| 6 | International Accredited Business Accountant (IABA) | ACAT |
6 best patient relations director certifications
1. Certified Medical Office Manager (CMOM)
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
2. Certified Healthcare Access Manager (CHAM)
The Certified Healthcare Access Manager program is designed to elevate professional standards, enhance individual performance, and designate those who demonstrate knowledge essential to the practice of patient access services.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
3. Certified Revenue Cycle Representative Program (CRCR)
The CRCR program provides the necessary framework to help set standards of performance and build technical expertise across the entire revenue cycle.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
4. Six Sigma Green Belt
The IASSC Certified Lean Six Sigma Green Belt (ICGB) is a professional who is well versed in the Lean Six Sigma Methodology who both leads or supports improvement projects, typically as a part-time role. A Lean Six Sigma Green Belt possesses a thorough understanding of all aspects within the phases of D-M-A-I-C. They understand how to perform and interpret Six Sigma tools and how to use standard principles of Lean.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required?
5. Certified Hospice and Palliative Nurse (CHPN)
The Certified Hospice and Palliative Nurse certification provides a national standard of requisite knowledge thereby assisting the consumer, the employer, and members of the health profession in the elevation of the hospice and palliative nurse.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
6. International Accredited Business Accountant (IABA)
ACAT seeks to ensure that all accredited individuals possess both the theoretical knowledge and the practical knowledge necessary to be successful practitioners. For that reason, candidates for accreditation must satisfy an experience requirement before becoming fully credentialed: three years of related work experience, up to two of which may be satisfied through college credit. Related work experience includes verifiable experience in accounting, financial services, or other field requiring a practical and theoretical knowledge of the subject matter covered on the ACAT Comprehensive Examination for the International Accredited Business Accountant. Those who pass the exam but who have not met the experience requirement may market themselves as having passed the ACAT Comprehensive Examination for International Accredited Business Accountant, but are not entitled to use the IABA designation.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? No
What is the best certification for a patient relations director?
The best patient relations director certification is Certified Medical Office Manager (CMOM). The Certified Medical Office Manager (CMOM) is awarded by the Practice Management Institute. The advanced certification is for more experienced employees as it often requires some work experience to acquire.
Here's a bit more background on how to obtain this patient relations director certification:
- To become a certified Certified Medical Office Manager (CMOM), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every year.
What are some of the most in-demand certifications for patient relations directors?
The most in-demand patient relations director certification is Certified Healthcare Access Manager based on all active job postings. Having this patient relations director certification will give you access to more patient relations director jobs with higher salaries.
The most common combination of patient relations director certifications include: Certified Medical Office Manager (CMOM), Certified Healthcare Access Manager (CHAM), and Certified Revenue Cycle Representative Program (CRCR).
Online courses for patient relations directors to earn certifications
1. Operations and Patient Safety for Healthcare IT Staff
Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with...
2. Prehospital care of acute stroke and patient selection for endovascular treatment using the RACE scale
Acute stroke is a time-dependent medical emergency. In acute ischemic stroke, the first objective is to restore brain flow using sistemic thrombolytic treatment and, in patients with large vessel occlusion, by endovascular treatment. In hemorrhagic stroke there are also specific treatments that can improve the clinical outcome. The sooner the initiation of all these therapies the higher the clinical benefit. Thus, the organization of Stroke Code systems coordinated between emergency medical...
3. Value-Based Care: Managing Processes to Improve Outcomes
COURSE 3 of 7. This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes. In Module 2, we’ll focus on office-based and clinical patient-based supporting functions. At every level in healthcare, guidelines, processes, and functions exist to improve outcomes, and following a consistent process will return the best effect. Refine your understanding of value and learn strategies to provide real...
4. Emergency Care: Pregnancy, Infants, and Children
Welcome to the final course of lectures in your quest to master EMT basics. In this course, we will cover some of the highest-stress patient populations: pregnant patients and kids, also known as pediatrics. To wrap up your EMT knowledge we will end this course with information about hazmat situations, extricating patients from tight spots and finally how you write a note about your patient care. You will learn to ensure it communicates what your assessment of the patient was, what...
5. Trauma Emergencies and Care
Welcome to Trauma Emergencies and Care. In this course, you will learn about some of the mechanics and physics of trauma on the human body, and how this can cause injury. You will continue to expand your new vocabulary with medical terminology, and learn how to describe the different injuries you may see. You will also learn about the trauma system itself- and when it is important to transport patients to a trauma center. Then we will dive into specific injuries based on what part of the body...
6. Intro to Improving the Patient Experience Through Analytics
This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course. In this course, you will have an opportunity to explore concepts and topics related to improving the patient experience and reducing pain points in healthcare processes through analytic and decision support frameworks. After learning about the problems facing patients in today's...
7. Health After Cancer: Cancer Survivorship for Primary Care
This course presents basic principles of cancer survivorship to primary-care physicians. Developed by a team of experts in caring for cancer survivors, and narrated by a primary-care physician, this course provides practical tips and tools that can be easily integrated into medical practice. You will learn about the complex physical and psychosocial needs and concerns of the growing number of cancer survivors, along with the key role that primary care physicians have in guiding these patients...
8. Medical Emergencies: Airway, Breathing, and Circulation
In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: 1) assess a basic medical patient 2) describe general pharmacologic principles and the skills associated with medication administration, 3) explain airway physiology, the assessment of the airway and available interventions for airway management, 4) identify, assess and formulate a plan to stabilize a patient with a...
9. Addiction Treatment: Clinical Skills for Healthcare Providers
This course is designed with a singular goal: to improve the care you provide to your patients with substance use disorders. By delving into a model case performed by actors, seven Yale instructors from various fields provide techniques to screen your patients for substance use disorder risk, diagnose patients to gauge the severity of their use, directly manage treatment plans, refer out to treatment services, and navigate the various conditions that may limit your patient’s access to treatment...
10. Medical Emergencies: CPR, Toxicology, and Wilderness
In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: (1) Identify the signs and symptoms associated with a patient in shock, to describe the major categories of shock, to assess a patient with signs of shock and formulate a plan for treatment to stabilize the patient for transport, (2) Identify a patient in cardiac arrest and to describe the components of high performance CPR...
11. Motivational Enhancement Techniques: Working with Patients with Opioid & Substance Use Disorders or High Risk Use MAT Waiver Training S...
WORKING WITH PATIENTS WITH SUBSTANCE USE DISORDERS OR HIGH RISK This optional online course opportunity is made possible through a joint partnership with University of Virginia School of Medicine (UVASOM) and Nursing (SON) and the American Academy of Addiction Psychiatry (AAAP), DATA 2000 sponsor. This content was created by the AAAP and has been used with permission. The course consists of one 1-hour session for healthcare providers who wish to enhance their effectiveness in treating high-risk...
12. Engaging in Improving Patient Experience Through Analytics
This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course. This is the second part in a two-part course exploring concepts and topics related to improving the patient experience and reducing pain points in healthcare processes through analytic and decision support frameworks. In this course, you will survey the kind of data that is used...
13. Traditional herbal medicine in supportive cancer care: From alternative to integrative
Please join us for an exciting and innovative journey, examining one of the most important and often overlooked aspects of the oncology setting: Traditional Herbal Medicine in Supportive Cancer Care. This course is presented with short lectures offering a wide range of issues related to the principles and practice of herbal medicine in cancer care. The course includes interviews with leading world experts from the field of Integrative Oncology, from the U.S. and Canada, as well as Europe, the...
14. Palliative Care Always Capstone Course
The Palliative Care Always Capstone course is designed to let you test your knowledge about palliative and help others understand the value of palliative care, while showing your creative side. In this course, you will impact community awareness about palliative care, promote self-care and wellness, show-off your communication skills in a virtual environment, and finish the course off by proving your thoughts on ways to offer psychosocial support to a patient and family...
15. COVID-19 Training for Healthcare Workers
COVID-19 is rapidly spreading across the globe and all providers must be prepared to recognize, stabilize and treat patients with novel coronavirus infection. Following completion of this short course physicians, nurses, and other healthcare professionals will have a unified, evidenced-based approach to saving the lives of patients with COVID-19, including those who are critically ill. Learning modules are broken into short videos presented in a richly illustrated and compelling manner. The...
16. Clinical Kidney, Pancreas and Islet Transplantation
Kidney transplantation is a major advance of modern medicine which provides high-quality of life for patients with end-stage renal disease. What used to be an experimental, risky, and very limited treatment option more than 50 years ago is now routinely performed in many countries worldwide. The number of renal transplants is expected to rise sharply in the next decade since the proportion of patients with end stage renal disease is increasing. Are you interested in clinical kidney, pancreas...
17. Health for All Through Primary Health Care
This course explores why primary health care is central for achieving Health for All. It provides examples of how primary health care has been instrumental in approaching this goal in selected populations and how the principles of primary health care can guide future policies and actions. Two of the most inspiring, least understood, and most often derided terms in global health discourse are “Health for All” and “Primary Health Care.” In this course, we will explore these terms in the context...
18. Introduction to Cataract Surgery
This comprehensive course will give you the fundamental knowledge needed to begin performing cataract surgery by phacoemulsification and extracapsular removal. Each step from preoperative evaluation to postoperative care will be covered to help prepare you for the operating room...
19. Health Coaching Conversations
Are you a healthcare practitioner or student in a healthcare field? Do you want to learn how to have more empowering conversations with your patients and support them to take control of their own health and wellbeing? Are you looking for a course to start learning these skills that also fits with your busy life? If so, this is the course for you! In this course, you will become much more familiar with some key health coaching principles and skills, and will be equipped to start applying these...
20. Health Care Delivery in Healthcare Organizations
Have you ever needed health care and thought that there must be better ways to get or deliver health care? For example, have you found yourself thinking that there should be a way to get a diagnostic test or treatment at home? Or do you work in a healthcare organization and find yourself thinking that there must be better ways to deliver health care? If you have, this course is for you. Course content includes an overview of health care delivery including healthcare consumerism, the patient's...